Management volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Branch is seeking a new Treasurer for our Committee. We would love to hear from a finance professional with a passion for animal welfare!
About us:
RSPCA Lincolnshire Mid, NE & Lincoln Branch rehabilitates and re-homes animals rescued by the RSPCA's national Inspectors. We also promote responsible pet ownership and hold animal action days such as for microchipping.
We currently run three charity shops and regular fundraising events, to rehabilitate more than 100 animals each year, and help them find their forever home.
Our Branch is extremely passionate with twelve Trustees currently forming the Committee.
We have a very strong financial position, with excellent controls, having had the support of a dedicated Treasurer for over 10 years. We are now looking for her successor and would love to hear from you!
What is involved?
As a Trustee of an RSPCA Branch you will have the chance to influence how we care for and prevent cruelty to animals.
Our Treasurer acts as principal financial trustee maintaining and administering the accounts of the branch.
What you can bring to our board:
You will have a professional finance qualification or be working towards one, such as CIMA or ACCA. You will ideally have charity finance experience, such as an understanding of gift aid, charity commission reporting requirements and restricted funds.
You will have experience of using finance software, with Xero experience being particularly desirable as it is our current software. You will also be familiar with how HMRC rules work, i.e., PAYE, Employer’s National Insurance and charity rules in respect of VAT.
Our Treasurer is a key role, with responsibilities to:
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implement and maintain sound financial systems in order to retain full control of branch funds.
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take a lead role in ensuring the committee set annual financial budgets and forward plan the branch income and expenditure so that the accounts balance in the long term.
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provide a written financial report for every branch meeting showing the branch’s income and expenditure since the last meeting.
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liaise with auditors/independent examiner regarding the production of the annual branch accounts and treasurer’s report for the AGM, including SORP statement.
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maintain control of all bank accounts as authorised by the committee.
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execute and operate branch committee financial decisions and act as branch co-signatory on all branch cheques, if required.
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make quarterly VAT returns via the Branch’s Xero accounting system.
Working with our Branch Manager, the Treasurer will also:
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maintain control over all branch debit/credit cards, paying-in books and receipt books and to ensure their correct use.
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ensure correct responsibility for the branch network of collection boxes.
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arrange payment of the annual branch contribution to the appropriate RSPCA fund.
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coordinate financial control of all branch fundraising activities.
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ensure the retention and safekeeping of all branch financial documentation for the appropriate time as set by the charity commission.
Additionally, in conjunction with your fellow trustees, our Treasurer will:
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conduct regular reviews of the branch accounts and investment portfolio to ensure the best return on branch funds.
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ensure the production, monitoring and annual review of the branch’s financial risk management strategy in accordance with the charity commission’s requirements.
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liaise with Branch officers and Branch Partnership Manager on financial affairs as necessary and alert them immediately to any possible difficulties or irregularities.
Things to know about the role
You will ideally live and/or work in our branch area in Lincolnshire, UK, to bring local insight to our branch decisions. Our branch covers the city of Lincoln, out to Mablethorpe, Woodhall Spa and Gainsborough, and all the way up to Grimsby.
We meet monthly as a board, with most of these online but we like to also meet at least 3 times each year in-person, including our AGM, as well as support local fundraising events.
If you would like an informal chat about the opportunity, please contact the Chair Sophie Easteal or Treasurer Penny Kemp.
Our Trustees need to be or become a member of the RSPCA.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Guildford Sunset Homes (GSH) a small, well-respected charitable trust based in Merrow, near Guildford, registered under the Communities and Societies Benefits Act of 2014, and who provide 87 social rent apartments for retired individuals of limited means from the local area. The estate features a converted Grade II listed Manor House and several purpose-built apartment blocks set within peaceful and well-maintained grounds.
GSH now seeks a new Trustee to join their friendly and dedicated Board, to work alongside a supportive team and professional estate management company, ELM Group, who employ two members of staff to take care of the day-to-day running of the Estate.
This is an exciting opportunity, where you will help guide the development and direction of a thriving retirement community, and improve the estate for their residents.
They are looking for experience in the following areas:
- Housing associations
- Property sectors
- The charity sector
What’s in it for you:
- A chance to make a positive impact in the area.
- Gain additional experience in governance, leadership, and nonprofit management
- Develop valuable skills for your career and personal growth.
- Broaden your own networks
If you can commit to attend approximately 6 board meetings a year and are passionate about giving back to the community, we would love to hear from you.
For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date for applications: 2nd November 2025
Can you support our trust in its innovative approach? Do you share our values of inclusion, innovation & impact? Are you excited about Educational and Operational Excellence. Could you be an #EMATter? What would it mean for you?
What will you be doing?
EMAT needs a committed and enthusiastic trustee, with experience in holding senior leaders to account whilst sharing their professional experience and expertise. Our recent skills audit shows our board to have a broad and deep skill base and we are now looking to build upon that with colleagues that have specific interest and or experience in Equality, Diversity & Inclusion and / or Safeguarding.
Any new governance #EMATters will ideally be local to, or have strong links to Northamptonshire and / or Milton Keynes and will have capacity to attend at least 6 x 2 hour meetings in person at our central office in Grange Park (Hybrid attendance is available when necessary). We would particularly welcome those that have additional capacity to then attend opportunities throughout the academic year, to really get to know the trust, it's academies and all those that work and learn within them.
What are we looking for?
We would welcome applications from committed and enthusiastic members of our local community (Northamptonshire and Milton Keynes) who have a passion for education and opportunities for young people.
We are particularly interested in those with lived or professional experience of Equality, Diversity & Inclusion and / or Safeguarding. Previous experience of governance is not a pre-requisite but is welcomed.
Trustees must be confident to speak within a group and express their opinion and share their expertise.
What difference will you make?
As a member of our board you will support and shape our work and strategic direction, as well as help us achieve our purpose that every child will be the best that they can be.
In joining a well established and effective board you will contribute to supporting our trust in its innovative approach. We have exciting projects focusing on inclusion and equality, that will benefit from your experience as well as an ongoing cycle of continuing improvement and pursuit of Educational and Operational Excellence. Could you be an #EMATter? What would it mean for you?
Our trustees have a trust level responsibility but are strongly encouraged to network and interact with our local advisory boards so that they have a strong understanding of each of our academies when discussing and challenging finance, risk, safeguarding, teaching and learning and 'beyond the classroom' services.
Before you apply
Please express your interest through Reach in the first instance. We can then have an informal conversation, either in person or on teams about the role, before we ask you to complete an application form and our safer recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Selecting, sorting, and pricing donated stock.
- Chatting to customers, giving great service on the till.
- Researching valuable and vintage stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Photographing and listing items for the online shop.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
We are Oxfam Together we can create a more equal future, free from poverty.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly.
No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Opening or closing the shop.
- Ensuring that the shop is ready to trade or cashing up at the end of trade
- Allocating tasks to members of the volunteer team.
- Selecting, sorting, and pricing donated stock.
- Chatting to customers, giving great service on the till.
- Researching valuable and vintage stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Photographing and listing items for the online shop.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
- Confident communicator
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
We are Oxfam Together we can create a more equal future, free from poverty.



The client requests no contact from agencies or media sales.
This is a prestigious voluntary opportunity to play a key role in the governance of Stonehenge and Avebury World Heritage Site (WHS) and contribute to protecting the WHS for current and future generations.
Could you be the first independent Chair of the Expert & Stakeholder Group? This is a new role in the WHS Partnership, supporting the group of 30 local and national partners to carry out its role effectively. Working closely with the independent Chair of the Executive Board, the Expert and Stakeholder Group Chair will facilitate effective discussion and encourage a broad range of participation.
Applications are sought from candidates with experience of successfully chairing sensitive committees and ensuring effective organisational governance.
- Voluntary position with travel expenses.
- 3-year term, potentially renewable by the appointing body for a second term.
- Time commitment of up to 2-3 days per month including chairing 3 Expert & Stakeholder Group meetings, and attending 3 Executive Board meetings, per annum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions..
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
- Happy to speak with other people, and follow instructions to complete a task
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
We are Oxfam Together we can create a more equal future, free from poverty.



The client requests no contact from agencies or media sales.
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.
They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions..
- Following clear instructions to label donations in order to maximise income.
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner provides practical support and financial assistance to people forced to travel to access abortion care, operating across Europe and beyond, whilst working towards a future where safe, legal abortion is accessible to all.
They are seeking a Treasurer with strong finance and accounting experience to join the Board of Trustees. The Treasurer will provide oversight of financial strategy, risk and compliance, review management accounts and budgets, and support the preparation of annual accounts in collaboration with the staff team and bookkeeper.
The post-holder will bring charity governance experience, commercial awareness, and the ability to explain financial information clearly to non-financial trustees. A commitment to the organisation’s pro-abortion, feminist and anti-oppressive values is essential.
The Board meets remotely every six weeks, with an additional monthly Governance Working Group meeting. Occasional in-person gatherings may take place every couple of years. The time commitment is approximately 5 hours per month.
___________________________________
For more Trustee & Treasurer roles please visit the AfID website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Selecting, sorting, and pricing donated stock.
- Chatting to customers who drop off donations and other members of the team.
- Preparing stock to be put out on the shop floor, ready for sale.
- Researching valuable and vintage stock.
- Photographing and listing items for the online shop.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Chair of Trustees
Accountable to: Board of Trustees
Location: Hybrid
Time Commitment:1-2 days per month
Term: 2 yrs renewable
Purpose of the Role
The Chair of Trustees provides leadership to the Board, ensuring that it fulfils its responsibilities for the governance of the charity. The Chair works in partnership with the Chief Executive (or equivalent) to help achieve the organisation’s mission, ensuring it is run effectively, transparently, and in line with its values.
Key Responsibilities
Leadership & Governance
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Provide clear leadership to the Board of Trustees, ensuring it fulfils its duties and responsibilities.
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Ensure that governance arrangements are effective, transparent, and regularly reviewed.
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Lead on maintaining a strong focus on the charity’s purpose, vision, and strategic direction.
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Ensure the charity complies with its governing document, charity law, company law, and other relevant legislation.
Board Management
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Chair Board meetings effectively and efficiently, bringing impartiality and objectivity to discussions.
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Ensure decisions are taken in the best interests of the charity and are implemented.
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Encourage participation and engagement from all Trustees, drawing on their skills and knowledge.
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Oversee the recruitment, induction, and development of Trustees.
External Representation
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Act as an ambassador and spokesperson for the charity when appropriate.
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Represent the charity at key events, meetings, and with stakeholders.
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Build strong relationships with funders, partners, and the wider community.
Relationship with Senior Staff
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Develop a supportive and constructive relationship with the Chief Executive (or equivalent).
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Provide guidance and support while respecting boundaries between governance and management.
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Undertake annual appraisal of the Chief Executive and ensure appropriate support structures are in place.
Person Specification
Essential Skills & Experience
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Previous experience of chairing meetings and/or serving on a Board.
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Understanding of charity governance and the legal responsibilities of Trustees.
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Strong leadership skills with the ability to motivate and engage others.
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Excellent communication and interpersonal skills.
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Ability to act impartially, with integrity, and in the best interests of the charity.
Desirable Skills & Experience
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Knowledge of the sector in which the charity operates.
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Experience in strategy development, fundraising, or stakeholder engagement.
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Established networks that could benefit the charity.
Time Commitment
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3-6 Trustees meeting a year
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Regular contact with the Chief Executive/Trustees between meetings.
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Representation at occasional external events.
The client requests no contact from agencies or media sales.
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




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Join Us as Treasurer at Mind in Enfield and Barnet
Help shape the financial future of a growing mental health charity
Are you a finance professional with a passion for social impact? Do you want to use your skills to support a thriving, values-led organisation making a real difference in people's lives?
Mind in Enfield and Barnet (MiEB) is seeking a Treasurer to join its Board of Trustees and provide strategic financial oversight as they continue to grow and innovate in mental health support.
About MiEB
MiEB is a dynamic local mental health charity, proudly affiliated with the national Mind federation but operating independently. Since its merger in 2021, they have expanded significantly - supporting over 5,000 people annually and growing income to £2.19 million in 2023/24.
MiEB is Led by Lived Experience, with over 75% of staff having personal experience of mental health challenges. Its services span therapy, wellbeing, advocacy, and crisis support, and they remain committed to equity, empowerment, and real change.
The Role: Treasurer
As Treasurer, you will play a vital role in ensuring MiEB's financial health, sustainability, and transparency. You will:
* Guide and advise the Board on financial strategy, budgeting, and risk management
* Chair the Finance & HR Sub-Committee, ensuring robust oversight of financial and operational matters
* Support the Head of Finance and CEO, offering expert insight and challenge on financial planning and reporting
* Ensure compliance with charity and company law, and that financial statements meet statutory and funder requirements
* Champion good governance, transparency, and accountability across the organisation
Who We're Looking For
We're seeking someone with:
* A professional finance qualification or equivalent senior-level financial management experience
* A strong understanding of charity finance and governance
* Experience managing complex budgets and financial reporting
* The ability to communicate financial information clearly to non-financial audiences
* Experience of chairing meetings and working collaboratively with senior teams
Previous experience as a Treasurer is welcome but not essential - you will be supported with induction, training, and mentoring.
We especially encourage applications from underrepresented or minoritised groups, in line with our commitment to diversity, equity, and inclusion.
Recruitment timeline:
Closing Date: Monday 29th September 2025, 5:00 p.m.
To apply, please send a CV/Profile to Senior Appointments at Charity People in the first instance to request the full candidate pack.
For an informal conversation about the role or if you have further questions prior to applying, please email Fabrice Yala or Senior Appointments at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.