Manager volunteer roles in city of london, west yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a coaching qualification, or are you working towards one? Would you like to help managers across our organisation develop their skills and confidence? As a coach, you will support managers to improve their leadership abilities, build confidence, and enhance their effectiveness in their roles. Your coaching will help them tackle challenges such as personal effectiveness, leadership credibility, career development, and conflict resolution. By providing guidance and encouragement, you will play a key role in helping managers grow, develop new skills, and lead their teams more effectively.
What you will be doing
- Deliver coaching sessions for managers at various levels, from team leads to department heads.
- Provide a safe, open, and confidential space for coaching conversations focused on leadership, communication, conflict resolution, managing change, and interpersonal skills.
- Use clear and effective coaching methods and models.
- Maintain confidentiality and follow Hestia’s coaching programme guidelines.
- Define clear roles for both the coach and coachee, ensuring there are no conflicts of interest.
The skills you need
- A recognised coaching qualification (or currently studying towards one), such as ICF or EMCC, or significant coaching experience at a management level.
- Experience in the social care sector (desirable but not essential).
- Strong communication and listening skills.
- Willingness to participate in supervision and continuous learning.
- A friendly, approachable, and supportive manner.
- Understanding of confidentiality and professional boundaries.
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Are you passionate about delivering high quality clinical care? Do you have clinical leadership experience and want to be part of an enthusiastic team? Then you may be interested in the Associate Clinical Director – Governance & Medicines Management role as part of the National Medical and Clinical team.
A team of Associate Clinical Directors will support the Medical Director who is the professional and executive lead for clinical excellence, medical research and clinical development in St John. The post holder needs to be an experienced healthcare professional with a background in an area of clinical practice relevant to the activities of St John Ambulance, and with the relevant professional qualifications.
The closing date for this post is 31/05/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Location: Remotely/UK
Unpaid role
Applications Deadline: May 31 2025
Children Change Colombia (CCC) is seeking a finance and investment trustee based in the UK and/or in Colombia to join our dynamic team that operates in the UK and Colombia.
Children Change Colombia is the UK’s largest charity with more than 30 years experience working exclusively in Colombia. We believe that, with the appropriate support, Colombian children can claim their right to live safely and in peace and demand that the adults responsible for protecting their rights do so – in this way, children can change Colombia. Over the last three decades, CCC has helped more than 65,000 children to overcome the trauma of poverty, armed conflict, displacement, and the lack of education, and has invested 15 million pounds in more than 50 multiannual projects all across the country.
We seek to complement the work of others and avoid duplication whenever possible. One of our key aims is to work on issues that are neglected by others and bring innovation where opportunities are short. Many of the projects we support are pioneering services for children in areas where such services do not already exist. For instance, we work in schools in remote villages near the Pacific coast where state institutions are weak and few NGOs operate. In cases where other organisations do operate services for children, we collaborate with our partners to help them identify these organisations and then determine how they can work to complement and improve existing services.
The finance and investment trustee will be part of the Board of Trustees and support the Fundraising efforts, contribute to the overall governance and strategic direction of the charity, with a particular focus on the effective stewardship of new strategies for funding such an endowment. This includes ensuring new sources of charitable income are managed in accordance with legal and ethical standards, aligned with the charity’s long-term mission, and capable of delivering sustainable income for future generations.
Reports to: Chair of the Board of Trustees
Their main duties and responsibilities include:
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Fulfil all legal duties of a charity trustee as defined by the Charity Commission and the Charities Act 2011.
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Oversee the establishment and ongoing management of the funds in line with the charity’s objectives and governing documents.
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Work with fellow trustees and senior staff to develop and approve the investment policy statement and spending policy for all sources of income.
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Monitor investment performance and ensure all funds are managed by appropriately qualified fund managers.
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Ensure compliance with legal, regulatory, and ethical standards relating to investments, including responsible investment principles if adopted.
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Participate in the finance subcommittee and other investments subcommittee that may be created.
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Contribute to risk management relating to the new sources of income, including market volatility and inflationary pressures.
Board members are legally responsible for the organisation and for supporting effective management of its resources. In particular, the responsibilities of a Member of the Board of
Trustees are as follows:
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Direct the affairs of CCC, ensuring that it is solvent, well-run, and delivering the charitable objects for which it has been set up, as a joint responsibility with the other board members.
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Ensure that CCC complies with charity law, and with the requirements of the Charity Commission as regulator, as a joint responsibility with the other board members
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Ensure that CCC does not breach any of the requirements or rules set out in its governing document and that it remains true to its charitable purpose, as a joint responsibility with the other board members
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Provide informed opinion and advice to board and staff on all issues relating to the functioning of the charity including programmes, fundraising, finance, and administration, where appropriate
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Attend quarterly board meetings, at CCC’s office in central London or online and to read and comment on associated documentation
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Participate in ad hoc meetings and sub-groups as requested by the Chair of the Board, according to your particular field of expertise. Reading and commenting on associated documentation as necessary.
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Being an Ambassador for the organisation at external events as required and increase the profile of the organization.
We are looking for a commitment of up to three years. As part of our procedures, all Trustees must adhere to the CCC’s Child Protection and Safeguarding Policies. A DBS check is carried out on all trustees/staff/volunteers appointed.
Person Specification
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Understanding of charity governance and the responsibilities of trustees.
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Experience in endowment structure or endowment strategy, investment and private capital.
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Understanding of or willingness to learn about Colombia’s social, environmental and political reality
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Strategic thinking with the ability to balance long-term planning and short-term oversight.
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Ability to work collaboratively.
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Commitment to the values and mission of CCC.
CHILD PROTECTION
Please note that the successful candidate will be expected to accept and commit to Children Change Colombia’s Child Protection and Safeguarding policies.
DIVERSITY
CCC is committed to diversity, and welcomes applications regardless of sex, gender, race, age, sexuality, belief or ability.
Our mission is to support, empower and protect children and young people that are victims, survivors or at risk of the neglected issues in Colombia.

The client requests no contact from agencies or media sales.
About the National Tremor Foundation:
The National Tremor Foundation (NTF) is a leading charity dedicated to providing support and advocacy for individuals living with neurological tremor-related conditions, including Essential Tremor (ET) and other movement disorders. Our mission is to improve the lives of those affected by tremor through research, education, and the provision of vital services.
Position Overview:
The National Tremor Foundation is seeking a passionate and dedicated individual to join our Board of Trustees
Trustees provide strategic leadership and governance, ensuring that the Foundation fulfils its mission and objectives while adhering to legal and regulatory requirements. This is an exciting opportunity to make a meaningful impact on the lives of people living with all kinds of neurological tremors.
Key Responsibilities:
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Strategic Leadership: Work closely with the Chairperson and other trustees to provide strategic direction and oversee the implementation of the Foundation’s mission, vision, and values.
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Governance and Oversight: Ensure that the Foundation complies with all legal and regulatory requirements and uphold the highest standards of governance. This includes financial oversight and reviewing organisational performance.
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Fundraising and Advocacy: Support fundraising efforts by leveraging personal networks, helping raise the Foundation’s profile, and engaging with key stakeholders. Advocate for the needs of people living with all kinds of neurological tremor.
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Policy and Program Development: Contribute to the development and review of policies and programs that meet the needs of those living with neurological tremors and their families and care giver.
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Risk Management: Ensure that the Foundation is effectively managing risks and developing strategies to mitigate them.
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Collaboration and Support: Engage with staff, volunteers, and the community to support the delivery of services and activities.
Skills and Experience:
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Experience in Governance: Previous experience in a trustee or non-profit governance role is highly desirable, although not essential.
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Commitment to the Mission: A passion for improving the lives of individuals living with neurological tremors and a commitment to the mission of the National Tremor Foundation.
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Skills in Leadership: Strong leadership, communication, and decision-making skills. The ability to build relationships and work effectively with diverse stakeholders.
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Financial Acumen: Experience with financial oversight and the ability to understand budgets and financial statements.
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Fundraising or Advocacy Experience: Experience in fundraising, marketing, or advocacy would be beneficial but is not essential.
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Personal Qualities: A collaborative and solution-oriented approach, with a strong commitment to inclusion, diversity, and empathy for those affected by tremor conditions.
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Medical Knowledge: Having a medical background would be advantageous for this role, especially someone that is aware of the current care pathways and treatment options for neurological tremors.
Time Commitment:
Trustees are expected to attend at least four Board meetings per year (approximately 2 hours each), plus additional time for fundraising activities and events. Trustees will also be required to attend our annual conference and other ad-hoc meetings as necessary. Trustees are also expected to take on a portfolio lead and provide support to the General Manager to deliver on this.
Term:
Trustees are appointed for a three-year term, with the possibility of reappointment for a further term.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Chair of Trustees
The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.
Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:
Strategy and Governance
• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.
• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives
• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.
• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.
• Ensuring the organisation is accountable and transparent in its activities.
• Maintaining compliance with relevant charitable and company legislation.
• Oversight of the Sub Committees of the board.
• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).
Guidance and support to the Chief Executive
• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.
• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.
• Support and guidance on operations, including personnel management.
Financial
• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget
• Oversight of high standards of financial management
Advocacy and fundraising
• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.
• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.
Lead Board Meetings:
• Lead all aspects of meeting management.
• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.
Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed
Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.
Standard commitments include:
• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom
• Attendance at subcommittee meetings as necessary
• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.
• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.
Qualities of a Chair
Essential
• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.
• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.
• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.
• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.
• Balancing tact and diplomacy with willingness to challenge and constructively criticise.
Desirable
• Prior experience of committee/trustee work.
• Knowledge of the type of work undertaken by the organisation.
• A wider involvement with the voluntary sector.
• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.
• Leadership skills exercised through a period change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Trustee with wide-ranging digital expertise and a career background to that enables them to bring expertise, vision and leadership in all matters digital to the Board. We see this as covering, in particular, CRM systems, social media, GDPR, digital advertising and marketing and AI.
This is an exciting opportunity for someone to champion digital, assess the opportunities and the risks that may arise and support Age UK Islington in keeping up with the rest of the charity sector.
The trustee will work with the Board of Trustees and management by maintaining an overview of the organisation’s digital systems and social media presence, ensuring effectiveness, advising and guiding on requirements and best practice and providing advice, assistance and information to the staff team and trustees.
Age UK Islington contracts IT support from two external providers – one for Microsoft Office 365 and the other for Microsoft Dynamics
The client requests no contact from agencies or media sales.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Local Authority Communications you will use your particular knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we need you?
The Halifax Charity Gala is organised by a committee of local volunteers in their spare time. The work required to plan and execute the gala is quite large & growing, with volunteer Committee Members working all year round to support the 40 or so local good causes we represent.
This all requires your friendly face & attitude on Gala Day to provide a warm welcome to our paying customers, accredited volunteers, commercial concessions, arena acts & others.
What will you be doing?
Helping to organise Calderdale’s longest-running annual not-for-profit family event! On a more practical level you’ll be the first Gala representative customers see, so will check their tickets/accreditation or take admission payment and provide them with a programme.
As a Gate Steward, on Gala Day you could be:
• Welcoming everyone with a friendly, positive attitude
• Managing entry queues, ensuring those with tickets/accreditation use the fast-track lanes, and that an exit lane is maintained
• Assisting customers with accessibility needs to navigate the queues
• Scanning eTickets in (and out, if they are likely to want to return)
• Checking hand stamps (of procession participants)
• Checking wristbands (of accredited persons)
• Checking paper tickets
• Accepting card & cash payments for people wishing to purchase admission on-the-day
• ‘Clicking’ people in & out using manual tally counters
• Providing information to customers about the Gala, entertainment timetables & other activities taking place
• Handing out printed programme booklets to customers on entry
• Issuing hand stamps for non-eTicket customers who may want to return
• Assisting in maintaining a safe & enjoyable environment, reporting any issues to your volunteer Gate Supervisor
Not every volunteer Gate Steward will be doing every task – there is flexibility to alternate between tasks on each gate. We can make reasonable adjustments for volunteers who have additional needs, conditions or disabilities which affect the tasks they are able to do.
What skills do you need?
• Basic numeracy skills, to work out total cost of admission for a group, and to provide change
• Ability to use smart mobile device (ie tablet / phone) applications for scanning eTickets (training on the specific app will be provided on the day)
• Ability to use Process Data Quickly (PDQ) ‘card’ machines to accept payments by card (training on the specific terminals will be provided on the day)
• Good interpersonal and communication skills
• Enthusiasm & a positive can-do attitude
• Willingness to work as part of a team with a flexible approach
• Proactivity & a good initiative
• Assertive when necessary
• Ability to deal with any incidents that may occur in a cool & calm manner
Not every volunteer Gate Steward will need to have every skill – there are several positions on each gate, and your volunteer Gate Supervisor will allocate you based on your existing skills & experience.
How much time do you need to commit?
We require Gate Stewards on Gala Day – the second Saturday of June each year.
Gate Stewards need to be available for one of two shifts:
• Early from 1000 to 1530
• Late from 1130 to 1700
Though any volunteers who want to start earlier / finish later would always be welcomed to do so!
This allows to us to have all Gate Stewards on their allocated gates between 1200-1500, which is our busiest time for customers entering & leaving.
What support will you be given?
Each gate team is led by a volunteer Gate Supervisor, who will be the first point of contact for any issues locally. They will have a radio to contact Radio Control.
Each gate also has an SIA licensed Door Supervisor present from our externally contracted crowd safety service provider, who will support with any prohibited items, invalid accreditation / tickets, refusal to pay, etc.
The volunteer Gate Supervisors are in turn supported by a volunteer Gate Manager, who will visit each gate several times during the day.
A briefing will be provided at your start time, by the volunteer Gate Manager and/or a volunteer Committee Member.
What are the benefits?
• Satisfaction of knowing you are making a valuable contribution to a successful, high-profile event supporting local good causes and providing the people of Halifax, Calderdale & West Yorkshire a great family day out
• Enjoyment of meeting new people from a variety of backgrounds & the opportunity to build your professional network
• Being a part of our friendly, supportive volunteer team
• Opportunity to discover more about our year-round roles which provide valuable experiences across many sectors
• Knowledge that you will have made a positive impact and improved the experience of the public & our member organisations
• The opportunity to develop various skills, for example:
o Card payment processing
o Cash handling
o Communication
o Crowd management
o Customer service
o Event co-ordination
o Problem solving
o Teamwork
• Light refreshments are provided on Gala Day, usually in the form of a buffet of sandwiches, snacks, soft & hot drinks, etc
• Access to a workers-only portable toilet in the Gala Control compound
How to sign up?
If you’re part of a group/organisation that can supply a whole gate team (4-6 stewards & 1 supervisor), please email us and a volunteer Committee Member will be in touch to discuss further.
If you’re an individual who is happy to join other volunteers, please see our website for more information. You can email us to express your interest, and we’ll send you the link to our sign-up form
The client requests no contact from agencies or media sales.
Trustee
Be part of an organisation that envisions a fairer, more sustainable society where partnerships between business and charity unlock the potential of people and organisations to ignite lasting social impact. As some of our current Trustees come to the end of their term, we are looking to appoint up to four new Trustees to bring fresh insight and experience to our board.
Position: Trustee
Activity: Four Quarterly Trustee meetings and participation in one sub-committee
Location: meetings are online, with 2 meetings a year in person, typically in London (we welcome applications from all areas of the country)
Time Commitment: Up to two days per month, with the option of a further half day involvement in direct charity projects through the Pilotlight 360 programme
Contract: 3-year term, with potential for renewal
Closing Date: 5pm, Friday 6 June
Interview Date: 25th and 27th June
About the Role
We are a charity built on the simple but powerful idea that when people share skills across sectors, everyone benefits. We create partnerships that spark ideas, unlock potential, and deliver lasting impact - business leaders learn new perspectives; charities build their capacity; communities feel the difference.
Our Trustees are at the heart of this - offering guidance, sharing insights, and championing a culture of learning and collaboration. We are looking to recruit four trustees to join our current team of Directors.
We’re particularly looking for skills in the following areas:
· Marketing in a Business-to-Business Context – helping us tell our story and engage with corporate partners.
· HR / People – supporting our ambitions to be a great place to work and to embed equity and wellbeing in all we do.
· Commercial Finance – contributing financial expertise as we plan and invest for sustainable impact.
· Digital / AI – bringing insight into how technology can enhance our programmes and internal capability.
About You
You believe in the power of partnerships and the value of shared learning. You’re willing to contribute your skills to a purpose-driven organisation that’s ambitious for change.
You don’t need previous board experience, we’ll provide an induction and ongoing support. What we’re really looking for is curiosity, a collaborative mind-set, and a commitment to our mission and values.
We warmly welcome applications from individuals of all backgrounds, and are especially keen to hear from people who are currently underrepresented on charity boards, including people from Black, Asian and minoritised ethnic communities, disabled people, LGBTQ+ individuals, and those with lived experience of social or economic exclusion.
About Pilotlight
Pilotlight is where business expertise meets charity ambition. We connect people across sectors to create real-world learning, stronger organisations, and greater social impact. We design and deliver bespoke programmes that bring businesses and charities together to solve challenges, unlock potential, and build skills – on both sides. We carefully match skills with ambition. We create collaborative teams of business experts and charity leaders. We guide shared learning and development through real-world, purpose-driven experiences that deliver lasting results.
In 2024, Pilotlight worked with 1,259 business participants on 162 projects, delivering support to 142 unique charities. In turn, these charities support over 11 million people. Our mission is to facilitate and promote the sharing of professional skills to promote learning and enable charities to help more people.
If you’re ready to use your skills to help others grow, and to grow yourself along the way, we would be delighted to hear from you!
Other roles you may have experience of could include: Non-Executive Director, HR Director, Finance Business Partner, Marketing Strategist, Chief People Officer, Technology Lead, Digital Transformation Manager, Equity & Inclusion Advisor, Head of Marketing, HR Director, Head of HR, Finance Director, CFO, COO, CEO, etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.
How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities
for our expert team of regional Community Fundraisers.
As part of a team of Community Fundraising Admin Volunteers, you’d help us to:
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.
What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.
We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be:
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds
• A good team player who understands the importance of collaboration
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people
with disabilities, and other underrepresented communities.
What can you gain from volunteering?
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates.
Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.
Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.