Manager volunteer roles in sevenoaks, greater london

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.

Key Responsibilities:

Internal Communication Strategy

• Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
• Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
• Use data-driven insights to refine communication channels for maximum engagement in a remote environment.

Content Creation & Distribution

• Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
• Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
• Maintain an editorial calendar to prioritise timely, mission-aligned messaging.

Talent Initiative Messaging

• Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
• Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
• Develop toolkits for managers to cascade key messages effectively across teams.

HR Marketing & Employer Branding

• Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
• Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
• Analyse retention and engagement metrics to refine messaging that supports talent retention.

D&I Integration

• Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
• Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
• Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).

Qualifications

• Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
• Skills:
• Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
• Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
• Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
• Knowledge:
• Understanding of DE&I communication best practices and trauma-informed messaging.
• Familiarity with employer branding strategies and talent lifecycle touchpoints.
• Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.

Personal Attributes

• A creative visionary who balances innovation with cultural sensitivity.
• Empathetic listener who translates complex ideas into relatable, actionable content.
• Detail-oriented organiser who thrives in a fast-paced, remote environment.
• Advocate for inclusive language and accessible communication design.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.
• Creativity: Experiment with multimedia storytelling in a values-driven environment.
• Culture: Join a collaborative team where authenticity and courage are celebrated.
• Flexibility: Remote work with autonomy and opportunities for growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling

Who we are

As the charity partner of the Royal College of Veterinary Surgeons (RCVS), we are dedicated to advancing the quality of veterinary care for the benefit of animals, the public and society. We achieve this through evidence-based veterinary medicine, research and education. By working together with veterinary teams, animal owners and all those involved in animal health, we strive towards our vision of healthier animals, people and planet. 

The role

We are looking for individuals who share our commitment to improving animal health to join our Board as lay trustees. Lay trustees (ie, trustees who are not vets or vet nurses) play a crucial role in ensuring that the Board benefits from a diverse range of perspectives and skills. 

We are particularly seeking people who have experience of: 

• Fundraising and/or leadership in the charity sector, or 

• Business development and entrepreneurship, or 

• Commercial leadership experience, with a strong understanding of business operations and strategic management, or 

• Quality Improvement in human healthcare

This is a voluntary position, offering a unique opportunity to contribute to the strategic direction and governance of a dynamic charity.

Key responsibilities 

• Attend and actively participate in three Board meetings each year and additional committee meetings as required. 

• Provide independent oversight and constructive challenge to the Board’s decision-making processes. 

• Ensure the charity adheres to its mission, values and legal obligations. 

What we offer 

• The opportunity to make a significant impact on animal health and welfare, the veterinary profession and experience of animal owners. 

• A supportive and collaborative board environment. 

• Reimbursement of travel expenses. 

Trustees are appointed for a term of three years, with the option of re-appointment for a further term. 

If you are passionate about making a difference to the veterinary care that animals receive, we invite you to join us in shaping the future of our charity.

About the Role

Your mission will be leading efforts in safeguarding Onja’s legal interests as it continues to grow.

Responsibilities:

• providing accurate, relevant and timely advice to management and staff on a needs basis in respect of a broad range of issues, with a particular focus on employment law and dispute resolution;
• ensuring compliance with all laws and regulations that apply to the organisation;
• managing and mitigating legal risks by designing and implementing organisational policies and procedures;
• collaborating with third parties, including external counsel and regulators, as needed; and
• designing and delivering legal training to the organisation;

Requirements:

• Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
• Excellent written and verbal communication skills in English.
• Bachelor of Laws or equivalent 
• Legal industry experience preferred
• Strong stakeholder management skills.
• High degree of professional ethics and integrity.
• Strong analytical and research skills.
• Ability to work well within a team and individually.
• Professional legal qualification and/or exposure to employment law/dispute resolution would be a plus

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Blackheath Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note, that we are unable to provide visa sponsorship for this post. 

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital fun

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our East Dulwich Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied. We would also love to hear from people willing to volunteer on Sundays. 

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. Please let us know if you are willing to volunteer on Sundays.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Maker Mindz

Maker Mindz is a nonprofit organization. At our core, our mission is simple yet powerful: to ignite children's natural curiosity and foster a deeper understanding of the world around them. By building this foundation, we help cultivate a lifelong love for learning.

Challenges: 92% of boys and 97% of girls lose interest in STEM if not engaged by the 5th grade.

Only 33% of eight graders are interested in STEM majors.

Only 6% of high school seniors will get a bachelor's degree in a STEM field.

Our approach is centered on hands-on, interactive learning experiences. We design immersive environments and develop engaging educational materials that encourage exploration, experimentation, and critical thinking. We aim to empower children to ask questions, seek answers, and discover the joy of learning on their own terms. Through a combination of innovative learning kits, online & in-person workshops, we strive to create an environment where curiosity thrives, and a lifelong love for learning is born.

We believe in the power of the community to ignite change. As Seth Godin says, "A group needs only two things to be a tribe: a shared interest and a way to communicate."

We are building a tribe of passionate individuals who share one powerful mission—making STEM education accessible to all. Whether you're an educator, an engineer, a creator, a designer, a parent, a student, or simply someone who believes in the future of science, technology, engineering, and math, you belong here.

Let's communicate, collaborate, and create a brighter future through STEM!

Google Ads Specialist

Volunteer Role Description (remote, unpaid)

We’re seeking a Google Ads Volunteer to help manage, optimize, and track our Google Ads campaigns (Google Ad Grants). This volunteer will help increase awareness of our programs, drive traffic to our website, and support our fundraising and engagement goals.

Key Responsibilities:

1. Set up and manage Google Ads campaigns.
2. Monitor ad performance and optimize for click-through and conversion rates.
3. Conduct keyword research and write compelling ad copy.
4. Ensure campaigns comply with Google Ad Grants policies.

Qualifications:

1. Experience with Google Ads and Google Ad Grants.
2. Strong analytical skills and ability to interpret campaign performance data.
3. Understanding of nonprofit marketing strategies is a plus.
4. Detail-oriented and self-motivated.
5. Passionate about STEM education and making a positive impact.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

Join Our Board of Trustees and Help Drive Positive Change!

Are you passionate about making a difference in people’s lives? Do you thrive in a team environment and want to give back to the community where you live, work, or study?

We are a local charity dedicated to providing social welfare advice, information, and support through our incredible team of staff and volunteers. We are now seeking two new Trustees to join our board and help guide our organisation forward.

Last year, we:

✅ Assisted over 15,000 clients in finding solutions to their challenges

✅ Addressed over 37,000 separate issues for those in need

✅ Secured nearly £2 million in additional income to support people during the cost-of-living crisis

Who We’re Looking For

We welcome applicants from all backgrounds and communities across Cheshire West—your age, background, origins, or health conditions are not barriers. We actively seek diverse perspectives to better serve our community.

We are particularly interested in individuals with:

�� Experience in digital and AI solutions implementation
�� Expertise in volunteer engagement
�� A strong commitment to our mission, enthusiasm, and a supportive approach

However we welcome applications from people from all backgrounds, skills and experience including lived experience.

What’s Involved?

As a Trustee, you will:

�� Attend at least five board meetings per year (in-person and remote, often in the evenings)

��Participate in one annual trustee development day

��Have opportunities for further involvement in shaping our work

This is a voluntary role, but all reasonable expenses will be reimbursed. Volunteering does not affect state benefit entitlement.

If you’re ready to play a key role in shaping the future of our organisation, we’d love to hear from you! 

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

We are looking for volunteers who:

•Can empathise with the families you are helping and show them kindness and respect;

•Are reliable and flexible and committed to volunteering on a longer term basis;

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

•Are respectful of the privacy, preferences and needs of the families you are supporting;

•Are polite and friendly;

•Can adapt to different situations and challenges;

•Enjoy making a difference in the lives of others

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

It’s an exciting time for the Employers' Initiative on Domestic Abuse: momentum is growing, with heightened public awareness of domestic abuse following the pandemic, increased government focus, and employers increasingly recognising their crucial role in enabling employees to recognise the signs of, and seek support on, domestic abuse.

The Employers’ Initiative on Domestic Abuse (known as EIDA) is committed to equality, diversity and inclusion in our mission to empower employers to act effectively against domestic abuse. 

Our aim is to ensure that all team members, volunteers, trustees, job applicants and the people we come into contact with are given equal opportunity and that our organisation is representative of all sections of society.

We want our board to be representative of our society and membership and particularly welcome applications from people with lived experiences of domestic abuse, people based outside the southeast of England and in the nations of Scotland, Wales and Northern Ireland and from people with experience as a people manager or employer, large or small.

Who we are

We are a free-to-join members' network of employers and a registered charity supporting over 1,500 large and small employers to take effective action on domestic abuse.  Our members collectively employ over 25% of the UK workforce.

Our mission is to equip employers to support their employees affected by domestic abuse and to share best practice with other employers.

We endeavour to bring about constructive change, leading to a society where survivors thrive, and where domestic abuse is not tolerated.

Our Trustees are volunteer board members who play a vital role in making sure that EIDA achieves its mission.  As a group, they:

• Oversee the overall management and administration of the charity.
• Ensure that EIDA has a clear strategy and that our work and goals are in line with our vision.
• Provide support and challenge to the executive team, enabling EIDA to grow and thrive.

We are seeking up to two new Trustees to join the existing group of ten  You can see current members of our board on our website. 

EIDA has a UK-wide remit with a membership made up of employers, and we want to reflect that across our Trustees.

Trustee duties

Trustees are the people who lead our charity and decide how it is run.  We envisage the trustee duties broadly as:

• Support and provide advice on EIDA’s purpose, vision, goals and activities.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Oversee EIDA’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve EIDA’s financial statements.
• Provide support and challenge to EIDA’s CEO.
• Keep abreast of changes in EIDA’s operating environment.
• Use independent judgment, acting legally and in good faith to promote and protect EIDA’s interests, to the exclusion of their own personal and/or any third-party interests.
• Participate in periodic appraisals of the performance of the Board of Trustees, collectively and individually.
• Represent EIDA at external functions, meetings and events.

Who we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will contribute to the diversity of thinking on our board.

Whether you are an experienced trustee or are looking to take your first step at board level, we would like to hear from you. We ask for:

• Commitment to tackling domestic abuse and EIDA’s mission.
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement.
• Effective communication skills and willingness to participate actively in discussions.
• A strong commitment to equity, diversity and inclusion and EIDA’s core values of Collaboration, Empowerment, Versatility, Openness and Kindness.
• Time to commit to supporting the organisation, including attendance at Board meetings (2 hours, 5 times annually), virtual and in-person events (4-6 annually) and any sub committees.
• Ability to build and maintain a healthy network that promotes the aims of EIDA across the business community, to drive member growth, and to enhance EIDA fundraising activities.
• Experience in leading teams, managing people, or influencing organisational culture.

Terms of appointment

Position: Trustee

Location: This is a hybrid role, with occasional travel required to Board and network meetings held in central London

Terms: A maximum fixed term appointment of one three-year term followed by a further three-year term

This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment: EIDA’s Board of Trustees meets 4-5 times a year within the working hours of 10-5pm.  Currently meetings are held in London and remotely (Zoom).

Closing date

9am, Monday 23 June 2025.

We reserve the right to close this vacancy early if sufficient applications are received, so early applications are appreciated.

International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

IAPWA are currently seeking an Event Co-ordinator to join their UK team to support their ‘Dip for Dogs’ fundraising initiative.

From identifying locations to host a charity ice bath event, to recruiting and supporting volunteers to assist on the day, you will be part of a charity who are passionate about making a difference to the lives of animals in need.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.