33 Marketing and communications officer jobs in Birmingham, West Midlands
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The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
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26 days annual leave + bank holidays (33 days total)
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Festive Period break (avg 7-10 working days)
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Flexible working hours
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Mostly remote working with in-person attendance for relevant events
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Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
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Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
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Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
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Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
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Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
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Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
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Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
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Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
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Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
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Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
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Plan photography, video, testimonials and other content across services and events.
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Attend selected activities to capture or coordinate content, managing external creatives where needed.
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Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
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Clearly communicate our services, who they are for and how to access them.
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Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
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Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
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Support fundraising and partnership communications, clearly showing the value and impact of support.
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Create materials, stories and case studies using service data, feedback and testimonials.
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Work collaboratively with external partners on developing and promoting partnership communications.
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Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
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Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
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Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
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Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
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Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
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Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
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Experience in a charity, community or purpose-led organisation.
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Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
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Strong communications, marketing or content experience, including multi-channel campaigns.
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Strong digital and social media experience, including websites, email, audience growth and performance insight.
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Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
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A strong understanding of brand, tone of voice, accessibility and inclusive communications.
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Sound judgement when communicating about sensitive or contentious subjects.
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A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
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Experience managing external creatives, freelancers or agencies.
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A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
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Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
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Media relations or PR experience.
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Experience producing or commissioning photography and video.
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Experience supporting fundraising, partnerships or impact communications.
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Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
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Reach more trans+ people who could benefit from our services.
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Tell our story and demonstrate impact.
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Strengthen relationships with supporters, funders and partners.
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Grow national recognition of Not A Phase.
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Improve communications across the organisation.
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Celebrate trans+ diversity, creativity and achievement.
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Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?
We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding.
This role will play an integral part in supporting donations to improve student experience and across key areas of research.
As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £10k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector.
You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.
Responsibilities
Income generation
· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income
· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).
· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.
Account Management
· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)
· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events
· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.
Management
· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets
· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:
o Provision of data and narrative for monthly team meetings
o Contribution to Board reporting with narrative and pipeline information
o Analysis for annual planning sessions
Quality and standards
· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
· Prepare relevant Grant Agreements and contractual information.
· Carry out risk assessments for all activities for which you are responsible.
· Carry out required basic due diligence on new funders.
Finance and resources
· Budget responsibility with authorisation up to agreed limits
· Operate within organisational approved budgets, policies and procedures.
Communications and relationships
· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.
· Work collaboratively with service leads ensure new services developed meet funder needs and requirements
Strategy/transformation work
· Lead on developing and delivering annual grants plan
· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.
Organisational requirements
· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
· Understand and act when safeguarding issues need to be escalated
· · This is a flexible working role. You must be available to attend regular external meetings across Surrey and occasional meetings at Eikon’s New Haw office. Some meetings may take place outside normal working hours or at weekends.
· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources
· To promote, monitor and maintain health, safety and security in the working environment
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
About the Role
A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.
Overview of Main Duties:
Digital marketing
- Use your writing skills and creativity to lead on developing engaging content for our digital
- communications channels
- Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
- strategies for a variety of campaigns and activities.
- Work with the wider team to create engaging content and ensure key activities and messages are
- aligned to our wider strategy and perform well
- Lead on ensuring brand consistency within our content
- Monitor and review performance and take the lead on evidence based improvements to our digital
- communications.
- Provide regular analysis and reports
Social Media
- Lead on developing new ideas and channel specific strategies to grow our social media channels
- audience and engagement.
- Work with digital marketing team on the management of social media channels including Facebook,
- TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
- Website content delivery
- Work with the Head of Marketing and wider team to create and manage strong, audience-led web
- content with great user experience
- Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
- Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
- SEMrush and Google Analytics analysis
- Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
- Provide analysis and reports
Email marketing delivery
- Lead on developing compelling emails that drive action using Mailchimp, including the management of
- contacts’ data.
- Plan, create and execute engaging email journeys
- Use a data led approach to iteratively improve emails for specific audiences including educators and
- adult learners
Paid campaigns
- Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
- Facebook Ads Manager and / or Google Ads.
- Optimise campaigns and test new approaches
- Understand, evaluate and apply campaign performance learnings.
- Work alongside the Data and External Relations teams and use our tools to identify and build an
- understanding of target audiences and trends.
Collaboration
- Work with External Relations and teams across the organisation on the digital marketing, content and
- communications aspects of our work
- Work closely with the Data Team on provision and analysis of digital
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
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Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
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Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
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Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
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Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
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Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
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Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
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Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
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Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
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Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
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Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
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Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
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Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
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Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
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Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
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Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
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Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
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Monitor communications performance using analytics and performance data, ad use insights to improve performance.
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Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
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Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
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Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
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Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a range of media, from social media content to case studies.
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A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
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An appetite for change, learning and continuous improvement.
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Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
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Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
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Experience of line management, with the ability to support, develop and empower others.
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A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
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Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
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Strong copywriting skills, adapting content for different audiences, channels and formats.
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Experience producing high-quality marketing and communications materials across digital and offline channels.
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Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
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Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
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Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
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Salary: £38,000
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Full time role, or four days per week.
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Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
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Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Who We Are
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws
- Halting the expansion of Scotland’s salmon farming industry
- Achieving a ban on foie gras imports
- Securing species-specific slaughter legislation for fish
- Inspiring the public to eat plants, not animals
About The Role
The Communications & Digital Marketing Coordinator will play a key role in shaping Animal Equality UK’s public voice. They will ensure all outgoing content, both digital and print, aligns with our brand, values, and mission.
This role will lead on paid digital marketing and lead-generation activities to grow our supporter and donor base; oversee video production; manage website content; optimise organic and paid reach; support SEO strategy; and ensure consistent day-to-day engagement across our social media channels.
The successful candidate will work collaboratively across all UK departments, particularly Marketing and Campaigns, as well as with international colleagues, to maximise our impact for farmed animals.
Position Location: Remote, in the UK. Candidates should be prepared to travel to London once a month for in-person team meet-ups. Please note that travel for these routine office visits is self-funded. Occasional travel to Animal Equality events may be required, with all associated expenses fully covered.
For further information and to apply, please visit our website.
Application deadline: 5.00pm on Friday, 11th September 2026.
Animal Equality’s vision is a world in which all animals are respected and protected.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Change Lives. Inspire Communities. Make a Lasting Impact.
Are you passionate about building relationships, inspiring supporters, and making a genuine difference to people's lives? If so, we'd love to hear from you.
At NICE, we are dedicated to transforming the lives of children and adults living with movement disorders and neurological conditions, including cerebral palsy, Parkinson’s, stroke, and multiple sclerosis. Through Conductive Education, we empower people to develop skills, confidence, and independence, helping them lead active and fulfilling lives beyond diagnosis.
This is an exciting time to join our charity. As we embark on an ambitious period of growth, we're looking to expand our community supporters and increase our regional presence.
About the Role
As our Community Fundraiser, you'll play a vital role in growing income and supporter engagement across a range of fundraising activities and events. Working alongside a passionate and successful fundraising team, you'll help develop meaningful relationships with families, community groups, individuals, and supporters who share our vision
This is a highly rewarding opportunity for someone who enjoys connecting with people, bringing ideas to life, and creating fundraising experiences that inspire lasting support.
You'll work closely with the CEO, Fundraising Manager, Fundraising team, colleagues across the organisation, and, most importantly, the incredible children, adults, and families we support.
What You'll Be Doing
- Generating income through a variety of community fundraising activities and events to achieve an agreed target
- Monitor and report on income, volunteer recruitment and event registrations
- Building strong relationships with supporters and providing excellent stewardship to maximise long term engagement
- Developing and nurturing relationships with our families, community groups, volunteers, and individual supporters
- Developing a new challenge events programme
About You
We're looking for a resourceful, creative and ambitious fundraiser who can inspire others and communicate the impact of our work with confidence and passion.
You will have:
- Previous experience in fundraising and income generation
- A proven track record of supporter stewardship and relationship management
- Excellent communication and interpersonal skills
- The ability to work independently while thriving as part of a collaborative team
- Creativity, initiative, and a proactive approach to achieving fundraising goals
- A genuine commitment to supporting disadvantaged children and adults
Why Join NICE?
At NICE, you'll be part of a dedicated team that believes in pushing the boundaries of human potential. Every day, you'll see the impact of your work on the lives of the people we support.
We are proud to offer:
- Flexible working arrangements
- A hybrid working model, combining office and home working
- The option of either 30 or 37.5 hours per week, depending on your circumstances
- 23 dyas holiday, plus 10 closed days and Bank Holidays
- A supportive, inclusive, and collaborative culture
- The opportunity to make a real difference within a growing and ambitious charity
Our Commitment to Inclusion
We actively encourage applications from under-represented groups and are committed to building a team with diverse experiences, backgrounds, and perspectives. As a disability charity, we particularly welcome applications from disabled candidates and people living with long-term health conditions.
Ready to Make an Impact?
To apply, please send your CV along with a covering letter explaining why you are interested in the role and what makes you a great fit for our team.
Join us and help create opportunities, independence, and brighter futures for people living with movement disorders.
The client requests no contact from agencies or media sales.
PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team.
About the role
This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time
• Build and manage an individual giving programme.
• Support and build upon the community fundraising activity
• Develop persuasive campaigns, cases for support and donor communications.
• Maintain the CRM and utlise it to its full potential
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
For an informal discussion and to find out more about the opportunity please visit our website
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.
As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.
The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.
Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.
“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”
We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.
Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).
If this sounds like the role for you, we would love to hear from you.
The Role
As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.
The main responsibilities will include:
- Creating high-quality content, including prayer resources, to communicate effectively with supporters.
- Managing content for INF’s website, social media and e-marketing campaigns.
- Being a first point of contact, handling supporter enquiries by email and on the phone.
- Timely and appropriate acknowledgment of donations.
- Participating in team prayer and reflection as part of the wider staff team.
The Person
We are looking for a practising Christian, as set out in the occupational requirement for this position.
You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.
We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.
Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.
As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.
Why INF?
INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.
There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.
INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.
The charity offer agile working for all staff members which includes options for flexible working hours.
The charity’s other benefits include:
- Generous pension plan with employer contribution of 10%
- Option to buy extra annual leave
- Group Life Insurance for all employees
Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).
Interviews will be in Birmingham on Wednesday 23rd September and Thursday 24th September.
If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA).
Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community.
They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know.
This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition.
This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention.
Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams.
Please note, you must have the right to work and reside in the UK to apply.
Key Responsibilities
Membership
- Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community.
- Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage.
- Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications.
- Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes.
- Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities.
- Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact.
- Analyse data and report on member acquisition, retention, trends and engagement.
- Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity.
Events
- Work with scientific colleagues to develop the charities’ programme of member-exclusive events.
- Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation.
- Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them.
- Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference.
- Contribute to event planning to ensure events are engaging and responsive to member interests and feedback.
- Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement.
- Provide occasional administrative support for corporate membership and sponsorship activities as required.
Community and Communications
- Act as the primary point of contact for members, providing a welcoming, responsive and professional experience.
- Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions.
- Craft the communications to members at each stage of their membership journey to optimise engagement and retention.
- Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections.
- Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members.
- Collaborate with scientific staff to deliver member-only roundtables.
- Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities.
Essential skills and experience required
- Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building.
- Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders.
- Experience planning and delivering both online and in-person events.
- Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM).
- Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials.
- Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders.
- Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously.
- Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk
- Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary
- A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities.
Click apply to download the full application pack before completing your application.
Please submit your CV and a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us. Please include the names of two referees who we may contact if you are shortlisted and specify your notice period.
Your application will be assessed on both your CV and letter.
Anonymous application allows us to screen applications based solely on suitability for the role.
Discover what matters to animals, develop scientific solutions to animal welfare problems and disseminate evidence-based information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Empowering the next generation
We’re looking for an incredible, self-starting fundraiser to help transform the lives of young people and raise vital funds to support RAF Air Cadets. If you’re passionate about CSR, skilled at connecting supporters to a genuine cause and passionate about providing air cadets with unforgettable opportunities, we’d love to hear from you.
The Air Cadet Charity is an independent organisation dedicated to supporting the RAF Air Cadets. We provide essential grants for activities, cutting-edge equipment, and life-changing experiences that go beyond standard provision. From funding flight simulators and drone technology to enabling international expeditions, STEM projects, and leadership training, we give young people the tools to excel. Operating primarily on voluntary contributions made via cadet subscriptions from across the RAF Air Cadet organisation, we are now strategically expanding our fundraising focus toward corporate support.
This is an exciting role where you will take the lead on building upon our existing corporate foundations and establishing our dedicated corporate supporter network from the ground up. We are a close-knit, collaborative team offering a supportive workplace where your vision and contributions will directly shape our growth.
Please note this role is primarily home-based with travel across the UK for supporter engagement, meetings, and events.
Key responsibilities
- Corporate giving: Identify, cultivate, and secure valuable philanthropic donations and financial support from businesses aligned with our mission, driving the primary focus of the role to grow our corporate donor base.
- Income generation & strategy: Drive income growth by developing and delivering against agreed corporate fundraising targets, building a sustainable pipeline of new supporters, and actively monitoring and reporting on financial progress.
- Diversified fundraising & income generation: Oversee and manage our broader fundraising streams—including individual donors and digital/website giving channels—alongside handling occasional applications, stewardship, and reporting for existing trusts, foundations, and major donors as required.
- Stewardship & relationship management: Deliver exceptional, high-touch stewardship to build long-lasting, meaningful relationships with our corporate donors, individual supporters, and stakeholders.
- Collaboration: Work alongside our team to co-create inspiring case studies, impact reports, and marketing materials highlighting how philanthropic donations directly benefit cadets.
- Representation: Act as an enthusiastic ambassador for our charity at networking functions, corporate meetings, and cadet showcases.
This role reports to the Charity Director and works closely with the Marketing and Engagement Officer, collaborating across income generation and marketing to support our mission.
Person specification
- Essential experience: Proven track record in corporate fundraising within the charity sector, with a strong emphasis on securing corporate donations and an ability to manage multiple income streams as a sole fundraiser.
- Relationship building: Exceptional networking, negotiation, and communication skills with a natural talent for inspiring supporters to invest in our grant-making cause.
- Commercial acumen: Strong understanding of corporate social responsibility (CSR) objectives and philanthropic giving.
- Working style: Highly self-motivated, entrepreneurial, and capable of working independently in a remote/hybrid environment while contributing to a friendly team culture.
- Travel requirements: A willingness and ability to travel regularly across the UK—including to London and various regional locations—for corporate meetings, relationship building, and charity events.
- General Support: A willingness to undertake other reasonable duties to support our team and wider charity goals.
Desirable skills:
- Familiarity with CRM systems or donor databases.
- Proven ability to plan and deliver corporate engagement events.
- Knowledge of digital marketing and social media to support fundraising campaigns.
- Understanding of the youth sector or uniformed organisations.
- Familiarity with the Armed Forces, defence sector, or military-charity networks, bringing a helpful understanding of defence contacts and sector terminology.
- Background in managing trusts, foundations, individual donors, or major donors and building face-to-face relationships.
- Experience writing compelling applications and stewardship reports for trusts, foundations, and major donors.
Why join us?
- Be part of a friendly, supportive, and dedicated team where your ideas matter.
- Enjoy the flexibility of home-based working while staying closely connected with colleagues and supporters.
- 26 days annual leave (pro-rata for part-time hours) plus bank holidays and a Christmas shutdown period.
- 5% employer pension contribution.
- Life assurance cover at 4x your salary.
- The chance to see the direct, inspiring impact of your work on young people's lives.
How to apply
Submit your CV and a cover letter (maximum 2 pages) detailing your relevant fundraising experience and why you are inspired to support our charity's mission.
Application Timeline & Process:
- Closing Date: 9am Friday 2nd October
- Shortlisting & Interviews: Shortlisted candidates will be contacted shortly after the closing date, with interviews to be held at the end of October.
- Interview Format: A single-round interview process featuring a brief, pre-interview practical task to give us a chance to see your skills in action.
The Air Cadet Charity is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people. Successful applicants will be subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Change how the UK understands and supports bereaved children and families.
This is an exciting time to join Child Bereavement UK.
We are establishing a brand-new Research & Policy function and are looking for an ambitious Public Affairs Lead to help ensure the voices of bereaved children, young people and parents shape policy, practice and public understanding across the UK.
Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians and sector leaders to drive meaningful change.
You will act as the bridge between research, lived experience and influence, translating evidence into compelling advocacy campaigns, stakeholder engagement opportunities and policy recommendations that make a difference.
This is a rare opportunity to help build a new function, shape our national influence, and ensure the experiences of bereaved children, young people and families are heard where it matters most.
While based remotely, this role has a strong external focus and requires regular travel to London to represent Child Bereavement UK, build key relationships and engage with policymakers, partners and sector networks.
Role Purpose
As Public Affairs Lead you will play a central role in ensuring the voices and experiences of bereaved children, young people, parents and families influence policy, practice and public understanding across the UK.
Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians, sector partners and influencers to drive meaningful change.
You will act as the bridge between research, policy and communications, helping to translate evidence and lived experience into compelling advocacy campaigns, stakeholder engagement opportunities and influencing activity.
Main Responsibilities
Public Affairs & Policy Influence
· Develop and deliver public affairs plans that support Child Bereavement UK's strategic priorities and policy objectives.
· Use research, evaluation findings and lived experience evidence to identify policy gaps, develop influencing priorities and shape recommendations for decision-makers.
· Translate organisational evidence into clear policy asks and reform proposals for government, parliamentarians, public bodies and sector leaders.
· Identify opportunities to embed evidence and learning within national, regional and local policy frameworks, guidance and professional practice.
· Support the development of long-term influencing strategies that drive systemic change for bereaved children, young people and families.
· Build and maintain relationships with MPs, Peers, government officials, policymakers and key sector stakeholders.
· Coordinate engagement with relevant All-Party Parliamentary Groups, consultations, inquiries and policy forums.
· Support the development of policy briefings, consultation responses and evidence submissions.
· Organise parliamentary events, stakeholder roundtables and engagement opportunities that raise awareness of bereavement issues.
· Work with the Head of Voice & Participation to ensure the voices of bereaved children, young people and parents bereaved of a baby or child are represented at all stages of policy development.
Advocacy & Campaigns
· Lead the delivery of advocacy and influencing campaigns aligned to organisational priorities.
· Ensure advocacy campaigns are grounded in robust evidence, insight and lived experience, with clear objectives for policy and practice change.
· Work with the Head of Policy & Research to translate research findings into actionable policy recommendations.
· Develop stakeholder engagement plans that support campaign objectives.
· Build relationships with partner organisations, coalitions and networks to strengthen collective influence.
· Develop compelling narratives that connect research findings with real-world outcomes and policy solutions.
· Work with colleagues to identify tangible actions that policymakers, practitioners, employers, schools and communities can take in response to emerging evidence.
Stakeholder Engagement
· Develop and maintain stakeholder mapping and engagement plans.
· Build productive relationships with sector leaders, professional bodies, charities, academics and decision-makers.
· Coordinate engagement with strategic partners and external networks.
· Support senior leaders in stakeholder engagement activity through briefings, meeting preparation and follow-up actions.
Research Translation & Communications
· Develop evidence-informed policy asks, implementation recommendations and calls to action that support measurable change.
· Identify opportunities to move research and insight beyond publication and into policy development, service improvement and public discourse.
· Translate research, evidence and lived experience into compelling stakeholder communications.
· Produce parliamentary briefings, policy summaries, position statements and advocacy materials.
· Work closely with the Marketing & Communications team to ensure policy and research activity is effectively communicated to external audiences.
· Collaborate with the PR & Press Lead to identify opportunities to amplify policy and research messages through media and public engagement activity.
Monitoring, Evaluation & Insight
· Monitor and evaluate public affairs, advocacy and stakeholder engagement activity.
· Track policy developments, stakeholder engagement outcomes and influencing opportunities.
· Produce reports demonstrating impact, engagement and progress against objectives.
· Maintain stakeholder databases and records to support organisational relationship management.
Person Specification
Essential
Experience & Knowledge
· Significant experience in public affairs, policy, advocacy, campaigns or stakeholder engagement.
· Experience building relationships with policymakers, parliamentarians, public sector organisations or influential stakeholders.
· Understanding of UK political systems, parliamentary processes and policy development.
· Experience developing and delivering influencing or advocacy campaigns.
· Experience producing briefings, consultation responses or policy-focused communications.
· Understanding of how evidence and lived experience can be used to influence decision-making.
Skills
· Excellent written and verbal communication skills.
· Strong relationship-building and influencing abilities.
· Ability to communicate complex information clearly and persuasively.
· Excellent organisational and project management skills.
· Ability to manage multiple priorities and deadlines.
· Strong analytical and strategic thinking skills.
Personal Attributes
· Passionate about improving outcomes for bereaved children, young people and parents bereaved of a baby or child.
· Collaborative and relationship-focused.
· Compassionate and emotionally intelligent.
· Proactive, resilient and self-motivated.
· Commitment to diversity, equity, inclusion and trauma-informed practice.
Desirable
· Passionate about improving outcomes for bereaved children, young people and parents
· Experience within the charity, health, social care or education sectors.
· Knowledge of bereavement, grief, loss or trauma-informed services.
· Experience working with All-Party Parliamentary Groups or parliamentary engagement activity.
· Experience working with research and evidence-based policy development.
· Experience working with lived-experience contributors and ambassadors.
· Understanding of campaigning, coalition building and systems change approach
Recruitment Timetable
Application deadline: 17th September 2026 at midnight
Interview dates: 29th and 30th September on MS Teams
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
The Senior Youth Inclusion Officer is a key role within the Youth Inclusion team, helping to connect insights and champion young people’s voices throughout our work.
You will be one of two Senior Officers leading on the day-to-day delivery of the Future Voices Group (FVG) – our flagship youth engagement programme bringing together young people with lived experience of facing barriers to employment.
This will involve working across the organisation to support teams to work with young people, in line with our strategy.
- You will ensure our youth ambassadors meaningfully and authentically shape our activity, in particular through our engagement and influencing of key audiences and decision-makers across the youth employment system.
- You will bring awareness of the youth employment policy landscape, alongside experience of supporting young people with lived expertise to influence policymaking, programme design or service improvement through youth voice approaches.
- This role requires availability for regular evening sessions and occasional weekend commitments.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
In Memoriam Officer
Do you have experience of delivering excellent supporter or customer experiences? Are you confident managing relationships with empathy, sensitivity and care?
We're looking for a passionate, motivated and compassionate individual to join our In Memoriam and Celebration team.
Position: 000042 In Memoriam Officer
Location: Home-based, UK, Nationwide. However, travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September
Interview Date: Tuesday 22 – Thursday 24 September 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the In Memoriam Manager, you'll play a key role in delivering and developing our in memoriam and celebration portfolio, ensuring supporters receive outstanding care and stewardship throughout their journey with us. This is a unique opportunity to support people who are honouring and remembering loved ones, often during some of the most emotional and significant moments in their lives.
Empathy, sensitivity and excellent relationship-building skills are essential. You'll be passionate about creating meaningful supporter experiences, helping supporters feel valued and connected while demonstrating the impact of their support.
Using data, insight and supporter feedback, you'll continually seek opportunities to improve supporter acquisition, engagement, retention and income, helping to shape the future of in memoriam and celebration giving.
Key Responsibilities
- Lead the delivery and ongoing development of supporter journeys across our in memoriam and celebration portfolio, placing supporters at the heart of everything you do.
- Oversee stewardship activity for all in memoriam supporters, including funeral giving, More than Memories Tribute Fund holders and dedication page supporters, ensuring communications are timely, personalised and compassionate.
- Build meaningful relationships with supporters, helping to create a lasting connection to our cause and communicating the impact of their support.
- Use data, insight and supporter feedback to identify opportunities to improve supporter acquisition, engagement, retention and income.
- Monitor and report on agreed financial and other KPIs, maximising opportunities and mitigating risks.
- Represent the In Memoriam and Celebration team internally, building strong relationships and raising awareness of our in memory products and opportunities.
- Support the In Memoriam Manager to develop, test and evaluate new supporter acquisition activity through warm and paid marketing campaigns.
About You
We are looking for someone with experience of delivering excellent supporter or customer experiences and who is confident managing relationships with empathy, sensitivity and care. You'll be organised, proactive and data-informed, with a passion for developing meaningful supporter journeys and helping supporters celebrate and remember loved ones in ways that are personal and impactful.
This is an exciting opportunity to make a real difference to supporters while helping to grow and develop a valued fundraising portfolio.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Fundraising Assistant, Customer Service, Customer Care, Customer Experience, In Memory, In Memoriam, Trusts, Foundations, Fundraiser, Admin, Administration.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
