Marketing and communications planning manager jobs

The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone.

Cultivation appeals (60%)

a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.

1. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK’s supporter newsletters, e-news and prayer diaries.
4. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign.
5. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

High donor fundraising (20%)

1. Lead on CBM’s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets.
2. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post.

New product testing (10%)

1. Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
2. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4.  Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

Please download the recruitment pack for full details.

The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.

Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.

Donor Acquisition (30%)

1. Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
4. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

Regular Giving (20%)

1. As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
2. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
3. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.

Legacy and In-Memoriam Giving (20%)

1. Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
2. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.

New product testing (20%)

a.  Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.

b.  Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

For full details, please download the recruitment pack.

Are you our new Interim Senior Marketing and Communications Manager? 
Do you have the strategic vision, leadership skills and creativity to drive high‑impact marketing and communications at a critical moment for a national health charity? Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer? 

We are looking for an Interim Senior Marketing and Communications Manager to lead our Marketing and Communications function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects. 

Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives. 

This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment. 

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new strategy.

Join us and together we'll fight for a world where everyone with ovarian cancer lives. 

The role

This is a full-time (35 hours per week), fixed-term position for 12 months.

We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.

If you would like more information about expected office attendance, please refer to the recruitment pack.

How to apply

Click ‘Apply’ to view the full job description and complete your application.

You will be asked to submit your CV and answer three application questions (maximum 250 words each) as part of the process.

You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).

Applications without responses to the application questions may not be considered.

Key dates

• Closing date: 10th May 2026
• Interviews: Week commencing 18th May 2026

If you are invited to interview, you will have the opportunity to request any reasonable adjustments.

Additional information

Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.

We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.

About The Role

Join us as Marketing & Communications Manager and play a pivotal role in promoting Place2Be’s services and mission: ensuring no child has to face mental health issues alone.

In this role, you’ll work closely with key stakeholders to plan, implement, and evaluate marketing and communications strategies that drive engagement and impact. You’ll lead projects from brief to delivery, collaborating with our digital and design teams to create campaigns that truly resonate.

This is an exciting opportunity for a strategic thinker with strong project management skills and a passion for making a difference. If you’re ready to help shape the future of children’s mental health support, we’d love to hear from you.

 Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 11 May 2026

1st Interview date: 13 May 2026 via Teams

2nd Interview date - 21 May 2026 - In person

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. 

Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.

Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Are you our new Marketing Officer?

Do you have the passion and ideas to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in driving forward our marketing strategy, as well as developing engaging content and campaigns that inspire action and encourage more people than ever to support our work?

We are looking for a Marketing Officer who will bring their creative flair, marketing experience and collaborative attitude to our brilliant team of marketing and communications experts. This is a great role for you if you have a background in marketing within the charity sector, and are lookjng for the next step in your career with a leading, national charity.

A creative and driven individual who loves working as part of a team, you’ll be passionate about engaging audiences, and excited to help us achieve a world where everyone survives and lives well with ovarian cancer. With the support of the Interim Senior Marketing and Communications Manager you’ll work across the organisation to ensure that our digital channels are optimised to their full potential, and support on the delivery of marketing and communications strategies, plans and campaigns to achieve the organisation’s objectives and KPIs, focussed on attracting and engaging more people who want to use our supportive services, campaign for change, partner with us, and donate or fundraise.

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new strategy.

Join us and together we'll fight for a world where everyone with ovarian cancer lives.

The role is a full time, 35 hours per week, permanent position.

We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required. 

How to apply

Click on the redirect to recruiter button to view the job description and progress with your application

Please submit your CV,  a one-page cover letter and answer the 3 questions below by 10 May 2026.

Interviews are expected to take place week commencing 18 May 2026.

You’ll have the opportunity to request reasonable adjustments at any stage of the recruitment process.

Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.

We are committed to making our recruitment process accessible. If you need support with your application, please contact us.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

ABOUT CITY HARVEST

Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,

manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a

week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a

satellite site at New Covent Garden Market. City Harvest rescues food, people, and the

planet by diverting food waste and providing life-changing support to communities across

London.

Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to

food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects

supporting the elderly and socially isolated, social pantries, community kitchens, refugee

hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while

making a real difference.

ABOUT THE ROLE

The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.

Key stakeholder comms

• Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
• Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
• Digital campaign marketing.
• Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
• Website management.
• Press coverage - reactive press office management, press release writing, image archiving.
• Run GDPR compliant email marketing campaigns.
• Internal comms – responsible for the staff newsletter.

KEY RESPONSIBILITIES

• Brand management
• Social media management
• Campaign management
• Newsletters - Mailchimp
• Content creation/ archiving
• Press office
• Creation of marketing materials
• Managing budget
• Website updating/editorial
• Managing third-party website support & SEO specialist

KEY DELIVERABLES

Collaboration

• Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
• communications between departments.
• Newsletter management for internal comms and external stakeholders.
• External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
• brand consistently applied across all materials, including its use by partner organisations.
• Manage stakeholder partnerships: PR, press releases, event materials, branding.

Support

• Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
• Assist all departments in their internal and external communications needs
• Ensure consistency and timely delivery of events and communications plans
• Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
• Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.

Fundraising focus

• Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
• Showcase corporate partnerships across the website and socials to attract new business.
• Promote challenge events, individual giving campaigns and corporate volunteering.
• Work with the fundraising team on large annual campaigns such as The Big Give
• Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
• Ability to tie communications directly to impact & income.
• External newsletter highlighting fundraising.

Campaigns

• Clear and compelling content creation to meet the needs of the organisation’s targets.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Balance short-term campaigns with long-term brand building.
• Plan timelines and content calendars.
• Deliver to deadlines often with last-minute changes.
• Ability to use data insights to inform decision-making and future approach/design.

Financial responsibility

You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.

Organisation-wide responsibility

• Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
• Comply with relevant data protection policies, ensuring General Data Protection
• Regulations (GDPR) are considered when making plans and decisions.
• Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.

ABOUT YOU

• Sympathetic to and aligned with City Harvest’s mission.
• Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
• All-rounder and self-starter.
• Creative and able to create content with ease.
• Ability to push back diplomatically and maintain boundaries even with leadership.

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years’ experience in a similar role
• Strong time-management and organisational skills
• Experience with online community building
• Proficient with Canva
• Brand management experience
• Content marketing with GA knowledge
• Experience across a range of roles across the communications and marketing mix
• Strong copy writer and attention to detail
• Great ethical storytelling for supporter engagement
• Excellent interpersonal and communication skills and the ability to build healthy work relationships
• Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
• Problem-solving skills and positive, proactive "can-do" attitude
• Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
• Experience working with Outlook, and Google products etc.

DESIRED SKILLS & EXPERIENCE

• Communications & marketing experience gained within the third sector
• Fundraising communications experience or working alongside fundraising teams
• Experience of public relations
• Ability to interpret data analysis and evaluate campaigns
• Ability to assess and advise on any reputational risk, including sensitive stories and issues

QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST

• Charitable
• Compassionate
• Community-focused
• Aspiring
• Trustworthy
• Collaborative team player

JOB DETAILS

• Job Type: Full-time, permanent, Monday to Friday
• Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
• Salary: £37,500 per annum
• Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)

City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.

We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.

At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.

This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.

This position will bring clarity, consistency and impact to marketing and communications across the charity. The focus will be to raise our profile, tell our story, and articulate our impact, to help to build meaningful relationships with diverse partners and stakeholders.

With a resonsibility for marketing, communications, brand management and stakeholder engagement events, the postholder will take a joined-up approach across digital, media, events and stakeholder communications, ensuring our brand is consistently represented, and our work reaches and engages the right audiences.

WHAT WE'RE LOOKING FOR

Experience 

• A track record (over three years) of successfully delivering in a similar or related role. 

• Delivery of high quality, effective communications across digital and print channels. 

• Creation of compelling and accessible digital and print resources and materials. 

• Management of website content and social media channels, implementing strategies and approaches to raise profiles and boost engagement .

• Engagement and liaison with local and nation al media publications.

• Writing, editing and proofreading to a very high standard. 

• Management and planning of stakeholder engagement events and activities .

• Management of high-profile Ambassadors and advocates (desirable).

• Implementation of campaigns, to drive engagement and system s change (desirable).

• Working within the education, charities and/or the voluntary youth sector (desirable).   

Skills 

• Excellent digital and design skills, with the ability to create compelling, professional and accessible resources, reports and promotional materials. 

• Engaging written communication skills, with the ability to adapt language and messaging to different platforms and audiences. 

• A flexible approach with the ability to identify the best social, digital and print channels for a wide variety of messaging, and monitoring effectiveness through accessing, collating and analysing data.

• Creativity with the ability to make connections between themes and pull together engaging content to feed into communications. 

• Exceptional communication skills, able to speak confidently with young people, professionals, funders and senior business stakeholders. 

• Highly organised, with an attention to detail, excellent project management skills, and the ability to manage multiple priorities under pressure.   

Attitude 

• Positive and solution focussed.

• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table. 

• Thrives in a fast-paced and busy environment. 

• Welcomes feedback, with a desire to continuously improve and develop. 

• Passionate and enthusiastic about improving young people’s lives. 

• A commitment to our organisational values, of empowerment, collaboration, reliability, quality, and learning.

WHAT WE OFFER

• £40,891 per annum

• 28 days leave (inc. 3 days between Christmas and New Year)

• 2 volunteering days

• 1 life event day

• Matched pension contributions (up to 6%)

• Flexible working (our core business hours are 10am to 3pm)

• Life insurance (5 x annual salary)

• Canada Life WeCare employee support package

An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.

You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.

Key responsibilities of the role include but are not limited to:

• Management and leadership of the communications and marketing team.
• Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
• Be responsible for building and managing strategic partnerships. 
• Be responsible for the impact measurement of the Trust’s engagement and consultation activities. 
• Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
• Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
• Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
• Support community activities and engagement

Essential Experience, Skills and Attributes:

The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.

Essential:

• Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
• Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
• Experience managing complex stakeholder relationships and navigating sensitive issues.
• Experience managing and developing a team to deliver a wide range of work to tight deadlines.
• Demonstrable experience managing budgets and external contractors/suppliers.
• Track record of advising senior executives and gaining buy-in for strategic plans.
• Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
• Experience in PR and media relations, including building and maintaining a press database.
• Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
• Understanding of data protection legislation and GDPR as it applies to marketing databases.
• Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.

Desirable:

• Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
• Experience working in or with the charity, social enterprise, or community sector
• Knowledge of or connections to the North Kensington area
• Experience promoting community events, cultural programmes, or grant-funded activities
• Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.

The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.

An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.

Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton)

About you:  We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity.

A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do.

This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

Role purpose 

We are looking for a proactive and organised Marketing & Communications Assistant to support the delivery of digital content and campaigns across Southampton Hospitals Charity’s channels. 

This role will play a key part in ensuring our communications are delivered consistently and effectively, supporting social media, email marketing and website activity. Working closely with the Campaigns & Marketing Manager and Editorial and Communications Officer, you will help bring our stories to life across digital channels and ensure content is published, scheduled and monitored to a high standard. 

This is an exciting opportunity for someone looking to develop a career in marketing and communications within the charity sector, gaining hands-on experience across a wide range of channels and campaigns. 

Key tasks and responsibilities  

Digital content delivery and channel management 

• Support the delivery of content across digital channels, including social media, website and email marketing. 

• Schedule and publish content across social media platforms, ensuring consistency and alignment with campaign plans. 

• Monitor social media channels, responding to comments and messages where appropriate and escalating where needed. 

• Assist with maintaining and updating website content, including uploading stories, blogs, and campaign pages. 

• Support the build and scheduling of email campaigns using Mailchimp. 

Content creation and design 

• Create engaging social media assets and simple marketing materials using Canva (or similar tools).

• Source and format images for use across digital channels.

• Support the creation of short-form copy for social media, email and web content.

• Ensure all content follows brand guidelines and is accessible and inclusive. 

Campaign and team support 

• Support the delivery of fundraising and awareness campaigns across digital channels. 

• Create fundraising and campaign materials using Canva (or similar tools).

• Work closely with the Editorial and Communications Officer to bring stories and case studies to life online. 

• Assist with coordinating content and ensuring deadlines are met. 

• Provide general administrative and operational support to the communications and marketing team. 

• Digital performance and improvement 

• Support the tracking and reporting of digital performance, including social media and email metrics.

• Produce regular summaries of performance to help inform future activity.

• Identify opportunities to improve content and engagement across channels.

Person specification 

Knowledge and experience 

• Experience using social media platforms (either professionally or personally) and an understanding of how content performs across channels.

• Experience creating content and assets using tools such as Canva or similar design platform (or willingness to learn).

• Strong written communication skills, with the ability to write clearly and engagingly for digital audiences. 

• Familiarity with (or willingness to learn) website content management systems (e.g. WordPress).

• Familiarity with (or willingness to learn) email marketing platforms such as Mailchimp.

• Interest in digital marketing, communications or the charity sector. 

Skills, abilities, and behaviours 

• Proactive and willing to learn, with a positive and flexible approach.

• Highly organised, with the ability to manage multiple tasks and deadlines.

• Strong attention to detail, particularly when reviewing and publishing content.

• Creative with an eye for visual content and presentation.

• Ability to interpret and apply brand guidelines to create clear, engaging and visually consistent assets. 

• Good communication and interpersonal skills, with the ability to work collaboratively.

• Ability to follow established processes and ensure consistency across all communications. 

• Comfortable using digital tools and platforms, with a willingness to develop new skills.

• A team player who is happy to support across a range of activities. 

Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.

Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life

The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.

You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.

A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.

Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.

Job Title: Marketing Officer

Reporting To: Senior Marketing Officer

Salary: £26,846 – £31,439

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.

Main Duties/Tasks

Marketing Planning, Campaign Delivery & Performance:

• Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
• Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.
• Analysis of campaign performance and audience insights to inform future marketing decisions.

Content, Channels & Brand:

• Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams.
• Collaboration within the marketing team across branded social channels to drive growth and engagement.
• Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
• Upholding of brand positioning to always agreed deadlines.

Stakeholder Management, Delivery & Operations:

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

____

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Closing date: Monday 5th May

Interviews: Tuesday 13th May