Marketing & Communications Manager, Norwich Research Park, Norwich

£27,509.00 to £34,004 per annum - subject to skills and experience.

Full Time - 35 hours per week (to include weekend and bank holiday working if required).  

With cancer, everything can change.  At Big C, you can make a difference to local people affected by cancer while being part of a dynamic team.

Working as part of the Income Generation team, you will provide effective leadership to the small but busy Marketing and Communications team of employees, volunteers and consultants, managing team workload and output in addition to managing your own hand on work.

As an experienced Marketing and Communications professional, you will use your skills and experience to actively contribute to the development of the charity’s marketing and communication strategies to support the achievement of Big C’s wider strategic objectives.

Through the planning, implementation and delivery of high-quality activities, you and your team will and meet the needs of the wider Big C team; including; printed materials, e-newsletters, social media and the organisation’s website (including Big C’s Virtual centre); ensuring safe, effective practice and compliance with legislation and internal policies and procedures.

If you are a team player with strong leader skills, heaps of enthusiasm, great marketing and communication skills, and are passionate about directly helping local people affected by cancer, we would love to hear from you.

Please see our website for the full job description.

Closing date for applications:  30th April 2019 - however please note that this is subject to change or may close earlier if enough applications have been received. 

Al-Khair Foundation is a unique charity comprising the international delivery of humanitarian aid, three TV channels and four private schools. We are seeking a Marketing & Communications Manager. You shall report to and be supported strategically by the Head of Information, Communications and Technologies and you will be responsible for managing a growing team. You will need to be extremely hands-on and hit the ground running, delivering excellent marketing and communications activity across brand, content, digital and media.

Your duties and responsibilities will include:

• Maintaining, developing and delivering the marketing strategy and operational plan.
• Ensuring the strategy, plan and activity directly supports the delivery of organisational objectives through appropriate brand, marketing and communications activities.
• Leading brand activity, ensuring the implementation of plans, and effective management.
• Monitoring our audiences and charity sector trends and completing competitor analysis, using findings to inform strategic plans, operational plans and day-to-day activity.
• Hands-on delivery of social media and wider digital media, traditional marketing projects, events and marketing collateral for branches and organisation-wide fundraising initiatives.

Your experience will include:

• Charity sector experience is a must.
• Educated to degree level in Marketing or equivalent degree/qualification.
• Substantial experience of marketing and communications, having worked at a senior level with experience of brand development, content, creative services, digital and media.
• Demonstrable experience of planning and delivering integrated strategies and activities across teams.
• Managing a team, providing direction and motivation and delivering effective line management through supervision and development of staff.

Candidates interested in this role are encouraged to email their CVs via the Apply button.

Closing date: Midnight on 16th June 2020.

Due to the expected high response to this vacancy, we reserve the right to close this campaign once we have a suitable pool of applicants.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. Only candidates with the right to work in the UK will be considered. We regret that only shortlisted candidates will be contacted.

Overview:

Ensure the successful production of marketing, fundraising and digital projects across the External Relations team. You will be expected to deliver your own projects, and line-manage the Production Team (made up of the Communications Executive and in-house Designer) and the Digital and Website Executive.

Key Responsibilities:

• Maintain an overview of all production requirements; ensuring appropriate planning, creative, technical and distribution resources are allocated to each project.
• Develop, maintain and improve processes and systems to ensure projects are delivered efficiently, including the management of the marketing calendar and a team wide project management tool (Asana).
• Ensure all projects are delivered to a high creative quality, on time, and on budget. You will be responsible for managing your own projects and delegating relevant pieces of work.
• Manage, motivate and support your team.
• Ensure you, and your team, always prioritise the supporter experience.
• Oversee the successful fulfilment of our Puppy Sponsorship Scheme.
• Manage and develop our roster of preferred suppliers for print, design, artwork and digital.
• Oversee the photo library and online filing structure so other members of the Charity can easily find images and assets.
• Protect, develop and maintain guidelines for the Charity’s brands.
• Deliver marketing for events.
• Oversee and support members of your team in the organisation of events. Attend events as required (this will occasionally involve out of hours work).
• Perform tasks including: Developing briefs, creating and monitoring schedules, editing copy, reviewing design and artwork, managing print and production, briefing photographers, negotiating prices with suppliers, uploading content to our CMS, e-newsletter and social media channels, using our database to create lists and send communications, booking advertising, monitoring expenditure, and processing invoices.
• Create design and artwork files using Adobe Creative Suite (intermediate level)

Person Specification

• A positive and helpful approach to work, understanding that the supporter experience is always at the heart of everything the team does.
• Dedicated with great attention to detail.
• Strong editing and proofing skills with a strong design eye.
• Excellent communication skills, building rapport and communicating effectively.
• Ability to deal effectively with people at all levels of the organisation, resolving conflicts successfully and learning from the experience.
• Experience of managing a team to ensure projects are delivered on time and on budget.
• Excellent project management skills, efficiently managing time and resources to meet strict deadlines.
• Experience of managing the production of print and digital activity with a high level of accuracy and attention to detail.
• Ability to work under pressure, use your initiative, and manage workload effectively in response to changing priorities and constraints, with minimum support.

General Requirements of all staff

• Ensure compliance with GDPR and data protection
• As a charity, Hearing Dogs has a large network of volunteers based at both our training centres and spread nationwide. As such, you may be involved in working with and/or supervising volunteers in this role.
• To undergo training to a set level of deaf awareness and communication as required by the charity.
• Carrying out any other reasonable duties requested by your manager.

This post is exempt from the Rehabilitation of Offenders Act 1974. This is in relation to the Protection of Children and Vulnerable Adults. Applicants will therefore be required to disclose all convictions (spent and unspent), cautions, warnings and reprimands and any relevant non-conviction information. The successful candidate will be required to undertake a Criminal Records Bureau Disclosure Check under the terms of the Police Act 1997 (Part V).

For operational reasons, the Charity reserves the right to transfer you to alternative duties. For this reason it is a condition of employment that you are willing to do so, if requested, from time to time.

Interviews: w/c 27th April.

Marketing & Communications Manager

Full time role

Knowsley Youth Mutual is an independent mutual organisation, that serves young people across the borough of Knowsley with a range of open access and targeted youth programmes. We are at a very exciting point in our journey.  Following an extensive strategic review, we will soon relaunch the organisation, with a new brand and exciting vision for young people. 

Our belief

We believe that when young people have positive relationships with themselves and others, they are able to play a positive role in building vibrant communities.

Mission

- We are dedicated to supporting young people to build positive relationships with themselves and others, and to play a central role in creating vibrant communities.

- We do this by working with young people to deliver great programmes, with expert staff, and strong partnerships.

- We aim to collaborate with other organisations and build a National Network for Teenage Relationships.

We are looking for a Marketing & Communications Manager to join our team to drive the organisation’s exciting growth ambitions.

The role will report into the organisation’s Chief Executive Officer and will be based at Our Place youth centre in Huyton.

We will offer you a competitive salary, and a stimulating and meaningful work environment.

How to apply

Further details [job description and person specification] are available in the 'how to apply' section. Please note applications must be received by email [see details in the 'how to apply' section including:

- your cv

- a cover letter, outlining your specific suitability for the post (no more than two sides)

Closing Date: Friday, 10 April 2020

Interview scheduled to take place on Thursday, 23 April 2020

Greenpeace is an international non-profit global campaigning organisation. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.

An outstanding opportunity has arisen for a creative Senior Direct Marketing Executive to support and deliver our ambitious digital acquisition programme using the paid social media channels Facebook and Instagram, including leading on audience-led content development and budget management.

As part of a big push to reshape and grow our Fundraising Department and increase support for our causes, we are looking for a self-assured, project management focused Senior Direct Marketing Executive. You'll join the Supporter Recruitment Team, where you'll help bring in those much-needed supporters.

Requirements

The successful candidate will be an adaptable, target-driven individual whose highly enthused about our values and aims, is adept at utilising a range of marketing tactics, and has substantial experience in a digital marketing role. They will boast excellent communication, both written, verbal, numerical and ability to form great working relationships and motivate their colleagues.

Here is an idea of who we are looking for. But even if you think you might not fit the description, we recommend you apply!

• Ample project management experience – in order to plan and deliver multi-channel marketing campaigns optimised for new supporters.
• Experience of designing direct response, audience-led content that inspires action, writing copy and creative briefs, working with video producers and social media content creators.
• An understanding of the principles of digital marketing and enthusiasm for fundraising.
• Comfortable using Facebook insight and reporting tools, and making data-led decisions.
• Experience of evaluating campaigns and sharing back insights with key stakeholders.
• A background in producing precise and accurate briefs and reports, and in evaluating and amending direct marketing copy and creative / design work.
• Excellent IT skills, highly organised, deadline-driven with the ability to keep accurate records and maintain systems.

In this role you'll ensure our growth targets are met by maximising supporter recruitment opportunities through social media, taking responsibility for specific marketing campaigns and focusing on lead generation and conversion.

We can offer you a friendly, fast-paced, immensely rewarding working environment where creativity is encouraged and ideas are supported. You will have the opportunity to develop both personally and professionally, as you are able to take advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga, a wealth of well-being resources just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply!

We are happy to consider flexible working requests as part of the recruitment process.

To Apply

For further information and details on how to apply, please follow the link to our website.

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law. Greenpeace UK was recently awarded the National Equality Standard, one of the UK’s most rigorous accreditations for equality, diversity and inclusion.

CLOSING DATE: 9am, 1 April 2020

FIRST ROUND OF INTERVIEWS: 9 April 2020

SECOND ROUND OF INTERVIEWS: 20 April 2020

Data driven Marketing Manager with experience of membership marketing needed ASAP for fantastic charity.

Marketing Manager x2 - Up to £40,000 - 12 month contract+ - London

THE COMPANY
Our client is a much loved health charity based in London. They have recently undertaken an exciting transformation period and are now looking for an experienced Marketing Manager to join their newly structured Marketing and Brand team.

THE ROLE
This is an exciting time to join the charity and really make your mark.
Their new strategy involves putting their audiences at the centre of everything they do.

You'll be increasing awareness, understanding, interest and engagement amongst the charity's key segments, through the development and implementation of insight driven, audience-centric communication strategies and high profile, creative marketing campaigns.

You'll grow reach across all channels and to grow the number of opted in supporters within the preference centre.

You'll also be responsible for developing highly engaging membership marketing campaigns, both on and offline, that maximise the charity's fundraising abilities at all touch points.

YOU
The successful Marketing Manager:
- strategic planning for integrated campaigns
- hands on experience with data, segmentation, research
- integrated experience - websites, email, content, social, events, print, collateral, CRM
- analytical experience - building, presenting campaign reports and making recommendations
- experience in charity and/or healthcare or membership organisation
- able to start immediately

If this sounds like you, please get in touch today.

Marketing Manager x2 - Up to £40,000 - 12 month contract+ - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives? Can you help St Mungo’s tell the story of our work in compelling ways to a wide variety of audiences?

We are looking for a Marketing and Brand Manager to join our Communications and Marketing Team. In this new role you will help St Mungo’s grow our reach and influence to achieve our vision that everyone should have a place to call home and be able to fulfil their hopes and ambitions.

About the role

Our marketing and communications team plays a crucial role in telling the story of our work and its impact, building our profile, our brand and managing our reputation. As part of our ongoing commitment to increasing awareness and understanding of our work, we are expanding and reshaping the team to enable us to adopt a more strategic, pro-active and integrated approach to our communications and marketing activities.

The Marketing and Brand Manager will play a key role in this integrated approach.  As our ‘brand guardian’ you will set out and deliver our organisational marketing strategy. You will work with senior colleagues across the organisation to ensure our messages, materials and approaches are consistent and brand appropriate.

You will also provide line management to a small team, oversee budget, work with external suppliers and collaborate and co-ordinate with other key stakeholders across the organisation.

This role is normally office based but with flexibility in terms of working from home and working hours.

What we are looking for

The successful candidate will have a track record of creating and implementing successful integrated marketing plans, experience of brand management and of creating communications for a range of stakeholders using a mix of online and offline materials and a passion for leading and managing people.

In order to excel in this busy role you will also have first rate organisational skills with the ability to prioritise competing reactive and longer term tasks.  Excellent communication and influencing skills are essential, as you will be required to work collaboratively with and influence people at all levels of the organisation, as well as giving clear, evidence based advice to managers and Directors.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on Monday 20 April 2020

Interview and assessments will be held remotely on Thursday 30 April or Friday 1 May.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

A fantastic opportunity has risen for an experienced project manager to join a small charitable foundation to take a lead role in the delivery of its aims and execute operational plans. This is a broad role and will give the successful candidate the opportunity to expand on their knowledge of operations, communications, marketing and project planning.

Who are we looking for?

Ideal candidates will come with extensive experience of project management and stakeholder management both internally and externally. You will ideally have a good awareness of marketing and communication’s strategies with strong proof reading and creative skills. With excellent communication skills (both oral and written) you will be able to articulate messages and work with external agencies and potential partners. This will be a sole role in the foundation (albeit very well supported) reporting to the Trustees so will ideally require a candidate who is flexible in attitude and able to multi-task. Please apply immediately or contact Syed at Civitas Recruitment for an initial discussion. Early applications are encouraged as candidates are being considered on a rolling basis.

We're looking for an experienced marketing and communications professional to join our staff team as Marketing & Communications Manager to join our staff team. You'll work closely with our Chair of Marketing & Communications and the region marketing and communications lead volunteers to effectively promote Girlguiding across our region.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Reports to: Head of Marketing & Communications

Based at: Coeliac UK Head Office, High Wycombe with the possibility to regularly work from home by prior agreement with your line manager

Salary grade table: Specialist (SP3), up to £35k

Hours: 35 hours per week. Hours to be agreed with your line manager. Occasional evening and weekend work may be required

Holiday: 36 days holiday a year including bank holidays 

Line management: No direct reports

The Role:

Coeliac UK has a complex agenda and array of health and food stakeholders. The Marketing Manager will be accountable for accelerating the marketing function within the charity, working closely with the Commercial and Policy teams and wider stakeholders to develop marketing plans for priority audiences; manage integrated marketing plans; increase awareness of the charity and its services; and in doing so, ensure the charity can help more people affected by coeliac disease.

Particular emphasis will be placed on building relationships, identifying and following through opportunities for marketing collaborations with existing and new commercial organisations and partners (eg retailers, manufacturers, caterers, food outlets) with a stake in the gluten free market. The focus will be on driving awareness of our food safety schemes, promoting their value to consumers and food businesses and in turn, driving leads and opportunities, as well as supporting marketing activity generally across the organisation. 

Key Responsibilities:

• Develop, implement and evaluate effective marketing plans to create shifts in the awareness, engagement and the income generating capacity of the organisation.

• Drive awareness of Coeliac UK, the charity’s work, brand and impact to increase our reach to 400,000 actively engaged people 

• Lead on the development and delivery of high impact, low cost, behaviour change campaigns 

• Plan and run our integrated marketing campaigns and day to day marketing activity ensuring content alignment with broader charity activity

• Lead the development of marketing plans for the charity’s Crossed Grain (XG) trademark licensing scheme used by manufacturers, the Gluten Free (GF) accreditation scheme used by caterers, and any new scheme that may require developing according to commercial opportunities

• Build brand awareness of food safety schemes, at both national and international level, to increase their value in consumer decision making

• Work with the Association of European Coeliac Societies (AOECS) Board and members to extend and improve commercial propositions. 

• Market consumer insights to drive desirability of schemes amongst food brands and deliver uplift in new business

• Position Coeliac UK in the food sector, driving brand awareness of the charity, its expertise and unique link to the consumer

• Track and measure assigned marketing campaigns to determine success or areas of improvement for future campaigns

• Promote advertising and sponsorship opportunities available through the charity, working closely with the Head of Advertising Sales

• Ensure asset development for the promotion of advertising activity to generate leads and grow partnerships

• Write creative briefs as necessary to internal colleagues or external suppliers 

• Ensure all assets and content on channels used to promote the commercial activities (via website, print, social media or other means) are coherent with existing communication guidelines and tone, up to date and relevant, updating these in agreement with colleagues as necessary 

• Work in tandem with the social media team (Facebook, Twitter, LinkedIn and Instagram) to provide business focused tone/style/content

• Work collaboratively to develop and deliver marketing plans for other events and activities for the charity which support or involve Commercial Partners, eg Industry Day, Food Festival

Knowledge, skills and experience:

• At least five years marketing experience ideally in the charity, health or food sector

• Strong copywriting skills with the ability to generate insightful articles, website copy and other marketing collateral

• Demonstrable experience in setting meaningful metrics, using analytics and using agile marketing tactics to deliver successful campaigns

• Strong experience in reporting and evaluating campaign successes and developing learnings to apply to future projects

• Solid experience and/or understanding of campaign development

• Digital marketing prowess and good understanding of the principles of developing engaging multichannel content for a range of audiences

• Proven past accountability for spotting opportunities and translating organisational and marketing objectives into marketing activity and appropriate tactics

• Team player with practical, positive and flexible attitude

• Highly organised, able to meet deadlines and prioritise tasks

• Working with a range of stakeholders while project managing and delivering successful activity/campaigns, including external suppliers

Competencies:

1: General profile

• Monitors, co-ordinates and supervises the daily activities of staff in an assigned work area in similar or related disciplines

• Experienced. Fully competent in own area. Shares own expertise with others; provides guidance and support to others

• Resolves problems through immediate actions or short-term planning and sets priorities to ensure task completion

• Maintains orderly work processes by co-ordinating work flow and work quality. Adheres to established practices and procedures in work area

• Builds an environment that supports cooperation and cohesiveness among the direct work team and within other areas in the organisation

2: Technical expertise; building & maintaining

• Demonstrates depth/breadth of knowledge/skills in own area; may be acquiring knowledge of other disciplines/areas

2: Technical expertise; applying & anticipating

• Applies knowledge/skill through handling complex problems and/or managing work which may extend beyond own area of expertise; shares expertise with teams and other work groups

3: Client/organisation orientation; client response

• Understands client needs and identifies solutions to non-standard tasks/queries; actively seeks and closes opportunities

3: Client/organisation orientation; organisation understanding

• Decisions impact primarily on own work group/team; may have an impact on department objectives

3: Client/organisation orientation client response; costs

• Manages departmental costs

4: Creating & delivering solutions; problem solving

• Resolves problems through immediate actions or short-term planning and sets priorities to ensure task completion

4: Creating & delivering solutions; planning & organising

• Maintains orderly work processes by co-ordinating work flow and work quality. Adheres to established practices and procedures in work area

5: Working relationship; communicating, negotiating & influencing

• Builds an environment that supports cooperation and cohesiveness among the work team and with other areas within the organisation

5: Working relationship; teamwork, coaching & guiding

• Oversees the day-to-day activities of work group/team; accountable for work group/team results

5: Working relationship; networking

• Creates extensive networks internally and externally

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the needs of the charity.

Please apply online to receive further information about the role which will be sent to the email address specified in your CV.

Simplified Recruitment is a Job Advertising Agency working on behalf of Coeliac UK. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

 Ref: SR506878

Due to growing fundraising need, War Child have expedited their planned recruitment for a Senior Digital Marketing Manager.

War Child was established in 1993 as a response to the brutal effects of conflict on children during the Balkans war. They now work in Iraq, Afghanistan, Jordan, Yemen, Uganda, the Democratic Republic of Congo and Central African Republic.

Renowned in the sector for their innovative fundraising strategies and campaigns, their 25-year association with music is the bedrock of their heritage. They have expanded and built on this over the years into a range of diverse and exciting partnerships with corporates, celebrities and high net worth donors. They also have developed an industry-leading programme of fundraising activity in the gaming industry, winning the Institute of Fundraising Innovation award in 2017. In recent years they have also added a successful individual giving programme and are continuing to build this for the long-term.

Job specification

• Plan and launch mass marketing activity with the Head of Supporter Engagement
• Responsible for all digital communications, ensuring activities increase income
• Work across functions with gaming, music and communication to maximise all opportunities
• Management of all digital channel
• Line management of a digital manager

Person specification

• Must have experience in digital fundraising
• Proven experience in using digital strategies to increase income
• Strong analytical skills
• Excellent communication skills, both verbal and written
• A collaborative style in all elements of work
• Up to date with current trends and developments
• Line management experience is desirable

The role closes on Wednesday 8 April. Remote interviews on 15 April.

They will appoint the role after those interviews, with the expectation of the successful candidate starting asap, dependent on notice period.

Excellent benefits and flexible working.

Please apply with your CV in the first instance, and I will be in touch to arrange a call to discuss the role.

To apply for this role, please click Apply with Charityjob to submit your CV to Janice Hardy at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

The Senior Digital Marketing Manager is responsible for the digital communications strategy for owned, earnt and paid channels. You will report directly to the Head of Supporter Engagement and play a pivotal role in planning for and then launching our mass marketing activity. You will play an important part in executing our brand narrative around children affected by conflict and how War Child are supporting them with power and impact. 

Vacancy: Publications Manager (Communications team)

Closing date for applications: 29 March 2020

Company overview: Scriptoria is an award-winning sustainable development consultancy. Founded in 2001, we work with government agencies, research programmes, non-governmental organisations (NGOs) and corporate social responsibility (CSR) initiatives around the world to implement and support international development programmes. We deliver these services through our four expert teams: Consulting; Data and Technical; Communications; and Training. This role is for a position in our Communications team.

Job suitable for: Editorial or communications professional with at least two years’ project management experience.

Starting salary: £24,000–28,000 (dependent on qualifications and experience).

Minimum qualifications: 2:1 Hons degree or higher.

Location: Office-based, southwest London (SW17).

Contract type: Full-time, permanent.

Who are we looking for?

We are looking for an experienced editorial or communications professional to join our growing Communications team as a Publications Manager. You need be efficient and enthusiastic, and keen to learn new skills. You need to be happy working in a small, friendly team, but also able to use your initiative and work independently with minimal supervision.

We are looking for someone who has a genuine interest in the areas in which we work and is keen to make a difference. Our work is varied and we are often very busy, so we need a Publications Manager who is able to juggle multiple tasks, meet deadlines and deliver high quality results. Excellent English-language skills, strong attention to detail and knowledge of the publishing process are essential.

About the role

Our Communications team produces a wide range of products – from legacy reports, policy briefs, and websites, to animations and infographics. We work at all stages of the publications process from concept development, writing, editing and proofreading, to design, layout and translation. Your work will require you to engage with a wide range of subject areas across sustainable development, including agriculture, climate change, gender, water resources management and poverty reduction.

You will be responsible for managing projects from start to finish. This will include being a main point of contact for clients and providing innovative suggestions for communications products. You will manage the projects assigned to you and ensure that they are delivered to an excellent standard. Experience of copyediting and proofreading is therefore essential.

Project management tasks will include producing quotations and schedules, managing budgets, carrying out product research, sourcing photos, formatting Word documents, and developing and maintaining the Communications team’s processes and systems.

Many projects involve working closely with Scriptoria’s other departments (Consulting; Data and Technical; and Training). You will gain an insight into their specialities and work collaboratively to provide a range of bespoke communications and knowledge management solutions for clients.

Main duties

• Client liaison – this will include working to control clients’ expectations of the jobs/projects you are leading on. Examples of this would include ensuring that they fully understand schedules and deadlines, as well as what inputs each piece of work will require. You will be a main point of contact for some clients and will work proactively to provide quality control and to suggest new communications products that meet their needs.
• The running of projects assigned to you – this will include: (i) liaising with clients to establish their requirements; (ii) assigning editorial, writing, design and translation jobs to appropriate members of Scriptoria’s core staff and associates; (iii) working with Scriptoria’s graphic designers and web developers to create engaging content; (iv) tracking and recording the progress of work using timesheets and databases; and (v) liaising with our Head of Finance to ensure that projects are invoiced promptly and their profitability assessed.
• Quality control of publications – this will include checking documents written and edited by Scriptoria’s core staff and associates. It will also include (i) checking proofs and (ii) helping the Communications team to ensure the smooth running of design and layout work.
• Proofreading, editing and small ad hoc writing tasks – as required by the projects you are managing or at the request of the Head of Communications Services.
• Quoting for work – this will involve producing quotes for new jobs, coordinating and writing proposals, and dealing with enquiries from clients.
• Managing associate writers and editors – for large projects involving multiple associates you will be required to manage and quality assure their work. You will also support the Communications team to test and take on associates in good time to deal with increased workloads.

• Business development – supporting the Business Development Lead to identify potential new clients to meet and conferences to attend, and prepare marketing material to promote our services.

Criteria for selection

Essential

1. Minimum two years’ experience in a communications or editorial role, with an excellent understanding of standard publications processes
2. A confident and professional approach to dealing with clients and the ability to deliver excellent customer service
3. Outstanding copyediting and proofreading skills with excellent verbal and written English
4. Strong project management skills and the ability to multi-task and cope flexibly with a range of projects
5. The ability to work under pressure, both independently and as part of a team
6. Excellent knowledge of Microsoft Office (Word, Excel and PowerPoint, SharePoint, Outlook)
7. An interest in sustainable development.

Desirable

1. Experience of using a range of social media tools, and planning and managing social media campaigns
2. Experience using Adobe design software or other graphic design packages
3. Knowledge of WordPress
4. Knowledge of communications for development, advocacy and engagement.

To apply

Please send your CV and a covering letter of no more than two pages to Alex James (see job spec below for details). In your cover letter please (i) explain briefly why you would like to work for Scriptoria’s Communications team and why you think you are the kind of person we are looking for; (ii) outline how you meet the criteria for the job, making clear reference to the numbered list above; and (iii) state your salary expectation and when you would be available to start work. Please include examples of your most relevant experience, using specific examples wherever possible.

Candidates shortlisted for interview will be asked to complete a short project management test in advance.

Closing date for applications: 23:59 GMT, 29 March 2020.

Interviews are due to be held at Scriptoria’s offices in London w/c 6 April 2020.

Smile Train is changing the world one smile at a time. We’re always on the hunt for curious, passionate, and innovative thinkers to join our team, to help us do what we do better. If that’s you, please read on.

Smile Train is an international charity headquartered in New York. Our mission is to transform the life of every person impacted by cleft lip and palate. We train and support doctors and medical professionals to provide free life-changing comprehensive cleft treatment to our beneficiaries. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries to date and we’re just getting started. We are truly changing the world one smile at a time.

We are seeking a Senior Manager, Direct Marketing to join our UK team. The incoming Senior Manager will be responsible for the acquisition and retention of individual donors based in the UK. This role oversees individual donor data for Smile Train’s fundraising operations in the UK including analytics across direct marketing channels. They will be the local subject matter in direct marketing and expert on all fundraising data and must be able to translate complex data into easy to understand takeaways for the Director and Trustees to ensure that Smile Train is able to raise funds to continue transforming the lives of our beneficiaries.

The Senior Manager, Direct Marketing will report to the Director of Fundraising, UK. This is a full-time staff position based at our office in London, starting as soon as possible.

Responsibilities:

Core responsibilities

• Develop engaging donor acquisition and stewardship campaigns
• Utilise data to inform and strategically target key donor segments
• Create and execute direct communications to our valued supporters
• Ensure all DM campaigns are completed on time and within budget
• Management of all campaign delivery, including post analysis

Additional responsibilities

Direct Mail

• Oversee new donor acquisition and monthly donor cultivation, by managing and working collaboratively with our agency partners
• Provide strategic direction on direct mail campaigns, working with our external agencies'
• Conduct testing to optimize creative and evaluate results to make data-driven decisions for future mail concepts
• Ensure all direct mail creative content is on brand
• Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
• Approve all cost estimates by comparing spend to budget
• Process all invoices

DRTV

• Oversee all aspects of Direct Response Television (DRTV) donor acquisition
• Management of external creative, media and contact centre agencies
• Strategic planning, performance monitoring and reporting

Donor Stewardship

• Management of all monthly Direct Debit and other regular individual donations
• Working with external agencies, develop effective testing methodology to inform long term investment decisions

Qualifications:

• 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including direct mail and digital
• Knowledge of a variety of fundraising channels including digital, email, social media, direct mail, and SMS
• Degree in Marketing, Business, Communications, Charity Management, or related field
• Skilled with modern and traditional marketing and fundraising channels
• Strong analytical skills, comfortable using data to drive decision-making
• Fluency in CRM (e.g. Salesforce) is a huge asset
• Demonstrable organizational, professional, and problem-solving skills, and ability to facilitate collaboration across multiple teams
• Excellent project manager who can keep a team on track while juggling multiple priorities
• Experience of managing creative agencies, printers and external agencies
• Ability to communicate the impact of marketing and communications efforts with data

Application information:
Smile Train is committed to diversity and encourages qualified candidates from all backgrounds to apply.

To apply, please complete the application through the link below. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role.

Applications will be reviewed on a rolling basis, but we encourage interested applicants to apply as soon as possible.