Marketing and social media volunteer volunteer roles in chester, cheshire west and chester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
-
Sales & Lead Generation:
-
Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
-
Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
-
-
Participant Onboarding:
-
Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
-
Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
-
-
Customer Relationship Management (CRM):
-
Maintain accurate records of leads, interactions, and conversions in the CRM system.
-
Follow up with prospects to address concerns, nurture interest, and close enrollments.
-
-
Reporting & Feedback:
-
Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
-
Share participant feedback to improve programme positioning and outreach strategies.
-
-
Compliance & Ethics:
-
Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
-
Required Qualifications:
-
Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
-
Experience:
-
2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
-
Experience conducting cold calls, managing leads, and closing conversions.
-
-
Skills:
-
Strong persuasive communication and active listening skills.
-
Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
-
Ability to articulate complex programme details in a clear, motivating manner.
-
Resilience in handling objections and rejection.
-
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Non Charity Employer 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
At Equality Starts at Home (ESAH) we’re looking for someone who is passionate about equality, diversity, and inclusion to be our CEO to make equality at home a reality for all. This role will be supported by and be able to draw on the extensive and diverse experience of our Trustees and Strategic Advisors who have a depth of experience across a diversity of disciplines and industries.
We are looking for a self-driven, dynamic, and hands-on individual who is looking to gain invaluable experience supporting ESAH scale and grow as a charity.
You’ll be joining a dedicated team or Trustees and Strategic Advisors who love what they do and are driven to make a difference. If you share our values and feel that you can make a positive impact, we’d love to hear from you!
Please send a copy of your CV and a short support statement (~100 – 200 words) by Friday July 18. Applications will be reviewed on a rolling basis. We encourage applications from anyone who shares our values and beliefs to apply!
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you!
STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees.
We are in particular looking for applicants who:
- Have lived experience
- Have HR experience
- Have campaigns experience, in particular hybrid campaigning.
- Have charitable fundraising experience.
Applications from persons with lived refugee experience are highly encouraged.
Role Description
To provide strategic oversight of:
- STAR’s compliance with its Articles of Association, policies, and law;
- STAR’s compliance with all funding conditions and contracts;
- Whether STAR is best using its resources to meet its objectives;
- The effective and efficient administration of STAR;
- Monitoring and reporting of financial information;
- STAR’s funding and expenditure situation; and
- Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.
Also to:
- Contribute actively to STAR by giving strategic direction and evaluating performance against targets
- Attend and prepare for board meetings
- Appoint board members and officers via the procedures in this policy
- Approve accounts
- Ensure that STAR and the board safeguard STAR’s values and reputation
- Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.
Person Specification
Essential
- Experience of governance of a charity or public sector organisation
- A commitment to STAR’s values
- An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments.
- A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
- Integrity and good independent judgement
- Strategic vision and an ability to stay focused on strategic objectives
- Willingness to take part in STAR discussions, contribute constructively and listen to others
- Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
- Ability to work effectively as a member of a team
- Ability to maintain confidentiality
- A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
- Willingness to undertake training required to allow them to fulfil their duties.
Desirable
Five years experience in one or more of:
- Working with people seeking asylum and refugees;
- Other work with the asylum/refugee/migrant sector;
- Charitable fundraising;
- Voluntary sector issues, such as trends for charities and partnership/network formation;
- Organisational development, growth or change;
- Human resources;
- Financial management/accountancy;
- IT;
- Negotiations;
- Marketing and public relations;
- Lobbying, advocacy and campaigning regarding social justice or social policy;
- Management and administration of a charity, for example as a director or trustee;
- Campaigning;
- Social Media/ Communications
About Student Action for Refugees
STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive.
Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by:
- empowering young people to be changemakers;
- providing practical support and connecting local communities through volunteering and student volunteer led community projects;
- challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK;
- Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation
We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.
Here are just some of our highlights from last year:
- 37 STAR university student society groups, across 28 towns and cities, run by 222 STAR student leaders.
- 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
- 1,280 refugees and people seeking asylum were supported by 413 volunteers through 28 community projects and 25 one off volunteering events.
- 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
- 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of existing scholarships. We also ran workshops for hundreds of university staff.
- 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
- 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.
If you would like an informal chat before applying, please get in touch.
Deadline for applications: 11th July 2025
Interviews: Rolling
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you!
STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees.
The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.
We are in particular looking for applicants who:
- Have lived experience
- Have HR experience
- Have campaigns experience, in particular hybrid campaigning.
- Have charitable fundraising experience.
Applications from persons with lived refugee experience are highly encouraged.
Role Description
To provide strategic oversight of:
- STAR’s compliance with its Articles of Association, policies, and law;
- STAR’s compliance with all funding conditions and contracts;
- Whether STAR is best using its resources to meet its objectives;
- The effective and efficient administration of STAR;
- Monitoring and reporting of financial information;
- STAR’s funding and expenditure situation; and
- Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.
Also to:
- Contribute actively to STAR by giving strategic direction and evaluating performance against targets
- Attend and prepare for board meetings
- Appoint board members and officers via the procedures in this policy
- Approve accounts
- Ensure that STAR and the board safeguard STAR’s values and reputation
- Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.
Specific responsibilities of the Co- Chair
- Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
- Oversee the administration and coordination of any sub-committees;
- Monitor implementation of board and sub-committee decisions;
- Take "Chair’s action" between meetings, where an immediate decision is required;
- Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
- Represent Board as required to the public or external parties such as funders and government; and
- Keep other officers fully informed so that they can deputise if necessary
- Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.
Person Specification
Essential
- Experience of governance of a charity or public sector organisation
- A commitment to STAR’s values
- An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments.
- A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
- Integrity and good independent judgement
- Strategic vision and an ability to stay focused on strategic objectives
- Willingness to take part in STAR discussions, contribute constructively and listen to others
- Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
- Ability to work effectively as a member of a team
- Ability to maintain confidentiality
- A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
- Willingness to undertake training required to allow them to fulfil their duties.
Desirable
Five years experience in one or more of:
- Working with people seeking asylum and refugees;
- Other work with the asylum/refugee/migrant sector;
- Charitable fundraising;
- Voluntary sector issues, such as trends for charities and partnership/network formation;
- Organisational development, growth or change;
- Human resources;
- Financial management/accountancy;
- IT;
- Negotiations;
- Marketing and public relations;
- Lobbying, advocacy and campaigning regarding social justice or social policy;
- Management and administration of a charity, for example as a director or trustee;
- Campaigning;
- Social Media/ Communications
About Student Action for Refugees
STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive.
Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by:
- empowering young people to be changemakers;
- providing practical support and connecting local communities through volunteering and student volunteer led community projects;
- challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK;
- Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation
We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.
Here are just some of our highlights from last year:
- 37 STAR university student society groups, across 28 towns and cities, run by 222 STAR student leaders.
- 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
- 1,280 refugees and people seeking asylum were supported by 413 volunteers through 28 community projects and 25 one off volunteering events.
- 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
- 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of existing scholarships. We also ran workshops for hundreds of university staff.
- 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
- 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.
If you would like an informal chat before applying, please get in touch.
Deadline for applications: 11th July 2025
Interviews: Rolling
Thank you!
Trustee
Trustee Recruitment - Lead with Purpose: Become a Trustee and Help Achieve a Life Unlimited.
Your experience. Your voice. Your impact.
At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited — and we’re inviting passionate individuals to join us on this powerful journey.
This is more than a governance role — it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future.
Location: Remote / hybrid
Commitment: Flexible, approx. one day per month
Positions available: Multiple
Remuneration: Voluntary (reasonable expenses reimbursed)
About us
Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF – one of the most common life-limiting genetic conditions.
Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support. We champion a community that is united by strength, compassion, and hope.
Our work relies on the generous donations of our supporters.
About the role
As a Trustee, you’ll play a pivotal role in shaping our vision, values, and strategic direction, developing our aims, objectives, and goals. Your leadership will help us make decisions that matter, and your voice will help steer us toward a stronger, inclusive future. Trustees typically serve a three-year term, with the option to continue for a second.
This is a voluntary role (unpaid), but reasonable expenses can be claimed for travel to attend meetings in person.
Time Commitment: up to one day a month on average, comprised of preparation for and attending meetings, away days and Trust related activities
Who are we looking for?
We welcome applications from individuals of all backgrounds and experiences.
Due to our normal rotational retirements and trustee terms of office we have several vacancies. We are keen to increase the representation of people with lived experience of CF and are particularly interested in applications from all people who can offer professional skills and experience in:
- finance and accountancy
- legal practice/law
- fundraising and income generation
- marketing and communications
- data and digital strategies
- basic science research
- non-clinical CF professions (e.g. psychology or social worker)
As part of our long-term succession planning, we would also welcome interest from candidates who may be open to taking on additional Board leadership responsibilities in the future, e.g. Chair, treasurer, or committee roles.
The cystic fibrosis community is diverse, encompassing people of all ages and backgrounds. We are committed to ensuring that this diversity is reflected on our Board. We are especially interested in hearing from those with lived experience of CF, disabled individuals, and candidates from Black, Asian, and minority ethnic communities, as well as LGBTQI individuals. We value fresh perspectives and encourage applications from first-time trustees.
Why Join Us?
- Make a meaningful impact on the lives of people affected by cystic fibrosis.
- Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led.
- Help drive an inspirational mission that blends science, support, and community.
- Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion.
- Gain valuable experience in governance and strategic planning.
- Use your expertise to fuel lasting change.
If you are passionate about making a difference for people with cystic fibrosis, this is your moment. Please get in touch.
Ready to Make a Difference?
Please download the Trustee Recruitment Pack for more information about the role and how to apply or click the button above “Redirect to the recruiter”
Important Dates
Closing date for applications: Wednesday 20 August 2025
First interview: Week commencing 8 September 2025
Second interview: Week commencing 15 September 2025
REF-222468
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Trustee
You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.
This is a home working role and will be for immediate start.
Our charity
You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.
You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.
Job Description
As a trustee you will need to:
- Acknowledge emails at least once a day.
- Give a minimum of one hour per week to the role.
- Attend quarterly trustee meetings online.
- Ensure that You and Me Counselling pursues its stated objectives
- Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
- Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
- Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
- Uphold the good name and values of You and Me Counselling.
- Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
- Ensure the financial stability of the organisation.
- Supervise, support and appraise the chief executive officer.
- Hold the chief executive officer to account for the management and administration of the charity.
- Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
- Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
- Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
- Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
- Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.
Person Specifications
All trustees should demonstrate the following skills and values:
- A commitment to the organisation.
- A willingness to devote the necessary time and effort.
- Good, independent judgement.
- An ability to think creatively.
- A willingness to speak their mind.
- An understanding and acceptance of their legal duties and responsibilities as a trustee
- An ability to work effectively as a member of a team.
- Ability to evaluate and interpret management information and other data.
Specific Skills
The ideal candidate would have one of more of the following:
- Experience in charity law and governance
- Experience in charity fundraising
- Knowledge of counselling or psychotherapy (as a therapist or client)
- Experience in accounting or financial management
- Experience in business development
- Experience in social media or marketing
- A parent of a young person who has experience of mental health issues
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for enthusiastic people to join our trustee committee and help shape and deliver animal welfare in the East and South East London areas.
The RSPCA East London and Havering Branch aims to align its core objectives with those of the National RSPCA — specifically: to rescue, rehabilitate, rehome, and protect animals.
The RSPCA East London and Havering Branch CIO (the "Branch") is seeking to appoint new Trustees to join the Branch Trustee Committee. This is an exciting time for the Branch as we aim to grow and enhance our services across East and South East London.
What does the Branch do?
Our Branch covers postcodes within East and South East London (those beginning with E or RM). We operate boarding facilities where we care for, rehabilitate, and rehome cats rescued by RSPCA Inspectors.
We are an independent charity, working in partnership with the National RSPCA, a separate charity. Together, we deliver the RSPCA's mission — focused on frontline animal welfare and community engagement.
As an independent branch, we fundraise and manage our resources independently to deliver animal welfare services. We receive some financial support and guidance on best practices from the National RSPCA to ensure we comply with Charity Commission regulations.
Future Plans
In the coming years, our plans include:
· Developing and executing plans for sustainable income growth
· Building out our volunteer and supporter network
These plans are continuously reviewed and developed by the Branch Trustees to ensure we focus our efforts on helping as many animals as possible.
What are we looking for?
We are looking for people from all social and cultural backgrounds with experience or skills in any of the following areas:
· Accounting
· Marketing and Communications (including social media, PR, websites)
· Fundraising (including corporate fundraising, trust fund and grant applications)
· Local community and supporter engagement
· Charity growth and development
· Veterinary or animal welfare
· Volunteer management
Alongside relevant experience, we’re looking for people who are committed to the RSPCA’s charitable objectives and share our passion for animal welfare. You should be a creative, innovative team player, bring a fresh perspective, and be able to turn ideas into action.
We are particularly interested in hearing from individuals who live or work in the areas we cover (E or RM postcodes), or who can travel to London for Branch meetings and fundraising activities.
What can we offer in return?
We offer all Trustees:
· Support from both the RSPCA team
· A platform to utilise your skills and experience to shape the charity and directly impact local animal welfare
· An opportunity to gain new skills and develop existing ones while making a real difference
· A chance to expand your professional and personal network by working with like-minded people
Practical Considerations
Please note:
· You must be based in London or can have regular access to London to join our fundraising activities
· You must be aged 18 or over and a UK tax resident to join the Trustee Committee
· You must be a member of our Branch before you are eligible to be co-opted or elected as a Trustee
· Trustees are elected for a 12-month term each year
· Reasonable expenses will be reimbursed
· Trustees must sign a Declaration of Willingness to Act and confirm they are not disqualified from being a Trustee (more information is available on the Charity Commission website)
What difference will you make?
As a Trustee, you will:
· Help shape the strategy and direction of the Branch
· Contribute your unique skills and experience to decision-making
· Work as part of a collaborative and motivated team
· Develop your own skills or pass them on to others
Together, we can make a significant impact on animal welfare in our community.
Please include also a cover letter explaining why you are interested in this role and detailing your relevant skills, knowledge, experience, and motivation.
The client requests no contact from agencies or media sales.