Marketing communications volunteer roles in croydon, greater london

About TLC 

The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

Service Introduction 

The Social Media department is integral to our organisation. The social media team works together to create informative and entertaining content to build a community around the Trans Legal Clinic. We have assisted over 70 clients since October 2023.

Our Social Media department is made up of committed Social Media Content Officers, working under the Social Media Manager. 

Key tasks and responsibilities 

Design and Content Creation 

Be adept and comfortable using Canva, with an eye for design. 

Create engaging and eye-catching posts and content for Instagram, TikTok, LinkedIn. 

Write engaging captions and copy for social media content to drive engagement across social media channels.  

Confident using video editing software and a willingness to learn new editing software as and when required. 

Write and edit scripts for video posts. 

Teamwork 

Engage with assigned tasks and support other volunteers in the social media team.

Keep your fellow volunteers and manager updated on your content creation and any issues you encounter throughout the process.   

Set out to reach team performance targets.

Attend team meetings and contribute to discussions.

Be respectful to colleagues and support good communication between all stakeholders. 

Work with caseworkers to create content for specific raised issues. 

Research and Outreach 

Create resources for the organisation and those seeking information on our website in a digestible way. 

Reach out to other organisations, especially those that work with trans* people, to collaborate and share knowledge and resources.   

Conduct research into relevant topics and how they affect trans* and gender diverse people. 

Review 

Review and evaluate own performance to identify strengths and areas for development. 

Undertake development and training opportunities. 

General 

Adhere to Trans Legal Clinic’s Policies and Procedures at all times. 

Cover for other members of the team and department as necessary. 

Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development. 

Undertake any other duties compatible with the level and nature of the role and/or reasonable duties required by more senior members of staff. 

Attend and participate in external meetings and briefings as required. 

Letter from Imelda Redmond, our chair of trustees

The current Board is a welcoming, collegiate and energetic group, working hard to make a positive impact on the lives of older people in Tower Hamlets, Newham and Hackney. I joined the organisation a year ago as chair and am enjoying steering the organisation through an exciting period of transformation as we implement our new, and ambitious, five year strategy. AUKEL has sound finances and a strong reputation for its service delivery (Hospital to Home service, community services, digital inclusion and Information and Advice). From this strong base, the organisation has an ambition to amplify the voices of older people within our communities and to create a more collaborative culture which both improves the connectedness of our services and also strengthens our relationships with local voluntary, statutory, community and faith groups. We are looking for someone with the time, passion and expertise we need to work collegiately with trustee colleagues to lead the organisation through this next exciting phase.

Yours,

Imelda Redmond

AUKEL Chair of trustees

About us Age

UK East London (AUKEL) is a local independent charity, which is part of the national Age UK network. We work across Tower Hamlets, Hackney and Newham to deliver services which support older people to live healthier, happier and more fulfilled lives.

Our work

Each year we support around 20,000 older East Londoners by providing flexible practical and emotional support in homes, hospitals and in the community.

Our boroughs have the country’s highest pensioner poverty in the country, further exacerbated by the current cost of living crisis.

How we help

1. We tackle poverty

Each year our advice service supports over 2,000 older people to claim £3.2million in welfare benefits, grants and relief entitlements. During the cost-of-living crisis we distributed £42,000 worth of emergency vouchers for food, helping older people ensure there was food in the fridge.

2. We alleviate loneliness

According to a national model, Tower Hamlets has the highest rates of loneliness in London and in England. Our East End Friends initiative teams housebound older people who’d like a bit more company with a volunteer to visit them at home. 92% of older people said they felt less isolated and lonely and 100% of volunteers would recommend the scheme.

3. We improve health.

Many older people in our boroughs have very poor health. For example, at age 65, women can expect just six more years of good health, which is the lowest in London and almost the lowest in England. This reduces their quality of life and can make it harder to remain independent. As well as increasing income and addressing loneliness (both determinants of health) we offer yoga, walking, and chair-based exercise groups at our community centre in Bow. 87% of participants said they are more independent as a result.

4. We increase independence.

Many older people live alone and struggle to manage around the home. Our home from hospital service supports 3,000 older people to return to a safe and warm home. Just 6% are readmitted to hospital within 28 days compared to 15.3% in areas where there aren’t these services.

The Team

We have an established and talented Senior Management Team, a committed staff team and an extraordinary group of volunteers. Two years ago, the board recruited a new Chief Executive. She is ambitious for the charity, comes with a great track-record of charity leadership, and has worked hard with trustees to develop our new organisational strategy.

Who we are looking for

We want our trustees to understand the community we serve and are therefore specifically looking for applicants who live in and/or have strong connections with Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of the current Board in line with our organisational EDI Objectives. For this reason, we are actively seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian, and other groups previously labelled as "ethnic minorities" or ‘BAME’).

Previous experience in the voluntary sector, adult social care, NHS, or similar relevant experience to the work of AUKEL would be helpful. As would communications/marketing experience. However, this is potentially a developmental role where you will gain knowledge and experience of charity governance – so the most important thing is your commitment to our organisational aims and your local connection.

You must want to improve the lives of older people across East London and understand the impact disadvantage and discrimination has on the life chances of our local population. You will be curious, collaborative and ambitious and able to commit to an average of one-to two days a quarter (most meetings are in the evenings).

If you're new to being a trustee, we can offer additional training and pair you with a fellow trustee as a ‘buddy’ to help guide you. They’ll be there to walk you through trustee materials, answer any questions, and provide support along the way.

Full role description can be found in appendix 1

What I get out of being on the AUKEL Board

'I continue to be impressed with the extent of the help AUKEL provides in our communities. The need for the service is increasing as the cost-of-living crisis deepens. I see the Trustee role as an enabling role. I enjoy rolling up my sleeves alongside my fellow trustees to tackle some challenging issues with our combined skill sets. I particularly enjoy working on the new People sub-committee and I can sense a renewed enthusiasm for finding ways to optimise the Trustee contribution.' (Teresa, a current trustee)

New Trustees will complete an induction to the organisation and the Board. This will include site visits and meetings with the CEO, Senior Management Team, Chair and Board members. During your induction you’ll have the opportunity to really understand our services and get to know our team. You’ll be able to ask any questions you want and visit any service you wish!

Time commitment

The full Board meets quarterly on Wednesdays from 6.00 – 8.00pm in our Hackney centre.

We hope that all our trustees additionally sit on a sub-committee which reflects their interests and/or expertise. All the Committees meet quarterly the Finance Committee meets on Thursdays from 6.00 – 8.00pm usually face to face in Bethnal Green, the People Committee 5 meets quarterly on Mondays from 6.00-7.30pm online, and the Service Development Committee usually meets from 6.00-7.30pm on Thursdays online.

Travel expenses can be reimbursed.

Board members may be asked to commit additional time to support staff recruitment, review tenders and share expertise.

The agenda and papers for each meeting are usually emailed to Trustees a week in advance.

How to apply

If you are interested in being considered for this role please submit your CV/LinkedIn profile with a covering letter explaining why you wish to join the charity and the skills/experience you will bring to the Board.Please visit our website for the recruitment email address.

Potential candidates are welcome to have an informal conversation about the role. Please visit our website for the recruitment email address.

Closing date is the 30th of June.

Appendix 1

Trustee role description

The Board is responsible for the smooth-running of the organisation and supporting the Chief Executive. You will be supporting our 70+ members of staff and part of our 80+ strong volunteer team. You will also have the opportunity to learn about how to tackle the challenges that our beneficiaries face, and how to deliver appropriate co-produced services that enrich older people’s lives and enhance the whole community of East London.

Main tasks

• Contribute to Board meetings, helping to give firm strategic direction to the organisation, setting policy and targets and evaluating performance.
• Make decisions for the benefit of Age UK East London, exercising independent judgement and declaring any interests, exercising reasonable skill, care and diligence in carrying out activities.
• Be familiar with the rules that govern Age UK East London (Articles of Association) and make sure we follow those, Charity Law, Company Law and all other relevant legislation and regulations.
• Ensure the organisation’s financial stability, overseeing the setting of the budget and monitoring variance against the budget (the Board also has a Finance Sub-Committee to help oversee this).
• Ensure that we use our resources in line with our Articles and the requirements of funders, and that our accounts are a ‘fair and true’ representation of our finances.
• Safeguard the values of Age UK East London a maintain positive reputation for the organisation and its work.

Person specification

We’re looking for someone who:

• Cares about older people and wants to make a positive difference in their lives.
• Is open-minded, fair, and respectful, and values the opinions and experiences of others.
• Understands equity, diversity, and inclusion and its impact on older people and organizational practices
• Is committed to the charity’s mission, values, and social impact.
• Is reliable, committed and can dedicate some time to attending meetings and getting involved in the charity’s work.
• Is willing to learn about the charity’s work, the role of a trustee, and the challenges older people face.
• Can work well with others as part of a team, sharing ideas and supporting the charity’s goals.

It would be helpful (but not essential) if you:

• Have personal or professional experience with older people, or an understanding of the issues they face.
• Have lived experience or a connection to the charity’s mission.

We are a successful and professionally run charitable preschool at the heart of Walthamstow with a strong ethos and excellent reputation. We’re here to make sure everyone has access to high quality and affordable early years education and childcare.

The treasurer's role is to oversee the financial health of the organisation and ensure that it's managed in a way that protects its financial integrity. This is one of several trustee positions that we are currently advertising for.

What we are looking for:
• A finance professional. A knowledge of charity finance is an advantage.
• A strategic thinker with the ability to balance risk and opportunity.
• A clear communicator with the ability to bring financial information alive to non-finance specialists.
• An individual willing to play an active role in areas such as forecasting and setting budget

Duties include:

• Working with the Manager and bookkeeper on the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
• Ensuring, at a board level, that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
• Monitoring and advising on the financial viability of the charity.
• Overseeing financial controls and adherence to systems, regularly liaising with the Manager and bookkeeper
• Being knowledgeable of the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process
• Ensuring investments and assets are maximised.
• Working with the Manager and chair to oversee the development and implementation of systems for appraising, mitigating and reporting financial risk.
• Supporting the Manager/ Independent Examiner to ensure that the accounts are prepared and disclosed in the form required by relevant statutory bodies e.g. the Charity Commission
• Keeping the board informed about its financial duties and responsibilities and liaising with the Manager and chair to develop the financial understanding of the Board of Trustees.

Trustees - We are also looking for trustees to join as board members

To apply

Please send the completed application form outlining why you’re interested in our organisation and what you would bring to the Board along with a CV to our Manager, Lilijana Markaj

Deadline: Tuesday 29th April 2025

Ofsted Registration: 153685

Registered Charity No: 1123684

Company Number: 6420566

The Landmark Arts Centre is seeking a new Chair of Trustees to continue their journey. The independent charity responsible for operating one of the largest multidisciplinary arts venues in south-west London.

Who they are

The Landmark is an independent Arts Charity responsible for operating one of the largest multidisciplinary arts venues in south-west London. For 30 years, they have been a vital cultural and creative hub for all. Housed in a stunning Grade II* listed building in Teddington, they welcome over 50,000 people annually to a rich programme of performances, classes, workshops, art fairs, exhibitions, and entertainment.

The role

They are seeking a Chairperson able to:

Be an enthusiastic advocate and ambassador of the Landmark Arts Centre and the arts in general.

Shape the future next steps to build on what they have already achieved and ensure they are able to deliver on the potential that their magnificent space offers to audiences and artists.

Work with the community and its leaders, the trustees, and the staff team in promoting well-considered strategic decision-making, effective oversight, and a culture of inclusion.

Join City Harvest and play an integral part in London's safe, sustainable solution to surplus food redistribution. City Harvest rescues food, people, and the planet.

Location: West London

Time commitment: 6 board meetings & 6 committee meetings / year

Closing date: 9 a.m. Thursday 5th June

We ensure no good food is wasted and that surplus reaches those who need it most, diverted from landfill, we also help companies achieve Sustainable Development Goals. We provide free food to organisations supporting the homeless, food banks, children and family groups providing food parcels, community and faith groups feeding those in need, women’s refuges, the elderly and mental health groups.

Who we are

City Harvest is London’s original surplus food redistribution charity, delivering free nutritious food to 350+ organisations. Due to the rising cost of living,  1 in 4 people face food poverty in London, with the use of foodbanks a ‘new normal’ for far too many.

City Harvest is a sustainable solution to food businesses and society, tackling food waste and food poverty. Rescuing Food, People and Planet. Every day, our fleet of vans rescues surplus food from retailers, manufacturers, markets and events, resulting in the reduction of food waste and greenhouse gas emissions. We currently deliver food for 15 million meals a year, that’s food for 41,000+ meals a day!

Ten years old, our roots are deep and far-reaching across London. First responders to Grenfell, emergency workers in the pandemic, City Harvest continues its mission to rescue to feed people in need across all London Boroughs.

We are the charity for charities supporting the homeless, food banks, children and family groups providing food parcels, community and faith groups feeding those in need, women’s refuges, the elderly and mental health groups. If people need food, we will do everything we can to help.

About the role

We are looking for an experienced and qualified CFO or Finance Director to join City Harvest as our new Finance, Audit & Risk Trustee. This is a critical board role at the heart of our organisation, ensuring that City Harvest has a sustainable financial outlook, solid operational governance and sound controls around risk. As a key member of the Board, you will work closely with the Chair, CEO and Head of Finance. Acting as a mentor to the Head of Finance, you will help ensure that Finance develops as a business partner to the various City Harvest teams and that KPIs are focused on the achievement of their strategic objectives.

You will bring strong financial and management accounting insight, ensuring sound financial planning and performance, operational excellence, and compliance with governance frameworks and regulations. You will also ensure an annual risk review is undertaken and will act as the Trustees’ liaison point with the Charity’s auditors and advise on any areas requiring improvement in the audit process.

This is an opportunity to apply your senior financial leadership experience to an organisation tackling some of today’s most pressing challenges.

Who we are looking for

An experienced and qualified CFO or Finance Director with a strong history in oversight of:

• Financial accounting
• Management accounting
• Systems & controls
• Audit
• Risk management

There are no sector specific requirements – though experience in an operational business (particularly logistics/supply chain) and/or experience in the charity or third sector would be desirable.

Personal skills and qualities

• Enthusiasm for the City Harvest mission “to reduce food poverty and protect the planet by diverting nutritious food from waste to those in need.”
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• An understanding and respect for the boundaries of the Non-Executive and Executive roles.
• Effective communication skills and willingness to participate actively in discussions.
• A strong personal commitment to people
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership

Meetings

• The Board holds in-person meetings – normally six per year, held in person in Central London (17:00 – 19:30)
• Chairing the Finance & Risk Committee (normally six per year)
• Liaising with the Head of Finance, Chair and CEO as appropriate to fulfil responsibilities.
• We are committed to covering travel expenses for our trustees

Whilst this is a voluntary role, it offers the opportunity to make a real difference in food waste, food poverty, greenhouse gases and the company’s ESG outcomes.

If you share in our vision and have the financial and mentoring skills to help make it happen, we would love to hear from you.

Please click 'Apply’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Thursday 5th June.