Fundraising Manager – Individual Giving
Deptford, London (home based currently)

If you have a background in individual giving income generation and management, this is an exciting opportunity to join an ambitious charity that helps to feed the nation’s most vulnerable people.

About Us

We are FareShare, the UK’s largest charity fighting hunger and food waste. We are a charitable distribution network that takes excess, in-date and good to eat food and redistributes it to other charities that turn it into meals.

The COVID-19 pandemic has created an even greater need for our work. During this time, we’ve trebled the amount of food distributed to support vulnerable people. 

Until recently, the majority of our fundraising focus and successes have been on corporate partnerships and income from trusts and foundations. We have some fantastic and loyal individual donors, as well as thousands of new supporters thanks to phenomenal response to our COVID-19 emergency appeal.

It is imperative that we continue to expand our income streams to convert this new level of support into funds that can help those most in need. As such, we are looking for a Fundraising Manager to join us, focusing on our individual giving income stream. 

The Benefits 

- Salary of up to £40,000 per annum 
- Pension
- Travelcard loans (if required) 
- Cycle to work scheme 
- Employee assistance programme

This is an incredible opportunity to take on a new role in our organisation, drive innovation in our supporter experience and use insight to shape, test and refine our individual giving strategy. 

COVID-19 has made day-to-day life even harder for vulnerable people, but we are passionate about our cause and overcoming the challenges that lie ahead.

We are doers. We are a community. We change lives. If you think you could thrive as part of our forward-thinking team, we’d love to hear from you.

The Role

As the Fundraising Manager, you will lead and develop our individual giving programmes, inspiring and motivating donors to engage with the organisation more often and more deeply.

You will develop existing and new propositions, products, audiences, channels and technology and deliver creative supporter journeys that build long-term loyalty and value.

Additionally, you will:

- Manage, plan and deliver multi-channel and data-driven engagement with individuals
- Oversee the planning and delivery of a new programme of multi-channel activities which support regular and one-off cash donations
- Create an inspiring donor experience that builds long-term engagement 
- Work with the Fundraising Marketing Officer to deliver a great supporter experience 
- Provide insight and evaluation on our donor audience, campaign performance and opportunities
- Work with the Head of Fundraising, Corporate Partnerships Manager and Senior Trusts & Grants Manager to manage major donor relationships and processes

About You 

To join us as a Fundraising Manager, you’ll need:

- Experience of individual giving income generation and management 
- Previous experience of creating activity programmes and business plans to recruit, engage, inspire and retain donors
- Experience of creating and delivering multi-channel campaigns and using digital channels to acquire new donors 
- A track record of providing excellent customer and/or donor care 
- Experience of using Salesforce or a similar database and audience segmentation and using data analytics 
- Solid knowledge of the regulatory environment for fundraising from individuals, including data protection, Gift Aid and fundraising codes of practice and regulation
- Good analytical, forecasting and numeracy skills 
- Proficiency in emailing systems such as ActiveCampaign or Mailchimp

Experience of any of the following would be beneficial: line management, major donor relationship management, or working with a fundraising board.

Other organisations may call this role Individual Giving Manager, Fundraising Programme Manager, Donor Manager, Supporter Experience Manager, Senior Fundraising Officer, or Senior Fundraising Executive.

The closing date for applications is 9am on the 20th July 2020. Interviews will take place during the week commencing the 27th July 2020.

Webrecruit and FareShare UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a new challenge as a Fundraising Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Reporting to the UK Communications and Fundraising Manager within the Executive Department, you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan. You will perform a variety of administrative tasks to support the smooth functioning of the fundraising team; contribute to the retention and growth of our supporter base by producing content for our fundraising communications; support the management of our social media channels; and engage with current and potential supporters online. During this 6-month internship, you will be given close support and guidance to undertake the tasks detailed below.

Key Responsibilities:

Communications

• Work closely with the UK Communications and Fundraising Manager to assist in all supporter liaison and fundraising communications activities.
• Identify opportunities for positive exposure of Afghanaid, and opportunities to inspire new support.
• Liaise with project staff in Afghanistan to gather case studies and photos to develop into communications content.

Social Media:

• Create, edit and schedule engaging content across all social media platforms including Facebook, Twitter, Instagram and YouTube (images, videos, animations/gifs and infographics).
• Use social media platforms to promote our website content and drive traffic to our website.
• Help oversee, collect and analyse social media metrics to assess the effectiveness and reach of our online presence, and make recommendations for improvement.
• Monitor online content posted by others on our social media platforms and respond in an appropriate and timely manner.
• Identify opportunities to engage new audiences, potentially with targeted content.
• Identify and cultivate relationships with new social media accounts.
• Identify trends and cultural moments on social media which are relevant to Afghanaid and identify ways to get involved.
• Help develop, maintain and execute a social media content calendar across platforms to grow community engagement, awareness, and adoption.
• Contribute to the development and implementation of a social media strategy.

Website:

• Help keep the website up to date by drafting copy and proofreading content to ensure it is grammatically correct and sensitive to the cultural and security considerations within Afghanistan.

Email:

• Support in the creation of monthly email newsletters to be sent to our subscribers.

Administration

• Process post and answer the office telephone.
• Process all donations received, whether by mail, online or by other means and ensure donors are thanked in a timely manner.
• Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed.
• Ensure lapsed regular givers are contacted in a timely manner.
• Support the Finance Officer to reconcile monthly income by accurately coding donation reports.
• Maintain up-to-date records in the fundraising database. Ensure data is collected and entered accurately in the database to enable effective communications and strategic marketing decisions.

External Fundraising Appeals

• Support the UK Communications and Fundraising Manager to pursue and execute external fundraising appeal opportunities, including UK Aid Match, The Big Give, and various national newspaper Christmas appeals. This will entail producing creative communications and logistical support.

For the right candidate, this internship has the opportunity to develop into a more permanent position.

Full job description and person specification attached.

£22,847 – £26,350 (to be pro-rated) - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual 

Part-time (17.5 hrs p/w) - 6 month fixed term contract 

Camberwell or Holloway Road, London

Ref: EEO-201

Are you a well-organised yet flexible individual with a proven ability to lead on employer engagement for Peer Circles and support the development of skills required by frontline staff in order to engage with employers? 

If so, St Giles Trust is looking for an Employer Engagement Officer to join our Peer Circles Project team that has been awarded a six month top up grant to in response to COVID-19.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Funded through the Big Lottery Fund and European Social Fund Building Better Opportunities Programme, Peer Circles offers support to people facing issues such as homelessness, mental health problems, addiction and chronic social exclusion. Since January 2017 it has helped over 450 disadvantaged people across London. 

About this vital role

With the rapid rise in unemployment, the competition for jobs will adversely affect our clients who already face many barriers to employment. Accordingly, we need to urgently establish new connections with employers across the sectors and  industries which have opportunities, and support our clients intensively  to ensure they have the best chance at gaining and sustaining employment. Join us, and  you could soon be part of a dedicated team that’s delivering across central and South London on behalf of St Giles Trust and is mindful of, and promotes the organisation’s Vision, Mission, Values and strategic aims. 

Your challenge? To carry out  employer engagement and labour market research and develop an employer engagement strategy for the Peer Circles project. The successful candidate will need to hit the ground running who is not afraid to research and in addition someone that has aWe will rely on you to act as the first point of contact for employers and negotiate opportunities for clients to progress into employment or improve their employment prospects. And, when it comes to providing day-to-day support for the project, as well as some of our wider Skills and Employment projects or promoting the service we provide, again we’ll count on you. In short, you’ll provide a strong employer facing element at the heart of our Skills and Employment Projects.   

What we are looking for:

• A good understanding of the employment market and the needs of employers 

• A passionate individual who is able to hit the ground running, capable of handling the amount of research involved and someone that has a wide knowledge of sectors would be an advantage

• A proven ability to apply a creative approach to planning programmes and activities that support the development of those already in employment to improve their circumstances and employment prospects

• Good communication and problem-solving skills

• Knowledge of, and commitment to, safeguarding practices and policies and the ability to promote safeguarding of vulnerable clients and colleagues 

• The ability to collaborate effectively with other staff, volunteers, managers and partners, including setting and delivering goals and resolving conflicts of interest professionally 

• Strong IT skills and ability to use IT systems on a day-to-day basis to record all aspects of the project including actions, outcomes, referrals

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

If you have any queries or require further information, please visit our website.

Closing date: 9th July 2020. Interviews: 13th / 14th July 2020 (due to the current situation, interviews will be held via video)

We are currently seeking an exceptional individual to lead our established and dynamic External Relations division on a temporary basis for six months.

The role is essential in maintaining and influencing the organisation’s engagement with our members and UK governments and parliaments.

Working with colleagues across policy, campaigns, membership, fundraising, marketing and communications you will have a strong focus on communications, particularly influencing and delivering our strategic plan. With first-class interpersonal and communication skills, you will be particularly successful at bringing people on board and driving through continuous improvement and development.

You will have significant experience of successfully leading a strong team, thinking strategically and delivering successful and impactful campaigns and projects.

You will be driven by data and getting results.

Your application will be assessed against the person specification attached to the job description, which lists all the essential requirements of the post. You should address each point of the person specification separately, giving details and examples of how your knowledge, experience, skills, abilities and achievements meet each of the specified areas.

The closing date is 27th July 2020. The interviewing date will be 4th and 11th August 2020.

Please email your CV and personal statement to our recruitment email address. Please mention the title of the role you are applying for in the Subject of your email. 

The Fostering Network encourages applications from candidates with personal experience in foster care.

We also encourage applications from all backgrounds especially those with a BAME background which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

We are seeking a Carers Service Manager to cover maternity leave for up to one year.  This exciting opportunity will provide the right candidate with a chance to develop their leadership and management skills in a well-established carers charity in Central London.  The successful candidate will have previous experience of managing teams in a social care setting and will have extensive knowledge of the Social Care Act 2014 and experience in carrying out carer's assessments.

Salary: £31,000

Hours: 37.5 hours per week

Job Type: 12 months maternity contract

Location: Homeworking and City of Westminster and Royal Borough of Kensington and Chelsea, London

Application deadline: 21st July 2020

Interviews: w/b 3rd August 2020

Duties will include

• Ensure the smooth running of the Carers Hub and any other services in allocated boroughs, including planning, assigning and overseeing work to ensure contract targets are met
• Line manage front-line staff of 4 Caseworkers (3 in Westminster, 1 in Royal Borough of Kensington and Chelsea)
• Coordinate a regular programme of training for carers.
• Work with the Communications and Marketing Officer to devise excellent and relevant content for carers' events 
• Lead on actively developing strong relationships with local organisations and external stakeholders
• Lead on relationships with sub-contracted and partner organisations 
• Lead on delivering training about carers to professionals as required, including giving presentations, in partnership with carers.
• Ensure that carers’ rights, needs and views are included in all relevant local strategies and initiatives.
• Facilitate the coproduction of activities with carers through a variety of methods.
• Manage a demanding level of administrative work to a high standard
• Undertake a limited amount of direct work with carers – carry out detailed carers assessment and support plans that address carers’ needs in line with the Care Act 2014.
• Carry out casework with carers, including liaising with other agencies such as Local Authorities, NHS bodies and other voluntary organisations.

Person Specification 

Please write a covering letter detailing how you meet the criteria below – give examples of your work.  Candidates who do not provide a covering letter covering these points may not be shortlisted.

1. At least three years’ experience or working in the voluntary or charity sector.
2. Experience of public-facing service or project management in a similar field of work.
3. At least two years’ experience of line-managing teams of frontline staff.
4. Experience of building external partnership relationships through outreach, networking and influencing.
5. Substantial experience of working with a diverse range of clients with differing levels of needs.
6. Substantial experience of managing own caseload including maintaining detailed case notes.
7. Ability to balance a range of tasks with competing demands.
8. Ability to build, coach and manage effective teams.
9. Excellent IT skills, including use of Microsoft programmes and working with databases to run reports.
10. Ability to manage a high level of written and administrative work, including report-writing for a range of audiences.
11. Presentation skills.       
12. Knowledge of issues affecting unpaid carers.
13. Knowledge of relevant legislation, including the Care Act 2014, GDPR and Safeguarding.
14. Flexible, positive approach to work in a small team.
15. Passionate about providing high quality services to carers.
16. Proactive working style, attention to detail.
17. Commitment to equality and diversity.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

You're one click away ... Apply Now!

The Position

A key senior management position within an exciting and rapidly developing professional organisation.  The role has responsibility for leading the delivery of the growing marketing and communications functions, critical to much of the Institute’s outputs.

In particular:

• Along with other members of the senior management team, works with the Board of Trustees to determine the overall strategic direction for the Institute and contributes towards creating and delivering the business plan.
• Actively seeks new growth opportunities which will support the Institute’s charitable object and further its mission.
• Develops and leads new projects or workstreams which will deliver enhanced services or new income streams
• Acts as a lead for business development relationships and activities
• Leads and coordinates our marketing and communications functions including media, social media and communications channels

• Works with the Marketing & Business Development Manager to maximise the Institute’s brand recognition and reputation
• Helps to promote the Institute on a national and international level, acting as a key representative of the Institute for external engagement

Working within a small team, this role has direct line responsibility for three individuals: Marketing & Business Development Manager, Communications Coordinator and Digital Marketing Officer.

Delivery of the outcomes of this role are therefore partly through direct personal delivery, partly through the line management of these three individuals and partly coordinating and working with the Institute’s valuable volunteer members.

A full Job description for this role is attached.

The person

We are looking for a highly energetic and experienced business development professional with a strategic, conceptual and creative mindset to provide day-to-day leadership and direction within a dynamic and growing professional Institute.

The individual will have attained a BSc or equivalent level and have demonstrable experience in marketing or business development. Ideally, they will have previously worked for a professional membership body and are likely to have experience in the food sector. They will also be experienced in managing communications and social media functions.

The successful candidate will be a confident communicator, both written and in person, and therefore able to engage and work with people at all levels.

They will inevitably be familiar with standard Office software packages and possibly Sage but potentially also a high level understanding of CRM and CMS systems.

The Institute

Institute of Food Science & Technology (IFST) is the leading professional body for those involved in all aspects of food science and technology.

As a charity and independent professional body, IFST is in a prime position to provide impartial, science-based information. In addition to publishing peer-reviewed papers, guides, periodicals and reports, we hold events, lectures and conferences throughout the year.

We also aim to be a source of professionalism in our field that reflects the dynamic and innovative nature of food science and technology. We provide independent certification of knowledge and skills. Our professional registers and accreditation schemes are widely recognised and valued throughout the sector as the benchmark for skills and expertise for food professionals.

Location: London-based Hub in Islington with potential for remote working

Contract: Permanent

Salary: £70,000

Cruelty Free International is the leading charity working to end animal testing for cosmetics globally and is seeking a Director of Audience Development and Fundraising to implement strategies to grow income and deliver key messages across the range of their audiences to deliver a step change for laboratory animals worldwide.

Cruelty Free International’s brand and ‘leaping bunny’ symbol have a high level of recognition globally and the charity is one of the world’s longest standing and most respected animal protection organisations.

This new role will be responsible for the charity’s marketing, communications, audience development and fundraising functions. The post-holder will work closely with the Chief Executive and other departmental leaders to develop and drive innovative and ambitious strategies to engage and increase the organisation’s audiences and at the same time build and maintain a sustainable income base. They will also be a leading advocate for the charity’s cause and a strong communicator that can represent Cruelty Free International at all levels.

The charity is looking for an inspirational leader who is a strategic thinker, but with a hands-on, ‘can-do’ approach. They must have experience of working in a similar role leading a small audience development team and of developing income generation strategies both in the UK and internationally. A strong track record in the field of philanthropy and corporate partnerships is also required. They will also have led and devised successful marketing and communication strategies for business and audience development and will have excellent interpersonal and analytical skills.

Finally, the successful candidate must share a commitment to animal protection and to the values and aims of Charity Free International, to work with them to help create the tipping point for change for laboratory animals.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.

Our mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is truly global - we work with schools and universities in countries all over the world from the US to New Zealand and Italy to Hong Kong. We want to make it so that young people can compare every opportunity, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with a third of UK secondary schools and hundreds of international schools. We are growing rapidly both in terms of the number of our customers and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Diversity Champion, Samar (contact details on our website).

Your role

As International New Business Lead, you will play a pivotal role in driving Unifrog’s growth in countries all around the world. You will be given support from a dedicated team but will also have the autonomy to lead your own campaigns and projects.

Described below are some of your main responsibilities:

• Design tailored campaigns involving emails, phone calls, webinars and social media to target an area in a smart, engaging way.
• Speak to interested schools to explain the work we do at Unifrog in a compelling manner with the aim of securing an in-depth demonstration of the platform.
• Attend conferences (often overseas) to promote Unifrog and network with relevant stakeholders in the international education sector.
• Be the first port of call for enquiries from international schools.
• Work with our team of International Area Managers to understand the regional challenges they face and how you can support them.
• Research and identify international schools that we don’t work with but would benefit from using Unifrog.
• Support with other projects such as organising conferences, analysing our competitors and reviewing our marketing collateral.

Training and development

• Professional development is at the core of our performance review process.
• Everyone in the company defines their own 6 month objectives; their line manager and the rest of the organisation support them to reach these objectives.
• Everyone in the company has access to an annual training budget. Each person decides how to spend their budget, supported by their line manager.
• Anyone in the team can volunteer to become a 'Champion' in a specific area - they get an additional training budget, and the chance to lead training sessions for the whole team.
• When senior/managerial positions become available we typically look to promote from within.

Key benefits

• Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• Unlimited commission.
• Subject to your own and the company’s performance, in addition to your salary you will be entitled to an annual bonus.
• People-focused, speaking frequently with staff at schools around the world.
• Join one of the most talked about education technology startups and help transform careers and destinations in schools.

Essential skills and experiences

• Excited by our mission
• Highly motivated to reach and exceed personal and team targets
• Very personable and resilient
• Well organized and efficient
• Strong communication skills
• Tenacious
• Ready and able to learn
• Experience within the field of sales development an advantage but not crucial
• Interest in the education sector and careers

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

Details

• Based in our London office in Hoxton, E2 8HD
• Base salary of £24,000 plus unlimited commission (OTE £31,000), plus bonus.
• 28 days paid holiday per year; the vast majority of these need to be taken during school holidays (plus bank holidays).
• Normal working hours are 8:30am to 5:30pm, Monday to Friday – some days you may need to start earlier but you can finish earlier as a result. Unifrog have a shorter working day on Fridays, 8:30am – 4:00pm.
• Start date: August 2020

If you would like to discuss the role in more detail in advance of applying then please call our number on our website and ask for Stephen.

Application and interview details

• Deadline: Friday 10th July 2020.
• To apply, please visit our website to upload your CV and answer the questions below:
   

1. Why do you want to work for Unifrog? (200 words)
    
2. With reference to the job description, what makes you an excellent candidate for this role? (500 words)
    

• We will hold telephone interviews throughout the application window so we encourage you to apply early.
• Candidates who are successful in the telephone interview will be invited to an in-person interview.
• Final interviews to be held on Friday 17th July at our London office, Hoxton, E2 8HD, although this may be moved to a video conference.

We can only consider candidates who already have the right to work in the EU.

Insight Analyst

A brand new role has recently arisen for an Insight Analyst to join a well-known charity based in their head office in Shoreditch, London. As the Insight Analyst you will play a important role in the reporting and analysis for teams to help develop and inform the design of services, customer journeys and income. This is an exciting time to join the charity as they’ve got a well-established Data team and are now using advanced data science techniques meaning you will learn new skills in Python, R and various statistical modelling techniques.

This is the perfect role for you if you're an Insight Analyst who currently has SQL skills and ideally some knowledge in customer analysis who wants to move to a role where you can learn everything data science related. This charity will provide you with excellent internal and external training opportunities to allow you to become an expert in statistical techniques and move into more of a Data Science role.

Working for this excellent charity you will get to utilise their flexible working hours and the opportunity to work from home 1-2 days a week.

Skills required for the Insight Analyst are:

• Excellent knowledge in SQL.
• Experience of working with large volumes of data.
• Ability to pick up new skills quickly and keen interest to learn.
• Any knowledge in Python or R is desirable but you will be given full training.

Insight Analyst / SQL / Python / R / Statistical Modelling / Excel / Data Analyst 

Salary: £35,000 - £39,000 + Excellent Benefits (Working from home, flexible working hours etc.)

Location: Shoreditch, London

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

The position of Communications Manager at Prospect Burma is an interesting and diverse role, of vital importance to ensuring the success of our small charity. This is an important time for Prospect Burma as we implement a new three-year strategy focussing on growth of our programmes, supported by income growth and enhancement of organisational systems.

The post-holder will take responsibility, under the Executive Director, for Prospect Burma’s entire communications offering, working with Fundraising and Programmes departments in the UK and Myanmar to deliver on our business plan. The successful candidate will have strong experience of providing high quality and effective material for both online and offline content, experience in social media and digital communication, and in developing organisational language and voice. In the coming years we are seeking to raise Prospect Burma’s profile to new audiences in the UK and Myanmar, and this role will be vital to ensuring success.

We are a small team of just five people in the UK office, and the successful candidate will enjoy the challenge of a varied workload and will be skilled in developing and implementing creative solutions.

Please download the full job description and application form for more details. Please note, all applications that do not include a completed application form will be rejected.

Key Relationships 

The Communications Manager will report to the Executive Director, and will work closely with the Programmes Funding Manager (London), Supporter Relations Officer (London) and the charity’s Myanmar-based team. The Communications Manager will be supported by an advisory sub-committee of Trustees. 

Principal responsibilities 

A. Language and Branding 

• Maintain and develop the charity’s brand, brand guidelines and standards of use

• Work with the management team to develop organisational language, in particular around new projects and organisational strategies 

• Be the gatekeeper of the brand, ensuring consistency throughout the organisation 

B. Audience Engagement 

• Undertake the production of written publications both internal and external including the Annual Report, newsletters and other publicity materials

• Maintain and develop the charity’s website and microsites to provide accurate and compelling information to a variety of audiences in the UK and Myanmar, and supporting the needs of the rest of the charity. Use Google Analytics to track the effectiveness of website content.

• Create engaging marketing campaigns for the charity’s programmes and events 

• Manage a range of digital campaign and fundraising platforms, including Google AdWords and JustGiving 

• Oversee the use of social media channels 

• Maintain effective internal communications between departments and between the staff and board of trustees 

• Oversee the creation and development of a series of short videos 

• Support the planning, organisation and implementation of supporter events 

C. Strategy, planning and innovation 

• Use current and innovative trends to maximise and grow reach and engagement on social media

• Develop and implement a communications strategy that supports the charity’s 3-year aims 

• Develop a public relations strategy that will raise the charity’s profile with a variety of stakeholders in Myanmar and the UK 

• Identify key communication requirements in Myanmar; recruit, train and manage a Myanmar-based Communications Officer to fulfil those requirements. 

D. Other responsibilities 

• Manage all aspects of communications in Myanmar

• Recruit and manage communications volunteers in the UK 

• Support alumni communications within the ARCH structure

• Maintain and update the communications operations manual on a regular basis and run communications training sessions for staff 

• Assist with correspondence and responding to enquiries where necessary. 

• Other such duties as shall reasonably be required as part of a small, collaborative staff team. 

• Some travel to Myanmar, when the Covid-19 pandemic is under control, may be required 

Person Specification 

Essential 

• Excellent written and oral communication skills, exceptional attention to detail and competency in writing, oral presentation, and copy for print / online production 

• Proficient in the use of design-based IT packages such as InDesign

• Flexible, with a proven ability to plan, prioritise and organise events and tasks 

• Ability to take initiative, analyse and assess problems, and suggest creative or innovative solutions; ability to identify areas for improvement in own areas of responsibility

• Proficiency in IT skills, using Microsoft Office software suite, web based software, Mailchimp and social media channels 

• Competent in the management of websites using Wordpress, or similar CMS

• History of working for a small organisation and/or having the sole communications responsibility with an organisation 

• Experience of PR and policy 

• Confidence and ability to speak up when needed, with diplomacy and respect 

• Proactive and highly organised, with good time management and planning skills, and attention to detail. 

• Ability to manage a diverse range of projects, meet deadlines and work under pressure. 

• Excellent team-working skills and the willingness to work flexibly within a small team. 

Desirable 

• Knowledge of, and an interest in, Myanmar. 

• An understanding of individual donor fundraising and stewardship 

• Event management skills 

• Experience in writing press releases and securing media coverage for campaigns 

• Experience of recruiting and managing staff and volunteers. 

• Creating and editing video content

Prospectus is pleased to be partnering the Children's Society to recruit their new Supporter Giving & Engagement Officer. Working tirelessly to support vulnerable children affected in England and Wales, this organisation fights for change with a mission to build a country where children are free from facing disadvantage. This is a permanent full time role paying £29,209 per annum to be based in their new office near Old Street making it an exciting time to join the team.

This key role works closely with the Supporter Giving and Engagement Manager contributing to the delivery of innovative and exciting multi-channel campaigns which deliver across all stages of the supporter life cycle. Highly personalised, the aim is to garner supporter through channels such as direct mail, email, social media, mobile and SMS encouraging supporters to engage in a wide range of activities such as fundraising, volunteering and campaigning.

A diverse and pivotal role, the post holder will be responsible for the end-to-end delivery of direct marketing campaigns, the evaluation of results and with helping to develop and prioritise testing. Working with teams across the organisation and with a range of external agencies will be key to developing communication strategies to generate voluntary income and supporter action.

To be successful in this role, you will possess excellent project management capabilities, will be a strong communicator with superb oral and written skills along with a good grasp of numeracy and data analysis. Experience of delivering income generation communications in a business or charity is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to formally apply. We are looking forward to speaking with you soon.

Supporter Giving & Engagement Officer

Permanent contract

35 hours per week

£29,209 per annum / pro rata (plus allowances)

Benefits

Holidays:

28 days, rising to 30 days after 5 years, 32 after 10, 34 after 15 and 36 days after 20 years' service.

Pension:

Stakeholder pension scheme starting at 4% with company-matched employee contributions to a maximum of 8%.

Training and development:

Access to a wide range of learning and development opportunities is available including courses, conferences and coaching/mentoring.

Death in service benefit:

Four times annual salary offered for all employees regardless of pension membership.

Discounted health scheme:

Simplyhealth cash plan covering e.g. dental, optical and chiropody etc at a 20% discounted rate.

Season ticket loan:

Interest free loan for an annual or quarterly season ticket for public transport to and from work.

Bicycle loan scheme:

Loans up to £1000 for bicycle purchase.

You Star:

Voluntary employee discount scheme offering a range of savings across groceries, fuel, clothing and holidays.

Family friendly policies:

Including Flexible Working, enhanced Maternity, Paternity and Adoption Leave.

Free 24hr confidential counselling service

Location

Whitecross Studios. 50 Banner Street, London EC1Y 8ST

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Supporter Giving & Engagement department and works to raise vital funds to provide our services for children and young people. Your role will contribute to the delivery of multi-channel campaigns that are highly personalised and engage supporters in a wide range of activities including fundraising, volunteering, campaigning and spiritual engagement, to increase their life time value (LTV) a supportive supporter experience.

We are currently looking for an experienced fundraiser in direct and digital marketing to join our dynamic, ambitious team.

A key part of this role will be your proven ability to:

-Manage a programme of end to end campaign supporter facing communications, using insights, to budget and time.

-Be a strong communicator with; excellent written and oral skills, attention to detail, write, evaluate and proof-read audience and channel-specific copy, including copy writing to meet a brief.

-Display good numeracy and data analysis skills. Understanding of end-to-end data processes including segmentation, interpret data to spot trends & adjust fundraising activity to build learnings.

-Bring together internal and external stakeholders to deliver projects to meet objectives in a positive and cohesive way and to agreed SLA's.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is 11:59 on 10th of July.

Interviews will be held on 17th & 20th July.

Summary

We are looking for a talented Content Producer to play a vital role in our mission to support more people with and at risk of diabetes to live better and more confidently.

Your focus will be to produce audience-first content across multiple touchpoints to support people affected by diabetes to be physically active. As a key member of the Live Well, Move More cross-charity project group, you will use audience insights to plan, produce and evaluate high-quality content for our digital platforms, in print, and across our social media channels. You won't just be writing excellent copy - you'll be involved in video, photography, graphic and audio content too. This content will form the basis of social, email and paid ad content, signposting those audiences to more detailed website content and a print toolkit. An expert in content marketing, you'll know how to increase the reach and engagement of your content, and how to build excellent customer journeys to drive conversions.

This role will harness the power of great storytelling with great content design, helping the user to understand the role physical activity plays in a healthy lifestyle. You will ensure that all content created is reflective of our brand essence, and always embodies our tone of voice characteristics: authentic, inspiring, frank, confident and human.

You will expertly leverage the use of Search Engine Optimisation, Google Analytics and other analytic tools to make informed and timely decisions. And you will have experience with content management systems and offer support on best practice to devolved web editors across the organisation.

Interview Date: 20 July 2020

We would consider flexibility on where this role could be based

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

• Work as part of a Live Well, Move More cross-charity project team, proactively keeping the group updated with clear and collaborative communication.
• Use personas and marketing segmentation to identify target audiences and user needs across various content formats, helping stakeholders understand the process.
• Customer journey mapping across the wider wellness content ecosystem, including physical activity content, Learning Zone behaviour change platform, physical challenge events and healthy lifestyle content.
• Plan, write, commission digital and print content - including editing existing content - in line with priority areas of work and organisation strategic objectives.

Ideal Candidate

• An excellent content designer - adept in editing, writing, commissioning and reviewing content across all digital and print mediums.
• A clear and collaborative communicator who can build strong and effective relationships with internal and external stakeholders.
• Audience and insight focussed - using data and expert knowledge to inform decisions.