Media jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. We are looking to expand our impactful welfare rights advice service and an exciting opportunity has arisen to join the team.
You would be working with our Professional Services/Welfare Rights Manager to advise our members on their welfare rights. You would also work closely with our National Support Service Team who provide a listening ear and advice on living with myasthenia for our members as they navigate their diagnosis and live with the condition.
We look for people who are genuinely motivated by our cause and keen to make a difference to those living with a chronic illness and their families and carers. It is an exciting time to be part of the charity, with a new CEO and a new national growth strategy.
If you are interested in this role, we would be delighted to hear from you! Please get in touch with Charlie Adams, Professional Services/Welfare Rights Manager if you would like to discuss the position and hear more about our charity. Our contact details are on our website.
The role
As Welfare Rights Adviser, you will support our Professional Services/Welfare Rights Manager in delivering advice to members of myaware via telephone, email, Teams and Zoom channels. You will provide detailed benefit checks and advice and support with disability benefit applications, supersessions, reviews and mandatory reconsiderations/appeals. You will also advise on employment law, including the Equality Act and right to reasonable adjustments at work, driving and transport, heath and social care, housing rights, grants and utility discounts. You will provide initial advice and signposting for other areas.such as financial advice and immigration queries.
You will also be required to support Zoom sessions for members, create social media posts, write newsletter content and support our research and campaigning work.
About you
We require someone who is compassionate and non-judgmental and who can listen and communicate to a high standard. This role is for someone who is a team player, with a commitment to providing an excellent service to all members, no matter who they are and what their background is. You must be able to give and receive feedback sensitively and objectively, while maintaining professionalism and an awareness of appropriate boundaries with members.
Who are we?
Myaware is the only myasthenia charity in the UK.The myasthenias are a group of neuromuscular conditions. They are rare but can affect anyone, regardless of age, gender or ethnicity. Myasthenia Gravis, Ocular Myasthenia and Lambert-Eaton Myasthenic Syndrome (LEMS) are autoimmune conditions whereas Congenital Myasthenic Syndrome (CMS) is an inherited genetic condition.It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families and offer advice and tips for living with the condition. Members of myaware have full access to a wide range of support services and events including our welfare rights service.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
Benefits
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Generous holiday allowance
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Perkbox account (global benefits and rewards platform)
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Group Life Assurance after 6 months of service
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NEST workplace pension scheme
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Investment in your personal and professional development
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Annual salary review
Candidates should submit their CV and a tailored cover letter. The letter should give examples of how you meet each of the criteria of the person specification and what you feel you would bring to this role.
Please note: no applications will be accepted without a tailored cover letter.
Applications close at 23.30 on Sunday 8th February 2026
Interview dates: week beginning 16th February 2026
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s purpose is to prevent the abuse and neglect of children across the UK.
The Strategy and Knowledge (S&K) Directorate exists to help shape the world around us - and what the NSPCC does - so that it reflects what we have learned and can help keep children safe from abuse.
The Directorate is responsible for organisational strategy, developing and influencing public policy, championing an evidence-based approach in all our work, developing innovative services and managing our knowledge and information.
This role within our Policy and Public Affairs team will assist in delivering our influencing campaigns asking for public support to persuade government to change laws and policies to better protect children and young people. This exciting role will play a pivotal part supporting the team’s work so we are able to deliver large-scale, impactful campaigns in support of the NSPCC’s policy priorities and our organisational strategy.
Job purpose
This role will support the planning, delivery and evaluation of the NSPCC’s campaigns to mobilise the public behind our influencing goals and galvanise decision makers to act. The postholder will:
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Support the development of our influencing campaigns to inspire new and existing supporters to take action to keep children safe - including through research to inform the planning of campaigns and the creation and dissemination of impactful communications such as emails, social posts and supporter actions.
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Assist the Influencing Campaigns team to manage and develop the campaigns database so it can grow to build a strong, active network of supporters helping us influence change.
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Support the team’s work to ensure the insights and voices of children, young people and those with lived experience are embedded in the design and delivery of our influencing campaigns
Key relationships - Internal
- Influencing Campaigns Manager for England/UK (line manager)
- Other members of the Influencing Campaigns team across the UK
- Policy and Public Affairs team across the UK
- All Strategy and Knowledge teams
- Teams leading brand, marketing and income generation campaigns
- Media and social media teams
- Participation and Lived Experience Advocates teams
Key relationships - External
- NSPCC campaign supporters
- Individuals and representatives from agencies and suppliers on campaigning activity
- Contacts in corporate partnerships representing the NSPCC’s campaigning work
Main duties and responsibilities
Supporting the Influencing Campaigns team day-to-day
o Managing the campaigns inbox and responding to supporters
o Assisting the Influencing Campaigns team by attending meetings with stakeholders (across the NSPCC and beyond)
o Monitoring and evaluating campaigns activity at NSPCC
o Tracking and evaluating campaigns “best practice” in other organisations (to enable competitor analysis)
Development of NSPCC influencing campaigns
o Supporting background research for the development of influencing campaigns o Assisting with planning and designing content across owned, earned, and organic channels
o Helping Influencing Campaigns Managers across the UK with the development of campaign tactics and interventions
o Supporting the Influencing Campaigns Managers across the UK with the development of the campaigns network
Delivery and evaluation of NSPCC influencing campaigns
o Writing and designing campaigns content including social posts, emails and actions
o Support with planning, organising and delivering events
o Liaison with participation and lived experience teams to ensure the insights and voices of children and young people are embedded in our influencing campaign activity
o Issuing or publishing campaigns content
o Monitoring and evaluating the success of NSPCC campaigns o Reporting to stakeholders on campaign activity
Responsibilities for all Staff within the Strategy & Knowledge Directorate
A commitment to safeguard and promote the welfare of children and young people
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A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
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To comply with all relevant NSPCC safeguarding policies
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A commitment to applying NSPCC Values and Behaviours to all aspects of work
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To maintain an awareness of own and other’s health and safety and comply with
NSPCC’s Health and Safety procedures
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A sound understanding of and commitment to equality, diversity, and inclusion.
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To comply with NSPCC Diversity and Equality policies and practices and work in a
manner which facilitates inclusion.
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To maintain and develop competence in the use of IT systems.
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To manage confidential and/or sensitive information in accordance with NSPCC
policies and Data Protection and GDPR regulations
Person specification
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Experience of supporting the successful delivery of influencing campaigns that have had an impact in changing laws and policies
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Good understanding of the political landscape and policy making processes across the UK
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Strong verbal and written communication skills including an ability to analyse, respond to and present complex information in clear, accurate and persuasive ways for a wide range of audiences
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Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time
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Understanding of how to measure campaigning actions and optimise delivery of campaigns
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Demonstrable ability to establish, nurture and maintain effective relationships and collaborative work with a wide variety of colleagues and stakeholders
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Experience of working with children and young people and/or those with lived experience as part of the delivery of influencing campaigns
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Experience of working with media and social media teams to help create communications which support campaigning work
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Commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
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Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
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Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
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We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
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Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
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As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
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All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Communications
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029. We are now seeking a passionate leader in the Communications field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this senior communications role, you will be instrumental in shaping and executing strategic objectives, specifically through the implementation of a comprehensive communications strategy that aligns with our charitable objects and goals. Your responsibilities encompass brand development, research and content creation initiatives, managing our online presence and media relations.
This is an exciting opportunity for a senior communications professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Developing and implementing the communications strategy including PR, marketing and stakeholder management, ensuring alignment with our charitable goals.
- Defining the brand identity and developing brand guidelines.
- Creating content and storytelling.
- Leading and managing the digital communications for the charity.
- Leading and handling media relations.
- Leading and developing stakeholder communications.
- Leading and managing the promotion and delivery of events as well as networking and identifying speaking opportunities for LFBF spokespeople
You will have:
- Worked in a senior PR and Communications role, preferably at Director level.
- Excellent strategic communication and brand management skills.
- Project management skills to oversee PR and marketing plans, and expertise in identifying and maintaining relationships with key stakeholders.
- Content creation and storytelling experience, as well as managing digital platforms, including websites, social media, and digital advertising.
- Experience in organising and promoting events, networking, and securing speaking opportunities.
- Strong media relations skills covering developing press materials through to managing media coverage.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector.
- Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
- Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button. Please read our recruitment privacy statement before application.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
Proposed Interview dates:
1st interviews: w/c 11/12 February 2026 (virtual)
2nd interview dates: 17 or 18 February 2026 (in person at our London office)
Please note that depending on number of applications we receive, we reserve the right to close the advert early.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with AdviceUK to recruit for an interim Head of Policy, Programmes and Media. Joining the organisation as a maternity leave cover contract, this is a role where you will have the opportunity to achieve significant impact across some key priority areas.
Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. A small but mighty - and growing! - charity that supports its members to provide advice to upwards of 2.5 million people each year. The organisation is working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and address any legal and social welfare challenges they may face.
Contract: Interim maternity cover role, nine to 12 month contract
Salary: £70,000 to £75,000 per annum
Location: Hybrid role which will be predominantly home-based with travel to London for either office days or meetings expected around one day per week
Hours: Full-time, 35 hours per week or part time, 28 hours per week considered with flexible working options fully supported
Closing date for applications: 9am Friday 30th January
Interviews: Interviews will be held in person at the charity offices in London on the 11th and 12th of February
The Head of Policy, Programmes and Media position is a senior position within the organisation. Part of the SLT and reporting to the CEO the postholder will take the lead on all policy and public affairs initiatives to secure policy change and funding to benefit people seeking advice and the communities served by the organisation's members.
Core responsibilities within the role will include:
- Develop and oversee the implementation of effective strategies for policy and funder influence that enable Advice UK to achieve its purpose
- Identify new audiences and develop innovative approaches to sustain and grow Advice UK's stakeholder and funder network and achieve its strategic priorities
- Be accountable for Advice UK's policy, public affairs and funded activities, reporting to the Chief Executive and Advice UK Board
- Lead the development and coordination of clear, concise and authoritative policy positions on key issues
- Identify actionable and achievable policy influencing goals to achieve change on the highest priority issues and develop strategic influencing plans to achieve these goals
- Alongside the Chief Executive, be Advice UK spokesperson and representative at external events including policy roundtables, steering groups, conferences, meetings and other events
- Oversee and deliver a proactive public affairs strategy to achieve policy change on the issues of priority concern to members
- Identify and build effective relationships with key contacts across UK and devolved governments and parliaments, including Ministers, MPs, civil servants and local and regional decision makers
- Lead a stakeholder engagement programme for Advice UK working strategically to identify, develop and manage relationships with a broad range of stakeholders, including policy influencers, funders, sector partners and other organisations
- Oversee the development of effective press and media campaigns, mobilising support and leveraging media opportunities to raise awareness and drive action on priority issues
- Oversee the development and effective delivery of the #AdviceSaves campaign (including Advice Week), ensuring impact is measured and lessons learned
- Oversee development of research and analysis to identify emerging trends, opportunities in support of our policy and campaign objectives, using this to provide evidence-based insights and identify specific policy solutions to inform advocacy efforts
- Lead the development of high-quality research and insight products, including research reports and commissioned surveys to support our influencing goals
- Oversee the delivery of Advice UK's funding strategy to open up funding opportunities for members and their advice services
- As the departmental budget holder, lead on all financial management for the department, including forecasting and measuring financial performance, setting and managing budgets, reducing waste, and taking action to ensure the department achieves its financial objectives
- Provide effective leadership to the Policy and Public Affairs department including line management of a team of four, ensuring their strong performance and supporting their learning and development
- Work with other members of the senior leadership team to develop and implement Advice UK's strategic plan in supporting of its overall strategic objectives and to establish and monitor key performance indicators (KPIs)
We'd love to see applications from candidates with the following skills and experience:
- Significant experience of delivering within a complex policy environment, ideally within an organisation of similar size and complexity including of developing and delivering impactful policy and public affairs strategies that have led to demonstrable change
- Experience or an understanding of the social welfare advice sector; the issues faced by advice providers and the communities they serve
- Experience of working with suppliers and partners to deliver campaigns, research and funding proposals including tendering, negotiating and contracting, and of working in coalitions and partnerships to achieve shared objectives
- Experience acting as a spokesperson for an organisation
- Experience of strategic leadership of teams and working with CEO, Board and as part of a senior leadership team
- Ability to apply knowledge to new challenges and situations, and to devise solutions
- Strong analytical thinking and decision-making skills, with ability to translate data and evidence into actionable insights to inform decision-making
- Ability to think strategically; working in timescales of between one to three years
- Ability to manage and motivate staff to deliver complex or challenging projects
- Commitment to social justice, equality, diversity and inclusion
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
Marketing & Communications Officer
Location: Central London
Salary: £30,000 per annum plus London Weighting
Contract Type: Permanent, full-time, office based with some travel out of the office base
The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.
Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.
This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.
Responsibilities
Content & Campaigns
- Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
- Create photo and video content.
- Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
- Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
- Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
- Internal Business Partnering
- Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
- Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
- Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
- Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.
Digital Marketing
- Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
- Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
- Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
- Assist in the creation and delivery of paid digital activity (social and search).
- Ensure all communications adhere to accessibility and inclusion best practice.
- Media & PR
- Support media monitoring and maintain up-to-date media contact lists.
- Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
- Help identify and prepare case studies, photography, and spokespeople for press opportunities.
Brand & Internal Communications
- Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
- Support colleagues to apply the brand effectively in their own materials and communications.
- Contribute to internal communications such as newsletters, intranet content and staff updates.
Events & Partnerships
- Assist in the planning and delivery of events, exhibitions, and partnership activations.
- Liaise with suppliers, freelancers, and creative agencies when required.
- Monitoring & Evaluation
- Track KPIs and engagement data, compiling regular reports on digital and media performance.
- Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.
Person Specification
Experience & Skills
- Significant experience in marketing, communications, or/and PR
- Excellent written and verbal communication skills, with a flair for storytelling.
- Proven ability to manage relationships and provide high-quality support to internal stakeholders.
- Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
- Experience producing accessible and engaging content for digital and print channels.
- Organised and proactive, able to manage multiple projects and deadlines.
- Commitment to equality, inclusion, and Deafblind UK’s mission.
- Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
- Some experience with design tools (Canva, Adobe Creative Suite, or similar).
Personal Attributes
- Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
- Creative, curious, and adaptable, a self-starter who thrives in a small team.
- Passionate about making communications more inclusive and impactful.
- Positive, resilient, and solutions-focused.
- Commitment to our organisational values.
Closing Date: Monday 16th February
Final Panel Interviews: Wednesday 25th February
To Apply
If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Marketing Specialist
Location: Mostly remote working, with adhoc days in the office
Day rate: £180-200/day (through umb)
Contract: Full time, temporary for 3months - ASAP start
MLC Partners are seeking an experienced Senior Digital Marketing Specialist to join a busy, creative and fast-paced brand and marketing team within a Charity. This role plays a key part in developing and delivering digital marketing activity that engages diverse audiences and strengthens brand awareness across multiple channels.
You’ll work collaboratively with colleagues across the organisation to plan, implement and evaluate digital marketing strategies, using a mix of owned, paid and earned channels including social media, blogs, video, audio and paid digital campaigns.
Key responsibilities:
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Deliver and evolve digital marketing strategies and projects to drive audience engagement
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Create high-quality, engaging content across digital platforms including social media, blogs, video and audio
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Manage and develop digital channels and online communities, ensuring audience needs are at the centre of all activity
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Proactively identify stories and opportunities for reactive and timely digital content
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Use analytics and insights to measure performance and optimise campaigns
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Work with internal teams, partners and influencers to extend reach and impact
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Support and upskill colleagues by sharing digital marketing expertise and best practice
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Line manage a Support Officer, including performance management, development and workload planning
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Ensure equity, diversity and inclusion considerations are embedded across all activity
About you:
You’ll thrive in a collaborative and proactive environment and be comfortable juggling multiple priorities. You’ll bring strong digital marketing experience and be confident working with stakeholders at all levels.
Essential experience includes:
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Developing and delivering effective digital marketing plans from planning through to evaluation
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Creating innovative, high-quality content across digital channels
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Using storytelling and case studies to maximise impact
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Excellent written and verbal communication skills
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Ability to work under pressure and meet tight deadlines, including occasional out-of-hours work
Desirable experience:
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Line management or supervisory experience
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Video and/or audio production and editing
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Use of analytics tools such as Google Analytics
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Experience working in complex, multi-stakeholder organisations
This is a temporary role, looking to start ASAP so apply now, as this role may be filled prior to the advert closing. For a further discussion, please reach out to Annabelle at MLC Partners.
The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.
We challenge concentrations of income, wealth and power so that everyone can have a good life.
The client requests no contact from agencies or media sales.
You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.
Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.
But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life – and death – alone.
Together we support families through difficult times, offering lifeline practical, emotional and financial help.
Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care.
Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it.
Supporting, uniting, campaigning, together.
We are Together for Short Lives
As our Digital Communications Manager, you will:
- manage a programme to develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
- work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
- conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
- manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
- be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms – including our website, social media channels and our email communications with members and supporters
You will have:
- excellent leadership and communication skills
- experience of managing stakeholders, budgets and risks
- experience of successfully implementing improvements to digital communications channels
- a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
- a track record of communicating successfully across a range of digital channels – and supporting and empowering others to do so.
How to apply:
If you are interested in applying for this post, please follow the link to our website to download and complete the application form. CVs will not be accepted. We regret that at this stage we can only consider candidates who have the right to work in the UK.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



The client requests no contact from agencies or media sales.
We’re looking for a Creative Communications Lead to help shape how St Stephen’s communicates, both internally and externally. You’ll combine strategic oversight with hands-on delivery, creating high-quality design, social media, and film content that brings our vision and ministry to life.
This role is ideal for someone with a passion for creative communication, strong practical skills, and the ability to turn ideas into engaging, impactful content
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Interim Press Officer role. This part-time position offers an engaging opportunity to lead media relations and enhance organisational visibility across multiple channels. The successful candidate will support strategic communication efforts and build strong relationships with media and external stakeholders.
The Interim Press Officer is the primary contact for media enquiries, responsible for handling press requests, drafting engaging content, and organising media visits. This role involves proactive media pitching, crisis management, and supporting high-impact communication projects to enhance the organisation’s visibility both nationally and locally. The role is primarily remote with some travel required.
Key Responsibilities:
- Answer the press phone and monitor the press inbox, responding promptly to media requests.
- Proactively pitch stories, ideas, and press releases to national, regional, and local media outlets.
- Develop and maintain media lists, databases, and reports to track coverage and media patterns.
- Prepare spokespersons and partners for media appearances, briefings, and interviews.
- Organise press visits, photo calls, and media events at various locations including food banks and staff conferences.
- Draft clear and impactful statements, briefings, op-eds, and press releases aligned with organisational messaging.
- Monitor media coverage, compile reports, and evaluate the impact of media campaigns.
- Support the delivery of proactive communication projects that align with organisational goals.
- Assist in managing crisis communication scenarios and escalate issues as necessary.
Person Specification:
- Experience working within a press office, PR agency, or journalism environment.
- Confident communicator, skilled in both written and verbal forms.
- Ability to tailor messages effectively to different audiences and media channels.
- Good knowledge of UK media landscape, including national, regional, and local outlets.
- Demonstrated experience in handling media enquiries and preparing spokespeople.
- Ability to manage own workload efficiently, prioritise tasks, and meet deadlines.
- Empathetic and committed to representing organisational values professionally.
- Resilient, adaptable, and resourceful with a positive approach to unexpected challenges.
- Demonstrates inclusive behaviours, teamwork, and a passion for the organisation’s mission.
What’s on Offer:
- Salary: £118.58 daily rate + £17.79 daily holiday pay (£136.36 total PAYE)
- Location: Remote with some ad-hoc travel required (expensed)
- Contract:A 3-4 month, part-time role (3-days per-week)
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life. This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.
If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you.
For more information, please download the information pack
Please download the information pack ad complete all sections of the application form on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Coordinator (Part-Time, Fully Remote)
Remuneration: £14 per hour (London living wage applies) | Hours: 16 per week | Location: Fully remote (UK-based)
About the Organisation:
We are a small, values-driven charity dedicated to providing peer support for bereaved adults through volunteer-led sessions. Volunteers are central to the delivery of our services, and we are seeking a Volunteer Coordinator to serve as their primary point of contact, advocate, and source of support.
Position Overview:
The Volunteer Coordinator will play a pivotal operational role in supporting, coordinating, and caring for our volunteers and peer-support facilitators. This role involves working closely with the Global Lead, Operations Manager, and volunteers to ensure that all services are delivered efficiently, safely, and consistently.
Key Responsibilities:
Volunteer Coordination and Support
· Oversee the recruitment, onboarding, and retention of volunteers and facilitators
· Act as the primary point of contact for volunteer queries and concerns
· Conduct regular welfare check-ins and provide ongoing support
· Coordinate volunteer teams to ensure timely completion of agreed tasks
· Organise volunteer forums and engagement initiatives
· Maintain accurate and up-to-date volunteer records, including DBS checks
Meeting Coordination
· Manage and maintain the schedule of peer-support meetings
· Support volunteers in completing required meeting processes and documentation
· Ensure all meeting information is accurate and up-to-date on the website
Communications and Digital Engagement
· Coordinate the Social Media volunteer team and oversee content scheduling
· Ensure clear and consistent communication regarding the charity’s services and activities
· Support the updating of volunteer resources and public-facing materials
· Assist the Marketing Lead with website updates as required
· Bi-monthly volunteer newsletter
Safeguarding and Conduct
· Conduct biannual one-to-one check-ins with all volunteers
· Monitor volunteer conduct and raise concerns in accordance with safeguarding policies
· Escalate welfare or safeguarding issues to the appropriate lead
Reporting and Accountability
· Report directly to the Global Lead, who is accountable to the Trust Board
· Support organisational governance through meticulous record-keeping and communication
Candidate Profile:
The successful candidate will:
· Be highly organised, reliable, and self-motivated
· Possess excellent interpersonal and communication skills
· Be confident in supporting volunteers and managing sensitive conversations
· Work effectively independently while collaborating as part of a small team
· Demonstrate a commitment to peer support, inclusion, and safeguarding
Experience in volunteer coordination, support roles, or managing community projects is desirable but not essential.
Eligibility:
Applicants must reside in the UK and have the right to work in the UK. Proof of eligibility will be required prior to appointment.
What We Offer:
· £14 per hour
· 16 hours per week, fully remote with flexible working arrangements
· A supportive, values-driven organisation
· The opportunity to make a meaningful impact by supporting volunteers and peer-support services
We believe that no one should have to deal with grief or mental health alone: we combat isolation through creating connection.
The client requests no contact from agencies or media sales.
Job Title: Head of Policy & Campaigns
Grade and Salary: Team lead - £56,000 to £60,000 (depending on experience)
Reporting To: Director
Number of direct reports: Three (currently)
Location: Brighton/Hybrid (At least two days per week in Brighton Office)
Contract: Full time, permanent (35 hours a week)
Travel Requirements: The post involves some UK travel and may include occasional travel to Europe.
Background
Pesticide Action Network UK (PAN UK) is the only charity in the UK focused solely on tackling the problems caused by pesticides and promoting safe and sustainable alternatives in agriculture, urban areas, homes and gardens. It is an independent, non-profit organisation, which works nationally and internationally to eliminate the use of the most hazardous pesticides, reduce dependence on pesticides overall, and to increase the adoption of sustainable alternatives to chemical pest control.
Our Head of Policy & Campaigns leads our work in the UK which aims to better protect both the environment and human health from pesticide harms. Through policy work, lobbying, research, media and strategic communications, we aim to influence a range of decision makers, from the UK government and devolved administrations to local councils and the country’s biggest supermarkets. The role also includes working alongside PAN UK’s Director to secure funding to cover the UK team’s salaries, overheads and activities. It is an incredibly varied role, involving everything from leading on strategy development for the UK team while also being intricately involved in writing and editing publications and executing other activities such as events and mobilising the public.
The Head of Policy & Campaigns is part of PAN UK’s Senior Management Team (along with our Director, Head of Finance and Governance and Head of International Programmes) which sets the direction of the organisation and ensures it is well-managed and delivering on our mission.
Specific responsibilities
1. Advocacy, policy and campaigning
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Lead the UK team in developing advocacy strategies, and fully utilising opportunities to make progress towards achieving PAN UK’s mission.
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Conduct high quality research and analysis aimed at influencing decision makers. Ensure it is presented in a way which is both technically accurate and compelling.
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Develop and/or maintain expertise in pesticide policy with the aim of being able to represent PAN UK credibly in a range of external fora.
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Build relationships with a wide range of decision makers including government ministers and civil servants, parliamentarians, devolved administrations, local councils and supermarkets.
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Ensure that the organisation’s policy positions on UK pesticide issues are clear, well thought out and will lead to positive change.
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Find creative ways to involve the UK public in PAN UK’s work, including enabling members of the public to contact decision makers directly.
2. Communications
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Secure media coverage for PAN UK outputs, including writing press releases and liaising with journalists. Provide written quotes for media outlets and give interviews for radio and TV.
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Write materials including policy reports, political briefings and public-facing communications such as blogs and supporter emails. Edit and sign off all outputs from the UK team, ensuring they are both well-written and accurate.
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Conduct public speaking at a range of events, from high-profile events in parliament to community gatherings (and everything in between!).
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Work closely with PAN UK’s Communications Manager to provide content for the organisation’s website and social media channels. Support the Communications Manager in their broader work which includes raising PAN UK’s public profile and leading on individual giving.
3. Fundraising and financial management
(Please note that PAN UK does not employ fundraisers).
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Raise sufficient funds to cover the UK team’s salaries, activity costs and contribution to organisational overheads.
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Contribute to efforts to raise core funds, which are led by PAN UK’s Director.
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Identify and build relationships with new funders, particularly trusts and foundations, with the aim of securing funding.
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Maintain excellent relationships with existing funders, making sure to meet reporting deadlines.
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Follow PAN UK protocols to ensure that the UK team’s finances are well-managed.
4. Leadership and strategy
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Manage a high-performing team, leading on strategy development and implementation and ensuring that the team runs effectively.
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Line manage the staff of the UK team, running regular 121s, annual appraisals and generally making sure they are happy and productive.
5. Contributing to the organisation
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Contribute to the effective and smooth running of the organisation through membership of the Senior Management Team.
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Report to the PAN UK Board of Trustees as and when required.
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Other duties as may reasonably be requested by the Director and commensurate with the post.
Person specification
Essential
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At least eight years’ advocacy experience, including experience of designing, developing and implementing both policy work and public campaigns.
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Experience of developing, implementing and reviewing strategies designed to create change.
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Excellent writing and editing skills and experience of producing both technical and public-facing materials. Exceptional attention to detail and a personal commitment to accuracy.
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An understanding of the political context, actors, and processes relating to key policy areas that intersect with pesticides such as food, farming, environment and/or health.
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Experience lobbying decision makers and knowledge of how the UK political system works.
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Demonstrable experience of preparing successful funding applications and building relationships with funders.
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Experience of managing, leading and motivating staff.
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Commitment to Diversity, Equity, Inclusion and Justice.
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Proven ability to work on own initiative, meeting objectives and tight deadlines under pressure.
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The right to work in the UK.
Desirable
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Knowledge of problems and solutions associated with pesticides and/or other chemicals.
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Experience working in sectors related to pesticides including environment, health and/or social justice.
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Relevant degree in a related discipline (science or social science).
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Experience of dealing with the media and acting as a spokesperson.
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Experience in managing project budgets.
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Knowledge of UK libel laws.
For 40 years, PAN UK has worked to tackle the problems caused by pesticides and to promote safe and sustainable alternatives



The client requests no contact from agencies or media sales.
About the team
The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.
Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content.
About this role
We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.
Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:
- Supporting our Philanthropy team to engage donors in our work and through our series of events.
- Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
- Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.
Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.
We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.
You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.
This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.
Key responsibilities
- Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
- Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
- Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
- Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
- Supporting the Communications team by preparing materials for events and online campaigns.
- Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best.
- Using data and feedback to improve content quality and relevance.
- Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
- Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
- Working with our portfolio partners and the Investment team to gather and share their insights and stories.
- Escalating risks or delays early, providing clear context and options.
- Applying inclusive language and accessibility standards in all content.
- Actively seeking opportunities to learn about new digital tools and trends.
Person specification
Essential
- A highly developed understanding of online platforms and social media algorithms.
- Experience creating accurate, engaging content for online platforms.
- Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
- A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
- Ability to adapt content strategies to meet the changing needs of the audience and the platform.
- Experience of using data and insights to optimise content, engagement and grow followers.
- Demonstrably up to date with emerging digital trends and an interest in online community building.
- Ability to follow agreed processes, templates, and brand guidelines.
- Strong organisational skills to plan and sequence tasks effectively.
- Attention to detail and commitment to delivering work to agreed standards.
- A willingness to learn and adapt to new tools and approaches.
- Collaborative approach, building positive relationships within the team.
- Commitment to Impetus’ mission and values, including equality, diversity, and inclusion.
Desirable
- Experience in video / film production and optimising video content for online platforms.
- Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
- Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
- An interest in the education and / or youth employment policy landscape.
- An interest in the UK youth and / or charity sectors.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 8th February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Thursday 19th February 2026.
2nd Interviews will take place on w/c 23rd February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Title: Supporter Care Executive
Location: Haywards Heath (hybrid working pattern please see details below)
Contract: Permanent
Salary: £24,461 - £28,778
About the role
The Supporter Care Executive plays a vital role in delivering an exceptional experience to all UK donors. Acting as a key point of contact, the Supporter Care Executive will ensure that every supporter feels valued, informed and appreciated. You will handle a range of enquiries across phone, email and written correspondence, providing accurate information and resolving issues with warmth, professionalism and efficiency.
Responsibilities
- To be directly responsible for efficiently responding to supporter and wider audience enquiries and donation pledges; adding value, taking every opportunity to promote and exceed expectations.
- Deliver a first-class experience to supporters by engaging in positive conversations through various communication channels, such as email, telephone and written media, meeting internal SLAs.
- Maintaining and updating the FAQs for agencies.
- Working with the Head of Fundraising Services and other internal teams on ad-hoc projects as required.
- Assisting in managing external agencies, including monitoring performance.
- Assisting with agency training and briefing.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
You are someone who thrives on creating meaningful, positive interactions with supporters and the wider public. Bringing energy, empathy and clarity to every conversation, you take pride in delivering timely, thoughtful responses that build trust and demonstrate genuine appreciation. You enjoy working across different communication channels and are confident in adapting your tone and approach to suit the needs of each individual.
Working Arrangements
The post holder will be required to attend our modern Haywards Heath office on Tuesdays, Wednesdays and Thursdays. The remaining days can be worked remotely.
While we anticipate this arrangement will suit most candidates, there may be some flexibility around working hours or the number of days spent in the office for exceptional candidates. Any adjustments would require prior approval, and we are happy to discuss this during the recruitment process.
Jobholder Requirements
Essential:
- Proven experience in a customer service environment dealing with the public by letter, email and telephone.
- An ability to manage multiple priorities and ensure deadlines/service levels are met.
- A professional and accountable approach to all areas of work with the desire and commitment to continuously improve.
- A positive and flexible approach.
- An understanding of and commitment to equality of opportunity for disabled people.
Desirable:
- Experience of working in the charity sector.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Closing date: 8 February 2026
The client requests no contact from agencies or media sales.