Humankind is an established provider of health and social care services including substance misuse, health young people and families, work and skills, offending and housing services.

In the last 3 years we have trebled in size. In 2020/21 we have a projected turnover of circa £60 million pounds and will employ in excess of 1500 staff, expanding from a turnover of £27 million pounds and 700 staff in a matter of two years.

We are a national provider with a need to engage and support staff and beneficiaries and advocate for improvements to their lives to enable everyone to have Fairer Chances.

With our recent encouraging growth, we need to take steps to manage this growth effectively and position ourselves to further develop the organisation. We want to continue our vision to be an impactful and innovative health and social care provider.

We are looking for an experienced senior leader to manage our IT infrastructure, building and maintaining relationships with a number of external service providers and support a small in-house team. You will have a good understanding of IT infrastructure and a strong ability to think strategically about the short, medium- and long-term needs of the charity.

You will have excellent project management skills and a strong technical knowledge in IT and digital technologies. We are looking for someone with a proven track record in managing Internal and external stakeholders, driving efficiencies, and getting best value. You will have experience of working alongside the charitable sector in some way and you will share our values. You are a pragmatic person who is willing to roll their sleeves up.

You will also have technical management experience of Microsoft Office Suite, specifically MS Teams, Sharepoint, and Onedrive. An understanding of complex data migrations would also be desirable.

You will need to be

• A skilled IT leader who can deliver complex change both within and across teams
• Able to set out clear parameters on areas where there are interdependencies between IT and other departments
• A great contract manager, dealing with complex information and record keeping
• Skilled at planning, developing, and implementing projects to time and budget
• Experienced at a senior level in an IT environment
• Able to effectively prioritise across a complex workload

Please read the full Job Description and Person Specification prior to applying for this position.

Please visit https://humankind.careers for more information.

The closing date for CV’s is noon on Wednesday 15th July 2020 with first round interviews held via Zoom on Friday 24th July & second round interviews held Thursday 30th July.

Head of Marketing & Communications

£41,067 per annum

35 hours a week

We are a diverse and forward thinking charity embarking on a substantial period of growth. Are you a positive, ambitious and strategic thinker looking to make a significant difference to the lives of local children? If so, we want you in our growing, award winning team.

Reporting to the Director of Income Generation, you will have a dynamic and proactive approach to lead the Marketing & Communications team in delivering the strategy and take responsibility for ensuring the Martin House Brand is well recognised across our region. You will be passionate about Marketing and Communications and have a proven track record in delivering successful Marketing & Communications strategies both internal and external.  You will be part of our vision to be able to provide palliative care to every child and young person that needs it.

What does the role involve? 

• Lead on the development of the strategic direction for the Martin House brand, integrate the brand across the entire hospice and act as brand guardian
• Effectively lead, inspire, develop and manage the Marketing & Communications team to enable them to achieve key objectives
• To bring new ideas and creative for raising the profile of Martin House across key audiences across North, West and East Yorkshire
• To work across all departments to manage internal communications and lead on the development of all publications

Who are we looking for?

To be considered for this fantastic opportunity you should have a strong track record in working at a senior level leading a successful, high-performing Marketing & Communications team. You must have proven experience of delivering compelling Marketing campaigns and excellent communications pieces. You must have worked across both digital platforms and more traditional press and print. An inspirational leader and communicator, you must have experience of dealing with senior level contacts both internally and externally, and possess the ability to contribute to the charity at a strategic level. The role requires excellent knowledge of contemporary Marketing techniques and will need someone with the confidence to be innovative and entrepreneurial. Of paramount importance is a proven record of managerial success, and a wealth of ambition and determination.

If you feel excited by the prospect of helping this outstanding charity to achieve their ambitions and have the skill set required to do this then we would love to hear from you.

Benefits include 32 days annual leave plus statutory holidays, and recognition of NHS pension scheme for candidates who are currently in the scheme (alternative stakeholder pension also offered).

For further information about this role, including a full Job Description, Person Specification and Application Form, please visit the Job Vacancies section of our website,  or contact Clare Newbegin or Rachel Sherbourne at Martin House, Grove Road, Boston Spa, Wetherby, West Yorkshire, LS23 6TX or by telephone.

The closing date for applications is Sunday 19th July

Interviews will take place on Monday 27th July via zoom.  We try to keep our postage costs down so if you have not heard from us by Friday 24th July please assume your application has been unsuccessful on this occasion.

Registered Charity No. 517919

Company Registration No. 2016332, England

Be a Disability Gamechanger and join us as our Customer Coordinator as we expand our national employment service Support to Work.

This new role will support our new In Work Support Team by ensuring all customers have appointments booked to get ongoing employment support. You’ll be a main point of contact for disabled people who have been successful at getting a job through our service. You’ll allocate eligible customers to our team of Employment Advisors according to agreed criteria, current caseloads and any adviser specialisms.

As part of the role there will be some administrative duties required including:

• tracking all customers who leave our service
• organising team meetings and other events as required by the Programme Lead
• keeping rotas and adviser's information and diaries up to date
• moderating comments on our social media platforms.

The job is currently home-based due to coronavirus. When we return to our offices, you can do this job from either Leeds or Manchester.

About you

The Customer Coordinator is an important role in the Support to Work service. You will need to have excellent customer service skills and experience working in a telephone-based customer service environment. You will need to be comfortable using a range of IT packages and programs.

You will bring drive and enthusiasm to your role and demonstrate that you care passionately about improving disabled people's lives.

Skills and experience

• Excellent Customer service skills, especially over the phone
• Experience working in a team.
• Previous experience working in a contact centre environment or a telephone-based role.
• Excellent written skills.
• Digitally confident- knowledge of CRM systems, especially Microsoft Dynamics, Skype for Business and Call Handling .
• Agreement with ‘Social model of disability’ approach

Disabled candidates

Equality and inclusion are at the heart of Scope’s mission and we are committed to creating a diverse and inclusive workplace with equality of opportunity for everyone.

We welcome applications from disabled people and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you would like to be considered for this.

Department: News, Campaigns and Public Affairs

Contract Duration: Six months

Citizens Advice provides free, independent and impartial advice and information to help people resolve their problems. Each year our local offices across the country help 2.6 million people with their problems - either through face-to-face or telephone advice, or online. Our amazing data allows us to spot emerging issues quickly, making us uniquely placed to raise awareness of these issues and advocate for solutions.

Citizens Advice is looking for a paid external affairs intern to work with us for up to 6 months.

The External Affairs teams at Citizens Advice are responsible for engaging with parliament to encourage MPs and Peers to make changes to the law that will help people, running public awareness campaigns (for example making people more aware of scams and how to report them), securing media coverage and managing day-to-day media relations, such as conversations with journalists.

As the External Affairs Intern, you will learn media, campaigning and influencing skills on the job, and apply these skills as you help us achieve our organisational influencing objectives. At the end of your 6 months with us, you’ll have the knowledge and experience to take your next steps in the sector and beyond.

You don’t need to have any experience as we’ll give you the guidance and support you need. You’ll need to have an interest in UK politics, media, and in social policy issues (such as debt, housing and benefits issues), follow the news and be a good communicator. 

We are committed to recruiting people from the widest talent pool. Our internship scheme is designed to attract a diverse range of candidates and give opportunities for people to develop their career aspirations in external affairs.

Our offices are currently closed due to coronavirus, with employees working from home. However, once the offices reopen, you are still welcome to work from home. We are open to discussion about flexible working, and are willing to consider both full or part time internships.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce:

1- if you wish to be considered under the Guaranteed interview scheme for disabled people please indicate this. Also let us know if you require us to make any reasonable adjustments to the shortlisting process or please provide information you wish us to take into account when considering your application.

2- We are offering candidates from Black, Asian and Minority Ethnic (BAME) backgrounds the option to be considered under rules which ensure we always interview at least one BAME candidate. All candidates for interview have to meet our minimum criteria for the role, which is 60 percent of the shortlisting score across all essential criteria. To be considered under these rules please confirm if you are from a BAME background within your application form.

We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.