Member services manager jobs
Head of PS Financial Reporting
Are you a strategic finance leader with a passion for improving financial transparency and performance within an operational environment? Do you also have the passion to improve the lives of Adults with a Learning Disability? If this sounds like you then we would love to hear from you.
We’re recruiting for a Head of PS Financial Reporting to join our Finance team at Mencap. This is a pivotal role and the successful candidate will be in charge of the financial reporting across our Personal Support (PS) services in England, Cymru and Northern Ireland. The focus will be on providing robust financial oversight, compliance, and insight driven reporting that drives operational excellence.
This role is a full time permanent position. There is flexibility around where the role is based, we have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office within a reasonable distance, the role may be offered as home based with some travel for team meetings. We are an inclusive employer and encourage our employees to bring themselves to work!
Key Responsibilities
- You will lead the development and delivery of accurate, timely, and insightful financial reports across PS services.
- You will collaborate with senior stakeholders on financial planning, forecasting, and performance improvement.
- You will drive continuous improvement in reporting processes and systems.
- You will promote evidence based strategic decision making through financial analysis and modelling.
- You will line manage the PS Finance Business Partnering team
Required Skills
- You will be a qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience.
- You will have a proven track record in financial reporting and analysis within a complex organisation.
- You will have a strong understanding of regulatory frameworks and financial governance.
- You will have excellent communication and stakeholder engagement skills.
- Experience working in or with social care or charities is desirable.
If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!
Apply now- applications close on Sunday, 28th September. Interviews will commence via Teams during the week beginning 6th October.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Step into a transformative journey with Working Options
We're on a mission to empower young people aged 14-19 across England and Wales, and you can help make a real difference.
Following our successful Wales pilot supporting 15,000 young people since launching in 2024, we're scaling regionally. In 2025 we're focusing on Bedfordshire, and that is where we need you, while also responding to needs across England and Wales, aiming to reach 90,000+ young people in-person and 2.5 million+ online across both nations.
As a Project Coordinator you'll connect volunteers with schools and foster impactful relationships within our dynamic, entrepreneurial environment. We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people.
Working from home with occasional team meet-ups, events, and school visits, you'll join a dedicated team that values high expectations and individual contributions to help young people achieve positive outcomes.
If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say: "My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.
Person specification
We are looking for someone who:
• Has a genuine interest in our work and in the greater Bedfordshire area and/or South of England in easy reach of Bedfordshire.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.
While we don't specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across England and Wales face today.
If you like the sound of this environment, we would love to hear from you.
Good luck with your application!
The client requests no contact from agencies or media sales.
Job Title: Risk and Compliance Officer
Location: Home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training) or Hybrid (with one day per week in the London Office)
Hours: 35 hours per week
Contract type: Permanent
Salary: £30,290 per annum (home-based) - £33,320 per annum (hybrid)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can lead and embed a proactive risk management culture across the organisation.
- Someone who helps teams identify issues early on and plan effectively for business continuity.
- Someone who can be a go-to expert on data protection and compliance, offering clear and practical guidance and advice.
- Someone who stays ahead of regulatory changes and supports others through training and advice.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by 19th September. 1st Stage Interviews 30th September online and 2nd Stage Interviews 7th October (potentially in person).
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
About Us
The Association for Post-Natal Illness (APNI) is a national charity that provides information, support, and advice to women experiencing post-natal depression. We also support partners, friends, and family members.
We are seeking a Trainee Administrative Assistant to join our small and supportive team in Fulham.
The Role
This is a fantastic opportunity for someone looking to gain hands-on experience in the charity sector. In this role, you will:
- Provide frontline support by answering our helpline, emails, and letters (with full training and supervision).
- Maintain contact with volunteers, supporters, and beneficiaries.
- Learn to use our internal database and support profile-raising activities.
- Help with communication to health professionals (midwives, health visitors, etc.).
- Occasionally liaise with journalists to provide general information.
Training & Support
We’ll provide full training during the first six months with ongoing support from experienced colleagues.
Benefits
- £15/hour during training, rising to £17/hour after probation.
- 4 weeks’ paid holiday per year (pro rata), plus long office closures at Christmas and Easter.
- Sick pay after two weeks of illness.
- Flexible working options after initial training.
Who We’re Looking For
This role would suit someone who is organised, empathetic, and eager to learn. No prior charity experience is required. Some knowledge of post-natal depression would be helpful, but it is not essential. A positive attitude towards people experiencing mental illness is essential, along with enthusiasm and a genuine commitment to our mission of supporting women through one of the most challenging times in their lives.
We welcome applications from all candidates, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. Please note, due to circumstances beyond our control, candidates must be able to climb and descend two flights of stairs to access the charity office.
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Head of SBC (Social and Behaviour Change) and Inclusion is a critical technical leadership position that supports country programmes to design solutions that improve attitudes, support for and uptake of sexual and reproductive health services across communities. This includes guiding and building capacity in user-centred design principles to ensure projects are inclusive and responsive to the needs of the audience. It also means incorporating best practice to create programming that is gender transformative and equitable. This role will be focused on the “Leaving No One Behind” Pillar of the MSI 2030 strategy with a special focus on reaching key populations and vulnerable groups including adolescents, people living with disability and people in extreme poverty.
This role will also be responsible for coordinating with donor teams and supporting programmes to ensure completion of key donor deliverables related to SBC and GESI Gender Equality and Social Inclusion).
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Good strategic thinker: able to pull together persuasive strategy and concept notes to convince others on the soundness of MSI digital strategy
- Strong technical experience with a commitment for delivering the best possible client care
- Strong people leadership and influencing skills: ability to quickly and effectively build relationships and establish high degree of trust & respect with multiple client and third-party stakeholders
- Excellent communicator – verbal & written – the ability to engage, empathise and convince variety of stakeholders at all levels have confidence in facilitating internal / external and client workshops
- Very strong analytical & evaluation skills ability to translate data into insights into action and show others how to effectively utilise client insights. Ideally trained in Human Centred Design techniques
- Excellent team management skills – can build, motivate and champion successful teamwork
- Strong prioritisation and organisational skills
- Innovative and creative in looking for solutions to meet needs of clients, providers, donors & MSI team.
To perform this role, you’ll need the following experience:
- Deep & wide experience in SBC programming across a range of markets and contexts
- Demonstrable experience and leadership in user-centred design, including research & insight methodologies, ideation and prototyping
- Understanding of GESI principles, including experience with design and measurement of gender-transformative programming
- Demonstrated experience of leading change initiatives by motivating teams & fostering a positive culture and delivering results
- Have a strong track record of team and project leadership
- Good practical experience of influencing stakeholders not under your direct management
Formal education/qualification
- Degree level education/ post-graduate qualifications or equivalent. Ideally Communications, Life science, Public Health, Business, Marketing
- Proficiency in French desirable but not required
Please see the job framework on our website.
Location: London, UK (minimum of 2 days per week in the office) or any country programme MSI operates in.
Full-time: 35 hours a week, Monday to Friday.
Contract type: Permanent
Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 10
Closing date: 29th September 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.
To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.
To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.
This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Referrals Practitioner
Contract Type: Full-time, permanent, 35 hours per week
Reports To: Referrals Coordinator
Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required
Salary: £27,000 with contributory pension
Help Men Begin Their Path to Recovery
We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.
This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.
About the Role
The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:
- Respond to referrals and enquiries with professionalism and compassion
- Carry out assessments in line with Nehemiah’s admissions procedures
- Build relationships with referral agencies, prisons, and community partners
- Provide feedback to applicants and agencies on referral outcomes
- Arrange and support resident arrivals, including prison gate pickups where required
- Help ensure our houses remain safe, positive recovery environments
- Maintain accurate records and contribute to reports and monitoring
This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.
What We Are Looking For
We are seeking someone who is:
- Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
- Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
- Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
- Able to demonstrate resilience and empathy in challenging situations
- Understanding of addiction recovery and safeguarding principles
- NVQ3 in Health & Social Care or equivalent experience (including lived experience)
Our Values
At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:
Belief – We believe in everyone’s potential for positive change
Respect – We value each other’s choices and differences
Kindness – We show empathy through our actions
Honesty – We build trust through integrity
Empowerment – We help each other find our own purpose
What You Can Expect from Us
- A 35-hour working week (Monday to Friday)
- 25 days annual leave, plus Bank Holidays
- Contributory pension scheme (Nehemiah contributes 3% of salary)
- Staff Health Plan including insurance and wellbeing package
- Ongoing training, reflective practice, and professional development opportunities
- A culture that is supportive, honest, and committed to lasting change
Why Nehemiah?
- Make a direct impact at the crucial entry point of someone’s recovery journey
- Work in a charity that values lived experience and diverse perspectives
- Be part of a passionate and talented team committed to helping men build new futures
- Experience a workplace culture that values innovation, inclusivity, and best practice
Application Process
- Initial 30-minute video call with a member of our recruiting team
- In-person interview (45 mins–1 hr) with relevant managers
- Candidate presentation on a set topic (you’ll receive this in advance)
AI in Applications
We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.
To Be Considered
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.
Interviews will be held on a rolling basis.
Any offer for this post is conditional on references and passing an Enhanced DBS check.
REF-223657
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children and Young People’s Clinical Practitioner £41,000 - £44,380 dependent on experience. 17.5 hours a week Job share role, Minimum 2 days a week in the office
Rape Crisis South London is looking for a skilled and experienced professional who is passionate about improving the mental health and wellbeing of children and young people.
This is an exciting opportunity to lead on the delivery of the South West London (SWL) Child Sexual Abuse Early Emotional Support Service for the CYP service. Working closely with the NHS and Schools you will manage a small specialist counselling team ensuring high-quality, trauma informed support for our young people who have experienced sexual violence. It is essential that you have a good working knowledge of Safeguarding legislation for children and adults, as well as child development.
You will have excellent communication and organisational skills and an ability to develop partnerships with schools, families, funders and other key stakeholders. You will hold a relevant professional qualification in counselling or psychotherapy and be registered with the BACP/UKCP or equivalent. You will have significant experience of working therapeutically with children and young people, ideally in the contexts of trauma or abuse.
Responsible to the Clinical Lead for CYP you will also provide additional support in the management and allocation of referrals, as well as provide additional support and advice as required to the wider CYP Service.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.
Closing date: 25th July 2025
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to submit your application as soon as possible to avoid disappointment,
Please submit your application in PDF format.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
The role of Personal Assistant (PA) is a key opportunity to work alongside and support the Senior Leadership Team (SLT) and the Board of Trustees (BoT) as they lead Church Army forward. The SLT comprises the CEO and three Executive Directors with multiple demands on their time and multiple responsibilities so a PA who can help them work efficiently and effectively is really important. The PA is a trusted and valued colleague who can assist the SLT maximise the impact of their time.
To perform well in this role, you need to be someone who has excellent interpersonal skills and able to engage confidently and effectively with a range of people. The PA works closely with the SLT and will be handling confidential information, so the role requires someone who understands the importance of confidentiality, works with discretion, and always acts professionally. You will need excellent organisation skills and consider what information the SLT need to make the best use of each meeting and event. You should be able to manage busy diaries and multiple projects and tasks have a flexible approach prioritising and responding to requests as they present.
This role sits within our Co.Lab team which refers to the team of people whose roles have an operational focus on facilitating the work of CA across the UK and Ireland. The team come together at regular times over the year to develop connection, collaboration and community to help us better serve the wider Church Army community. Therefore, you will get to be part of a team that works hard and is passionate about making a difference.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.




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Salary: £38,341 gross per annum
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Location: London
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Contract Type: Indefinite
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Hours: Full Time
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Closing Date: 28 September 2025
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First Interview Dates: Week beginning 6 October 2025
About the role
Our Philanthropy team at ClientEarth is growing! Come and join this passionate team and play a key role in building meaningful relationships that power our mission. The Philanthropy team is key to securing unrestricted income and supporting the organisation to achieve financial resilience. You will manage a diverse portfolio of supporters, including trusts, foundations, corporates, and individuals while growing our mid-level giving programme and building a strong pipeline of future donors.
Meet your Manager
In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication.
Main Duties
- Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £500,000 pa.
- Support with oversight of engagement with supporters ranging from £10,000 - £50,000. Galvanise and coordinate the European Philanthropy team to identify opportunities to uplift giving and ensure all supporters feel valued.
- Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth.
- Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy Team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals and strengthen processes.
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts
- Experience of identifying, cultivating and soliciting prospects
- Experience of raising funds from donors in different geographies
- Ability to write compelling communications materials including fundraising campaigns, donor reports, and proposals
- Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Finance Officer
Salary: £29,443 FTE (£23,554 Pro Rata)
Shrewsbury, Shropshire - Hybrid
28 hours per week
Maternity Cover Fixed Term Contract Approx 12 months
Closing Date 8th October 2025
Interviews to be held on 14th October 2025
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues
We are recruiting a Finance Officer for maternity cover to support the Head of Finance & Operations.
Key tasks include:
· Processing accounting transactions & recording financial data in our accounting system, in line with SWT Finance Policies.
· Ensuring that financial information is accurately logged in our Customer Relationship Management System, so Direct Debits and Gift Aid can be claimed promptly. This includes the administration of BACSTEL-IP payment services and BACS job submission software.
· Ownership and controller of the Sales Ledger
· Plus a wide and varied day to day list of tasks.
If you are highly numerate, have an eye for detail, and enjoy being part of a team, we would love to hear from you. Qualifications in accounting and experience working in a similar environment are desirable.
We are a friendly, enthusiastic team with a flexible can-do attitude, and if you think this role would be a good fit with your experience we would love to hear from you!
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
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25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
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Salary sacrifice benefits
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Life assurance
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Generous pension - company contribution 7%, employee contribution 3%
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Enhanced Sick Pay
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Flexible working policy
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Employee Assistance Programme
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Staff discounts
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Employee away days
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Enhanced pay for maternity and adoption leave
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Coaching
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Support with training and development to assist career progression
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Inclusive & supportive work atmosphere
About us:
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking a passionate leader to join our Chief Executive and senior management team on an interim basis to cover a period of family leave.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this senior research professional role, you will be instrumental in executing strategic objectives, specifically through the delivery of a comprehensive research strategy that aligns with our charitable objects and goals. You will work closely with the Director of Communications to support content creation initiatives with research and evidence.
This is an exciting opportunity for a senior research professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Delivering the research strategy ensuring alignment with our charitable goals.
- Developing, conducting and managing research projects, content creation and storytelling.
- Implement and report on LFBF’s newly developed impact measurement framework.
- Communicate research findings by presenting at conferences, workshops and seminar.
- Communicate with stakeholders and maintain partnerships
You will have:
- Worked in a senior Research role, preferably at Director level.
- Proven experience in developing, delivering or overseeing research projects, including sourcing funding and sponsorship
- Deep understanding of both qualitative and quantitative research methods, including data collection, analysis, and interpretation
- Ideally in-depth knowledge of the charity’s focus area, financial capability, to guide relevant and impactful research although we are open to different research specialisms with applicability/ relevance to financial capability.
- Experience in content creation, storytelling, and managing multi-channel content delivery, such as podcasts.
- Project management skills to oversee research plans, and expertise in identifying and maintaining relationships with key stakeholders.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector
- Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month (Thursday) but otherwise we’re flexible.
- Flexible working days and times: We’re happy to be flexible as we trust you to get things done
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (31 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button above.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Since becoming a charity focused solely on campaigning in 2019, Age UK London has adopted and implemented a new strategy. We have agreed campaign priorities; successfully changed policy at a London-wide and borough level; and adapted our finance, HR and IT systems to better support a campaigning charity.
The Board is looking for a new CEO to lead the charity through the next phase of its development, creating a new strategy to guide its campaigning work making London a better city for older people and to develop a sustainable income stream.
Reports to: the Board
Key duties and responsibilities
· In conjunction with the board, lead the creation of a new strategy for the charity and develop and implement appropriate business and financial plans, with clear objectives and outcomes and to operationalise the strategy, ensuring all activities are aligned to achieve the strategy.
· Develop and implement a new income generation strategy, including building relationships with funders, and strengthening and growing our individual giving programme to put the charity on the path to becoming financially self-sustaining.
· Work with the Campaigns Manager to continue the delivery of high quality campaigns to make London a better city for older people and position Age UK London; and ensure campaigns are grounded in evidence and the views and experiences of older Londoners.
- Ensure that the Charity maintains relationships with all appropriate external stakeholders so that our campaigns are successful and the voices of older Londoners are heard in decision making, and to oversee the delivery of our external communications plan.
- Have overall responsibility for the lawful and efficient operation of the Charity including overseeing our outsourced finance function, governance; regulatory reporting; legal and regulatory compliance; HR, premises, insurances, IT and all other operational matters.
- Maintain our relationships with local London Age UKs via our existing networks and regional structures.
- Ensure appropriate reporting to the board with necessary analysis, (risk/benefits/resources) clearly presented to allow the board to discharge its governance function.
- Line management of the Campaigns Manager and Marketing & Communications Officer.
Person specification
Experience
Essential
- Experience managing the operational and financial aspects of a small charity.
- Proven ability to build relationships with funders and secure grant income linked to campaigning activity.
- Practical senior level experience in campaigning to make sustainable change.
- Some experience of working directly with trustees is needed but this does not have to be as a CEO.
Desirable
- Experience acting as the “public face” of a campaigning organisation interfacing with the media, politicians and other stakeholders.
- Experience in the age sector.
Personal Qualities
- Strong analytical skills and commitment to evidence-based activity.
- Ability to lead and motivate teams that work together to produce clearly identified outcomes.
- Collaborative and committed to co-production, working in partnership with other members of the Age UK network and other older peoples’ organisations;
- Focussed on clear reporting, transparency and open, effective communication with the Board and with other internal and external stakeholders
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.
We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley or Bristol as there will be a big focus on working with our London and Bristol based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.
The Role
The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.
You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.
Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.
The Social Value Specialist will report to the Social Value Manager.
Key Responsibilities
- Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
- Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
- Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
- Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
- Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
- Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
- Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
- Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
- Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
- Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making
What we need from you
A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.
- Good communication and interpersonal skills
- Excellent organisation and customer service
- Proactive and proven Stakeholder management skills with colleagues and external partners
- Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
- Ability to validate and impact assess, to escalate data issues as required
- Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
- An understanding of social value in relation to the construction industry
- Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation
What you'll receive from us
We have some fantastic benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Private medical insurance, dental insurance & critical illness cover
- Wide range of training courses available to support your career development
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.