Member services volunteer volunteer roles in roehampton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a Sylheti speaker looking for a meaningful way to give back to your community? We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Sylheti-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Sylheti.
Why volunteer with us?
✔ Support members of the Sylheti-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
How to get involved:
Simply fill out the application through CharityJob's website or by following this link: [https://lnkd.in/e36t8zWB]. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
Open to UK residents only.
Help us spread kindness and connection within the Sylheti-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The board of trustees are jointly and severally responsible for the overall governance and strategic direction of the Farm, it’s financial health, probity of its activities, developing the organisation’s aims, objectives and goals in accordance with the governing document and legal and regulatory guidelines.
All trustees should be aware of, and understand, their individual and collective responsibilities, and should not be overly reliant on one or more individual trustees in any particular aspect of the governance of the charity. For example, all trustees should be able to read the financial accounts.
THE ROLE
Main Responsibilities
· To ensure that the charity, and its representatives, function within all legal and regulatory requirements applicable, and in line with the organisation’s governing document, continually striving for best practice in governance.
· To maintain the fiduciary duty invested in the position, undertaking such duties in a way that adds to public confidence and trust in the charity.
· To take appropriate professional advice in all matters where there may be a material risk to the charity, or where the trustees may be in breach of their duties.
· To determine the overall direction and development of the charity through good governance and clear strategic planning.
· To avoid any personal conflict of interest.
· To manage and use the resources of the charity so as to optimise its potential.
· To ensure that robust systems are in place for internal financial control and the protection of the charity’s funds and assets.
· To undergo a thorough induction upon appointment and ongoing training to remain alert to, and aware of, their duties and responsibilities, and of the environment in which they operate.
· To achieve the purpose of the charity and to pursue the charitable objects, and provide public benefit.
Main Duties
- Ensuring the charity complies with legislative and regulatory requirements, and acts within the confines of its governing document and in furtherance to the charitable objects.
- Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
- Promoting and developing the charity in order for it to grow and maintain its public benefit and recognising the situation when it may be more appropriate to wind the charity up where there is no longer a need for the charity to provide the services it does or because the charitable objects are no longer relevant to contemporary social situations.
- Maintaining sound financial management and control of the charity’s resources.
- Ensuring a fully effective and appropriate system for the recruitment, appointment and monitoring of the work and activities of the General Manager and, where applicable, other members of the senior management team.
- Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
- Acting as a counter-signatory on charity cheques (including any electronic transactions) and any applications for funds.
- To maintain absolute confidentiality about all aspects of the trustees’ business, bearing in mind the over-riding legal obligations placed upon trustees.
PERSONAL SPECIFICATION
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
- Good independent judgment
- Strong communication
- Friendly and approachable
- Knowledge of and interest in animals and community farms is desirable.
- Candidates who are local are desirable, but it is essential that you are able to travel to the farm for meetings, events and the odd day of volunteering.
ABOUT DEEN CITY FARM
Deen City Farm and Riding School is an urban farm with an educational focus in the heart of the London Borough of Merton. With over 60,000 visitors a year, our five-acre site includes a farmyard, gardens, riding school, shop, café and small playground. As well as welcoming visitors who want to meet the animals and enjoy the setting, we also work with local schools and community groups to fulfil our charitable aim of improving the lives of everyone in the community. Volunteering is at the heart of the project and we also provide a work experience programme.
Deen City Farm is a limited company as well as a registered charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
We are looking for two new trustees who can bring expertise from the philanthropic and talent management spheres, respectively.
The Organisation:
Founded in 1868, the Royal Commonwealth Society (RCS) is the oldest charity dedicated to the Commonwealth. The RCS is a network of organisations and individuals across more than 70 countries in the Commonwealth and beyond who promote the value and the values of the Commonwealth. His Majesty The King is the Patron of the Royal Commonwealth Society, and Her Majesty The Queen is the Vice-Patron. The King succeeded The late Queen Elizabeth II, who had been Patron since 1952 when she was also Head of the Commonwealth. Queen Camilla had previously been our inaugural Vice-Patron since 2018. The Honorary Vice-President is the Secretary-General of the Commonwealth. The Royal Commonwealth Society is governed by an experienced Council comprising the Executive Chair and Trustees.
The offices are in Guildhall, London, with team members based in Canada, Malta, Nigeria, the Solomon Islands, South Africa, and Sri Lanka. In addition to branches, the Royal Commonwealth Society has an active network of over 450 Associate Fellows. Formerly Queen’s Young Leaders and other outstanding young people from all 56 Commonwealth countries, the Associate Fellows are reappointed annually based on their contributions to their respective Working Groups.
The Role:
To get the most out of being on the RCS’s Council, we are looking for those
who have a passion for our aims and can commit to the time and effort
required. Our trustees need strategic vision, independent judgement, and an
ability to work effectively and actively as part of a small but dedicated charitable
organisation.
To fulfil the duties of this role, we are looking for someone who has
considerable experience in philanthropy or talent and human resource
management. A background in the Commonwealth is not required. We are
especially keen to hear from people from a wide range of backgrounds.
- Active and committed Member of the Council to give input into the Society’s strategy and direction
- Management of finances of the Society
- Contribute to fundraising efforts
- Responsible for the governance of the Society
- Serve as a representative of a significant charitable institution
Person Specification:
- Background or experience in philanthropy or talent/people management
- Board/trustee experience would be desirable but not required
- High-level professional experience
- Interest in the voluntary sector and its contribution to society
- Interest in global affairs and an international outlook
- Commitment to good governance
- Strong interpersonal skills and a collegiate approach
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth representative invited to join charity Board of Trustees!
Do you have lived experience as a refugee or asylum seeker?
Are you aged 17 – 25 years?
New Citizens’ Gateway is seeking a youth representative to join their Board of Trustees, and you could be an amazing part of helping this charity grow. This will be a fantastic opportunity to gain new skills, including learning how charities run and building leadership and networking abilities. No experience required and trustee training will be offered.
New Citizens’ Gateway is a charity in Barnet, London that empowers refugees and asylum seekers to foster a sense of belonging, integrate into the UK and rebuild their lives, through advice and guidance, campaigning, ESOL classes, community classes and groups, counselling, wellbeing services, youth activities and mentoring.
Board meetings are held four times a year in addition to attending occasional networking, fundraising and ceremonial events and meetings. All reasonable expenses will be covered by the charity. We anticipate a 1-2 hour monthly time commitment.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment.
To apply, please send a short written paragraph explaining a little about yourself and/or why you would like to be part of the Board.
Closing date: 12th May 2025
Charisma vetting interviews must be completed by the EOD on Monday 19th in preparation for submission to NCG on Tuesday 20th May.
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
Training for POC volunteers
At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.
To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community.
This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
-
Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
-
Feel comfortable taking calls and speaking over the phone to people you do not already know
-
Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
-
Are able to read between the lines to decipher messages
-
Are good listeners who let others lead conversations and instead create the space they need
-
Are able to ask broad, open questions to keep conversations flowing
-
Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
-
Have a strong attention to detail, with a particular focus on spelling and grammar
-
Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
-
Know when to challenge and when to step back
-
Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
-
Understand and support our mission
-
Have an awareness of the challenges facing the LGBTQIA+ community
-
Are empathetic in nature
-
Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.
We are seeking a qualified and practicing legal professional to join our Board and provide legal insight, ideally with a minimum 10 years post qualification experience. You don’t necessarily need to be a specialist in healthcare, but an understanding of legal risk, charity law, commercial, governance, or regulatory frameworks would be valuable.
You will help ensure that we fulfil our legal duties as a charity, protect our interests, and make well-informed decisions—particularly when reviewing policies, commercial agreements, or collaborations with our NHS partners and other bodies. Crucially you will advise the CEO and Board of Trustees when seeking external professional legal advice.
Trustees must have a strong empathy with the Charity’s vision, mission and values.
What difference will you make?
As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.
What’s in it for the volunteer?
You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.
Time commitment
- Four virtual Board meetings a year, held at the end of the working day.
- Four virtual Committee meetings a year, held at the end of the working day.
- Two in-person Board Away Days per year held in the Stanmore area.
- Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
- The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.
How to apply
Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.
RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.
The deadline for applications is Tuesday 10 June.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: 1-1 Support Buddy
Weekly Hours: Flexible; 4 hours per week minimum
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 6 months
Responsible to: Senior Mental Health Support Worker
Project overview:
The Mind in Kingston 1-1 Support Buddy service offers goal-oriented, practical, and emotional support to individuals who have accessed Information, Advice, and Guidance but continue to experience mental health challenges. Volunteers deliver support for up to 12 weeks through flexible means—face-to-face, phone, or virtual. Volunteers will typically work with individuals needing a lower level of support, while the 1-1 Support Worker handles more complex cases.
This may include supporting an individual with setting small, achievable goals, prepare for an important appointment or helping someone regain confidence to build a social network. The work will involve building a supporting and boundaried relationship with individuals over their time with the service (up to 12 weeks). The role is about empowerment, offering encouragement and reassurance while promoting self-sufficiency.
About us:
Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. Volunteers are essential to our work, and we welcome applicants with lived experience of mental health challenges. We provide comprehensive training, supervision, and opportunities for career development.
Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend, or in a professional capacity working with people with mental health issues.
We care about everyone’s wellbeing and as an integral member of our team; volunteers receive extensive support to ensure they are trained and skilled up in their roles, so that they may also progress further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.
Main purpose of the role:
·Provide weekly person centred, 1-1 practical and emotional support.
·Help service users set and work towards personal goals.
·Offer empathic listening and promote wellbeing.
·Signpost service users to relevant services.
Tasks will include:
· Delivering regular (typically weekly) goal-focused 1-1 support sessions to individuals. These sessions may take place online, over the phone or at Mind in Kingston offices.
· Maintain knowledge of local services for signposting.
· Reporting risks & safeguarding concerns.
· Maintain regular contact with the supervisor.
· Attend meetings and supervision sessions.
What you will receive in return:
· Training in skills that will include mental health awareness and boundaries.
· Training in adult safeguarding and local procedures.
· Training for any other skills as identified by yourself and your supervisor.
· Regular check-in with your supervisor, reflective supervision, and managerial support.
· An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.
· Reimbursement of reasonable expenses.
· Professional references upon completion.
What we expect from you:
·Commitment for at least six months.
·Completion of required training.
·Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding).
·Confidence in supporting people with mental health challenges.
·Proactive engagement with your supervisor for support.
·Safe handling and return of any equipment issued.
You may on occasion volunteer from home, so a confidential space is essential.
Application Process:
·Two references (one from a professional contact) are required.
·An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.
We are looking for an experienced marketing or fundraising professional to help raise our charity’s profile and enhance the impact and innovation of our fundraising campaigns. Ideally operating at executive director level or equivalent. If you have a track record of delivering successful marketing or fundraising initiatives, we would like to hear from you.
You will play a key role in supporting our team to diversify and grow our funding streams; particularly unrestricted income. We would welcome applications from across both commercial and charity sectors.
In this role, you will:
- Provide strategic guidance on the planning and execution of marketing and fundraising campaigns, with a focus on channel strategy and donor engagement across digital, social and traditional media.
- Advise on market and competitive analysis to inform campaign development and positioning.
- Bring expertise in successful campaign delivery and marketing best practice reflecting appropriate legal and ethical considerations.
Your insight will help strengthen our financial sustainability, ensuring we can continue supporting high-impact services for patients.
Trustees must have a strong empathy with the Charity’s vision, mission and values.
What difference will you make?
As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.
What’s in it for the volunteer?
You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.
Time commitment
- Four virtual Board meetings a year, held at the end of the working day.
- Four virtual Committee meetings a year, held at the end of the working day.
- Two in-person Board Away Days per year held in the Stanmore area.
- Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
- The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.
How to apply
Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.
RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.
The deadline for applications is Tuesday 10 June.