Member services volunteer volunteer roles

Role Title: Advice and Information & Signposting Volunteer

Weekly Hours: Minimum 4 hours per week

Expenses: Expenses are compensated where applicable such as travel

Commitment: At least 3 months

Responsible to: The Service Navigation Lead

Project overview:

Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.

The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.

Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.

We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.

Main purpose of the role:

· To provide confidential telephone advice and information about local services to service users.

· To provide empathic listening.

· To signpost service users to appropriate services.

· To promote emotional and physical wellbeing to service users.

· To collect data for monitoring purposes.

Tasks will include:

· Phone or email service users to provide advice, information and signposting.

· To research and learn about local services for information.

· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations

· To fill in the message book and inform colleagues about messages relevant to them.

· To immediately raise safeguarding concerns and complete safeguarding if necessary.

· To maintain regular contact with your supervisor

· To attend meetings and supervision on a regular basis.

What you will receive in return:

· Training in providing remote support and telephone skills including mental health awareness, and boundaries.

· Training in adult safeguarding and local procedures.

· Training for any other skills as identified by yourself and your supervisor.

· Regular check-in with your supervisor, and monthly clinical and managerial supervision.

· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.

· References upon completing your volunteering with us.

· Reasonable expenses to be paid so you are not left out of pocket.

What we expect from you:

· Commitment for at least three months

· Attend and complete training as directed.

· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.

· Confidence in supporting people with mental health challenges.

· Be able to deal with distressed users in a calm and robust manner.

· Proactive engagement with your supervisor for support.

· Safe handling and return of any equipment issued.

You may on occasion volunteer from home, so a confidential space is essential.

Application Process:

· Two references (one from a professional contact) are required.

· An enhanced DBS check is necessary.

We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Health and Safety Volunteer for the North Devon Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.

In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community.  

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Fundraising Volunteer

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.

Our Purpose is to to help people see the world through cats’ eyes

Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

A bit about this role:

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

What can you expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
• online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
• bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
• engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathetic to cats and our values
• Happy to be part of a team of dedicated volunteers and employees.
• Flexible and adaptable to different events/activities
• Open to new ideas and ways of fundraising

Time expectation

This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

At a glance

Raise awareness and promote the work of The Maypole Project by attending local events and giving talks about the charity’s work.

What will I do?

• Deliver talks and presentations to local organisations and community groups e.g. WI, Round Table, Rotary, schools, multi-faith groups etc.
• Attend cheque presentations and officially thank donors for their support.
• Keep up to date with current work and projects at The Maypole Project.
• Encourage individuals, local organisations and groups to fundraise and/or volunteer on behalf of The Maypole Project.
• Co-ordinate information stands at local events on behalf of The Maypole Project, providing information on the charity’s work.
• Distribute leaflets and posters for local organisations and businesses to display.
• Full training will be given in this role and all materials, posters, leaflets etc. will be provided .

Time commitment

Specific times will be agreed depending on the volunteer’s availability. A willingness to work unsociable hours e.g. morning assemblies, early evening meetings and weekends would be appreciated.

Responsible to

Fundraising Manager      

Location

Out and about in your local community and surrounding area in South London and Kent.

What will I gain?

• Opportunity to meet a variety of new people
• Experience of marketing and fundraising in the charity sector
• Satisfaction from supporting our work with families with children with complex medical needs 
• Become part of a friendly staff and volunteer team at The Maypole Project

What skills will I need?

• A good communicator with an interest/experience in speaking to an audience
• Sociable, adaptable and reliable
• Confident in using IT/PowerPoint to demonstrate our services
• Enthusiastic and positive in your support of the work of The Maypole Project
• Able to use your own initiative and work in an independent and proactive manner
• Able to travel to different events and locations at different times 

About The Maypole Project

The Maypole Project provides a lifeline of support for children with complex medical needs and their whole family. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.

Thanks for your interest in volunteering for The Maypole Project

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Join Us in Supporting Older People in LS9 with Burmantofts Community Friends!

Who are BCF?

Burmantofts Community Friends (BCF) is a community-driven charity in East Leeds, dedicated to improving the lives of older people (55+) in the LS9 area. We provide practical support with daily activities, trips, information, advocacy, outreach, and well-being services. We work closely with residents, volunteers, and local partners to make a positive impact, always with a friendly, welcoming approach.

What Will a Bus Buddy Do?

As a Bus Buddy with Burmantofts Community Friends (BCF), you will be an essential part of supporting local residents aged 55+ in the LS9 area. Your primary role will be to ensure safe and reliable transport for individuals attending our activities, events, fitness sessions, trips, and other community services. You’ll assist our Community Driver and members with mobility challenges, helping to provide a smooth and stress-free journey to and from these services. Full training will be provided. Bus Buddies will help members from their doorstep onto the vehicle, greet all passengers, and sit at the back of the vehicle to monitor and assist where needed. 

What Experience Do You Need?

No specific experience required! We’re looking for passionate individuals who want to make a positive impact and are eager to learn. Whether you’re retired and looking to make use of your spare time, a student or job seeker wanting to develop new skills, or someone who lives locally (or nearby – our location is super easy to reach from the city centre), we want to hear from you! Local knowledge is a bonus, but it’s not essential – we’re all about making a difference, no matter your background.

If you’re excited about helping others and being part of a fun, supportive team, apply today!

Tasks and responsibilities

• Provide safe and reliable transport support for older residents (55+) attending BCF activities, events, fitness sessions, and trips.
• Assist members with mobility challenges, ensuring they have a comfortable and stress-free journey to and from services.
• Help members from their doorstep onto the vehicle and greet all passengers with a friendly, welcoming approach.
• Monitor passengers and offer assistance during the journey, ensuring everyone is comfortable and supported.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Health and Safety Volunteer for the Cardiff and Vale Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.

In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We are looking for Trustees to join us on this journey. Following a recent skills audit, we are particularly looking for individuals with experience in the following areas: accountancy, clinical expertise (medical, nursing or other healthcare backgrounds), marketing and communications, digital technologies, and the charity sector.

I encourage you to review the profiles of our current Board members to understand the breadth of expertise and perspectives we already have. We are proud to have a dynamic and highly engaged Board. Our discussions are strategic, forward-looking, and always centred on how we can best serve our patients, families and communities.

Purpose

The Board of Trustees is responsible for the overall governance and strategic direction of the charity. They will oversee all aspects of the organisation, working closely with the Group Chief Executive and Executive Leadership Team.

Ensuring the Board of Trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other subjects in which the Trustee has special expertise.

Legal Context

Trustees are responsible for the legal stewardship of St Giles Hospice. This involves ensuring that the Hospice is compliant with legislation and its own governing documents. They are also responsible for the corporate governance of the organisation and report annually to the Charity Commission and Companies House. We expect all Trustees to be aware of the Charity Governance Code.

Charity Commission guidance states that Trustees must:

Ensure that everything they do helps and supports to meet the charity’s objectives Comply with the charity’s governing documents and law

Act in the charity’s best interests

Manage the charity’s resources responsibly; Act with reasonable care and skill and take advice where necessary

Ensure the charity is compliant with statutory accounting and reporting requirements

The person specification sets out the essential qualifications, experience, skills, knowledge, personal attributes and other requirements, which the post holder requires to perform the role to a satisfactory level. Without these qualities, the applicant cannot be appointed to the post.

Skills and experience

Essential

• An understanding of the legal duties, responsibilities and liabilities of trusteeship
• Successful track record of consistent achievement at board or executive level
• Robust governance experience
• Knowledge and understanding of equal opportunities
• Excellent oral and written communication skills

Desirable

• Medical / clinical background
• Digital leadership skills
• Fundraising experience
• Marketing experience
• Knowledge of working within the charity and/or healthcare sector

Personal attributes

• Empathetic
• Team player
• Able to work under pressure
• Collaborative
• Ambassador for St Giles Hospice
• Strategic thinker

Key tasks and responsibilities

The role entails but is not limited to:

• Ensuring that St Giles complies with all its governing documents, charity law and other legislation or regulations
•  Attending and contributing to Board meetings/sub-committee meetings
• Representing St Giles at events, conferences and media as and when required
• Bringing impartiality to decision making
• Always acting in St Giles’ best interests and with reasonable care and skill to provide clear strategic direction
• Proving guiding principles and overall plans for St Giles to progress against the strategy objectives
• Ensuring the financial stability, probity and sustainability of the organisation in relation to the financial aspects of the charity to safeguard the charity’s reputation and values
• Adhering to the Trustees code of conduct (known as the Trustee Charter) and comply with it
• Supporting and advising the Executive Leadership Team in your areas of expertise
• Being collectively responsible for the governance of the charity with other Board members
• Overseeing organisational risk registers, ensuring adequate assurance is provided or risk mitigations in place
• Exercising control over the financial affairs and protecting its assets
• Ensuring the effective and efficient administration of the charity
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
• Ensuring and maintaining efficient administration of funding, insurance and premises
• Sitting on recruitment/disciplinary panels as and when required by the Head of HR
• Ensuring the Boards agreed position is represented when speaking publicly on behalf of the organisation
• Ensuring information gained during the course of working as a Trustee is kept confidential and in particular the contents of emails and board papers

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Horsham, Crawley and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Hambleton and Richmondshire Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

About the role

The County Lead Volunteer is a key volunteer role within local Scouting with responsibility for providing outstanding leadership and support for the Districts within the County. The primary focus for the County Lead Volunteer is to ensure that Scouting is able to reach every young person in the County; open to all regardless of faith, colour or social background, because we believe Scouting has the ability to change lives. This is achieved by leading the team of District Lead Volunteers, and other County volunteers as well as working with the Growth & Communities Teams (employed staff) to provide enough places to meet the demand for Scouting, and by ensuring that every youth member has access to a high-quality balanced programme that is challenging, relevant and rewarding.

This collections volunteer role involves managing all static collection tins within your local area including identifying opportunities to place a collection tin, emptying the tin and banking the money.

There is no minimum time commitment, but the role requires a level of regular commitment to ensure that tasks are completed.

Canine Partners is a registered charity that transforms the lives of people with physical disabilities by partnering them with assistance dogs. Our amazing dogs bring a greater independence and quality of life to their partners, offering support, security, companionship, and practical help with everyday household tasks.

By volunteering at Canine Partners, you contribute to something incredibly special - ‘transforming the lives of people with physical disabilities by partnering them with assistance dogs’

By volunteering you will:

• Be a valued member of our Charity
• Can work with dogs without lifelong commitment or costs associated with dog ownership
• Be able to meet like-minded people
• Gain practical experience in the field of canine care and welfare.

‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’

What we require from you

• Age 18 or over
• Access to your own transport with flexibility to visit different locations
• Polite, confident and personable manner
• Excellent customer service skills
• Excellent record keeping skills

Support and Training

• Public Liability Insurance
• Payment of expenditure such as mileage to and from a talk.
• Volunteer clothing and ID badge
• Dedicated point of contact in the fundraising team
• Guidance on cash handling
• Income monitoring sheet provided
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

Fundraising Volunteer OXFORDSHIRE

Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!

Overview of opportunity

As a Fundraising Volunteer, you will play a vital part, in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.

The RSPCA OXFORSHIRE Branch

The OXFORDSHIRE Branch was founded int 1875 we have been saving animals for over 150 years and are proud to be one of the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The OXFORDSHIRE Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Fundraising Volunteer responsibilities

· Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.

· Plan and participate in organised events for fundraising over an agreed period.

· Communicate all planned activities with staff and other volunteers.

· Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.

· Ensure best practice in fundraising and that it is legally compliant.

What we are looking for in a Fundraising Volunteer

· Someone who is flexible and can offer an ongoing commitment.

· Lots of enthusiasm to help us raise much needed funds

· Good communication and organisational skills

· Friendly and approachable

· Ability to work on own initiative

What we can offer you as a Fundraising Volunteer

· You will be making a massive difference to the welfare of the animals in your area.

· Join a community which will enable you to meet new people and make new friends.

· Learning new skills through our comprehensive induction and training programme.

· Enhance your CV by adding your volunteering experience and newly acquired skills.

Marmalade Connections is a time-limited, one-to-one project covering most of the South West. Based on the enabling/empowering social prescribing model, trained volunteers make weekly calls to project members for up to 15 weeks, focusing on their specific needs and interests.  The project supports those in our community who are the most socially isolated, and who experience chronic loneliness (feeling lonely all or most of the time). 

Marmalade Connections is not a 'befriending call project'.​ These conversations lead to volunteers signposting the project members to local social activities and community support, to improve their social connections long term. 

As a Marmalade Companion Volunteer, you will support one or occasionally two of our project members (the people we support) for a period of up to 16 weeks. The role involves phoning a matched member once a week for a friendly call lasting about 30 minutes plus researching potential social connection and activity opportunities. You will receive training on how to build up a trusted telephone relationship with your project member(s) to enable you to support and signpost them to relevant services and activities. The aim of this project is to help reduce social isolation and loneliness and to support your project member(s) to discover lasting connections in their community. 

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Mid Sussex and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.