3 Membership helpline advisor jobs
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Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition, and to make this a reality.
More than 10,000 people took part in our National Patient Voices Survey, creating the most powerful picture yet of what it is like to live with glaucoma and receive glaucoma care across the UK.
Working closely with our Head of Communications and a specialist public affairs agency, you will help bring those findings to life, secure media attention and make decision-makers listen. Central to this will be finding and sensitively supporting people who are willing to share their experiences, cultivating trusted relationships and helping them tell their stories confidently across print, digital and broadcast media.
Alongside this landmark work, you will create engaging content across our magazine, website, email and social media channels, identify opportunities for national coverage and help strengthen and protect Glaucoma UK’s voice and reputation. This is a varied and influential role for an excellent storyteller with strong media instincts who wants their work to make a genuine difference.
Position: Communications & PR Officer (maternity cover)
Responsible to: Head of Communications
Location: Home-based with occasional travel to our head office in Ashford, Kent
Hours: 35 per week
Contract: 12 months fixed-term (from December 2026)
Salary: £34,077 per annum
Annual leave and benefits:
25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.
Up to 5% contributory pension
Benenden Healthcare cover including 24/7 Employee Assistance Programme
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 21 October.
Closing date: Sunday 11 October at 11pm
What you’ll be working on:
· Proactively creating and delivering high quality, inspiring multi-channel content (including, but not limited to, our quarterly members magazine, awareness campaigns, email marketing schedule, social media and website) to engage key stakeholders and attract new followers to our cause.
· Playing a key role in the production of our quarterly member’s magazine; actively contributing to editorial meetings, writing articles, conducting interviews, editing copy, and overseeing timelines through to print and despatch.
· Working with the Head of Communications to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our campaigns and manage approval processes internally.
· Working alongside the Digital Communications Manager to ensure the website and social media is updated regularly with compelling and quality content.
· Providing copywriting and editing support across all internal and external communications for all departments to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.
· Leading on the delivery of an ongoing programme to recruit and develop relationships with patient case studies, celebrity supporters and influencers who can help raise our public profile through the media and other opportunities.
This job is for you if…
· you have experience of working in a similar role either in-house or in an agency.
· you have excellent copywriting and proofreading skills.
· you have experience of crisis communications.
· you have experience of developing compelling content for print, digital and broadcast communications channels, accurately conveying information and engaging with a wide range of stakeholders.
· you have a track record of generating media coverage to deliver messages to a range of audiences.
· are a strategic thinker who considers the wider context when planning activity and can sense compelling story opportunities.
Registered Charity
21 - 50
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Thank you!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Employment Advisor – Connect To Work (IPS Employment Advice)
Reference: 350
Salary: £29,400 per annum (pro-rata for part time)
Hours: 15 hours - 37.5 hours per week
Contract: Permanent
Working base(s): Watford, Hemel Hempstead or St. Albans with Herts countywide travel required.
About the Service
Herts Mind Network is a new delivery partner of Hertfordshire’s ‘Connect To Work’ programme, overseen by Step2Skills, Hertfordshire County Council.
The Connect to Work programme has launched in Hertfordshire in August 2025 and is designed to support residents with disabilities, health conditions, or complex barriers into meaningful employment.
This UK Government-funded programme is part of a nationwide effort to reduce economic inactivity and promote inclusive workplaces.
Connect to Work is a personalised Supported Employment programme that pairs eligible individuals with dedicated Employment Advisors.
About the Role
We are seeking four highly motivated, organised and compassionate Employment Advisors, to deliver the countywide Connect To Work programme in our new Employment workstream. In this highly rewarding role, you will be responsible supporting individuals experiencing mental health problems, and those facing complex barriers, to secure and sustain meaningful paid employment.
This position is part of the Connect to Work programme — a voluntary Supported Employment initiative funded by the Department for Work and Pensions. You will deliver the Individual Placement and Support (IPS) model, offering tailored advice and guidance to individuals, while also building strong partnerships with local employers to create opportunities aligned with individuals’ skills and aspirations.
As an Employment Advisor you will deliver the Individual Placement and Support (IPS) model to meet individuals regularly to understand an individual’s skills, strengths and goals; developing clear action plans; provide practical support; and co-create personalised action plans.
The programme provides structured, 1:1 and group based person centred support to build confidence, motivation and resilience, to help individuals work towards clear, work related goals.
You will also engage with employers to identify suitable opportunities, arrange interviews, and offer ongoing support to both individuals and employers to promote successful job retention; whilst advocating for individuals to de-stigmatise mental health.
You may also work with a small number of individuals who are already in work to sustain and thrive in their employment.
As an Employment Advisor you will be responsible for:
- Delivering effective 1:1 and group person centred employment support to individuals looking for work
- Delivering effective 1:1 and group person centred employment support to individuals looking to continue with work
- Liaising with employers to seek opportunities for individuals
- Accurate and timely record keeping to demonstrate activity and impact
- Ensuring high-quality support is delivered at all times, aligned with HMN values
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Sunday 27th September 2026.
Interviews to be held on Friday 9th October.
You will be asked to prepare a 5 - 10 minute presentation to be submitted ahead of time.
N.B. Please quote reference number 350 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We want people from all backgrounds to apply, no matter your gender, disability, marital or parental status, race, colour, religion, or sexual orientation. We make sure everyone has a fair chance, especially those with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Thank you!
Practice Consultant
We are seeking an experienced fostering professional to help improve fostering practice, support foster carers and influence positive change across Wales and the wider UK.
Position: Practice Consultant, Wales
Salary: £43,483 to £48,659 per annum
Location: Wales, home-based/hybrid with optional Cardiff office working and some UK travel
Hours: Full-time, 35 hours per week
Contract: Permanent
Closing date: 23 September 2026
Interview date: 9 October 2026, Cardiff
About the role
As Practice Consultant, you will use your fostering expertise to improve practice and provide high-quality advice, advocacy, mediation, training and consultancy to foster carers, fostering services, social workers and other professionals.
Working as part of a UK-wide practice team, you will help ensure that fostering practice is trauma-informed, child-centred and solution-focused.
Key responsibilities include:
- Providing specialist advice, advocacy and mediation
- Delivering training, webinars, forums and practice consultancy
- Supporting improvements in fostering policy and practice
- Developing and sharing evidence-based best practice
- Building strong relationships with foster carers, fostering services and other stakeholders
- Contributing to publications, guidance and learning resources
- Representing the organisation at regional and national events
- Using feedback and data to evaluate impact and support continuous improvement
About you
You will bring significant knowledge and experience of fostering, with a strong understanding of the legislation and regulatory framework governing foster care.
You will be a foster carer, or hold a relevant degree-level or social work qualification with fostering practitioner experience. You will have experience of providing consultancy and advice within fostering or related services, alongside experience of advocacy, mediation and delivering training.
You will also have excellent communication and relationship-building skills, with the ability to work confidently with a wide range of stakeholders.
The ability to speak Welsh is desirable but is not essential.
About the organisation
You will be joining a leading UK fostering charity and membership organisation dedicated to supporting the relationships at the heart of the fostering community.
The organisation offers flexible and hybrid working, 38 days' leave including bank holidays, enhanced family-friendly leave, enhanced sick pay, pension and life assurance, and access to an Employee Assistance Helpline.
Applications are particularly welcomed from people from under-represented and minoritised backgrounds and those with lived experience of care.
Other roles you may have experience of could include: Fostering Social Worker, Fostering Practice Consultant, Fostering Advisor, Practice Development Consultant, Social Work Consultant, Fostering Training Consultant, Fostering Development Officer, Practice Development Manager, Fostering Support Manager, Fostering Services Manager.
Ymgynghorydd Ymarfer
Rydym yn chwilio am weithiwr proffesiynol profiadol ym maes maethu i helpu i wella ymarfer maethu, cefnogi gofalwyr maeth a dylanwadu ar newid cadarnhaol ledled Cymru a'r DU ehangach.
Swydd: Ymgynghorydd Ymarfer, Cymru
Cyflog: £43,483 i £48,659 y flwyddyn
Lleoliad: Cymru, gweithio gartref/hybrid gyda'r opsiwn o weithio o swyddfa Caerdydd a rhywfaint o deithio ledled y DU
Oriau: Llawn amser, 35 awr yr wythnos
Contract: Parhaol
Dyddiad cau: 23 Medi 2026
Dyddiad cyfweliad: 9 Hydref 2026, Caerdydd
Am y rôl
Fel Ymgynghorydd Ymarfer, byddwch yn defnyddio eich arbenigedd ym maes maethu i wella ymarfer a darparu cyngor, eiriolaeth, cyfryngu, hyfforddiant ac ymgynghoriaeth o ansawdd uchel i ofalwyr maeth, gwasanaethau maethu, gweithwyr cymdeithasol a gweithwyr proffesiynol eraill.
Gan weithio fel rhan o dîm ymarfer ledled y DU, byddwch yn helpu i sicrhau bod ymarfer maethu yn ystyriol o drawma, yn canolbwyntio ar y plentyn ac yn canolbwyntio ar ddatrysiadau. Mae'r egwyddorion hyn hefyd wedi'u nodi yn y proffil rôl Cymraeg a ddarparwyd.
Bydd y prif gyfrifoldebau'n cynnwys:
- Darparu cyngor arbenigol, eiriolaeth a chyfryngu
- Cyflwyno hyfforddiant, gweminarau, fforymau ac ymgynghoriaeth ymarfer
- Cefnogi gwelliannau mewn polisi ac ymarfer maethu
- Datblygu a rhannu arfer gorau sy'n seiliedig ar dystiolaeth
- Meithrin perthnasoedd cryf gyda gofalwyr maeth, gwasanaethau maethu a rhanddeiliaid eraill
- Cyfrannu at gyhoeddiadau, canllawiau ac adnoddau dysgu
- Cynrychioli'r sefydliad mewn digwyddiadau rhanbarthol a chenedlaethol
- Defnyddio adborth a data i werthuso effaith a chefnogi gwelliant parhaus
Amdanoch chi
Bydd gennych wybodaeth a phrofiad sylweddol o faethu, ynghyd â dealltwriaeth gref o'r fframwaith deddfwriaethol a rheoliadol sy'n llywodraethu gofal maeth.
Byddwch yn ofalwr maeth, neu bydd gennych gymhwyster perthnasol ar lefel gradd neu gymhwyster gwaith cymdeithasol gyda phrofiad fel ymarferydd maethu. Bydd gennych brofiad o ddarparu ymgynghoriaeth a chyngor o fewn gwasanaethau maethu neu wasanaethau cysylltiedig, ynghyd â phrofiad o eiriolaeth, cyfryngu a darparu hyfforddiant.
Bydd gennych hefyd sgiliau cyfathrebu a meithrin perthnasoedd rhagorol, gyda'r gallu i weithio'n hyderus gydag ystod eang o randdeiliaid.
Mae'r gallu i siarad Cymraeg yn ddymunol ond nid yw'n hanfodol ar gyfer y rôl.
Am y sefydliad
Byddwch yn ymuno ag elusen faethu a sefydliad aelodaeth blaenllaw yn y DU sy'n ymroddedig i gefnogi'r perthnasoedd sydd wrth wraidd y gymuned faethu.
Mae'r sefydliad yn cynnig gweithio hyblyg a hybrid, 38 diwrnod o wyliau gan gynnwys gwyliau banc, polisïau gwyliau gwell sy'n ystyriol o deuluoedd, tâl salwch gwell, pensiwn ac yswiriant bywyd, a mynediad at Linell Gymorth i Weithwyr.
Croesewir ceisiadau'n arbennig gan bobl o gefndiroedd sydd heb gynrychiolaeth ddigonol a chefndiroedd lleiafrifol, a chan bobl sydd â phrofiad personol o ofal.
Gallai rolau eraill y gallai fod gennych brofiad ohonynt gynnwys: Gweithiwr Cymdeithasol Maethu, Ymgynghorydd Ymarfer Maethu, Cynghorydd Maethu, Ymgynghorydd Datblygu Ymarfer, Ymgynghorydd Gwaith Cymdeithasol, Ymgynghorydd Hyfforddiant Maethu, Swyddog Datblygu Maethu, Rheolwr Datblygu Ymarfer, Rheolwr Cymorth Maethu, Rheolwr Gwasanaethau Maethu.
