Membership manager jobs
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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
This is an opportunity to join the Individual Giving team, which raises money to support the National Theatre from individuals through tiered levels of membership (£84 - £12,000), appeals, one-off donations and legacies.
The Patrons Manager will be responsible for a portfolio of donors and prospects - identifying, soliciting and stewarding annual gifts from £1,000 and above. They will retain and increase support at these levels through a year-round programme of engagement and excellent relationship management.
The successful candidates will have the following:
- Previous experience in a fundraising capacity, and a proven track record of securing gifts of £1,000 or more from individuals
- Experience building relationships with supporters
- Experience of event administration and organisation
- Confident, articulate and persuasive both in person and in writing, including experience of writing copy
- Experience of line management and/or management of a project team.
- Strong organisational skills, with an ability to manage and prioritise a busy workload, meeting deadlines and with attention to detail
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Thursday 8th January at 12 noon
The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.
By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.
As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.
What You’ll Be Doing
- Oversee daily kitchen operations
- Plan and prepare and serve meals for residents
- Manage stock, budgets, and compliance with food safety standards
- Creating a positive and welcoming environment where people feel safe and valued.
- Inspire and support a small team to deliver excellence every day
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
- A calm and measured approach to handling challenging situations
- Experience in catering or hospitality
- A positive attitude and commitment to supporting vulnerable people
Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's
The client requests no contact from agencies or media sales.
Kingston Bereavement Support
Service Manager
Kingston upon Thames (On-site)
£45,000 - £49,000 (DOE) pro rata
Part-time 0.4 or 0.6 per week depending on experience and availability.
Permanent via Website
About The Role
Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.
The Service Manager will provide strategic leadership in the development and delivery of a high-quality service for our clients. This role will drive continuous learning, service improvements, and strong partnership engagement to ensure that KBS provides the best support possible. We are looking for a committed and passionate person who can work as part of a small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.
The ideal candidate will have:
- Experience of managing experienced staff including personal development and objective setting.
- Experience of managing, monitoring and evaluating service or organisation provision.
- Practical experience of operational functions, ideally including IT, finance and marketing.
- A track record of fundraising through grants and other channels.
- Excellent leadership skills demonstrated in organisations experiencing major change.
Recruitment Process
Safeguarding the children, young people and adults we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.
Please read the Job Description and Person Specification documents and complete the application form.
If you have any questions about the role or process, please get in touch.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
No agencies please.
Closing date for applications: Midday Tuesday 6th January 2026
Interviews: Likely to be online week beginning 19th January 2026
Our Benefits
We are a small and dedicated team.
- Annual Leave of 25 days and eight Bank Holidays (pro rata according to contracted hours).
- Access to learning and development to enable you to progress your career.
- An attractive pension scheme.
Kingston Bereavement Support is a local charity established in 1988. We support children, young people, adults and families with bereavement.
The client requests no contact from agencies or media sales.
Job Title: Service Manager
Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.
The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 22 December 2025
Interview Date: 8 and 9 January 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members.
Unfortunately we are unable to consider applicants based outside of the UK at this time.
For an audio description of this role, please visit our website - https://chartered.college/join-the-team/
Job Title: Membership Operations Administrator
Reports To: Membership Operations Manager
Salary: £26,500 per annum (FTE)
Contract: Permanent, part-time
Hours: 21 hours per week, we offer some flexibility with hours, although the working week must include Mondays
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Office / hybrid. Currently once a week in the office (based in central London) is required. The Membership Operations team are (often, but not always) in the office on a Wednesday
Start date: Ideally the person will be in post on, or short after, 20th January 2026
Deadline and interview:
- Applications close at 08:00 on Wednesday 10th December 2025
- One round interview process, involving a task and competency-based interview
- Interviews will be held in person at our London office (WC1N) on Monday 15th December 2025
We will be reviewing applications on a rolling basis so may interview sooner, if a suitable candidate is identified.
Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.
Reasons why this role could be great for you:
- You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
- You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
- You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.
Main areas of work
- Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
- Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
- Manage Group accounts and renewals effectively, including liaising closely with Groups contacts, issuing quotes and invoices
- Ensure that all contact and communications are compliant with relevant data protection and security standards
Additional areas of work
- Provide administrative support during the Fellowship process
- Generate regular reports on membership to inform organisational KPI reporting
- Provide administrative support for the Membership Operations Team
- Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
About You
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce, Submittable, Zoom and Slack.
Experience and skills
Essential:
- Excellent written and oral communication skills
- Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience
- Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems
- Experience of working in a busy administration / office role with competing priorities
- Excel and data analysis skills
Desirable:
- Experience of Salesforce or other CRM systems
- Knowledge of GDPR and how it relates to the storage, retention and use of personal data
- An interest in the membership and/or education sector and the support and development of teachers
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- We intend to interview in person at our offices but will make any necessary accessibility adjustments on request
If you require any adjustments in order to proceed with an application please let us know.
For more information about joining the Chartered College, please see our website.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
Membership Body | £24.73 per hour | Hybrid (2 days in London HQ)
Start: January 2026 | Applications reviewed on a rolling basis
Ready to step into a role where your expertise directly strengthens public safety and supports a mission with real societal impact?
My client, a well-respected membership organisation is looking for a confident, proactive Certification Schemes Manager to steer their high-profile schemes through an exciting period of change.
You’ll be the engine behind scheme compliance, stakeholder engagement and team leadership - perfect for someone who enjoys keeping complex processes moving smoothly, building trusted relationships with government and regulatory bodies, and delivering consistently high standards.
If you’ve managed certification, registration, audit or regulatory schemes before, particularly within a membership organisation, regulator or non-profit, this could be your ideal next move.
The Role
You’ll lead a small but capable team, ensuring the efficient, compliant and well-governed operation of all certification activity. Acting as Lead Certification Manager, you’ll oversee scheme delivery, maintain key government relationships, and champion continuous improvement across processes, guidance and digital systems.
Key Responsibilities
- Providing strategic direction to ensure scheme operations align with organisational goals.
- Acting as the main liaison with government and regulatory bodies to maintain contracts and building safety standards.
- Overseeing day-to-day scheme administration - registrations, audits, complaints handling and compliance.
- Leading and mentoring a team of two, ensuring high-quality delivery and performance.
- Managing consultants and internal stakeholders to tight deadlines.
- Driving continuous improvement across processes, guidance and digital workflows.
- Supporting Board structures through agendas, minutes, reports and sector communications.
- Contributing to budgeting, reforecasting, income generation and wider departmental aims.
- Developing deeper knowledge of certification schemes and building control across the UK.
About You
- Experience overseeing certification, registration or regulatory schemes (ideally within a membership body, professional body or regulator).
- Strong organisational skills with confidence managing multiple workstreams.
- Clear, adaptable communication skills and ease presenting complex information.
- Collaborative, people-focused, and comfortable working with senior stakeholders.
- Detail-oriented, methodical, and naturally improvement-driven.
- Confident using MS Office applications.
Why This Role?
- Play a central role in strengthening building safety and public protection.
- Lead a well-supported interim function with clear, high-impact priorities.
- Be at the heart of an audit, website launch and governance transition.
- Join a respected institution where your expertise will be valued from day one.
Interested?
To be considered for this role, please send your CV, quoting reference: SOH82313 - applications will be reviewed as they come in, and early interest is encouraged. We look forward to receiving your application!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Role
This is an exciting opportunity to lead the implementation of the Law Society's wellbeing strategy and champion initiatives that make a real difference to our members. You will build and maintain strategic relationships with external stakeholders, developing partnerships that extend our reach and impact.
You will manage a Wellbeing Manager and work closely with members, partners and internal teams to design and deliver initiatives that help organisations embed healthy and supportive practices across the solicitor profession. Using strong project management and evaluation approaches, you will track outcomes, report on impact and support continuous improvement.
As the organisation's lead wellbeing expert, you will shape resources, partnerships and messaging that promote resilience and psychological safety. This role offers the chance to influence culture and deliver meaningful, evidence based wellbeing support to solicitors.
What we're looking for
We're looking for someone who combines strategic vision with practical delivery. You'll bring:
- proven experience leading wellbeing initiatives within a complex organisation,
- a track record of designing and evaluating wellbeing strategies that deliver measurable outcomes
- exceptional stakeholder management skills with the ability to influence at all levels.
- In-depth knowledge of wellbeing issues such as mental health, stress, and psychological safety
- strong project management, analytical, and organisational skills.
- Emotional intelligence, adaptability, and a proactive, positive approach
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. You will join a respected brand known for legal expertise and a strong commitment to equality, diversity, inclusion and a culture of trust, clarity, excellence and respect. You will help shape the future of wellbeing in the legal profession, working alongside passionate colleagues in a collaborative environment.
First round interviews for shortlisted candidates will be held online on 12 January 2026.
We offer hybrid working with a baseline of two days a week in our Chancery Lane office and a monthly in person team day, along with a generous benefits package and a friendly, professional working environment. We welcome applications from those seeking flexible or alternative working patterns and will consider these on a case by case basis.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
We are currently looking for a Senior Service Manager to oversee safe houses based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Closing Date: Monday, 29 December 2025 at 10:00 A.M.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Reporting to: Head of Programme and Events
Contract: Permanent
Salary: £27,700 - £33,800 pro rata
Hours: 35 hours per week. Some evening and weekend work will be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)
Charleston is seeking a creative and results driven Marketing and Communications Manager with a passion for arts and cultural programming to lead the promotion of our events programme and enterprises offer. Working closely with the Head of Programme & Events, the role will plan and deliver end to end marketing campaigns that promote our festivals and events, driving footfall to our yearround programme, cafes and shops.
Duties and responsibilities
- Plan, create, and manage multi-channel marketing campaigns for our year-round festivals and events programme, including digital and offline advertising, press, social media, website, and print, ensuring all event content drives revenue and is promoted consistently across all platforms.
- Plan and deliver marketing initiatives for Charleston’s enterprise offer to grow attendance, sales, and revenue.
- Work with external brands to promote commercial partnerships.
- Ensure community engagement and learning events are supported and promoted, forming an integral part of the wider programme.
- Design and produce marketing materials in line with brand guidelines, including brochures, flyers and posters using Adobe InDesign, Illustrator, and Photoshop. Working with external designers as and when required.
- Responding to operational or crisis communications needs with agility and creativity.
- Conduct and lead on research, surveys and digital analytics to deliver actionable audience insight on the events programme including booking behaviours, competitive positioning and trends.
- Monitor ticket sales and performance metrics in conjunction with the events team to determine ticket pricing.
- Work with the Ticketing and Events Coordinator and other teams to ensure a seamless audience journey through the website, ticketing, and on-site experience.
Press
- Work closely with the PR agency on the planning and delivery of PR campaigns to generate coverage of Charleston’s festivals and year- round programme of events, cultivating existing relationships with local and
- national press.
- Write and distribute press releases for campaigns or announcements.
- Manage press visits across the programme.
- Work with external partners, speakers and sponsors to identify opportunities for cross-promotion.
Collaboration
- Collaborate closely with the Marketing and Communications Manager:
- Exhibitions and Development to optimise cross-promotion opportunities, drive membership across the programme and maximise visitor engagement with Charleston’s offer.
- Share management of Charleston’s website, ensuring it is always up to date, engaging, and reflective of the organisation.
- Manage the communications calendar in collaboration with the Marketing and Communications Manager: Exhibitions and Development.
- With the Events Manager, organise and support photoshoots and film shoots
General duties
- With oversite from the Head of Programme and Events plan and manage budgets and expenditure for marketing campaigns.
- Ensure all data management and communications are compliant with GDPR and the UK Data Protection Act (2018)
- Keep up to date with emerging audience and marketing trends and share insights with colleagues.
- Build and maintain relationships and networks within the cultural sector, particularly across publishing, festivals and live events.
- Work a flexible pattern during our programme when required to help manage content creation, press and photography.
- Carry out other duties that may arise to fulfil the main objectives of the post and the aims of Charleston.
This list of duties and responsibilities is not intended to be exhaustive. The job holder will be expected to take on additional tasks when required; these tasks will be in keeping with the general profile of the role.
The client requests no contact from agencies or media sales.
The Role
This is a unique opportunity to lead the delivery of Law Society's equality, diversity and inclusion (EDI) strategy and make a real impact.
Experienced in motivating and developing teams, you will manage a growing team of dedicated EDI professionals, driving initiatives that help our members embed EDI in their organisations.
You'll bring your expertise to design and deliver impactful programmes, measure outcomes, and ensure our outputs are evidence-based, member-informed and deliver lasting change.
You will build strong relationships with colleagues, members and external stakeholders including senior stakeholders in law firms and in-house legal teams.
If you're ready to lead, influence, and create meaningful progress towards a more diverse and inclusive solicitor's profession, we'd love to hear from you.
What we're looking for
- You will have expert knowledge and understanding of EDI issues, best practice and what works to drive positive change, as well as legal and regulatory considerations.
- You will have strong people management skills, with experience of guiding teams through change.
- You will have excellent stakeholder management skills, with the ability to build relationships across diverse audiences and influence at senior levels.
- You will have excellent communication and problem-solving skills with the ability to deal with complex issues.
- You will have excellent project management and organisational skills with a track record of designing, implementing and evaluating large-scale EDI initiatives and programmes that deliver measurable outcomes.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
Please note first-round interviews for shortlisted candidates will be held online on 14 and 15 January 2026.
We offer hybrid working (with a baseline of two days a week working at our office in Chancery Lane, London and a mandatory in-person team day once a month), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
We welcome applications from people seeking flexible or alternative working patterns and will consider these on a case-by-case basis at appointment.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?
The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Training and Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics. Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.
Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training.
This is a full time role (37 hours per week) working remotely throughout the year and will require travel and occassional overnight stays. Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.
Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?
The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:
- Be the Programme Manager for The Cumbrian Way programme including:
o Working closely with the Programme Director to ensure all aspects of programme management are undertaken
o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner
o Coordinating the project managers across the programme
o Oversee the management of the Projects and Programme Board and annual reporting
o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.
o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation
o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates
- Support the Church Planting Consultant with project management of the Church Plant workstream, including:
o maintaining & updating project plans/timelines
o monitoring, reporting and reviewing the effectiveness of the project work
o accounting for risk mitigation and issue resolution
o advising and collaborating on project communications
o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation
o meeting with the church plant consultant on a regular (at least monthly) basis.
o actively managing the project budget
o supporting local church planting teams with budget claims and outcome reporting
- Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
- Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
- Lead and oversee the data collection and impact for diocesan Parish Returns data collection
- Line manage the God for All Programme Management Office team
This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.
The client requests no contact from agencies or media sales.
Fundraising Manager - Bids and Trusts (Part-Time, Remote
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Our Location: Birmingham
Closing Date: Monday 15th December
Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.
We are seeking a Fundraising Manager - Bids and Trusts to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.
This is a part-time, remote position, but hybrid working in our Birmingham office is also an option.
Key Responsibilities
Strategy and Planning
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Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.
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Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.
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Prepare a rolling income generation plan with timelines and bid targets.
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Support the CEO in identifying opportunities for partnership bids and collaborative tenders.
Grants and Trusts
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Research and identify suitable funding opportunities aligned with Gilgal’s priorities.
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Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.
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Coordinate with service leads and finance staff to ensure accuracy and compliance.
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Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.
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Maintain a funding tracker with deadlines, progress updates, and reporting requirements.
Relationship Management
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Build and maintain strong relationships with funders, trusts, commissioners, and partners.
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Provide ongoing updates to funders to strengthen long-term partnerships.
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Attend relevant meetings, events, and briefings.
Reporting and Monitoring
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Produce clear, impact-focused reports for funders and stakeholders.
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Work with colleagues to collect and analyse outcomes data to inform bids and reporting.
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Review successful and unsuccessful bids to identify trends and improve future applications.
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Support the CEO and Finance Director in aligning budgets with funder requirements.
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Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.
Corporate and Individual Fundraising Support
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Support the CEO in developing relationships with corporate partners and donors.
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Contribute to wider fundraising initiatives as needed.
Other Responsibilities
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Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.
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Promote equality, diversity, and inclusion.
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Contribute to organisational planning, evaluation, and policy development.
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Support a culture of collaboration and continuous improvement.
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Undertake other duties reasonably requested by the CEO.
Essential Skills and Experience
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Proven track record in trusts and grants fundraising at a senior level.
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Experience in bid writing and grant management within the charity or public sector.
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Strong understanding of trust, foundation, and statutory funding landscapes.
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Excellent written communication and persuasive writing skills.
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Highly organised with the ability to manage multiple deadlines.
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Financial literacy and ability to prepare project budgets.
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A collaborative, flexible, and motivated approach to work.
Desirable
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Membership of the Chartered Institute of Fundraising or similar.
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Experience using CRM or fundraising databases.
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Experience in the domestic abuse, housing, or social care sectors.
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Experience with corporate fundraising or CSR partnerships.
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Knowledge of impact measurement and theory of change.
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Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.
Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.
The client requests no contact from agencies or media sales.
We're looking for an organised, confident and resilient Service Manager to join our Mental Health Service in Hammersmith and Fulham.
£39,000.00 per annum, working 40 hours per week.
This is a 9 month maternity cover fixed term contract.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focussed integration of specialisms across the whole organisation.
Hammersmith and Fulham MH is a medium to high support Mental Health Service split across three sites (within walking distance).
As the Service Manager, you would be responsible for x1 TL and 7 Support Workers.
Irvin Road - Single Cover 24/4
Kwaanza House - Single Cover/Visting
Lena Gardens - Single Cover/Visting
Contract type: Support only
For a full job description, please visit our website.
What you'll bring:
Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
- Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
- Experience of successfully managing external partnerships to ensure successful delivery of services
- Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.