Membership manager jobs

Position title: Operations Officer

Reports to: Director of Operations

Direct reports: None at present. Operations Assistant in the future, subject to funding.

Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers

Location: Remote (with occasional UK travel)

Salary: Level 3 – £30,000-£35,000

The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.

Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.

They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.

This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.

Key responsibilities:

1. Support to the Director of Operations

· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.

· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.

· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.

· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.

2. Systems and process support

· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.

· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.  

· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.

· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.

· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.

 

3. First point of contact

· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.

· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.

· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.

 

4. Events co-ordination

· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.

· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.

· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.

· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.

 

Key expertise required:

· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.

· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.

· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.

· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.

· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.

· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.

· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.

· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.

· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.

· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.

· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.

What success looks like:

· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.

· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.

· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.

· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.

· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.

· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.

· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.

This job is not:

· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.

· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.

· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.

· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.

· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.

Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.

We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity colleagues to highlight the impact our supporters and fundraisers make to cancer patients.

You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter copy or devising a communications plan.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.

Closing date: Midnight on Monday 29 September

Interview date: Friday 17 October

Office Manager

£33,000 – £35,000 per annum (dependent on experience)

Full time and Permanent (35 hours per week)

Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.

Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice.  Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice.  In addition, we commission other research identifying and spotlighting new areas of housing injustice. 

We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.

As Office Manager, you will:

• Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.

• Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.

• Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.

• Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.

We are looking for someone with:

• Strong organisational and time management skills.
• Experience of managing an office in the charity or not for profit sectors
• Experience of supporting Boards or committees, including minute-taking.
• Knowledge of property/lease administration, or a willingness to developed this.
• Excellent written and verbal communication skills.
• Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
• A collaborative and professional style, with the ability to juggle multiple priorities and deadlines

This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.

Deadline for applications: 11:59pm 23rd September 2025 

(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)

Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.

Final interview date: w/c 6th October in person at the Commonweal Offices.

How to Apply
Please read the Job Description and Person Specification for the role.

If you wish to apply, you will need to submit:

• An up-to-date CV
• A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.

Applications should be submitted via CharityJob

No agencies please – any approaches will be ignored.

Commonweal Housing is committed to equal opportunities and values diversity in its workforce.

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

The Role:

• To develop and maintain effective working relationships across RSTMH
• To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
• To support with the management of the RSTMH office and office processes
• To undertake electronic and paper filing, and maintain filing systems appropriately
• To support with team planning, scheduling and social events and activities 
• To assist with the management and promotion of the RSTMH meeting room
• To support with financial administration
• To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
• To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
• To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
• Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
• To support the Communications Manager in scheduling and sourcing content for social media
• To support on the website by uploading and editing content through the CMS
• To help create and send the fortnightly member newsletter and the monthly non-member newsletter
• To support the Communications Manager in creating content to be shared across RSTMH communications channels
• To assist with communications planning
• To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• To support with strategies to increase members of RSTMH
• To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
• To support with membership management, ensuring data is up to date using CiviCRM
• To provide support to the managing editor for Journal-related tasks
• To ensure that all assigned tasks are completed to a high standard
• To participate in team meetings, planning and initiatives
• To assist in any administrative tasks to support the team and wider RSTMH community
• To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment
• Good analytical skills with the ability to identify key points from complex material or information

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events

This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

Interested?

Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).

No agencies please.

This is a fantastic opportunity for an experienced fundraiser to help us increase our income from mid-level and major donors, trusts and foundations, and legacies.

This is an exciting time to join our charity, Cambridge is changing rapidly, and we are working hard to tackle issues such as the loss of nature, climate change and access to green space. We have inspiring new projects to expand habitats and green spaces on the Gog Magog Hills, to create a new wetland at our Coton Reserve, to plant trees and woodlands and to save one of Cambridge’s oldest buildings. Right now, the work of our charity is needed more than ever before, and we need the financial resources to be able to step up and make even more of a difference.

Committed to our causes, you will use your donor cultivation skills to strengthen existing relationships and use your research and networking skills to identify and cultivate new opportunities. Your excellent written and development skills will enable you to work with colleagues to turn their visions into compelling proposals for funders and our wider support base. Your knowledge of fundraising best practice will ensure that we deliver an excellent donor experience.
You will be an effective worker with an eye for detail who can use your experience to fulfil the administrative and reporting requirements of the funds you are helping to raise.
You will work alongside our Membership & Communications Manager and have some support from our Administrative Assistant. You will also be supported in your work by the CEO, trustees, volunteers, and external contractors.
You will be part of a friendly and committed management team where you can make a difference, and your work will have an impact.
Our office is in an 18th century building overlooking the beautiful Wandlebury estate. Wandlebury is located on top of the Gog Magog Hills just south of Cambridge.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!

The Role

What will I be doing?

• Managing a portfolio of public engagement events, including the delivery of the summer exhibition in Dublin each year and public engagement events across NI, Scotland and Wales
• Working with colleagues from across the organisation, particularly those in the Membership and National teams to support member led or member involved approaches to public engagement, with members supported and enabled to deliver appropriate activities that impactfully contribute to the IOP’s strategic goals.
• Support the development of public engagement content that demonstrates the value of physics and its applications to our lives and the full range of career and education pathways that can be accessed through doing physics
• Support the evaluation of Public Engagement Events to ensure the ongoing improvement pf our programme

Please note that this role will require significant travel around the UK and Ireland to deliver its remit. We particularly welcome applications from outside London and the South East of England with this in mind.

Projects you work on may include:

• Managing events and activities across the UK and Ireland that connect families with physics
• Developing new, novel and exciting resources that convey the relevance of physics to our daily lives
• Supporting IOP Members and physicists more broadly to be relatable role models for young people and to tell their stories in engaging ways

Who will I work with?

• The role holder reports to the Head of Public Engagement and Dialogue
• Working closely with the other members of the Public Engagement team to deliver a vibrant annual programme
• Collaborating with colleagues from across the IOP including Membership, EDI and Communications

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• A proven track record of delivering excellence in public engagement with science and physics in particular, particularly with families
• Experience in working with volunteers and those from across the science community to deliver public engagement
• Skill in translating complex physics topics into family-friendly activities
• Experience of engaging with diverse communities, especially those currently under-represented in physics
• A degree in physics/science related/astronomy

Nice to have

• A post-graduate qualification Science/Astronomy or similar

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

.Job Purpose
The HR Manager is expected to be an integral part of the leadership team to manage the delivery of the HR strategy as well as maintaining and enhancing the HR service through business planning and projects, implementation of HR policy and providing day to day operational support on all HR matters.
Key Tasks
•
Provision of a comprehensive and responsive HR service providing advice, support, and guidance on a broad range of operational matters including recruitment and selection, employee relations, absence and change management.
•
Development of HR policy, procedures, ways of working and training resources to support the delivery of Hospice objectives, goals and values.
•
Working with managers and staff to undertake organisational change, workforce planning and organizational development and leadership initiatives.
•
To support the provision and analysis of workforce information, indicators and reports.
•
Manage support and coach the development of a HR Team consisting of HR assistant to oversee the HR systems and develop workforce dashboard/reports and manage support and coach the development of a Volunteer Co Ordinator
•
Ensure clear information is issued to the payroll service in respect of employee salaries/payments/banking details/personal circumstances, to enable smoot and efficient payment of monthly remuneration.
•
Ensure HR policies, practices and processes are up to date, effective and deliver the HR strategy and legal compliance.
•
Support and coach managers to implement and apply organisational policies and procedures, employee development including appraisals, personal development plans and succession planning.
•
Support and contribute to the development of management through coaching and mentorship
•
Provide HR support and guidance at investigation meetings and hearings, including supporting the preparation of cases, attendance and ensuring the production of formal minutes at hearings and support managers in drafting formal documentation, i.e. investigation letters, reports, disciplinary and grievance letters.
•
To seek out and contribute to improvements to the HR function and the service it provides.
•
Deliver HR project and provide support on business projects and initiatives.
•
To assess the organisation needs to determine the number and range of volunteers needed for different projects, recruitment and hiring processes, monitoring, and assessing volunteers progress and satisfaction, and the presentation of updates and data reports for Senior Management and the Board.
HR/JD/HR Manager/Aug 2025 2
•
To undertake the co-ordination of all HR administrative tasks ensuring all documentation is managed in line with the agreed standards and records are fully updated and maintained efficiently.
•
To take a key role in the recruitment and selection of all staff by supporting the development of key documents, e.g. job descriptions, person specifications, job advertisements, placing of adverts and supporting information and undertaking all pre-employment checks against agreed standards.
•
To oversee and update all information in respect of “job opportunities” at Halton Haven Hospice and the benefits of working for the Hospice on the Hospice website and social media.
•
To oversee the management, input and reporting from the HR systems ensuring accurate record keeping of information and provision of reports for managers.
•
Ensure systems are in place to keep personal information up to date and in adherence with compliance requirements including professional registrations.
•
To co-ordinate the log of HR policies, procedures and guidance documents overseeing update arrangements and dissemination of updated documents.
•
To ensure professional communications and information sharing with the full range of internal and external customers including staff, volunteers, managers, internal teams, training providers and Payroll.
•
To support the wider HR and volunteer function as required.
Key Working Relationships: To be able to influence and develop good working relationships at all levels of the organsaiton including:
•
Internal – Executive Team, Managers and all staff.
•
External – HR Networks and colleagues.
Policies, Procedures and Practice
•
Working with the Executive Team, proactively participate and lead in the review, development and implementation of Human Resources policies, procedures and guidelines to provide a quality, compliant and responsive service.
•
Provide advice, guidance and training to managers on all aspects of HR management, policies and procedures.
Employee Relations
•
Interpret employment legislation, terms and conditions and policy, providing comprehensive information, advice and support both verbally and in writing to line managers.
•
Advise and support managers and staff in relation to matters including disciplinary grievance, dignity at work, absence and performance management.
NOTE
The duties and responsibilities referred to are an outline only and may be changed in conjunction with the post holder, and in accordance with the needs of the Hospice. Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc.
 

Play a pivotal role in shaping the future of the magistracy — and through it, the health of the justice system.

We are seeking an inspiring leader to become the next Chief Executive of the Magistrates’ Association, the only independent voice of magistrates in England and Wales.

The MA is a Royal Charter charity with around 12,000 members. For more than a century we have championed magistrates, supported their development, and spoken truth to power on behalf of the magistracy and the wider justice system.

This is a unique opportunity to lead a small, committed team and a wide network of trustees and volunteers at a moment of real change. After years of decline, magistrate numbers are growing again and their role is expanding. Following a major programme of modernisation, the MA is stronger, more visible, and ready to build on this momentum.

As Chief Executive, you will:

• Provide strategic leadership, working closely with the Board of Trustees

• Be a visible and authoritative advocate with government, judiciary, Parliament and the media

• Oversee the delivery of services and support that matter to members

• Lead the growth of our membership, engaging new magistrates and re-connecting with those who have left

• Ensure strong financial and organisational management of the Association

We are looking for an experienced and credible leader with:

• A track record of strategic leadership and organisational development

• Strong financial and business acumen

• The ability to influence at the highest levels and act as a public spokesperson

• Experience of growing a membership body or comparable organisation

• A clear commitment to equality, diversity and inclusion

Finance Manager (Transformation)

Are you a qualified accountant with deep charity sector experience and a passion for leading financial change?
This is a rare opportunity to take ownership of a major financial transformation programme that will reshape the structure of a leading membership and publishing organisation.

Location: London – a short walk from Tower Hill Underground station
Salary: £80,000 - £95,000
Contract: Full-time, 6 months fixed term contract

This transitioning and growing membership is seeking a Finance Manager to lead the design and delivery of new financial systems (Business Central), processes, and controls as they transition into a new group structure. You will play a pivotal role in ensuring financial architecture is robust, compliant, and fit for the future.

What you’ll be doing
As Finance Manager (Transformation), you will:
• Lead collaboration with external technology partners to design and deliver major system changes.
• Manage the reconfiguration of Microsoft Business Central into a group finance system.
• Oversee testing, training, and go-live activities to ensure smooth delivery.
• Embed financial controls and systems aligned with Charity Commission regulations, SORP 2025 Tier 3, VAT and tax compliance, and ESG reporting.
• Redesign financial documentation and reporting frameworks to meet new standards.
• Document audit trails and ensure effective governance across both the charity and subsidiary.
• Influence and engage stakeholders across all levels, ensuring alignment and support.
• Support wider business change initiatives, embedding effective financial methodologies across the organisation.

The skills you will bring to your role as Finance Manager:
• Qualified Accountant status (ACA, ACCA, CIMA).
• Significant experience in the charity or not-for-profit sector.
• Proven track record of finance transformation and change management.
• Hands-on experience implementing new financial systems and controls, ideally with Business Central.
• Strong knowledge of charity finance regulations, SORP, VAT, and restricted fund accounting.
• Excellent stakeholder engagement and influencing skills.
• Analytical, detail-focused mindset with the ability to thrive in a fast-paced environment.

To apply for the position of Finance Manager through TPP Recruitment, please send your CV to [email protected]
Application will close on Friday the 19th of September, and successful applicants will have a two round interview process.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Managing Agent Contract Manager

We are looking for a Managing Agent Contract Manager to join our Rent & Service Charge Team, this is an exciting opportunity to play a pivotal role in ensuring residents receive excellent housing services and real value for money.

Position: Managing Agent Contract Manager
Location:Stratford, London / Hybrid (20–40% office-based, 3–4 days from home)
Salary: £47,135 – £52,008 per annum (London weighted, dependent on experience)
Hours: Full Time (35 hours per week)
Contract: Permanent

Closing Date: Sunday 28th September 2025
 

The Role

This role goes beyond management it’s about influence, accountability, and impact. You will be the trusted expert holding external managing agents and superior landlords to account, ensuring every contract stands up to scrutiny, every pound of service charge delivers value, and every resident receives the high standard of service they deserve.

You will:

• Ensure fairness and compliance by validating and challenging service charges to meet lease and legislative requirements.
• Drive accountability by holding managing agents and landlords responsible for the quality and value of services delivered.
• Champion residents by resolving disputes, challenging poor performance, and ensuring transparency.

About You

We’re seeking a confident, knowledgeable, and credible leasehold professional who thrives where law, compliance, and resident outcomes intersect.

You will bring:

• Proven expertise in leasehold block management, ideally across large or complex estates.
• Strong legal and regulatory knowledge, including the Landlord & Tenant Act 1985, Commonhold & Leasehold Reform Act 2002, and Leasehold & Freehold Reform Act 2024.
• Confidence in challenging service charges, enforcing compliance, and supporting tribunal cases.
• Professional credibility, ideally with IRPM or RICS membership (or equivalent experience).
• Excellent stakeholder and negotiation skills, with the ability to hold senior external partners accountable.

If this sounds like you, we’d love to hear from you.

Benefits Include

• Excellent pension plan (up to 6% double contribution)
• 28 days annual leave plus bank holidays, rising to 31 days with length of service
• Westfield Health Cash Plan
• Non-contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
 

About the organisation

One of the UK’s leading housing associations and developers, founded on the belief that high-quality housing is vital for people’s health, happiness, and security. Over 250,000 people call our properties home, and we’re proud to serve diverse communities across London, the South East, and the North West.

People are at the heart of everything we do, and our success depends on employing and supporting the very best people. We are proud to be a Stonewall Diversity Champion, a Disability Confident employer, and signatories of the Time to Change Employer Pledge to help end mental health discrimination.

Other roles you may have experience of include Contract Manager, Leasehold Manager, Service Charge Manager, Block Manager, Leasehold Services Manager, IRPM Manager, RICS Manager, Housing Contract Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Fundraising Manager

We are seeking an ambitious Fundraising Manager to grow income and support thousands of rural young people across England and Wales.

• Salary: Circa £37,000 -£40,000pa
• Location: Warwickshire, Hybrid 2-3 days per week from home 
• Hours: Full-time:  37.5 hours/week Core hours 10am-4pm (occasional evenings/weekends)
• Contract: Permanent
• Closing Date: 26th September 2025 Interviews: On a rolling basis

About the Role

We’re looking for a motivated and experienced Fundraising Manager to secure funding of one of the UK’s most vibrant rural youth charities. This is a unique opportunity to make a tangible difference, supporting young people through training, competitions, skills certificates and travel. 

You will take the lead in developing and delivering fundraising strategies that grow income from trusts, foundations, corporate partners, and individual donors. The role requires someone who can spot opportunities, write compelling bids, and nurture long-term relationships with funders and supporters.

Key Responsibilities

• Researching and identifying new funding opportunities
• Writing persuasive funding applications, reports, and case studies
• Growing income from trusts and foundations
• Building corporate partnerships and sponsorships
• Developing innovative individual giving campaigns
• Creating fundraising toolkits for local clubs and federations
• Tracking income and reporting against targets
• Collaborating closely with marketing and communications teams

About You

You may have experience in a membership-based organisation, ideally in the sporting, horse racing, countryside, or youth sector, and now want to use your skills to benefit rural young people.

You’ll be:

• A confident communicator, able to build rapport with funders, volunteers, and young people
• An experienced bid writer with a track record of securing income from trusts, foundations, or corporate partners
• Empathetic, with a genuine passion for youth development
• Charismatic and personable, able to connect naturally with rural communities and young people
• Proactive, creative, and always seeking new ways to grow income and engage supporters
• Career focussed

About the Organisation

Our client is a national charity covering England and Wales,  committed to empowering young people in rural areas. Through a wide range of programmes, from sports and training to community projects, they help thousands of young people develop skills, confidence, and leadership. Joining them means contributing to a vibrant and meaningful cause, working with passionate colleagues who care about rural youth.

Other roles you may have experience of could include:

Fundraising Officer, Development Manager, Corporate Partnerships Manager, Trusts and Grants Officer, Membership Development Manager, Head of Fundraising, Philanthropy

Head of Campaigns & Sales

• Are you a growth-focused sales and campaigns leader who thrives on delivering results?
• Do you have the drive to win new business, upsell existing customers, and lead multi-channel campaigns that generate real revenue?
• Do you want to put your commercial skills to work in a role that directly transforms post-16 education?

Then this could be the role for you.

Learning on Screen is looking for an ambitious Head of Campaigns & Sales to drive our next stage of revenue growth. This is both a strategic and hands-on role: you will lead targeted, multi-channel campaigns while also engaging directly in the sales process to win new business and upsell existing customers.

From building and managing a strong pipeline to pitching, negotiating, and closing deals, you’ll ensure ambitious income targets are achieved and exceeded. Working closely with the Chief Revenue Generation Officer, you will lead a small team and align sales and marketing to maximise impact.

Success in this role will mean surpassing revenue targets, growing our customer base, securing high-value partnerships, delivering campaigns with measurable ROI, and strengthening retention so that existing members and customers remain engaged. In short: you will be at the heart of sustainable growth, with every success directly contributing to transforming education.

Role Overview

• Job Title: Head of Campaigns & Sales
• Salary: £36,000 actual (£45,000 FTE)
• Hours: 28.8 hours per week (4 days, 80%)
• Contract: Permanent, part-time
• Location: Remote
• Reports to: Chief Revenue Generation Officer

What you will be doing 

• Sales growth – Deliver organisational revenue targets by driving new sales and upselling across membership, sponsorship, training, and partnerships, while supporting strong retention.
• Pipeline management – Build, track, and convert a robust pipeline of prospects and opportunities.
• Sales execution – Lead sales conversations, pitches, and negotiations through to closing deals.
• Campaign delivery – Design and deliver integrated, multi-channel campaigns (digital, events, outreach, social media, partnerships) that generate leads and conversions.
• Content and messaging – Oversee compelling, sales-focused content and communications that cut through the noise.
• Digital marketing and analytics – Use CRM, SEO/SEM, social media, and analytics to generate leads, track performance, and optimise ROI.
• Team leadership – Line manage the Business Development Officer and Marketing Assistant, setting clear priorities and motivating them to deliver results.
• Collaboration – Work with colleagues across Membership, Development, and Digital to maximise growth opportunities.
• Performance reporting – Report on revenue delivery, pipeline health, and campaign ROI to senior leadership.
• External profile – Represent Learning on Screen at events, conferences, and sector networks to raise visibility and generate sales.

What we are looking for

• A proven track record of delivering sales growth — winning new business and upselling existing customers.
• Success in delivering multi-channel campaigns with measurable financial results.
• Experience in building and converting a pipeline, negotiating, and closing deals.
• A commercial, results-driven mindset with a focus on ROI.
• Strong leadership skills with experience managing a small team.
• Excellent communication skills, with the ability to pitch, influence, and inspire.
• Agility to adapt quickly and thrive in a fast-paced environment.

Bonus if you have

• Experience in a membership or education-based organisation.
• Experience selling sponsorships, partnerships, or training services.
• Knowledge of event or training programme marketing and sales.

This is a rare opportunity to apply your commercial skills in a meaningful way — driving growth while shaping the future of digital learning.

About Us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you will feel right at home here.

 How to Apply

Please submit the following documents via the 'apply' button below:

• Your CV
•  Cover letter outlining your relevant experience and qualifications
• Completed equality and diversity monitoring form

Application Deadline: Monday 22nd September 2025 by 12pm
1st Interviews: W/C 29th September 2025 (held remotely)

Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
 

Unfortunately, we are unable to consider any applications received after the deadline.

We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?

We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.

The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.