Buckinghamshire Mind works to support and represent people with mental health problems living across the county. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with national Mind we will not give up until everyone in our community gets the respect and support they need.
Post Title: Crisis Services Manager
Reports to: Head of Operations
Salary: £30,000 per annum
Contract: Permanent
Hours of Work: 37 hours per week
Some flexibility on working pattern with a minimum of 2 evening shifts per week (Wednesday and Thursday or Friday). The remaining hours to be worked throughout the week. Exact shift pattern to be agreed.
Holidays: 25 days per annum, plus 2 wellbeing days, plus bank holidays (pro-rata)
Pension: Auto-enrolment scheme in place
Probationary Period: Six Months
Place of Work: Across Aylesbury (Whiteleaf Centre and Ashton House) and High Wycombe (Buckinghamshire Mind High Wycombe Office) in line with the agreed shift pattern.
In line with Covid-19 guidance there will be a mix of face-to-face service delivery and working from home until restrictions are lifted.
Please note: From April 2021 is anticipated that further funding will become available to expand the service in High Wycombe to run 7 days per week.
ABOUT THE SAFE HAVEN SERVICE
The Safe Haven offers a welcoming, safe, friendly and non-stigmatising environment for people to access in times of out-of-hours crisis’ and as an alternative to A&E, or secondary mental health care. It offers a safe place for emotional support, resilience building and person-centered support. Its aim is to deliver the following key outcomes: -
- To provide a calm and welcoming environment for those people facing out-of- hours mental health crisis’ as an alternative to emergency departments.
- Treat service users with respect and provide personalised support focused on individual need.
- To prevent the escalation of a mental health crisis and thereby reduce A&E attendance and avoid hospital admissions.
- To raise service user awareness of alternative mental health services appropriate to personal need and circumstances and encourage their use to improve longer term mental health and well-being and reduce social isolation.
- To increase the independence and self-management skills of those people accessing the service.
ABOUT THE ROUGH SLEEPER INITIATIVE
The Rough Sleeper Initiative (RSI) is delivered by several partner organisations, including Buckinghamshire Mind. The RSI supports individuals identified as rough sleeping, or in temporary housing in Aylesbury.
Buckinghamshire Mind’s Mental Health Support & Liaison Worker (MHSLW) is situated within the Rough Sleeper Initiative. The MHSLW provides personalised asset-based support to improve mental well-being and prevent mental health crises becoming a barrier to long-term housing solutions.
PURPOSE OF THE ROLE
The Crisis Services Manager will be responsible for the ongoing operational management and mobilisation of the anticipated future expansion of our Crisis Services. Additionally, they will provide line management to the Safe Haven Team Leads and the Mental Health Support & Liaison Worker. They will have significant experience of managing and developing staff, project management, ensuring operational quality and promoting equality and diversity.
They will have significant experience of supporting and coaching staff working in challenging environments with adults with challenging behaviour and complex needs.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends.
The Crisis Services Manager will be required to work collaboratively with the Head of Operations and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of Buckinghamshire Safe Haven and Buckinghamshire Mind’s contribution to the Rough Sleeper Initiative, including ensuring the achievement of all key performance indicator targets. They will have responsibility for ensuring Crisis services operate in line with organisational H&S processes and procedures and will be a member of the H&S committee.
SUPERVISION, TRAINING AND SUPPORT
- Supervision is provided by the Head of Operations on a regular basis.
- Buckinghamshire Mind has a system of annual appraisals.
- Buckinghamshire Mind is committed to training and allocates training according to a clearly defined annual training needs analysis.
- Buckinghamshire Mind is a Mindful Employer.
KEY RESPONSIBILITIES
Tasks will vary from week-to-week depending on priorities, but regular tasks will include:
Operational Management
- To oversee the management of the Safe Haven and Rough Sleeper Initiative services in line with organisational values and service quality expectations.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators) from Crisis Service delivery.
- To provide effective line management supervision to the Safe Haven Team Leads, the Mental Health Support & Liaison Worker including coaching and performance development.
- To collaborate with the Head of Operations and the HR Manager to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets.
- To mobilise the expansion of future crisis services in line with agreed project plans.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Safe Haven Team Leads to ensure adequate and appropriate staffing at all times within the Safe Haven service.
- To work closely with the Finance Manager to ensure the Safe Haven Services are delivered within the available budget.
Partnership Working
- Work collaboratively with Oxford Health NHS Foundation Trust staff to support, develop and promote both the Safe Haven services.
- Manage the Mental Health Support & Liaison Worker to fully contribute to the Rough Sleeper Initiative partnership meetings and provide an interface to other Buckinghamshire Mind services.
- Establish excellent working relationships with out-of-hours services such as Emergency Services, Crisis Teams, SCAS and GPs, around inward and outward referrals.
- To attend and contribute towards meetings pertaining to patient care on behalf of the Safe Haven service, to ensure collaborative multi-agency working.
- Represent Buckinghamshire Mind at external meetings as agreed with the Head of Operations.
Quality and Compliance
- To work within Buckinghamshire Mind’s policies and procedures including Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health and Safety, GDPR and Professional Boundaries.
- To embed all operational policies across managed services in line with a consistent organisational approach.
Service User Involvement
- To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.
- Ensure bi-annual service users satisfaction surveys are undertaken.
Quality and Monitoring
- Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Head of Operations.
- Ensure that all managed services are effectively informed by service user feedback.
- Keep up to date with best practice and contribute to the continuous improvement of the service.
- Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.
- Produce regular service summary reports.
- Attend and contribute to H&S committee meetings.
General
- Undertake such duties not included in the job description as are reasonably requested by the Head of Operations.
- This role involves out of hours working and a willingness to work flexibly is required.
- To keep line manager informed about other projects, events and related issues regarding Buckinghamshire Mind’s managed services.
- To prepare for supervision and use it effectively.
- To work in a flexible way to take on other responsibilities as appropriate.
NOTE: The post holder will be an employee of Buckinghamshire Mind but will also be given an honorary Oxford Health contract to access premises and read and upload patient notes.
PERSON SPECIFICATION
The person specification seeks to define a person most likely to be suited to the job of Crisis Services Manager. Candidates are required to meet all the essential Conditions listed. E = essential criteria; D = desired criteria. Reference to both Conditions and Requirements in completing your application form will help in selecting candidates for interview.
Conditions
- Positively supports the aims and work of Buckinghamshire Mind (E)
Requirements
Qualifications and experience
- Managing services for vulnerable people in a service delivery organisation. (E)
- Excellent people and project management skills and significant experience of supporting and managing staff. (E)
- Experience of working in the voluntary sector. (D)
- Experience of working within a mental health crisis service or similar (E)
- Experience of working within a homelessness service. (D)
- Experience of motivating, developing and training staff. (E)
- Successful track record in performance management of staff. (D)
- Experience of creating and implementing safety and risk policies and procedures. (E)
- Compiling and interpreting performance data and reporting against service targets. (E)
- Successful track record in planning and project management. (E)
- Experience of report writing and presentation. (D)
- Supporting people with mental health problems. (E)
Knowledge
- Knowledge of and empathy for the issues facing people with mental health problems. (E)
- Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety. (E)
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice. (E)
- Knowledge and understanding of the relevant statutory authorities including NHS and social care. (D)
Skills/attributes/abilities
- Excellent communication skills and able to communicate effectively to a variety of audiences. (E)
- Commitment to service user involvement and able to work with service user groups to develop this. (E)
- Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
- Commitment to working within the policies of Buckinghamshire Mind including confidentiality and safeguarding. (E)
- Positive attitude, passionate about working for Buckinghamshire Mind and able to inspire people to higher levels of performance. (E)
- Team player and able to form positive, professional relationships with staff at all levels. (E)
- Able to work effectively with a range of external stakeholders. (E)
- Strong organisational skills and able to take control of own workload and meet deadlines. (E)
- Ability to work independently with minimum support. (E)
- Confident in challenging poor performance assertively, constructively and successfully. (E)
- High professional standards and the ability to communicate these clearly to others. (E)
- IT literate to aid communication and analysis of data. (E)
- Willing to undertake training and development. (E)
- Has a full driving licence and use of own vehicle (work related mileage will be paid) (E)
Employee Benefits
- 25 days annual leave plus bank holidays and 2 wellbeing days pro rata
- Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
- Cycle to work scheme
- Employee Assistance Programme – free professional confidential counselling
- Childcare vouchers
- Annual leave purchase scheme
- Flu vaccinations
- Free eye tests
- Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution
To apply, please send the following 2 documents:
- CV
- Supporting Statement (explaining how you meet each criteria in the job description)
Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
Applications will be reviewed on an ongoing basis, therefore please apply as soon as possible.
Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health... Read more
We have an exciting opportunity for you to join our Crisis Café team as a Crisis Peer Support Worker.
Start date: As soon as possible.
Job title: Crisis Peer Support Worker
Working base: Roles in Bedford or Luton or Milton Keynes
Area covered: Bedford or Luton or Milton Keynes
Reports to: Crisis Café Team Leader
Contract type: Permanent
Salary: £20.700.00 FTE
Working hours: 5:00pm to 11:00pm
Flexibility required: Evenings and/or weekends depending on agreed hours
Checks needed: Enhanced DBS and 2 satisfactory references
Contracted hours: We are looking for the following roles in each of our Crisis Cafes:
- MK: 1 role x 12hrs (2 evenings per week) and 1 role x 18hrs (3 evenings per week)
- Luton: 1 role between 12 – 30 hours (2 – 5 evenings per week)
- Bedford: 1 role 30 hrs per week (5 evenings per week)
Working days:
- Bedford/Luton: Agreed hours worked flexibly across 7 days a week (Mon-Sun)
- MK: Agreed hours worked flexibly across 5 days a week (Tues-Sat)
About Mind BLMK
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
About the role
Our Mind BLMK Crisis Cafes are out-of-hours mental health crisis services which are located in Bedford, Luton and Milton Keynes that provide a safe and welcoming space for people who are feeling distressed and experiencing a crisis.
During this role you will use your own lived experience of mental health to support others to de-escalate a crisis, facilitate crisis focussed 1:1s and run peer group sessions that offer structured interventions and support.
Your responsibilities will include:
- Deliver crisis focused one-to-one support and ensure outcomes which supports individuals experiencing a mental health crisis in Bedford, Luton or MK in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Deliver a strength based approach to crisis de-escalation using own lived experience of mental health, in order to facilitate a space where people feel accepted and understood. Share ideas and approaches that have been useful in recovery and crisis de-escalation and embed this in working practices as a peer.
- Assessing need and suitability for the service in line with the access to services process and undertaking one-to-ones.
About you
Experience required:
- Own personal lived experience of mental health challenges.
- Experience of using own mental health experience to support the recovery and wellbeing of others.
- Carry out assessments and 1:1s utilising lived experience of mental health and principles of peer support work.
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers.
- Promoting a service.
- IT (MS Outlook, Word and Excel and internet).
- Good literacy and numeracy skills.
- Good communication, motivational and negotiation skills.
- Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.
Closing date: 5pm on Monday 1 February 2021
TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can view the full Job Description and download the application form.
Please note, you are not applying at this stage.
Mind BLMK is a Disability Confident Employer and has been committed to the Mindful Employer charter since 2008.
No agencies please.
Do you want to join an award winning team that is making a difference to people's lives and the natural world we live in?
MAIN DUTIES AND RESPONSIBILITIES:
To take the lead in:
- Co-ordinating Tree and Wildflower Nurseries with responsibilities for ensuring supply meets all of Lindengate’s commercial needs, as well as creating year round tasks for gardeners and increasing/maintaining habitats at Lindengate and elsewhere.
- Co-ordinating development, and ongoing maintenance of the wildlife ponds, the Community Nature Reserve and Education facilities, and co-ordinating the Rough Around the Edges project.
- Developing training for volunteers in conservation practices as needed to fulfil gardener activities, and site and trading objectives.
- Co-ordinating conservation volunteers.
- Supporting Short Programmes for young people with conservation, bush craft and heritage craft activities.
- Liaising with the STH Co-ordinators and their team to ensure that all service users programmes are supported as is best for the service users and the overall site objectives.
- Assisting and supporting training for STH volunteers and gardeners, especially with conservation projects.
Other responsibilities:
- Support in planning a 3 month rolling programme for activities in the gardens, nature reserve and conservation areas.
- Support in the development of a programme of growing and productivity on the site to support its financial sustainability.
- Keep records of the tree and shrub nursery using the ‘Accessions’ file.
- Keep an up to date inventory of all site and horticultural tools and materials, and support in the liaising of suppliers for repairs, replacements and additions.
- Ensure the site is properly equipped for all H&S needs in line with current legislation and agreed policies, and implement monthly updates of risk assessments/ fire drills as the site develops.
- Support the Horticultural Manager with resourcing all that is needed for the site development and all programmes according to agreed deadlines and budgets.
- Support in the implementation of all site-based volunteer, corporate fundraising and community group events. This will require some evening and weekend working.
- Implement agreed induction for new Site and Hort volunteers joining the team.
- Support all activities with effective communication and learning.
- Support in the implementing all aspects of site maintenance.
- Share general co-ordinator responsibilities with Site and Hort Co-ordinator (Hort).
- Develop a series of nature based walks and talks for gardeners, volunteers and visitors.
- Assist in the development of our conservation income streams.
PERSON SPECIFICATION
A combination of specific conservation/horticultural qualifications and/or experience, supervisory skills, and a natural aptitude to deal with a highly flexible environment. An empathy for those dealing with mental health needs and a proven track record in working with young people is paramount.
- RHS Level 2 Horticulture equivalent with relevant experience working in horticulture.
- Proven experience in managing wild spaces and habitats.
- Able to demonstrate an in depth knowledge of native species, conservation methods and practices, including bush and heritage crafts.
- Experience of successfully working with volunteers, community groups and young people.
- Strong communication and interpersonal skills.
- Demonstrate an understanding of mental health needs.
- Competency in Word & Excel.
- Competency in working to budgets and resourcing.
- Competency in project co-ordination.
Personal attributes
- An empathy for people with mental health needs, especially young people.
- Values that are in line with Lindengate’s policy to conserve nature and use eco-friendly and recycling methods.
- High personal standards, including good time keeping, ability to meet deadlines and general good husbandry with all activities.
- Good leadership skills, enthusiastic personality, able to motivate others and work as part of a team.
- Pleasant and patient manner, and ability to relate positively to many different kinds of people.
- Ability to deal with changing priorities and respond happily to the need to be flexible.
COMPLIANCE WITH POLICIES
All duties and responsibilities should be carried out in accordance with agreed policy and procedures, in particular the policies on Vulnerable Adults, Boundaries, Safeguarding, Confidentiality, Data Protection and Health and Safety.
Lindengate Mental Health Charity is located at a stunning five-acre site in Buckinghamshire, where nature breathes new life into anyone who is ... Read more
The client requests no contact from agencies or media sales.
We have an exciting opportunity for you to join our Crisis Café team as a Crisis Recovery Worker.
Job title: Crisis Recovery Worker
Working base: Roles in Bedford, Luton or Milton Keynes
Reports to: Crisis Café Team Leader
Contract type: Permanent
Salary: £20,700.00 FTE
Flexibility required: Evenings and/or weekends depending on agreed hours
We are looking for the following roles in each of our Crisis Cafes:
- MK: 1 role x 12hrs (2 evenings per week) and 1 role x 18hrs (3 evenings per week)
- Luton: 1 role between 12 - 30 hours (2 - 5 evenings per week)
- Bedford: 1 role 30 hrs per week (5 evenings per week)
Checks needed: Enhanced DBS and 2 satisfactory references
About Mind BLMK
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
About the role
Our Mind BLMK Crisis Cafes are out-of-hours mental health crisis services which are located in Bedford, Luton and Milton Keynes that provide a safe and welcoming space for people who are feeling distressed and experiencing a crisis. During this role you will support individuals to de-escalate crisis and improve mental health and wellbeing, through focussed 1:1s and structured crisis interventions.
Duties and Responsibilities include:
- Deliver crisis focussed one-to-ones and ensure outcomes which supports individuals experiencing a mental health crisis in Bedford, Luton or MK in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process and undertaking one-to-ones.
- Contribute to maintaining an effective volunteer workforce for the service.
- When required and as directed by the Crisis Cafe Team Leader, represent Mind BLMK to ensure an external presence to promote Mind BLMK’s services to increase awareness and beneficiaries.
- Identify and build good working relationships with community groups, relevant services and activities for partnership work and signposting, as well as keep updated information about them.
About you
Experience required:
- Working in a small service within a wider organisation, including delivering a service against performance targets.
- Using a dedicated database/system for recording of and reporting service data.
- Working with, coordinating and supporting volunteers.
- Experience of working with individuals experiencing mental health and wellbeing issues
Closedown: 5pm on Monday 1 February 2021
Start date: As soon as possible
TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can view the full Job Description and download the application form.
Please note, you are not applying at this stage.
Mind BLMK is a Disability Confident Employer and has been committed to the Mindful Employer charter since 2008.
No agencies please.
“This organisation is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs and expects all staff and volunteers to share this commitment”
We are looking for people who care, have patience and life experience and like working with young people. Due to increasing demands for our service, we have several Talkback learning assistant vacancies to deliver a range of services to our members with learning disability and/or autism. Within the Equip team, you will be working part of your time in local Further Education colleges supporting young people,( 16-25 years old) one to one, towards their education goals. We also do community based projects including gardening and allotment groups (some of which are based in National Trust properties), social and life skills training, a men’s independence group, travel training, a drama group which puts on regular shows, a recycling and tools workshop, a creative media group and a group working with animals.
We are currently recruiting for:
Project Workers – Learning Assistants - £18000- £19200 p.a. or pro rata
Both full and part time roles available (a minimum of 3 days a week)
Full year and term time roles available
No shift work or evening/weekend work
You will work at our High Wycombe and Aylesbury buildings, plus in local colleges and out in the community. You will work alongside people with a learning disability or autism to meet their individual needs also support young people with their families to achieve positive outcomes.
To succeed you will be able to work both as part of a team and independently and have a 'can do' attitude. You will need to have good communication skills and an understanding of how to build confidence in a young person. We can teach you all you need to know; you just need to have the passion and care.
You will have the opportunity to help someone develop and grow as a person whilst making a difference that will live with you forever. And, as one of our team said ‘Working with people with a learning disability or autism is the most rewarding and fulfilling role’
This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including a Disclosure & Barring Service check (DBS) including checks with past employers (Applicant Declaration must be completed and returned with application).
Closing date: 31st December 2020
Talkback’s roots are in self advocacy, in building self confidence and self esteem to enable people with a learning disability to use the skills t... Read more
The client requests no contact from agencies or media sales.
Background
NOAH Enterprise has been delivering services to vulnerable people throughout Bedfordshire since 1987 and has established and embedded the single trusted adult model. This means that each service user can begin to trust one person as they get to know them, and this trust allows recommendations and support options to be taken up.
You will be committed, compassionate, resilient, caring, have common sense and be empathetic to the needs of those among the most deprived. You will work with people who may be chaotic, may have mental health and addiction issues but need your help and support.
Throughout your work you will have considerable autonomy and significant periods of time lone working, enabling you to make a personal difference to people’s lives. You will have excellent time-management, prioritisation, motivating, organisational, inter-personal, and administrative skills. You will be competent in IT and communication, have the ability to build relationships with people from many nationalities and organisations and a commitment to help those in need. You will be persistent and undaunted in the face of seeming adversity.
Job Purpose
· You will provide on a 1-1 basis, support for the living and lifestyle needs of a group of 8 carefully selected homeless people with complex needs who have been allocated independent accommodation within Luton on the Housing First Pilot.
· To provide and coordinate, within daytime hours and with crisis telephone advice out of hours, specialist welfare service support where needed.
· To provide lifestyle and education to clients who have experienced repetitive homelessness to actively reduce the risks of eviction and abandonment. Promote independence and understanding of primary health service access to reduce the use of emergency services.
· To work with NOAH management to coordinate delivery of grant funds allocated for the project to transform flats into homes and to provide for the personalisation needs that will help people feel a sense of connection and safety.
· To innovate and work creatively to source additional material, items and technical expertise from the wider community in Luton such as other grants, corporate donors and corporate social responsibility team building days in order to help clients transform their flat into a home.
· The Housing First Service aims include:
ü Supporting people who are homeless with multiple and complex needs to access suitable accommodation.
ü Developing new approaches to working with people with multiple and complex needs.
ü Supporting service users to improve their health and wellbeing.
ü Supporting service users to engage with services to meet their health and social care needs that are non-emergency.
ü Supporting service users to build resilience, develop their social capital within the local community and support recovery.
ü Supporting service users to develop independent living skills to live more independently in the community and sustain their accommodation.
ü Reducing the use of acute emergency services, such as A&E, ambulance call-outs and fire and rescue service.
ü Reducing repeat homelessness.
ü Contributing to the reduction in rough sleeping.
ü Contributing to the reduction in the use of temporary accommodation
Main Duties
· To promote and provide clear information about the Housing First Project to other organisations and to work in close partnership across different agencies to share information to reduce rough sleeping in Luton.
· To deliver some on street outreach work in Luton to meet prospective candidates and assess their suitability for the project.
· To assist with receiving and managing new referrals onto the project both from external and internal sources and to maintain communication with the referrer.
· To attend the Housing First Operations Group and Caseload group to support the processes of assessing eligibility, prioritisation and allocation.
· To work with the new tenant to prepare them for embarking on an independent tenancy, communicating their responsibilities whilst also providing reassurance and advice.
· To support the new tenant to work with the housing officer to develop between them a strong and positive relationship which can withstand future tensions.
· To support the new tenant with all administration around setting up and equipping their new home incorporating their personal choices where possible.
· To support the new tenant with completing the 2 support plans on inform within week one and then to renew these at scheduled intervals every 12 weeks.
· To assist the clients to access primary health care services to help stabilise any health and wellbeing concerns or addictions if they are interested in this support.
· Build trust and relationships at a pace suitable to them, learn about their lives, their background and their ongoing needs. Where appropriate offer expertise and advice to tackle some of the barriers in their lives such as housing, benefits, employment, relationships and health.
· Use motivational interviewing techniques to support people to explore their own lifestyles and choices and to reflect on whether they are interested in recovery.
· To provide the clients with opportunities and choice to receive free support in decorating their homes with the assistance of corporate volunteering teams.
· To maintain keywork contact in person or by phone at least every other day with every client on their caseload and deliver a personalised approach allowing the client choice in the way that they engage with NOAH.
· To use the inform system to record every support intervention which is delivered.
· To provide opportunities and facilitate visits to places to encourage clients to live their own lives and to express their personalities and individuality and reduce social isolation.
· On an ongoing basis to help to manage their personal safety including undertaking persistent, assertive outreach such as on-street visits at any stage where eviction or abandonment seems to be approaching in order to give the client every opportunity to retain their home.
· To work with the local communities and neighbours to promote positive communication and understanding in order to reduce ASB and maintain property infrastructure.
· Monitor improvements and regressions and support the NOAH management in delivering comprehensive monthly reports to update commissioners of the current situations, trends, challenges and success that the project has witnessed.
· To support the NOAH management to ensure excellent quality and robust evidence is available to demonstrate the effectiveness of the Housing First Pilot. Working alongside the University of Bedfordshire team to audit this work and promote continuation of the project through a robust exit strategy which will ensure continuity of funding and the opportunity for project expansion.
· Submit written reports as required
General Duties
· Act as a NOAH Enterprise representative always and in a manner befitting a representative of the organisation.
· To work as part of the wider NOAH welfare team which includes supporting the work of the welfare centre as well as the on-street outreach workers.
· Identify opportunities to improve the level of service NOAH offers to service users.
· Take a responsible approach to your personal development – manage and update own skills base to ensure quality service delivery and engage fully with all training offered.
· As part of the NOAH welfare staff team you will be required to be part of an on-call rota and take occasional phone calls from service users requiring out of hours advice.
Application deadline: 10/02/2021
Vision
NOAH Enterprise is a charity which seeks, out of Christian conviction, to help the most disadvantaged in the local community. ... Read more
The client requests no contact from agencies or media sales.
Role – Hub Co-Ordinator – Attain & Aspire Project (Young People Leaving Care/At Risk Of Offending)
Salary - £20,450 - £22,035 – Full-Time
Location – Central Bedfordshire (Working from home with meetings in the Luton office a few times a month)
Interview Date – Thursday 14th January 2021
Closing Date – Wednesday 7th January 2021 @ 5PM
Our client is looking for an enthusiastic individual to join their growing team. Following project restructuring and Charity expansion, this person will co-ordinate 2 new hubs in Central Bedfordshire. One hub is for young people leaving care (Attain project), the other is for young people at risk of Offending (Aspire project). Aspire & Attain have been running for a number of years in adjoining counties.
They are an exciting, growing charity currently working across Herts, Beds, Bucks & North London. Specifically, setup 6 years ago to address the needs of a ‘lost generation’ of 15-25-year old’s. Needed more than ever, they work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of offending/exploitation.
The ideal candidate for the role should have the following skills/experience –
- Experience of working within care and care leaving and/or offending, either personally or professionally.
- Excellent organisation, team leadership and communication skills are essential.
- Excellent computer literacy skills, including the use of internet and office-based platforms and applications (Including Word, Excel & Outlook)
- Excellent organisational skills, with a good eye for detail.
- A confident, friendly outgoing personality would be beneficial.
- The willingness to be the first point of contact for anything related to the project.
The key responsibilities for the role are as follows –
- You will be responsible for recruiting, deploying, co-ordinating and supporting a team of around 20 volunteer adult mentors, supported by the Development Manager for each project. Each project supports beneficiaries through a two-year transition programme, helping them to make an effective journey towards independent, adulthood, and a positive lifestyle and future.
- Helping to develop stronger links with businesses and the wider community to create opportunities for young people, whilst supporting the adult mentors to help young care leavers to make the most of them and attain their potential!