Mental health volunteer roles in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Graphic Designer – Share Your Heart of Gold with SUNSHINE
Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated and disconnected. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.
To help us shine even brighter, we are looking for a Graphic Designer with a Heart of Gold to create uplifting, vibrant designs that inspire, empower, and connect.
Why This Role Matters
Visuals are the heartbeat of SUNSHINE. They carry our message of joy, dignity, and community spirit into the world. As our Graphic Designer, you will help us:
-
Promote our programmes so more people can join and feel connected.
-
Celebrate our volunteers and supporters with designs that radiate gratitude and pride.
-
Inspire funders and partners with professional, emotionally resonant materials.
-
Spread sunshine across London through vibrant, positive imagery.
What You’ll Create
We’re especially looking for support with these initial designs:
-
Roller Banners – to take to events and showcase SUNSHINE.
-
Social Media Posts – promoting SUNSHINE, our programmes, our volunteer opportunities, and fundraising needs.
-
Business Stationery – letterhead, compliment slip, business cards, appointment card.
-
Leaflet (business card size) – a pocket-sized introduction to SUNSHINE.
-
Info and Motion Graphics – to promote SUNSHINE, tell our story and explain our impact in engaging ways.
-
Brochures – highlighting our mission, programmes, and community stories.
-
Fundraising Drive Promotionals – vibrant campaigns to inspire giving.
Who We’re Looking For
-
A creative soul with a Heart of Gold who loves designing positive, uplifting visuals.
-
Someone with skills in digital and/or print design (motion graphics a bonus!).
-
A volunteer who believes in the power of design to inspire change and foster community.
-
Passion for social impact and a desire to help tackle loneliness in London.
Join Us
At SUNSHINE, every design you create will help bring joy, connection, and hope to people who need it most. Your creativity will not just make things look beautiful, it will transform lives by spreading sunshine across our community.
Step forward. Shine bright. Share your Heart of Gold. Because when you give your creativity, you’re not just designing—you’re bringing sunshine into people’s lives.
SUNSHINE
Loneliness Charity in London
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coempowered is a small but rapidly developing non-profit working to empower indiviuals and help build community capacity among for young people, women, and marginalised communities in the UK and internationally through workshops, classes, semiar, projects and research.
We currently have two trustees and are seeking a third trustee who can bring valuable expertise in fundraising, chairing, or education to help guide our next phase of development.
About the Opportunity
This is a formative moment for Coempowered. As a small and growing organisation, we are establishing the structures, policies, and long-term strategies necessary for sustainable impact. Our trustees play a crucial role in this process, working closely with the directors to oversee governance, support planning, and position the organisation to apply for grants and build partnerships.
We are looking for a committed individual who is passionate about our mission and willing to contribute actively to shaping Coempowered’s direction. Trustees are expected to bring strategic insight, uphold strong governance, and collaborate constructively with the board.
Key Responsibilities
-
Contribute to governance and strategic oversight as we prepare for charity registration.
-
Support planning for organisational growth, including funding pathways and programme development.
-
Provide leadership or guidance in one or more key areas:
-
Fundraising: helping to develop a sustainable funding strategy and support early grant applications.
-
Chairing and governance: contributing to board leadership, decision-making, and policy development.
-
Education: advising on programme design, partnerships, quality assurance, or public engagement.
-
-
Participate in quarterly board meetings and occasional working groups.
-
Act as an ambassador for Coempowered, upholding our values of inclusion, critical inquiry, and empowerment.
What We’re Looking For
-
Experience in fundraising, charity governance, board leadership, or the education sector.
-
A strategic and reflective mindset, with confidence in contributing to decision-making.
-
Reliability, professionalism, and a genuine interest in developing a growing non-profit.
-
Willingness to commit long-term and help build the organisation collaboratively with the existing trustees and directors.
Time Commitment
Approximately 6-8 hours per month, remote, with quarterly board meetings.
If you are inspired by educational and social impact and would like to help shape the future of a developing organisation, we would welcome your application.
Co-Thinking, Co-creating, Co-flourishing Women, Migrants, Socially and economically marginalised youth www.coempowered.org
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coempowered is a small but rapidly developing non-profit working to empower indiviuals and help build community capacity among for young people, women, and marginalised communities in the UK and internationally through workshops, classes, semiar, projects and research. We are now building the foundations of our organisation and are looking for a dedicated, creative volunteer who is genuinely passionate about our educational and social mission and willing to grow with us as we expand our work and prepare for charity status.Having seen the impact of our work since 2021, we are now laying the foundations for long-term growth and preparing to register as a charity. We are seeking a committed and motivated volunteer who is genuinely passionate about educational and social change and eager to help build our organisation with us.
About the Opportunity
This role is central to Coempowered’s next stage of development. We are positioning ourselves to apply for our first grants, develop partnerships, and build sustainable funding streams. We are looking for someone who can take initiative, collaborate closely with the directors, and contribute strategically to our fundraising capacity. This is an excellent opportunity for someone who wishes to make a tangible difference in a small organisation and to help shape its future.
Key Deliverables
-
Research suitable grant opportunities and funding sources.
-
Assist in preparing core organisational documents, including:
-
Activity reports
-
Business plans
-
Project proposals and bids
-
-
Write compelling grant applications tailored to funders’ criteria.
-
Prepare outreach materials, donor communications, and mailshots.
-
Use direct mailing and other methods to engage potential and existing donors.
-
Support the recruitment, coordination, and management of volunteers involved in fundraising activities.
-
Ensure smooth execution of all tasks related to fundraising, documentation, and relationship-building.
What We’re Looking For
-
Experience in fundraising, grant writing, or partnership development (professional or voluntary).
-
Strong writing skills, with the ability to produce clear, persuasive proposals.
-
Good organisational skills and attention to detail.
-
Self-motivation and reliability, with the ability to work independently and meet deadlines.
-
A sincere interest in education, youth empowerment, philosophy, or social impact.
-
Someone keen to contribute to the long-term development of a small but ambitious organisation.
Time Commitment
Flexible and remote, approximately 4–6 hours per week, depending on grant cycles.
If you are passionate about meaningful education and wish to play a key role in helping a young organisation grow and secure its future, we would be delighted to hear from you.
Co-Thinking, Co-creating, Co-flourishing Women, Migrants, Socially and economically marginalised youth www.coempowered.org
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. As a member of the board of trustees you will be responsible for setting the strategic aims, objectives, and direction of the charity. You will use your knowledge, skills, and experience to ensure we achieve our charitable objectives and represents the interests of all stakeholders.
Kidney Research UK has been at the forefront of pioneering research for six decades, investing in talented researchers and funding work that could ultimately lead to a cure. Our work has resulted in vital breakthroughs in the diagnosis, treatment, and care of those affected, changing the future for many kidney patients.
We have made remarkable progress but there is still much to do. The number of people living with kidney failure continues to rise and we must go further to drive innovation and increase investment in renal research. Of course, like so many other charities and organisations we are doing this important work during challenging times.
We have adapted well to the changing world, and we are finding exciting new ways to reach our goals. We know we must rise to the challenge for kidney patients everywhere and we remain determined to grow our income so we can deliver more impact.
Our trustees play a vital role in the governance of Kidney Research UK, which enables and accelerates the impact that we have as an organisation for our patient community. Working closely with your fellow Trustees, the chief executive and wider leadership team, you will be part of a team that guides and oversees the delivery of Kidney Research UK's strategic priorities. We have a number of trustees who are due to retire from their roles during the next 12 months, and we are looking for new trustees to join our board and be part of this exciting transformation.
If this sounds like you and you think you could make a difference, we’d encourage you to review the attached role description below and apply to join our dedicated board of trustees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Roots Academy, and use your skills to contribute to the Muslim Ummah!
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
We are currently recruiting a Safeguarding officer to join our people team in the UK.
This is a remote/homebased long-term volunteer position that will be part of the core team at Roots Academy, and we are looking for someone that can volunteer approximately 3-8 hours per week.
About Roots Academy
Roots Academy provides structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action. Roots started in the UK in 2020, and has grown steadily since. Our UK office currently has several teams including Education, Programmes, Marketing, Fundraising and Events. We are also expanding internationally into Ireland, Canada, US, Australia and Türkiye.
About The Role
The Safeguarding Officer will work with the People Team Lead and the Trustee Board in ensuring that appropriate arrangements are in place for keeping students, volunteers and team members safe at Roots Academy.
You will promote the safety and welfare of young people involved in Roots Academy’s activities at all times.
Key tasks
- Support with developing, reviewing and implementing Roots Academy’s safeguarding policies and procedures: ensuring all safeguarding issues concerning students and volunteers who take part in Roots Academy’s activities are responded to appropriately.
- Make sure that everyone working or volunteering at Roots Academy, including the board of trustees, understands the safeguarding policy and procedures and knows what to do if they have concerns about a student or volunteer’s welfare.
- Develop and deliver safeguarding training.
- Make sure students and young people who are involved in activities at Roots Academy know who they can talk to if they have a welfare concern and understand what action the organisation will take in response.
- Receive and record information from anyone who has concerns about a student or volunteer who takes part in Roots Academy’s activities.
- Responding to information that may constitute a safeguarding concern, including a concern that an adult involved with Roots Academy may present a risk to children or young people. This includes:
a. assessing and clarifying the information
b. making referrals to statutory organisations as appropriate
c. consulting with and informing the relevant members of the organisation’s management
d. following the organisation’s safeguarding policy and procedures.
- Liaise with, pass on information to and receive information from statutory agencies such as the police. This includes making formal referrals to agencies when necessary.
- Store and retain safeguarding records according to legal requirements and the organisation’s safeguarding policy and procedures.
- Work closely with the board of trustees the People Team Lead to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns about organisational safeguarding practice.
- Report regularly to the board of trustees on issues relating to safeguarding, to ensure that safeguarding is seen as an ongoing priority issue and that safeguarding requirements are being followed at all levels of the organisation.
What we’re looking for
- The Safeguarding Officer must have received relevant safeguarding training
- Experience as a qualified social worker or safeguarding lead desirable
- Understanding of safeguarding in further education desirable
- Strong understanding of Islam and the Muslim community essential
At Roots Academy, we are committed to providing accessible Islamic Education to individuals from all backgrounds. To achieve this, we are working to build an inclusive and welcoming workplace, reflective of the students we serve.
We strongly encourage applications from Muslim women and Roots students or alumni that have benefitted from a Roots Class, as well as individuals that bring experience from the education sector or charity sector.
What we have to offer
-
Be part of a team of over 100+ dedicated volunteers from around the world.
-
Receive continuous rewards for those that seek Islamic knowledge from Roots classes.
-
Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots level.
-
Receive in-house tarbiyah sessions to develop your deen.
-
Gain hands-on experience, with plenty of opportunities to progress.
-
The chance to make a real impact for the Muslim Ummah.
How to Apply
If you're ready to help make a difference, we'd love to hear from you!
-
To apply, please submit your CV and Cover letter via the application link.
-
In your cover letter, please outline what attracted you to Roots Academy, and what skills have that would make you a good fit for the role.
-
As we are working to improve diversity and inclusion within the organisation, we encourage candidates to voluntarily complete an optional anonymous survey ( application instructions). This will allow us to monitor our progress and identify where we can improve.
Roots Academy is committed to safeguarding, diversity, equity, and inclusion. All successful candidates may be required to undergo safeguarding training and relevant background checks before starting their role.
Roots Academy is committed to providing an environment free from harassment and discrimination. We strive to provide equal opportunities and ensure that decisions regarding recruitment, compensation, performance evaluation and terminations are made fairly and transparently.
If you wish to contact us to request any accommodations or additional support during the recruitment process, raise any related concerns, make suggestions or provide feedback, please email us.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
As we are working to improve diversity and inclusion within the organisation, we encourage candidates to voluntarily complete this optional, anonymous survey. This will allow us to monitor our progress and identify where we can improve: https://tally.so/r/np8zWy
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about spirituality, creativity, and making a positive difference through the arts? The Spiritual Arts Foundation (SAF) is looking for a General Manager to help us coordinate, organise, and inspire our growing community of artists and volunteers.
The Spiritual Arts Foundation is the UK’s first arts organisation dedicated to exploring and promoting spirituality in the arts. Founded by musician and composer Clifford White, SAF now represents over 200 creative members — including artists, writers, filmmakers, performers, and musicians — each contributing their own unique perspective on spiritual creativity. Our website hosts hundreds of in-depth member articles, interviews, and features exploring the intersection between art, consciousness, and the human spirit.
We also run the Spiritual Creatives Meetup group, with more than 2,400 members, hosting events, talks, and creative gatherings both online and in person. Alongside this, we are developing exciting new projects including Spirit Songs, our upcoming record label, as well as plans for festivals, workshops, and exhibitions that celebrate and inspire spiritual creativity.
The General Manager will work closely with the Founder to turn ideas into action. This is a communications-focused, hands-on role that involves supporting volunteer teams, managing projects, coordinating events, and ensuring everything runs smoothly. You’ll help oversee multiple initiatives — from fundraising and planning new creative ventures to maintaining communication between teams and keeping projects on track.
Key areas of involvement include:
-
Coordinating volunteers and team communication
-
Helping to plan and schedule events, particularly for our Spiritual Creatives community
-
Supporting the launch of Spirit Songs, our new record label
-
Assisting with fundraising and partnership development
-
Maintaining our online presence (WordPress and social media)
-
Supporting creative planning and strategy alongside the Founder
This is an unpaid volunteer role, but if we are successful in raising funding, it has the potential to become a paid position for the right person.
This role would suit someone who is organised, practical, calm, and creative, with an interest in spirituality, arts, and community development. Experience in any of the following areas would be helpful — arts management, events, marketing, communications, or project coordination — but we are open to all backgrounds if you’re passionate and willing to learn.
You’ll be part of a welcoming, imaginative, and purpose-driven community, helping to shape the next chapter of the Spiritual Arts Foundation’s journey. The role is flexible, remote, and collaborative, allowing you to contribute in ways that suit your skills and availability.
If you’re inspired by the idea of bringing people together to explore spirituality through art — and want to help an innovative organisation grow and flourish — we’d love to hear from you.
The Spiritual Arts Foundation is a unique UK arts organisation dedicated to promoting the spiritual exploration of artistic expression.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a new on-line counselor to join our organisation. This will mean running an email service and even a Skype / zoom service if you wish.
Carers UK is the national membership charity for the millions of people in the UK who are unpaid carers. As an organisation we provide expert advice and information for carers, campaign for greater recognition and support for carers, and use our experience and expertise to help other organisations do more for carers. Our Board of Trustees plays a vital leadership role in the work we do while ensuring the charity is equipped and governed effectively, establishing and monitoring strategy and ensuring we are true to our values and keep carers at the heart of everything we do.
We are now seeking to appoint up to four people to join our Board of Trustees, to steer us towards our vision of a world where carers are recognised, valued and supported.
It’s an exciting time to be part of Carers UK, as we launch our new strategic review in 2026. Our Board is instrumental in ensuring we make the future really impactful for carers through our vision and strategy while fulfilling all our obligations as a charity.
We are also seeking to appoint a Nations Trustee for Scotland. In addition to the general responsibilities of a trustee, the Nations Trustee will be expected to ensure that the Carers UK Board is informed on key issues affecting carers in their Nation.
To find out more about this opportunity and apply, please download the Trustee recruitment pack from our website
Carers UK is committed to representing the diverse society in which we work and actively encourages applications from people with current or recent experience of caring from all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.


