Mental health volunteer roles

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

REMIX is a dynamic new start-up youth charity launching to transform the lives of young people aged 11-26 from disadvantaged areas of London, initially starting in Hackney, Tower Hamlets, and Southwark. We will deliver high-impact Mentoring, Life Skills, and Personal Development programmes because we believe that a young persons postcode should never dictate their potential.

We have a clear mission, a strong name, and a dedicated Founding Board of Trustees. We now need the entrepreneurial drive and steady hand of a volunteer who can fill this brand new role of Project Director to bring our vision to life.

The Role: Steer, Guide, and Direct REMIX

This is a high-visibility, high-impact leadership role, perfect for a proven Project Manager or leader with an entrepreneurial mindset, who is passionate about social change. You will act as the interim, unpaid operational lead for the launch, ensuring all elements of the start-up phase are managed and delivered effectively.

The Project Director will report directly to the Founding Board of Trustees and be responsible for the successful set-up, initial programme delivery, and transition planning for the charity.

Key Responsibilities:

• Operational Leadership: Manage the day-to-day work required for the charity's launch, treating REMIX like a mission-driven start-up.

• Project Management: Oversee and coordinate all key start-up workstreams, including:

  • Finalising charity registration and legal processes.

  • Implementing volunteer recruitment and onboarding systems (working closely with the Volunteer HR/Volunteering Programme Lead).

  • Coordinating the development of programme content (Mentoring, Life Skills and Personal Development).

  • Managing initial communications and brand launch activities.

• People & Volunteer Management: Be the principal point of contact and inspiring leader for all founding volunteers (Trustees excluded), fostering a positive, action-oriented, and collaborative team culture.

• Stakeholder Liaison: Act as the operational face of REMIX, building relationships with initial community partners, potential funders, and key stakeholders in Hackney, Tower Hamlets, and Southwark.

• Reporting: Provide regular, concise operational and risk reports to the Board of Trustees, ensuring alignment between strategic goals and operational reality.

What We Are Looking For

• Proven Leadership: Demonstrable experience (5+ years) in a senior project management, operational leadership, or directorial role, ideally within the non-profit, education, or start-up sector.

• Entrepreneurial Drive: A self-starter with a proactive, resourceful, and results-focused attitude. Must be comfortable steering a ship with no to limited initial resources.

• Exceptional People Skills: A natural leader and motivator who can build trust, delegate effectively, and inspire a team of passionate, remote and site based volunteers.

• Strategic & Organised: Proven ability to manage complex project plans, prioritise effectively, and deliver multiple deliverables under pressure.

• Commitment to Mission: An unwavering passion for youth social mobility and a deep understanding of the challenges facing young people in London's deprived areas.

Why Lead REMIX?

• Total Ownership: This is your chance to lead the launch of a significant new organisation and directly shape its success from the ground up.

• High Impact: Your leadership will be the catalyst that gets our programmes running, directly leading to life-changing results for young Londoners.

• Career Catalyst: A unique and highly valuable project to add to your portfolio, demonstrating entrepreneurial leadership in the social sector.

• Future Opportunity: Outstanding performance in this founding, voluntary capacity could lead to consideration for future senior paid roles within the charity as funding is secured.

How to Apply

This is a role for an exceptional individual ready to devote their energy and expertise to a powerful cause.

Please submit your interest via this website.

Applications will be reviewed on a rolling basis. Join us in leading the movement to remix young people's lives across our capital city!

We’re looking for two amazing trustees to join our board at Speech and Language UK. Could it be you?

You could help more children enjoy story time, learn their times tables, and share jokes with their friends and families by volunteering your time as a trustee. With a record two million children now dealing with speech and language challenges – and that number rising year on year – this a crucial time for our organisation and the children and families we support.

As a trustee, you will guide us, support us, and grow with us as we work to make sure every child can face the future with confidence. We’re looking for trustees with experience either in education (early years, primary, or secondary) or speech and language therapy (practice- or research-based or a combination) who are as passionate as we are about changing young lives.

If that sounds like you, we’d love to hear from you. This is your chance to make a difference.

For more information or to chat about the role, please get in touch or visit our website.

The closing date for applications is 9am on Monday, 24 November 2025. Interviews will take place on 10 December (morning) and 12 December (afternoon) via Teams.

REMIX is a dynamic new start-up youth charity dedicated to remixing young people’s lives across London. Launching initially in the boroughs of Hackney, Tower Hamlets, and Southwark, our mission is to break down barriers to social mobility for young people aged 11 to 26 from disadvantaged backgrounds.

We will deliver high-impact programmes focused on Mentoring, Life Skills, and Personal Development. We are currently in the crucial set up pre-launch phase, building our foundation, securing registration, and developing our initial strategy. We need exceptional Founding Trustees to guide us from concept to impact.

The Opportunity: Lead Our Launch and Strategy

We are seeking up to five Founding Trustees to join our inaugural Board. This is a chance to apply your strategic leadership and governance expertise to establish a vital new charity from the ground up.

As a Founding Trustee, you won't just oversee, you will actively contribute to the structure, financial sustainability, and strategic direction that will enable REMIX to successfully launch and serve thousands of young Londoners.

Key Areas of Responsibility:

• Governance and Compliance: Overseeing the successful completion of the charity registration process and establishing robust governance policies and legal compliance frameworks.

• Strategic Oversight: Collaborating with the Chair and leadership team to develop and refine the charity's 3-5 year strategy, ensuring it effectively meets the needs of young people in our target boroughs.

• Financial Sustainability: Providing expertise in financial management, oversight of initial budgeting, and supporting fundraising strategies to ensure long-term viability.

• Ambassadorship: Acting as an enthusiastic ambassador for REMIX, leveraging your professional network to secure vital resources, partnerships, and high-quality volunteers.

• Risk Management: Identifying and mitigating strategic, financial, and operational risks during the critical start-up and launch phases.

Who We Are Looking For

While we seek a Board with a diverse range of skills, we are particularly keen to hear from individuals with senior expertise in one or more of the following areas:

• Finance/Accountancy (Essential for the Treasurer role): Experience in charity finance, financial planning, and audit preparation.

• Charity Law/Governance: Expertise in charity compliance, legal structures, and best practice governance frameworks.

• Youth Services/Education: Deep understanding of the youth sector, social mobility challenges, and programme evaluation.

• Fundraising/Income Generation: Proven track record in securing grants, corporate partnerships, or major individual giving.

• London Community Knowledge: Strong professional or personal ties to Hackney, Tower Hamlets, or Southwark.

Essential Requirements for all Candidates:

• A strategic mindset, with the ability to look beyond the day-to-day operations.

• Unwavering commitment to the mission of REMIX and improving social mobility for London youth.

• Willingness to dedicate the time required to establish a new organisation, including attendance at quarterly board meetings and involvement in committee work.

Why Join the REMIX Board?

Joining REMIX as a Founding Trustee offers a unique opportunity for high-level impact:

• Legacy: Establish the founding strategy and governance for a charity dedicated to fundamental social change in the capital.

• Challenge: Experience the dynamic and high-energy environment of a charity launch, applying your skills to overcome real-world challenges.

• Influence: Directly shape how effective, sustainable, and impactful REMIX becomes in the communities we serve.

How to Apply

We are committed to building a diverse and inclusive Board that reflects the communities we serve. We strongly encourage applications from all backgrounds, particularly those with lived experience of the issues REMIX addresses.

To express your interest, please contact us through this website.

We look forward to hearing how you can help us REMIX young people's lives. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Shape the future of anticipatory grief  support in Staffordshire for children and young people – Join us as a trustee 

Arvon, the UK's oldest and most celebrated creative writing charity, is recruiting up to two finance trustees to join its dynamic board and help shape the charity's future. If you have a passion for the arts and literature, and believe in the positive, even transformative impact creative engagement can have for everyone, then we'd love to hear from you. We have run creative writing courses for young people, disadvantaged adults and the general public at our three writing houses – located in beautiful rural settings across England and now also online – for nearly 60 years. This is an opportunity to play a part in supporting and influencing the future of a unique charity at a time of exciting change.

We’re looking for our next Chair of the Finance Committee (FinCom) and Trustee.

London-based ¦ Voluntary ¦ ~1–2 days/month plus 10 scheduled meetings each year

At the London Early Years Foundation (LEYF), we’re proud to be the UK’s largest charitable childcare social enterprise. With 43 nurseries, 1,000+ staff and a £37m turnover, we’re on a mission to change the world one child at a time - especially in London’s most disadvantaged communities.

We’re looking for a senior finance leader to join our Board of Trustees as Chair of FinCom, with Treasurer responsibilities. This is a brilliant opportunity for someone who’s already served as a Trustee or Non-Executive Director and is ready to step into a leadership role with real influence.

What we’re looking for:

• A qualified accountant with senior-level finance experience (likely a current or former Finance Director)
• Someone who brings rigour to audit, risk, and financial oversight, and can lead strategic conversations at Board level
• A credible, thoughtful partner to our Finance Director - able to challenge, support, and collaborate on everything from acquisitions to reserves
• A confident chair and facilitator, who creates a positive, inclusive space for discussion and decision-making
• Someone with gravitas who’s interested in wider business and wants to advise (not run) ours. You understand the numbers, and bring commerciality and pragmatism
• A calm, grounded presence with high emotional intelligence, curiosity, and a genuine passion for our mission

Why join us?

• Use your skills to make a real difference to children and families across London
• Join a collaborative, professional, and down-to-earth Board and exec team
• Be part of a warm, values-led organisation that welcomes your ideas and energy

Interested?

If you’re the kind of leader others rally behind - calm, credible, and committed to making a difference - this is your opportunity to step into a role that matters.

Further details about the role can be found in our online info pack. We’re reviewing applications and progressing people in August – so don’t wait too long to express your interest. We’re hoping you will join us for key business meetings in September as part of the transition from our current FinCom Chair. 

Trustees play a vital role in making a positive impact on the lives of the people we support. We do this through personalised, affordable care, sharing a home and family life, and supporting involvement in the local community.

What will you be doing?

About Shared Lives South WestShared Lives South West recruits, trains and supports individuals and families (Shared Lives Carers) who can offer accommodation and care for adults with care and support needs in their home, enabling the person to share in family life and maintain their independence. This is known as Shared Lives.If I join Shared Lives South West as a trustee what can I expect? You will be joining an enthusiastic and committed team of trustees. Induction and training for the role will be provided. The appointment will run for three years and be subject to an annual review with the Chair of the Board. 

Two further terms of three years may be agreed. You will be required to sign a confidentiality agreement, declare any relevant business interests and complete an insolvency check as well as a charity related parties register prior to your first Board meeting. You will be required to declare, on an ongoing basis, any further relevant business interests and/or conflicts of interest that may arise. 

You will help enrich the lives of people we support by becoming a part of this friendly charity known for providing high quality support to people as recognised by our current 'Outstanding' CQC award. You stand to also enrich your own life through the empowering and satisfying sector of volunteering as well as having access to training and development opportunities through SLSW.This is a voluntary post and would be offered subject to satisfactory references and DBS check.Trustees will be asked to commit to:• Endeavouring to be available for up to 7 meetings per year with a requirement to attend at least 50%• Endeavouring to be available for the annual Board Away Day• Be able to respond via email to discussion and potential issues between board meetings• Supporting SLSW staff by being able to be involved on an ad hoc basis in an identified area of interest• Being involved in one task and finish group/sub-group per annum if/as required• Complete an induction programme as required during the first six months of their appointment, including a visit to a SLSW household• Complete a programme of mandatory training, proportionate to the role, renewed every three years• Attend an annual review with the Chair

What are we looking for?

Trustees use skills and personal experience to:• Ensure SLSW complies with its governing document and all charity and other appropriate laws• Ensure compliance with the values, ethos and ethics of SLSW• Approve policies and plans to achieve strategic objectives, especially those with significant financial risk or risk management implications• Contribute to the development of SLSW strategy and business planning processes.• Scrutinise and sign off each year’s financial accounts prior to publication and acceptance and agree each year’s annual budget• Play your part in ensuring compliance with regulatory frameworks• Help ensure the Board sets challenging goals and targets for the organisation and monitors these effectively• Participate in the recruitment of Leadership Team and other staff members as requiredWe are looking for new trustees who will complement our existing board. Previous board-level experience is welcome but not essential.We value fresh perspectives and provide the training and support needed to succeed. If you can commit time, bring curiosity and are willing to contribute your skills, we would love to hear from you.We welcome applications from adults of all backgrounds and identities and are striving to ensure our board reflects the diversity of the communities we serve. 

What difference will you make?

Trustees have independent control and legal responsibility for the charity’s management and administration. They support the strategic development and success of SLSW through ensuring good strategic planning, effective governance and the monitoring of the performance of the organisation.As a trustee, you will work alongside the chair, vice chair and other trustees to bring good governance and strategic oversight. You will share responsibility with other trustees and the Leadership Team for the success of the organisation.Our service supports adults over 18 years of age and occasionally young people in transition into adult services from the age of 16 upwards. We currently support around 300 people on a long-term basis in around 270 shared lives homes and have up to a further 140 people using our short break services.We provide support to people with learning disabilities, people who have a diagnosis of dementia, a physical or sensory disability, mental ill health and parents who have a learning disability with their child.We currently have five contracts from local authorities across Cornwall, Devon and Somerset to support our work and a range of project funding totalling around £1.8 million per annum.

Before you apply

Please apply through Reach in the first instance. Shortlisted candidates will be asked to complete our additional short application form.

We are currently looking for a new Digital Fundraising Trustee who can use their skills to support our growing charity. We need someone with relevant fundraising experience who thrives as part of a dynamic group of Trustees, who is willing to champion the charity and who values seeing the impact that our work can make

The Digital Fundraising Trustee will participate in all areas of the charity’s governance with a special interest in the fundraising implications of the strategy, governance and support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing the CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we implement our new 5-year strategy for 2025-2030.

The Link to apply is listed in the attached Recruitment Pack or can be accessed via the Redirect to recruiter button.

Period Reality

Period Reality fight for gender equity through system-level change by educating about and advocating for living in sync with your cycle.

Period Reality aims to address period related issues and stories by sharing the real life stories from girls and women globally. Although half the population experiences a menstrual cycle, the stark contrast in the different realities of girls and women is very real and through storytelling we aim to educate and provide relatable content.

Through sharing stories from girls and women focused on their common humanities. Even though our realities might be very different depending on many factors (physical, geographical, socio-economical, mental etc.) we all share a lot of the same questions, worries, dreams, anxieties, ambitious etc. Making these stories relatable and accessible will educate and inspire and create a movement of girls and women being able to first and foremost understand their own cycle, in order to be kind to themselves.

Podcast Associate

About the role

The Podcast Associate will support the development and delivery of Period Reality’s brand new podcast series exploring menstrual health, gender equity and wellbeing.
You’ll work closely with the Podcast Hosts and the Comms Team to bring each episode to life, from research and planning to editing support and promotion.

What you'll do

• Assist with research and preparation for podcast episodes (topics, guests, key questions and relevant data).
• Support episode scheduling, recording logistics and coordination with guests.
• Help with script outlines, show notes and captions for episode releases.
• Assist with basic audio editing or liaise with editors to ensure smooth production.
• Coordinate with the Comms Team on social media promotion and content snippets.
• Help track episode performance and audience engagement.
• Bring creative ideas for themes, guest and storytelling approaches.

What we're looking for

• Strong interest in storytelling, menstrual health, and social impact.
• Good communication and organization skills.
• Some familiarity with audio tools is a plus, but not required.
• Creative thinker with attention to detail and a collaborative spirit.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

Role: Youth casework volunteer 

Team: Casework 

Supervised by: Youth caseworker 

Location: Tooting Hub on a Wednesday evening (18:00pm - 21:00pm) 

Time commitment: 3 hours a week, we ask that volunteers commit for a minimum of 6 months 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation, we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About CARAS Casework: 

CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support young people to navigate the asylum system, understand their rights and entitlements, access education, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues. 

Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves. 

About the Role: 

We are currently recruiting 3 volunteers to join our Youth Casework team. 

The purpose of the Youth Casework volunteer role is to support young people with a refugee or asylum-seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities. 

You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action. 

The Youth Casework team hold a support session at our community space in Tooting Hub on Wednesday evenings from 18:00pm - 21:00pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently, our biggest areas of work are around social care, the National Transfer Scheme, access to college, nursery/school places for children, referrals to mental health providers, searches, and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support administrative tasks such as updating our databases, collating resources, and creating information guides. 

Youth Casework Volunteer Tasks and Responsibilities:  

Working in an empowering way with individuals and promoting their independence through goal-setting. 

Supporting people to develop their knowledge of rights and entitlements. 

Assisting with filling out forms. 

Signposting and referring to other services and organisations. 

Gathering information from experts and disseminating information to people in an accessible manner. 

Engaging in collaborative internet and phone research on services, organisations, and grants. 

Flagging safeguarding concerns and other issues where further support is required. 

Keeping accurate case notes. 

Supporting to maintain our signposting database. 

Researching and collating resources. 

Working collaboratively as a team and assisting in shaping the Youth Casework project. 

Adhering to CARAS Confidentiality Policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant. 

Requirements (all experience can be from paid or voluntary roles):  

Essential:  

Excellent communication skills, especially with people with varying levels of English. 

Confidence in using IT (Microsoft Office, Outlook, Zoom, Google Search, online forms) 

To be non-judgemental and able to engage with people from diverse backgrounds; 

A commitment to confidentiality and data protection 

Thorough with good attention to detail 

Reliable 

A high level of spoken and written English 

Ability to gather information from people in a sensitive way 

A calm, friendly, kind, and patient approach 

Enjoyment in speaking to new people 

A commitment to working in an empowering way 

Able to maintain boundaries 

Able to work autonomously 

Currently resident in the UK 

Desirable: 

Experience in doing 1:1 advice work/casework 

Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights, and entitlements for people seeking asylum. 

Direct experience of the UK immigration system. 

Past experience of working with people seeking asylum. 

Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese. 

We will prioritise applicants with lived experience of the asylum process. 

Benefits of Volunteering: 

· Learn about issues relating to refugees and people seeking asylum. 

· Work as part of a friendly, welcoming team. 

· Develop your skills and competencies. 

· Be able to access relevant training, including safeguarding training. 

Obtain a reference from us relating to your placement after 3 months regular volunteering 

All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

To Apply: 

Applicants will have an informal meeting with the Youth caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP. 

Successful applicants will be required to complete 2 hours of online general CARAS induction and 2 hours of online safeguarding training and specialist Casework volunteer training before commencing their placement. 

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No