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Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.
Build on Belief is a charity dedicated to helping people who have, or have had issues with drugs and alcohol use, working to improve and sustain their health and wellbeing in order they can recover to lead fulfilling lives. Bring your accountancy and financial experience and skills to become a voluntary trustee and Honorary Treasurer for a growing and innovative organisation and help make a difference across diverse communities in London and SE England. If you’ve experience in accountancy and finance and perhaps even your own lived experience, then you could help us take the organisation forward.
What we do
BoB helps build the “social capital’ of people who are on a journey of recovery from histories of alcohol, illicit or prescribed drugs. Many of our service users and volunteers across our fourteen London and South-East projects have associated mental and physical health problems, along with histories of homelessness and unemployment.
We largely operate a structure where we recruit volunteers from our service users, and our managers from our volunteer pool, once trained. Our CEO, most managers and some members of the Board have lived experience, and many have been through the drug and alcohol treatment system. This ‘unique’ structure, we believe, gives a high level of peer led understanding of needs and responses
What you will be doing
Purpose of the Trustee Role & Hon Treasurer
The role of a trustee is to ensure that the organisation fulfils its duty to its beneficiaries and delivers on its vision, mission and values. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities and developing the organisation's aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.
The Hon. Treasurer plays a pivotal role in safeguarding the financial integrity and sustainability of the organisation. Their primary responsibility is to maintain strategic oversight of the organisation’s financial affairs, ensuring that it remains viable, compliant, and well-positioned to achieve its charitable objectives. This includes ensuring that robust financial systems, accurate records, and effective procedures are in place and consistently followed.
The Treasurer works closely with, and is, actively supported by the CEO and Head of Finance & Central Operations, collaborating on both strategic and operational financial matters to ensure sound governance and effective delivery.
Time Commitment
Trustees are expected to attend bi-monthly board meetings (Tuesday evening) at Earls Court and participate in ad-hoc task groups and occasional on-line meetings.
BoB Trustees are Required To:
Uphold the charity’s mission and ensure its effective governance, strategic direction, and legal compliance. Their responsibilities include:
Strategic Leadership
· Ensure the charity pursues its stated charitable objects as defined in the Memorandum & Articles of Association.
· Establish and maintain a clear vision, values, and strategy, ensuring shared understanding among trustees, staff, volunteers, stakeholders, and associated personnel.
· Ensure operational plans and budgets align with and support the strategic vision.
· Define organisational goals and evaluate performance against agreed targets.
· Advise on and support fundraising efforts and project engagement.
Stakeholder Engagement
· Regularly seek and consider the views of external stakeholders and service users, staff, and volunteers.
· Uphold the good name and values of the organisation in all interactions.
Governance and Compliance
· Ensure compliance with the Mem & Articles of Association, charity law, company law, employment law, and other relevant regulations.
· Ensure resources are used exclusively to further the charity’s objects.
· Maintain appropriate governance structures that reflect the charity’s size, complexity, and diversity.
· Review the governance structure and board performance regularly.
· Ensure trustees adhere to an agreed code of conduct, with mechanisms for addressing non-compliance.
Risk and Oversight
· Identify and regularly review major risks to the organisation, ensuring systems are in place to mitigate or manage them.
· Monitor changes in the external environment (political, financial, demographic, competitive) that may impact the charity.
· Hold staff accountable for the management and administration of the charity.
· Consider external professional advice on matters presenting material risk or potential breach of trustee duties.
Staff and Operational Oversight
· Follow formal arrangements for the appointment, supervision, support, appraisal, and remuneration of staff.
· Ensure the organisation exercises a duty of care to its employees.
· Support continuous professional development across the organisation.
Engagement and Representation
· Visit local services and attend key events to support the charity’s work.
· Actively engage with the charity’s activities and initiatives.
· Act as ambassadors for the charity.
The Hon. Treasurers Role
Strategic
· Assist and advise in the formation of the charity’s financial strategy, ensuring adequate resources to deliver services and that funds are spent on furthering charitable purposes.
· Advise on the financial implications of strategic and operational plans.
· Advise on the funding strategy and ensure alignment with the charity’s aims.
· Ensure the Board receives regular and appropriate financial information.
· Review and present the annual financial statements to the Board.
· Recommend appropriate accounting procedures, controls, and policies consistent with financial and regulatory legislation.
· Oversee the appointment and regular review of auditors.
· Work in close partnership with the CEO and Head of Finance & Central Operations to support strategic goals.
· Ensure appropriate investment and reserves policies are in place.
· Monitor the performance of investments.
· Ensure all assets are adequately maintained and accounted for.
Governance
· Maintain effective governance of the organisation’s financial affairs, ensuring viability and proper processes for financial records, decisions, and delegations.
· Ensure the Board is aware of its financial duties and responsibilities and complies with all relevant legislations (e.g. Companies and Charity Law)
· Lead on the assessment and management of financial risk
· Ensure financial policies and procedures are regularly reviewed and updated
· Ensure compliance with charity accounting practices and statutory requirements
· Ensure recommendations from auditors are implemented
· Ensure accounts meet conditions of contractual agreements with funders and statutory bodies.
Experience, Skills & Behaviours required to fulfil the role of Hon. Treasurer effectively:
- Experience of charity accounting.
- Experience of financial control, budgeting, and risk management.
- Good communications and interpersonal skills.
- A willingness to be contacted on an ad-hoc basis.
- Ability to ensure financial decisions taken are followed up in a timely manner.
What we are looking for
Our Trustee Board comprises people who have good skills and experience in, corporate strategic marketing and communications, health care, HR, information technology, research and legal matters.
Our current Honorary Treasurer is standing down after seven years, and we are looking to replace him. The role of Honorary Treasurer is an important one, being the key person colleague trustees look to for professional advice about all things financial. We have a Head of Finance & Central Operations who manages the day-to-day financial management and reporting systems.
This year we have introduced two systems to underpin our growth to a nearly £2m business. These are Xero and PLEO, with PEOPLE HR for our associated HR functions.
If you’ve experience of senior financial management and leadership, then you could make a significant contribution to our development.
Essential experience & qualifications sought
We are open to a variety of professional financial backgrounds and qualifications with, ideally but not necessarily only, charities and including current registration as a member of the:
o Institute of Chartered Accountants.
o Association of Chartered Certified Accountants.
o Chartered Institute of Management Accountants
o CIPFA
We are very open to bringing on board people who can support us becoming a more inclusive organisation. We particularly welcome applications from individuals from diverse ethnic backgrounds, women and other underrepresented groups, including those with disabilities and from LGBTQI communities. We are also very open to recruiting someone who may have their own lived experience of addictions and adversity to draw upon. What counts will be your enthusiasm, commitment, competence and interest in taking on a trustee and governance role.
A few more details on application process
Our deadline for applications is Monday 15 December 2025
· Please submit a CV and a covering letter (no more than 2 pages) which must address three questions (see below).
· We aim to be flexible with interview dates, to include early evenings but aim to hold them during January or early February.
· If you need any particular support if you are invited to an interview, then please make this clear in your supporting statement (see below).
· We plan to have an induction and familiarisation/onboarding process before final confirmation as a trustee. Once appointed, Trustees are expected to serve a minimum three-year term of office. This is a voluntary and non-paid position.
Please send your CV with covering Supportive Statement to our Chair, Roger Howard:
· Your Supportive Statement or covering letter should address three questions:
i. Why are you interested in becoming a trustee and treasurer of BoB?
ii. What insights and experiences can you bring to our charity Board?
iii. Is there anything in your background that we should be aware of that might be relevant to you becoming a trustee/company director?
Personal data statement: In line with GDPR, we ask that you do NOT send us any informtion that can identify children or any of your Sensitive Personal Data in your CV and application documentation, apart from matters relating to your own experiences of addictions and matters which may arise during a subsequent DBS enhanced scrutiny.
Following this notice, any inclusion of your Sensitive Personal Data in your CV/ application documentation will be understood by us as your express consent to process this information going forward.
The client requests no contact from agencies or media sales.
Carers UK is the national membership charity for the millions of people in the UK who are unpaid carers. As an organisation we provide expert advice and information for carers, campaign for greater recognition and support for carers, and use our experience and expertise to help other organisations do more for carers. Our Board of Trustees plays a vital leadership role in the work we do while ensuring the charity is equipped and governed effectively, establishing and monitoring strategy and ensuring we are true to our values and keep carers at the heart of everything we do.
We are now seeking to appoint up to four people to join our Board of Trustees, to steer us towards our vision of a world where carers are recognised, valued and supported.
It’s an exciting time to be part of Carers UK, as we launch our new strategic review in 2026. Our Board is instrumental in ensuring we make the future really impactful for carers through our vision and strategy while fulfilling all our obligations as a charity.
We are also seeking to appoint a Nations Trustee for Scotland. In addition to the general responsibilities of a trustee, the Nations Trustee will be expected to ensure that the Carers UK Board is informed on key issues affecting carers in their Nation.
To find out more about this opportunity and apply, please download the Trustee recruitment pack from our website
Carers UK is committed to representing the diverse society in which we work and actively encourages applications from people with current or recent experience of caring from all backgrounds and experiences.
The client requests no contact from agencies or media sales.