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Young People Support Worker (Floating Support)
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: Chester, Cheshire
Salary: £26,436 per annum
Closing Date: 02 August, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Young People Support Worker (Floating Support) – Cheshire West & Chester
Help young people leaving care build the confidence and skills to live independently. As a Young People Support Worker, you'll provide practical, trauma-informed support to young people aged 15–19, helping them secure housing, develop life skills, access education or employment, and achieve their personal goals.
You will be someone who can build trusting relationships, manage a varied caseload, and work effectively with social workers, partner agencies and local services. In addition, you will have experience supporting young people with complex needs, strong safeguarding knowledge, and a passion for empowering others to succeed.
In return, you'll join an inclusive and values-driven organisation committed to preventing youth homelessness, with excellent training, ongoing development and the opportunity to make a genuine impact every day.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
• To complete a full assessment of each young person’s strengths, needs and goals to develop a holistic and strengths-based support plan and tailored programme of support.
• Provide a programme of support with young people to cover accommodation needs, independent living skills, support with education, employment and learning and social and emotional issues.
• To support young people aged 16+ to prepare for independent living and develop necessary skills.
• To understand and support young people using a trauma-informed approach, awareness and understanding of adverse childhood approaches and acceptance and commitment therapy (ACT)
• Where young people have moved in to accommodation the worker will provide support through a programme of regular visits. These may include support and advice or more structured life-skills training as required.
• Help young people to apply for benefits, complete relevant application forms, train to learn budgeting skills and managing money, including support to prioritise and pay bills and rent.
• Actively support young people to stay in or enter suitable education, employment and training.
• Support young people to access and liaise with health services, including mental health services, drug and alcohol support services and counselling referrals.
• To create a package of support around the young person, signposting and making onward referrals for specialized support where appropriate.
• To be available to represent Depaul UK at meetings and to provide updates to all professionals involved with the young person, and keep clear and relevant records.
• To establish and build links with housing providers in order to maximise the alternatives available to young people and work closely with social care partners.
• To make a positive contribution to team meetings, case management meetings and make a contribution to any policy reviews and consultations.
• To demonstrate commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and holding residents meetings
• To work in a manner that promotes positive team work.
• To have flexibility to ensure that all young people can access support around their employment, training and education commitments, which may involve some evening and weekend working.
About You
To carry out this role we are looking for the following from you in terms of experience, skills and competencies
• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures
• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
• Experience of helping Young People with setting up benefits, developing independent living skills and maintaining their accommodation
• Experience of working with young people who may have complex needs such as mental health issues, drug and alcohol misuse, domestic abuse and offending behavior. (this list is not exhaustive)
• Ability and commitment to work as part of a multi-agency team to ensure young people in care and who are leaving care, achieve the best possible outcomes
• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with young people.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job Purpose
Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.
Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.
You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.
As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.
You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.
As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.
Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.
Key Duties
- Help monitor inboxes and respond to routine project enquiries in a timely and sensitive manner, escalating more complex matters as appropriate
- Assist the project's management team and other team members with meeting scheduling and diary coordination
- Take accurate minutes at project, management and other project-related meetings, and follow up and track resulting actions to completion
- Prepare, format and proof-read governance documents and papers
- Maintain and update project databases including the Teams channel, ensuring documents are saved correctly, other management information/recording systems to ensure accurate and timely record-keeping. Help with the tracking of expressions of interest from potential study participants.
- Provide administrative support for project events - from planning and logistics through to on-the-day support
- Help prepare presentations, slide decks and briefing materials for internal meetings, funders, partners and participant-facing communications
- Support the drafting, formatting and coordination of project communications, such as updates for partners, funders or the wider ME and Long Covid community
- Support coordination between internal teams and external partners, including research and funding partners
- Maintain project files and documentation in line with agreed communication operating procedures with internal and external partners ensuring information is well organised, up to date and easy for the team to access
- Maintain confidentiality at all times and in line with relevant policies and procedures, ensuring compliance with GDPR and that all data consent processes have been followed in relation to data protection
- Positively promote the work of the Sequence ME & Long Covid project and Action for ME at all times
- Undertake any other reasonable activity in line with the responsibilities of the post, as requested by the CEO, Business Development & Partnerships Manager, Senior Research Manager or the project's Management Team
Person Specification
Essential skills and experience
- Organisational skills - Highly organised with the ability to manage multiple tasks across a fast-moving research project, with attention to detail and accuracy maintained under pressure
- Communication - Excellent verbal and written communication skills, with the ability to interact effectively with diverse audiences including researchers, funders and people affected by ME and Long Covid
- IT literacy - Proficient with common office software, including Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), and able to quickly learn relevant project management, database or communications systems as needed
- Problem-solving - A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
- Adaptability - Capable of managing changing priorities, working flexibly, and adapting to the needs of a fast-paced, ambitious research programme
- Initiative - A proactive approach, with the ability to work independently and take initiative, while also following clear instructions when given
- Teamwork - A collaborative team player with a proven ability to work effectively as part of a team, including a remote-working team spanning multiple partners and stakeholders
- Interest in the sector - A genuine interest in health research, the Third Sector, and a desire to take action to improve the lives of people with ME and Long Covid
- Experience - Demonstrable ability to be an effective administrator, ideally within a charity, research, or project environment. Experience supporting governance processes, events, or communications would be an advantage but is not essential
Desirable skills and experience
- Experience providing administrative support for scientific or research-related projects
- Experience writing and communicating with non-specialist or general audiences
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.