Monitoring officer jobs
We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust
approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders.
This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding.
You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways — not just to meet funder requirements, but to inform learning and improve delivery. You’ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally.
This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we’re looking for someone who can take initiative and contribute from early on, we’ll make sure you have the support you need to get to know our work and succeed in the role.
Key responsibilities
Communications
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Take a lead on content creation for IRMO’s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences
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Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders
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Support with the management of IRMO’s website
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Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives
Monitoring, Evaluation and Learning
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Support teams with day-to-day data collection, in line with project and funding requirements.
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Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies
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Contribute to funding applications with relevant data and impact evidence.
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Support the coordination of external impact reporting to funders and stakeholders
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Support quarterly and annual reporting across programme areas
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Support internal learning processes through participatory evaluations, feedback tools and workshops
Person specification
Essential
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Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese
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2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting
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Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms
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Excellent interpersonal skills – able to work collaboratively, build relationships across teams
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Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans
Desirable
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Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials
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Experience using CRM systems such as Views, Salesforce or Dynamics 365
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Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making
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Experience facilitating learning and reflection processes, supporting services to adapt based on evidence
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Understanding of data protection standards (including GDPR) and ethical MEL or communications practices
We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
Registered Charity
21 - 50
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, Evaluation and Learning Officer
These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.
Position: Monitoring, Evaluation and Learning (MEL) Officer
Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday
Salary: £31,428 per annum
Contract: fixed-term contract starting as soon as possible, until 9th April 2027
Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found.
Interview Dates: 4th & 5th February 2026.
About the Role
As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.
Your principal duties and responsibilities will include
- Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
- Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
- Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
- Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
- Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
- Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
- Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.
About You
We are looking for someone who is educated to degree level or has the equivalent in experience.
You will also have:
- Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
- Significant knowledge or experience of conducting quantitative and qualitative data analysis.
- Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
- A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
- Competent IT skills, including MS Office
- Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
