Monitoring officer jobs

We are seeking a proactive and detail-oriented Grants and Fundraiser Officer to help secure vital funding for Chelmsford Cathedral’s mission and outreach.

This role focuses on raising income from UK trusts, foundations, and statutory funders, ensuring sustainable support for our work.

As part of our team, you will:

• Research and identify potential funders and grant opportunities.
• Develop compelling proposals and applications that clearly communicate our needs.
• Build and maintain strong relationships with donors and stakeholders.
• Work closely with senior leadership and colleagues across departments to gather information and align funding strategies with our mission.

If you have excellent research, writing, and interpersonal skills, a creative approach to fundraising we’d love to hear from you.

In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.

You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.

RESPONSIBILITIES

The Impact and Evaluation Manager is accountable for:

Strategy and Theory of Change

• Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.

• Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.

• Designing and overseeing Bite Back’s impact measurement framework.

Data Systems and Standards

• Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.

• Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.

Donor monitoring and evaluation

• Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.

• Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.

• Leading on the development of Bite Back’s annual impact report and supporting the production of  other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences

Building a Learning Culture

• Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.

• Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.

• Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.

• Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.

• Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.

YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. 

About the Role

As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors. 

This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.

Key Responsibilities

First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.

A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.

Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.

Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.

Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.

What We Offer

At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.

We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.

You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:

• Free access to our gyms across all sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work from multiple outer-London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance (for permanent contracts)

(For a full list of staff benefits, please refer to our benefits guide.)

Chief Executive Officer

Salary:     c.£75 - 80,000 per annum

Hours:      Full time 35 hours per week

Contract:  Permanent

Location:  The role is, of necessity, office based, although flexibility for home working is expected where appropriate. Evening and weekend work will be required to attend networking and other events.

At Sussex community Foundation we are approaching our 20th anniversary. As we celebrate this milestone, we are looking for an ambitious and dynamic chief executive to lead us into the next 20 years, enabling us to make Sussex a fairer and more equal place.

At Sussex Community Foundation we bring inspirational people together to create the change Sussex needs. In our first 20 years we have built a reputation across the county as an authoritative voice in local philanthropy, attracting and retaining new Fundholders to the Foundation.

As a leading grant maker in the county, our reputation within the voluntary sector is incredibly important to us. We want to ensure that our future Chief Executive builds on these trusted relationships.

We have an experienced and influential Board who will support you in your role, backed up by an enthusiastic and committed team of experts in both fundraising and grant making.

We look forward to receiving your application.

Mark Spofforth OBE FCA - Chair of Trustees

Closing date: Monday 5 January 2026 - noon
We are using the Charity Job anonymous recruitment process - please ensure that you apply through the portal.

Please log into your CharityJob candidate account to access and download the Persons Specification and to submit your application.

**No Agencies please**

#Chief Executive Officer #CEO #Executive #Leadership 

About Us

Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ‘Outstanding' school with a track record of delivering fantastic outcomes year on year for our students. In 2023, Ofsted visited the academy and judged us as remaining ‘outstanding', commenting on our “highly ambitious curriculum”, the “exceptionally high quality of education” provided and noted that “behaviour in the school is very strong”. Nevertheless, we are extremely ambitious for our school and as we seek to continue to grow and develop, we are looking for more brilliant people to join us.

Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world.

HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims:

• To develop deep, long-lasting knowledge
• To develop students into accomplished readers, writers and orators
• To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures
• To equip students to challenge injustice in all its forms
• To enable students to understand how they learn
• To support students to reflect on their choices and values to improve themselves and their community

These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked. All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy.

A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable. The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day.

At HABS, professional growth and development is central to our mission. Our professional development motto is ‘improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities.

As a part of the Harris Federation, all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly and teachers can access bespoke support from our central teams of consultants.

For more information about what we do and who we are, we encourage you to visit our website here as well as our careers page here and explore!

Summary

We are currently looking to appoint a Home Academy Liaison Officer (HALO) to oversee educational welfare across the academy.

At Harris Academy Battsersea, you will join a dedicated team of staff supporting our excellent students. If you are looking for an opportunity to grow, inspire and develop, this may be the role for you.

The actual salary for this role will be £29,641-£30,516 (39 weeks per year, 37.5 hours per week) 

Main Areas of Responsibility

Your responsibilities will include:

• Overseeing Educational Welfare across the academy.
• Managing a caseload of ‘at risk’ students, where attendance falls below 85% and implement strategies to improve attendance
• Monitoring and improving the attendance of most vulnerable students
• Ensuring compliance with statutory duties, including reporting persistent and severe absenteeism
• Conducting home visits to engage families and address barriers to school attendance
• Maintaining accurate attendance records and preparing reports
• Representing the academy at external meetings e.g. Social Services Case Conferences, Child in Need Meetings, LAC Reviews
• Communicating effectively with all external agencies including possible alternative providers
• Ensuring effective communication/consultation as appropriate with the parents of students
• Leading on legal interventions for non-attendance where necessary
• Co-ordinating appropriate and tailored alternative provision for students unable to thrive in mainstream education
• Supporting the school’s inclusion strategy
• Maintaining the alternative provision tracker and monitoring student progress
• Building and maintaining partnerships with external providers, agencies, and support networks
• Ensuring safeguarding and health and safety standards in alternative provision settings
• Acting as a liaison between the academy, external providers, students, and families to ensure seamless support and transition to alternative placemen
• Ensuring compliance with local and national policies related to alternative provision. as well as safeguarding protocols
• Regularly reviewing alternative provision placements and providing feedback to stakeholders.
• Maintaining confidential records of support
• Preparing of reports and maintaining records relating to student referrals and subsequent counselling or support
• Providing support to the attendance team
• Providing administrative support to coordinate internal seclusion

Qualifications & Experience

We would like to hear from you have:

• Qualifications to degree level or equivalent
• Knowledge of behaviour for learning policies
• Knowledge of the range of barriers to learning that students face
• Training in child protection and safeguarding procedures
• Basic knowledge of first aid (e.g. emergency first aid course)
• At least three years’ experience of working in an inner city school or educational establishment in a pastoral capacity
• Experience of dealing successfully with a range of issues influencing poor attendance
• Experience of working with staff to ensure excellent standards of attendance and punctuality
• Experience of working with families
• Experience of working with challenging students and parents, and finding ways in which we can meet their needs more successfully

For a full job description and person specification, please download the Job Pack.

Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about  on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

About the Role

Do you have a creative flair and a passion for collaboration? We’re looking for someone to help shape and deliver a public engagement and events programme that showcases Headway East London’s occupational projects in art, food and music, strengthens partnerships, and raises awareness of brain injury.

The role is to work closely with our members, you will co-produce events, workshops and creative projects that highlight their experiences and talents. Also, nurture and develop relationships with partners and stakeholders, identify new opportunities for collaboration and ensure members are meaningfully involved in all aspects of engagement.

Principal Duties and Responsibilities

Public Engagement Programme Delivery

• Support the delivery of a public engagement programme that raises awareness of brain injury and showcase our creative work in art, food, and music.
• Work closely with the Director of Development and staff teams to identify and develop opportunities for public engagement (e.g. exhibitions, performances, and community events).

​Member Co-production and Creative Participation

• Work closely with members to support their participation in projects and events, ensuring their voices and experiences contribute to the planning and delivery.
• Support in facilitating steering groups or member planning sessions to shape ideas and gather feedback for improvements.

Partnerships and External Relationships

• Support in building and maintaining positive relationships with local organisations, cultural venues, and community partners to broaden our reach and profile.
• Represent Headway East London at events, meetings and community forums, acting as a positive ambassador for the organisation and its members.

 Event, Operations and Delivery

• Support all logistical aspects of events, including venue booking, liaising with suppliers, organising materials, and coordinating volunteers.
• Contribute to event promotion and audience engagement, including managing guest lists, ticketing, and attendee communications.

Monitoring, Evaluation and Reporting

• Support the collection of feedback, stories, and data from events and projects to evaluate their success and impact.
• Support with monitoring and reporting processes that inform fundraising, communications, and project planning. 

Key Relationships - Internal and External

Internal: All staff, Members (service users) and their families, Volunteers

External: Public audiences - supporters and funders Partner organisations, Corporate stakeholders, Contractors

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.

Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.

We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.

The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.

About the role

This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:

• Research and identify funding opportunities from trusts, foundations, and statutory sources
• Write compelling funding bids and reports that reflect our impact and values
• Maintain excellent relationships with funders and support project coordination with delivery partners
• Coordinate grant reporting and keep accurate records of income, spend, and deadlines
• Support internal monitoring and evaluation to strengthen our evidence base
• Help develop our approach to individual giving, fundraising events, and donor communications

We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.

Who we’re looking for

We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.

What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.

What we offer

• A supportive, mission-driven team working in solidarity with people seeking asylum
• Flexibility around working days, location, and hours
• An organisational culture that prioritises wellbeing and psychological safety
• The chance to shape an ambitious and growing organisation at a pivotal time

Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)

Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?

About The Abbey Centre

Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.

We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.

This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.

• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.

• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.

• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.

• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.

• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.

• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.

• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.

Who you are:

• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.

• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.

• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.

• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.

• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.

• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.

Why The Abbey Centre?

• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.

• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.

• A warm, loyal staff team and an engaged board navigating a positive leadership transition.

• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.

• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 12th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Eido is entering a new phase of growth. Our influence is expanding and the opportunities before us exceed our current capacity. We believe this creates an exciting prospect for an experienced CEO - or for a current charity or business director ready for their first top-level leadership role.

We are seeking a leader of character and conviction, with missional drive, and experience in networking and delivering impact solutions within the Christian sector to take Eido to the next level. There is flexibility in how the role could be shaped, depending on the skills and preferences of the successful candidate.

The CEO is ideally a person of Christian faith to lead team prayer meetings, attend and contribute at Christian conferences, pray with clients, and speak with integrity and authority within the Christian sector.

As Eido transitions from being founder-led, we recognise the importance of establishing a healthy, collaborative relationship between the new CEO and shareholders. After an initial transition period, the shareholders intend to form a board and meet fortnightly with the CEO to review KPIs and offer insight on key decisions. Our goal is to set the new CEO up for success, providing support and accountability, while allowing them space to develop and pursue their own strategies and full autonomy in leading day-to-day operations.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Live Unlimited are passionate about empowering care-experienced children and care-leavers in Barnet and our opportunities really do make a difference; from helping care-experienced children and young people feel more confident and positive about themselves, supporting them into meaningful new jobs, developing new skills, reducing stress and anxiety and making their feel equal to their peers. 

We are seeking a highly organised and passionate Project Officer to help deliver and co-ordinate four of our key programmes: 

• Driving Ahead – supporting care-experienced young people to learn to drive
• Peer Lives – a new peer mentoring scheme co-designed with young people
• Friends of Live Unlimited – our supporter engagement and fundraising community
• Imagination Unlimited – providing care-experienced young people with items that spark creativity, joy, and personal growth

As our range of schemes evolve over time, the Project Officer will have an opportunity to work on new projects as they are developed.

Join the leading UK network for British Muslim-led charities and community organisations! Building on your passion for social justice and sector improvement, support the growing sector, advocate for change for minority communities and the user-led organisations who support them. 

Job role: Junior Policy and Advocacy Officer

Employer: Muslim Charities Forum

Salary: £29,000 –£32,000 per annum

Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)

Position: Fixed Term Contract, 3 years.

Location: London SE1. Nearest stations: Waterloo, Lambeth North

Closing date for applications:  16th December 2025, 5.00pm or until a suitable candidate is identified. 

About Muslim Charities Forum (MCF)

Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy.

We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society.

Role Purpose

The Junior Policy & Advocacy Officer will support the delivery of MCF’s policy, advocacy and research work. Working closely with the Head of Policy & Advocacy, they will contribute to policy monitoring, research projects, member engagement, and influencing activities across government, civil society, and the wider third-sector ecosystem.

This role is ideal for an early-career professional with strong analytical skills, a passion for social justice, and an interest in policy, research, and advocacy relating to the Muslim-led voluntary and community sector.

Key Responsibilities

1. Policy Monitoring and Research Support

• Track and summarise relevant UK policy, regulatory, parliamentary and sector developments related to civil society, charity regulation, funding, equity, inclusion and climate-related legislation or sustainability policy, reflecting MCF’s commitment to sector-wide awareness of climate action.

• Assist in drafting policy briefings, consultation responses, evidence submissions, and research summaries.

• Support the Head of Policy & Advocacy in compiling data and insights for reports, position statements and strategic documents. • Conduct desk-based research on thematic issues affecting Muslim-led and minority-led organisations.

• Monitor media commentary relevant to the British Muslim-led Voluntary and Community Sector and contribute to the preparation of responses, in collaboration with the Policy and Communications teams.

2. Advocacy and Influencing Support

• Support engagement with government stakeholders by preparing meeting briefs, background notes, and follow-up materials.

• Help coordinate MCF’s involvement in roundtables, APPG sessions, consultations, and external events.

• Maintain databases of stakeholders including parliamentarians, policymakers, think tanks, regulators and sector partners. • Support public affairs monitoring, including parliamentary questions, debates and committee activity.

• Contribute to MCF’s work on climate action awareness and sustainability by supporting advocacy messaging, stakeholder engagement or policy monitoring relating to sustainable practice across the Muslim charity sector.

3. Engagement with Members and Sector Stakeholders

• Assist in organising policy workshops, training sessions, and capacity-building resources for MCF’s members.

• Help collect insights, feedback and lived experience from member organisations to inform MCF’s policy positions.

• Respond to member enquiries relating to policy, regulation or advocacy support.

• Contribute to resources that help Muslim-led charities navigate regulatory and structural barriers.

• Support member-facing materials and capacity-building related to sustainability, climate awareness, or environmental good practice where required. 4. Communications and Content Support

• Draft accessible summaries of policy developments for newsletters, blogs, briefings or social media (in collaboration with the Communications team).

• Ensure policy messages are communicated consistently and clearly to internal and external audiences.

• Help prepare slides, visuals or short reports for senior-level advocacy engagements.

• Work with the Communications team to cntribute to external messaging that aligns with MCF’s media monitoring, research findings and sector commentary.

5. Administration, Coordination and Reporting

• Provide administrative support for the policy and advocacy workstream, including scheduling, minutes, organisation of meetings and events. • Maintain systems for tracking policy work, research outputs and stakeholder engagement.

• Assist with monitoring, evaluation and reporting on the impact of policy activities.

• Ensure compliance with internal processes and external regulatory requirements (e.g., lobbying regulations).

Person Specification

Essential

• Experience (including internships or volunteering) in policy, research, public affairs, community advocacy or a related area.

• Strong understanding of UK political, charity or social policy landscapes.

• Excellent written and verbal communication skills, including the ability to summarise complex information clearly.

• Strong analytical and research skills, with the ability to interpret data and produce evidence-informed insights.

• Good organisational skills, with the ability to manage multiple tasks and meet deadlines.

• Commitment to social justice, equity and strengthening underrepresented communities.

• Ability to work collaboratively in a small, fast-paced team.

• Sensitivity to issues affecting Muslim-led, minority-led or faith-based civil society.

• Awareness of key issues, legislation or trends relating to climate change or sustainability affecting civil society.

• Interest in media monitoring, public messaging or analysing public commentary related to the sector.

Desirable

• Experience working or volunteering within the voluntary sector, community organisations, or advocacy projects.

• Understanding of intersectionality and structural inequalities affecting minority and marginalised communities.

• Experience producing policy briefs, research notes or advocacy materials.

• Familiarity with parliamentary processes or government engagement.

• Lived experience relevant to the communities MCF represents.

Values and Behaviours

• Collaborative, inclusive and respectful approach to diverse stakeholders. Proactive, organised and self-motivated, with willingness to learn.

• Integrity and professionalism when representing MCF.

• Commitment to diversity, equity and inclusion.

• Ability to amplify underrepresented voices with care and accuracy.

What We Offer

• Opportunity to develop skills in policy, research, advocacy and stakeholder engagement.

• Mentorship and learning from experienced senior leaders.

• A supportive and inclusive working environment.

• Chance to contribute to meaningful, systemic change within the UK’s Muslim led charity sector.

Application Information

If you are a change maker who wishes to help us empower the sector, please send your CV and a covering letter outlining your suitability for the role. We reserve the right to withdraw this role once a suitable candidate is identified.

If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.

Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).

No agencies.

UK residents only. Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks. 

This exciting new project has emerged following consultation and engagement work in 2025 across central government, Local Authorities, regional London-wide partners, Young Camden, Young Brent and Young Westminster Foundations, and the local voluntary sectors.

The result is an innovative, co-funded project, seeking to work in new ways for the benefit of young people at risk of serious youth violence in this part of NW London. This role will coordinate all aspects of the management of this programme, driving high quality delivery and outcomes. 

The focus of this collaboration is to tackle Serious Youth Violence and promote youth safety across the stretch of NW London from Kilburn High Road (Brent & Camden), through Queen’s Park (Brent & Westminster) which covers three boroughs. This part of London has been a hotspot for serious youth violence for many years, for young people both based in these communities and passing through. Tackling the issues in this part of North West London has always been a challenge, as the area is split across Local Authority lines. The area also features high levels of serious violence involving young people, both committing offences and also being victims of them (often interlinked). This is coupled with high levels of poverty and inequality, and also features relatively fewer youth opportunities than elsewhere in these boroughs.

As part of the project, the Local Authorities of each area are contributing funds over the next three years to fund collaborative and cross-borough projects that will support the safety of children and young people in this community. The project is funded by John Lyon’s Charity.

The project recognises that many of the challenges in this part of London are structural, but is motivated by the hope that key partners working together in new and different ways can help to breakdown some of the barriers that interrupt effective intervention and prevention.

The project does not seek to reinvent the wheel, and instead seeks to leverage the existing connections, expertise, partnerships and projects already happening within local areas.

Please see summary details below: 

Job title: Programme Director, Youth Safety Programme (NW London)

Location: YCF office, with travel across central and North West London

Reporting to: CEO, Young Camden Foundation  

Hours: Full time (37.5 hours per week), with some out of hours work / visits occasionally required, at least 3-4 days pw required in person

Salary: £46,000-£46,000 p.a. (depending on experience)

Start date: ASAP, ideally January 2026

Contract type: Fixed term (three years)

Please download the application pack for full details of this role.