My guide volunteer roles in thornton heath, greater london
Join the Public Law Project as a Trustee and support us as we enter our new strategic phase, championing justice, fairness in state decision-making and upholding the rule of law.
Location: The Design Works, 93-99 Goswell Road, London, EC1V 7EY
Time commitment: Approx. one day per month
Closing date: Monday 23rd June
The Public Law Project (PLP) is seeking a dynamic and committed individual to join our Board of Trustees. As a Trustee, you will play a pivotal role in guiding an organisation dedicated to promoting access to justice, upholding the rule of law, and ensuring fair systems for everyone.
Who we are
For over 30 years, PLP has been at the forefront of public law in the UK, empowering individuals and organisations to challenge unlawful public decision-making. PLP works to ensure that the state acts fairly and lawfully, particularly when making decisions that impact marginalised and disadvantaged people. We bring strategic litigation, conduct groundbreaking research, and provide training to build expertise in public law. Our recent work includes challenging the Rwanda immigration policy, advocating for Windrush survivors, and scrutinising government use of AI and automation in decision-making.
Our work encompasses Strategic Litigation; we represent and support individuals and communities who are marginalised through discrimination or disadvantage when they have been affected by unlawful state decision-making. Our Research and Policy Advocacy is led by our expert team, which conducts in-depth research to inform policy and practice, ensuring that public law remedies and access to justice are not undermined. We provide Training and Events to build expertise in public law among lawyers, advisers, NGOs and public bodies. We work extensively in alliance with and support of people and communities who are minoritised and discriminated against.
PLP has been instrumental in shaping the public law landscape in Britain and as we embark on a new strategic phase, we are looking for a new Trustee to join our Board. We are developing a new strategy to counter emerging challenges, such as the rise of popularism and the misuse of AI in government decision-making. Your insights and leadership will be crucial in shaping PLP’s future direction and impact.
Recent successes, such as our High Court victory over the Department for Work and Pensions’ unlawful consultation on disability benefit reforms, potentially negatively affecting 400,000 people demonstrate the tangible impact of our work. Joining now offers the opportunity to build on these achievements and drive systemic change at a time when rights are under threat, and state accountability is undermined.
Who we are looking for
We are looking for a Trustee who is a strategic thinker, can work well with others while confidently holding their ground, and are skilled in providing both support and constructive challenge to executive leadership. Effective communication, emotional intelligence, and the ability to foster a positive and effective board dynamic are essential. We are looking for someone with expertise in Marketing and Communications, or Fundraising and Philanthropy, particularly in mid-level or major donor fundraising and income diversification.
Time commitment
The role requires a commitment of approximately one day per month, including attendance at four Board meetings per year (held in London or remotely) plus a development or strategy away-day, participation in committees of the Board or working groups, and engagement with PLP’s activities and events from time to time.
Joining the Public Law Project (PLP) as a Trustee offers a unique opportunity to make a significant impact on fairness and justice in the UK. As a trustee, you’ll contribute to an organisation nationally recognised for its dedication to upholding the rule of law and ensuring fair public decision-making. Collaborating with a diverse and dedicated group of trustees and staff, you’ll help shape PLP’s future direction, strengthening our governance, fundraising efforts and strategic initiatives.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity has arisen to become a Trustee at The Goldfinch Trust, a newly-forming Multi-Academy Trust in South London with a distinctive and vital mission: to deliver exceptional education for some of the country’s most vulnerable and medically complex children and young people.
Initially comprising two sites and formally launching in September 2025, new Trustees are sought to help ensure strong and robust governance structures, helping to shape future growth and planning. The Trust will have an annual budget of £3m, expected to rise with expansion of the organisation.
About The Goldfinch Trust
The Goldfinch Trust is a new Multi-Academy Trust with a distinctive and vital mission: to deliver exceptional education for some of the country’s most vulnerable and medically complex children and young people. The Trust will formally launch in September 2025, initially comprising two highly specialist settings: Maudsley & Bethlem Hospital School (MBHS) and St Peter’s Centre, with strong collaboration already in place with a third school, Kings College Hospital School (KCHS), which is expected to join formally in due course.
MBHS supports children aged 4–19, predominantly of secondary age, many of whom are hospital in-patients receiving treatment for severe psychiatric conditions. The school’s model is designed for short- to medium-term placements, with a key goal of reintegration into mainstream or alternative education once pupils are well enough to transition. The school currently supports up to 64 pupils, with a truly national intake reflecting the specialist nature of its provision.
St Peter’s Centre provides a more community-based education offer, supporting around 32 pupils with complex social, emotional, and mental health (SEMH) needs, including autism, anxiety, depression, and school-based trauma. The school supports KS1–4, although current placements are all in the secondary phase. A flexible, part-time attendance model allows the centre to double its reach and offer individualised support.
Kings College Hospital School (KCHS), working under a service-level agreement with MBHS, delivers bedside and on-site education for children with serious medical needs, including cancer and other life-limiting conditions. While not yet a formal Trust member, KCHS is fully aligned with the Trust’s mission and is expected to transfer formally following due diligence.
The Trust’s strategic direction is rooted in partnership with the NHS and regional local authorities, offering a model of educational support that could influence national best practice. The Trust will also relocate MBHS into a purpose-built setting at the hospital’s new development in 2026, offering state-of-the-art facilities designed in collaboration with school leaders. While future expansion is not mapped, the Trust has hosted visits from other hospital and special schools exploring academisation, and organic growth is a realistic possibility over the next few years. A formal growth strategy is yet to be defined, providing incoming Trustees with a unique opportunity to shape the Trust’s long-term development.
The new Board of Trustees will replace the current interim shadow board and will initially comprise seven non-executive directors, with scope to grow to 11 as needed. Local governance arrangements will remain in place at the school level, helping to ensure that Trustee responsibilities are strategically focused.
The Trust will open with an annual income of approximately £3 million, rising with expansion, and enters its incorporation phase with comfortable reserves and prudent financial oversight. The CEO-designate (currently Headteacher at MBHS) is a respected leader in the sector, advising the DfE on hospital school operations and funding, and will work closely with the new board to shape the Trust’s systems, culture, and impact.
The Trust’s Requirements
The Goldfinch Trust seeks dedicated and skilled Trustees to form its inaugural Board. This is a rare opportunity to help establish a new Trust from the ground up – setting its vision, guiding strategy, and developing systems to support the education of children and young people with serious medical and mental health conditions. While the Board will be supported by a team with expertise in finance, law, and HR, the Trust is particularly keen to hear from candidates with executive leadership experience in areas such as education, healthcare commissioning or procurement, charity governance, or growing organisations. Skills and backgrounds of interest include: strategic leadership in education, strategic growth, Healthcare commissioning or procurement, Safeguarding, SEND, Estates management/Health & Safety, Digital strategy Finance, and Audit.
Trustees will play a vital role in supporting and challenging the executive leadership team, ensuring high-quality provision and the effective use of public funds. A deep commitment to the Trust’s mission, supporting some of the country’s most vulnerable learners, is essential.
The full Trust Board will meet once per term (three times a year). In addition, Trustees will join one of two committees: Finance or Education Provision, which will also meet termly (three times a year).
There are plans for an annual strategy conference, likely to run over an extended half-day or full day. Meetings are expected to be scheduled in the early evening (5:pm–6.30pm starts) and last up to two hours. The precise meeting calendar is yet to be confirmed, but Trustees should expect a blend of face-to-face, online, and hybrid meetings. Some physical attendance will be required, so candidates should live within a reasonable commute of Beckenham (BR3 3BX) or Camberwell (SE5 8AB).
Trustees will be supported by a professional governance team, including external consultants currently advising on the Trust’s establishment. This is a unique opportunity to shape a new Trust that will provide life-changing support for young people with critical medical and psychiatric needs. By joining The Goldfinch Trust’s founding board, Trustees will not only help to define the strategic vision of the Trust, but also contribute to a pioneering model of integrated education and healthcare that could influence policy and practice across the country.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Non Executive Director – Nistad Foundation
Location: Remote (with potential occasional travel for board meetings) Commitment: Part-time, Voluntary
About the Nistad Foundation
The Nistad Foundation is at the forefront of fostering a Responsible, Ethical, and Safe approach to Artificial Intelligence (RES AI) globally, with a particular focus on the United States, United Kingdom, and Africa. As emerging technologies reshape industries, societies, and economies, the foundation is dedicated to preparing communities and institutions to navigate this new frontier responsibly. Our vision is to be a leading global organization in talent and leadership development, equipping individuals and organizations with the skills necessary to engage AI with ethical foresight.
Through initiatives focused on digital skills development in cybersecurity, software development, data science, and policy advocacy, the Nistad Foundation seeks to close the digital skills gap, especially in underrepresented communities. We champion youth and women as key contributors to digital transformation by providing them with training, mentorship, and pathways into the technology workforce. A central part of our mission is to build evidence-based policy frameworks guiding safe AI deployment and advocating for inclusive and sustainable technological growth.
Role Summary
As a Trustee of the Nistad Foundation, you will play a critical role in overseeing the governance and strategic direction of the charity. Trustees ensure that the foundation remains compliant, financially stable, and aligned with its charitable objectives. You will act as a proactive advisor to the executive director and staff, advocate for the foundation’s work, and contribute your expertise to support the foundation’s mission.
We are looking for candidates with prior charitable foundation experience who are committed to ethical governance and enthusiastic about the foundation’s mission. Trustees are expected to act as ambassadors, supporting fundraising efforts and leveraging their networks to help drive the foundation’s initiatives forward.
Key Responsibilities
1. Governance and Compliance
- Ensure good governance practices are upheld, aligning with the foundation’s charitable mission and ethical standards.
- Confirm compliance with the Nistad Foundation's governing document, charity law, company law, and other relevant legislation.
- Monitor and manage risks, ensuring timely remedial action when needed.
- 2. Board Participation and Oversight
- Prepare for and actively participate in board meetings, contributing to discussions, working groups, and the development of board papers.
- Contribute to setting the foundation’s strategic direction and evaluating performance against charitable objectives.
- Provide ongoing monitoring and support for the Executive Director’s performance.
3. Financial and Resource Management
- Maintain oversight of the foundation’s budget and financial health, ensuring sustainability and stability.
- Ensure the effective and responsible use of the foundation’s assets, financial resources, and material and human resources.
- 4. Advisory and Strategic Support
- Offer guidance in areas of specific expertise, advising the Executive Director and staff on relevant policies and procedures.
- Lead and contribute to developing policies and procedures that reflect good practice, ensuring their implementation.
- 5. Advocacy and Fundraising
- Act as an ambassador for the foundation, advocating for its work and ethical values.
- Assist in diversifying and developing sustainable funding streams by promoting the
- foundation among personal and professional contacts.
- Support fundraising efforts by identifying opportunities, fostering relationships, and
- providing strategic insight.
- 6. Strategic Development and Performance
- Collaborate with the board to identify and monitor strategic risks, ensuring the foundation’s mission and reputation remain safeguarded.
- Contribute to the ongoing evaluation and refinement of the foundation’s strategic direction, ensuring alignment with charitable objectives.
- Ideal Candidate Profile
- Connections within ai/Technology background
The Nistad Foundation seeks individuals with the following qualifications and experience:
- Experience in charitable foundation governance, ideally within the technology, policy, or social impact sectors.
- Commitment to the foundation’s mission and values, particularly in the areas of responsible and ethical AI.
- Financial Acumen with an understanding of budgeting, financial oversight, and resource management.
- Advisory Skills in areas such as fundraising, policy development, staffing, partnerships, or governance.
- Interpersonal and Advocacy Skills with a demonstrated ability to leverage personal and professional networks in support of a mission-driven organization.
- Analytical and Strategic Thinking with the ability to assess complex issues, set priorities, and make sound decisions.
- Time and Dedication to devote to meetings, preparations, and proactive support as needed. Why Join the Nistad Foundation?
As a Trustee of the Nistad Foundation, you will have a unique opportunity to shape the ethical trajectory of artificial intelligence on a global scale. This is a chance to contribute your skills, insights, and network to a dynamic and impactful organization working to bridge the digital skills gap and champion responsible AI practices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead the Way: Become Our Volunteer Virtual Community Activities Coordinator at SUNSHINE!
Are you a tech-savvy community builder with a passion for connecting people online? SUNSHINE—a soon-to-be registered charity dedicated to combating loneliness and building stronger communities—is seeking a visionary Virtual Community Activities Coordinator to pioneer our digital engagement initiatives. In this role, you will work closely with our Founder and CEO to conceive, plan, and run interactive online events that spark genuine connections and brighten lives.
About SUNSHINE
At SUNSHINE, our mission is to illuminate lives by forging genuine connections and nurturing vibrant communities. As a grassroots initiative in its early days, we’re laying the groundwork to officially register as a charity. Our aim is to deliver moments of joy and fellowship through both face-to-face and digital platforms, ensuring that even those feeling isolated can experience belonging. Your expertise in curating engaging virtual events will be crucial in amplifying our impact and extending our reach.
Your Role as Virtual Community Activities Coordinator:
As our Volunteer Virtual Community Activities Coordinator, you will be the digital catalyst behind SUNSHINE’s online initiatives. Your mission is to design meaningful virtual events—from interactive meet-ups and creative workshops to conversational cafés—that bring isolated individuals together in the digital space.
Key Areas of Impact:
-
Digital Engagement Strategy: Craft and implement a comprehensive plan to host regular at least monthly virtual events that resonate with diverse audiences, addressing themes such as creativity, storytelling, and community support.
-
Online Event Planning & Execution: Organise and oversee the entire lifecycle of virtual activities—from conceptualisation and technical setup to facilitation and post-event evaluation—ensuring that every session offers value and connection.
-
Volunteer Coordination & Mentoring: Recruit, train, and guide a team of digital volunteers who will assist with event moderation, technical support, and community engagement. Empower them with the tools and insights needed to foster a warm online environment.
-
Resource & Technology Management: Leverage and manage digital platforms (like Zoom, Microsoft Teams, or interactive web forums) to deliver seamless virtual experiences. Identify innovative tools and trends to elevate the quality of our online activities.
-
Innovation & Continuous Improvement: Constantly explore new formats—such as breakout sessions, digital creative workshops, or themed conversation circles—that enhance interactivity and keep our digital community vibrant and engaged.
What We’re Looking For
We’re searching for a proactive, forward-thinking leader who is enthusiastic about shaping digital connections. The ideal candidate will have:
-
Proven Digital Engagement Experience: A background in organizing online events, community management, or digital content creation—experience in start-ups or non-profit environments is a plus.
-
Creative & Strategic Thinking: The ability to design innovative virtual experiences that maintain engagement while addressing the challenges of digital isolation.
-
Excellent Communication Skills: Clear, empathetic, and inspiring communication—both in writing and verbally—to ensure a smooth and inclusive virtual atmosphere.
-
Tech-Savvy & Adaptive: Proficiency with current digital platforms and a willingness to experiment with emerging tools to enhance community participation.
-
Passion for Community Impact: A genuine commitment to social change and the belief that digital initiatives can create real-world connections and drive transformative change.
Why Join SUNSHINE as Our Virtual Community Activities Coordinator?
Taking on the role of Volunteer Virtual Community Activities Coordinator is more than just managing digital events—it’s about helping shape a movement dedicated to inclusivity and well-being online. By joining our leadership team, you will:
-
Shape Our Digital Future: Influence key decisions that build and strengthen our online community, ensuring that our digital initiatives are effective and accessible.
-
Drive Innovation: Be at the forefront of pioneering creative virtual solutions that enhance engagement and extend our community’s reach.
-
Grow Professionally: Expand your skills in digital community management and event facilitation while working in a collaborative, purpose-driven environment.
-
Experience Deep Fulfillment: Enjoy the satisfaction of directly contributing to a cause that transforms lives and brings hope to those battling loneliness.
Ready to Connect the Digital World?
If you’re excited to craft and drive virtual initiatives that bring people together and use your digital leadership to combat loneliness, we want you on our team. Join SUNSHINE as our Volunteer Virtual Community Activities Coordinator and help us build a brighter, more connected future—one online event at a time.
Welcome to SUNSHINE—where every virtual connection lights up lives and communities.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.
Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.
Responsibilities:
Your core responsibilities as a Peer Mentor at Youth4Youth include:
- Building strong, professional relationships with young people seeking mentoring support.
- Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
- Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
- Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
- Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
- Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
- Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.
Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.
Skills
- Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
- Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
- Ability to demonstrate empathy to others.
- Ability to work in a challenging environment and recognise when you may need support yourself.
- Proficient in the use of IT tools, such as Microsoft Outlook.
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Skills development for you:
As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process:
Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:
- An initial application, stating your reasons for wishing to become a Peer Mentor
- A remote interview conducted via Microsoft Teams
Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:
- Satisfactory references being received (these do not need to be employment references)
- A satisfactory DBS check being received
- Successful completion of the Youth Services Academy
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.
Role Overview
As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key ResponsibilitiesLeadership Development & Training
- Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
- Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
- Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
- Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
- Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
- Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
- Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
- Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
- Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
- Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
- Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
- Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
- Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
- Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
- Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
- Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
- Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.
Qualifications
- Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
- Skills:
- Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
- Strong facilitation and storytelling skills for remote and hybrid audiences.
- Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
- Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
- Knowledge:
- Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
- Familiarity with UK compliance standards related to workplace training.
- Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
- Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
- Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
- A visionary thinker who balances creativity with analytical rigor.
- Collaborative bridge-builder who engages stakeholders at all levels.
- Adaptive and empathetic, with a knack for simplifying complex concepts.
- Committed to lifelong learning and amplifying underrepresented voices.
Why Join QuilomboUK?
- Purpose: Design programs that directly contribute to equitable workplaces and social justice.
- Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
- Culture: Join a team that values curiosity, courage, and collective growth.
- Flexibility: Enjoy remote work autonomy with supportive collaboration.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst
The client requests no contact from agencies or media sales.
Do you have fundraising, communications, HR, IT or other skills and wish to become a trustee of a pioneering and ambitious charity which funds and develops girls’ education in South Sudan? Friends of Ibba Girls School (FIGS) works to support a girls’ boarding school which provides free high-quality education for over 300 primary and secondary school girls, providing both education and a source of inspiration for the country. Boarding provides safety and security for girls in a country emerging from war. FIGS works closely with Windle Trust International, a highly experienced UK charity which provides the practical support on the ground in South Sudan. FIGS must raise £400-500k each year to keep the school thriving, while longer-term plans are put in place for greater self-sufficiency within the country. The trustees are both strategic and operational, as the charity only has 2 employees (1.5 FTE). Fundraising skills and experience are particularly sought and the trustee will need to be prepared to give about eight hours a week to the work. Communications is also important and needs about four hours a week. HR and IT are both valuable skills but do not have particular time requirements. Applicants with other skills and experience relevant to FIGS are welcome to apply.
Please download the recruitment pack below and visit out website for further information.
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Brain & Spine Foundation is the UK’s national charity dedicated to improving the quality of life for the 1 in 6 people affected by neurological conditions. Through expert information, compassionate support, and tireless advocacy, we empower individuals and families across the UK to navigate complex diagnoses with confidence. We’re now looking for a qualified and committed Treasurer to join our Board of Trustees. The ideal candidate will bring strong financial acumen, strategic thinking, and a passion for good governance to help shape the future of our work.
The Brain & Spine Foundation provides professional information and support for every one of the 600+ neurological conditions affecting 1 in 6 people.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.
Role Overview
As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.
Key ResponsibilitiesHR Strategy & Policy Development
- Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
- Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
- Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.
Talent Advisory & Employee Relations
- Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
- Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
- Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.
Team Leadership & Development
- Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
- Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
- Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.
Engagement & Retention
- Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
- Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
- Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.
Compliance & Risk Management
- Ensure HR practices comply with employment laws, regulations, and internal equity standards.
- Mitigate organisational risk through robust documentation, audits, and training on HR policies.
- Lead compliance reporting and address gaps proactively.
D&I Integration
- Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
- Advise leaders on creating inclusive team environments and addressing systemic inequities.
- Collaborate with stakeholders to advance external social justice partnerships and initiatives.
Qualifications
- Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
- Skills:
- Strong knowledge of UK employment law and HR best practices.
- Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
- Excellent stakeholder management, coaching, and decision-making skills.
- Proficiency in HRIS systems and data-driven decision-making.
- Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
- Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.
Personal Attributes
- A confident leader who inspires trust and fosters psychological safety within teams.
- Strategic thinker with the ability to balance organisational priorities and employee needs.
- Resilient problem-solver who navigates ambiguity with grace.
- Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.
Why Join QuilomboUK?
- Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
- Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
- Culture: Join a collaborative, values-led environment where your voice matters.
- Development: Access to mentorship, training, and opportunities for career growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
-
Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
-
Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
-
Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
-
Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
-
Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
-
Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
-
Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
-
Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
-
Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
-
Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
-
Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
-
Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
-
Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
-
Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
-
Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
-
Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
-
Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.
Qualifications
-
Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
-
Skills:
-
Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
-
Strong facilitation and storytelling skills for remote and hybrid audiences.
-
Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
-
Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
-
-
Knowledge:
-
Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
-
Familiarity with UK compliance standards related to workplace training.
-
Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
-
Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
-
-
Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
-
A visionary thinker who balances creativity with analytical rigour.
-
Collaborative bridge-builder who engages stakeholders at all levels.
-
Adaptive and empathetic, with a knack for simplifying complex concepts.
-
Committed to lifelong learning and amplifying underrepresented voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
The Passage is establishing a new Special Events Fundraising Committee to support the Senior Events and Community Manager, with the primary goal of growing income from Special Events and attracting new supporters to The Passage.
Purpose of the Committee
- The purpose of the committee is to support The Passage’s Senior Events and Community Manager in delivering successful fundraising events that generate significant income and expand The Passage’s network of supporters. Specifically, the Committee will:
- Work collaboratively with the Senior Events and Community Manager to meet or exceed fundraising goals through special events.
- Source exclusive, money-can’t-buy auction items and experiences to enhance the appeal and revenue of live and silent auctions.
- Leverage personal and professional networks to sell tickets and tables for events like A Little Night Music and the Sports Quiz.
- Introduce new supporters to The Passage through event participation.
- Explore and implement creative ways to promote The Passage’s events to a wider audience, increasing awareness and attendance.
- Utilise personal and professional networks to identify potential corporate sponsors.
- Leverage connections to bring celebrities or high-profile individuals to the event to increase its visibility and appeal.
- Assist in innovation of the Special events portfolio.
Desired skills & expertise
- Sales and Business Development experience
- Marketing and Comms skills
- Knowledge of fundraising
- Networking and relationship building
- Creativity and innovation
- Entertaiment or sports industry connections
- Committed to the values of The Passage
How to apply
Please submit a short covering letter outlining your motivation and suitability for joining the committee and link to your LinkedIn / a very brief employment history to Martina Tamburrino, People Services & Volunteers Partner.
We are also able to arrange an informal discussion with Emma Noble, Director of Income Generation & Communications and Rachel Fenton, Senior Events & Community Manager.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Coordinator
Job Title: EPAfrica Summer Team – Project Coordinator (PC)
Location: Kakamega, Kenya
Duration: Minimum 3 weeks during our summer programme, which runs from approximately 1st July – 13th September 2025.
Start Date: UK-based training and preparation begins in June, with travel to Kenya taking place several days before the start of your placement.
Compensation: Non-salaried placement, with the following expenses covered:
-
Travel: Project-related travel in and around Kakamega County is fully covered.
-
Accommodation: Fully covered throughout the EPAfrica summer.
-
Programme delivery costs: All costs associated with programme delivery (travel to sites, partner meeting expenses, etc) paid for by the charity.
-
Additional Costs: Round-trip flights to Kenya and limited subsistence costs, plus any personal travel elsewhere within Kenya (e.g., for your holiday week).
About EPAfrica
EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our mission is to create sustainable change in education by investing in resources, infrastructure, and local capacity. Our volunteers are central to our work — building strong relationships, learning deeply about the local context, and delivering projects that matter.
Role Overview
As a Project Coordinator (PC), you will be a key part of the Summer Team, supporting the smooth operation of EPAfrica’s in-country summer programme. You’ll work alongside the Project Manager and other Project Coordinators to provide on-the-ground coordination, logistical support, and pastoral care for our Project Workers (PWs). This is a dynamic and rewarding role that gives you insight into international development, team leadership, and operational planning.
Key Responsibilities
-
With guidance from the Project Manager (PM), support our team of Project Workers (PWs) in their school placements, including:
-
Monitor project progress and guide PWs to address any issues as they arise
-
Offering pastoral support and help maintain the wellbeing of Project Workers
-
Co-deliver trainings on topics such as project management, effective international development practices, safety and wellbeing, and cultural awareness
-
Coordinating key operational logistics relating to summer programme delivery.
-
-
Facilitate communication between PWs, our in-country Summer Team, and the UK-based central charity team.
-
Help deliver our in-country monitoring and evaluation programme, enabling us to effectively plan for and deliver future investments. This includes:
-
Monitoring visits to current & recent investment schools to gauge impact of EPAfrica’s work
-
Assessment visits to potential future EPAfrica participant schools
-
Staying up-to-date research into developments in the Kenyan education system and potential impacts on our work
-
Establishing and maintaining relationships with our network of local partners.
-
-
Contribute to Summer Team planning, reflection sessions, and process documentation
-
Help to maintain the safety, security, and wellbeing of the Kenya-based team, working within the charity’s risk guidelines.
What We’re Looking For
-
Strong familiarity with, and demonstrated interest in, EPAfrica’s values and operating model.
-
A demonstrated interest in grassroots international development is required; previous experience in this setting (volunteering, fieldwork, or prior work experience) preferred.
-
Experience being a part of teams delivering project-based work, and leading with empathy.
-
Effective communication skills and the ability to work with stakeholders from a variety of cultures and backgrounds.
-
Demonstrated ability to take initiative and solve problems under pressure.
-
Willingness to operate in a challenging, fast-paced environment and to be involved in making decisions which affect the wider team.
-
Experience as a Project Worker or previous Summer Team involvement preferred – but alternatively, relevant professional or volunteering experience in a similar context.
What You’ll Gain
-
Real, hands-on project management and delivery experience.
-
Exposure to international development at a grassroots level, with concrete opportunities to deliver meaningful work.
-
A rich cultural experience and the opportunity to immerse yourself in semi-rural communities in Western Kenya.
-
Volunteers benefit from one week’s holiday in the middle of the programme, allowing the opportunity to explore the rest of the country (previous volunteers have travelled to Mombasa, Nairobi and the Maasai Mara).
-
Opportunity to work with a team of passionate, like-minded individuals and build a strong professional network within the charity and our wider community.
-
A standout experience for your CV, and the chance to develop transferable skills in stakeholder management, communication, logistics, and more. Previous EPAfrica volunteers have leveraged their experience with us to secure roles with the FCDO, WHO, UN, Civil Service and in a variety of consultancies.
Interested?
We’d love to hear from you! If you’re enthusiastic about education, development, and making a difference, this is a unique opportunity to get involved and get hands-on, meaningful experience delivering grassroots international development projects in Kenya. You’re also welcome to apply with a friend and complete a summer placement alongside them; just let us know in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Friday
Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.
Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit. Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.
How It Works
A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification. By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.
This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.
HUMAN RESOURCES SPECIALIST
Volunteer Role Description (remote, unpaid)
PEOPLE-POSITIVE? STRATEGY-SAVVY? THIS ROLE’S FOR YOU.
If you believe talent is the heartbeat of impact and know how to find, support, and grow it—step right up.
At Social Friday, we’re not just rethinking how people spend their Fridays. We’re reimagining what it means to belong, connect, and contribute. And behind every meaningful moment we create is a team of people making it happen. That’s where you come in.
As our Human Resources Specialist, you’ll be the architect of our people experience. From building an inspiring recruitment process to nurturing a culture of care and accountability, you’ll play a key role in keeping our global team connected, supported, and growing with purpose.
This isn’t just about policies and paperwork. It’s about building systems that work for real humans—and making sure our people feel seen, heard, and empowered to do their best work.
ABOUT THE MISSION Social Friday is a global initiative that transforms unproductive Friday afternoons into powerful moments of connection, awareness, and social engagement. By bringing together nonprofits, companies, and individuals, we’re making doing good a lifestyle—and togetherness the new norm.
Behind the scenes, that takes people. Aligned, engaged, purpose-driven people. Your job? Help us find them, guide them, and keep the spark alive.
KEY RESPONSIBILITIES
- Coordinate end-to-end recruitment: from writing inspiring job ads to onboarding new teammates who fit our mission and vibe
- Maintain a smooth and positive experience for all team members—from first hello to final farewell
- Support our team leads in performance check-ins, feedback loops, and development plans
- Organize internal growth opportunities, trainings, and team-building activities (yes, fun is part of the job)
- Help document our culture and values into scalable HR guidelines and practices
- Track roles, responsibilities, and team capacity so we can plan smart and work sustainably
- Be the go-to person for team questions, check-ins, and “I just need someone to talk to” moments
QUALIFICATIONS
- Proven experience in HR, people operations, or team leadership
- A people-first mindset: you care deeply about humans and systems that serve them
- Strong organizational skills and a proactive approach—you don’t wait for things to break
- Great communicator, empathetic listener, and someone who knows how to hold space
- Experience using tools like Notion, Google Workspace, or other HR software
- Familiarity with international or remote teams is a bonus
- Passion for social impact, culture-building, and creating a new way of working together
JOIN THE MOVEMENT This is HR with heart. Strategy with soul. A chance to shape not just a team, but a global culture shift.
This is the Olympics of Giving Back and you’re the one helping our people go for gold.
Ready to lead with care, clarity, and conviction? Let’s build the future of work together.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
1-2 weeks
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.