Network operations manager jobs in Newcastle

Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

This will include, but may not be limited to:

Operations

• Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
• Leading the co-ordination and delivery of the annual Affiliates Scheme
• Supporting the production and logistics of annual resource mail-outs
• Engaging in periodical team email campaigns for intentional growth
• Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer

Events

• Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
• Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Representing The Welcome Directory at selected events (as required)

Administration

• Answering email enquiries
• Editing recordings/ videos and updating resources in Canva
• Collating routine data and creating/ updating trackers (as required)
• Supporting processing expenses and issuing internal invoices
• Paying-in cheques and sending thank you cards
• Obtaining Gift Aid declarations and submitting claims
• Purchasing stationery supplies and dispatching resources
• Leading on quarterly team password management

Other benefits include:

• Flexible, remote working
• Small and supportive team
• Team days and opportunities for learning
• 5% employer contribution to pension scheme
• Contribution towards internet and phone costs, and provision of laptop and relevant equipment
• Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit

Please download the Job Description and Person Specification for further information.

Should you have any questions about the role, please get in touch by email.

The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible. 

‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.

Salary: £38,000–£40,000 per annum
Location: Remote, with occasional UK travel. The line manager is based in Lancashire.
Contract: Permanent
Working pattern: Full-time preferred, flexible working considered

We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.

What is The Multibank?

The Multibank is a clothes, bedding, baby, hygiene, toys and furniture bank all rolled into one.

Our idea is simple: businesses have surplus products that people need, while local charities and community organisations know the families who need them. The Multibank connects the two — getting essential products to people experiencing poverty, free at the point of delivery and with dignity at every step.

We were founded on the belief that businesses can help solve a social problem while addressing a business challenge. We take perfectly good products that businesses can no longer sell and put them to good use, helping alleviate some of the everyday challenges faced by families across the UK, while keeping products in use and contributing to a more sustainable economy.

While surplus is at the heart of our model, we also welcome product donations and use at-cost purchasing where needed to ensure we can provide the right products to meet demand.

We are a growing national charity, with an expanding network of Multibanks and an increasingly diverse group of business partners. As we grow, we're developing the supply partnerships, systems and processes needed to get more of the right products to more people.

What is the role and its impact?

We're looking for an experienced Supply & Partnerships Manager to take ownership of the day-to-day supply function at The Multibank.

You'll make sure products move efficiently from our supply partners through the Multibank network, while building strong relationships with suppliers and regional Multibanks and continually improving how we manage supply.

This is a hands-on role with significant responsibility. You'll manage the detail of stock offers, allocations and logistics, while also understanding the bigger picture and identifying opportunities to improve our systems, processes and supply base.

You'll work closely with the Director of Supply & Partnerships, taking ownership of operational supply and creating capacity for the Director to focus on strategic supply growth, senior partnerships and supporting the development of the wider Multibank network.

It's an opportunity to play a key role in helping The Multibank scale — ensuring we have the products, partnerships and systems needed to meet growing demand.

What you'll be working on

Supply operations

• You'll own the day-to-day movement of products from initial offer through to allocation and delivery.
• You'll act as the main operational contact for supply partners, providing a responsive and straightforward service.
• You'll coordinate product offers, allocations and deliveries across the Multibank network.
• You'll manage and triage the partnerships inbox, ensuring enquiries are responded to promptly.
• You'll work with Palletline and other logistics partners to coordinate the movement of products.
• You'll track stock movements and proactively identify and resolve issues.

Supply partnerships

• You'll build and maintain strong relationships with existing supply partners.
• You'll identify opportunities to increase the volume and range of support from existing partners.
• You'll prepare tailored partner updates and reports.
• You'll work with the Director of Supply & Partnerships on strategic partner relationships and new opportunities.

Supply development and insight

• You'll develop a strong understanding of product demand across the Multibank network.
• You'll identify gaps and opportunities across supply and demand.
• You'll support the development of new sources of surplus, donations and low-cost purchasing.
• You'll use data and insight to inform supply decisions and help us build a more diverse and resilient supply base.

Systems and improvement

• You'll own and improve the systems and processes used to manage supply.
• You'll identify operational bottlenecks and develop practical solutions.
• You'll improve visibility of supply, demand, allocations and stock movements.
• You'll lead or contribute to projects that enable the supply function to scale.

This job is for you if…

• You have experience in supply, operations, partnerships, account management or a similar role.
• You're comfortable managing multiple relationships, priorities and processes simultaneously.
• You're highly organised, with strong attention to detail.
• You have strong written and verbal communication skills.
• You're confident building trusted relationships with corporate partners and internal stakeholders.
• You're proactive, solutions-focused and comfortable taking ownership.
• You're able to work independently and make decisions with limited day-to-day direction.
• You're confident working with data and using insight to inform decisions.
• You're comfortable working in a fast-paced or growing organisation where priorities and processes can evolve.
• You care about The Multibank's mission and the difference our work makes.

Experience of logistics, surplus redistribution, donations or working within the charity/social impact sector would be advantageous, but you don't need to come from a traditional logistics background. We're interested in transferable experience and people who can demonstrate strong organisation, relationship management, problem-solving and attention to detail.

A growing charity

The Multibank is a relatively young charity that has grown quickly, with an entrepreneurial and ambitious culture. We are now at an exciting stage of development, building our team and putting the structures, policies and processes in place to support our next phase of growth. Many of these are still in their infancy, which means there is plenty of opportunity to shape how we work. To be successful in this role, you'll need to be comfortable with some ambiguity, enjoy finding practical solutions and be excited by the opportunity to help build the systems and processes of a growing charity.

Why join The Multibank?

This is an exciting time to join The Multibank. We're growing our national network and developing the supply model needed to support that growth.

You'll have the opportunity to shape how we manage supply at scale, strengthen relationships with businesses and help build access to the right products for the communities we support.

You'll also have significant autonomy and the opportunity to make a tangible difference in a small, ambitious and rapidly growing charity.

How to apply

Alongside your CV, please provide a short covering statement addressing the following:

• What attracts you to The Multibank and this opportunity?
• Organisation and coordination: Tell us about a time when you have had to manage multiple moving parts or competing priorities to get something delivered.
• Relationships: Tell us about your experience building and managing relationships with customers, suppliers, partners or other stakeholders.

We expect significant interest in this role and may close the advert early if we receive a strong field of candidates.

Additional details

We believe in flexibility and trust. We’re happy to work with the successful candidate to find a working pattern that works for both them and the organisation. This could include flexibility around when hours are worked, alongside the option to consider a slightly reduced-hours arrangement for the right candidate.

We're a small and growing team, so there will be times when collaboration and availability are important, but we focus on outcomes rather than being prescriptive about when or where work is done.

We also recognise that people don't always meet every requirement listed in a job description. If you're excited about the role and can demonstrate strong organisational, relationship-building and problem-solving skills, we'd encourage you to apply even if your experience doesn't exactly match everything we've described. The role involves occasional UK travel, including to meet supply partners, Multibanks and colleagues.

The Director of Supply & Partnerships is based in the North West, and the ability to travel to Preston / Manchester on occasion is advantageous, particularly during the induction period.

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

Action for Global Health (AfGH) is an influential membership network convening more than 50 organisations working in global health. Its vision is a world where health equity is achieved, and every person has access to the quality healthcare they need without being forced into financial hardship.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality – especially from low- and middle-income countries – to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Position

As the Network Director, you will be responsible for convening and guiding the network, in partnership with the AfGH team, Steering Committee, wider membership and host organisation (STOPAIDS).

In this role, you will:

• Guide, oversee and review the implementation of AfGH’s 2022–2029 strategy.
• Secure AfGH’s ongoing financial sustainability and ensure accurate and clear financial reporting.
• Lead and coordinate AfGH’s policy and advocacy activities.
• Provide direction to the AfGH Secretariat, support the Membership & Development Director, line manage the Advocacy Manager, and manage relationships with STOPAIDS and Students for Global Health (partner organisation).
• Expand the AfGH membership to target groups and ensure that the network continues to engage and be driven by the membership.
• Ensure that AfGH continues to have appropriate governance in place in order to ensure effectiveness and accountability.

Benefits

We offer a number of benefits, including:

• A 28-hour (rather than 35-hour) working week policy, with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours.
• A home-based working policy with some access to co-working spaces across the UK and a monthly working-from-home allowance (included in salary).
• A group stakeholder pension scheme with 6% employer contributions.
• An individual learning and development budget allocated to staff members each year.
• 20 days’ annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years).
• Enhanced maternity and paternity pay for employees with 1 year’s service or more.

To apply, please click the Apply button to complete our application form.

Closing date: 7th September 2026.

Candidates must be UK-based with the right to work in the UK.

People living with or affected by health inequities, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply.

The Development Manager role brings the opportunity to an avid fundraiser and resource mobilization professional to manage the strategic fundraising efforts of IFIP to build, sustain, and grow the organization’s institutional pool of funders by aligning development strategy with the organization’s mission, goals, key programs, and initiatives. This position plays a critical role in enhancing our sustainability efforts through identifying, cultivating, soliciting, grant writing, and securing funding support in accordance with IFIP’s strategic framework. 

Position Title: Development Manager 
Reports to: Chief Executive Officer 
Location: Remote (Europe)

OrganizationSummary 

International Funders for Indigenous Peoples (IFIP) is the only global philanthropy network dedicated to shifting power, mobilizing resources, and building partnerships to amplify Indigenous leadership and to support the self-determination and rights of Indigenous Peoples.

As a global community, IFIP educates, guides, and influences funders to practice a new paradigm of giving based on Indigenous values “The Five R’s of Indigenous Philanthropy” —Respect, Reciprocity, Responsibility, Relationships and Redistribution.Building on over 25 years of experience, IFIP is at an exciting moment of evolution and on a path to accelerate organizational capacity to implement our strategic plan, mobilize redistribution of resources, and increase advocacy for direct funding to Indigenous Peoples globally. 
 

Position Overview 

The Development Manager role brings the opportunity to an avid fundraiser and resource mobilization professional to manage the strategic fundraising efforts of IFIP to build, sustain, and grow the organization’s institutional pool of funders by aligning development strategy with the organization’s mission, goals, key programs, and initiatives. This position plays a critical role in enhancing our sustainability efforts through identifying, cultivating, soliciting, grant writing, and securing funding support in accordance with IFIP’s strategic framework.

Reporting to the Chief Executive Officer, the Development Manager works collaboratively with senior management, staff, and consultants to ensure sustainability goals are achieved. The Development Manager cultivates prospects, sustains relationships, creates proposals and reports for funders to illustrate impact and spends most of their time engaging with prospective funders and supporters through both virtual and in-person interactions. 

The ideal candidate is a skilled fundraiser and a relationship builder with a strong understanding of philanthropic giving. They should be proactive and strategic, with a proven track record of securing mid-to-large multi-year funding, nurturing donor relationships, and effectively communicating the organization's mission and impact. Familiarity and commitment to IFIP's mission is essential. Experience working remotely and across multiple time zones is an asset. 

RESPONSIBILITIES: 

Fundraising and Resource mobilization  

• Develop a comprehensive multi-year development strategy, including developing related guidelines and policies and ensure IFIP secures annual revenue goals.

• Cultivate and maintain relationships with funders and other donors, including foundations and other funders. 

• Responsible for the development, writing, and submission of compelling grant proposals. Manages full lifecycle of grants, from proposals to reports, ensuring fundraising goals are met annually. 

• Able to skillfully navigate donor relationships and the philanthropic landscape with nuance, big picture, and keen understanding of the shifting trends and perspectives.

• In coordination with senior leadership, organize, prepare and attend donor meetings and convenings in support of strategic initiatives. 

• Develop strategic fundraising initiatives, including events and campaigns and identify new opportunities for resource mobilization. 

• Develop, manage, and execute comprehensive fundraising plans that align with the organization’s goals, programs, and initiatives. 

• Coordinate with leadership on restricted gifts, proposal budgets with restricted allocations, and financial reporting to donors. 

• Establishes and maintains collaborative working relationships with IFIP’s team and consultants to maximize total revenue in service of the organization’s mission

• Collaborate with the Engagement and Communications team to enhance visibility and donor messaging efforts through our newsletters and communications platforms.

• Utilize a CRM for data collection, relationship management, and tracking donor interactions. 

• Manages information-tracking processes regarding acknowledgement, recognition, ongoing communication and continued cultivation of donors in portfolio.

Organizational Culture and Team Collaboration 

• Partner with the CEO to ensure IFIP’s strategy is reflected across fundraising plans, funder engagement and partnerships. 

• Foster a collaborative, results-driven, and accountability culture that empowers the IFIP team to deliver organizational goals effectively. 

• Contribute to a culture of teamwork by fostering collaboration and support of each other to accomplish tasks at hand, the annual work plan, and overall mission. 

• Bring a learning, attention to detail, initiative taking disposition and participate in organization-wide strategy and learning and contribute to operations efficiency to grow as an organization. 

• Able to adapt and excel in a multi-cultural and fast paced environment where team members take part and contribute to planning activities, including staff meetings, retreats, and strategy sessions. 

• Provide support when needed on organization-wide activities, such as Global Conference and high-level stakeholder events. 

• Adhere to organizational policies and procedures and responsible for own administrative tasks such as submission of receipts, reimbursement requests, scheduling, travel planning, etc. 

• Embody and uphold the 5 R’s (Respect, Relationships, Responsibility, Reciprocity, Redistribution) in working with external stakeholders and internal team members. 

Required Experience and Qualifications: 

• At least 8 years of experience in the development and resource mobilization sector. 

• At least 3 years of experience working in an international remote work environment with a multi-cultural team 

• Experience building partnerships and securing funding from bilateral and multilateral donor agencies is an asset 

• Track record of garnering new donors and substantial levels of funding per year

• Demonstrated experience in developing fundraising strategies and plans and excellent donor relations skills.

• Familiarity with donor database tools to track grants and donor relationships 

• Exceptional organizational ability, high attention to detail, results and solutions-oriented attitude are essential.

• Problem-solver, with high integrity and ability to communicate clear expectations and foster team collaboration. 

• Excellent interpersonal communication skills in written and oral forms and ability to articulate complex ideas effectively to diverse audiences. 

• Ability to manage multiple projects simultaneously in a fast-paced environment. 

• Solid information technology proficiency with CRMs, remote meeting software, Microsoft Office Suite, and cloud systems for project management. 

• Experience travelling internationally to urban and rural areas where English may not be the primary language.

• Fluency in English.Fluency in a second language is an asset. 

Application Information: 

Job details: This is a full-time, remote position based in the greater London area. Employee may spend up to three weeks a year in Sacramento, CA for strategic planning and team building. IFIP's team, board, members, and stakeholders are based worldwide and distributed across multiple time zones. This role is based in London and follows UK working hours; however, occasional flexibility will be required for early morning or late evening meetings with colleagues around the world. Candidates must be based in the greater London area and be authorized to work in the United Kingdom.  

Salary: GBP £40,000 - £55,000, based on experience. IFIP typically makes offers within the beginning to middle of this range, depending on the candidate's qualifications and relevant experience. IFIP offers a competitive compensation and benefits package.

International Funders for Indigenous Peoples is an equal opportunity employer committed to embracing a diverse, multicultural work environment and seeks diversity with respect to race, ethnicity, gender, age, sexual orientation, religious creed, physical abilities and other characteristic protected by federal and state laws.

Deadline: Applications will be accepted until September 18th, 2026. 

Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up. 

About BTS Spark

BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.

We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector.  Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.

Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.

Job Description 

Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:

• Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
• Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
• Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
• Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
• Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
• Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
• Provide occasional live support for virtual workshops, and executive assistant support to the Director

The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.

We're looking for candidates with the following attributes:

Essential:

• A strong, sustained track record in programme planning and project/operations management
• Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
• Excellent written communication and proof-reading skills, with sharp attention to detail
• Strong organisational skills and the ability to prioritise across multiple workstreams
• A proactive, can-do attitude and comfort working independently
• Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
• Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
• Flexibility for occasional calls outside business hours with North America and Australia-based colleagues

Desirable:

• Experience working in or closely with the education sector
• University graduate-level education

Benefits

• 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
• 5% matched pension and life insurance
• Private medical insurance
• Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
• Cycle to work scheme

See attached job description for further details.

Application Process

Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.

We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.

Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.

Final interviews will be held in London at the BTS Offices on 10th and 11th September.

Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)

The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.

We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.

You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.  

You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.

Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.

You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.

Key Relationships:

Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.  

External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders. 

Key responsibilities:

The Trust Fund and Legacy Development Manager will be responsible for:

Trusts:

- Lead on the development and delivery of a new trust fundraising strategy.

- Identify, research and write compelling applications to meet and / or exceed income targets.

- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.

- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.

- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.

- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.

Legacy Development:

- Create and deliver an effective strategy for gifts in wills and in memory giving.

- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities. 

- Ensuring legacy funds are utilised in accordance with the wishes of the donor.

- Managing relationships with donors, families and other stakeholders.

- Recording income and donor support accurately and maintaining databases.

- Handling the responsibilities of the role sensitively and with care and compassion.

- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.

- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.

- Respond to potential enquiries about all types of legacy gifts and gather details about each.

- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.

- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.

- Supporting on the delivery of projects and other charitable activities as and when required.

Essential Criteria:

· Strong verbal and written communication skills with excellent attention to detail.

· Excellent customer/donor care experience with a proven track record of exceptional listening skills.

· Methodical and organised approach to tasks with meticulous attention to detail with the  ability to plan and prioritise.

· Experience in supporter acquisition, retention, and the development of supporters.

· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.

· Knowledge and experience of developing and maximising fundraising opportunities.

· Excellent organisational skills and deadline achievement.

· Good interpersonal skills.

· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).

· Ability to research, plan and budget.

· Able to work on own initiative while also as a key team member of the management team.

Desirable Criteria:

• Has worked in the charity sector previously.

• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.

• Has knowledge of agriculture and the rural community

• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.

*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.

Applicants must be based in the UK. 

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.

We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.

You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.

You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.

We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.

Are you up for the challenge?

Interviews: Friday 18th and Friday 25th September (online)

Project Manager (CEO)

Following many years of exceptional service, which has seen Durham City Youth Project (DCYP) grow and develop, our current Project Manager (CEO) is stepping down from her post.  The DCYP trustees seek to appoint a Professionally Qualified and Experienced Project Manager (CEO) who can demonstrate passion and enthusiasm to lead the Project into the next stage of its development.

DCYP has been supporting children and young people since 1933. We work across County Durham to provide youth work, counselling, sexual health education and wellbeing support for young people aged 8–19, and up to 25 for those with additional needs.

Our mission is to create opportunities that help young people develop confidence, resilience, skills and aspirations while ensuring they have access to trusted adults, positive activities and support when they need it most.

We believe every young person deserves the opportunity to thrive regardless of their background, circumstances or challenges.

Hours: 35 hours a week to work regular evenings and weekends
Salary: £33k – 37k per annum
Holidays: 6.5 weeks holiday (pro rata), inclusive of  bank holidays
Based: Across County Durham
Benefits: Company pension scheme
Occupational sick pay
Ongoing training and professional development
A supportive and flexible working environment

Durham City Youth Project is committed to safeguarding and promoting the welfare of children and young people. Appointment will be subject to satisfactory references and an enhanced DBS check.

Sue Ryder supports people at the most difficult times of their lives

Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?

The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.

You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.

Key Responsibilities:

• Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
• Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
• Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.

Essential Criteria:

• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
• Able to manage time, plans, projects, and tasks effectively.

Desirable Criteria

• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• and lots more. Please visit our careers website for the full list.

Interviewing on a rolling basis - virtual interview plus a online skills test

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

This is an exciting opportunity to join Cause4’s Development Team as a Development Manager, supporting a varied portfolio of charities and social purpose organisations with fundraising, strategy and organisational development.

This opportunity provides a fantastic opportunity for someone to work as part of a passionate and hard working team to hone their consultancy skills to fast track into more senior positions within the organisation.

The role offers the chance to work across multiple sectors including arts, heritage, education, health, sport and community organisations, helping clients to develop fundraising strategies, secure funding and build sustainable income streams. Alongside client work, you will play an active role within the wider Cause4 Development Team, contributing to research, organisational planning, training delivery and business development activity.

This position offers broad exposure across a wide range of organisations, fundraising disciplines and consultancy projects, making it an excellent opportunity for someone looking to accelerate their career within the charity or consultancy sectors.

THE OPPORTUNITY WHO THIS ROLE MAY SUIT

• This role could particularly suit: Someone looking to step into their first consultancy or Development Manager role.
• A fundraiser wanting broader experience across multiple organisations and income streams. Someone currently working in the charity, arts, education or cultural sectors looking to transition into consultancy.
• An ambitious individual seeking a fast-paced role with clear progression and development opportunities.
• An existing manager looking to build their consultancy skills to fast track into more senior positions in the sector.

MAIN RESPONSIBILITIES

Fundraising & Client Support

• Supporting a portfolio of clients with fundraising strategy development and delivery.
• Writing compelling funding applications, Cases for Support and donor-facing materials.
• Supporting funding approaches to Trusts & Foundations, statutory funders, corporates and individual donors.
• Conducting research into prospective funders, partners and opportunities.
• Supporting the development and delivery of fundraising events and engagement activities. Building positive relationships with clients, funders and wider stakeholders.
• Supporting the delivery of fundraising training and wider Cause4 programmes.

Research & Consultancy

• Producing high-quality research, reports and briefing papers.
• Supporting the development of programme ideas, evaluation frameworks and measurable outcomes.
• Contributing strategic thinking to fundraising campaigns and organisational development projects.
• Supporting wider consultancy and innovation work across the organisation.

Team & Organisational Development

• Contributing to Cause4’s business development and growth activity.
• Sharing knowledge, expertise and fundraising insight across the team.
• Supporting the wider strategic and operational needs of the organisation.

PERSON SPECIFICATION

Cause4 is a fast-paced consultancy environment offering significant opportunities for learning and career development.

Skills & Experience

We are particularly interested in candidates who are ambitious, adaptable and keen to grow within a consultancy environment. You may already have experience in fundraising, charity operations, programme delivery, arts administration, partnerships, research or strategy work.

We are looking for:

• Strong written communication skills and the ability to produce compelling, engaging and high-quality written material.
• Strong research and analytical skills with excellent attention to detail.
• Ability to interpret and synthesise large and complex amounts of information and data from a range of sources.
• Experience within a charity, fundraising, arts, education or consultancy environment.
• An interest in fundraising, philanthropy and organisational development.
• The ability to manage multiple priorities and deadlines effectively.
• Confidence working with a range of stakeholders and building professional relationships.
• Strategic thinking, creative and problem-solving skills. Strong organisational and coordination skills.
• Confidence using Microsoft Office applications including Word, Excel and PowerPoint.
• Experience using online platforms such as Zoom or Teams.
• Alignment with our company values.

Experience across fundraising or income generation is desirable, but we are equally interested in candidates with strong transferable skills and the ambition to develop into a client-facing consultancy role.

HOW TO APPLY

Please send your CV together with either: a Cover Letter (maximum two pages), or a Cover Video (maximum three minutes) to Ben Wilson, Director of Development and Enterprise.

The deadline for applying is 5pm on Tuesday 1 September 2026.

Please also include a completed Equal Opportunities Form downloadable from the Cause4 website.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.

We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.

Role purpose

The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.

This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship

Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.

Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.

Key Responsibilities

1. Grow participation in third party

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.

2.  Community Product Development

• Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
• Test and refine new fundraising concepts that increase accessibility and broaden participation.
• Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.

3.  Income growth and fundraiser mpowerment

• Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
• Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
• Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
• Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.

4. Stewardship and re-engagement

• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
• Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
• Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.

5. Data, insight and compliance

• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
• Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
• Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
• Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.

How to apply

Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.

You will be one of the key points of contact for World Physiotherapy membership. The position is instrumental in assisting the smooth running of World Physiotherapy membership services and supporting the work of the membership manager, the regional executive committees, member organisations, and other staff across the full range of functions.

You will use your experience, initiative, confidence, project and organisational skills to provide business support across the organisation and its activities. These include the membership function requirements of the organisation, project support, operational logistics, member services and education activities. This will require liaising with staff, member organisations, board/committee members, and external stakeholders.

You will love working for a growing, values-driven organisation where you can use your skills to support the organisation’s business as usual activities as well as strategic projects working at all levels in the organisation and with key stakeholders.

You thrive in a dynamic, international team where you can implement systems and processes for effective and efficient operations, as well as bring your ideas to specific projects.

Duties and key responsibilities

Operational support

1. Liaising with member organisations, regions, specialty groups and networks as required by the membership manager and other staff.
2. Technical and logistical support across all operations for any meetings and webinars.
3. Work with relevant staff to ensure that activities are set up on Teamwork® (project management software) and support their ongoing management.
4. Ensure the CRM (Salesforce) is updated with relevant organisational and individual contacts and interactions.
5. Management of membership queries

Administrative support to the membership manager, regional executive committees and specialty groups, and those representing World Physiotherapy on defined activities or events

1. Scheduling of all regional executive committee meetings and supporting other meetings and webinars both via teleconference and face-to-face.
2. Drafting forms and surveys using Microsoft Forms and SurveyMonkey
3. Other project areas: work with the membership manager to carry out activity analysis
4. Provide day-to-day administrative support for World Physiotherapy’s membership activities and services.
5. Assess ways to improve project management and outcomes.
6. Provide general project support and carry out any other tasks requested by the manager.

Person specification

The membership support officer must have experience in project support and organisational administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.

It is expected that the individual will ideally have a good first degree, or relevant experience gained across a range of comparable settings, preferably with additional experience or qualifications in project management and/or business administration. Experience of working with senior staff and committees is essential.

The individual must have a legal right to work in the UK.

Attributes

Essential:

• advanced computer literacy skills and competency with Word, Excel, Outlook, PowerPoint, SharePoint, Surveymonkey, Salesforce, Teams, and Zoom.
• strong communication skills (in a cross cultural/professional environment)
• the ability to multi-task, prioritise and manage own workloads
• cultural awareness and sensitivity
• tact and discretion for dealing with confidential information

It is expected that the person appointed will have:

• a minimum of two years in a relevant work environment
• demonstrable ability to organise and prioritise own workload effectively
• experience of meeting planning including webinars
• experience gained working with teams and individuals across time zones internationally
• delivered a variety of business support and office services
• an efficient and well organised working style

Desirable:

• understanding of the physiotherapy profession
• ability to speak an additional language such as French, Spanish, Portuguese or Arabic

Candidates with relevant experience who meet the above attributes will be invited for an initial interview, which may be followed by a technical interview and skills test.