New partnership manager jobs in Bristol
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the Role
As Programme Lead for Flourishing ECTs, you will oversee the successful delivery of the Flourishing ECTE programme: a professional learning offer we have developed at the Church of England in partnership with UCL.
You will ensure these programmes are delivered with excellence across a wide network of regional partners, supporting facilitators to create high-impact learning experiences for school leaders and teachers. Your role will involve coordinating delivery partners, refining programme content based on feedback and research, and ensuring that participants are well-supported throughout their learning journey.
You will play a key role in shaping the future of these programmes, driving continuous improvement and championing a vision of leadership and teaching that enables adults in education to flourish.
We are open to full-time, or part-time applications for this role. Please indicate your interest within your application. For an informal conversation about the role, please contact
Professional Responsibilities
- Lead the design and delivery of the Flourishing ECTEs programme, delivered in partnership with University College London (UCL).
- Ensure 'Flourishing Content' is continually improving and evolving, establishing a truly unique ECTE offer.
- Equip, train, and support facilitators to deliver programme content effectively, ensuring that training is tailored to the specific context and needs of the ECT phase across regional cohorts.
- Deliver elements of programme content in both large-scale virtual settings and smaller regional groups (virtually or face-to-face).
- Ensure effective curriculum delivery and knowledge application in early career teaching contexts, aligned with UCL's curriculum framework and standards.
- Collaborate with other Programme Leads to ensure coherence and consistency across programmes and to share best practice.
- Use leadership credibility to contribute to programme visibility and engagement, including sharing expertise through blogs, videos, and speaking at external events.
Staff Management and Collaboration. - Work closely with UCL and a wide network of delivery partners to ensure effective programme implementation and regional coordination.
- Lead the setup and onboarding of new Delivery Partners, ensuring they are well-prepared and supported to deliver the programme in line with UCL's expectations.
- Collaborate with other Programme Leads and the wider Professional Learning Team to deliver high-quality learning experiences for participants.
- Line manage members of the programme team, providing supervision, guidance, and support to ensure effective delivery and professional development.
Quality and Standards
- Implement robust quality assurance processes across all stages of programme delivery, responding to feedback and driving continuous improvement.
- Monitor key performance indicators (KPIs) such as attendance, engagement, and completion, working with UCL and Delivery Partners to ensure targets are met.
- Ensure participants are well prepared for assessment, supporting consistently high success rates.
- Regularly review feedback and address areas for improvement through curriculum design and facilitator development.
Communication and Engagement
- Ensure excellent communication with UCL, Delivery Partners, and participants, including oversight of inbox management and timely responses to queries.
- Coordinate external communications and logistics for events, briefings, and programme updates, ensuring a high-quality experience for all stakeholders.
Research and Development
- Engage with governance and research groups, including UCL, to ensure programme content is underpinned by current evidence and responsive to emerging themes.
- Work with school leaders and sector experts to bring evidence-led leadership development to life within the ECT phase of the programme.
Essential
Knowledge and Experience:
- Successful senior leadership experience within the education sector.
- Proven impact in designing and delivering professional development, particularly in relation to NPQs, ECTE or the Church of England's Flourishing programmes.
- Experience of leading teams of facilitators and/or coaches in a professional learning context.
- Strong understanding of the NPQ/ECF frameworks and their research base.
- Secure understanding of the Church of England Vision for Education and its application in schools.
- Experience in evaluating the impact of professional learning programmes using qualitative and quantitative data.
Skills and Abilities:
- Ability to design and deliver research-informed teacher development programmes.
- Excellent facilitation and presentation skills, both in-person and online, with large and small groups.
- Strong written and verbal communication skills, including the ability to engage a wide range of stakeholders.
- Confident in managing complex projects and ensuring high-quality delivery across multiple partners.
- Ability to oversee and assure the quality of facilitation across a distributed delivery network.
Personal Attributes:
- Creative, reflective, and responsive to feedback.
- Committed to excellence and consistency in programme delivery.
- Organised and systematic, with a track record of successful project implementation.
- Collaborative and values-driven, with a commitment to inclusive leadership development.
Education:
- Qualified Teacher Status (QTS).
Desirable
Education:
- Postgraduate qualification in a relevant field.
- Specialist qualifications in educational leadership and/or coaching.
Skills and Abilities:
- Experience in designing and delivering blended or online learning using digital platforms.
- Coaching skills and/or experience of delivering coaching training.
Knowledge and Experience:
- Experience of embedding the Church of England Vision for Education in a school or system leadership context.
- Experience in managing regional or national projects with multiple stakeholders.
- Recent and varied experience of leadership coaching in school or system settings.
- Familiarity with national professional development frameworks and their application across different phases and contexts.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
Closing date for applications is 08 March at 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.
Strategic Leadership and Quality Assurance
- Provide strategic oversight of the Flourishing Programmes, including 'Leaders Like Us', ensuring alignment with organisational priorities and the Church of England Vision for Education.
- Lead the development and implementation of robust quality assurance processes to ensure excellence in delivery and readiness for external evaluation.
- Use data, evaluation, and research to drive continuous improvement and innovation across all programmes.
Team Leadership and People Management
- Line manage team members, fostering a culture of collaboration, accountability, and professional growth.
- Support the development of a high-performing team through coaching, mentoring, and clear performance expectations.
- Champion a values-led leadership culture that reflects the ethos of the National Society for Education and wider Church of England.
Programme Delivery and Operational Oversight
- Oversee the full participant journey across all Flourishing Programmes, including recruitment, onboarding, retention, and completion.
- Ensure effective systems and processes are in place to support delivery, including digital platforms, communications, and participant support.
- Ensure all contractual elements of the UCL partnership are met in a timely and accurate manner, including KPI reporting and compliance.
- Ensure Flourishing ECTE programme is ready for UCL monitoring, Ofsted or other external evaluations.
- Lead on the resolution of complex operational issues, including participant transfers, deferrals, and reasonable adjustments.
Stakeholder Engagement and Partnership Working
- Work closely with delivery partners, including UCL, and MAT/Diocesan networks, to ensure effective communication, training, and support.
- Build and sustain relationships with key stakeholders across the education sector, including dioceses, MATs, and other national providers.
- Drive growth and programme engagement/recruitment across regional areas by developing strong, strategic relationships with schools, trusts, and diocesan networks.
- Represent the Flourishing Programmes on the national stage as an ambassador for our work, contributing to sector-wide conversations, networks, and events.
- Work collaboratively with the leadership team and the Partnerships and Engagement Team to strategically strengthen, streamline, and equip our Delivery Partner network - ensuring consistency across programmes, a unified voice and building capacity to drive increasing participant demand.
Collaborative Leadership
- Collaborate closely with the Head of Curriculum and Enablement and Head of NPQ Programmes as part of the Professional Learning Senior Leadership Team, reporting to the Head of Professional Learning.
- Contribute to the development of a holistic and coherent professional learning offer that reflects the organisation's values and meets the needs of leaders across the system.
- Ensure alignment and collaboration across all programme areas, supporting shared priorities, resource allocation, and cross-team innovation.
Essential
Skills and Aptitudes:
- Proven ability to lead the design and delivery of high-impact professional development in an educational context.
- Strong leadership and line management skills, with experience of building and sustaining high-performing teams.
- Excellent communication and presentation skills across a range of media (written, verbal, digital).
- Ability to manage complex operational systems and processes with clarity and precision.
- Skilled in stakeholder engagement and partnership working, including with national and regional education partners.
- Strategic thinker with the ability to evaluate, improve and innovate at scale.
- Confident in using data and evaluation to inform decision-making and drive improvement.
Knowledge and Experience:
- Successful senior leadership experience in education or a related field, with a deep understanding of professional learning and leadership development across career stages.
- Experience of working with or within national education systems, including collaborative programme delivery and partnership management.
- Strong understanding of quality assurance processes and external evaluation readiness.
- Experience of working collaboratively across teams to deliver a coherent and values-aligned offer.
- Familiarity with the Church of England Vision for Education and its application in leadership development.
Personal Attributes:
- Visionary and values-driven leader, able to inspire and align others around a shared purpose.
- Reflective, evidence-informed and committed to continuous learning.
- Collegial and collaborative, with a strong sense of team and shared responsibility.
- Resilient and calm under pressure, with a solutions-focused mindset.
- Committed to equity, inclusion and the flourishing of all participants and colleagues.
Desirable
Education:
- Postgraduate qualification in Education, Leadership or a related field.
Skills and Experience:
- Experience of delivering professional development beyond your own institution or organisation.
- Expertise in blended or online learning design and delivery.
- Experience of representing an organisation or programme on a national stage.
- Lived experience of the Church of England Vision for Education in practice.
- Experience of designing or delivering programmes that support underrepresented groups in education, such as Leaders Like Us.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
For an information conversation about the role, please contact
Closing date for applications is 8 March at 11:55 pm.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
YOUR PURPOSE
To research, develop and secure funding, projects and opportunities that deliver DMWS’s charitable objectives and to support ongoing stakeholder management to ensure positive relationships.
This involves researching and applying for funding and contract tender opportunities to support the armed forces community and other frontline services. This will include Trusts and Foundations, corporate partnerships and tenders with organisations that include the military, police, NHS, Fire service and other organisations with frontline roles.
The aim is to secure funds and opportunities to support DMWS beneficiaries and to increase DMWS footprint.
The role will also require report writing to present evidence of DMWS delivering effective value for money and positive impacts for our beneficiaries in line with the funder’s requirements. An ability to also promote our outcomes through case studies and social media posts would also be advantageous.
Travel will be required and some occasional overnights stays can be required.
Benefits
- Annual Leave: We give employees 30 days a year annual leave plus public holiday (pro-rata'd for part time employees).
- Pension: Auto enrolment onto DMWS workplace pension scheme- Subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
- Death in Service Scheme: Three times your annual salary to nominated beneficiaries - subject to eligibility.
- Flexible Working: All flexible working requests are considered - many of our staff work flexible hours and work wholly, or partly from home.
- Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
- Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
- Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
- Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
- Personal Development Programme: DMWS supports employee continuing professional development and training.
- Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.
- Great training opportunities.
- £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
- Enhanced maternity/paternity/adoption family friendly benefits.
Full job description is attached.
Applications close on 18th March 2026Applicants must hold a full UK Driving Licence and have access to a vehicle. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early.
The client requests no contact from agencies or media sales.
The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.
Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.
Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.
External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.
Key Responsibilities
Learning:
- Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.
Knowledge Sharing:
- Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
- Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.
Education Delivery:
- Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
- Coordinate logistics for external training events, including venues and registrations.
- Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.
Partnerships and Collaboration:
- Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.
Evaluation and Impact:
- Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence.
- Prepare and present impact reports to inform continuous improvement.
Essential Knowledge, Skills and Attributes:
- Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
- Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
- Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
- Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- Confident relationship building skills.
- A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
- Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.
All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See Recruitment Pack for more information and full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Help shape a future where people with motor neurone disease (MND) receive joined-up, person-centred support. As a Programme Lead - Integrated Support, you will guide the development of a new integrated support model, coordinating activity across seven connected work-packages and ensuring progress that is timely, focused, and grounded in real need.
As the Programme Lead, you will work across teams to plan, align, and drive programme delivery. You will ensure each area of work is clearly structured, purposeful, and supported, while maintaining strong relationships across the Motor Neurone Disease Association.
Key Responsibilities
- Lead planning and delivery of projects within the Integrated Support Programme
- Maintain a clear programme framework that supports governance, prioritisation, rick-management and quality assurance
- Collaborate with senior leaders to inform strategic direction and future development
- Engage colleagues, volunteers, and community stakeholders to support innovation and inclusive co-production
- Track progress, evaluate effectiveness, and embed continuous improvement
- Oversee budgets, resources, timelines, and project standards
- Identify and manage risks and interdependencies
- Promote integrated, person-centred approaches rooted in lived experience and best practice
About You
- Experience leading complex project portfolios within service-focused settings
- Knowledge of service improvement and the ability to apply recognised Quality Improvement methods
- A formal project management qualification (e.g., PRINCE2, APM, Agile)
- Skilled in programme framework development, resource planning, and financial oversight
- Strong analytical skills and confidence using metrics to inform decisions
- Excellent stakeholder engagement skills and clear, inclusive communication
- Ability to lead collaboratively, supporting both staff and volunteers
- Strength in risk management and constructive problem-solving
Further information about MND Association and full job description is available in the attached Candidate Pack.
This is a home-based role with a requirement to travel to Northampton, London and regionally in-line with role and organisation requirements.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Salary: £28,860 per year FTE (£23,088 pro-rata)
Hours: Part time, 30 hours per week (0.8 FTE)
Location:Home based + Delivery based in allocated schools in London
Contract: Permanent
This is an exciting opportunity for someone with a passion for food and community to be a part of FoodCycle’s after-school community meal projects.As Schools Coordinator, you will coordinate and deliver weekly family meals at your allocated schools in London (2-3 evenings per week) as well as coordinate all aspects of the projects, from volunteer management to food surplus supply.
Our after-school community meals will be spaces where families of school children can gather at the end of the school day to enjoy a free nutritious meal and be among the school community. With the support of our National Schools & Franchise Manager you will manage local relationships with schools, community partners, supermarkets and volunteer recruitment channels to enable our meals to happen each week.
You will have experience of working with primary school-aged children or families, in school or other setting. You will also have experience in hospitality or food businesses. You will use your excellent communication skills to manage volunteers and ensure the safe and effective running of our meals and positive relationships with school families.
There will be frequent travel within London, with evening work required. Our school community meals are accessible by public transport.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Tuesday 24th February 2026
Interviews: planned for Thursday 5th March 2026
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve.We welcome applications from everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented individual to join our ambitious team, championing the wellbeing of the young patients, families and staff through a high-quality programme of visual arts, music, performance and cultural activity at Bristol Children’s Hospital and St Michael’s Neonatal Intensive Care Unit. This role is for 7 hours a week.
You will be an excellent communicator, able to build trusted working relationships across the hospital, particularly with the Play team and Hospital School, alongside clinical and non-clinical colleagues, to ensure the effective planning and delivery of The Grand Appeal’s annual arts programme.
You will bring genuine passion for the arts and a strong belief in their therapeutic value in a children’s healthcare setting and will be committed to creating opportunities for children and families to experience joy, distraction, comfort and connection by recognising that enriching cultural experiences can play a meaningful role alongside clinical care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post
The Finance Business Partner plays a crucial role within HDR UK, as the key point of contact and financial support for the Institute Office teams. The Finance Business Partner supports key non- finance stakeholders to provide timely and insightful analysis and reporting and supports with the alignment of financial plans to operational and strategic priorities. The role will support the Institute Office as well as some of our separately funded programmes. The Finance Business Partner is responsible for the management of the Institute’s support costs and recharges, and therefore plays a pivotal role in the long-term financial sustainability of HDR UK. The role is responsible for maintaining clear and effective communication between the Finance team and the wider business and for ensuring that financial concepts and priorities are understood by the Institute Office and programme teams.
Main responsibilities
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Work with Budget Holders to manage financial performance, forecasts, and budgeting including understanding financial opportunities and risk for the area of business partnership.
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Lead on monthly reporting to the Institute Office and Programme teams, including posting month end journals, meeting with Budget Holders to discuss performance and budget variance and providing commentary and analysis on reports.
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Provide donor reporting and analysis as required to funders of specific programmes.
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Work with the Head of Financial Planning and Analysis to plan, deliver, and review the annual budget and quarterly forecasts.
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Support the Associate Director of Finance and Head of FP&A to continuously review and update the 5-year financial plan.
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Support with projects and new process development to continuously improve and evolve our approach to internal financial reporting and modern finance business partnering.
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Support the Finance Business Partnering function with ad hoc reports and grant management and reporting.
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Provide training and advice to individuals internal and external to the Finance department.
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Support the Finance Officer with ad hoc queries and helpdesk needs.
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Support the Head of FP&A in utilising JET Reports to generate monthly management accounts for our Senior Leadership Team and Budget Holders, ensuring their accuracy and timely delivery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team. This new role could be ideal for someone starting their career in digital communications, content creation or marketing.
As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust. You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy. You will also be involved in wider organisational activities working directly with young people.
The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
DIGITAL MARKETING ASSISTANT
Responsibilities & duties
Digital content and communications
· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates
· Support with maintenance and updating of Project Trust’s website
· Create digital assets such as images, short videos, blog posts, and email content
· Create content for and distribution of our newsletters
Story gathering and impact
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Turn these into compelling digital content that shows the impact of Project Trust’s work
· Curate our library of digital content
· Support basic reporting on digital engagement and audience response
Volunteer recruitment and applications
· Develop digital campaigns to promote Volunteer opportunities and increase applications
· Assist with keeping application-related web pages and digital recruitment materials used up to date
Team and organisational support
· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity
· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed
· Participate in events such as virtual open evenings and in-person sessions
Miscellaneous
· Administrative tasks associated with all of the above
· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development
· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required
Essential skills
· A demonstrable genuine interest in digital media, social platforms and storytelling
· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)
· Good written communication skills and attention to detail
· Creativity and willingness to try new ideas
· Ability to organise your time, work independently and manage multiple small tasks
· An interest in international volunteering, youth development or the charitable sector
· Ability to travel to other parts of the UK as required
· Ability to work remotely from an appropriate home base
· Willingness to undertake work outside standard office hours
· Commitment to Project Trust’s purpose, approach, ethos
Desirable
· Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)
· Skills in tools such as Canva, Adobe, social media platforms or content management systems
· Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content
· Interest in photography, video or design
· Marketing or digital marketing qualification
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
· Any offer of appointment will be made subject to the receipt of satisfactory references
· The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
How to apply
Download the job pack and return completed documents by 4 March 2026.
Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.
First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams. Short-listed candidates will be asked produce a piece of work as part of the selection process.
Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
The start date is late March/early April 2026.
Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
SUDC UK is a national charity dedicated to funding research, raising awareness and supporting families affected by Sudden Unexplained Death in Childhood (SUDC). Our team is passionate, warm, friendly and impact-driven.
SUDC is the sudden and unexpected death of a child aged 1-18 years where the cause of death remains unexplained despite a thorough investigation. 40 children are affected every year in the UK, more than young child deaths due to traffic accidents, fires or drowning and comparable to 1-2 seemingly healthy children dying every fortnight, often going to sleep and never waking up.
As a specialist charity, SUDC UK informs, empowers and advocates for families when their child dies suddenly and unexpectedly. We operate nationally and have expertise in SUDC, bereavement support, the child death process, genetic investigation, SUDC research and medical screening.Founded by three bereaved parents, we have deep understanding of the impact of SUDC and loved children, and their families, are at the heart of all we do.
The purpose of this role is to lead and deliver our income generation and marketing strategy, growing sustainable income streams while increasing our profile, reach and impact. This dynamic and rewarding role blends strategic leadership with hands-on delivery, including first-line management of a small team.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Your Park Bristol & Bath uses parks to deliver positive social change. We work across three themes: health, access and nature. With funding from the National Lottery Community Fund, our Roots to Wellbeing programme supports people struggling with their mental health to build confidence, connection and resilience through nature-based group sessions.
We are now looking for a skilled and compassionate Health & Community Officer to lead delivery of Roots to Wellbeing across Bristol and Bath
About Roots to Wellbeing
Roots to Wellbeing is our Green Social Prescribing programme. We run 18-week rolling programmes in parks, supporting people who are experiencing poor mental health or finding life challenging. Participants take part in activities rooted in the University of Derby’s 5 pathways to nature connection, including nature walks, mindfulness, creative practice and practical conservation work
This role is about more than running sessions. It is about building trust, creating safety, and helping people who may never have felt parks were “for them” to develop a meaningful relationship with nature and community.
The role
You will:
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Build and maintain strong referral partnerships
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Triage referrals and ensure sessions are accessible and inclusive
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Plan and deliver weekly nature-based wellbeing sessions
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Support monitoring, evaluation and reporting
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Work in parks across Bristol and Bath
This is a practical, people-facing role. You will be outdoors in all seasons and confident facilitating groups with complex needs.
We are looking for someone who:
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Has at least two years’ experience working directly with people with mental health and complex needs
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Has delivered group-based nature or eco-therapy activities
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Understands green social prescribing
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Can build strong, trusting relationships with participants and partners
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Is organised, emotionally intelligent and solutions focused
A qualification in mental health and line management experience are desirable. An Enhanced DBS is required
What we offer
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Home-based contract with access to office space at Engine Shed
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25 days annual leave pro rata, plus your birthday off and office closure between Christmas and New Year
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Nest pension after probation
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Employee Assistance Programme
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Flexible working
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A supportive team committed to inclusion and lived experience
Diversity and inclusion
We want our team to reflect the communities we serve. We particularly welcome applications from Disabled people, people from visibly ethnic minority backgrounds, carers and people from low income households.
We operate a guaranteed interview scheme for Disabled and visibly minority ethnic candidates who meet the essential criteria
You do not need to meet every single desirable criterion. Potential matters to us.
How to apply
Apply via CharityJob with:
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Your CV
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A covering letter (maximum two pages) explaining how you meet the person specification
Applications close at midnight on Sunday 1 March 2026.
Please submit your CV and cover letter. Your cover letter should set out how you meet the person specification and be no longer than two pages.
Helping everyone access parks and their transformational health benefits.
The client requests no contact from agencies or media sales.
Service Delivery Lead
We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across the North West. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11343 Service Delivery Lead
Location: Home-based, North West. However, travel will be required as part of this role (may include team meetings or other work-related meetings including occasional overnight stays for training or national meetings)
Hours: Part-time, 21 hours per week
Salary: £30,780 per annum (FTE £51,300 per annum) (inner London weighting £2,370 per annum or outer London weighting £1,365 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 February 2026
Interview Date: 17 March 2026 and 20 March 2026
The Role
The successful candidate will guide and inspire the North West teams towards a future where stroke survivors and their loved ones are supported to live their best lives after stroke
Key responsibilities include:
- Relationship Manager - Contribute to service retention, development, locality income and services.
- Team Leader - Coach and lead your team, supporting them to deliver and develop.
- Contract Manager - Ensure the quality of commissioned contracts in the locality.
- Service Quality Developer - Deliver an oversight and understanding of each service in relation to resource, value, service specification, quality of delivery produced in order to support teams to identify issues and blockages and enhance service quality.
- Negotiator - Represent the organisation in a professional and authentic manner articulating the needs of stroke survivors and the value our services bring.
- System Influencer - Represent the organisation in a professional and authentic manner challenging the external health and social care systems where necessary and acting as a critical friend to improve the experience of people across the whole stroke pathway.
- Insight Gatherer and Sharer - Prepare information with leadership colleagues around organisational key messaging to take to external meetings. You will share insight from meetings externally and internally with key colleagues to shape policy and work plans.
- Connector - Communicate and share relevant information on service delivery in our locality with leadership colleagues to enable us to discuss and update our locality plan and priorities.
About You
You will have a proven record of:
- Management experience in relation to service delivery
- Experience of working in partnership with other organisations, ideally in health and social care/the NHS
- Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams.
- Excellent communication skills
- Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills
This role requires travel across and within the North West locality. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Please note that only shortlisted applicants will be notified.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts.
You may have experience in areas such as Service Delivery, Service Delivery Manager, Service Delivery Lead, Service Manager, Service Officer, Service Delivery Officer, Health Service, Social Care, NHS. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Neotree: The Digital Learning Health System
Neotree is an award-winning digital learning health system co-designed with frontline clinicians to end preventable newborn deaths in low-resource settings. Our open-source platform integrates real-time, knowledge-based clinical decision support (CDS), structured data capture, and visual dashboards into routine neonatal care. Currently active in 18 healthcare facilities, Neotree has supported care for 60,000 newborns and trained over 3,000 health workers to date. Neotree is the only platform of its kind with a defined pathway to embed AI-enabled decision support into routine neonatal care in sub-Saharan Africa.
Neotree: The Charity
The UK charity was established by core members of the University College London (UCL) Neotree research project to maximise the impact of their research on the quality of newborn care and newborn mortality. After five years of rapid growth and proven clinical impact, Neotree is seeking a visionary Executive Director to lead our next chapter. Having evolved from an innovative research pilot into a multi-country digital health intervention, integrated into routine neonatal care in Malawi and Zimbabwe, Neotree is poised for national-scale rollout and scale up, alongside rigorous ongoing monitoring and evaluation.
The Opportunity: Impact at Scale
By 2030 the ambition is for Neotree to be a fully integrated, sustainable standard of care across Malawi and Zimbabwe, having been handed over to, and owned by, their respective Ministries of Health. The incoming Executive Director will lead this transition, shifting the organisation from a research-led implementation partner to one able to scale up a digital public good (currently a DPGA Nominee with a full submission for DPG designation under review).
While the technological landscape, and specific delivery modules, will evolve, the Executive Director will ensure Neotree remains a safe, cost-effective, equitable, and evidence-based system that is successfully embedded within national digital health infrastructures.
The Executive Director's success will be measured collaboratively, focusing on KPIs related to impact and sustainability, and they will work alongside experienced clinical, technical, and academic leads.
Location: Remote within 2-3 hours of Central Africa Time (CAT), with approximately quarterly travel (including to Malawi, Zimbabwe and the UK).
Reports to: Board of Trustees
Hours: Full-time (40 hours per week)
Key Responsibilities
1. Operations, Clinical Safety & Quality Assurance
1.1. Senior Operational Oversight: Provide high-level oversight of Neotree’s operations across 18 healthcare facilities in Malawi and Zimbabwe, ensuring that the "baby-first" mission is consistently delivered on the ground.
1.2. Clinical Safety & Ethical Governance: Lead the overarching strategy for clinical safety and ethical compliance. Ensure the platform remains a safe and effective clinical tool, and that all operations comply with international data protection and health governance best practices.
1.3. Quality & Effectiveness: Oversee the continuous improvement and optimisation of the Neotree platform based on real-world feedback from frontline clinical staff, ensuring the system remains highly acceptable and trusted by healthcare professionals.
2. Management: People, Grants & Finance
2.1. International Team Leadership: Lead, oversee and inspire a multi-disciplinary, multi-country team (UK, Malawi, Zimbabwe, South Africa), fostering a culture of agility, collaboration, and excellence.
2.2. Develop local leadership and support the growth of country-based teams, ensuring long-term sustainability through in-country capacity building.
2.3. Financial & Grant Management:
2.3.1. Provide robust oversight of the charity’s finances, including budget setting and cash flow.
2.3.2. Lead the management of complex institutional grants (e.g. FCDO, Gates Foundation), ensuring all milestones and reporting requirements are met.
2.3.3. Manage relationships with multiple downstream partners.
3. Governance & Accountability
3.1. Statutory Compliance: Lead Neotree’s reporting and compliance with the Charity Commission, HMRC, Companies House, donors and other relevant legislation. Oversee internal and external audits.
3.2. Board Development & Relations: Act as the primary link to the Board of Trustees, providing transparent reporting on risks, financial performance, and strategic progress. Work proactively with the Chair to strengthen the board, supporting its growth and ensuring its membership is representative of the diverse international contexts and communities Neotree serves.
3.3. Risk Management: Serve as the ultimate lead for organisational risk, identifying and mitigating risks to protect the charity’s reputation, clinical safety, and financial health.
3.4. Organisational & Innovation Governance: Responsible for the continuous review and implementation of all policies (HR, due diligence, safeguarding, clinical and data governance etc.). Ensure policies are legally compliant across international operations.
4. Strategy & Impact Scaling
4.1. Overall Strategy: Lead the development and execution of Neotree’s business model and strategy to scale impact globally, ensuring the sustainable growth and wider adoption of Neotree as a digital public good.
4.2. Evidence base: Work closely with Neotree’s academic team at University College London to identify and address evidence gaps, to support on Neotree research grants (e.g. NIHR, Gates Foundation), and to ensure academic insights are translated directly into clinical impact and national policy.
4.3. Tech Strategy & Interoperability: Lead the development and execution of Neotree's digital strategy. A key focus will be driving the roadmap for system interoperability to ensure Neotree is a future-proofed platform. This includes FHIR compatibility and integration with national systems, such as DHIS2 and national EHRs, to support seamless data exchange.
4.4. Fundraising Strategy: Design and deliver a diverse fundraising strategy that further moves the organisation toward financial resilience and reduced dependence on major academic grants.
4.5. Partnerships & External Relations: Serve as one of the primary ambassadors for Neotree, alongside our Principal Investigators and co-founder Professor Michelle Heys. Define priority stakeholders, and build and maintain relationships with those high-level strategic partners to drive adoption and raise Neotree’s profile.
Key Priorities for the First 12-18 Months
The new Executive Director will focus on the following key priorities during their initial 12-18 months:
1. Successful Project Delivery & Ministry of Health Partnerships. Ensure successful delivery of the projects currently in flight, in both Malawi and Zimbabwe. This includes partnerships with the Ministries of Health in both countries to build and hand over neonatal modules in their EHR systems based on Neotree, and support their successful rollout.
2. Strategic Plan Development. Develop a 3-5 year plan with the Board, academic partners, and wider project team to build on our existing foundation to expand Neotree – including addressing research gaps, using AI to improve clinical decision support, and finding ways to expand the adoption of the technology in Zimbabwe, Malawi, and beyond. Sustainability is a core part of that strategy.
3. Strategic Plan Execution. Execute on that plan, including securing funding, building partnerships, and further developing the Neotree team.
Person Specification
Personal attributes and skillset
- Overall: Values-driven, mission alignment, humility, and commitment to equitable partnership.
- Visionary Leadership: An inspiring leader who can balance day-to-day operations with a long-term strategic focus. You can articulate a clear future for Neotree that motivates an international team and aligns global partners toward making Neotree a national standard of care, ensuring every innovation remains underpinned by our "baby-first" mission.
- Adaptability & Flexibility: You must thrive in a landscape that is constantly shifting. You can pivot strategies as national digital health priorities evolve or as new technological partners emerge. You are comfortable with ambiguity and can steer the organisation through the "unknowns" of the next five+ years.
- Communication & Collaborative Mindset: You are a bridge-builder. You have a demonstrated ability to work collaboratively across international borders and multidisciplinary partners, linking academic research, technical development, and frontline clinical delivery.
Experience
1. Education: Master’s degree (MSc, MPH, MBA) in a relevant field (e.g. Global Health, International Development, Digital Health).
2. Proven track record of overseeing delivery of health services and/or health interventions (ideally in low-resource settings).
3. Experience of working in partnership with Ministries of Health strengthening health systems.
4. Proven experience in scaling an organisation or a digital product / health intervention from a pilot phase to a national or regional standard.
5. Experience of leading multidisciplinary, multi-cultural teams, both in person and remotely.
6. Experience of monitoring and evaluating health programmes.
7. Experience managing complex grants, and diverse revenue streams (grants, philanthropy, or social enterprise models).
Desirable
- AI & Innovation: Understanding of the ethical and practical implications of integrating AI/Machine Learning into healthcare.
- Governance: Familiarity with UK charity governance, including reporting to the Charity Commission and Companies House.
Equal opportunities
Neotree values diversity and is committed to equal opportunities. All applicants for employment will receive equal treatment without discrimination on grounds of gender, race, ethnic or national origins, disability, gender identity or sexual orientation, or any other grounds. We are particularly interested in receiving applications from candidates from minority ethnic backgrounds, and the low-resource settings in which we work, to ensure we have a well-balanced and widely representative staff base.
The client requests no contact from agencies or media sales.
Supporter Experience Officer
Reports to: Individual Giving and Legacy Manager
Portfolio: Charity and External Affairs Portfolio
Service/Team: Fundraising
Hours: 37.5
Location: Hybrid with 1 or 2 days a week in the Bristol Office
Job Purpose
To provide excellent supporter experience and donor stewardship, and to ensure efficient and accurate processing of fundraised income.
Responsible For
Day-to-day responsibility for supporter care of fundraising audiences – managing enquiries through phone, post and online. Responsible for income processing onto the CRM of all donations. And supporting the portfolio in providing excellent supporter experience to retain supporters for the long-term.
Key Accountabilities
• Manage incoming post and communications from supporters and potential supporters, responding to queries within the SLA in a friendly, supporter-focussed manner.
• Income processing of all donations and month-end reconciliation, ensuring all information relating is accurate on the database.
• Manage administration of gift aid processes including scanning declarations and adding to the fundraising database.
• Manage administration of online giving platforms such as Just Giving, CAF and GoFundMe.
• Working to support the development and delivery of the Audience Journey Project.
• Ensure high quality of communications with all audiences at all times.
• Maintain knowledge of and develop all products offered by thefundraising team and identify areas where cross promotion can beutilised.
Quality, Compliance and Safety
• Supporting the Fundraising team to maintain the quality and integrity of fundraising data and work in partnership with the Database Officer to maintain and develop an effective database.
• Perform duties in line with Fundraising Code, GDPR and Hft’s Policies and Procedures.
• Adhere to and maintain Hft’s Health and Safety policies, standards and guidelines at all
times.
Relationships
• Work with the wider team to support individuals and organisations in their fundraising activities, providing them with the materials, equipment and advice they need to maximise the success of their fundraising.
• Ensure that supporters are thanked appropriately and coordinating with the rest of the fundraising team to deliver the annual thank-a-thon and any other stewardship activities.
• Work with Reception and Finance with regards to enquires and fundraised income.
Professional & Technical Expertise
• Able to provide outstanding supporter experience to all audiences.
• Understanding of fundraising and where different income is generated.
• Able to effectively manage a varied workload.
Other
• Carry out a range of duties and undertake any other duties as specified from time to time in accordance with Hft business requirements.
• It is the nature of the work that task responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way when the occasion arises in order that tasks which are not specifically covered in their job description are covered.
Person specification
What you need to be successful in this role
• Educated to degree level or significant equivalent work experience.
• Proven administration experience.
• A proven ability to organise and prioritise work including that of a team, whilst at times under pressure to meet deadlines and to carry out several tasks.
• Ability to work independently, using own initiative within Hft’s guidelines.
• Experience of working collaboratively within a team.
• Experience of, and competence in using computer packages such as Word, Excel, Outlook and PowerPoint.
• Experience of, and competence in using CRMs to create queries, export information, use dashboards and undertake other data requests.
• Good communication skills: in person, by telephone and in writing.
• Attention to detail, good teamworking skills with a positive and proactive attitude.
• Numeracy and literacy skills, with ability to compose letters to internal and external customers.
• Assertiveness skills.
• Creative and innovative.
• Proactive approach to fundraising.
• Ability to plan ahead for several projects at the same time.
• Willingness to learn new skills and new IT systems as required.
• Up-to-date knowledge of relevant Fundraising Code, GDPR and legislation changes.
Desirable:
• Experience of working in the charity sector or sales/customer service environment (desirable).
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