Night Support Workers Jobs
Location: Across London
Closing date: 6 May 2024
Interview dates: 21-23 May 2024
Whether your empathy towards homeless people has its roots in personal experience or your compassionate nature and determination to help, when you join Thames Reach on our 12-month Traineeship programme, you’ll be making a difference and taking the first steps towards a great career.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track and help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Every role at Thames Reach is about ensuring that the users of our services find and sustain a decent home, develop supportive relationships and lead fulfilling lives. On our structured Traineeship scheme, you’ll gain first-hand experience and on-the-job training in what we do. You’ll be expected to work full time on a rota basis. Our placements involve a range of working patterns such as shifts, including evenings and weekends, night work in our fast-paced Rapid Response Outreach team and Monday to Friday 9-5 roles.
The key features are:
• A thorough induction, followed by two six-month placements at our projects, one of which will be hostel-based.
• With supervision and training from experienced staff to help our clients to get off and stay off the street with access to appropriate services.
• Learning about and assisting with necessary administration and record-keeping.
The kind of thing we’re looking for:
• Compassion, determination and a desire to play your part in ending street homelessness.
• Good basic admin and IT skills.
• Good team working skills
• The resilience and commitment to work in a challenging, ever-changing environment.
• An understanding of street homelessness and its impact on people’s lives – applicants who have experienced homelessness are particularly encouraged to apply.
What you can expect…
• A generous pension contribution - we contribute 6.5% to your pension when you contribute 1.5%.
• A range of other benefits including generous holiday allowance – 24 days per year, wellbeing support, cycle to work and season ticket loans.
• High quality on-the-job training with the opportunity to develop the skills needed for a career in our front-line services.
• Potential job prospects – although this is not guaranteed, many of our trainees have gained permanent employment at Thames Reach or in related organisations following completion of the programme.
• Application Support Sessions – we encourage applicants to attend one of these before applying.
Please note that we cannot guarantee location of placements for successful intakes.
Thames Reach welcomes applications from people with transferable skills and fresh perspectives.
We are committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For full information and to apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Team Leader – Housing First
Working across Poole, Bournemouth and Christchurch
£27,136 progressing to £30,152 plus excellent benefits
Permanent
Full Time (2 week rota - 1 week early shifts then 1 week late shifts. Monday-Friday)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our client supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
They have a new and exciting opportunity for a Team Leader to join them to manage a team of recovery and night workers which deliver Housing First services to people who are homelessness and rough sleeping who have multiple and complex challenges.
The successful candidates will enjoy supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be resilient to potentially difficult situations.
Some of your duties will include:
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Supporting your team to achieve their potential through regular staff supervision, coaching, training and induction
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Holding a small caseload of clients when required
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Managing staff annual leave, planning rotas and organising cover for absences ensuring adequate cover at all times
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Working flexibly where needed, and be part of the rota
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Empowering your team to work flexibly when engaging with the hard-to-reach clients
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Ensuring an effective and timely response to all complaints and safeguarding issues taking appropriate action
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Attending meetings and representing the service to key stakeholders
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Increasing presence of service in the local area to help win tenders and maintain current contracts
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Liaising with accommodation providers to develop an excellent working relationship
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Working flexibly across all areas of operation where required and prior notice given
What you will bring:
Management experience is desirable however not necessarily in this sector. What you will have is a real passion for wanting to work with people who are homeless.
You will receive support and training in understanding the key principles of Housing First but some prior research and understanding of the support model is desirable.
Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
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Clear verbal and written English and great communication skills
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Good understanding of IT and keyboard skills
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Polite, assertive manner
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Passion for working in a client/customer facing role
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Have an interest and genuine concern for homelessness and related issues
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Knowledge of voluntary and statutory agencies would be an advantage
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Some experience of this sector would be an advantage
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Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches
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Flexibility to meet the needs of the service.
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
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Pension with life cover
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Generous holiday allowance
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Extra mile awards for outstanding work
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Work offers including discounted shopping vouchers, days out and holidays
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Cycle to work scheme
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Confidential employee assistance programme including access to counselling
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Employee voice – their Staff Council
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Recruitment referral scheme
They support and develop their staff by providing:
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A comprehensive induction and training programme
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Management training
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Trauma-informed care training
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Specialist training, coaching and development opportunities linked to personal development plans
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Access to accredited qualifications
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Mental Health First Aid training and provision
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Access to counselling psychologists via their Psychology Service
If you have excellent organisation skills and a passion for working with people who are homeless, they would love to hear from you!
You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Team Manager.
Holder House is set in the leafy neighbourhood of Abingdon and provides care and support to 14 people from 18+ living with, and recovering from, enduring mental health issues. The Team Manager reports to and will be supported by the Registered Manager.
As well as ensuring the quality of service and support provided to people who use our services, you will line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety. We’re currently working towards being awarded ‘Outstanding’ at our next CQC inspection and you will play an integral part in helping us to achieve this.
Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential as we offer an extensive induction and training programme for managers.
The service operates two sleep-ins per night (paid at £70.47 per 9-hour sleep-in) and an on-call rota (paid at £18.00) to cover a sleep-in/day shift in the event of absence – applicants should be flexible and available to cover sleep-ins and fill in on the on-call rota where needed.
This is a permanent full time role requiring the post holder to work 37.5 hours per week.
To apply, please click the apply button, to visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Crisis Service Delivery Manager
Ref: 590
Salary: £30,225.08 per annum (plus £1,119.96 per annum for Safeguarding rota)
Hours: 37.0 hours per week, Flexible with needs of service
Contract: Permanent
Working base: HQ, Flitwick
Area covered: Bedford, Luton, Milton Keynes and Central Bedfordshire
Job Purpose
This exciting role will work with the Crisis Service Development Manager to oversee the operations of the crisis services and ensure compliance with contract requirements. The post holder will be responsible for overseeing the everyday operations of the Crisis Cafes and line managing our Team Leaders in each location across Bedford, Luton, Central Beds and MK. The Crisis Cafes are an ever-evolving service, and this role will include implementing, delivering and managing new business and identifying and executing any service improvements across the locations.
Key Responsibilities
- Support the Operational Crisis Services Manager to oversee the operations of Mind BLMK Crisis services and ensure outcomes which support the contract requirements, specifically within the Crisis Café provision.
- Maintain an effective workforce for the crisis service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of managers responsible for the services and projects).
- Hold responsibility for maintaining an effective workforce which ensures 7 night a week delivery.
- Hold responsibility for health and safety and Safeguarding for the Crisis services in line with Mind BLMK’s H&S policies, procedures and guidance.
- Hold responsibility for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
- Deal with complaints from service users or other agencies as requested by the Operational Crisis Services Manager.
- To be a member of a Senior Manager On call rota (safeguarding and sickness reporting).
- Be responsible for the monitoring of the crisis service budget with support of the Operational Crisis Services Manager,
- Contribute to business development, funding bids, tenders and budget setting for the development of the Crisis service.
- Ensure crisis specific training is delivered to all crisis staff and monitor training needs amongst Crisis teams.
- To support with High Intensity User meetings and ensure all Crisis service users are able to access person-centred crisis support.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 11 April 2024
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards. The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.
At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do. The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.
Oak Tree Farm provides a unique rural working environment where people with learning disabilities gain the skills, independence and confidence to take
The client requests no contact from agencies or media sales.
This position will be based from our Cardiff Office (agile working agreement in place).
Main Purpose: To support the efficiency of the National and Regional Offices through the provision of an efficient and effective translation and administration service including marketing and communications.The successful candidate will need two years of translation experience and an eye for detail with creative skills to support our marketing and social media.
- To translate all of the organisation’s letters, documents, newsletters, social media copy and publications into Welsh, or into English as appropriate
- To assist in the content/ maintenance of the company and project websites, social media and marketing.
- To accurately input and create reports of impact data including work completed by Childcare Business Development Officers and Training Officers, using computer programmes including MS Word, Excel, Outlook and Access as well as online portfolios and portals
- To contribute to the overall efficiency of the office, providing administrative skills for the office.
- To assist in the organisation of meetings and events, and taking and distributing accurate minutes of meetings as required.
Core Skills & Experience
Essential ·
- Ability to speak and write in both English and Welsh
- Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa
- Administration and marketing experience
- Excellent computer literacy skills – in using Microsoft applications such as MS Word, Access, Excel and Outlook, MS SharePoint and Teams and Zoom. Experience in using a Customer Relationship Manager (CRM), and updating websites and social media sites would be an advantage
- Excellent literacy and numeracy skills
- Excellent interpersonal and organisational skills, with the ability to multi-task
- To promote and maintain a professional image in line with organisational policy, with a professional telephone manner, excellent written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Good problem solving skills
- Good keyboard speed
- Experience with design and marketing using various programmes such as
- Canva Capcut/Kapwing and buffer.
- Good knowledge of promotion on social media platforms
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.