Office administrator jobs in bury, greater manchester

ID: 1653 Job Title: Recovery Worker Young Adults Lead

Service:                    BAND – Living Well

Salary: £25,221 - £27,780 FTE per annum

Location: Bolton BL4 (Based within NHS Living Well Team)

Hours: Full-time (37 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract type:  Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Living Well is a transformative programme to deliver real change and improvement to mental health services for individuals in Bolton.  Its aim is to design a service that sits around individuals to support their health and wellbeing rather than expecting people to fit into our services. The role of Recovery Worker young adults lead will be hosted by Family Action and will be part of the Living Well Team in Bolton.

We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living and a strong track-record of working with individuals and their families to deliver positive outcomes.  You will work within the team to prototype new ways of supporting individuals, and contribute to the ongoing development of the team by sharing learning and by listening and responding to feedback from people who use the service

Main Responsibilities:

· You will carry a caseload of clients, working with individuals and their families to plan, support and achieve goals and outcomes that are important to them.

· To Develop trusting working relationships and provide practical and emotional support to individuals accessing the Living Well service.

· To develop and maintain positive professional working relationships and referral pathways to local statutory and community-based services which support adults

Main Requirements (for details check the job description and person specification):

· Strong interpersonal, consultation and holistic assessment skills.

· An interest in working with people to make sustainable positive changes.

· An effective communicator, who works in a person-centred way.

· Knowledge of Mental Health conditions and strategies to improve health and wellbeing

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Adult workforce.  

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Tuesday 6th January 2026

· To learn more about Family Action: Careers

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place in Mid-January 2025 in person in Bolton, with slots throughout the working day.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Dan Harrison, full email located on the advert document 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

Salary: £28,639.85 per annum, pro-rated

Location: Remote, homeworking

Contract: Permanent, part time working 24 hours per week over 4-5 days, occasional travel to London 2-3 times a year may also be required.

Closing Date: Monday 5th January 2026. Please note we will not be shortlisting until after the vacancy is closed.

Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.

Do you understand administrative support processes and good practice with a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? If so, then join Shelter as an Administrator in our Shop Support Team and you could soon be fulfilling your ambition and contribute towards our fight for home.

About the Role

The role will involve providing essential day-to-day support to our Shops and Retail function, acting as the first point of contact for staff, customers and supporters. A key part of your role will be managing the shop supplies order process, including price checking and placing orders to ensure our shops have what they need to operate smoothly.

It will also involve supporting a range of finance and new goods admin tasks including processing invoices, raising product codes and assisting with stock takes. You’ll play a vital role in ensuring our retail operations run efficiently, with coordinating supplies and signage for our new shop openings, maintaining till number records, updating spreadsheets and managing our online shop handbook.

About you

To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles. The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.

Apply to be part of our team and be the change you want to see in society.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you want to make a real difference using your finance and administrative skills in a global mission context?

OMF International (UK) is seeking a detail-focused Payroll Officer to play a vital role in processing payroll and pensions for our UK-based staff, members, and retirees. Your work will support the smooth running of financial processes that enable us to share the good news of Jesus Christ with East Asia’s peoples.

You will bring experience in payroll systems (preferably Sage), a high level of accuracy, and a heart for global mission. Working closely with the Finance team, this role includes processing donations, reconciling credit cards, and supporting our Creation Care reporting.

Occupational Requirement

This role is subject to an Occupational Requirement in accordance with Schedule 9 of the Equality Act 2010. The post holder must be a practising Christian, an active member of a local church, and be able to clearly demonstrate a personal commitment to OMF’s mission, values and ethos as outlined in our Ethos Statement.

We are looking for someone who:

• Has Sage or Xero similar payroll experience
• Has a keen eye for detail and excellent administrative skills
• Is confident using finance systems and Microsoft Office
• Enjoys working to high standards and can meet tight deadlines
• Is supportive of OMF’s mission to share Christ across cultures
• Can commute daily to the OMF National Office in Oxford Street, Manchester

Experience of working in a Christian or mission-based charity is desirable but not essential.

OMF International (UK) is a Christian mission agency passionate about seeing local communities of believers worshipping God and reaching out in mission across East Asia and the UK. Founded over 150 years ago, we now support over 2,000 workers from 40 nations, partnering with churches to share Jesus in culturally relevant ways.

Contract Type: Fixed Term 12 months

Location: Preferably London but open to other locations where we have an office. (Hybrid working - minimum of 2 days in the office)

Interviews: 13th, 14th & 15th January 2026

Are you passionate about creating unforgettable experiences? Do you thrive in a fast-paced environment where your creativity, organisational prowess, and people skills come together to make a real impact? If so, this could be the perfect opportunity for you!

As a Special Events Executive, you’ll play a key role in delivering dynamic and inspiring events that fuel our mission to support young people. You’ll bring your project management expertise to life, supporting and executing high-profile events with precision, innovation, and a personal touch that leaves lasting impressions.

We’re looking for someone with some experience in event planning and someone who excels in building strong relationships with both internal teams and external partners. You’ll be the driving force behind our events, ensuring every detail is flawless and every goal is exceeded.

If you have a sharp eye for detail, a passion for creating impactful experiences, and a drive to achieve outstanding results, this role is a fantastic next step in your career. Whether you're early in your events journey or looking to take your career to new heights, join us in making a difference for the young people we serve. We’d love to hear from you if this role sounds like something you’d love to pursue!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Events Executive - Specials? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Events Executive - Specials! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Role Overview

Are you organised, enthusiastic, and eager to develop your skills?  This role is perfect for someone who enjoys working with numbers, systems, and people. You’ll play a key role in supporting and delivering the charity’s financial strategy and enabling the Trustees to fulfil their legal and fiduciary obligations by delivering NWLC operations.

Purpose of the Role

The Finance & Operations Manager will play a key role in ensuring the financial health and effective administration of the charity, which is dedicated to improving the lives of people affected by respiratory conditions. Working closely with the Board of Trustees and Finance committee, the postholder will provide financial oversight, manage risk, and undertake the administrative functions required to support the smooth running of the charity.

HR Officer

Location: Remote (Occasional travel to one of the offices in Southampton, Welwyn Garden City, Glasgow, Plymouth, Manchester and Birmingham)

Salary: Up to £150 per day depending on skills and experience

Hours: Part time (22.5 hours per week)

EDT is an educational charity established over 40 years ago and we are going through an exciting period of transformation. We are looking for a motivated and creative person to join our dynamic team and work with our partners and volunteers to create and deliver our projects and experiences to young people interested in STEM and future (META) skills.

Our vision is to create a society which empowers young people, regardless of their backgrounds, to be excited by STEM opportunities and to be inspired about their potential developing the next generation of the UK workforce.

Our mission is to inspire young people, ensuring they have the opportunity and confidence to reach their full potential, enabling them to contribute to their communities and improve their social mobility. We do this by connecting them with industry and inspiring STEM role models, exploring pathways from education to employment, developing a broad range of skills to improve their work readiness and celebrate their achievements through Industrial Cadets Awards at each milestone.

EDT is committed to encouraging equality and diversity among our workforce, Trustees, and the programmes that we run. The aim is for our workforce, governing structures and the programmes that we run, to be truly representative of all sections of society, and for each EDT Employee, Volunteer and Participant to feel respected and able to give their best.

The Role

The HR Administrator will provide essential administrative and coordination support across the charity, ensuring that HR processes run smoothly and efficiently. As a small operational team with limited capacity, we are seeking additional support to ease the administrative workload currently carried by managers and the Finance & HR Manager. The postholder will help ensure staff are onboarded and supported consistently, that key HR tasks are completed on time, and that accurate records and documentation are maintained. This role focuses on strong organisation, attention to detail, and customer service rather than HR expertise, with access to external HR advice available when needed.

Key Responsibilities

Recruitment & Interview Administration

• Post job adverts and support recruitment administration, including scheduling interviews and coordinating candidate communications.
• Assist hiring managers with preparing interview materials and ensuring recruitment documents are filed appropriately.
• Carry out pre-employment compliance checks such as right-to-work verification.

Onboarding & Offboarding

• Prepare and issue contracts of employment and set up new starters in the HR portal.
• Calculate and communicate holiday entitlement for new starters.
• Support new employees during onboarding by responding to routine queries and ensuring required information is collected.
• Manage DBS/PVG applications and renewals, ensuring certificates are returned and recorded. Track references
• Support the offboarding process: acknowledge resignations, confirm holiday balances, and ensure all documentation is completed.

HR Administration & Employee Lifecycle Support

• Process changes to staff records including hours changes, contract updates, promotions, or flexible working arrangements.
• Maintain accurate and up-to-date employee information in the HR portal, including absence recording.
• Respond to day-to-day HR queries from staff and managers, signposting to the Finance & HR Manager or external HR support when needed.
• Update HR templates, documents, and policies on the HR portal.
• Monitor and track probation reviews and send reminders to managers.

Compliance, Training & HR Systems

• Track and record completion of mandatory training (e.g. safeguarding, GDPR, health & safety).
• Ensure digital and paper records comply with GDPR and safeguarding requirements.
• Assist with the implementation and ongoing administration of a new HR system or portal. Support the annual review of HR policies by updating documentation and coordinating communication

Skills and Qualifications

• Experience in an administrative or coordination role, preferably within a busy office or operational environment.
• Exposure to HR processes (such as onboarding, record-keeping, or recruitment admin) OR a willingness to learn and develop HR process knowledge.
• Good understanding of the basic steps involved in HR administration (e.g., issuing contracts, updating records, tracking absence).
• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail.
• Confident in using digital systems and maintaining accurate records; experience with HR systems is helpful but not essential.
• Clear and professional communication skills, both written and verbal.
• Ability to handle confidential information appropriately.
• Proactive, reliable, and able to work independently within a supportive team structure. Competent user of Microsoft Office/365 (Word, Excel, Outlook, Teams).

Desirable

• Experience providing administrative support in a charity, education, or small-team environment.
• Familiarity with safeguarding, mandatory training requirements, or DBS/PVG processes. Experience supporting organisational processes or system implementation.

To Apply

 If you feel you are a suitable candidate and would like to work for EDT, please do not hesitate to apply.

Please note: Although this advert is scheduled to run for a month, interviews will take place on a rolling basis and the vacancy may close early.

Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?  

The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.   

This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.

You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work.  This is a busy and rewarding role and will suit someone with passion and resilience. 

This is a full time role working remotely, throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.  

EFAM

For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco’s most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.

Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.

The Role

The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity’s financial and operational systems are well managed, compliant and effective.

This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.

You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.

Key Responsibilities

Finance and Reporting

• Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.

• Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.

• Prepare and submit Gift Aid claims to HMRC.

• Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.

• Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.

• Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.

Operations and Administration

• Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.

• Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.

• Coordinate logistics for meetings, events, and annual project visits in Morocco.

• Support the Managing Director with scheduling, documentation, and general administrative follow-up.

• Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.

Donor and Partner Relations

• Act as a first point of contact for donors, supporter schools, hotels and individuals.

• Process and acknowledge donations, issue receipts and maintain accurate donor records.

• Proactively follow up with existing and potential supporters, helping to build and maintain relationships.

• Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.

Governance and Oversight

• Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.

• Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.

• Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.

Person Specification

Essential

• Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.

• Excellent organisational skills and attention to detail.

• Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.

• Strong written and verbal communication skills.

• Able to work independently and take initiative, with good judgement about when to seek input.

• Comfortable managing multiple priorities and adapting to a varied workload.

• Interest in education, international development or girls’ empowerment.

Organisation: Education For All Morocco (EFA Morocco)

Responsible to: Managing Director
Location: Remote (with annual project visit to Morocco)
Hours: 24/32 hrs per week
Salary: £25,000 – £29,000 per annum (pro rata)
Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post can be fully remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues and attend events and meetings throughout England and Wales.

You will be working closely with the CEO and Senior Leadership Team to develop and implement an Engagement Strategy, developing our brand, updating our website and growing our social media channels.  You will be helping to deliver our flagship campaign White Ribbon Day and the following 16 days of activism.

Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.

About us

We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.

The role

We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:

• You’ll be answering member questions and making sure they feel supported.
• Keeping records neat and tidy (because details matter).
• Helping us spread the word with member communications and marketing.
• Pulling together reports that keep us on track.
• And you’ll get to help run our online events, bringing our community together.

What we’re looking for

We don’t expect you to tick every single box, but here’s what would make you shine:

• A natural communicator who enjoys connecting with people from all walks of life.
• Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
• Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
• Organised, collaborative and good at juggling tasks.
• Tech‑savvy with CRM systems and office tools.
• Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).

We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.

How to apply

Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)

Financial Controller

We are looking for an experienced and solutions-focused Financial Controller to join UKROEd at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both UKROEd and The Road Safety Trust, supporting our mission to improve road safety and reduce harm on the UK’s roads.

Position: Financial Controller
Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office
Salary: Circa £70,000 (dependent on experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Closing Date: Sunday 11th January 2026
(We reserve the right to close this vacancy early if we receive sufficient applications.)

Interviews: 4th February 2026, in person, Manchester

The Role

As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across UKROEd and The Road Safety Trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets.

You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights.

Key Responsibilities

· Oversee financial operations, controls and compliance across both organisations

· Produce management accounts, financial reports and statutory returns

· Lead payroll, pensions, procurement and the purchase-to-pay cycle

· Manage assets, liabilities and financial risk registers

· Support budgeting, forecasting and financial strategy delivery

· Liaise with auditors, bankers, insurers and advisers

· Oversee NDORS-related billing and financial processes

· Provide leadership and guidance to the Finance Manager

About You

We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship.

Essential Experience & Knowledge

• At least 5 years’ experience managing financial operations.
• Hold a ACA, ACCA, CIMA or equivalent qualification.
• Degree in accounting, finance, business, economics or related field.
• Demonstrable experience as a Financial Controller.
• Strong understanding of management accounting principles.
• In-depth knowledge of budgeting, forecasting and financial analysis.
• Strong understanding of tax codes, laws and statutory reporting.
• Experience working with senior stakeholders and writing high-quality reports.
• Proficiency in accounting systems and advanced spreadsheet skills.
• Excellent interpersonal and communication skills.
• Highly organised, accurate and detail-oriented.
• Willingness to undertake NPPV Level 3 vetting.

Desirable:

• Experience in policing, local authority or charity sector finance.
• Experience using Xero or similar accounting systems.

To Apply

Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About UKROEd

UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the police service. As the operating company of The Road Safety Trust, UKROEd supports the education of drivers who commit low-level traffic offences and contributes to a safer road network for all.

You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc….

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.

The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.

The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).

The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.

The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.

This role requires exceptional organisational, interpersonal, time-management, and analytical skills.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Demonstrable experience in a senior operations and/or compliance role (5+ years).
• Experience with Finance, Governance, and Human Resources.
• Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
• Experience organising events, preferably in more than one jurisdiction.
• Experience with line-management.

REQUIRED SKILLS & ABILITIES

• Demonstrated skills in managing HR and Finance functions.
• Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
• Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
• Excellent understanding and knowledge of the political and human rights situation in Palestine.
• Facilitation proficiency, both remotely and in in-person events.
• Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
• Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
• Ability to prioritise and delegate tasks and manage a busy workload.
• Commitment to anti-racism, anti-discrimination, and equal opportunities.
• Willingness to travel and work occasional unsocial hours as required.
• Flexibility within the broad remit of the post.

DESIRABLE EXPERIENCE AND SKILLS

• Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
• Master’s Degree in a related field.
• Basic knowledge of International and European law.
• Proficiency in German, Dutch, or Arabic.

MAIN DUTIES AND TASKS

Management

• Line manage Finance Manager and Human Resources Manager.
• Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
• Support direct reports in the implementation of Finance and HR strategy.

Compliance

• Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
• Ensure Dutch insurance compliance and associated operational requirements.
• Review and monitor payroll monthly.
• Lead the establishment of a German legal entity, working with external advisors as needed.
• Oversee the British office operations, including the evaluation of office space.
• Conduct a review of office costs and usage.
• Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.

Staff Coordination

• Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
• Coordinate the logistics of annual departmental gatherings.
• Organise Work Team gatherings, supporting cross-departmental collaboration.
• Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
• Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
• Support the coordination of Monthly Staff Assemblies.

People & HR

• Oversee HR policy implementation and delivery of the annual People Strategy.
• Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
• Oversee the development of an Organisational Handbook.
• Review and improve the performance review process.
• Establish promotion guidelines to create transparent career progression pathways.
• Maintain and update the Organisational Chart quarterly.
• Review the Organisational Wiki (“The Fridge”) yearly.

Finance

• Oversee ELSC financial operations.
• Support the Finance Manager, providing oversight and strategic direction.
• Ensure effective operation of the Finance Committee, led by the Finance Manager.
• Review and distribute monthly financial reports to Department Heads via the Finance Committee.
• Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
• Oversee completion of the organisational audit.
• Support short-term investment strategies.
• Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
• Liaise and coordinate with the ELSC Treasurer Board member.

Training

• Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
• Lead investment in staff training and development initiatives to strengthen organisational capacity.
• Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.

Your role will be to support women practically and emotionally as they go through the criminal justice system.

Overall Objectives

To work within a multi-agency setting to provide a proactive service to adult victims of sexual violence within and outside the criminal justice system to:

Risk assess and maintain client safety

Help clients access their rights

Monitor and keep clients informed of case progress and provide support through the criminal justice system

Help clients access health and other services they require

Build ongoing relationships with loved ones of a victim/survivor engaged in the ISVA service

Provide an information point for loved ones on the CJS