Wirral Mencap are looking for a someone with a passion for empowerment and raising aspirations to fulfil this rewarding role. The Programme Coordinator will be responsible for creating and delivering a programme of accessible learning opportunities to meet the needs of people with a learning disability in Wirral, as well as taking the lead with our weekly Health Club.

The role requires someone that is confident in their abilities to create and deliver tailored learning content and also efficient and organised to coordinate the sessions. We are also interested in employing people that are keen to respond to emerging needs and develop new opportunities.

If you are a dynamic individual with a passion for supporting people with a learning disability to have a more independent and higher quality of life, then we want to hear from you.

The ideal candidate will have experience of delivering or coordinating training in basic life skills and independence skills such as cooking, money management, reading and writing, and skills for independence around the home.

It is essential that you have a positive, can-do attitude, as well as the motivation to drive these programmes forward.

Wirral Mencap can offer a friendly and collaborative work environment, with the opportunity to lead on a project that has a tangible and positive impact on the lives of people with a learning disability in Wirral.

If you think you have the right qualities and skills for this post, then we would love to hear from you. 

Closing Date:Tuesday 4th May, 5pm.

Interview Date: Wednesday 12th May

Our About Face team meet the varied and unique individual needs of service users who either
have been or are at risk of being involved in criminality. We do this working alongside South
Yorkshire police, the office of Police and crime commissioner for South Yorkshire (VRU) and
HMPPS amongst other partners, to improve the quality of life, raise aspirations, reduce reoffending
rates and accelerate individuals towards independence and true freedom. As
operations facilitator your role is all about supporting the service manager and the team to
provide a safe, supportive and vibrant working environment for both staff and the individuals we
support.

RESPONSIBILITIES
Your main responsibilities will include:

Project Administration
• Helping maintain financial and baseline information spreadsheets
• Assist with gathering and collating Key Performance Indicators (KPIs) for funding reports
• Printing and preparing the relevant documentation for meetings as requested by project coordinators and manager
• Organising administrative and practical tasks associated with meetings and following up action points, including room bookings, refreshments, agendas, taking minutes
• To work alongside the project coordinator to ensure all team are using the Computer Management System (ZOHO) accurately and professionally in order to record client information
• To collate and organise client counselling sessions and all related admin and finance
• Answering the phone and passing messages on to staff
• Filing and archiving both digital and physical
• Faxing
• Checking, scanning and distributing post
 

HR:
Liaise with central HR team to ensure the following are in place for the project:
• Induction and training for new staff.
• Filing staff, volunteer and client records in our online system including supervisions and appraisals
• Ensuring that all records are kept and shared subject to GDPR and any relevant Information Sharing Agreements (ISA)
 

Finance:
• Maintain and input budget information
• Expense reimbursement administration
• Up-dating petty cash sheets
• Credit card reconciliation
• Provide support with monthly invoicing
• Safe access and reconciliation 
• Overseeing Car Lease and Insurance information
• Providing a monthly budget report for managers and coordinators

Community Connector

We are one of the largest learning disability charities in the UK, supporting 2,500 people through our friendly, supportive, creative and diverse teams. This is an exciting opportunity for an individual to join our Cheshire and Merseyside Team.

Luv2meetU is a friendship and dating service for adults with learning disabilities and autism. We provide opportunities for people to develop friendships and relationships, extend their social networks and improve overall health and well-being, by arranging a number of social activities within their local community. During the pandemic the role will involve offering virtual activities.

Reporting to the Regional Manager in Cheshire and working alongside the Luv2meetU team you will play a key role in enabling people with learning disabilities and/or autism with varying needs to explore new opportunities within their local community, develop friendships and relationships and become more active.

Hours are flexible and will include evening and weekend work based on the needs of the project.

Salary: £21,937 pro rata

Hours: Fixed-term -1 year, Full time, 37.5 hours

Location: Hft offices at Ellesmere Port, in the community and remote home working

What we Offer

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out Access to an Employee Assistance Programme whose range of resources are available free of charge and are completely confidential: Access to excellent learning and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status... Annual staff award scheme and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance.

The successful candidate will be educated to GCSE standard or equivalent and with the ability to use Microsoft office, Hft bespoke IT programmes and a variety of digital platforms including social media.

Experience of working with vulnerable people including adults with learning disabilities and/or autism together with an understanding of the needs, experiences and aspirations of people with learning disabilities would be advantageous.

Closing date: Friday 3oth April 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Project Worker, Community Support Worker, Support Work, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 98503

Charity Fundraisers, Immediate start

Chester, Office based, Employed

OTE £24,000

Personal Fundraising Services (PFS) are looking for FUNDRAISERS to join our successful telephone fundraising team in Chester!

Multi Charity Telephone Fundraising

Hours: 37.5 hours per week (Working hours flexible Mon / Fri 10.30am-7pm alternating Sat 10am-6.30 pm )

Pay: £18,000 per year plus incentives / bonus

Interviews taking place on a rolling basis for an immediate start.

Due to the continued success of our telephone fundraising team, PFS are looking to recruit EXPERIENCED FUNDRAISERS to join our thriving team in Chester. Looking for confident, sociable, and passionate individuals who have previous street, door to door, private site, or telephone fundraising experience.

This is a fantastic, innovative fundraising role which will see you working for a range of charities! Working from our office in Chester, you will be calling current, previous and new donors. Depending on the charity you are working on, you will either be re-engaging previous donors, activating new donors or increasing existing donations.

Package

• Full-time, Permanent contract working 37.5 hrs a week.
• 28 Days holiday inclusive of bank holidays
• Basic pay £18K
• On track earnings (which can take your OTE to £24,000)
• Working on behalf of numerous large national charities
• Flexible working hrs
• On-going product and sales training
• Opportunities for progression.
• The full support from our experienced management team
• The chance to learn highly valued career skills that will last a lifetime.
• The undeniable joy of having contributed to something worthwhile.
• Fantastic experience within the charity sector

The ideal candidate:

• Is adaptable and genuinely passionate about working in the charity sector
• Will be resilient and able to handle rejection
• Is passionate and enthusiastic
• Has experience working on webchat / outbound calls in a fundraising environment.

Personal Fundraising Services (PFS) founded in 2014 provides a vital service connecting charities with supporters. Due to unprecedented growth, we are increasing the services we offer our charity partners and need more people to join our existing fundraising team. Telesales fundraisers at PFS are responsible for representing a variety of leading charities working in areas such as conservation, health, animal protection and children’s charities. You will be making outbound calls to new and existing supporters with a view to inspiring them to donate.

Please apply online to work for PFS as a charity fundraiser

Video interviews taking place on a rolling basis immediately starts dates from 19th April.

Job Types: Full-time, Permanent

Salary: £18,000.00-£24,000.00 per year

ROLE SUMMARY

We currently have an exciting opportunity for a newly created role of Chief Operating Officer
within City Hearts. The successful candidate will take the lead in managing the day to day
operation of City Hearts, supporting and bringing out the best in the senior managers they work
with. They will ensure the charity is proactive, strategic and effective in meetings its vision and
goals, as well as its contractual and legal requirements. They will seek to further develop a
foundational strength which allows the charity to operate and develop multiple services across
multiple sites effectively.

JOB DESCRIPTION

Job Title: Chief Operating Officer (COO)
Reports to: Chief Executive Officer (CEO)
Direct Reports: Head of Human Resources, Head of Services, Head of Finance, Head
of Development (service elements only)
Contracted Hours: 37.5 hours
Contract Duration: Fixed until 25th June 2025
Salary: £37,500 - £42,500
Location: Position can based in Liverpool or Sheffield offices
Closing Date: 3rd May 2021
Interview Date: First Stage Interviews to take place w/c 10th & 17th May 2021
Probationary Period: 3 months

RESPONSIBILITIES

Your responsibilities will include:

DAY TO DAY MANAGEMENT

• To handle the day to day administration and operation of the business.
• To work with, line manage and coach Heads of Departments (Finance/HR/Services/
Development (service elements only)) to set goals, develop strategy and create targets
and KPIs.
• To ensure accountability of Heads of Departments and that a robust project management
approach is taken in all areas to manage risk and resources, analyse outcomes and
performance and ensure timely delivery of projects
• To work with Heads of Departments to redesign operational process and structures to
develop efficiency.
• To oversee the Head of Development in regards to service developments, including
projects based internationally. To have oversight of partnership agreements, quality
control and auditing, to ensure alignment of international projects and partnerships with
our vision, values and standards
• To oversee the Head of Services in all aspects of their role, in order to ensure that
services are delivered effectively and in line with City Hearts vision and values whilst
ensuring adherence to all contractual funding obligations.
• Ensuring City Hearts properties are compliant with legal and contractual Accommodation
Standards and Health and Safety Standards and inputting into the finalisation of lease
agreements for new or existing properties.
• To oversee the Head of HR in ensuring a diverse and inclusive workplace, through the
effective recruitment, training and development of all employees. To support in the
development and implementation of employee engagement strategies and input into any
senior level disciplinary action as necessary.
• Develop and have oversight of all operational budgets to ensure that the company
effectively manages its finances, is able to confidently decision make and has the
resources required to meet its objectives within agreed financial parameters and to work
with the Head of Finance to maintain the financial strength of the company
• To chair regular collaborative operational and strategic meetings with Heads of
Departments and other members of Management
• Maintain an effective working relationship and communication with all members of senior
management, to ensure alignment and coordination of goals, strategy, vision and actions
taken across all departments

STRATEGY

• Work with the CEO and alongside Trustees and Heads of Department as a key strategic
voice in the development of organisational strategy for City Hearts
• To be the lead on strategic development in all organisational operations and to be
responsible for the strategy’s implementation, in order to ensure that the organisation
achieves its desired short and longer-term objectives
• To identify opportunities for organisational development
• To take a lead on identifying funding opportunities and negotiating terms, and securing
income through mutually beneficial service level agreements and contracts

COMPLIANCE

• Develop and maintain all necessary systems and procedures to ensure that company
Operations, including but not limited to Health and Safety, Safeguarding, IT and
Information Security, comply with all legal and contractual requirements, regulatory
frameworks and agreed operational standards across the charity
• To ensure the charity effectively manages risk and to take responsible for business
continuity, ensuring effective monitoring, evaluation, reporting and production of relevant
departmental data and statistics
• To ensure the delivery of ISO targets with the support of the Head of Departments and
other staff

REPORTING AND COMMUNICATION

• To ensure the CEO and Board of Trustees are provided with any relevant information
through regular reporting in regards to the measured output of each Department
• Support with reporting requirements to the Charity Commission and Companies House
• To input into and feedback on legal contracts involved in the day to day running of the
organisation, such as partnership agreements and property leases
• To support trustees, CEO, and Heads of Department in internal verbal and written
communications, ensuring the charity’s vision values and culture are carried throughout

OTHER

• To deputise for the CEO in their absence or in identified events/meetings.
• To act as a spokesperson for the charity as and when required
• Act as the organisation’s key adviser on all issues relating to operational functions and
remain consistently in touch with latest developments in the third sector and in relevant
legislation to ensure that the City Hearts maintains a strong position in the charity sphere
• To take the lead in investigating and responding to complaints of a serious and/or
significant nature, ensuring the charity is fully accountable and identifying opportunities for
improvement and development
• To deliver training both internally and externally
• To develop and drive the charity's vision, values and culture throughout its staff and
volunteers, including implementation of structures/activities to achieve that goal

PERSON CRITERIA

• Ability to absorb large volumes of information in all areas and formulate and
disseminate information to the relevant individuals as appropriate
• Ability to manage complexity with a strategic approach, delegating effectively
• Adaptable, flexible and comfortable engaging with day to day practical tasks
as well as long term strategy and goals
• Excellent leadership skills, business acumen and ability to effectively
manage, lead and supervise a multidisciplinary team
• Ability to motivate, inspire and coach Senior Managers and staff
• Inspired by, committed to and clearly demonstrates the impact areas and
vision of City Hearts
• Ability to work collaboratively with individuals within Senior Management to
bring out the best in them individually, collectively and departmentally
• Excellent interpersonal and communication skills – comfortable building
relationships and communicating with a variety of people, from staff to
clients to board members, with the ability to resolve issues, build consensus
among groups of diverse internal/external stakeholders
• Ability and experience to network amongst key stakeholders and to present
and train internally and externally
• An excellent ‘all-rounder’ with an ability to make excellent decisions and
rapidly develop their understanding in all areas of organisational strategy
• A high level of financial understanding, including financial management and
budgeting
• Excellent strategic thinker, who innovates and manages change well
• Confident, resilient, robust, humble and trustworthy character

Money Advice Technical Supervisor x 2

Full Time (35 hours)
Salary: £28,672

GMMAP is looking to appoint two Money Advice Technical Supervisors to join the existing GMMAP Central Team

The successful candidates will be able to co-ordinate and manage the day-to-day operation of a Money Advice Team to deliver an accessible, client focused, money advice and casework, quality service via telephone, digital and face-to-face channels.

The successful candidate will also provide technical supervision and support, along with all quality assurance duties, in line with Money Advice and Pensions Service Quality Framework. The role will be flexible between Home and Office Based (at our District Office in Kirkby) but with travel across the partnership when required.

To be successful in this role, you will need to have a minimum of two years case work experience, have a good understanding of the Money and Pensions Service Quality Framework, be confident, motivated, and willing to try new things, have excellent interpersonal and communication skills with an ability to work under pressure to motivate a team to achieve targets and outcomes.

The posts are fixed term until 31st March 2022 and will be extended subject to continued Money and Pensions Service funding.

Closing Date: Wednesday 28th April 2021 with the closing date as Friday 30th April 2021
Interviews will take place via Microsoft Teams on: Tuesday 11th May 2021

We are not accepting CV’s and we have indicated on the advert now that the final day for requesting an application pack will be Wednesday 28th April 2021 with the closing date as Friday 28th April 2021.

Ronald McDonald House Charities UK is an independent charity which provides free ‘home away from home’ accommodation to families with children in hospital.

We have an exciting opportunity for a Junior Community Fundraiser to join our fast-growing Charity. The role will initially be remote until restrictions ease, with the anticipation that you will then split working hours between home and the two Ronald McDonald Houses in the North West; Manchester and Arrowe Park (Wirral).

Our Community Fundraising team work with a vast range of supporters, inspiring them to help support the families we serve. In the North West, our support is ever-growing and we are looking for someone to support our North West Community Fundraiser to maximise the full potential of the region. In this role, you will be working alongside the Community Fundraiser to provide high standard stewardship to supporters within certain communities whilst cultivating new partnerships in all areas of community fundraising including community groups, the local community and the families that have used our Houses.

This role is perfect for someone who has previous experience in a customer care role who is looking to develop their skills in community fundraising. You will be personal and approachable in order to build lasting relationships, confident in order to present to potential supporters and make proactive approaches and driven by the important work we do in order to provide the best care for our families.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply, and if this sounds like something you will excel in, we’d love to hear from you. Closing date for applications is midnight on Thursday 22nd April 2021.

Bank Support Worker

Are you currently looking for a job that offers flexibility in between personal commitments or during educational study? Are you interested in gaining valuable workplace experience and making a real difference in young people’s lives? Maybe a role as a Bank Support Worker is the next step for you?

Our client provides residential services for young people aged 16-25 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They  are currently looking for kind, caring and friendly people to join their professional team as a Bank Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will join our Bank Team on a “Zero Hours Contract” supporting their Residential Home in West Kirby working flexible shifts that fit around your personal life.

Company Benefits

- Competitive pay (£9.54 p/h)
- Enhanced company pension
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Access to their 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Bank Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Bank Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that they do not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 98001

Halton Haven Hospice has an exciting opportunity for an enthusiastic, proactive and inventive part-time Community Fundraiser to join our team.

The right candidate will be an experienced fundraiser who can hit the ground running.  We’re looking for someone who can make a real difference to the people and community that we support.  They will have a demonstrable track record of achieving financial and non-financial objectives and be committed to continuing professional development; with a view to being able to identify and manage any fundraising opportunity that comes their way.  Our job is to raise vital income to support free hospice care and to ensure that it is available not only now but in the future.

This is a public facing role working in a fast-paced and creative environment; often juggling deadlines.  It demands the ability to prioritise workloads and to work both independently and as part of a team.  The successful candidate will work with volunteers, local corporates, schools and the wider community to steward supporters in their fundraising activity.  They will develop ongoing and new partnerships and engage in Hospice-led events and campaigns too.

No two days will be the same but the work will be varied, busy and hugely rewarding.  You will have the opportunity to make your mark and to develop new ideas and fundraising innovations.

Halton Haven Hospice is based in a leafy suburb of Runcorn with good road, rail and canal links.  Situated between Liverpool and Manchester with the iconic city of Chester as a neighbour it has a great deal to offer for individuals and families alike.

We are an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful and unfair discrimination.  We recognise and encourage the valuable contribution that people from all backgrounds and experiences bring.  Therefore we offer the additional benefits of:

• Free parking
• Free health benefits scheme (after qualifying period)
• Discounted dining facility
• Training and continuing professional development
• Entitlement to Blue Light card
• The People’s Pension Scheme or continuation of NHS Pension (subject to criteria)
• Salary £22,000 PRO RATA

Customer Support Officer

Our client is expanding their busy Customer Services department and looking for a dynamic and self-motivated individual to join their friendly and dedicated team.

Customer Support Officer Responsibilities:

• Dealing directly with customers by telephone, web and email in line with agreed guidelines.
• Communicating and coordinating with internal departments to resolve queries.
• Following up on customer interactions.
• Providing feedback on the efficiency of the customer service process.
• Proactively identifying potential solutions to improve customer service.

Customer Support Officer Requirements:

Candidates will need excellent written and verbal communication skills, an ability to meet deadlines and a collaborative and agile approach. You must have experience in Customer Service within a commercial environment and the ability to work on your own and within a team.

About our client:

They are a UK-based international accountancy membership and standard-setting body. They are the only such body globally dedicated to public financial management.

They believe that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.

Location: They are currently working from home. In normal circumstances the role is based from their Chester office.

Contract Type: Permanent

Hours: Full Time, 36 per week (normally between the hours of 9.00am to 5.00pm)

Salary: £18,000 per annum

Benefits: 25 days annual leave, up to 10% employer's pension contribution, Life Assurance to the value of 2 times your basic salary, Season ticket loans, Employee Assistance Helpline, Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.

Closing date for applications: 25th April 2021

Please note they may close the vacancy early once a sufficient number of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

You may have experience of the following: Customer Support, Customer Support Officer, Customer Service Officer, Customer Service Representative, Customer Services Agent, Customer Services, Customer Services Advisor, etc.

Ref: 98313

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse and homeless vulnerable women across North West England. 

This role involves providing a high-quality Domestic Abuse service.To work with clients (as individuals and in family groups) on a one-to-one basis and in groups to enable them, to remain safe. To enable clients to develop themselves and advance their independence, assisting them to access employment, education and training.  Contribute to their community whilst remaining safe and successfully managing their own home. 

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse and homeless vulnerable women across North West England. 

this role would work with other professionals to develop and deliver services to perpetrators of domestic abuse in a timely manner and work with the perpetrator and the family to assess and manage the risk of further harm ensuring that the perpetrator accepts responsibility for their actions and is working to change their behaviour.

​

About Us

*** Fixed Term Contract to 30th November 2021 ***

We're the charity who look after and brings to life 2,000 miles of waterways across Wales and England, because we believe that life is better by water. Every role across the Trust plays it's part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

Reporting to the Project Lead, the Project Coordinator will support achieving the outcomes of the externally funded Active Waterways Cheshire programme through the coordination and delivery of activities to engage over 55s in physical activity and support volunteer led delivery through the management of a group of Active Waterway volunteers. This a very pro-active and balanced role, aiding both digital and in person delivery at sites as and when required. 

These programmes work in partnership with Sport England's active ageing campaigns. 

Location - The successful candidate will work remotely, from a location where travel and access to our North West regional offices/hubs and the project delivery locations across Cheshire is possible. 

All outdoor activities will be conducted under strict Covid-19 guidelines to ensure the safety of both our teams and participants. 

About the role

Key Accountabilities

• Coordinate & support the delivery of face to face and online programmes of activities for over 55s utilising project volunteers and external agencies.
• Act as activity leader / coach for some activities within the programme
• Support the delivery of the volunteer strategy including the recruitment, selection of volunteers and management of those directly engaged in the project.
• Deliver training to volunteers based on their identified training needs.
• Lead on the coordination of the volunteer induction and training programme
• Provide 1:1 support for project volunteers, including goal setting for both volunteers and participants.
• Support the promotion of volunteering with the project including liaison with stakeholder groups.
• Lead on the collection and capture of data on volunteers and project participants for monitoring and evaluation purposes.
• Support the implementation of the Marketing and Communications plan including the delivery of a local participant and volunteer recruitment campaign.
• Manage the Project Advisory group and lead on communications with the group.
• Prepare risk assessments and safeguarding plans to enable the activities to be undertaken safely and without risk of harm to any individuals in the Trust’s care.
• Ensure that each activity delivered is measured and monitored in line with project requirements.

About You 

• Experience in project & activity delivery / task management.
• Comprehensive experience in managing volunteers.
• Proven experience in community engagement.
• Proven experience in relationship management.
• Some experience in event planning.
• Experience in data collection / evidence to demonstrate project outcomes and impact.
• Some experience with the media and of publicity / marketing.
• Knowledge of safety management.
• Ability to motivate individuals and teams of volunteers and participants.
• Strong communication skills, both verbal and non-verbal.
• Strong time management skills.

Safety Responsibilities 

• Lead by example, ensure your team take responsibility for the safety of colleagues, volunteers, themselves and customers. Comply with Canal & River Trust’s Health & Safety policy and defined standards. Investigate and report incidents, accidents and near misses. Ensure safe use of appropriate equipment, prepare Risk Assessments and Method Statements ensuring contents are understood and acted upon.
• To be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times. 

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case-by-case basis.

We are currently conducting our interview processes virtually as we continue to respect and follow necessary social distancing guidance to protect our team and our candidates.  You may be invited to a face-to-face further stage interview which will always be conducted following strict social distancing guidelines. 

What We Offer

In addition to your salary, we offer access to a generous contributory DC Pension Plan, and excellent annual holiday entitlement. More information on our benefits can be found via our 'apply' portal. 

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time. 

Find out more about the work we do on our website. 

Would you like to work for a charity dedicated to improving life for brain tumour patients and families? 

Brain Tumour Support are seeking two part-time Support Professionals, one for North West England and one for South East Wales . 

Our support service offers emotional and practical support, information and guidance to anyone affected in any way by a brain tumour diagnosis. 

Hours: 21 hours, over 3 days required between 9am-5pm, Monday to Friday with occasional weekend and evening work

Salary: £21,089 pro rata, 20/35 equates to £12,653 pro rata

Role 1:  North West England   Working: From home.  Providing support to areas of the North West of England including: Cheshire, Greater Manchester, Merseyside, Wirral, Lancashire and Cumbria.  Support to clients is currently provided via telephone, email, text, social media, zoom one-to-one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face-to-face support resumes so a full driving license is required.

Role 2: South East Wales Working: From home.Providing support to people in the areas of Aneurin Bevan University Health Board, Cwm Taf Morgannwg University Health Board, Cardiff & Vale University Health Board and Velindre Cancer Centre.  Support to Clients is currently provided via telephone, email, text, social media, zoom one to one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face to face support resumes so a full driving license is required.

Are you: Self-motivated, emotionally resilient, well organised and able to relate positively to people?

We need: An enthusiastic, empathetic, well organised and resilient support provider.

For this position we need someone who is comfortable talking to individuals experiencing difficult times coupled with an ability to build good working relationships with families, stakeholders and professionals.

You will have experience of supporting someone with a life limiting or life threatening illness; an understanding of the impact of a brain tumour diagnosis; an understanding of general support practices coupled with excellent interpersonal and organisational skills; experience of working as part of a team and on your own; experience of group facilitation and offering one to one support. You will be working with vulnerable adults so boundaries and confidentiality are important.

A degree of flexibility will be required in this role due to Covid-19 and the changes we have been forced to make to our support services.  Our face-to-face support has transitioned to digital support during this time and therefore our service provision is continually under review.

Role 1 North West England:  The original post was funded by Macmillan Cancer Support, therefore Brain Tumour Support will apply for the successful applicant to be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Role 2 South East Wales:  The post is funded by Macmillan Cancer Support until April 2022 so the successful applicant will be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Interviews will be held on:

Role 1 North West England: Tuesday 11th May 2021 via zoom.

Role 2 South East Wales: Thursday 13th May 2021 via zoom

It is hoped that the successful candidates can start work early June 2021.