Position title:

Manager to CEO

Reports to:

CEO

Location:

Muslim Hands, 148 — 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of work:

Full-time, 35 hours per week

Salary guideline:

£28,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months' Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 30th September 2019

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 7th October 2019

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold skype Interview with Muslim Hands; therefore, please include your Skype is in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found.

Background:

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide.

Main Responsibilities:

The Manager to the CEO will be based at Muslim Hands headquarters Nottingham, the purpose of the role is to provide full administrative and secretarial support at a management level to the CEO. The Manager will be there to ensure daily time management, scheduling of meetings and correspondence, travelling with the CEO and providing administrative support such as documenting, reporting and disbursement control. Furthermore, the employee will handle sensitive and complex issues in a professional and objective manner. Take the initiative when appropriate, especially in the CEO's absence. The Manager will be expected to travel between the Muslim Hands partner offices frequently.

As a Manager to the CEO you will be responsible for:

• Providing administrative management of effective communication with supporting offices.
• Produce monthly reports of CEO's monitoring activities and assist in developing future KPIs for the CEO
• Process correspondence, ensuring that incoming correspondence is dealt with by the CEO or on behalf of the CEO, or other staff as appropriate.
• Booking and arranging travel including flight booking, accommodations and visa according to the organisation's travel policy.
• Manage arrangements for Trustees' and Sub-Committee meetings, including production/distribution of agenda and papers.
• Co-ordinate ad-hoc meetings and conference calls including meeting preparations for the CEO when required - often at short notice.
• Manage the CEO's office in developing, implementing and monitoring the organisational strategy.
• Manage the process of following up agreed action on matters which fail within the director's responsibility - chasing responses, triggering follow-up action.
• Typing, compiling and preparing reports, presentations and correspondence
• Acting as the first point of contact: when dealing with correspondence and phone calls
• Managing the diary and organising meetings and appointments for the CEO
• Liaise with stakeholders, national and international staff confidently either face to face, video conferencing or via the telephone as and when necessary and required.
• Demonstrate and promote adherence to all Muslim Hands Policies, which encourage and support other members within the overseas fundraising offices.
• Maintain absolute confidentiality with regard to the organisation's information and procedures
• Any other duties that may reasonably be required by the CEO.

Person specification:

Essential for the postholder to:

• Demonstrate eligibility to work in the UK Educated to degree level or equivalent
• Demonstrate Personal / Professional experience that of overseas travel and out of office hours working
• Demonstrate working knowledge/experience of electronic diary management.
• Fluent in English and Urdu
• Demonstrate working knowledge, experience of Exceptional interpersonal and communication skills, at all levels both internally and externally.
• Demonstrate working knowledge / experience of organisational skills and the ability to plan own work
• Demonstrate working knowledge / experience of being responsible for paying attention to detail, with the ability to maintain a high level of accuracy
• A flexible, pro-active approach to work, including the ability to prioritise and re-prioritise
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Demonstrate working knowledge / experience of Excellent IT skills, including presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint

Desirable for the postholder to:

• Demonstrate ability to work on own initiative
• Possess direct experience undertaking similar duties as described above
• Possess satisfactory experience within an international NGO/Charity Organisation
• Fluent in Arabic in addition to the language requirements above
• Possess ability to effectively communicate in additional languages.

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 30th September 2019 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Permanent - Full time - 37 hours per week

Based at Epworth House, Derby - Commutable from Nottingham, Burton-Upon-Trent and Loughborough.

Are you a reliable, organised and experienced administrator with excellent communication skills, strong attention to detail and a passion for supporting people in later life and those that want to help them?

This is an exciting opportunity to join the Fundraising team at MHA in a vital role building and maintaining relationships with supporters from across the country. 

Your role will be pivotal in helping MHA raise funds for its vital work. Using your excellent customer services skills, as well as your administrative and database knowledge, you will ensure all supporter relations are managed efficiently and effectively and every fundraising opportunity is explored and developed with the wider fundraising team.

As a charity that cares for older people, you should be passionate about reducing loneliness and isolation and determined to make a difference for the 17,000 individuals we support across the country.

Based in our head office in Derby you will be an integral part of the team, working with colleagues across fundraising and the wider directorate.

This is a fantastic opportunity for someone wanting to move in to the Third Sector and develop their career in fundraising.

In return for your commitment MHA offer 28 days holiday (inc bank holidays) Pension, Life Assurance and a staff discount and voucher scheme.

Closing date: Sunday 3rd November 2019

Would you like to serve gospel ministry in challenging parts of the world by enhancing the Loughborough sending office team with your administrative and problem-solving skills?

AWM-Pioneers is looking for a full-time Database and Website Assistant who will have responsibility in maintaining the accuracy of our database, helping to fulfil our mailings and being the first port of call for keeping our website running properly.

Do you like to cut to the heart of problems and get them fixed efficiently? Do you find that you can’t help but persevere through spreadsheets until the data submits to your objectives? Are you someone regularly relied upon to implement solutions because of your eye for detail? Perhaps the Lord has prepared you to help build His Kingdom in this behind-the-scenes way as you serve with our small but productive Communications team.

Furniture & Electrical Assistant Manager - 16 hours per week - Breaston, Derby

An exciting opportunity has arisen to be part of a brand-new venture for Life as we will soon be opening our first ever charity shop specialising in furniture and other home essentials in Breaston village centre. A site has been sought and is currently under negotiation.

Experience of running a successful charity furniture and electrical store would be an advantage but is not essential. We are looking for an energetic, dynamic individual who wants to use their skills in a very fast paced environment and to know that their contribution will be making a difference. You will have excellent customer service and attention to detail.

In return we will provide you with the opportunity to work for an exciting and growing organisation that offers a welcoming and supportive environment.

Lottery and Supporter Engagement Coordinator (Fundraising Campaigns) - Part time 32.5 hours per week

Are you looking for a career where no two days are the same, where you’ll be working with a friendly, supportive and caring team? If so, we’ve got the perfect role for you! Each day you’ll be helping us go the extra mile to be here for the children, young people and families who rely on us. This is a great opportunity to work for Rainbows, the only hospice in the East Midlands for life-limited children and young people.

The successful applicant will lead on the recruitment and retention of players for the Rainbows Lottery, working in partnership with both external agencies and internal teams to ensure that agreed targets and objectives are met whilst complying with the 2005 Gambling Act, Gambling Commission and the Fundraising Code. 

Working with the Head of Individual Giving, deliver a key part of the Individual Giving strategy, through the planning and execution of annual fundraising campaigns, collaborating with different teams (e.g. fundraising, retail and marketing) to achieve a year round programme of exciting and engaging communications with our supporters.

Lead on the development and implementation of new ideas and agreed strategies to ensure that Lottery and Regular Giving grows year on year and that attrition rates remain under the agreed level.

Provide first class supporter care to all supporters who contact by phone, email, face to face through excellent relationship management and communication skills, be able to prioritise a sometimes demanding and shifting workload, and work well under pressure.

Please supply a covering letter/supporting statement with your application.   The closing date for applications is Friday 18th October 2019.

All position are subject to an enhanced DBS check

We are looking to recruit a dynamic, innovative and experienced leader to manage all aspects of our strategy and operation. FRAME is a small research charity committed to replacing the use of animals in scientific experiments.  We have undergone a significant restructuring over the past two years that has resulted in the development of this critical and exciting new role.  For the right person this will provide scope to develop their role in order to support the Board of Trustees in driving the charity forward.Our current operations include fundraising, education, publicity & marketing, delivery of an annual training school, publication of our own scientific journal, ATLA (through a third party) and allocation of scientific research grants.

We seek an all-rounder who can drive excellence in strategic planning, governance, fundraising, financial management and HR.  The successful applicant will come with proven senior administrative, leadership and management ability, demonstrated within the third sector.  The role will involve the responsibility for the overall operations of the charity ensuring compliance with all our legal requirements, therefore a good working knowledge and understanding of charity law and governance is essential.

You will be educated to degree level in a STEM subject and have excellent interpersonal and public engagement skills. You will be able to demonstrate experience of managing people, projects and budgets successfully. Good communication skills and experience of fundraising are essential. As an individual you will be highly self-motivated, able to work from a home office environment alone and in concert with others, and capable of working with people at all levels of seniority. A postgraduate qualification – in biological or biomedical science/public engagement of science or a related discipline – would be desirable.  Critical to this role is a drive and a passion to further the aims of our charity.

This is a part time position that can offer flexible working and would suit someone with extensive varied experience in senior level charity positions.

Please include a statement supporting your suitability for the role along with your full CV.

Closing date for applications is 31st October 2019.  Interviews for short-listed candidates will take place over two days on the 13th and 14th of November.

Homebased/Derby

2 Year Fixed Term Contract- Full Time - 37 hrs p.w

Shift Details: Monday - Friday 9am - 5pm (Flexibility to work out of core hours is necessary for the role)

Do you have a passion for community fundraising, an understanding of the vital role worshipers in faith communities play in supporting charities and a desire to bring your reviewing and implementing skills to deliver the best possible results?  With your natural style of planning and delivering your own workload and a passion for supporting people in later life, this is an exciting opportunity to play a vital role as Faith Relationships Fundraiser, where you will help to develop community fundraising at a large national charity.

You will provide valuable support, excellent customer service and fundraising guidance to MHA's faith audience in particular Methodist Churches in areas of the county with no Regional Fundraiser. You will build key relationship with our volunteer MHA Reps within the Methodist Church and where possible looking to expand the scheme more widely.

This role will also have responsibility for reviewing, managing and evolving the scheme as well as supporting the development of our principal community fundraising activity MHA Sunday. Internally you'll build strong relationships with Regional Fundraisers and our Chaplaincy team to support and enable them to raise funds for MHA's vital work through a faith audience.

This role is a 2 year fixed term contract to allow you to hand over relationships to Regional Fundraisers as they become appointed as part of our community fundraising strategy. This role can be either home based or Derby Head Office based working extensively across England, Wales and Scotland. Extensive travel across the countries will be needed and you must be willing to have regular overnight stays. A full driving licence and access to a car are a must.

Inspired by our Methodist Roots, MHA cares for older people, you should be passionate about reducing loneliness and isolation and determined to make a difference for the 17,000 individuals we support across the country.

MHA is an inclusive and diverse employer and welcomes candidates to apply from all backgrounds, faiths and abilities.

In return for your commitment MHA offer 28 days holiday (inc bank holidays) Pension, Life Assurance and a Discount and Voucher scheme.

Closing date: Sunday 3rd November 2019

CHICKS is a national children's charity providing free respite breaks to disadvantaged children from all over the UK. We believe every child has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives children the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

You as the new Community & Corporate Fundraiser will play a pivotal role in the charity, at a time of significant growth in the Midlands and North for CHICKS. With a relatively new presence in this area, following the opening of our Daleside Retreat in 2017 the need to raise awareness and funds is vital within community groups and businesses.

This is an exciting opportunity for someone who loves connecting and building authentic relationships with people from all walks of life with varied interests and passions, can identify unique opportunities to engaging new areas and people, making CHICKS thier charity of choice and can do so by adapting strong communication skills.

You will need to be confident in speaking to groups, securing opportunities to ‘put CHICKS forward’ and attending events. You will be passionate to grow on our supporter base and develop income streams so we can say ‘yes’ to more children.

We are looking for a highly motivated, tenacious and donor focused individual, who will enjoy the challenge of optimising relationships whilst taking the charity to new audiences. Previous fundraising, sales or marketing experience is desirable, along with strong existing connections.

Scope & Purpose:

The post holder is responsible for securing income and managing relationships with community groups, local businesses and volunteers. Building upon a supporter base you will develop income and awareness within the Midlands through a variety of fundraising activities.

Main Responsibilities:

• To implement the regional fundraising plan to raise income from individuals, community groups, business’, educational volunteers as agreed in the annual budget and meet targets in line with the Fundraising & Development strategy
• Build strong relationships with current and potential supporters including community groups, local businesses, individual donors and education providers
• Establish and manage fundraising volunteer support groups, as well as office and administrative volunteers, to support in delivering agreed income targets
• Develop and organise specific events and support external regional events
• Proactively seek new supporters and interesting ways to generate income from target audiences
• Be an excellent representative of CHICKS through talks, meetings with businesses, networking events
• Utilise fundraising campaigns consistently across the region
• Contribute to the production of a calendared annual community fundraising plan, and implement accordingly
• Ensure that donor and volunteer support is creatively and appropriately acknowledged
• Prepare reports on projects, write articles for newsletters, e-news and local media (supported by Marketing Team)
• Ensure up-to-date records are held on the Raisers Edge database and network folders at all times
• Continue to develop the knowledge and skills required to fulfil the responsibilities of the position
• Attend review meetings as required by your line manager

Person Specification:

• Previous fundraising, sales or marketing experience is desirable
• Experience of managing and/or working with volunteers is desirable
• The confidence to network and build beneficial relationships with existing supporters and potential supporters at all levels to develop and maintain income targets
• A creative, articulate and influential communicator, written and oral, with impactful and emotive public speaking skills
• Excellent organisational skills, attention to detail and the ability to meet deadlines
• Outstanding interpersonal skills with a team player spirit and an ethos aligned to the charity
• Target driven, with a positive, problem-solving attitude
• The ability to use own initiative, be proactive and think strategically
• Good computer skills with the ability to use CRM database software (experience of a database is desirable)
• A demonstrated commitment to professional standards and applying industry best practice to all aspects of the role
• Existing connections in the Midlands and North are desirable
• Full, clean drivers licence and access to a car is essential

**Please note, once submitting your CV for this role and you are considered for interview, you will be sent a Job Pack and Application Form for completion in order to qualify for an interview. This is in compliance with our Safer Recruitment Policy. 

Location: Home-based in Nottingham or Derby. Regular presence at our Daleside Retreat will be required.

Closing date for completed application: Midnight Sunday 27th October 2019

Interviews to be held week commencing 11th November 2019

TEAM LEADER, CLUSTER TEAM, NOTTINGHAM, FRWK12 £24,288 - £26,728,

22.2 HPW (PRO-RATED RATE OF PAY: £14,572 - £16,036)

The Cluster Team is a large dispersed housing service working with people with complex needs in tenancies.

The client group has complex needs and may have mental health and substance misuse issues and require support in gaining the skills to move on into independent accommodation.

The team lone works and record all work electronically, liaising with support agencies and advocating for service users.

The team leader will be responsible for supporting the team, liaising with agencies regarding referrals and any tenancy issues and working with the management team on development.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

BENEFICIARY AMBASSADOR, OPPORTUNITY NOTTINGHAM, UNTIL JUNE 2022, FRWK08 £20,531 - £22,212 FTE, 22.5 HPW (PRO-RATED RATE OF PAY: £12,485 - £13,507

Beneficiaries of Opportunity Nottingham experience a combination of the following complex needs - homelessness, offending, domestic violence, substance misuse and mental ill health. A successful applicant for the Beneficiary Ambassador role must have some personal lived experience of at least one of these issues.

A Beneficiary Ambassador’s role is to encourage, facilitate and promote meaningful beneficiary (service user) participation in the Opportunity Nottingham project and ensure all project developments (both local and national) take into account the voice of lived experience.

They also represent the lived experience of beneficiaries with multiple complex needs at an operational and strategic level within the Opportunity Nottingham programme, in order to address the aims of the national Fulfilling Lives Programme and the local system change plan.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

SUPPORT WORKER, MEN’S COMPLEX NEEDS, NOTTINGHAM, PERMANENT, 37HPW, FRWK03 £16,296 - £17,811 FTE

Men’s Complex Needs Service is a short term supported housing service for single homeless men aged 18+ with complex support needs such as offending, substance use and mental health.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.

The main function of the role will be:

• To support work the work of support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales.

• To assess individual service user’s skills and needs and to work positively with risk

• To support service users to engage with a process of resettlement in to appropriate long term accommodation

• To ensure safety and security of the clients and the building

• To build the skills and confidence of service users to empower them in maximising their independence

• To contribute to the achievement of contractual service obligations

• To carry out domestic tasks around the service to maintain the health and hygiene of the physical environment

• To work in partnership with other agencies to maximise service delivery

Previous applicants need not apply

For more information please contact: Shamin Clare

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE