Office And Hr Manager Jobs

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

This is an exciting opportunity for an experienced Repairs and Maintenance manager to join our estates department as we start the implementation of our 2023-2028 corporate strategy that seeks to double our current housing offer and improve the quality of our existing estate.

The Estates Repairs & Maintenance Manager will report directly to the Associate Director of Estates working alongside the Estate's Surveyor, Facilities Officer, Estates Administrator and external property consultancy partner who will provide technical support in terms of the production of tender and specifications, contract administration, property surveys, cost advice and feasibility studies.

How you will make a difference

The main purpose of the Estates Repairs & Maintenance Manager role is to manage and oversee effective property repairs, maintenance and improvement works across the property portfolio and ensure that it remains legally compliant. This includes properties where the responsibility for repairs and maintenance is that of the Charity and equally of other parties such as landlords and housing associations. The role will include managing existing external contractor relationships and housing association repairs and maintenance performance, as well as introducing new supplier contracts where required according to the wider needs of the charity. The role will also include managing major/complex projects on behalf of the charity and supporting other areas of the department ensuring properties remain compliant.

*Appointments will be at the minimum of the band.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

This new role will lead on Platform’s People and Process functions as we progress through the next stage of our exciting restructure process.

We are a flat-structured organisation that makes decisions collectively. We are currently developing and designing a new organisational structure based on sociocracy where staff are supported to work more collectively and strategically across our seven programs. 

The focus of this role will be on transforming and strengthening our HR systems and processes to centre compassion, care and liberation. As well as delivering the day-to-day HR functions within our small organisation, this role will lead on the long-term design and implementation of a People Strategy and a Learning and Development Strategy, supporting our staff to develop their own roles while growing as a team within our new structure. Key priorities for this work will be:

• Leading a review of recruitment practices, with a particular focus on equity and anti-oppression

• Leading a review of our line management practices and processes

• Supporting the review of our Socially Just Waging System policy

This role will sit within our new ‘Resourcing Circle’ - working with the Finance and Fundraising staff and liaising with our Board of Trustees.

We are looking for someone passionate about radical HR practices, who is excited to help us develop a structure that empowers and adequately resources our team to deliver their work.

Details:

Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.

Contract: Permanent, subject to 6 months probation.

Salary: Baseline salary as of March 2024 is £42,248 pro rata  (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.

Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required. 

Responsible to: Management Group, Trustees (in conjunction with the Treasurer)

Duties and responsibilities:

People work

• Working within the Resourcing circle to manage all aspects of our People work

• Leading the development of a People Strategy, Wellbeing Strategy and Learning and Development Strategy

• Managing recruitment, selection and contracting

• Managing all employee on and off boarding procedures ensuring the company meets its statutory obligations and delivers an effective probationary process

• In collaboration with line managers, developing and managing performance appraisals, probationary reviews and annual reviews

• Providing necessary HR administration and remaining up to date on employment legislation (training provided) ensuring that any changes are communicated in a clear and timely manner

• Developing and managing our organisational policies and procedures in line with Platform’s values

• Support the Fundraising and Finance Manager in a collaborative review and redesign process of our Socially Just Waging System 

• Leading a collaborative review of our line management process and overseeing its implementation

Culture and wellbeing

• Coordinating the anti-oppression working group, and bottom-lining the development, delivery and monitoring of the anti-oppression strategy

• Managing individual and team development and training

• Supporting and maintaining a culture of care, compassion and liberation in Platform where team members can thrive and achieve personal development

• Maintaining safe working environments for staff and volunteers in line with our policies and procedures

• Providing an additional point for pastoral care for staff

Operational support and office management

• Provide general operational coordination to the staff team on a day to day basis.

• Manage the office, ensuring everyone has the supplies and equipment they need, the post is well managed, and the office is well organised and safe

• Liaise with our IT consultants to manage assets and IT needs/processes

• Lead and manage our organisational systems and processes

Board of Directors

• Prepare reports for the board meetings and subgroup meetings, providing advice and recommendations where necessary.

• Attend board meetings and subgroup meetings (involves a few hours of work in the evening, outside normal working hours, which you’ll be able to claim back).

Collective organisational management

• Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.

• Participate in line management processes, including line management of colleagues after probationary period

• Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams

Any other reasonable requests made by the Platform staff team, Management Group and/or Trustees.

Person Specification:

Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of People and Process Manager. We define this as skills, knowledge and experiences, whether in paid work, volunteering or through your lived experience.

We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence. 

Please do get in touch if you have any questions or want more information about the role.

Essential

1. Commitment to Platform’s vision, values and principles, in particular a strong commitment to anti-oppression, wellbeing, compassion and care as it relates to HR practices

2. Experience (2 years or more) in People (Human Resources) Management

3. Experience of designing and implementing HR policies and processes that actively counteract disableism, classism and racism

4. Knowledge and interest in progressive HR policies and procedures, for example alternative ‘just’ waging systems

5. Experience of leading conflict resolution processes in organisations

6. Strong organisational skills and self-starting initiative

7. Experience of collaborative team working as well as autonomous, independent working including clear communications and ability to prioritise and adapt 

8. Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure

Desirable

1. Knowledge of employment law

2. Experience in managing and improving office systems and processes

3. Experience of developing HR strategy with a focus on staff wellbeing, learning and development

4. Experience of reporting to Board of Trustees on HR risks and opportunities

5. Experience or training in counselling and/or mediation and/or group work/facilitation.

6. Experience in organisational strategy development.

New Routes Integration

 Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

 Principle purpose of the post:

To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators.  The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

Head of HR (Maternity Cover)
Hours: 28 hours per week (flexible working opportunities available)
Salary: £50,500 - £54,351 per annum (FTE)
Contract: Up to 12-month maternity cover (anticipated start date of 1st August 2024)
Base: Osney Mead, Oxford & work from home with occasional travel across Oxon & Wokingham, Reading, West Berks

People are the very heart and soul of Oxfordshire Mind. The purpose of the HR function is to ensure that the right people are recruited, developed and able to thrive to deliver our vision of ensuring everyone experiencing a mental health issue gets both support and respect.

The Head of HR works closely with the Senior Management Team, Trustees and all staff and provides operational leadership of Oxfordshire Mind’s HR services to enable our Vision and Purpose and deliver our strategic objectives through our people whilst upholding the values of the organisation.

This is a fantastic opportunity to be part of a passionate team and play a central role in this Oxfordshire and Berkshire West based charity. This role offers the chance for a proactive individual who is passionate about people, to confidently navigate us through the forthcoming 12 months of change and support our internal team.

About the role

Reporting to the CEO and managing a talented team of 2 HR Business Partners and 1 HR & Recruitment Administrator you will:

• Develop and implement HR strategies, processes and services aligned with our overall strategy and vision
• Develop Staff Wellbeing strategy and oversee the Staff Wellbeing Action Group
• Lead the HR function and team and be a pro-active member of the Senior Management Team
• Ensure high quality delivery of HR responsibilities including policies and processes, HRIS, resourcing, reward, employee services, management development, employee relations and learning
• Be the appointed competent person to advise on Health & Safety across the organisation, this includes ongoing monitoring via KPI’s and internal audits and leading the Health & Safety committee meetings
• Support and continue to develop the Employee Forum, including being a point of contact for the Union
• Embed a co-productive approach with partners, managers and leaders to achieve strategy and targets
• Monitor and provide insight and guidance on the effectiveness of people management practices and processes via a range of KPIs
• Support change initiatives and programmes
• Be an influential and visible figure in the business driving improvements forward in relation to people and culture
• Budget management and oversight
• Ensure HR compliance and risk management for employee relations issues and ensuring the organisation remains up to date with relevant legislation

About you

Applicants should respond explicitly to each of the points listed in the Essential Selection Criteria below. The shortlisting panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Essential criteria

• Previous experience across most HR disciplines such as recruitment and retention, wellbeing, learning and development, and HR administration as well as navigating complex HR issues
• Strong team manager who inspires and motivates hybrid and remote team members, promoting a positive and productive work environment
• Excellent verbal and written communication skills, including the ability to communicate complex ideas clearly and persuasively
• Strong relationship building skills at a senior level internally and externally and able to nurture partnerships and collaborative relationships with a range of organisations and stakeholders
• Ability to lead change projects from initiation to completion, ensuring timely and successful implementation
• Proficient in identifying and mitigating risks associated with change initiatives
• Experience of using office productivity software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) or equivalent and HRIS
• Takes a values-based approach to HR, aligning practices and decisions with the core values and culture of the organisation
• Has an understanding or passion for mental health and what we do

Desirable criteria

• Strong experience in all HR disciplines including Reward management, organisational design and talent management
• Significant leadership experience gained at senior level in a complex environment including working with unions either formally or informally
• Demonstrates self-awareness, emotional intelligence, and integrity, working with clarity and honesty
• Experience of working in the charity/mental health sector or with a board of trustees
• Ability to think strategically, develop a clear vision for the organisation, and influence key stakeholders. Proven track record in making sound strategic decisions considering long-term impact
• Passionate about the organisational vision, inspiring and motivating teams towards ambitious goals. Visionary and resilient during periods of change

Closing date: 10am on 13th May 2024
Shortlisting date: w/c 13th May 2024
First Stage Interview date: w/c 20th May 2024
Second Stage Interview date: w/c 3rd June 2024
Interview location: Oxfordshire Mind, Osney Mead, 2 Kings Meadow, Oxford, OX2 0DP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Goodman Masson is thrilled to collaborate with a globally recognised organisation dedicated to advancing sexual reproductive health care rights and justice, including safe abortion, across diverse communities worldwide. This impactful organisation is seeking a People Systems Implementation Manager. This contracted role involves a 6/9 months project to upgrade HR systems, aiming to streamline operations and integration across multiple international jurisdictions. This goal of this role aims to reduce administrative burdens, costs, and errors while improving processes, data consistency, and decision-making. This initiative is crucial for modernising the NGO's people management tools across the international organisation by integrating various systems such as ATS, HRIS, Payroll, LMS, staff survey, and finance for more efficient operations.

The role is based in London and will require presence in the London Office 1/2 days a week. The main deliverables are:

• Come in and quickly make the case for change
• Develop and implement HRIT road-map for strategic goals. The HRIT systems shortlisted to be implemented are Personio, HiBob and HR Bamboo. Consulting with the HR D and deciding which HR system fits the international organisation's needs best will be key to the role
• Manage planning, execution, and delivery of HRIT activities across multiple countries
• Create business case for system improvement.
• Lead selection, implementation, and optimisation of HR technology.
• Establish HRIT working group for systems improvement.
• Provide guidance and training for sustainable HRIT capability.
• Collaborate with stakeholders to enhance user experience and streamline processes.

The Ideal candidate will have:

• Experience in communicating and influencing in a global organisations
• Demonstrated Programme Management expertise, ideally in HR processes or technology-driven transformations, with transferable skills across sectors.
• Proficient in standard Project Management tools like MS Project, SharePoint, and Visio for efficient project execution.
• Mastery of various project management frameworks for versatility in managing diverse projects.
• Outstanding verbal and written communication skills for articulating technical information persuasively and fostering understanding.
• Strong understanding of HR systems technology functions and capabilities on a global scale

Benefits:

• Competitive day rate salary outside of IR 35
• Flexible working (can be one day in the office)

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.

Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be a HR practitioner looking for a new management challenge away from the corporate world
• You may have worked for a local authority, but are looking for more autonomy and flexibility
• Or you may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
• Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
• Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Report as required to the commissioners and the Ruils Board of trustees
• Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets
• Report as required to the commissioners and the Ruils Board of trustees
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive CEO and a great team 
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• Cycle to work scheme.
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life, training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

Closing date for applicants: 1st May 2024, interviews the following week.

Office Coordinator (Maternity Cover)

The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office.  Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:

· General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc.

· Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management.

· Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested.

· Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc.

· Responsible for ensuring a clean, safe, tidy, and professional office environment at all times.

· Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management.

· Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning – conduct fire safety awareness training upon request.

· Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more.

· Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding.

· Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit.

· Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request.

· Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office.

· Supporting staff in the office with questions, inquiries, and support needs.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice. 

ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include:

· Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events. 

· Other corporate (ad-hoc) special projects as required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Previous or current office administration experience. 

· Ability to work in-person from the London-office 4 days a week.

· Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile.

· Ability to communicate effectively with people at all levels, and build collaborative working relationships.

· Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work.

· Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer. 

· Organized, logical, detail oriented. 

· Relevant higher academic qualification/s or equivalent professional experience.

· Fluent spoken and written English

PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.

Vacancy Timeframe:

Deadline for applications: 11 May 2024. Applications will be reviewed as and when they arrive.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.

About you

We are seeking an enthusiastic and self-motivated individual who is confident in being able to provide office operations and finance administrative support to the Society and to the CEO.

This is an excellent opportunity for someone interested in learning how a charity runs, with lots of scope for development.

• You will be working with a wide variety of people and you will need to be a confident communicator through phone, email, and in person.
• You will need to have good IT skills, with knowledge of Microsoft Office, and a willingness to learn our IT processes.
• You will have some previous experience in customer service or administration, and have strong attention to detail.
• You may have some finance experience, have a bachelors degree or equivalent, or have worked in a charity, however, these are not essential requirements and training will be provided in all areas of the role.

About the role

Reporting to the Head of People, and with support from the Sustainability & Finance Officer, some of the responsibilities of the Office & Finance Assistant are to:

• Be the first point of contact for visitors to our office, and administer the hello@ email.
• Provide administrative support to the Chief Executive
• Administer day-to-day financial processes and the accounts@ email, helping staff with their finance queries.
• Take minutes during key strategic meetings
• Provide administrative support in office operations
• Meet and greet visitors for business meetings, prepare meeting
  rooms where necessary, and support our in-office events.
• Contribute to our well-being activity schedule, supporting the team
  in organising staff outings and activities.

 To find out more about the role, please download the job description and job pack.

We are looking for a Product and Portfolio Manager within our Porfolio Development Team. You will have demonstrable experience in product/portfolio lifecycle management as well as a proven track record of successfully developing a cohesive portfolio strategy. You will need significant experience of meeting new business targets and driving business growth, as well as the development of a new business pipeline.

Salary: £40,708 - £46,523 per annum

Contract period: Permanent

Reporting to: Chief Operating Officer

Team: Portfolio Development

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will work closely with colleagues to introduce new products and services that will support our growth and charitable impact. The role will include responsibility for meeting a new business target, through lead generation. This is an important and dynamic role that will require strategic thinking and a strongly collaborative approach. 

This role

In this role, you will:

• Manage the existing product portfolio, reviewing the existing offering in relation to market trends, client needs, the competitive landscape and the Charity's strategic goals
• Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability.
• Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change.
• Working with the Chief Operating Officer and service leads to understand trends and opportunities across the portfolio and associated markets.
• Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand.
• Financial and strategic modelling of new product options based on market demand, fit to Picker strategy, impact/income potential, strength of offering and ability to reach target audience.
• Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads.

About You

You will have:

• Demonstrable experiences in product/portfolio lifecycle management.
• Demonstrable experience of managing project timetables, including reviewing progress and amending plans to address changing requirements 
• Proven track record of successfully developing a cohesive portfolio strategy that supports brand integrity/growth, whilst growing individual business lines/products/services
• Significant experience of meeting product/service business targets. Including driving business growth with new services and/or in new markets     
• Experience of success in the development and qualification of a new business pipeline (including campaign management and follow-up)
• Demonstrable leadership skills, with the ability to lead projects through to successful completion
• High levels of IT literacy, especially in Microsoft Word, Excel, PowerPoint, Outlook, Teams  and Dynamics
• Highly numerate and confident in dealing with quantitative data including management and financial information 
• Ability to work collaboratively at corporate and departmental levels and, where necessary, with external suppliers and contacts 
• Excellent grasp of the English language in the business context 
• Ability to apply innovative thinking to identify how new research methodologies could be beneficial to the organisation and its clients
• Empathy with Picker and its aims

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This is a great time to join the team at Haven House as our Trusts and Grants Manager. We have recently restructured the Income Generation and Marketing team and this role sits within the High Value team, working alongside Corporate fundraising, Philanthropy and Special Events, and reporting into the Assistant Director of IGM/ Head of High Value Partnerships. The team are currently developing a new high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience and skills to manage and nurture relationships with our existing donors and funders from charitable trusts, foundations and grant-making bodies as well develop long lasting commitments through new donor partnerships.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please do download the job description from our website.

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please contact our HR department and someone will come back to you.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/ home based arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life Cover

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date: 12pm Friday 26th April 2024

Interview: w/c 7th May 2024

We are Made in Hackney

Made in Hackney started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants. The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better.  We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.

When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.

We are seeking a highly motivated and strategically minded individual to become our Head of Operations and a key member of the Senior Leadership Team. You will have experience working in a senior role in the areas of operations, HR and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies. 

You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate most effectively. You will not shy away from problem-solving operational challenges and thrive in supporting the core team (of 10 staff) to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.

The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing services.

Responsibilities include:

Leadership, Strategy and Governance

• Be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind the strategic plan

• Contribute to strategic discussions on the future path of the organisation; providing oversight on key initiatives as required as a member of the Senior Leadership Team.

• Proactively participate in and/or lead team meetings to ensure effective communication and mutual support

• Provide lead support to the Board of Trustees, assisting the Chair with trustee meetings, keeping the Charity Commission website updated, and assisting with trustee recruitment, induction and training, board reviews etc;

• Act as the lead staff team representative on the Resource & Remuneration board sub-committee

HR & Training 

• Lead the organisation’s HR function ensuring  employment practice is legally compliant and fair, with a focus on being a fully inclusive employer;

• Keep abreast of the latest guidance in employment law and HR legislation, acting as the lead liaison with Croner external HR support;

• Act as MIH’s Lead for:
  Safeguarding - conducting regular reviews of safeguarding policy,  procedures and regular training for staff, trustees and volunteers and completing; 
  Data Protection - ensuring Data Protection Policy review and organisation-wide compliance and responding to any data incidents or breaches;
  Training - overseeing staff/volunteer/trustee training and lead on implementing staff wellbeing initiatives eg. socials, team building days etc;

• Oversee monthly staff salary payment and coordinate with external payroll provider; 

• Responsible for regular organisation-wide policy, procedure and risk assessment reviews

• Oversee any organisational structure reviews and ensure a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;

Salesforce Admin
To be the main point of contact for core users' technical support and training needs, and to develop the Salesforce platform to improve organisational efficiency, relationship management and income generation. Intensive training will be provided to support this role.

• Act as the system administrator and manage admin functions including assigning new users, creating reports, dashboards, surveys, application forms etc;

• Onboard and train new users, and grow the level of expertise among the core team;

• Implement custom features when new work streams/programmes are set up and as organisational needs grow;

• Oversee support partnerships with external technical support and training providers.

• Support the Head of Fundraising & Communications and Community Programmes Manager with the creation of reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report;

• App Integration – use apps such as Mailchimp and 123 Form Builder (survey software) and integrate with Salesforce

Venue Management 
MIH has a part-time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Head of Operations  will oversee them and support key areas of venue management in the following ways:

• Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly and represent MIH in oversight committee meetings; 

• Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested on time;

• Ensure the venue meets the latest Health & Safety requirements, Fire Safety Standards and is fully accessible;

• Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;

Finance

• Organise quarterly budget meetings between the core delivery team and Finance Manager to review budget and expenditure; 

• Ensure the finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.

Line Management

• Line management responsibility for 3 direct reports, creating a supportive environment for growth and development

Are you passionate about mission? Are you organised and a people person? Do you want to play an essential part in Christians living out their calling to mission overseas? Do you enjoy variety in your work, where the unexpected often happens? This might be the role for you!

BMS World Mission is looking for someone to support mission personnel from recruitment to end of service, and to play an important role in the team that takes care of them. As part of the team, you will contribute to creating a positive, engaging and professional working environment, where our people can thrive. You will have the opportunity to help strengthen our BMS culture and uphold its core values.

As our Mission Personnel Officer, your role will involve acting as the first point of contact for our mission enquirers, providing warm and friendly support through the application process and beyond! This role provides ongoing administrative and HR support to our Mission Personnel to enable them to thrive in the places they serve. This includes enabling the:

• selection, preparation, support and debriefing of Christian mission workers
• collation, updating and advertising of overseas recruitment opportunities
• updating of policies and procedures, including insurance, personnel handbooks, and travel
• maintenance of accurate records using an electronic database
• strengthening of internal communication.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

Key information

Location:                     Didcot, Oxfordshire / Flexible working.

This role can be office-based or hybrid. The role includes hosting visitors to the office and so is required to be present in the Didcot office on those days.  There is scope to work from home some of the time.  The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.

Type:                             Permanent / Full-time

Hours:                           35 hrs per week

Salary range:                £25,855.00 to £30,678.00 per annum

Closing date:                 9 am, Friday 10 May 2024

Interview date:             Friday, 17 May 2024

If you would like to discuss this role further, please feel free to contact Becky Hembery, Head of Mission Personnel Operations at BMS World Mission or visit our website to apply for this role.

We are a forward-thinking social enterprise committed to fostering equity and resilience in our community. Our mission is to empower Black and racially minoritised led initiatives that promote sustainable food systems, economic growth, and social well-being. As we cultivate fresh produce, we also cultivate hope, unity, and pride.

ABOUT BLACK ROOTZ

Black Rootz is a multigenerational growing project providing opportunities for Black and racially minoritised people to grow food for themselves, their families and their communities. Black Rootz was established in 2019 by a collective of Black growers in Haringey who recognised the need to organise to challenge the deep inequalities in the growing and food systems. Over the past 5 years, Black Rootz has developed a holistic practice for Black and racially minoritised communities incorporating intergenerational knowledge transfer, increased access to land and food sovereignty, regenerative environmental practices and reduced food inequality.

Black Rootz has been incubated as a project within The Ubele Initiative since 2019. As an established name in the growing community, it is now building towards an independent future.

ABOUT THE ROLE

The Project Manager is a new role that will provide hands on management capacity to Black Rootz. The role will bring experience and energy to support the delivery and continued development of the project’s core activities; the Community Growing Programme and a new workshop series. The Project Manager will take on a management position and, with support from Ubele, help the project to navigate decisions that will enable Black Rootz to achieve its overall social, environmental, and operational ambitions. 

The successful candidate will be central in Black Rootz’ journey towards a more independent and sustainable future. The ideal candidate will be comfortable with the complexity andholistic nature of Black Rootz and will be committed to its values. As a small team, the Project Manager will be as comfortable making plans and big decisions as they are rolling their sleeves up and being hands on to support the team. While this is a fixed-term contract, we expect the role to be extended and grow over time.

For further information please download the Recruitment Pack.

The Cherie Blair Foundation for Women is looking for an experienced and results-driven marketing professional with great know-how in marketing opportunities and managing agencies, and a commitment to women’s economic empowerment to join our team as Programme Marketing Manager for 12 months.

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

General information

Start date: Mid to end of June dependent on notice period required

Contract: Temporary – 12 months

Hours: Part time: 21 hours per week, ideally over 4 or 5 days but 3 days considered. 

Salary: £34,176 - £37,024 per annum (£20,506 - £22,214 pro rata) 

About the role

Becoming the Programme Marketing Manager at the Cherie Blair Foundation for Women is a fantastic opportunity to help drive progress for women entrepreneurs in low and middle income countries by engaging more people in our work.

The key purpose of this role is to effectively market our programmes to participants – chiefly our HerVenture business skills microlearning app and our sector-leading Mentoring Women in Business programme.

This will span three main projects:

· to successfully manage a marketing agency to effectively market the HerVenture app to women in South Africa (as part of a fixed-term project with active marketing ongoing until Mar ‘25);

· to successfully manage the same marketing agency to promote the app in Nigeria (as part of a separate fixed-term project with active marketing ongoing until Dec ‘24); and

· to effectively promote the opportunity to become a mentor to a woman entrepreneur through our Mentoring Women in Business programme to paying professionals worldwide. Your objective will be to secure 18+ paid mentors for the Nov ’24 programme intake and 20+ for the May ’25 intake.

Following the completion of the two HerVenture marketing projects, you will also lead other programme marketing initiatives in 2025. These will be determined in late 2024.

Following the May ’25 Mentoring intake you will deliver a strategy, harnessing your learning and analysis to outline an approach for marketing the programme to paying mentors in future.

You will also be called on to support other forms of programme marketing on an ad hoc basis, for example advising on development of corporate pitch decks, or co-designing materials for fundraising events.

This position reports directly to the Head of Communications and Marketing, however this is a highly collaborative role and you will also work closely with the Entrepreneurship programmes team and the Programme Funding team to develop and deliver plans and manage projects.

Our ideal candidate will be a knowledgeable and motivated marketer with experience in ‘selling’ professional development / online volunteering opportunities, and in managing agencies and contractors to deliver on fixed projects as aligned to good marketing practices. You should be highly organised and goals-driven, with a collaborative approach, a growth-oriented mindset, and a strong desire to harness the power of marketing to support women’s economic empowerment.

We are open to applications from consultants.

For full information on this role, please download the job pack

What the Foundation can offer you 

· A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).

· An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.

· Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.

· A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.

· A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing. 

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can  achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

To find out more about our work, you can read our latest annual report here, and read our 2023-2026 organisational strategy ‘Ready for Business’ here. 

How to apply 

To apply, please download the job pack and send us the following: 

· Covering letter addressing relevant experience for the role (one A4 page maximum). When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.

· Current CV (two A4 pages maximum).

All applicants should have the legal right to work in the UK prior to applying.

Please send your application by 11:59 BST, Tuesday 14 May.

First round interviews will be held on 22 and 23 May.

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.