We are looking for a skilled and motivated Communications Lead to manage the communications for the charity including overseeing the strategic delivery on all communications for our programmes, services, campaigns and fundraising.

• Salary: £26,000 to £29,000, depending on experience (pro rata)
• Hours: 28 per week (0.8 FTE), with flexible working hours offered
• Location: GMYN offices in central Manchester, with flexible homeworking arrangements
• Reporting to: Head of Development
• Direct Reports: No staff management; occasional volunteer supervision

Who are GMYN?

For many young people, the transition to adulthood isn’t easy. In the UK, one third of young people are lonely, half feel unready for work and half feel like they don’t belong to their community.

Our vision is #YoungPeopleCan and we help young people in Greater Manchester overcome this. We deliver a range of development programmes and drop-in activities to help young people aged 13-25 transition to adulthood feeling skilled, supported and positive.

Communications at GMYN:

Communications spans across the whole of GMYN, from supporting delivery staff to best promote their programmes, through crafting messaging to generate income, to providing advice and guidance on social media and personal branding to the Senior Management Team. With support from our part time Communications Assistant, the Communications Lead plays a strategic role in designing and implementing communications functions across the charity.

In April 2021, we launched our new three-year strategic plan, which lays out ambitious goals. Our key communications priorities centre around inclusion and youth voice: developing our communications and practices to become evermore accessible to all, and to support young people in Greater Manchester to have their say on the issues that matter to them.

To Apply:

We welcome applicants from all backgrounds, even if you don’t feel like your experience ticks every box on the person specification. While we are looking for some specific skills, we are much more interested in attitude, personal qualities and passion.

We also know that different people have relevant experience from many different aspects of life: at GMYN, we value lived experience just as much as we value experience gained through employment, volunteering or study.

Essential Criteria:

• Demonstrable experience of working in a communications role or a role with similar transferable skills that has achieved results for the organisation.
   
• Experience of developing and implementing communication strategies or project plans.
   
• Strong ability to tailor messaging to different stakeholders including staff team, young people and decision-makers.
   
• Excellent communication skills with the ability to present confidently and provide support and feedback to team members.
   
• Strong written communication skills with the ability to proof read and quality check written documents.
   
• Ability to self-manage, work independently to targets but also join up your work with the rest of the Fundraising & Development Team.
   
• Ability to manage multiple deadlines and workstreams with a “can do” attitude in order to produce positive results.
   
• Experience of researching and using data/statistics to demonstrate and communicate impact.
   
• Ability to produce compelling comms messages and campaigns to promote the work and impact of GMYN in order to generate support.

Desirable Criteria:

• Skills and knowledge of using relevant software: Adobe Creative Suite (specifically Photoshop); Microsoft Office (Publisher, Word, PowerPoint).
   
• Experience of creating and adapting content for print and digital (flyers, e- flyers, social media assets, campaign media, copy and press releases etc).
   
• Experience of using video/audio communication tools including production and editing.
   
• Understanding of the issues affecting vulnerable young people and a strong commitment to GMYN’s vision, mission and values.

Whilst our staff team is diverse in many ways, we recognise that we are not currently representative of the diverse communities that we serve. We are currently working with specialist charities to adapt our practices to make sure that anyone, no matter their background, can work with us to their fullest potential. We therefore welcome applications from people from BAME backgrounds and people who identify as having additional needs or disabilities.

Further information on the role and more about GMYN can be found in the attached job pack.

Office Co-ordinator

Hours

24 hours, over 4 days

Grade

Grade 1, point 1

£11,582.80 (already pro-rated to 24 hours)

Location

Cheadle - Therapy & Specialist Support

Reports to

Head of Therapy

Job purpose

The purpose of the Office Co-ordinator is to support the Therapy & Specialist Support (TSS) team to provide a high quality and efficient service to families, young people, professionals and colleagues working in a range of settings and services both within and external to the Trust.

You will join an established team of office-based co-ordinator colleagues as a key member of our TSS team - including Speech & Language Therapy, Occupational Therapy, Sleep Services, PBS and Psychology,providing support as required

You will represent the Together Trust, often being the first point of contact for families and professionals who seek support, information and advice.

About the role

We would like to welcome a new office coordinator to join Therapy & Specialist Support team at the Trust. Working alongside office-based coordinator colleagues, you will play a key role in supporting our team of professionals as well as making a difference to the many who contact us for support and advice.

The Office Co-ordinator works closely with the TSS Head of Therapy Services to establish integrated and effective communication between Therapy & Specialist Support and other departments within the Together Trust.

You will attend and participate in staff meetings, supervision, training and appraisals as agreed with the Head of Therapy.

You must be flexible in their approach and be able to work independently, and use their initiative to undertake tasks which may not be explicit within the job description.

About you

Qualifications

• Educated to minimum A Level and/or NVQ Level 3
• Very good literacy and numeracy skills

Experience & Knowledge

• Experience of working with SEN legislation
• Experience of liaising with families who require support for their children who have additional needs
• Knowledge and understanding of Autism Spectrum Conditions and the impact that ASC may have on young people and their family

Skills, abilities and aptitudes relevant to this post

• Excellent communication and interpersonal skills
• Excellent telephone manner, professional and courteous
• Proficiency in Microsoft Office and other IT systems including databases
• Ability to work independently demonstrating initiative and proactivity
• Ability to work in an organised and methodical manner
• Ability to develop and maintain efficient record keeping systems
• Ability to communicate with a wide range of audiences, including other employees within the Together Trust, parents, SENCOs and other professionals
• Ability to identify work priorities and manage own workload to meet deadlines whilst ensuing that lower priority work is kept up to date
• Ability to show sensitivity and objectivity in dealing with confidential issues
  • Receptive to new ideas, approaches and challenges

Personal Qualities

• Committed to high standards of customer service
• Committed to equality and diversity
• Committed to own continuing professional development
• Appreciates the significance of safeguarding and shows a personal commitment to safeguarding
• An conscientious, reliable person who is punctual and flexible

POST    National Ugly Mugs – Digital Admin Assistant

RESPONSIBLE TO  NUM Executive Assistant (Marketing and Communications)

RESPONSIBLE FOR  n/a

SALARY & HOURS OF WORK

Part time – 3 days (22.5 hrs) Per Week (days and hours of work to be agreed)

Term - Fixed Term: 6 month contract with a view to extending this dependant on funding 

Salary: £24,000 (pro rata) - Actual £14,400

Annual Leave Entitlement - 19 days

Pension: Workplace pension contributions of 8% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will primarily be working from home, but needs to be able to access the office as and when required in central Manchester.  The post may involve some travel throughout the UK, and occasional work out of office hours.

ABOUT NUM:

National Ugly Mugs (NUM) is a UK-wide safety charity providing victim support and violence prevention services to sex workers, as a means to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. We value those with lived experience in sex industries and work with them to conduct research, develop education packages to professionals, and participate in policy advocacy to change the conditions that lead to survival sex, gain rights and recognition, and improve the safety of UK-based sex workers. 

 

ROLE SUMMARY:

We are looking for a technologically capable individual who, through effective execution of wide-ranging and multi-faceted duties, will support the remote working NUM team in the day-to-day running of NUM and maintaining our IT systems.  The position is part time (22.5 hrs) and reports to the Executive Assistant (EA). The responsibilities of the role will require you to work closely with other teams across the organisation through digital means to support them in the execution of their duties. Skills in IT, administration, CRM systems and financial administration using Quickbooks are essential to the duties of this role, as is the ability to communicate and organise with a wide range of people using digital means.

QUALIFICATIONS AND EXPERIENCE:

• Understanding of the diversity of sex work, a sensitivity towards the complex issues of violence against sex workers alongside an awareness of sex worker rights and issues. Experiences in and from sex industries is an asset.

• Strong IT skills including the full range of Google suite products; Quickbooks; CAF Donate or other CRM platforms; WordPress; Trello; Mailchimp; Slack; and the full range of social media platforms, alongside a commitment to fully embrace digital and share your knowledge and skills as an integral part of day to day working.

PERSONAL ATTRIBUTES AND STRENGTHS:

• Excellent, sensitive communicator through a range of diverse means and to a variety of audiences;

• willingness to do routine tasks to support the NUM team to meet the charity mission;

• Natural problem-solver with a bias to action and a can do attitude;

• Excellent judgement, poise and professionalism, and ability to represent the charity;

• Able to prioritise tasks, support tasks across work teams and meet deadlines when there are competing interests and time constraints; 

• Detail-oriented and demonstrated ability to multi-tasks;

• Ability to work in teams but can be self-directed and an independent thinker;

• Drive to see what is coming around the next corner and plan for what ifs;

• Ability to understand the importance of confidentiality and maintain this to a high level;

• Flexibility and willingness to take on new tasks when required;

• Confidence working with people from diverse backgrounds;

• Resourceful; able to deliver with limited resources.

DUTIES AND RESPONSIBILITIES:

Organisational Support

• Anticipate, plan and support the NUM team for upcoming meetings, events, and other calendar commitments.

• Support the NUM team in creating and editing documents and presentations.

• Arranging resources for the NUM Team where necessary.

• Managing filing systems of admin documentation.

• Updating the internal IntraNet with documentation, resources and news to share with the team.

• Supporting the Executive Assistant in the execution and management of NUMs social media accounts.

• Provide support in responding to communication for the organisation alongside contacting donors.

• Produce reports in a timely manner from CRM systems such as Quickbooks and CAF donate.

• Provide administrative support for meetings and events.

• Provide monitoring where required to support teams.

• Providing technical support to the team through problem solving and researching information to enable the team to function effectively. 

• Identify training needs and resources to support the NUM team to use technology to its maximum potential.

Financial/Accounts Administration 

Using Quickbooks to administrate the charities finances:

• Inputting payments against set budgets

• Producing monthly reports from Quickbooks

• Reconciling bank statements

• Producing Invoicing

• updating and managing Supplier details

• Managing invoice receipts

IT Support

• Provide general administrative and systems support across NUM systems and digital products.

Additionally, you will be required to provide cover for other administrative roles that support other teams.

Commitment 

If you are passionate about ending all forms of violence against sex workers and support the full decriminalisation of sex work, we would love you to join us.   We expect our staff team to hold true to our core values of compassion, contribution, integrity and inclusion.

How to Apply:

To apply please send your CV (3 pages maximum) and cover letter (4 pages maximum) to rosie[at]nationaluglymugs[dot]org by 5pm on Friday 6th August 2021, or apply through the Charity Jobs website.  Your cover letter should set out why you are interested in the post and demonstrate with specific examples from your experience and qualifications how you are the right person for this role. Please also include 2 references (including your most recent employer) and an indication of when they can be contacted.  We will contact successful applicants by 5pm on Tuesday 10th August 2021 and interviews will take place on Friday 13th August 2021 via Zoom. Please note that if you do not hear from us by 5pm on the 10th August 2021 you have unfortunately been unsuccessful in your application this time.  Due to limited capacity we are not able to make contact with unsuccessful applicants.

Important dates:

• Friday 6th August 2021 @ 5pm - applications close

• Tuesday 10th August 2021 @ 5pm - notification of successful candidates

• Friday 13th August - interviews; please note that this date is non-negotiable

• Monday 16th August - successful candidate informed

Start date for this role is ASAP .

For further information, please visit our website.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. If you have any specific access requirements or any questions in relation to the role please contact:

Rosie Hodsdon

Executive Assistant

rosie[at]nationaluglymugs[dot]org

Normal working days: Monday, Tuesday, Wednesday and Friday

 Support Services Assistant (Travel)
Manchester Affiliated – Remote working and HQ Office-based when required 
£18,960 - £21,480 per annum (plus contributory pension)
Permanent 

We are seeking a Support Services Assistant (Travel) to join our Management Support Team. Your role will be vital in helping colleagues within MAG to manage their travel plans within the UK and overseas, helping to save lives around the world. 

You will be responsible for the provision of a high quality travel booking service to MAG staff worldwide. 

The role will involve providing subject matter expertise for all staff for international travel. A key part to this will be developing effective working relationships with MAG’s appointed Travel Management Company (TMC) and programmes worldwide, providing excellent customer service.

We are looking to hear from people with proven travel administration experience. Above all, you will need to be approachable, flexible, super organised, have a good eye for detail and be ready to work in a busy role, taking pride in your work and striving for perfection. 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to background checks, please visit our website. 

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. 

For further information, details of how to apply and the application form, please visit our website before the closing date of 15th August 2021. 

Application is by submission of a completed Application Form only.

Due to the high volume of applications that we receive, we are not able to respond to every application. If you have not heard back from us within three weeks of your application, it means that your application has not been successful. 

Learning and Development Assistant

Are you a Learning and Development or People Assistant looking for your next career move? Do you have experience working within an L&D/HR capacity? Would you be interested in working within a close-knit, fast paced team who excel in providing a professional service across the organisation?

Care in Mind have an exciting opportunity for a Learning & People Assistant to join our friendly and professional team based within our Head Office based in Stockport, where you will support the People Service Department by providing support with Learning and Development processes and HR practices.

You will be required to work Monday to Friday over a 30 hour working week, which will involve hybrid working between the Head Office in Stockport and home working.

The closing date for this position is Tuesday 10th August and interviews will be held on Thursday 29th July and Thursday 12th August 2021.

Company Benefits

- £20,344.82 - £22,491.18 per annum (FTE based on 37.5 hours per week)
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with length of service)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Learning & People Assistant you will:

- To maintain the accuracy of the training matrix systems
- To maintain communication with the people services department on the training status of candidates logging information accurately.
- To ensure that new candidates are booked on induction training within the KPI timeframes
- To maintain candidate engagement whilst going through the onboarding and training process.
- To ensure that all internal employees are booked on mandatory training and for this to be reflected in the matrices
- To arrange all company training sessions with support from the People Coordinator, ensuring the necessary number of sessions are booked throughout the calendar year.
- To attend the location of induction training to be available for candidate queries and to assist the People Services team in taking relevant identity documents and onboarding paperwork.
- To ensure all trainers have relevant equipment and materials to deliver training.
- To ensure that all evaluation forms are submitted to attendees, information collated and analysed.
- To report monthly on training compliance for the Executive Departmental Report, providing narratives for lower compliance and actions to increase this. To report in line with KPI’s to ensure that training is being pushed to Outstanding compliance ratings.
- To manage the Learning and Development inbox and respond to general enquiries from staff, management and external stakeholders.
- To become the point of contact for Training providers and to arrange for staff to undertake apprenticeships.
- To provide administrative support to the People team.
- To support the Recruitment and People Assistant with onboarding and engagement of new staff members and complete onboarding checks in line with the Safer Recruitment Policy.

Requirements of a Learning & People Assistant

- Previous experience of working in an administrative role
- Understanding of HR and Learning and Development processes and procedures
- Experience of working in a HR/Learning and Development department
- Knowledge and experience of HR or Training Management System software
- Experience of dealing with high volumes of data input.
- Attention to detail and high level of accuracy
- Strong IT skills including the use of spreadsheets, databases, email and word processing
- Excellent organisational skills and the ability to prioritise workload
- Strong problem-solving abilities in line with the People Services Competencies.
- Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
- An ability to work from home where necessary – Wifi connection, suitable working space.

Desirable Criteria:

- Working towards an L&D or HR qualification
- Previous experience of working in health and social care industry

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that we do not accept CV’s and the application must be completed in full.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to a DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

Are you a person with lived mental health experience who is passionate about supporting and empowering others going through a similar experience? Does your background mean that you have the skills and experience needed to positively relate to and mentor a person struggling with their own mental health?

Job Vacancy: Paid Peer Mentor
Contract Length: 12 month fixed term
Hours: 10 hours per week
Line Manager: Lived Experience Coordinator
Location(s): Salford
Salary: £10 hourly rate

Living Well Salford service participants tell us that they welcome support from someone who has experience of what they are going through. Embedding people with lived experience within Living Well Salford offers people hope, aspiration and motivation through their recovery journey.  Paid Peer Mentors will support the self-realisation process and empower people to articulate their hopes and goals.

 Your main duties and responsibilities will include but are not limited to:

• Working as part of and alongside the Living Well Salford Team to ensure peer mentoring is offered and delivered as an integral element of the service user journey. 
• Support volunteers and the MDT in line with agreed competencies, including delivering training and supporting development.
• Planning, facilitating and reporting one-to-one and group peer mentoring sessions with allocated service users who have identified that peer mentoring would be beneficial to their recovery.

An enhanced DBS check will be required.

We are committed to equal opportunities, value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including those with lived experience of mental or emotional distress), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Closing Date and time for applications: 28th August 2021

No agencies please.

Senior Healthcare Support Worker - Eating Disorders

Are you currently a Senior Healthcare Support Worker, or are you looking to move into a more Senior position? Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the daily challenges which young people face? Maybe a career with our client is for you…

Our client provides residential services for young people aged 16-30 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Our clients aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are excited to announce the opening of their new Residential Eating Disorder Service based in Lostock, Bolton, where they are looking for a kind, caring and empathetic Senior Healthcare Support Workers to join their professional 5-bed service, supporting young people with complex and challenging eating disorders, where you will work closely with their professional multi-disciplinary team towards keeping them safe and progressing with their recovery.

You will be required to work shifts over a 37.5 hour working week, consisting of earlies, lates, sleep ins & nights when required to support the service. Flexibility will be required.

Company Benefits

• Competitive pay (£10.56 p/h + £100 bonus after completing 6-month probation)
• 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
• Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
• Enhanced company pension
• Life Assurance (2 x annual salary)
• Enhanced maternity/paternity leave
• Paid Induction (Running over 3 days)
• Free on-site parking
• Paid Enhanced DBS check
• Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
• Access to their 24-hour Wellbeing Support Portal/ Employee Assistance Programme
• Online shopping discounts, free eye tests and various other benefits
• The opportunity for internal promotions & progression
• Refer a Friend Scheme (Up to £500 per referral)
• Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Senior Healthcare Worker

• To take on the role of Key worker, developing care plans and review plans with young people, carrying out direct and indirect care of young people with complex eating disorders.
• To work in a team, giving the highest standard of care possible to the young people.
• To assist in the co-ordination of shifts, allocating young people, supervision and prioritising care.
• To closely follow individual care plans and support young people including personal care and hygiene, eating, attendance in education etc.
• To develop therapeutic relationships with the young people experiencing eating disorders and work closely with their families and carers communicating effectively to provide ongoing engagement.
• To communicate in a respectful manner, clearly and precisely with young people, staff, parents, and visitors and in a way which is mindful of a supportive attitude to body image.
• To intervene and utilise verbal de-escalation skills to avoid potential escalation of distress to young people.
• To be actively involved in the admission, assessment, implementation and discharge of young people and their care.
• To complete incident forms and provide statements, as necessary.
• To conduct audits, assessments, inventories, risk assessments, including Health & Safety audits and other administrative tasks required for the effective running of the service
• To provide specialist supportive interventions to individuals experiencing eating disorders under the direction of the clinical team.
• To assist in developing and implementing specialist care plan packages. To provide active input in relation to the care, treatment and support of individuals experiencing eating disorders in a way that maintains their dignity.
• To support and prepare meals according to the young person’s dietary care plan.
• To take physical health observations of young people, monitoring and recording as required. To act upon any physical health concerns in relation to the young person based on their care plans, risk management plans and history of eating disorder.
• To Observe and monitor the wellbeing of young people by ensuring that any unusual physical, mental, or emotional occurrences are promptly referred to senior staff and or clinical nurse and documented as appropriate.

Requirements of a Senior Healthcare Worker

• Previous experience of working with young people who have mental health needs
• Have excellent observation and communication skills, as well the ability to build trust and rapport with individuals who have experienced trauma
• Have a non-judgemental approach and the ability to demonstrate unconditional positive regard
• The ability to work in a team, and to think on your feet, remain focused and maintain your composure in difficult situations
• The ability to meet the day to day needs of young people, including providing practical support with daily living activities
• To form and maintain professional working boundaries between staff and service users
• Ability to remain calm in emergencies, supporting others during difficult situations
• Good verbal communication skills and the ability to listen to others
• Good written skills and the ability to write basic reports and record information accurately
• IT Literate (Able to write emails and use Microsoft Office)
• Have an excellent telephone manner, polite, professional and relay accurate information to the manager
• An understanding of the issues around confidentiality
• An understanding of safeguarding

Desirable Criteria

• Full UK Driving Licence
• NVQ Level 2/3 qualification in care or equivalent
• Previous experience working with young people who have mental health needs
• Previous experience working with service users who have eating disorders
• A good understanding of Nutrition

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that they do not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 100800

Healthcare Support Worker - Eating Disorders

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the daily challenges which young people face? Is a career as a Healthcare Support Worker the next step in life for you?

Our client provides residential services for young people aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Our client's aim is to support the young people using a therapeutic approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are excited to announce the opening of their new Residential Eating Disorder Service based in Lostock, Bolton, where they are looking for a kind, caring and empathetic Healthcare Support Workers to join their professional 5-bed service, supporting young people with complex and challenging eating disorders, where you will work closely with their professional multi-disciplinary team towards keeping them safe and progressing with their recovery.

You will be required to work shifts over a 37.5 hour working week, consisting of earlies, lates, sleep ins & nights when required to support the service. Flexibility will be required.

Company Benefits

- £9.66 p/h + £100 bonus after completing 6-month probation
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Paid Enhanced DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
- Free on-site parking

Your role as a Healthcare Support Worker

- To take on the role of Key worker, developing care plans and review plans with young people, carrying out direct and indirect care of young people with complex eating disorders.
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people including personal care and hygiene, eating, attendance in education etc.
- To develop therapeutic relationships with the young people experiencing eating disorders and work closely with their families and carers communicating effectively to provide ongoing engagement.
- To be actively involved in the admission, assessment, implementation and discharge of young people and their care.
- To provide specialist supportive interventions to individuals experiencing eating disorders under the direction of the clinical team.
- To take physical health observations of young people, monitoring and recording as required. To act upon any physical health concerns in relation to the young person based on their care plans, risk management plans and history of eating disorder.
- To observe and monitor the wellbeing of young people by ensuring that any unusual physical, mental, or emotional occurrences are promptly referred to senior staff and or clinical nurse and documented as appropriate.

Requirements of a Healthcare Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Have excellent observation and communication skills, as well the ability to build trust and rapport with individuals who have experienced trauma
- Have a non-judgemental approach and the ability to demonstrate unconditional positive regard
- The ability to work in a team, and to think on your feet, remain focused and maintain your composure in difficult situations
- The ability to meet the day to day needs of young people, including providing practical support with daily living activities
- To form and maintain professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of safeguarding

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification in care or equivalent
- Previous experience working with young people who have mental health needs
- Previous experience working with service users who have eating disorders
- A good understanding of Nutrition

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that our client does not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 100799

Creative Support are looking for a motivated Receptionist to provide excellent customer care within our national Head Office in Stockport, Greater Manchester. The successful post holders will join a friendly reception team to provide an efficient and responsive administration and reception service. The role is based in Stockport town centre, with easy access to both the bus and train station located less than a 10 minute walk away. 

You will be the face and voice of Creative Support, providing a welcoming and friendly front of house service to all of our service users, staff members and the public.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Job Title: Therapy Administrator
Accountable to: Chief Executive
Responsible to: Assistant Head of Operations
Reporting to: IAPT Service Manager
Salary: £18,795.00
Hours: 35 Hours per week (Full time)
Location: Gaddum House and other locations as required

Job Purpose

Working as part of the Gaddum Therapy Administration Team your role will be to undertake all administrative tasks required to ensure the smooth running of the therapy services, including Improving Access to Psychological Therapies (IAPT), Child Bereavement and Palliative Care.

You will also be responsible for ensuring that new referrals are given the earliest appointment; clinical diaries are managed, capturing DNA’s/Cancellations and discharges and ensuring that all administration tasks are completed with a high level of accuracy.

You will demonstrate an appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, good  organisational skills and the ability to multi-task is key to the success of this role.

Fundraising Administrator

Manchester City Centre – Office Based with occasional home-working

£18,960 (plus contributory pension)

Permanent

We are looking for a driven and enthusiastic individual to join our fundraising team here with us at MAG. You will be the first point of contact for all our supporters and will ensure that donors are thanked appropriately.  This is a fantastic opportunity to support the delivery of fundraising activity in a Nobel Peace-Prize co-recipient international charity. 

Based in our Manchester office, this will be a varied and challenging role where you will  have the opportunity to develop real skills and experience in a fundraising team, enabling you to develop as a fundraising professional. You will be responsible for handling donations from supporters, recording these on our fundraising database and liaising with the Finance Team, as well as other administration to support our fundraising appeals.

You will come from a strong administration background and have a great eye for detail.  You will be an excellent communicator and team player and be able to develop strong relationships with our supporters who enable us to continue carry out of life-saving work Overall, you will be an outgoing team player, pro-active, determined and keen to help MAG achieve its lifesaving work.

In order to set us up for long term success we are open to considering flexible/alternative terms of engagement, as well as a full time employed role. 

Please indicate on your application if you would prefer to hold a full-time role or some other working pattern 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to background checks, please visit our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

For more information on the role, and details of how to apply, please visit our website by the closing date of 11 August 2021. We do however reserve the right to call candidates sooner due to the urgency of the role.

Please note interviews for this role will be held on Tuesday 17th or 24th August.

Due to the high volume of applications that we receive, we are not able to respond to every application. If you have not heard back from us within 3 weeks of applying, it means that your application has not been successful.

Are you a motivated, calm and efficient person?

If so, we are looking for an Administrator to join our successful and long-established team in Warrington.

As an Administrator you will:

• Be friendly with excellent communication and organisational skills.
• Be competent and familiar with key IT packages and information systems, and work well within an office environment.
• Have an ability to demonstrate a high standard of professionalism, a flexible approach to helping others and an interest in providing excellent customer care.
• Travel to other locations within the North West to assist with meetings and working alongside the Area Manager and Area Admin Manager.
• A driver is required with their own transport. Expenses will be paid.

Full training and an induction are available with excellent on-site support and team work. A driver is required with their own transport. Expenses will be paid.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• A one-off bonus of £100 (subject to taxation) upon passing probation.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Part-time – 14 hours per week 

NJC SCP 2-3 £ 7424.8 to £7573 actual (based on £18,562 - £18,933 FTE) 

Location - Flexible working 

BHA for Equality wants to recruit an Administrator to assist with the secretariat of the GM Race Equality Panel. 

We have an established track record over the past 30 years of tackling health inequalities and supporting marginalised communities. The Greater Manchester Race Equality Panel is an important development across the region. It allows diverse views to be heard by decision-makers across the GM region. BHA For Equality has been commissioned to help organise and structure this panel, such as arranging meetings, guests, handing minutes and organising events. The Administrator will play a key role in ensuring this happens smoothly. 

If you are passionate about our mission, committed to our values and have experience in Administration, we would love to hear from you. 

CVs will not be accepted, and applicants must be eligible to work in the U.K. 

If you would like to discuss this role, please contact Aydin Djemal. 

The closing date for applications is on midnight on Sunday 15th August 2021. 

Basic Disclosure & Barring Service will be conducted on the successful applicant. 

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs and is committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support. We are looking for a Recruitment Administrator (Caseloads) to join our friendly, proactive and supportive team based at our Head Office located in Stockport Town Centre - with easy access to transport and shopping links.

You will be responsible for pre-employment checks including references, DBS checks, health screening. You will be part of a highly motivated successful team to ensure we process all new starters efficiently to ensure that candidates may begin their role with Creative Support as soon as possible. You will liaise with Managers and other members of the team to ensure that files are processed as efficiently as possible and that candidates have a good experience throughout the recruitment process. We need individuals to be highly motivated, have excellent communication skills, be organised and able to work to tight deadlines with a can-do attitude.

This would be an excellent opportunity for those who have the right skills and attitude to work for a highly dynamic organisation. You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people.

You will be an experienced administrator with a good working knowledge of Microsoft Office (particularly Word & Excel) and a strong attention to detail, though this role would also be a valuable opportunity for a graduate looking to begin a successful career within a not-for-profit organisation.

This is a full time role over five days with occasional weekend shift support for our Out of Hours On-Call desk.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.