Office manager jobs in islington, greater london
Are you an experienced fundraiser with a background in trusts and foundations?
We’re looking for a Trusts and Foundations Manager to help deliver significant growth in fundraising income, influencing trusts and foundations to contribute to our valuable work.
What does this role do?
As Trusts and Foundations Manager, you’ll:
- develop your own trusts and foundations pipeline, crafting excellent cultivation and stewardship journeys for current and prospective supporters,
- maintain and strengthen existing relationships through regular meetings and touchpoints, deepening the connection between donors and their impact,
- work closely with other departments to build powerful donor journeys alongside building inspiring case studies and cases for support,
- write and prepare well researched applications for grants, to an excellent standard.
Interviews for this role are provisionally scheduled for 8th and 9th December 2025, and will take place on Teams.
Could this be you?
To be successful in this role, it’s crucial that you have excellent relationship and pipeline management skills, with proven experience of building strong relationships with donors that lead to multi-year outputs. You’ll be a confident verbal communicator and writer, who is passionate about our mission and can effectively share our impact with potential donors. You’ll also be organised and highly numerate, with experience of preparing and managing budgets.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Contract: Permanent
Salary: £39,434–£46,109 (London) / £35,294–£41,969 (North)
Closing Date: 1st December
Interviews will be held w/c Monday 8th December
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Development Manager to join our ambitious Corporate Fundraising Team.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills, helping them back into education, training and employment.
Our mission is simple and bold: to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the team
This is an exciting new role within our growing Corporate Development function, part of a 12-strong Corporate Fundraising team. The team has secured significant income growth over the past three years, and this position forms a key part of our strategy to increase high-value fundraising through proactive new business acquisition.
You’ll work closely with colleagues across Fundraising, Partnerships and the wider organisation to create compelling, strategic corporate partnerships that deliver meaningful impact for young people.
Hybrid Working
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week spent in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three the next).
About you
You will be an energetic and strategic new business fundraiser with:
- Experience securing high-value, multi-year corporate partnerships
- A strong track record in cold new business acquisition and developing ambitious, tailored proposals
- Excellent communication skills, with the ability to engage and influence senior stakeholders
- Strong financial planning, budgeting and reporting capabilities
- Experience managing pipelines through CRM systems such as Raisers Edge
- A collaborative working style, with the confidence to work across diverse teams to shape impactful partnerships
What you’ll be doing
- Securing new corporate partnerships worth £100k–£1m, from both warm and cold leads
- Managing a dynamic pipeline, using Raisers Edge to report on progress, insight and pipeline health
- Developing strategic, compelling proposals and pitches that meet partner and organisational needs
- Leading the development of a new Corporate Advisory Programme, supporting a network that drives introductions and opportunity growth
- Supporting the Senior Corporate Business Development Manager with large-scale (£1m+) bids and planning
- Ensuring a seamless transition of new partners to the Partnerships team, enabling long-term success
- Delivering project work that improves team performance, win rates and income growth
What we’re looking for
- Experience securing or developing high-value corporate partnerships
- Strong negotiation and stakeholder engagement skills
- Confidence handling multiple priorities and deadlines
- Clear, accurate financial reporting skills
- Experience writing winning proposals and presenting persuasively
- A commitment to Centrepoint’s values and our mission to end youth homelessnes
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training, and a wide range of benefits, including:
- 25 days annual leave (rising to 27)
- Healthcare cash plan
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work scheme
- Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Corporate Development Manager click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Charity Operations Manager
£50,536, plus a generous benefits package.
About us
AWF was established from a legacy left to the British Veterinary Association (BVA) in 1983 and was set up as an independent charity to directly support the veterinary profession, promote best practice and drive improvements in animal welfare
We are seeking an experienced charity manager to coordinate and manage the activity of the BVA Animal Welfare Foundation (AWF), which places animal welfare at the forefront of veterinary knowledge via research, education and debate.
You will have a strong track record of working with a Board of Trustees and associated committees on the successful implementation of a charity strategy, alongside an ability to lead on the implementation of a focused fundraising strategy.
The ideal candidate will have excellent communication and interpersonal skills, and strong organisational skills, including the ability to prioritise, and work to strict deadlines. Alongside experience of a variety of fundraising activities, event planning, and knowledge of charity governance, this new role represents an exciting opportunity to optimise the unique partnership with BVA and build strategic relationships with key stakeholders to raise the profile of AWF.
Currently there are no direct line management responsibilities but as the charity develops it is likely that line management responsibilities will become part of this role. The role will also involve working closely with BVA’s policy and public affairs, media and campaigns, and marketing and events teams.
This role is pivotal to AWF and will have a lasting impact on the charity.
Benefits
· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.
· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.
· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.
· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).
· Opportunities for learning and development.
· A wide range of discounts from leading brands via Perkbox.
· A number of staff social events throughout the year.
· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.
AWF is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
How to apply
To apply please submit your CV and a covering letter describing how your skills meet the role profile and explaining your motivation for wanting to work with AWF via 'CharityJob Apply' . Please also give an indication of your current salary and notice period.
Closing date
The closing date for receipt of applications is 9am on Tuesday 2 December 2025.
Interview dates
First interviews will be held remotely on 9 December with second interviews in person at the charity’s central London office on 16 December 2025.
No agencies please.
To apply please submit your CV and a covering letter describing how your skills meet the role profile and explaining your motivation for wanting to work with AWF via 'CharityJob Apply' . Please also give an indication of your current salary and notice period.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the coordination, development and implementation of strategic training policy across the Army Cadets.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on the training governance, strategic policy, and implementation of training requirements across both our volunteer staff and employed workforce.
This role is key to ensuring Army Cadets training meets the governance requirements of the MOD, and follows required process and procedure, whilst forging its own dynamic and flexible youth training policies to meet the needs of a modern youth organisation.
This position is a permanent full-time post (40 hours per week) which will be office based in Cadets Branch, HQ Regional Command in Aldershot, however significant homeworking will be permitted. The starting salary for the post will be £32,600 per annum.
Essential Skills
· Experience of delivering strategic training policy for a large organisation
· Risk Management or Safety qualifications.
· Experience in delivering training.
· Demonstrable success in establishing effective working relationships across a range of organisations.
· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together, in both charities we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference, and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charities’ work in pursuit of their charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 21st December 2025.
Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held in Holcombe Moor Training Camp, Spenleach Ln, Bury BL8 during the week commencing Monday 12th January 2026.
Please note that as charities dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
We reserve the right to close the role advertisement early if we receive a large number of applicants.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Media Trust
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report.
About the Role
This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.
This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.
You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants.
Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities.
Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required.
Key Responsibilities
Programme Management of our climate programmes, including:
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Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations
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Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration
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Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources
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Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes
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Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector
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Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme
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Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations
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Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities
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Manage the programme budget and financial reporting
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Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports
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Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content
Other work across our team and programmes
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Identify new opportunities for climate work for Media Trust
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Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).
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Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications
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Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels
Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer:
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Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month).
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30 days annual leave plus bank holidays (pro-rated if part time)
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Flexible hours, to be agreed with line manager
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Pension contributions
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2 volunteer days each year
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Attend two Media Trust Communications courses each year at no cost to you
Flexible Working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs.
Application Deadline:
Please submit your application by 9AM, Monday 15 December 2025.
Candidates invited to interview will be contacted by Friday 19 December 2025
First round of interviews will take place week commencing 5 January 2026
Second round interviews will take place week commencing 12 January 2026
Please submit your CV and a cover letter outlining how your experience matches the essential and desirable skills and experience outlined in the job pack. If you use AI tools, please use them thoughtfully. Your application should reflect your own voice and experiences. We’re unlikely to consider applications that feel generic or don’t convey a genuine understanding of the role.
We are using Anonymous Recruitment to reduce bias and therefore ask that you please apply via CharityJob.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
We are recruiting for a Quality and Operational Development Manager to join our team in London; the scope on this job involves….
Job Title: Quality and Operational Development Manager
Location: Hybrid working with the requirement to occasionally attend our Head Office (Vauxhall) and Refuge's services nationally
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent
Hours: 37.5
We are looking for a passionate and skilled Quality and Operational Development Manager to lead our work on strengthening and embedding quality assurance across our services. This is a vital role in ensuring that women and children receive the highest standard of support when they need it most.
As Quality and Operational Development Manager, you will lead on obtaining external accreditations, refresh internal audit processes, and oversee the development and review of operational policies. You’ll work collaboratively across teams and with survivors to ensure our services reflect best practice, legal compliance, and feminist values. We’re looking for someone with strong communication skills, experience in quality assurance or accreditation, and experience of working within domestic abuse or gender-based violence services, alongside a commitment to equity, diversity, and inclusion.
This is an exciting opportunity to make a real impact. You’ll play a key role in shaping Refuge’s approach to quality and service development and help shape the future of domestic abuse services. Join us and be part of a team that is changing lives every day.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 5 December 2025
Interview date: 17 December 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.
Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025
The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:
- Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
- Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
- Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
- Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
- Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
- Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.
Key Responsibilities:
CRM:
- Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
- Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
- Ensure the CRM provides an effective sales funnel and is an efficient sales process.
- Work with the Box Office Manager to set up on-sales for new productions and events.
- Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
- Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
- Work with the Marketing Manager to produce audience segmentation strategies.
- Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
- Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
- Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.
Sales, Insights and Data:
- Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
- Monitor ticket inventory and introduce strategies for managing ticket holds.
- Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
- Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
- Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
- Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
- Support other departments with data collection and analysis.
Other duties:
- Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
- Support the Marketing Manager with digital advertising.
- Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.
Person Specification
- Enthusiasm for theatre and the work of the Almeida.
- Significant experience of CRM and ticketing systems, ideally Tessitura.
- Digitally and technologically fluent, with understanding of relevant software and systems.
- Knowledge of in-depth ticketing data-analysis and reporting techniques.
- Highly numerate, with an interest in data and statistics.
- Experience of driving forward key audience development objectives.
- Strong attention to detail.
- A creative thinker, problem solver and confident decision maker.
- Excellent verbal and written communications skills.
- Ability and confidence in managing relationships with both internal and external stakeholders.
Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.
Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.
Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.
For a job description and details of how to apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events Manager to join a leading national charity based in Central London.
This is a full-time, 12-month fixed-term role within the Events & Community Fundraising team, focused on developing and delivering an engaging and ambitious challenge events portfolio to maximise income and supporter engagement in support of the organisation’s vital work.
Key responsibilities of the role:
- Lead the planning, delivery, and growth of flagship challenge events, including a major endurance event and a multi-location walking series.
- Line manage an Events Executive and oversee the delivery of multiple bespoke fundraising events.
- Develop and implement multi-channel marketing campaigns to recruit participants and enhance supporter journeys.
- Manage six-figure income and expenditure budgets, ensuring events are delivered efficiently and within financial targets.
- Build and nurture relationships with suppliers, sponsors, volunteers, and internal stakeholders to ensure smooth event delivery.
- Provide strategic direction and identify opportunities to increase net income and event reach.
- Collaborate with colleagues across fundraising, communications, and senior leadership to report on performance and share insights.
- Ensure compliance with health and safety, insurance, and legal regulations throughout the event cycle.
- Represent the charity at key events, engaging with participants and supporters to strengthen relationships and build loyalty.
- Support the development of new fundraising initiatives and contribute to the overall success of the events programme.
Ideal candidate profile:
- Proven experience in delivering large-scale fundraising events or campaigns.
- Strong project management skills with the ability to manage multiple priorities and stakeholders.
- Excellent written and verbal communication skills, with confidence in engaging supporters and suppliers.
- Financially literate with experience managing significant budgets.
- Proficient in event management tools, CRM systems, and Microsoft Office.
- Creative, proactive, and solutions-focused with a collaborative approach to team working.
- Willingness to travel across the UK and occasionally overseas, including working outside core hours and weekends.
- Full UK driving licence required.
- Passionate about making a social impact and empathetic to the charity’s mission.
Location: Central London
Salary: £45,760
Working hours: Full-time, 35 hours per week
Working pattern: Hybrid, 2 days per week on-site
Contract: 12-month fixed-term contract
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.
JOB TITLE: Education Social Impact Manager
REPORTS TO: Head of Social Impact
TYPE OF CONTRACT: Permanent
HOURS OF WORK: Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week and include work in evenings and weekends as required.
LOCATION: Hybrid of London office and home based. ParalympicsGB Office: 101 New Cavendish Street, W1W 6XH. Travel may also be required in the UK and abroad as necessary
JOB PURPOSE: The Education Social Impact Manager will manage the implementation of ParalympicsGB’s schools’ programmes and campaigns; a range of Get Set programmes with an initial focus on establishing a new Get Set for Equal Play – inclusive PE resources. Additionally leading aspects of the Equal Play programme playing a key role in education stakeholder engagement and support the organisation’s approach to influencing public policy in education.
KEY RESPONSIBILITIES:
Get Set Education Programme design, development and project management
· Input to design and development of educational programmes with Get Set delivery agency, to shape curricular activities and learning materials tailored to ParalympicsGB target audience of young disabled pupils and teaching workforce.
· Project manage the new Get Set for Equal Play programme working with agency, internal team and ParalympicsGB partner Nat West to scope, develop and account manage the programme focused on inclusive PE resources.
· Lead on reporting progress to NatWest working with delivery agency, demonstrating impact and programme performance.
· Work with the commercial team to provide commercial partner updates on Get Set activations as needed, and to secure approvals for any collaborative or co-branded activities.
· Liaise with athlete services and ParalympicsGB athlete community to engage athletes in the organisation’s schools’ programmes, including sharing updates, booking personal appearances, briefings and managing invoicing.
· Work with ParalympicsGB communications leads to ensure that programme marketing and promotional opportunities are maximised.
· Support the Head of Social Impact, with overarching management of the Get Set youth education programme including overseeing athlete input to materials and establishing athlete ambassadors, sign off content, resources, marketing and design ensuring adherence to ParalympicsGB brand style and approach, identifying new opportunities with stakeholders.
Education stakeholder engagement
· Increase and maintain relationships with education, PE and disability stakeholders as well as educators, sector leads and partners to support the implementation of ParalympicsGB Equal Play programme and campaign.
· Represent the ParalympicsGB at relevant Education events, conferences, and meetings.
· Undertake consultation with education stakeholders to inform and deliver future Equal Play direction and activities.
· Support the establishment and day to day management of an Equal Play Steering Group / Committee.
· Support the Head of Social Impact in represent ParalympicsGB on the Youth Sport Trust Inclusion 28 programme.
Equal Play Project Management
· Manage timelines, resources, and risks to ensure successful delivery of the Equal Play programme including internal reporting.
Research
· Undertake desk-top research across education, PE and school sport to build and deepen ParalympicsGB understanding of the relevant parts of the education sector.
· Seek out examples of best practice and support the facilitation of sharing best practice.
· Project manage research project focused on teachers’ knowledge gap in delivery of inclusive PE and school sport.
· Support future research projects in relation to the Equal Play programme.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
PERSON SPECIFICATION
QUALIFICATIONS
- A degree or similar-level qualification, or equivalent working experience
KNOWLEDGE AND SKILLS
Essential
- Strong leadership and project management abilities.
- Excellent communication and interpersonal skills.
- Experience in programme planning, implementation and evaluation.
- Knowledge of education systems and policy landscape and understanding of school delivery models.
- Experience of delivering schools programmes and / or managing agencies delivering schools programmes.
- Ability to work collaboratively and maximise working relationships with diverse stakeholders, particularly across the education and sports sectors.
- Ability to undertake desk-based research, analyse data and summarise opportunities /make informed decisions.
- Effective problem-solving and decision-making skills.
- Strong organisational and time management abilities.
Desirable
· An understanding of the SEND education policy and delivery landscape.
· An understanding of the PE / inclusive PE sector.
· An understanding of the teacher training environment.
· An understanding of ParalympicsGB, its function and role and the environment in which it operates.
· Charity communications.
· General knowledge of disability sport and the disability sector.
BEHAVIOURAL COMPETENCIES AND QUALITIES
Communication: Excellent communication skills with the ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.
Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.
Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines and often in a reactive environment.
VALUES
ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB employee is expected to adhere to:
Excellence
Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December
About the role
Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.
For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.
We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.
We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.
About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:
- Excellent verbal and written communication skills
- Previous Executive Level PA experience or hands-on administrative experience
- Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
- Reliable and responsible
- Excellent attention to detail where accuracy is essential
- Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
- Excellent research skills
In return:
Kids for Kids is invested in their employees and offers the following benefits:
- Flexible and supportive work environment
- Flexible working
- 25 days annual leave plus bank holidays
How to apply:
Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.
Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.
Other roles you may have experience in could include:
Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.
We bring sustainable solutions to Darfur’s villages, ending child poverty and transforming futures


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for someone a lttle bit special - someone who believes in the deep potential of children who are not thriving elsewhere in life and who has the experience, passion, energy and the drive to go the extra mile on these young people’s behalf.
The position is an exciting dual role:
1. Volunteering & People Manager (80% of workload)
You'll become a key cog at the heart ofFree to Be's management team, taking lead responsibility for volunteer and staff recruitment and retention, holding and delivering our volunteering strategy, launching a new training infrastructure through 2026-27, and heading up 'all things volunteering'. With one direct report, you'll aim to grow volunteer numbers year on year, ensure volunteers are well matched, and well supported, onto our residential projects, and lead on quality assurance, including volunteering standards concerns/grievances. Alongside our Services, Operations and Fundraising Managers, you'll be a core management team member holding shared responsibility for the day to day running of an impactful and growing children's mental health and adventure charity and will work closely with our inspiring and supportive CEO to set longer-term key strategic goals underpinning Free to Be's future development.
2. Residential Project Lead Coordinator (20% of role)
Our residentials are fun, immersive, tiring (in all the right ways), impactful and inspiring. A core aspect of all Free to Be Kids staff's roles is leading circa 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers & staff team on project, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have damaged confidence, low self-worth, or other social-emotional needs.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. As a manager, you'd likely attend 8-10 residentials in year 1 to build familiarity with both the projects and our volunteer base, with this dropping to c.8 per year thereafter.
On offer to the right candidate:
Salary: Circa £38,000 - £40,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period. A substantial perk of the role is potential to take up to 4 consecutive weeks off to travel each September.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%; hybrid working; office with great transport links; flexible working (outside core hours); employee reward scheme; tight-knit, fun, vibrant, cohesive staff team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: Early January 2026.
Who we’re looking for:
Our next Volunteering Manager hero. You'll be fun, flexible, energised, experienced in work with young people with addtional needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
Kind, empathetic, resilient and efficient, you’ll have a real affinity for supporting others - whether volunteers, more junior staff, or children themselves. We're looking for someone who loves working with young people, as you'll be role modelling that commitment and energy to our volunteers and playing a leading role in holding our already thriving team culture. Volunteer Management or HR experience is a bonus, and capacity and personality to quickly pick that up is a must, but ultimately we're looking for the right organisational fit - someone who believes in what we do and wants to step up to join a management team working hard to deliver it.
You’ll have the flexibility to work away from home on (up to) 10 five to six day residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential - for example as a teacher, or running groups in other settings. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, 'can do', friendly staff team of 10, supported by a committed volunteer base of around 300.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter and introductory short video, by the closing date of 10pm, Wednesday 26th November 2025.
Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring into the role’.We also ask for a short (1-3 minutes) informal video introducing yourself and touching on the person specification. We have found this helps bring the strongest applications to life, and filters out AI driven applications.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 26th November to 1st stage interviews 1st-2nd December, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Mon 1st - Tues 2nd December (virtual)
2nd stage final interviews: Mon 8th - Tues 9th December (in-person preferred, London Waterloo)
Please hold interview dates as alternate dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Help shape the financial heartbeat of a growing feminist charity.
Rape Crisis South London (RCSL) is seeking a Finance Manager to join us at an exciting time of change and growth.
With a new CEO and SLT, together with an ambitious and inspiring new vision, Rape RCSL is undergoing significant transformation in the run up to a new organisational strategy. This is a fantastic opportunity to play a pivotal role in ensuring the smooth financial running of a vital and expanding service across twelve South London boroughs.
About Us
RCSL is a leading specialist charity providing trauma-informed services. We offer counselling, group therapy, advocacy, and prevention education, as well as professional training.
Our work is grounded in feminist principles, empowerment, and equality — and we’re proud to be part of a national movement working to end sexual violence and abuse.
About the Role
As Finance Manager, you’ll oversee the day-to-day finance functions of the organisation, ensuring accuracy, efficiency, and compliance across all financial activities.
You’ll be responsible for preparing and posting journals, reconciling accounts, producing draft management accounts, and managing monthly processes. You’ll also collaborate closely with the Director of Finance and Resources to strengthen financial systems and prepare for future growth — including line management of a new Finance Officer from April 2026.
This role is integral to the effective running of our organisation and offers the opportunity to develop leadership experience within a small but high-performing finance team.
Key Responsibilities
- Manage all day-to-day finance functions and month-end processes.
- Prepare and post journals, reconciliations, and monthly draft management accounts.
- Maintain accurate records and ensure timely settlement of outstanding accounts.
- Monitor debtors and proactively resolve queries and discrepancies.
- Support budgeting, forecasting, and year-end audit procedures.
- Ensure compliance with charity financial regulations and internal controls.
- Support the continuous improvement of financial systems and processes.
- Work collaboratively across all teams to ensure financial awareness and accountability.
About You
You’ll bring:
- AAT qualification (or equivalent), or qualified by experience.
- At least two years’ hands-on experience managing day-to-day finance functions within the charity, voluntary or not for profit sector.
- Experience producing draft management accounts, reconciliations, forecasts and budgets.
- Proficiency in Xero and Microsoft Office 365 (especially Excel).
- Excellent attention to detail, accuracy, and time management.
- A proactive and organised approach.
- Experience of managing people and building collaborative relationships with stakeholders internally and externally.
- Understanding of restricted funds and charity finance principles.
- Commitment to feminist values, equity, diversity, and inclusion with experience of putting these into practice.
What We Offer
- £45,500 per annum (0.8 FTE)
- 27 days’ annual leave + 8 bank holidays (pro rata)
- 3 extra gifted days between 27–31 December
- NEST pension (3% employer / 5% employee)
- Life assurance, healthcare plan, Employee Assistance Programme, and cycle-to-work scheme
- Supportive, feminist workplace culture with flexible hybrid working
How to Apply
Please send your CV and a cover letter explaining how you meet the person specification
The position is offered on a flexible basis. The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
No agencies please. Unsolicited emails from agencies will not be responded to
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Organisational Delivery is the charity’s senior lead for ensuring our organisational systems, infrastructure, processes, and reporting frameworks run smoothly and efficiently. Working closely with the CEO, you will ensure the whole organisation has what it needs to deliver outstanding services.
You will oversee the Interim Services Manager, lead cross-organisational delivery projects, and ensure that contracts, reporting cycles, KPIs, and organisational compliance requirements are met on time, every time.
This role suits someone who is:
- Highly proactive — spots issues early and solves them quickly
- Delivery-driven — ensures actions are completed and followed through
- Decisive and structured — able to bring order and clarity
- A natural organiser — thrives on coordination, planning and making systems work
- Impact-focused — understands how strong organisational delivery enables strong frontline services
- Is hands-on – rolling up sleeves and engaging at all levels of the business
You will work at pace and take the initiative to keep the whole organisation aligned, efficient, and well-prepared for mobilisation and delivery.
Key Responsibilities
- Lead and drive cross-organisational delivery projects, ensuring timelines are met and actions completed
- Oversee organisational systems, tools, processes, and infrastructure
- Maintain oversight over contract performance, KPIs, grant delivery and reporting cycles
- Line manage the Interim Services Manager to support high-quality service delivery
- Collaborate closely with the CEO to drive organisational performance and delivery
- Ensure compliance, audit readiness, risk monitoring and governance frameworks are upheld
- Act as senior organisational liaison with commissioners, funders and partners
- Implement organisational improvements and embed them into practice
About You
We’re looking for someone who is confident walking into complexity and creating order. You will bring:
- Experience in organisational delivery, contract management or oversight within a charity or public service
- Ability to work at pace and take ownership of charitable and operational delivery
- Strong communication skills and confidence dealing with commissioners
- Excellent organisational, planning and problem-solving skills
- A proactive, calm and solutions-focused approach
- Ability to manage multiple priorities and follow through on actions
- Alignment with our mission to improve safety and outcomes for people affected by stalking
Desirable experience includes VAWG, criminal justice, safeguarding or small charity environments but, your ability to deliver, coordinate and lead is what matters most.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy. We run the confidential Stop It Now helpline and Shore, a website and chat service for teenagers.
About the role and you
We are recruiting for a skilled and experienced manager to join the Helpline team. You will support the Head of Stop It Now, working alongside our Helpline Managers and Child Sexual Abuse Prevention Manager in the day to day running of the helpline and provide support and advice to Helpline Advisors. You will have direct client contact via telephone, a secure message service and online chat. You will also support with the training of staff and promotion of the work of the helpline.
This is a highly rewarding role within a friendly, supportive and hardworking team which is committed to keeping children safe from harm.
You will have experience in working directly with one or more of our key target groups: - for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals. Our ideal candidate will be an energetic professional, who is proactive and outcome focused with exceptional communication and relationship skills. You will be able to evidence a successful track record of working with individuals and families impacted by child sexual abuse. You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- A confident manager with good staff supervision and support skills, and an enthusiasm for supporting colleagues to work within organisational guidelines as well as to develop new skills
- An ability to provide confidential advice to callers through the Stop It Now helpline, including abusers/potential abusers; friends and family of abusers/potential abusers; parents worried about the sexual interests and behaviour of their children
- A team player working with colleagues to prevent child sexual abuse
- Confidence and good ability in the use of modern technologies for effective discharge of many day to day tasks
- Maintaining effective records in line with charity policy and practice
- A flexible approach with an ability to network with internal and external colleagues to ensure deadlines are met and quality work is delivered
- Skills in delivering training to groups of professionals
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Tuesday 25th November. In person interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#helpline #manager #helplinemanager #telephone #chat #support #advice
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
