Office manager jobs in islington, greater london

Are you ready to lead and shape the future of Dogs Trust’s estates and facilities?
We’re looking for a Head of Estates, Facilities and Safety to oversee our commercial property portfolio, including our London office. You’ll manage a dedicated team, tackle operational challenges, control costs, and ensure our properties continue to support the charity’s mission to improve the lives of dogs.

What does this role do?
As Head of Estates, Facilities and Safety, you will:

• develop and deliver a long-term commercial property strategy, working with colleagues responsible for centres and shops.
• lead health, safety, and risk management across all properties and embed risks into business continuity planning.
• oversee leases, contracts, and agreements to maximise value, minimise risk, and ensure compliance.
• manage budgets, identify cost-saving opportunities, and ensure properties support financial sustainability.
• oversee facilities management, maintenance, and development projects, including the London office.
• support sustainability initiatives to reduce environmental impact and achieve net-zero targets.

First stage interviews for this role are provisionally scheduled for week commencing 8thDecember 2025 and will take place on Teams. Second stage interviews are provisionally scheduled for 18th December 2025 at our London office.

Could this be you?
To be successful in this role, you'll need senior-level experience in property and facilities management, ideally with a RICS Certificate. You'll have strong commercial and financial acumen, be an effective communicator, and able to make strategic decisions under pressure. You'll understand building regulations, health and safety, compliance, and sustainability, and have proven leadership in developing high-performing teams across multiple sites.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you passionate about driving change and transformation in a dynamic organisation? 
Dogs Trust is looking for a Head of Business Change to lead the development and delivery of a comprehensive change management framework. You will coach and develop your team to support senior leaders and department heads in driving transformation, improving operational efficiency, and helping the charity achieve its long-term strategic goals.
 

What does this role do?
As Head of Business Change, you will:

• Lead, manage, and coach the managers in your team, building a high-performing team and fostering a culture of continuous improvement across the charity.
• Champion change across the organisation, ensuring staff are engaged, aligned, and supported through transformation initiatives.
•  Develop, implement, and maintain a robust Change Management Framework to provide a clear, structured view of all organisational change and guide teams through transitions.
•  Oversee change initiatives, working with leaders and project teams to assess impact, implement solutions, track progress, and measure success.
•  Support business improvement and long-term planning, using methodologies like Lean or Six Sigma to optimise processes, drive efficiency, and enable sustainable improvements.

First stage interviews for this role are provisionally scheduled for Wednesday 10th December 2025, and will take place on Teams. Second stage interviews are provisionally scheduled for Tuesday 16th December at our London office.

Could this be you?
You will have senior-level experience in change management, business transformation, or project management, ideally in the charity, public, or non-profit sector. You will be a strong leader, able to influence and engage teams, and have a proven track record of implementing successful change strategies and frameworks. You will be analytical, a skilled problem-solver, and an excellent communicator, able to work with senior stakeholders and drive continuous improvement across the organisation.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 10/12/2025  Interview date: 15/12/2025 (please keep this date free)

Key Responsibilities

Finance

• Responsible for processing all income in SAGE from various platforms reconciling income to bank statements.
• Responsible for processing monthly/annual journal and accruals
• Responsible for sales invoicing.
• Perform monthly CRM-Accounting software reconciliation.
• Helping to improve finance processes and systems.
• Monthly claim and process monthly Internal Gift Aid claims and reconcile External Gift Aid with Fundraising Team.
• Support Finance Manager with a variety of monthly and quarterly reconciliations and ad-hoc reports
• Oversee customer invoicing and Credit Control.
• Assist the external auditors during their audit fieldwork
• Coordinate financial tasks for Major Fundraising Events (pre and post activities)
• Attend the major Fundraising events
• Acting as point of contact for income related queries
• Support with bank reconciliation,
• Support with preparation of fixed assets register
• Assist in the preparation of VAT returns
• Assist in the preparation of Budgets, Reforecasts and Management Accounts
• Keep financial procedures and other documents up to date.
•  Provide training to budget holders

Other

• Maintain records of procedures, sharing best-practice with the rest of the team
• Provide support and cover as required to the Finance and Operations team.
• Respond to and direct general office inquiries by phone or email.

The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected.

About us​

​Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.

We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.

The Person​​

We’re looking for a proactive and driven individual who combines safeguarding knowledge and expertise with a passion for relationships. You’ll have experience managing safeguarding concerns, delivering training, and developing partnerships, but what sets you apart is your ability to adapt your knowledge to diverse settings and respond positively with young people’s wellbeing at the forefront of your mind. You’re confident engaging with diverse stakeholders – from internal staff to PE teachers, School Heads, Trust CEOs through to local LADOs and other charity partners.

You’ll be highly organised, adaptable, and considered. You’ll recognise that importance of placing safeguarding at the heart of everything we do, while also understanding how to manage complex and varied relationships across partners. Your communication skills will help you represent Greenhouse Sports across our partners, championing our programmes. If you’re motivated by making a difference and want to be at the heart of a charity that really makes a difference, we’d love to hear from you. 

​​The Role ​​

Are you ready to make a real impact in the lives of young people? As Safeguarding and Partnerships Manager, you’ll be the driving force behind ensuring all our activities are safe and available to as many young people as possible. You’ll work with our partner schools to ensure they have a thorough understanding of our programmes and that delivery is optimised to ensure positive and safe outcomes for our young people. 

Reporting to the Director of Impact and Engagement, as Safeguarding and Partnerships Manager you will act as the charity’s Designated Safeguarding Lead with responsibility for ensuring Greenhouse’s delivery has the safety and welfare of young people at its heart, with a highly trained informed workforce. You will also take a leading role in the relationship and contract management of our school partners. ​

Interested?​​​

Candidates wishing to apply should submit a CV and Cover Letter which addresses the competencies outlined in the job description and person specification.​​​

Application Deadline: Friday 5th December at Midday. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity. ​​

Other Key Dates: ​

​Notification of Interview: Monday 8th December​​

1st round, online interviews: Wednesday 10th December

2nd Round interviews if required: Wednesday 17th December​​

Start Date Aim: Beginning of February

​Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers. ​

Individual Giving Manager

£45,000 - £48,385pa

City of London E1 8QS and we are a hybrid working organisation 

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role.

Purpose of Role

At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our new Individual Giving (IG) Manager, you’ll contribute to this by building and strengthening our individual giving supporter base. 

You’ll imagine, execute and manage a diverse range of Individual Giving products and propositions, including direct cash and regular giving; legacy and value-exchange, including virtual giving experiences and other transactional opportunities – creating and optimising giving experiences that surprise and delight new and existing supporters. 

You’ll use data and insight about our audiences and potential audiences; the market place and the reach and potential of different channels to plan, deliver, monitor and evaluate activities ensuring the opportunity to support Comic Relief from individual gifts stands out in a crowded marketplace, and that our investments are optimised for maximum impact.

You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator; project manager and completer-finisher. This role offers the opportunity to innovate; grow and fully contribute to unique fundraising programme that combines comedy and compassion to create a platform for joyful generosity.

Key responsibilities:

Plan and deliver ambitious acquisition, engagement and retention Individual Giving activity, by:

Leading the annual planning for our Individual Giving programme, using data and insight to determine the best opportunities for fundraising growth, setting well considered objectives, KPI’s and budgets and financially and creatively planning activities to deliver a balanced income and supporter portfolio.

Project managing end to end delivery of Individual Giving campaigns and activities, including launching, developing and optimising products and activities through to monitoring and evaluating results and learning, at all times ensuring projects are delivered on time, within budget, comply with regulations and best practice and strengthen Comic Relief’s brand and giving experience.

Playing an active role in integrated campaign planning and delivery, situating the Individual Giving programme within wider organisational campaigns, like Red Nose Day and Sport Relief, to leverage organisational resource to best effect to grow and strengthen our active Individual Giving base of support.

Collaborating and sharing success with a wide range of colleagues including: digital fundraising colleagues (e.g. in paid, owned and earned media and email); support teams (e.g. in Communications & Content / Stories / Creative Production; Talent; Supporter Services and Campaign Strategy and Planning) and working closely with colleagues in our finance; tech and data teams to ensure financial and data rigour is applied and user experiences are optimised.

Building relationships with, and managing external partners (including media agencies, fulfilment, print & production houses etc) to ensure timely, effective and efficient campaign delivery.

Pro-actively owning own development and understanding of the Individual Giving marketplace, bringing insight and learning from the external landscape into Comic Relief’s Individual Giving programme and using this, along with learning from the activities you manage, to continuously innovate; optimise; test, scale and improve the recruitment of new, and the retention and development of existing, supporters.

Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth

Proactively participating in and leading aspects of wider team planning activities.

Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant

Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture

Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role

This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.   

Person specification

Essential criteria

Extensive experience of managing online and offline performance marketing campaigns across acquisition, retention and stewardship.

Proven experience of managing a portfolio of product offerings, ideally as part of an Individual Giving fundraising portfolio, for example, at least three of the following products: regular giving, value exchange, cash, legacy, mid-value. 

Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.

A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives. 

Experience of New Product Development (NPD), taking new products from minimum viable product (MVP) to scale. 

Proven ability to use data and insight to inform decisions; model and plan growth opportunities; prepare business cases and evolve and optimise individual fundraising activities and Individual Giving portfolios.

Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.

Experience in annual planning and year-round budget management, including ability to set detailed budgets and KPIs, model performance, reforecast and proactively manage campaign budgets.

Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels.  Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans.

Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.

Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.

Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.

Experience of using a CRM system and related analysis or marketing tools. 

Able to demonstrate willingness to learn and develop in a fluid, high impact environment. 

Desirable criteria 

Line management experience

Experience of fundraising for both international and national charity causes 

Accredited fundraising or marketing qualification

Experience of working with SalesForce CRM and Marketing Cloud would be an advantage

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description 

You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.

​

Interested? Want to know more about the Charity? Check out our website

​

Eager to know more about the role? Have a look at the Job Description attached

​

What’s in it for you? Check out our Benefits.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 16 December 2025.

​

Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

Prospectus is delighted to be partnering with a leading national charity supporting young people facing homelessness and disadvantage as they embark on a significant period of organisational transformation. We are seeking an Interim PMO Lead on a 12 month contract to design, embed, and oversee a new Project Management Office (PMO) that will underpin complex change activity across the organisation.

Reporting to the Director of Performance & Technology, the Interim PMO Lead will play a critical leadership role in shaping how projects are governed, delivered, and monitored across the organisation. You will build and embed a robust PMO function that ensures consistency, clarity, and confidence in the delivery of transformation initiatives.

Working closely with senior leaders and cross-functional teams, you will lead on the creation of effective governance structures, risk management processes, reporting frameworks, and performance dashboards. This is a highly influential post that will help the organisation navigate change, maximise impact, and embed project management best practice at every level.

This role is ideal for someone who thrives in complex environments, brings strong systems-thinking capability, and enjoys building organisational capacity. Your work will directly strengthen outcomes for young people nationwide.

Hybrid Working
The organisation operates a hybrid working model, with an expectation of colleagues being office-based for approximately 50% of their working week (typically five days across a two-week period). Adjustments will be made for part-time or alternative working pattern arrangements.

About you
You will bring:

• Significant experience leading or managing a PMO or project governance function
• A recognised project management qualification (e.g. PRINCE2, APM, Lean Six Sigma)
• A strong background delivering large-scale organisational transformation
• Confidence engaging with internal and external stakeholders at all levels
• Excellent leadership, communication, and influencing skills
• Expertise implementing project management tools, governance models, and reporting frameworks

Key responsibilities

• Designing and embedding a new PMO structure to support a major organisational transformation programme
• Developing project oversight mechanisms, reporting tools, and risk management processes
• Working collaboratively with colleagues across finance, procurement, technology, and governance to ensure project alignment with organisational objectives
• Leading the rollout of project management best practice, including training, capability building, and continuous improvement frameworks
• Supporting the integration of new technologies and methodologies to enhance project delivery and organisational performance

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Ready to lead a high-performing CRO team and transform digital experiences for millions of customers and supporters? 

We’re looking for a Digital CRO Manager to lead the development and delivery of our experimentation programme, driving measurable impact and embedding data-driven decision-making at every level.

About the Role

As our Digital CRO Manager, you’ll lead a high-impact experimentation programme, guiding your team to design and deliver A/B and multivariate tests, driving personalisation, and shaping optimisation strategy across the organisation. Beyond running experiments, you’ll design and develop best-practice frameworks, processes, and workflows to make testing scalable and efficient.

This is a strategic leadership role where you’ll manage and develop a talented team, influence senior stakeholders, and embed a culture of data-driven decision-making. Working at the heart of BHF’s digital transformation, you’ll collaborate with the CRO & Analytics Lead, UX/UI designers, analysts, developers and content specialists to turn insight into action and deliver measurable results that improve customer & supporter experiences at scale.

What You’ll Do

• Lead and mentor CRO Specialists and Developers, building a high-performing team.
• Lead the development and delivery of a strategic experimentation roadmap, prioritising A/B tests and personalisation initiatives.
• Ensure governance and quality control over experiments and the experimentation process, keeping errors to a minimum.
• Translate CRO strategy into action, aligning with business goals and communicating priorities cross-functionally.
• Working across UX/UI, analytics, product and marketing teams, lead your team to collaboratively generate ideas for impactful experiments.
• Share insights to support Content and UX teams on how best to structure content and design for conversion.
• Report to the wider business on experimentation performance.
• Champion best practice and innovation, embedding tools like Jira and driving continuous improvement and data-led decision-making.

You’ll help shape the future of experimentation, personalisation, and customer journey optimisation making a tangible difference to our customer and supporters. 

About You

• Extensive experience managing CRO activity for medium to large businesses.
• Extensive experience running and scaling CRO programmes that deliver revenue impact (A/B testing, experiment design, and personalisation).
• Confident user of GA4, with strong analytical skills and a proven ability to use data and testing to influence product decisions.
• Extensive experience using testing tools and maintaining quality control in experimentation. 
• Strong understanding of using custom CSS/JavaScript for tests, and familiarity with tools like Figma, ContentSquare, Mouseflow.
• Proven leadership experience, including line management and coaching high-performing CRO teams.
• Experience in enterprise-level digital environments, embedding scalable processes and frameworks for optimisation.

Digital team

At the British Heart Foundation (BHF), We’re transforming how we work digitally using experimentation to unlock new opportunities for growth. We’re investing in new technology, evolving our ways of working, and building a team of brilliant specialist digital minds.

Working arrangements   

We are looking for someone start in this role in Jan 2026 however this negotiable. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. 

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. 

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key Accountabilities:

Strategy and Planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. 

Budget Management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign Management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, Analysis and Data Management 

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities 

Leadership and Management 

• Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person Specification:

Experience: 

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications:

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels 

Language Skills: English (fluent). No other languages necessary.

Telling the transformative stories of how credible sustainability systems help address some of the world’s toughest challenges has never been more important. From tackling climate change and reducing environmental impacts, to supporting farmer livelihoods and advancing human rights.

ISEAL is seeking an experienced communications professional with content creation, writing and campaigns strategy experience to bring ISEAL’s narrative to life. This role is ideal for a strategically minded storyteller, who thrives in a mission-driven environment and wants to shape how global audiences understand the power of market action on sustainability.

ISEAL is the global membership organisation for sustainability systems, including many of the world’s most respected schemes. Our members work across diverse sectors and issues – from labour rights and livelihoods to biodiversity conservation and climate resilience. We define credible practices for sustainability systems through the ISEAL Code and Credibility Principles. Businesses and governments use these tools to inform policy and frameworks, and to select the most impactful systems with which to partner.

As part of our small communications team, you will play a pivotal role in building ISEAL’s reputation as a trusted voice and thought leader. Reporting to the Senior Communications Manager, you will work with colleagues across programmes and projects creating content, providing campaigns advice and support, sharpening messaging, crafting compelling thought leadership material, and maximising the impact of our communications.

This role calls for an excellent writer who can think strategically and translate complex information into engaging stories, delivered in a range of formats. Whether your background is in journalism, corporate communications, or strategic storytelling, you will bring a strong editorial eye, creativity, campaign skills, and the ability to spot the stories that matter most. You are self-motivated and comfortable working in a dynamic, multicultural environment with multiple concurrent tasks and deadlines. In return, ISEAL offers an inspiring insight into the world of sustainability initiatives, a supportive organisational culture, and opportunities to develop professionally and personally in an international NGO environment.

Key responsibilities

Content creation and storytelling

• Develop and deliver high-quality content, including thought leadership campaigns (featuring podcasts, videos, editorials, and webinars)
• Amplify the work of project and programme teams, positioning it through the broader organisation narrative
• Write engaging news and feature articles that align with organisational priorities
• Review, edit and advise on content produced by colleagues and consultants
• Bring together complex and technical information and translate this into easy-to-understand messaging
• Safeguard ISEAL’s brand identity by ensuring all communications reflect its tone of voice and style, support colleagues to embed brand storytelling in their work through guidance and training

Messaging

• Develop and maintain ISEAL’s overarching organisational messaging framework, ensuring clarity, consistency and alignment with the broader narrative
• Create key message templates and toolkits for staff to support consistent communication across programmes, campaigns and external engagements
• Ensure ISEAL’s messaging reflects its mission, values and strategic priorities while resonating with diverse audiences
• Embed core messaging in content and campaigns
• Empower staff to confidently represent ISEAL by delivering messaging guidance and training that deepens understanding of organisational priorities and voice

 Campaign planning and delivery

• Provide programme teams with communication campaign planning advice
• Oversee the communications campaign scheduler, ensuring activities are coordinated and strategically aligned
• Lead dissemination and growth of thought leadership campaigns, with a particular focus on expanding podcast reach and impact
• Work with the senior coordinator to ensure campaign delivery is well executed
• Analyse the performance of campaign strategies to identify the most effective ways to expand ISEAL’s reach and improve engagement

Editorial oversight and sign-off

• Fully understanding and absorbing the organisational narrative, review and sign off on key communications materials, including social media copy and graphics, news page articles and organisation newsletters
• Ensure content adheres to brand, tone, and quality standards
• Keep key message resources such as FAQs and explainers up to date

Other responsibilities

• Create issue and crisis-response communications as needed
• Work with the communications coordinator to oversee content monitoring and metrics and assess effectiveness of communication tactics and strategies
• Ensure that review and approval processes, version control, and filing systems are in place to keep content accurate and sign-offs efficient
• Line manage and mentor direct reports, fostering growth and development

Essential experience, knowledge and attributes

• Significant professional experience in content creation and campaign delivery, ideally in an international NGO, membership body, or mission-driven organisation
• Exceptional writing and editorial skills, with proven ability to produce thought leadership articles and multi-format content (digital, video, podcast etc)
• Familiarity with podcasts and digital storytelling formats, including audience growth strategies.
• Familiarity with facilitating virtual meetings and webinars
• Strong campaign planning experience, including oversight of schedules and coordination across teams
• Demonstrated ability to translate complex sustainability and technical topics into clear, engaging messaging for diverse audiences
• Proven track record of developing and delivering campaigns that increase reach and engagement across a range of geographical regions, including experience using LinkedIn (organic and paid)
• Experience reviewing, editing, and signing off on communications materials
• Experience of maintaining brand voice and quality
• Strong organisational skills, with the ability to balance multiple projects and deadlines
• Excellent communication and interpersonal skills, with the ability to advise colleagues and work collaboratively across teams, displaying professionalism and tact
• Interest in and some understanding of sustainability issues
• Proficiency with digital communication tools and platforms, including virtual meeting tools (e.g. Teams, Zoom, etc.), collaborative working tools (e.g. Monday, Miro, etc.), and Microsoft Office (Word, Excel, PowerPoint)

Desirable

• Background in sustainability communications or eco-journalism.
• Understanding of sustainability systems, which may have been gained through professional, academic, or voluntary experience.
• Awareness of emerging trends in campaigns and digital content dissemination.

ISEAL´s culture and how we will help you thrive

Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.

These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.

We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.

Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.

We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Salary: £45,800-£49,800 p.a. depending on experience

Working hours: Based on a full time equivalent of 37.5 hours per week

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Annual leave: 25 days / year with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.

Ideal Start Date: February 2025

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 10 December 2025, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): starting 1 December

Pre-interview timed exercises (between 60 – 90 minutes from home): from 2 January

Panel interviews (in person): w/c 5 January

Decision: mid-January

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December

About the role

Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.

For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.

We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.

We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.

About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:

• Excellent verbal and written communication skills
• Previous Executive Level PA experience or hands-on administrative experience
• Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
• Reliable and responsible
• Excellent attention to detail where accuracy is essential
• Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
• Excellent research skills

In return:

Kids for Kids is invested in their employees and offers the following benefits:

• Flexible and supportive work environment
• Flexible working
• 25 days annual leave plus bank holidays

How to apply:

Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.

Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.

Other roles you may have experience in could include:

Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.

Digital Migration Manager

Salary: £50,000 per year
Contract: Six-month fixed term
Hours: 35 hours per week
Location: Remote, One day travel per month to London office

Role closing - Friday 5th December 10am

Interviews - 15th & 16th December, with the view of starting the role in early January 2026

Charity People are proud to be partnering with the National Literacy Trust (NLT), a leading UK charity dedicated to improving literacy for children, young people, and adults in disadvantaged communities. Their work transforms lives by tackling literacy challenges in schools, families, and communities across the country.

Earlier this year, the NLT welcomed the Centre for Literacy in Primary Education (CLPE) as a subsidiary organisation. Together, with a shared mission and alignment, they are building an integrated offer for schools while preserving CLPE's unique expertise. The next major step is to bring the two organisations digital systems together. The Digital Migration Manager will lead this critical project.

The successful candidate will design and deliver a roadmap to integrate CLPE's digital platforms with those of the National Literacy Trust, ensuring smooth operations and minimal disruption. This is a project management role, with a requirement to not simply propose and advise on steps, but to get under the skin, and unpick aspects, step by step

Responsibilities:

* Reviewing CLPE's current systems and mapping dependencies
* Planning and managing data migration across finance, CRM, email marketing, and web transactions
* Working with internal teams and external suppliers to deliver cost-effective solutions
* Ensuring the results support excellent reporting and a great user experience

The priority will be migrating the finance system in time for the new financial year (1st April).

Current Systems in place include Xero, Drupal, Dot Digital, Wagtail, Stripe, Business Central. Salesforce (Essential) - so experience of all or some of these will be an advantage. A working knowledge of Salesforce is essential.

You will bring:

* Significant experience managing data migration projects like this
* Technical expertise using the systems listed
* Skilled in handling large volumes of structured and unstructured data
* Strong background in digital system changes and user support
* Excellent communication skills to work with technical and non-technical stakeholders
* Experience managing agency relationships as this will be a key aspect of the role

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job Title:Challenge Events Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Fundraising Events Officer

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £38,000 - £41,523 depending on experience (FTE per annum)

Hours:  30 – 37 hours per week (Open to negotiation)

Contract: Permanent, all year round

Closing Date:  Thursday 4th December 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about challenge event fundraising and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an exciting new role leading the expansion of our challenge events programme.

You’ll be responsible for continuing the strong growth that we’re delivering in this area through the expansion of our challenge event portfolio and virtual challenge events. Line Managing the Fundraising Events Officer, you will work with them to manage our annual events and test new events and ideas.

This is a varied role with lots of potential for growth, development and the opportunity to shape the challenge event programme.

Key responsibilities include:

• Lead the delivery and expansion of Young Epilepsy’s challenge events programme.
• Continue to grow challenge event income, helping to diversify Young Epilepsy’s income.
• Lead and inspire the Challenge Events Team and delight our supporters.

What we need from you

• Collaborative, proactive, and passionate about improving the lives of children with epilepsy.
• Keen to learn and grow with a commitment to personal development.
• Imaginative, energetic and creative with a ‘can do’ attitude.
• Significant experience leading a challenge events programme within a supporterfocused organisation.
• Proven experience of successfully delivering virtual event fundraising and digital marketing.
• A passion for providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. There’s a loss of all sense of safety – not knowing when and where their next seizure will happen, who’ll be there and whether they’ll be hurt.

We’ve been transforming the lives of children and young people with epilepsy for over 125 years.

We’ve led the way in an inclusive, progressive, and nurturing approach to the education and support of children and young people with epilepsy.

Today, more than ever, Young Epilepsy is dedicated to standing up, with and for, children and young people with epilepsy. We’re here for them. It’s our job to listen and work with them so they can fulfil their potential.

We campaign for children’s rights. We deliver health services and research that improve diagnosis and treatments. We support children and young people throughout school, college, and university. We provide information, friendly advice, and practical help for living everyday life.  Together we create possible.

For further details of these and other vacancies, please visit our website: 

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).