Office manager jobs in islington, greater london
We are recruiting for a Quality and Operational Development Manager to join our team in London; the scope on this job involves….
Job Title: Quality and Operational Development Manager
Location: Hybrid working with the requirement to occasionally attend our Head Office (Vauxhall) and Refuge's services nationally
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent
Hours: 37.5
We are looking for a passionate and skilled Quality and Operational Development Manager to lead our work on strengthening and embedding quality assurance across our services. This is a vital role in ensuring that women and children receive the highest standard of support when they need it most.
As Quality and Operational Development Manager, you will lead on obtaining external accreditations, refresh internal audit processes, and oversee the development and review of operational policies. You’ll work collaboratively across teams and with survivors to ensure our services reflect best practice, legal compliance, and feminist values. We’re looking for someone with strong communication skills, experience in quality assurance or accreditation, and experience of working within domestic abuse or gender-based violence services, alongside a commitment to equity, diversity, and inclusion.
This is an exciting opportunity to make a real impact. You’ll play a key role in shaping Refuge’s approach to quality and service development and help shape the future of domestic abuse services. Join us and be part of a team that is changing lives every day.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 5 December 2025
Interview date: 17 December 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.
Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.
The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors - and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.
The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.
You will help attract new business, account-manage a number of clients and line-manage 4 members of the team. There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.
We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.
Business Support Team
The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager. The team is responsible for new business, account management, webinars and round tables, marketing, and product development.
Key Responsibilities
Leadership & Team Management:
· Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target.
· Role model by achieving own sales targets and developing client relationships with key accounts.
· Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.
· Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.
· Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.
· Foster a positive and inclusive team culture that reflects the charity’s values.
Sales & Account Management
· Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.
· Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.
· Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.
· Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.
· Represent the charity at exhibitions, events and conferences.
Service Delivery:
· Assisting the Director in implementing the strategy and scoping new revenue streams.
· Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.
· Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.
· Develop and improve tools and processes for engaging employers including through feedback.
· Keep abreast of changes in the related environment.
· Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.
· Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.
Skills/Experience
Essential
· Successful and demonstrable B2B sales record
· Track record in successful account management and relationship building
· People management experience
· Excellent organisational skills
· Proactivity
· Familiarity with Microsoft Office
Desirable
· Familiarity with case management systems such as Salesforce
· Experience of working in/understanding of the charity sector
Benefits of working at Protect:
- Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.
· 30 days holiday (pro rata) per year in addition to Bank Holidays
· A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction
· Supportive and collaborative colleagues
· Access to Open Up – a mental health support platform – for you and a family member.
· A sabbatical on completion of five years' service
Full benefits can be seen on our website. Protect is unable to support visa applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the welcoming heartbeat of a growing feminist charity.
Rape Crisis South London is looking for experienced and empathetic receptionists to job share.
As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building.
Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience.
Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.45 hours per week – from 8.45am to 2pm Monday to Friday; second role is 25.15 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays). Extra hours available for holiday cover.
Interview process
Shortlisted candidates will be invited to a one stage interview process:
Stage one: MS Teams
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Interview questions are sent 5 working days before the interview.
Recruitment is ongoing until the positions are successfully filled, and interviews may be held on a rolling basis.
All applicants must have the right to work in the UK.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
Safeguarding
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding.
How to Apply
Please submit your CV and a cover letter (up to 1,000 words) explaining how you meet the essential and desirable criteria.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
If you do not hear from us within a month of applying, please assume you have been unsuccessful.
The client requests no contact from agencies or media sales.
Corporate Fundraising Manager
Permanent
Salary: £42,000 to £47,000 per annum, plus benefits
Full time – 37.5 hours a week
London N1
We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.
The role is being advertised as full-time, but we would consider someone working 4 days per week pro-rata.
Closing date: 5pm, Friday 5th December 2025
Interviews: TBC
An exciting opportunity for an experienced Corporate Fundraising Manager has arisen at World Cancer Research Fund (WCRF); the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity.
We are seeking an outstanding corporate fundraising professional to join our Fundraising Development team. This is a key role for the organisation, proactively leading on new business; delivering mid and high-value partnerships and maintaining a healthy and active pipeline of new prospects to support the long-term sustainability of our work. The successful candidate will develop compelling proposals and pitches to build new relationships and provide excellent stewardship for existing corporate partners. They will manage and deliver the Corporate Partnerships strategy, annual operational plan, and income forecasting and develop accurate annual budgets and forecasts, monitoring performance against plan and setting KPIs and targets.
We are looking for an individual able to demonstrate a significant track record of success in achieving and exceeding set income targets in corporate fundraising as well as developing and delivering a corporate fundraising strategy, annual budgets, and delivery plans. Excellent written and creative skills, with experience in developing engaging proposals and applications for funding is crucial as is the ability to organise, prioritise, and deliver high-quality work to tight deadlines. Strong networking skills with the ability to manage high-profile relationships professionally and tactfully are essential.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date.
You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference where it matters most?
At Isabel Hospice, every pound raised helps us provide compassionate care, comfort and support to people facing one of the most difficult moments in life. Community fundraising sits at the heart of this mission, and we’re now looking for an experienced, inspiring and values-driven Community Fundraising Manager to lead and grow this vital area of income.
This is a big and meaningful role. You’ll shape the future of our community and challenge events fundraising, build powerful relationships across eastern Hertfordshire, and ensure every supporter has an exceptional and ethical fundraising experience, fully aligned with the Fundraising Regulator’s Code of Fundraising Practice.
About the role
As our Community Fundraising Manager, you will:
- Lead the development and delivery of our Community & Challenge Events Fundraising Strategy
- Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
- Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
- Ensure all community fundraising is fully compliant, safe and ethical, protecting supporters, volunteers and the reputation of Isabel Hospice
- Manage, support and develop a motivated Community Fundraising Team
- Work closely with colleagues in Marketing, Communications and across the organisation to deliver compelling, insight-led campaigns
- Represent the hospice at community events, presentations, and meetings, proudly sharing our purpose and impact
This is an opportunity to bring your ideas, your energy and your leadership to a growing and ambitious charity.
About you
You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and excellent organisational skills, along with the drive to meet income targets while delivering outstanding supporter care.
You will also bring:
- Proven experience in community and/or events fundraising
- A strong understanding of the supporter journey and how to nurture long-lasting relationships
- Excellent planning, budgeting and organisational abilities
- Experience managing or mentoring staff or volunteers
- The ability to communicate confidently and compassionately with a wide range of people
- A love of variety - you’ll be out in the community, leading your team, analysing data, and developing new ideas
- A commitment to compliance and an understanding of ethical, transparent fundraising
- Self-motivation, creativity, and determination to deliver exceptional fundraising for a cause that truly matters
- A full driving licence and access to your own car
Why join us?
Working at Isabel Hospice means joining a warm, supportive and passionate team who care deeply about our community. You’ll be encouraged to innovate, to build meaningful partnerships and to make the role your own, all while knowing your work is transforming lives every single day.
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect.
We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Purpose of the Job
The Director of Finance will join the leadership team, contributing to the overall management of the charity and provide strategic oversight across Finance, IT, Health & Safety and Risk management.
This role is critical in ensuring the charity’s long-term sustainability and effectiveness in supporting people who need us most. The postholder will ensure robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.
Main Duties and Responsibilities
Mission and values
- Champion a culture of accountability, inclusion, and continuous improvement.
Strategic Leadership
- Support the lead role of the CEO on Board Reporting.
- Work closely with the CEO and Board to shape and deliver the charity’s strategic and budget plan.
- Lead the development of financial and IT strategies that support the charity’s compliance.
Finance
- Oversee all financial operations, including budgeting, forecasting, financial control, reporting, and audit.
- Ensure organisation-wide compliance with internal financial procedures and legal compliance.
- Prepare reports for the Leadership Team and Board of Trustees analysing performance against KPIs.
- Provide financial reporting to high level commissioners.
- Develop the annual budget and financial forecasting in collaboration with the Leadership and Senior Management Team.
- Oversee cashflow management.
- Translate complex financial information to non-finance budget holders to help them manage their own budget and make informed decisions.
IT, Health & Safety and Risk Management
- Oversee the IT infrastructure and cyber security, ensuring appropriate development and maintenance of IT systems.
- Ensure compliance with data protection regulations (e.g., GDPR), particularly in relation to sensitive client data.
- Oversee organisational compliance including gaining and retaining accreditation certificates including ISO accreditation.
- Oversee Health & Safety Compliance including management of the organisational Facilities function and the annual Health and Safety Audit.
- Oversee risk management policies and processes including the updating of the Board Risk Register in collaboration with SMT colleagues.
Person Specification
Qualifications
Essential
- An accountancy qualification e.g. CCBA, CIMA.
Desirable
- A relevant qualification in Management and/or Leadership (or willingness to work towards).
EXPERIENCE
Essential
- Extensive senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation.
- Experience of leading and managing change.
- Experience of charity accounting and accounts preparation under SORP reporting requirements.
- Significant experience of leading and developing high performing teams.
- Experience or knowledge of data protection and GDPR compliance.
Desirable
- Understanding of the Mental Health Commissioning Landscape and the third sector.
SKILLS & ABILITIES
Essential
- Excellent technical accounting skills.
- Ability to lead with vision, developing associated strategies and plans for implementation.
- Evidence of strong leadership, highly effective communication, and people skills with the ability to tailor communications to a range of difference audiences.
KNOWLEDGE & UNDERSTANDING
Essential
- Knowledge of payroll management and systems.
- A thorough understanding of strategic financial management.
- Broad knowledge of statutory regulations and compliance relating to government.bodies, companies and charities including finance, audit, data protection, governance, and risk management requirements.
PERSONAL QUALITIES
Essential
- Able to give a strategic lead and inspire others.
- A confident and effective person-centred decision maker.
- Resilient with a positive outlook and personal drive.
- Commitment to the practical application of safeguarding, data protection, and equal opportunities.
- Commitment to developing and maintaining a high level of service to service users, colleagues, trustees and other stakeholders.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
We pride ourselves on being a values-driven organisation, and we’re looking for a like-minded Operations Manager to join the team in this new role.
Blending people skills with project and process expertise, you will be organised and adaptable. You will be adept at spreading yourself across multiple functions and have the right balance of assertiveness and human touch to get things done. We are looking for someone with strong oral and written communication skills, who will be able to lead meetings and write effectively for a wide readership. This is a varied role, in a lively and friendly organisation where no two days are the same, which will suit someone with a strong interest in criminal justice.
You may come to us as an already-established manager, or someone looking to step up into a more senior role. You may have experience across some of the usual operations functions, such as HR, facilities management and project management. Or, you may have developed a specialism in your career and be looking for a wider remit and leadership role.
Research tells us that marginalised groups of people may not apply for jobs unless they meet 100% of the criteria. We also know that good applicants can come from many backgrounds with different experiences that might not seem “standard”! We’d still love to hear from you, even if you don’t feel like you check all the boxes as you read through this job pack. We value people who bring unique perspectives and knowledge to our team.
We hope you’ll apply: what is most important to us is sharing our values and attitude to work – the rest we can work on through our culture of feedback and development.
The client requests no contact from agencies or media sales.
We’ve ambitions to change so much, to improve support for endometriosis – are you the experienced and highly organised Executive Assistant to CEO we need to help us?
We are the UK’s leading charity for all those affected by endometriosis, determined to ensure that everyone gets prompt diagnosis and the best treatment and support. We have an exciting opportunity for an experienced Executive Assistant to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial role for our small but growing charity, supporting the CEO to ensure the smooth running of the organisation. You’ll be a key point of contact, proactively managing all aspects of EA support to the CEO to enable them to maximise their performance and delivery, as well as coordinating our governance administrative systems and processes. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.
The role will be ideal for a highly organised, proactive, and experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking in a fast-paced environment. You will be a born organiser, with superb judgment, a diplomatic approach, solution focused and with excellent problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly. You will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Advanced skills in MS Office are essential. Your written and verbal communication skills will be first-rate, with stakeholders at all levels. You will be comfortable handling confidential material with the utmost discretion. You will have proven experience supporting senior executives and Boards, ideally in the charity or non-profit sector. The EA will also play a proactive role in improving organisational processes and supporting priority areas as needed.
This will be a busy, varied and important role working closely with the CEO to make sure their diary supports their strategic priorities. Key responsibilities include managing, triaging and responding to emails, complex diary management to ensure effective use of their time, providing briefing papers and ensuring the CEO is well prepared for meetings, and ensuring we’ve efficient governance and office processes. You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills. You will act as that indispensable individual for the CEO, ultimately responsible for proactively ensuring their work life runs effectively and efficiently. The key focus of the role is to ensure the CEO is able to maximise their impact and influence in the charity, plus ensuring the smooth operation of board and committee functions,
This is a hands-on role in a small but ambitious charity, ideal for someone who’s willing to get stuck in, take initiative, is flexible and brings structure and calm to a busy leadership team. You’ll be a trusted partner, helping to manage schedules, coordinate meetings, prepare documents, and ensure everything runs smoothly behind the scenes.
We look forward to receiving your application.
Job title: Executive Assistant to CEO
Reporting to: Chief Executive
Working hours: Full time/ 37.5 hrs a week
Location: Endometriosis UK’s office at London Bridge, with hybrid working options
Contract: Permanent
Annual salary: £38,000 - £40,000 depending on experience, and incl London Weighting
Closing date for applications: 9am, Monday 1st December 2025
Interview date: Monday 8th and Tuesday 9th December, at our office in London Bridge
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Closing Date: 03 December 2025 at 00:00
The Churchill Fellowship:
The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.
Purpose of the role:
Are you curious about the society we live in and passionate about making a difference? We’re looking for a creative, passionate and organised manager to join the newly established Activate Team.
The Activate Manager will manage the delivery of the new Activate Fund, which has been designed to enable Churchill Fellows to turn their ideas into action for the benefit of individuals and communities in the UK.
The role will also collaborate closely with the Research and Engagement team to design and deliver new forms of non-financial support for Fellows, enabling them to maximise the impact of their learning, and their potential to create change.
Key Responsibilities
1. Application support
- Acting as the first point of contact for the Activate Fund, managing the inbox, responding to enquiries, providing empathetic and tailored support to applicants and grant holders.
- Designing and delivering support for applicants, for example webinars, 1:1 surgeries, contributing to guidance materials and media content.
- Contributing to the development of Fund documentation, including updating email templates used at each stage of the selection process, in close collaboration with the Salesforce team.
- Participating in longlisting applications alongside the Head of Activate to create a strong shortlist for external panels.
- Co-ordinating the shortlisting and interview process: creating the interview timetable, inviting, briefing and training panel members, liaising with interview candidates, organizing relevant documentation, and supporting the smooth running of interviews.
- Working with the Communications team, supporting the development of key messaging in the run-up to the launch of the Activate Fund in Spring 2026, including drafting web copy and e-news, sourcing case studies and quotes.
2. Grants Management
- Liaising with Activate grant holders to ensure award documentation is signed and returned and responding to any queries.
- Being the main point of contact for Activate grantholders, offering or signposting appropriate advice and support to aid successful project delivery.
- Managing the reporting and payment process in close collaboration with the Salesforce and Finance teams, reviewing progress reports, approving payments and requests for changes to grant duration or budget allocation within agreed Fund parameters.
3. Capacity Building
- Exploring, designing and delivering or brokering a range of additional support for grant holders, such as coaching, mentoring, convening, network-building, skills development and action learning.
- Collaborating with colleagues in the Research and Engagement team to make sure this capacity-building programme complements the wider Fellowship offer.
4. Evaluation and learning
- Supporting the ongoing improvement of the Activate Fund through analysis of application and award trends and by collecting and reviewing feedback, with a particular focus on EDI.
- Contributing to external evaluations and internal reviews of the impact of the Fund, as required, for example through the provision of monitoring data, sourcing of Fellows for interview.
5. Fellowship Team
- As part of the Fellowship Team, contributing to the overall preparation and running of Connect and Inspire, the annual event for new Fellows, and the biennial Award Ceremony.
- Being a proactive and collaborative member of the team, providing support to colleagues where required during busy periods of the year and contributing to a culture of ongoing and open learning.
Person Specification
- Grant making experience with evidence of supporting the delivery of a selection process and/or managing a portfolio of grants.
- Experience of designing and delivering learning programmes, facilitating communities of practice and/or providing coaching/ mentoring to support individuals to achieve their potential.
- Experience of working with or supporting people with lived experience in a learning, project management or funding role. Desirable
- Experience of piloting and evaluating new interventions/programmes with a view to scale. Desirable
- Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
- Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement. Desirable
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
- Strong numeracy skills, with an ability to assess viability of project budgets, review financial reports and manage grant payments.
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
- Excellent organisational, and time management skills with an ability to prioritise competing demands
- Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
- Experience of developing relationships with external organisations, teams, and individuals to source additional support and ideas.
- Ability to meet deadlines and work under pressure.
- Attention to detail and accuracy.
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
- Curious, open-minded, agile and not afraid to fail.
- Ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
- People focused and passionate about supporting others to achieve their potential (both Fellows and colleagues).
- Commitment to equity, diversity and inclusion.
- Commitment to the values and ethos of the Churchill Fellowship.
- Commitment to achieving excellence through personal development and continual learning .
About our charity: Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits, and wellbeing package:
- Salary - £42,000.00 per annum (5 days per week/36.5 hours)
- Hybrid working policy (4-6 days per month in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1-week paid leave for volunteering (pro rata for part-time staff)
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay.
- Employee Assistance programme
- Life assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.
Note: Unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
We are committed to ensuring a fair and inclusive recruitment process and are happy to provide any reasonable adjustments candidates may need during the application or on the job. Please let us know if you require any support
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: South London
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £51,078.01 - £56,441.20 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
- Provide clear, supportive leadership that encourages development, accountability, and innovation.
Key Responsibilities
- A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
- Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
- Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
- A track record of developing talent, driving performance, and creating a positive workplace culture.
- Recruitment, induction, and training of a full service delivery team including local leadership
What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility.
- Strong interpersonal, negotiation, and communication skills.
- Excellent knowledge of compliance, regulatory, and governance frameworks.
- Competence in data analysis, reporting, and using performance metrics to drive improvement
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Interim People, Culture & Operations Manager
International Non-Profit | Hybrid London | Immediate Start | 2 - 3-Month Contract
Our client—an impactful, mission-led global organisation—is seeking an immediately available experienced Interim People, Culture & Operations Manager to lead UK people operations and support key global PCC initiatives. This is a chance to make a meaningful, visible impact from day one.
The Role
Lead UK People & Culture Operations
Deliver the UK people strategy and oversee efficient, compliant HR operations.
Improve systems, policies and processes in line with best practice.
Support leaders on employee relations, performance management and inclusive recruitment.
Drive Culture, Learning & Organisational Development
Support leadership development, team-building and change initiatives.
Champion wellbeing, DEIB and a positive, learning-focused culture.
Manage Operations & Office Services
Oversee facilities, suppliers, insurance, IT assets and H&S compliance.
Ensure payroll and pensions run smoothly with Finance.
Contribute Globally
Collaborate with the Global PCC team on cross-border projects and alignment.
About You
CIPD or equivalent HR background.
Strong generalist HR experience and excellent UK employment law knowledge.
Confident handling employee relations and operational HR delivery.
Skilled in stakeholder engagement, culture-building and organisational development.
Nice to have: coaching/mentoring, office management, INGO experience.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Philanthropy Manager
Welcome to Population Matters
We are an environmental charity, and we believe all populations matter. We are all interconnected and all species rely on each other, yet no one is talking about the impact the growing human population is having on the planet.
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
We conduct evidence-based research, build networks of powerful advocates, work with global partners, and support female leadership and male allyship to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
Are you passionate about our cause?
We have just entered a new five-year strategy period and are looking for a Senior Philanthropy Manager with the experience, gravitas and growth-mindset to deliver our objectives. This is a new role, giving you the opportunity to shape the philanthropy programme and develop donor-centric experiences, proposals and feedback.
How to apply
Please apply by sending a CV (no more than three A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The deadline for applications is midday on Wednesday 26th November. We will inform successful first round candidates by 5pm on Friday 28th November and we will hold first interviews on Thursday 4th December via Teams. We will hold second interviews in person, in London, on Monday 15th December.
Please refer to the attached EDI statement for further information.
Note: We are reviewing applications on a rolling basis and may withdraw this job advert before the published expiry date.
#Senior Philanthropy Manager #Philanthropy Manager #Philanthropy #Philanthropy Management #Philanthropy Strategy #Philanthropy Planning
The client requests no contact from agencies or media sales.
Closing date: 28 November 2025 at 00:00
Development Manager
Purpose of the Role
The Development Manager will play a vital role in expanding The Churchill Fellowship’s income from Trusts, Foundations, and other institutional funders. Working closely with the Development Director, the post holder will identify, cultivate and secure new funding partnerships that support our core Fellowship programme, unrestricted income, and the Activate Programme in line with our organisational priorities.
The postholder will manage the full funder journey, from initial engagement to long-term stewardship, ensuring all relationships are grown and managed professionally and effectively. They will work closely with relevant departments to coordinate proposals, reports, and communications, helping maintain strong connections with funders.
Key responsibilities
Prospecting and Pipeline Development
- Research and identify new potential supporters, primarily from the Trusts & Foundations sector, with some engagement of aligned individuals or family-foundation prospects in conjunction with the wider Development Team.
- Support the Development Director in delivering targeted cultivation and engagement strategies to grow new income streams.
- Build and maintain a healthy, dynamic pipeline of qualified new business opportunities.
- Monitor sector trends to identify emerging supporters and new partnership opportunities
Approaches and Proposal Development
- Prepare tailored, persuasive funding proposals, applications, and cases for support, drawing on internal expertise and materials.
- Lead on initial engagement with new prospects, coordinating meetings, briefings and follow-up communications.
- Manage the cultivation process ensuring prospects receive timely and professional engagement throughout.
- Collaborate with internal teams to ensure proposals are accurate, evidence-based and aligned with organisational objectives.
Relationship Management
- Act as the key contact for donors and funders secured through this role, managing relationships and ensuring continuity of communication.
- Work closely with the Development Director, Appeal Director and CEO to coordinate senior-level involvement in funder engagement where appropriate.
- Ensure accurate monitoring, evaluation and reporting for all grants, providing timely updates and impact information to funders. Liaise with colleagues across the organisation to identify when and how internal contacts or senior volunteers can support prospect engagement, ensuring this complements any existing relationships or approaches.
Internal Collaboration and Systems
- Record all activity in Salesforce, ensuring accurate data capture on all prospect and funder activity.
- Contribute to income forecasting and team reporting
- Collaborate with colleagues across departments to align fundraising approaches with strategic initiatives, ensuring consistent messaging and shared priorities.
General
- Ensure fundraising activity complies with relevant regulations, GDPR, and due diligence processes and ethical fundraising policies
- Support Development team events and activities as required, occasionally outside normal working hours.
- Undertake any other duties as reasonably required by the Development Director to support the success of the team and organisation.
Person Specification
Qualification:
- Degree level or equivalent transferable skills - Desirable
Skills and Experience
- 3 - 5 years’ experience in a fundraising, grants or donor facing role, particularly prospecting new funders
- Proven success in securing funding from Trusts & Foundations or HNWIs, particularly new business (one-off or multiyear grants and repeat grants)
- Strong experience in research & prospect identification for trusts/foundations or major donors
- Excellent proposal/application writing, with ability to tailor cases to funder priorities
- Good interpersonal and communication skills — able to engage funders at senior levels and with colleagues internally
- Strong organisational skills, managing multiple proposals and deadlines simultaneously
- Proficiency with CRM systems (preferably Salesforce) and using it to manage pipeline / prospect data
- Ability to interpret and present information (budgets, impact data, reports) clearly to funders and internal stakeholders
- Ability to work both independently and in collaboration with senior staff, trustees and senior volunteers
- Knowledge of fundraising regulations, due diligence and GDPR
Personality Characteristics
- Proactive, self-starter with a solution focused approach
- Resilient, adaptable, and comfortable working in a dynamic environment
- High attention to detail and commitment to accuracy (important in proposals, budgets, follow-up)
- Strongly committed to the values, mission and ethos of The Churchill Fellowship
- Comfort meeting face‑to‑face and representing TCF externally
- Ability to meet deadlines under pressure and prioritise work effectively
- Collaborative, dependable and able to work with integrity
- Willingness to travel occasionally and work flexibly to meet funders.
Other
- Some UK based travel required for meetings, presentations etc
- High level of proficiency in Microsoft Office, particularly Excel, Word and Outlook
About our charity
Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary £45,000 per annum
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
About The Social Change Nest
At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency.
We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2020, we have supported groups in securing over £37m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.
The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.
We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here.
How we work
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together.
We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them.
The ideal person will enjoy working towards building something new and exciting for our clients, and be able to thrive when things change quickly which you need to adapt to. You’ll be the type of person that will intuitively look at the entire system and how your role and function fit into it, always looking to collaborate and make sure there’s great communication across each part of the business.
About You
We are looking for a HR Manager to lead on external HR services delivered through The Social Change Hive (SCH). The Social Change Hive is an ethical payroll management service for people and organisations working towards social change. This role ensures that Hive clients receive expert HR guidance, compliant processes, and a positive employee experience.
Internally, The Social Change Nest’s day-to-day HR administration will sit with the Operations Manager – People & Systems. The HR Manager will collaborate with the Operations Manager to ensure alignment and provide specialised HR expertise where needed but will primarily focus on client-facing HR expertise.
Skills & Experience
- Proven experience as an HR Manager or similar role,
- Strong understanding of UK employment law and HR compliance.
- Experience with employment services is a strong advantage.
- CIPD qualification level 3 is essential.
- Experience of working within a team, with excellent communication skills
- Experience of managing HR platforms is desirable
- Exceptional organisational skills
- Excellent interpersonal and communication skills
- Ability to work with diverse social organisations, activists and changemakers
- Enjoys working in a fast paced environment
- Demonstrable experience of project management
- Exceptional attention to detail
- Strong and creative problem-solving skills
- Process-oriented
- Strong interpersonal skills and experience with stakeholder management
- Confident with numbers and finances
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
Key responsibilities
Client HR Support & Advisory (50%)
- Provide expert HR advice and support to Hive clients, ensuring compliance with UK employment law.
- Act as the main point of contact for client employee relations (e.g. disciplinary, grievances, contract changes, leave entitlements).
- Support Hive clients with recruitment and induction processes, ensuring accessible, values-led practices.
- Deliver HR compliance checks for Hive clients, including contracts, policies, and processes.
- Advise clients on best practice for wellbeing, inclusion, and trauma-informed HR.
Compliance & Risk (20%)
- Ensure Hive services remain compliant with UK employment law and statutory requirements.
- Monitor changes in employment law and update Hive policies, templates, and processes accordingly.
- Oversee HR risk management for client organisations, escalating high-risk issues to Head of Operations.
Client HR Systems & Processes (15%)
- Manage Hive’s HR platforms (e.g. BrightHR) for client employees.
- Ensure accurate employee records and reporting for Hive client staff.
- Maintain and update client-facing HR resources and guidance.
Payroll & Benefits (10%)
- Support Hive’s payroll function by advising on client HR inputs (contracts, salary sacrifice schemes, benefits).
- Liaise with SCN Finance and external providers to resolve client payroll queries.
Internal support to Operations Manager (5%)
- Support Operations Manager with escalated HR queries and employee relations management
Terms and benefits
Terms: The role will be 30 hours/week. We will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional UK travel will be required (by arrangement).
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £31,416 (pro rata, 30 hours a week)
Contract duration: This is a permanent contract.
Location: You must be based inside the UK. We have an office in Farringdon, London which London-based staff are in 2-3 times a week. We do have some staff working remotely but due to the responsibilities of the role, we would prefer the Head of Operations to be London-based.
We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person and for which we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary.
Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.
Holiday: 28 days plus bank holidays
Employer pension contribution: We offer a 3% employer pension contribution, that you will be auto enrolled into after 3 months of employment with SCN.
Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP.
Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:
- Salary sacrifice/exchange schemes for groceries, childcare and pensions, which provide staff with savings on National Insurance contributions, and tax where applicable.
- Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
- Benefits app – retail discounts. Select from over 80 brands.
Start Date: January 2026, or sooner depending on availability
How to apply
To apply please fill out this application form, following the instructions on the first page.
IMPORTANT: You will need to sign in with a Google account in order to access the form. This is required to enable you to attach a CV to your form submission.
We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process, view our AI use guidance for some points to consider.
Hiring process
We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.
We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and cover note when deciding to progress to the interview stage.
If you need any accessibility accommodations for this application please do not hesitate to contact us via the details on our website.
Please visit our main vacancies page for our equal opportunities statement.
The client requests no contact from agencies or media sales.
We are recruiting three Delivery Managers, two on a Fixed Term Contract for 23 months and one Permanent, to join our Service Design Team. Please state clearly in your supporting statement if you wish to be considered for the Fixed term or Permanent role.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.
As a Delivery Manager you will take delivery lead of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our digital roadmap.
As a Delivery Manager, your role is to support one or more skilled multidisciplinary teams to deliver value. Within the Fund context, this typically means accessible user-centred services supporting our grant-holders, staff and the communities they serve.
Your role encompasses three main areas of responsibility:
- Agile and lean practices - coaching your team(s) to maintain a delivery and learning focus, using appropriate techniques to help them benefit from being agile.
- Team health and happiness - encouraging and motivating your team(s), enabling them to focus on their core work. Building trust and managing team dynamics.
- Delivery support – this covers range of tasks: reporting progress; helping product managers develop roadmaps and backlogs; building stakeholder relationships; removing obstacles for your team(s) and keeping the team focussed on delivering value whilst balancing strong user centred design, budget and time.
While you are an expert in agile delivery and team dynamics, you’re also required to have a thorough understanding of the principles of product and service design, software development, user research, user experience and accessibility.
Key responsibilities may include:
- Support the delivery of accessible user-centred services
- Lead on creation of delivery plans and report delivery progress
- Facilitating a range of agile ceremonies and workshops
- Support product managers to develop roadmaps and backlogs
- Build stakeholder relationships
- Agile team coaching and helping the team develop their agile skills
- Encourage and motivate a skilled multidisciplinary team (design and development) to deliver value in a timely manner
Interview details:
- Date: 10 - 12 December 2025
- Format: Virtual
- Location: UK-wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown
We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Solid foundation in agile delivery; experience using different approaches & delivery methods, choosing appropriate methods to fit the situation.
- Understanding of user-centred design/delivery across different stages of a project lifecyle.
- Experience in facilitating a range of agile ceremonies including team planning, reviews, retrospectives and stand-ups. Can bring people together to form a motivated team and create the right environment for a team to work in.
- Ability to maintain delivery momentum, managing a sustainable pace & tempo. Continuous approach and using to data to inform planning, forecasting, estimating, managing uncertainty and contingency planning.
- Ability to actively address risks, issues & dependencies (including outside ownership) and remove blockers or impediments affecting delivery. Proactive approach to recognising & dealing with issues and blockers.
Desirable Criteria:
- Delivery day to day financial management, balancing cost vs value, monitoring cost, budget & escalate issues.
- Certification in either Certified Scrum Master (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP), Agile Project Manager (AgilePM), training is useful, although practical experience is more important.
- Technical knowledge of software development life cycle (SDLC) and ITIL processes. Ability to act as a bridge between technical & non-technical colleagues.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.