Office Manager Jobs in Islington, Greater London

Administration and Systems Manager 

£35k p.a. 

Location: initially remote working but to be hybrid based in W/NW/SW London.

We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18.  We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.

About Help

Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.

This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client. 

The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.

About the job

The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.

Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20. 

We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.

Key responsibilities

Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.

Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities. 
Systems management.

Managing the impacts and interactions between processes and systems which can be complex and far reaching. 

Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.  
Information review, reporting and continuous improvement.

Create, review and report on operational data and use this information to solve potential problems or strengthen business performance. 

Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date. 

Stakeholder management

Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.

Quality of service 

Ensure all queries and contacts are dealt with professionally, accurately and promptly. 

Manage all aspects of the administrative tasks and process required.

The Candidate

Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.  

Skills:

· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.

· Interpersonal, line management, coaching, and verbal and written communication skills.

· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.

· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous. 

About you:

· Self-motivated and able to work on your own initiative.

· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.

· Excellent attention to detail, thorough and accurate. 

· Proven track-record in high quality customer service skills, confident on the telephone.

· Quick to learn new systems and proficient with technology. 

Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.

This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.

The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Hybrid working policy:

We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 9th May 2024
Interview date(s): 17th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Location: Southwark, Haig House Hybrid

Contract Type: Permanent

Hours: Full Time, Monday to Friday

Salary: £41,172 to £42,192 per annum (Inclusive of London Supplement)

Can you drive the execution of complex supporter development campaigns whilst fostering a culture of collaboration at The Royal British Legion?

We’re looking for a passionate and experienced direct marketing professional that thrives on leading, delivering and overseeing multi-channel campaigns and projects.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Supporter Development Manager, you’ll have a crucial role in engaging and developing our existing supporter-base through a range of activity. As well as being a confident project manager, you’ll need to be a strong communicator to engage with a diverse range of internal and external stakeholders to ensure our campaigns hit deadlines and deliver targets.

Understanding your budgets and campaign performance is also a vital part of this role as you’ll play an important part in budget development and management. Our programme is always focussed on further developing and growing our supporter engagement and financial support, so this role requires strong knowledge of audience segmentation, planning in a supporter-centric way and campaign KPIs. It’s also important to understand how we’re compliant and working within all regulations and as well as best practise processes.

With the protection and growth of individual giving and legacies being two of the ‘Three Giants’, this is an especially exciting time for us. You’ll be joining a re-energised team ready to embark on a new focused direction to serve the thousands of beneficiaries who need our help every single day.

We’re looking for a dedicated and enthusiastic team member that will help us drive forward continuous improvement and look for opportunities for our programme. We look forward to hearing from you!

Specialism: This role will primarily lead in our engagement and ongoing development of our regular giving programme. (This includes products like Poppy Supporter as well as other forms of regular donations.)

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: Midday 10th May 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.

Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.

As estate manager, your main duties will be to:

1. Give the TMO the strategy it needs to deliver an excellent housing service for residents.

2. Ensure that the TMO is adequately and responsibly resourced.

3. Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.

4. Provide effective day-to-day leadership, management and supervision of staff.

5. Uphold a service culture which puts residents’ satisfaction at the heart of delivery. 

6. Ensure the effective delivery of the TMO’s housing management functions.

7. Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.

This could be you if you have:

• 4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;

• good knowledge of housing law or current issues relating to social housing;

• experience in procuring contracts and managing contractors;

• a proactive, can-do attitude, and an ability to motivate a team;

• excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;

• Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing. 

The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.

Please download the job description and person specification, and send your CV and Cover Letter by the closing date.

Office Coordinator (Maternity Cover)

The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office.  Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:

· General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc.

· Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management.

· Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested.

· Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc.

· Responsible for ensuring a clean, safe, tidy, and professional office environment at all times.

· Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management.

· Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning – conduct fire safety awareness training upon request.

· Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more.

· Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding.

· Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit.

· Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request.

· Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office.

· Supporting staff in the office with questions, inquiries, and support needs.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice. 

ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include:

· Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events. 

· Other corporate (ad-hoc) special projects as required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Previous or current office administration experience. 

· Ability to work in-person from the London-office 4 days a week.

· Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile.

· Ability to communicate effectively with people at all levels, and build collaborative working relationships.

· Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work.

· Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer. 

· Organized, logical, detail oriented. 

· Relevant higher academic qualification/s or equivalent professional experience.

· Fluent spoken and written English

PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.

Vacancy Timeframe:

Deadline for applications: 11 May 2024. Applications will be reviewed as and when they arrive.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.

ABOUT SUZY LAMPLUGH TRUST  

The post of Stalking Training & Consultancy Development Manager represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on Stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for over three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.

You will have the opportunity to work with a professional, highly experienced, motivated, innovative, and consultative sales team, and will benefit from significant learning and developmental opportunities to advance your sales career.

COMPANY BENEFITS  

The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.

Your voice is key to shaping the future of the Trust, through active staff engagement in the operational and strategic direction of the trust.

We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.

To this end we offer all our employees a good benefits package including:

• Competitive salary.

• Commitment to ongoing training and development of staff.

• Hybrid working (40% in the office).

• Flexitime Policy.

• 28 days annual leave (increases after 3 and 5 years to a maximum of 33 days pro rata) + public holidays.

• Special leave for life events.

• Pension scheme with 5% employer contribution.

• Health & Wellbeing App with access to advice, counselling, legal support, and a wide range of discounts.

• Occupational Sick Pay (which increases after 3 years).

• Cycle to Work scheme.

• Interest-free travel loan for annual season ticket.

• Regular all-staff off-site meetings and events. 

PURPOSE OF JOB 

• To deliver a range of stalking training courses to Trust clients, work with internal experts to ensure course content is kept up to date, provide consultancy project support, and collaborate with a range of statutory and non-statutory clients and stakeholders.

• To support the Commercial Stalking Lead in generating new and repeat business through managing relationships with internal and external stakeholders.

Please refer to the attached pack for detailed Job Description and Person Specification.

About Bendrigg

We make adventure accessible, working together to overcome barriers and transform lives.

The spirit of adventure is incredible. A bona fide superpower that can fill any one of us with conviction and confidence, with new abilities and renewed agency. And it’s universal too – not the exclusive preserve of the advantaged and non-disabled. It’s for everyone, because we’re making sure it is.

At Bendrigg, we have the setting and the scenery, the equipment and the expertise, the people and the passion. Together we have a limitless supply of adventure. With a limitless determination to improve people’s lives.

Because we know that, whatever adventure means to each individual, it has the power to empower. To challenge and inspire, to tear down barriers and build up possibilities, to create real and lasting change. Above all, it has the power to change minds – within those individuals and across our whole society: changing the way people see their world, and changing the way the world sees them.

At Bendrigg we create change, one adventure at a time.

The role: Fundraising Manager

We are seeking a Fundraising Manager with a passion for our mission, who will build positive relationships to secure significant income, working together to harness the power of adventure to create lasting change and transform communities for all.

This is a new role, leading our small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Business Development, the successful candidate will oversee all fundraising income generation activity and lead on our Major Donor Giving Programme. A typical week could involve meeting with prospective donors, developing a case for support for a new stream of work, supporting team members to develop their own fundraising skills, and working with other departments to raise awareness of Bendrigg’s work.

This is an exciting opportunity for a seasoned fundraiser to join and lead a forward-thinking and inclusive team and develop Bendrigg’s fundraising to support our new Strategic Plan. This opportunity is open to those wishing to work remotely (there would be an expectation to attend the office for a minimum of 2 weeks during the induction process, and thereafter at least 3 days per month throughout the year), looking for a hybrid working pattern or wanting to be fully office-based. The role is full time, however part-time on a minimum of 0.8FTE would be considered for the ideal candidate.

We welcome and encourage applications from candidates of all backgrounds, irrespective of gender, disability, colour, race, nationality, ethnic or national origin, marital status, sexual orientation, religion, or criminal records.

Working at Bendrigg

Whilst at Bendrigg, our visitors feel ‘celebrated’ rather than just ‘accommodated’ and we want no different for our staff. We understand that everyone is different and try to be as flexible as possible. We are proud to offer a caring and supportive working environment with a number of benefits including:

· Holidays: Staff receive 30 days paid holiday plus bank holidays (FTE, part-time pro-rata).

· Lunch: lunch and refreshments are provided for anyone working on-site from our amazing catering team.

· Training: personal and professional development is actively encouraged and rewarded. Staff are provided with opportunities for external training as well as a number of internal training sessions throughout the year.

· Pension: All employees can take advantage of our pension arrangements whereby contributions of 5% from the employee are matched by 5% from Bendrigg.

· Sick pay: company sick pay starting at 1 month full pay in any 12 month period after the first 6-months, and rising to 3 months full pay (in any 12 month period) after 2 years of service, and 6 months full pay (in any 12 month period) after 5 years of service.

· Maternity & Paternity Pay: Statutory Maternity & Paternity Pay

· Parental leave: We understand that you may need time to settle children into a new school, or you may want to spend more time with a child. Bendrigg offers 18 weeks unpaid leave for each child up to their 18th birthday (maximum of 4 weeks per year).

· Emergency Dependant & Compassionate leave: Up to 5 paid days per year

How to Apply

If you feel you could belong at Bendrigg then please download the full job description for more information. Please submit your CV and a covering letter detailing how you fit the person specification. A strong cover letter will include:

· why you want to work at Bendrigg and why this role appeals to you personally,

· highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.

For more information

We welcome informal enquiries so please do contact our office if you have any questions.

All enquiries relating to this post should be made to: Sarah Garman, Head of Business Development

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

The Furniture Makers’ Company is the City of London livery company and charity for the furnishing industry.

Our role is to sustain a thriving British furnishing industry with a talented workforce delivering high quality products, which supports those in need from within its ranks and those who have served it in the past. We achieve this through three pillars of activity – education, excellence and welfare.

We are seeking an organised and driven individual for a maternity cover to lead on our education and training programme, which is facilitating the growth of a talented workforce by inspiring, connecting and retaining the next generation. This is an exciting and rewarding opportunity to make a real impact, addressing the skills gap in the industry, working alongside young people.

This is a varied role with a significant focus on events and project management, including special events, as well as engagement activities to raise awareness of career opportunities in the industry. This includes driving forward our new 'My Furniture Career' website aimed at 15 – 24-year-olds and attending careers fairs. This role will also involve working with specialist education providers to support the provision of industry specific education and training.

A successful applicant will have demonstratable experience of organising and delivering large scale events, timely and cost-effective project management and financial reporting. You will be able to work independently and with a high level of attention to detail and used to prioritising a complex workload. Experience of working in the sector or in a previous educational role is not required.

Job Purpose

• To be the focal point for implementing all Education and Training activity within the Company, and to report back to the Education and Training Committee to maximise its reach and effectiveness.
• To implement several large-scale national events engaging young people, industry and specialist education providers.
• Oversee and steer the activity around a new website to engage young people with possible careers in the industry, ensuring growing engagement with young people and job posters.
• To administer and deliver several small grant programmes which support furniture and furniture students or those working with said students.
• To support and report quarterly to the Education and Training Committee.

Key Responsibilities

Events

• Young Furniture Makers Exhibition - To plan, organise and deliver the annual one-day exhibition showcasing the best new talent to industry. Securing event sponsorship and working with sponsors during the organisation process to ensure positive relationships. Working with over 70 exhibitors, multiple sponsors and external suppliers to ensure a successful event.
• Young Professional Industry Engagement event programme - To plan, organise and deliver the annual three-week programme of CPD visits for a selected group of participants to industry hosts across the UK. Working with participants and over 20 organisations to schedule and deliver the programme.
• Furniture Making T-Level conference – Working with the Chair of the Education and Training Committee and selected members to plan, organise and implement a one-day conference on the practicalities of overing the Furniture T-Level in an educational setting.
• Organise and attend several regional career fairs and trade shows to promote the education and training initiatives and encourage young people to consider a career in furniture and furnishings.
• Plan and organise the content of an Education and Training slot at the annual Furniture Makers’ HR Conference to highlight key events and programmes.
• Ensure that equality, diversity and inclusion is considered in all aspects of Education and Training events.

Grants

• Administer a small annual grants scheme supporting colleges and universities which provide specialist furniture and furnishing education courses.
• Manage a travel bursary scheme to support exhibitors attending the Young Furniture Makers Exhibition.

Website

• Administer the jobs board featured on the My Furniture Career website, screening and approving posted vacancies as well as liaising with those posting jobs to confirm the status of the vacancy, sharing data once the vacancy expires and collecting feedback data from the poster.
• To work with the Digital Officer to agree a schedule of content for the website and its associated social media.
• Work with the Communications Manager and Digital Officer to promote the use of the website by the targeted audience group as well as the HR community to post vacancies to the jobs board.
• Produce a quarterly report detailing the usage and any highlights regarding the website.
• Report any technical issues to the website provider and liaise with them to fix the issue.

Reporting

• Quarterly reporting on activity and budget to the Education and Training Committee.
• Supporting the Committee Chair by setting up Committee meetings and taking minutes.
• Supporting the Committee Chair with any other administration as necessary related to the Committee. 
• Assist with any ad hoc administration as necessary related to the FIESTA Committee.

Miscellaneous

• Assisting the Education and Training Committee Chair with any administration in regard to the Masters Certificate Scheme.
• Send quarterly feedback surveys mentoring participants and collect the data for reporting purposes.
• Work with the Communications and Marketing Manager to promote Education and Training events.
• Keep the Education and Training budget up to date and process all invoices in a timely manner.
• Report back to all event sponsors after any Education and Training sponsored event to keep sponsors updated and aware of the events successes.

Personal Attributes and Skills

• Success in delivering projects and large events against demanding targets and deadlines.
• Excellent administrative track record, with experience with an educational and/or charitable organisation.
• Highly motivated, dynamic, self-starter able to work largely on own initiative.
• Ability to plan, manage own time, work to deadlines and perform effectively under pressure.
• Excellent communications, influencing, negotiation and presentation skills.
• The credibility to deal with people at all levels.
• IT and finance literate.
• Empathy with The Furniture Makers’ Company charitable cause and programme.
• Enthusiasm and willingness to learn are essential: occasionally the post holder will need to perform tasks outside of the formal Job Description.

Benefits include 25 days of annual leave plus bank holidays, a 3% pension scheme as well as hybrid working opportunities.

Interested candidates should submit their CV and a cover letter outlining their qualifications and why they're a good fit for this role. We look forward to reviewing your application and discussing how you can contribute to our team's success.

Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.

We are committed to ensuring transparent and non-discriminatory recruitment and employment. We champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Immigration Service Manager to grow and develop our holistic advice offer for families and young people. This is an exciting role in our Immigration team that will lead a team of solicitors and immigration advisors to offer high quality representation. You will continue to build partnerships across the advice sector and you will play a significant part in maintaining and developing our network to ensure we reach clients who need us the most. You will be a manager of the service first and foremost whilst maintaining a smaller caseload of clients.

The centre is delighted to be recognised as a Centre of Excellence alongside maintaining our accreditations with the Office for Immigration Services Commissioner and the Specialist Quality Mark and the post holder will ensure that we maintain these standards. We hold a legal aid contract and you will be responsible for managing this effectively.

Please refer the to Job Description for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. 

The Death Penalty Project is recruiting a project manager to join our team. We're looking for a self-started with experience of managing donor-funded projects and a passion for human rights. We are open to flexible working requests. 

About us:

The Death Penalty Project (DPP) is a is a legal action NGO with special consultative status before the United Nations Economic and Social Council. We provide free representation to people facing the death penalty worldwide, with a focus on the Commonwealth. We use the law to protect those facing execution and promote fair criminal justice systems, where the rights of all people are respected.

We believe the death penalty is a cruel and inhuman punishment that discriminates against the poorest and most disadvantaged members of society. We want to see it consigned to history.

What we do:

We represent and assist those facing the death penalty and other cruel punishments, free of charge.

We deliver targeted and practical capacity building to judges, lawyers, mental health professionals, and others working within the criminal justice system.

We commission original research and publish training resources that challenge misconceptions and deepen understanding around the death penalty.

We engage with governments, policymakers, and other key stakeholders in a constructive dialogue on how abolition of the death penalty can be achieved.

The Role:

Reports to: Deputy Director

Duration of contract: Permanent, subject to a three-month probationary period

Hours: Full time, 35 hours per week. DPP are open to flexible working requests.

Holiday entitlement: 25 days plus UK bank holidays

Pension: 5%

Location: Combination of work from home and office days in Central London

Key responsibilities:

• Manage the coordination of ongoing project activities, including the commissioning and publishing of research, training and capacity building plans, and advocacy and engagement efforts.
• Manage donor-funded grants, to ensure agreed objectives and deadlines are met.
• Produce high-quality narrative reports to funders in line with donor requirements, and coordinate with the Deputy Director for the development of accurate donor financial reports.
• Produce and maintain up-to-date project documents and tools, such as project delivery workplans and country information sheets.
• Draft other documents as required, such as briefing notes, memoranda and/or letters for advocacy and engagement efforts.
• Develop and maintain DPP’s monitoring and evaluation system, effectively tracking progress against organisational and project indicators, and developing and implementing project monitoring and evaluation tools.
• Maintain active relationships with project partners involved in research, capacity building and/or engagement activities, as well as manage any contracts for services that may be required for the delivery of projects, such as audits or evaluations.
• Identify, manage and / or escalate any risks or issues that may arise in relation to effective and timely project delivery (including reputational, operational, financial, or other risks).
• Keep up to date on relevant political developments in our priority geographies and brief other members of the team as needed.
• Proactively develop ideas for project activities that advance DPP’s mission and strategy in our priority geographies.
• Work closely with Communications colleagues to develop and feature impact data and stories that highlight our research, capacity building, and advocacy work on DPP’s website and social media.
• Contribute to the drafting of concept notes, project proposals or other funding applications, where needed.
• Provide line management and support to project interns and volunteers, when applicable.

Knowledge, skills and experience

Essential:

• At least five years of relevant experience in the non-profit and / or human rights sector
• Excellent written and verbal communication skills, including a strong track record of producing high quality donor reports and/or briefing documents
• Experience managing logframes and/or other monitoring and evaluation frameworks
• Experience managing EU and/or FCDO-funded projects, or similar
• A self-starter that enjoys working in a small team, with rapidly changing priorities and deadlines, and with a range of responsibilities
• A strong interest in human rights issues related to The Death Penalty Project’s work
• Permission to live and work in the UK

Desirable:

• Knowledge and understanding of international human rights law and related issues, or strong desire to learn
• Knowledge of the UN system, for example the workings of the Human Rights Council

Digital Marketing Manager

Baby Lifeline

Midlands/London (Possible Hybrid/remote)

About Us

Do you want to work for a dynamic charity that’s making a huge difference to the prevention of avoidable harm to mothers, birthing people, and babies, not only across the UK, but around the world?

We’re looking for a creative and proactive new team member who can provide us with the digital marketing expertise we need to raise our public profile and boost fundraising, while continuing to build relationships with key partners.

Our Digital Marketing Manager will be responsible for Baby Lifeline’s social media channels, planning and creating content for our website and driving engagement with the individuals and organisations we need to reach.

Key responsibilities:

· To take ownership of content published via Baby Lifeline’s website and shared via its social media channels

· To use social media and Baby Lifeline’s website to drive income through fundraising

· To engage with stakeholders through digital activity, building positive two-way relationships

· To be strongly aware of developments in digital marketing, putting forward suggestions for new ways to increase public awareness of our charity, reach our most influential stakeholders, and boost fundraising

· To produce monthly social media monitoring reports

· To support Head of Communications & Marketing with the wider delivery of Baby Lifeline’s Communications Strategy

Skills and experience:

· Extensive professional use of social media and online platforms

· Extensive professional use of CMS (e.g. WordPress)

· A passion for digital marketing and the ways it can be used to achieve organisational objectives

· Copywriting experience for online marketing and communications, with the ability to share examples of work that has successfully engaged a target audience and provoked action

· Strong attention to detail

· Experience of creating and/or managing marketing databases

· Experience of producing stakeholder newsletters (e.g. via MailChimp)

· Knowledge of PPC, SEO, Google Ads, and Google Analytics

· Knowledge of developments in marketing and communications in the UK charity sector

· Experience working within the UK charity sector preferred

· CIPR/CIM membership and/or accredited qualifications preferred

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Manager for England, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you have a flair for project management and relationship building, enjoy motivating others, and are eager to contribute to a great mission, this is your chance to join a team that is helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people has to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Person specification 

We are looking for someone who:

·Has a passion for our cause.

·Is fully committed to equality, diversity, and inclusion.

·Is self-motivated.

·Has excellent attention to detail.

·Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.

·Has excellent project management skills, with the ability to deliver quality work at scale.

·Is experienced in managing others.

·Has a flair for developing great relationships, particularly with schools and colleges.

·Is proactive and tenacious, able to seek out new opportunities and remain resilient.

·Is creative and likes coming up with new ideas.

·Is ambitious for themselves and for the charity.

·Has high computer literacy. 

We are particularly interested to hear from applicants who have experienced some of the challenges that young people in England face today.

This new role will lead on Platform’s People and Process functions as we progress through the next stage of our exciting restructure process.

We are a flat-structured organisation that makes decisions collectively. We are currently developing and designing a new organisational structure based on sociocracy where staff are supported to work more collectively and strategically across our seven programs. 

The focus of this role will be on transforming and strengthening our HR systems and processes to centre compassion, care and liberation. As well as delivering the day-to-day HR functions within our small organisation, this role will lead on the long-term design and implementation of a People Strategy and a Learning and Development Strategy, supporting our staff to develop their own roles while growing as a team within our new structure. Key priorities for this work will be:

• Leading a review of recruitment practices, with a particular focus on equity and anti-oppression

• Leading a review of our line management practices and processes

• Supporting the review of our Socially Just Waging System policy

This role will sit within our new ‘Resourcing Circle’ - working with the Finance and Fundraising staff and liaising with our Board of Trustees.

We are looking for someone passionate about radical HR practices, who is excited to help us develop a structure that empowers and adequately resources our team to deliver their work.

Details:

Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.

Contract: Permanent, subject to 6 months probation.

Salary: Baseline salary as of March 2024 is £42,248 pro rata  (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.

Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required. 

Responsible to: Management Group, Trustees (in conjunction with the Treasurer)

Duties and responsibilities:

People work

• Working within the Resourcing circle to manage all aspects of our People work

• Leading the development of a People Strategy, Wellbeing Strategy and Learning and Development Strategy

• Managing recruitment, selection and contracting

• Managing all employee on and off boarding procedures ensuring the company meets its statutory obligations and delivers an effective probationary process

• In collaboration with line managers, developing and managing performance appraisals, probationary reviews and annual reviews

• Providing necessary HR administration and remaining up to date on employment legislation (training provided) ensuring that any changes are communicated in a clear and timely manner

• Developing and managing our organisational policies and procedures in line with Platform’s values

• Support the Fundraising and Finance Manager in a collaborative review and redesign process of our Socially Just Waging System 

• Leading a collaborative review of our line management process and overseeing its implementation

Culture and wellbeing

• Coordinating the anti-oppression working group, and bottom-lining the development, delivery and monitoring of the anti-oppression strategy

• Managing individual and team development and training

• Supporting and maintaining a culture of care, compassion and liberation in Platform where team members can thrive and achieve personal development

• Maintaining safe working environments for staff and volunteers in line with our policies and procedures

• Providing an additional point for pastoral care for staff

Operational support and office management

• Provide general operational coordination to the staff team on a day to day basis.

• Manage the office, ensuring everyone has the supplies and equipment they need, the post is well managed, and the office is well organised and safe

• Liaise with our IT consultants to manage assets and IT needs/processes

• Lead and manage our organisational systems and processes

Board of Directors

• Prepare reports for the board meetings and subgroup meetings, providing advice and recommendations where necessary.

• Attend board meetings and subgroup meetings (involves a few hours of work in the evening, outside normal working hours, which you’ll be able to claim back).

Collective organisational management

• Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.

• Participate in line management processes, including line management of colleagues after probationary period

• Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams

Any other reasonable requests made by the Platform staff team, Management Group and/or Trustees.

Person Specification:

Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of People and Process Manager. We define this as skills, knowledge and experiences, whether in paid work, volunteering or through your lived experience.

We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence. 

Please do get in touch if you have any questions or want more information about the role.

Essential

1. Commitment to Platform’s vision, values and principles, in particular a strong commitment to anti-oppression, wellbeing, compassion and care as it relates to HR practices

2. Experience (2 years or more) in People (Human Resources) Management

3. Experience of designing and implementing HR policies and processes that actively counteract disableism, classism and racism

4. Knowledge and interest in progressive HR policies and procedures, for example alternative ‘just’ waging systems

5. Experience of leading conflict resolution processes in organisations

6. Strong organisational skills and self-starting initiative

7. Experience of collaborative team working as well as autonomous, independent working including clear communications and ability to prioritise and adapt 

8. Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure

Desirable

1. Knowledge of employment law

2. Experience in managing and improving office systems and processes

3. Experience of developing HR strategy with a focus on staff wellbeing, learning and development

4. Experience of reporting to Board of Trustees on HR risks and opportunities

5. Experience or training in counselling and/or mediation and/or group work/facilitation.

6. Experience in organisational strategy development.