Office manager jobs

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Immigration Manager role is a key part of that. Leading our biggest team, you will manage the delivery of our immigration advice projects and work with our Senior Legal Aid Advisor to oversee our legal aid contract. 

Main Role:

• Manage and motivate the Immigration Team and supervise the client work.
• Manage and conduct a caseload of immigration advice and casework.
• Ensure that LRMN complies with all regulatory bodies including SRA, IAA, Legal Aid Agency and ICO
• To be responsible for the professional development of the Immigration team 

Please see the job pack attached for additional information.

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the Service Team to ensure top-quality service and cleanliness standards.
• Provide leadership in pastoral and spiritual aspects for service users and staff.
• Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
• Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
• Manage the training and development of staff in line with the Society’s Personnel Policies;
• Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team; 
• Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
• Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Are you organised, proactive, and enjoy being a reliable support to a busy team?

Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

WHAT MAKES THIS ROLE SPECIAL

This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.

WHAT YOU'LL DO

You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.

WHO WE'RE LOOKING FOR

You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.

WHY CHOOSE NASS

NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.

Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.

Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

HOW TO APPLY

To apply, please submit:

• Your CV highlighting relevant experience
• A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements

Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)

CONTACT INFORMATION

For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Kingston Bereavement Support

Service Manager

Kingston upon Thames (On-site)

£45,000 - £49,000 (DOE) pro rata

Part-time 0.4 or 0.6 per week depending on experience and availability.

Permanent via Website

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

The Service Manager will provide strategic leadership in the development and delivery of a  high-quality service for our clients. This role will drive continuous learning, service improvements, and strong partnership engagement to ensure that KBS provides the best support possible. We are looking for a committed and passionate person who can work as part of a small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.

The ideal candidate will have:

• Experience of managing experienced staff including personal development and objective setting.
• Experience of managing, monitoring and evaluating service or organisation provision.
• Practical experience of operational functions, ideally including IT, finance and marketing.
• A track record of fundraising through grants and other channels.
• Excellent leadership skills demonstrated in organisations experiencing major change.

Recruitment Process

Safeguarding the children, young people and adults we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.

Please read the Job Description and Person Specification documents and complete the application form.

If you have any questions about the role or process, please get in touch. 

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

No agencies please.

Closing date for applications: Midday Tuesday 6th January 2026

Interviews:   Likely to be online week beginning 19th January 2026

Our Benefits

We are a small and dedicated team.

• Annual Leave of 25 days and eight Bank Holidays (pro rata according to contracted hours).
• Access to learning and development to enable you to progress your career.
• An attractive pension scheme.

St. Bride Foundation is partnering with Robertson Bell to recruit a Part-Time Finance Manager (21 or 28 hours a week) on a permanent basis. Established in 1891 with a clear social and cultural purpose, St Bride Foundation is one of London’s hidden gems.

We are looking for a highly competent Part-Time Finance Manager to join our team who displays a passion for St Bride Foundation. Responsible for producing financial and management accounts and reports. Also providing effective and efficient financial and administration support to the Board of Trustees, Foundation Manager and Heads of Departments. 

The key responsibilities of the Finance Manager include:

• Manage the Annual Report process and prepare statutory accounts for St Bride Foundation Trust Ltd, St Bride Foundation and Bridewell Centre Limited.
• Prepare monthly management accounts and supporting reports, ensuring timely and accurate financial information.
• Prepare month end journals and maintain robust supporting documentation.
• Maintain and reconcile all balance sheet accounts, including fixed assets.
• Manage the accounting system, including oversight of sales and purchase ledgers, cash book, bank reconciliations and debt collection.
• Lead the migration from Sage Line 50 to Xero, due for completion by March 2026.
• Manage payroll processing, RTI submissions and pension administration.
• Manage relationships with HMRC, prepare VAT returns and ensure VAT and Corporation Tax submissions are accurate and on time.
• Prepare the annual budget and work closely with budget holders to ensure forecasts are accurate and up to date.
• Prepare cash flow forecasts, manage working capital and produce periodic income and expenditure forecasts.
• Liaise with investment managers, reconciling income and ensuring appropriate information is received for financial reporting.
• Prepare financial papers for the Board and Finance Committee, including financial analysis and commentary.
• Maintain and update the Risk Register, working with senior stakeholders to identify and manage financial risks.

About St. Bride Foundation:

Housed in a beautiful Grade II listed Victorian building just off Fleet Street, the Foundation was originally created to serve the print and publishing trades. Today, it continues to thrive as a centre for print, design and the creative arts, welcoming new generations of designers, printmakers, typographers and researchers through its events, workshops and collections.

At its heart are our internationally renowned collections on printing, typography, graphic design and publishing. Alongside thousands of books and printing-related periodicals, the library holds one of the world’s most important collections of type specimens, as well as historic presses, punches, and matrices. Researchers, students and practitioners continue to draw inspiration from its unparalleled holdings.

The Bridewell Theatre, an intimate venue within the building, stages a lively year-round programme of drama, music, comedy and festivals, while the Bridewell Bar (once the laundry) provides a relaxed social space.

Through its blend of heritage, learning and performance, the St Bride Foundation remains a hub for London’s creative and cultural life—connecting past and present, tradition and innovation.

The successful candidate will:

• Have a background in, or strong passion for, the not-for-profit sector and a keen desire to give back to the local community in a fantastic organisation
• Be an experienced Accountant with an understanding of financial and management accounts
• Have great communication skills and have the ability to translate complex financial reports to non-financial stakeholders
• Ideally have experience with line management, however candidates eager to develop in this area will be considered
• Be willing to gain a knowledge of, or have experience of, fundraising and restricted funds

This opportunity is being offered on a hybrid basis with the expectation you can visit their Central London based office 50% of the time.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

BIND UK is a specialist team offering expert advice and guidance to organisations that are determined to deliver practical, positive and permanent impact to the UK’s Food Waste Challenge. We believe change is created not by a handful of people doing sustainability perfectly, but by everyone doing a little something. Find out more about our values and purpose here. 

About Eat Smart 

Eat Smart is a successful primary school educational programme born in the NE of England designed to inspire children and schools to reduce food waste and build sustainable food systems. We deliver engaging resources and learning experiences that empower schools and pupils to have more ownership of their kitchens/dinner halls, improve student wellbeing, and have increased environmental awareness.

Since 2018 Eat Smart has enabled 70 schools in North East England to rescue their food waste by over 25%, equivalent to saving 6,000 meals worth £13,000 per school, per year, and our expansion to other areas of the UK has already begun. With an ever-growing data set and credibility for school food waste prevention, we have increasing potential to affect school food policy and deliver food waste prevention interventions on a national level. 

As we expand our delivery across the UK, we are seeking a dynamic and strategic Development Manager to lead the expansion via a franchise model, build partnerships, and oversee the operational excellence of our growing network.

This is a pivotal leadership role focused on scaling the Eat Smart model nationally. The postholder will drive growth by developing regional and national partnerships, securing funding streams, recruiting and onboarding delivery partners, and ensuring quality and impact across all Eat Smart schools and organisations. 

You will combine strong operational management with strategic business development — ensuring Eat Smart continues to grow sustainably, aligning with Bind’s aims and values. 

Key Responsibilities 

Strategic Growth & Project Development 

• Co-develop and deliver a UK-wide expansion strategy for Eat Smart
• Develop and manage the franchise/licensing model for national delivery partners
• Lead on the recruitment, onboarding, and support of partner organisations to deliver the Eat Smart programme effectively 

Funding & Partnership Development 

• Identify, establish and nurture partnerships with national and local government agencies, policy makers, school bodies and funders
• Build strategic relationships with relevant education, environment and community organisations 
• Research relevant funding opportunities for delivery partners and Bind
• Support delivery partners with the submission of funding applications 

UK Network Management & Evaluation 

• Co-design/develop the Eat Smart monitoring and evaluation system to monitor KPIs and the environmental and social impact of Eat Smart across the UK
• Lead on the management of the monitoring and evaluation system, supporting delivery partners where necessary 
• Create local and national impact reports for Eat Smart and use insights to inform improvement and growth 
• Manage the support network of UK delivery partners, ensuring they are able to deliver the programme effectively 
• Assist delivery partners with meetings with Local Authorities and catering organisations 

Marketing & Communications 

• Co-design and lead on delivery of annual Eat Smart conferences
• Represent Eat Smart at events, conferences, and networking opportunities across the UK 
• Manage Eat Smart UK social media channels 
• Develop digital and print materials to support programme promotion and recruitment

Person Specification

Essential: 

• Align with Bind’s values. If you are this, we can teach you the rest!
• Understanding of third sector grant funding landscape and experience in successful bid writing 
• Strong project management and organisational skills 
• Experience in partnership and stakeholder recruitment and management
• Ability to lead, inspire, and develop teams of partners remotely
• Experience with monitoring, evaluation, and reporting frameworks
• Entrepreneurial mindset with a passion for improving environmental and education outcomes. 
• Excellent written and verbal communicator and proficient in IT systems (shared documents, spreadsheets, Zoom/Teams/Meet, social media, website editing and emails) 

Desirable: 

• Interest in, and awareness of, food waste on a local and global level
• Experience in business development, franchise management, or operational leadership
• Experience working in education, environment or social impact sectors
• Knowledge of primary school systems 
• Experience of community engagement in the UK 
• Full driving license and access to own vehicle 

** A Disclosure and Barring Service (DBS) Enhanced Disclosure Check will be required for the post, but a clean DBS certificate is not essential for the role - we will review employees with a criminal record on a case-by-case basis. **

What We Offer 

• Opportunity to shape and lead the national growth of an amazing educational programme 
• A collaborative, mission-driven environment with real social and environmental impact 
• Flexible working arrangements and supportive leadership. Many of our Eat Smart staff choose to work term-time only 
• Remote working, with an office in Newcastle's Ouseburn Valley 
• Being part of a small and passionate team, who believe in a positive disruptive mission to change the food waste landscape across the UK. 

Key Information

• Deadline for all applications is Mon 12th January 2026 at 9am – applications received after this date will not be considered.
• In-person interviews will take place on 21st January 2026 in Newcastle.
• Based in Newcastle’s Ouseburn Valley but this role can be worked remotely/hybrid (some UK-wide travel required incl. a trip to Newcastle minimum monthly)
• Contract: 30-32 hours per week (with the option of increased hours during term-time and reduced hours in school holidays). 
• The start date will be end of February 2026, but start dates will be discussed at interview.
• We will contact all applicants as soon as possible to inform them of the status of their application.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.​

We are seeking a Social Media Manager to join our Communications and Marketing team. You will lead our social media strategy, manage our channels, and create compelling, story-led content that engages new and existing supporters and raises awareness of World Jewish Relief. You’ll oversee our online voice, working closely with colleagues across communications, fundraising, and programmes to ensure a consistent, authentic presence across all platforms.​

You will be responsible for:

• Planning, designing, editing and publishing engaging, exciting, on-brand content including posts, stories, videos, and graphics collaborating with the Creative team.
• Writing clear, emotive copy tailored for each platform and audience.
• Ensuring ethical storytelling practices that respect the dignity and rights of the people we work with.
• Iterating and delivering a social media strategy aligned with the World Jewish Relief’s mission, brand, and campaigns.
• Managing day-to-day activity across all current platforms (Facebook, Instagram, X, LinkedIn, YouTube) and support us to develop our presence outside of these platforms.
• Using analytics to track engagement, optimise content, and report on performance and growth, ensuring insights feed into our tactics moving forward.
• Working closely with Head of Marketing to support paid campaigns across digital channels and ensure they are aligned with organic activity.
• Working closely with the fundraising, Marketing & Communication teams to deliver integrated fundraising campaigns and events, aligned with campaign narratives but specific for social media audiences.
• Working closely with Programmers and Partners to ensure they understand what good content looks like so you can maximise across our channels.
• Monitoring social media conversations and engaging in a timely and compassionate way.​

You should have:

• Experience managing and growing social media channels for a brand, ideally a charity, NGO, or values-driven organisation.
• Strong content creation and editing skills (photography, video, and short-form editing) with experiencing creating content for a brand, with demonstrable results.
• Ability to create and tailor content for a variety of global audiences, and report on results.
• Confident using social media analytics and scheduling tools (e.g. Meta Business Suite, Hootsuite).
• Understanding of ethical communications and safeguarding in international development contexts.
• Expertise using design tools such as Adobe InDesign, Photoshop, Illustrator, Premiere Pro and After Effects.
• Creative thinker with strong organisational skills and the ability to manage multiple priorities.
• Outstanding copywriting skills for online audiences and strong understanding of the Jewish community
• Excellent communication and storytelling skills with a keen eye for detail and tone of voice.​

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

​

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

​

To apply

Please upload a CV and a cover letter which answers the following questions to help demonstrate your suitability for the role:

• Why are you the right choice for World Jewish Relief’s Social Media Manager?
• What are the most relevant parts of your experience for this role, and why?
• Looking at the specific responsibilities and the person spec, where do you feel you have the least experience?

Training Manager

Immigration Law Practitioners’ Association (ILPA)

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Salary: £33,000-£35,00

Hours: 35 hours/week

Contract: permanent

Closing date: 3 January 2026

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.

We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.

Key Responsibilities

Programme planning and development

• Build and manage the annual and quarterly training schedule

• Work with the Training Committee to identify priorities and emerging issues

• Balance advanced and introductory content across immigration, asylum and nationality law

• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time

Tutor and content management

• Recruit, contract and manage ILPA’s panel of external tutors

• Provide clear briefings and support tutors in producing accurate, up-to-date materials

• Facilitate the Training Advisory Board and ensure actions are followed up

• Ensure training content remains high quality and aligned with ILPA’s values

Event delivery

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds

• Host online sessions and support hybrid delivery when required

• Troubleshoot logistical and technical issues on the day

Income, reporting and evaluation

• Monitor bookings, attendance, cancellations and income

• Produce monthly performance reports for the Chief Executive and Finance and Office Manager

• Maintain high participant satisfaction and take action where improvements are needed

Marketing and engagement

• Draft course descriptions, learning outcomes and promotional copy

• Promote events through ILPA’s weekly all-member update and other communication channels

• Respond to participant queries and ensure a reliable customer experience

Systems and administration

• Maintain accurate records, contracts, schedules and evaluation data

• Process tutor invoices and ensure they match delivery

• Ensure compliance with GDPR and internal policies

Person Specification

Essential

• Experience managing training or professional development programmes

• Strong organisational skills and confidence managing a busy schedule

• Clear communication skills and ability to work with senior practitioners

• Good commercial judgement and experience generating income

• Strong digital skills including Eventbrite and online meeting platforms

• Ability to work independently in a small charity team

• Ability to handle competing deadlines and resolve issues efficiently

Desirable

• Knowledge of immigration, asylum or nationality law

• Experience in a charity, membership body or legal-sector environment

• Experience commissioning or managing external tutors or contributors

To apply, you must submit all three of the following:

1. ILPA Application Form
    
2. ILPA Equalities Monitoring Form
    
3. CV
    

If you need the forms in an alternative format or require adjustments, contact Anthony Essien.

Deadline: 3 January 2026

Interviews: Weeks commencing 13 and 20 January 2026

Background to the role

The Choir with No Name (CWNN) run choirs involving people affected by homelessness across England and Wales. We were founded on the premise that singing with others makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal, welcoming everyone, regardless of background, characteristics or idiosyncrasies. We want everyone involved in the Choir with No Name to feel they belong in our community.

The Sheffield Choir has been running in Sheffield for one year, in partnership with the Archer Project and Sheffield Cathedral, who support homeless and vulnerable people. Rehearsals are on Monday evenings at 6.30pm at Sheffield Cathedral. Our rehearsals follow the usual Choir with No Name format of tea, biscuits and a chat before rehearsal, then ninety minutes of joyful singing (mostly pop and rock, arranged for mixed ability in 3- and 4-part harmony) followed by a free hot meal for members.

We are committed to co-production. Co-production means that people with lived experience of homelessness work alongside others to deliver all aspects of our work. Our Sheffield Choir Manager will be vital in helping us achieve this aim, working alongside choir members to develop the skills needed to steer their own choir projects and fully share the control and direction of the organisation.

We're looking for someone with strong project management skills, able to organise the project so that our members can safely access weekly rehearsals and perform two gigs during the pilot. The Choir Manager works in close partnership with the choir director who will lead the choir musically, as well as with the Archer Project and Sheffield Cathedral teams. The Choir Manager is also responsible for looking after a small group of dedicated volunteers who will help with preparing a hot meal after rehearsals and offering pastoral support to members. We're looking for someone with some experience in working alongside vulnerable people, offering support and signposting members to specialist services on occasions. It’s a busy and varied role which should be a lot of fun and has plenty of support from the wider Choir with No Name programmes team as we launch this exciting new project.

Deadline for applications is 12pm on Monday 12 January 2026

Job Description

1. Member recruitment and liaison

a) Support choir members and develop lasting positive relationships.

b) Arrange workshops to spread the love and recruit choir members, ensuring that the opportunity to attend choir is available to as many potential members as possible.

c) During work hours and at rehearsal, be the first point of contact for potential and existing choir members.

d) Where appropriate, aid members in crisis by signposting or referring them to specialist services and act as Safeguarding lead for the Sheffield choir.

e) Enable and support choir members to take an active role in their choir e.g. taking-up informal roles at choir, joining steering groups and just involving them as much as possible

2. Rehearsal and Volunteer Management

a) Be the person responsible for all aspects of running a smooth rehearsal (except the musical bits!)

b) Recruit and manage all Sheffield volunteers, including supporting them in their support of choir members.

c) Arrange induction and training for volunteers.

d) Be responsible for the health and safety and food hygiene at choir.

3. Gigs and workshops

a) Arrange and promote regular gigs for the Sheffield choir, in partnership with the Choir Director.

b) Arrange regular outreach workshops (and occasionally larger-scale community projects) within the homeless, mental health and other relevant communities.

4. Administration

a) Set and deliver an appropriate work plan for the Sheffield choir, ensuring that it follows the agreed priorities of CWNN and that the choir reaches people with experience of homelessness in Sheffield.

b) Follow operational policies and procedures consistently and help to keep them relevant and up-to-date.

c) Contribute to measuring the social impact of the choir through conducting member surveys/focus groups and compiling results.

d) Complete quarterly reports and impact data.

e) Be responsible for the Sheffield choir budget, ensuring spending is reasonable and in line with predicted costs.

f) Shared information with the organisation to be included in national communications, communicate the achievements of your choir to your local community (via social media and other channels).

Person Specification

Essential

• Commitment to our vision, mission, and values at CWNN and a passion for the choir and its members’ potential.
• Demonstrate an understanding and knowledge of working with people who have experienced complex trauma.
• Good understanding of coproduction strength-based working and psychologically informed environments.
• The ability to act calmly and decisively in emergencies, and to work positively with challenging behaviour.
• Experience of delivering successful projects or services in partnership or collaboration with multiple stakeholders.
• Highly motivated self-starter with initiative to make things happen.
• Organised and methodical
• Ability to keep accurate financial records.
• IT literate (Microsoft Office including Word and Excel)
• Compassion and respect for all members of society, including a commitment to equal opportunity.
• Excellent written communication skills.

Highly desirable

• A love of music!
• Experience of co-production and working in a co-produced way.
• Previous experience of safeguarding adults at risk of abuse.
• Knowledge of the principles and methods of impact measurement.
• Proven experience of volunteer management and budget planning.
• Experience of managing events.
• Knowledge of the homelessness sector in Sheffield.

In the interest of a non-biased approach to recruitment, all applications will be anonymised before they reach the selection panel. We are not, at this stage, asking for information about your work experience or education, we are only seeking the answers to questions that will demonstrate the skills required to deliver the role.

Details of the application process are on our website.

Professional Standards Manager

We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.

Position: Professional Standards Manager
Location: Hybrid – London-based with flexible working
Salary: £51,108 per annum (full time equivalent)
Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours)
Contract: Permanent

Closing date:Friday 2 January 2026

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the role

As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy.

You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting.

Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties.

This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public.

About you

You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure.

You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism.

You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

Their charitable objectives are to promote:

• the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
• research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
• high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
• the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public

Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) to be the focal point for providing effective support to the Director of Finance and the Finance Manager through the completion of month end, year end and audit, and associated processes. This post requires a detail-oriented and proactive Financial Accountant to join our charity’s finance team. This role is crucial in ensuring accurate financial reporting, compliance with charity regulations, and supporting the organisation’s mission through sound financial management.

Essential Skills

· AAT Level 4 qualified (or equivalent)

· Evidence of continuing personal and professional development.

· Experience within a Finance Department of leading month end processes, Accounts Payable and Accounts Receivable 

· Experience of supporting an audit

· Experience of Sage 50 Accounts or a similar system

· Discretion and confidentiality.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 14th December 2025.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW on Friday 9th January 2026. Please let us know if you have any restrictions with this.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications. 

Join an established international humanitarian aid charity as Finance Manager

Human Relief Foundation is a dynamic and impactful non-profit humanitarian organisation dedicated to providing humanitarian assistance to those affected by natural disasters, armed conflicts, and poverty across the world.

Our focus is on providing assistance in the areas of emergency response, education, orphan care, healthcare, and sanitation. Human Relief Foundation has been one of the first responders to major crises in many countries.

Overview

We are seeking a highly skilled and motivated Finance Manager to join our team. You will be responsible for overseeing financial operations, ensuring compliance with financial regulations, and providing strategic financial guidance to support the Human Relief Foundation’s goals. This role requires strong leadership abilities and a comprehensive understanding of financial management principles.

Person Specification

• Must hold a professional accountancy qualification: ACCA, CIMA, ACA or CIPFA.

Responsibilities:

• Acting as point of contact and spokesperson for all financial aspects of the charity and a trading subsidiary company;

• Providing complete and parallel financial accounting services to the charity and it’s trading subsidiary arm, maintaining proper records of all financial activities, and reconciling any inter-company issues between the charity and it’s trading arm;

• Implementation & administration of a Pension Plan for both the charity and the subsidiary as and when required;

• Providing financial expertise, leadership and high quality support to the management team in the UK and our international offices;

• Dealing with all queries and compliance issues relating to HMRC, Charity Commission and the Office of the Scottish Charity Regulator;

• Preparing quarterly reports for management and trustees and presenting these to management or the board of trustees;

• To ensure the provision of accurate and timely financial information including budgets and forecasts;

• Maintain income sheets of revenue including standing orders and any other monthly revenue such as grants or other payments;

• Integrating Sage, QuickBooks with existing internal charity databases.

Maintaining separate records and reconciliations for

• Restricted or ring fenced donations or grants for specific projects;

• Funds raised through specific fundraising events or for specific projects (including setting up and managing separate budgets and expense controls for each).

Managing and administering

• All day to day incoming & outgoing amounts, banking and cash flow handling and settling all approved invoices and expense claims;

• Payroll for the Charity office staff and the Charity shop employees through the subsidiary;

• Outgoing payments for the UK offices and making International payments;

• Receipt of payments and making payments, in the UK and for projects Internationally in the field whilst maintaining separate budgets and records and liaising where necessary with International Programmes Department and other relevant departments;

• You will be responsible for the management and development of the small team of finance staff in the UK and internationally. Completion of all relevant quarterly, annual and other statutory compliance requirements for both the charity and its subsidiary, including

• Preparation and submission of quarterly Gift Aid returns and quarterly VAT returns to HMRC;

• Preparation of annual end of year accounts, filings and documentation for annual audits;

• Filing all relevant records with HMRC, Inland Revenue, Charity Commission, and Office of the Scottish Charity Regulator;

• Maintaining all relevant records and implementing changes to existing handling of records as required for compliance purposes.

Benefits

• 28 days annual leave (including Bank Holidays)

• Additional leave

• Bereavement leave

• Employee contributory pension scheme

• Employee assistance programme

• Employee discount

• On-site parking

• Referral programme

How to Apply

Interested candidates should submit a CV and a cover letter detailing their interest in the

position to Ifza Kauser