Office support volunteer roles

Join Our Board of Trustees and Help Drive Positive Change!

Are you passionate about making a difference in people’s lives? Do you thrive in a team environment and want to give back to the community where you live, work, or study?

We are a local charity dedicated to providing social welfare advice, information, and support through our incredible team of staff and volunteers. We are now seeking two new Trustees to join our board and help guide our organisation forward.

Last year, we:

✅ Assisted over 15,000 clients in finding solutions to their challenges

✅ Addressed over 37,000 separate issues for those in need

✅ Secured nearly £2 million in additional income to support people during the cost-of-living crisis

Who We’re Looking For

We welcome applicants from all backgrounds and communities across Cheshire West—your age, background, origins, or health conditions are not barriers. We actively seek diverse perspectives to better serve our community.

We are particularly interested in individuals with:

�� Experience in digital and AI solutions implementation
�� Expertise in volunteer engagement
�� A strong commitment to our mission, enthusiasm, and a supportive approach

However we welcome applications from people from all backgrounds, skills and experience including lived experience.

What’s Involved?

As a Trustee, you will:

�� Attend at least five board meetings per year (in-person and remote, often in the evenings)

��Participate in one annual trustee development day

��Have opportunities for further involvement in shaping our work

This is a voluntary role, but all reasonable expenses will be reimbursed. Volunteering does not affect state benefit entitlement.

If you’re ready to play a key role in shaping the future of our organisation, we’d love to hear from you! 

Join us our Chair of the Board of Trustees

 We are seeking an inspiring Chair who will play a vital role in shaping our future.

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become the new Chair of our Board of Trustees and be a driving force for change!

Who we are

CAYSH is a purpose driven charity, dedicated to making a difference to the lives of young people. We believe in the power of community, collaboration and transparency to create lasting change. We provide supported housing, advice and guidance to more than 100 vulnerable, homeless young people.

Our Community Interest Company has a separate board and exists to provide 24/7 concierge services to young people at CAYSH and externally to vulnerable adults with complex needs.

What we are looking for: An individual who will provide strategic guidance, support our growth and provide governance leadership. You will also support us in making a difference to the lives of young people and vulnerable adults.

While working collaboratively with our CEO, dedicated team of staff, trustees and directors you will support and oversee the activities of our organisation and have oversight of board and committee activity and decision making.

 Why you should join us as our Chair:

Impact: Be part of an organisation making a real difference to the lives of homeless young people. Leadership: Support our strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

We want to work with a Chair who is an experienced trustee or director, with a career background that will raise the work of the CAYSH Group and champion our vision and mission. We endeavour to grow our organisation and particularly welcome applications from anyone who will support our business growth strategy. Commitment to safeguarding young people and vulnerable adults is essential, as well as the commitment to equal opportunities and eliminating discriminatory practice.

Time commitment:

Our Trustees and Directors provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 9 Trustees / Directors within the Group who bring a wide range of skills, knowledge and experience to the organisation.

You will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee / Director away-days & other events, such as AGM. Meetings are held outside regular business hours and are mostly online. Events (including strategy days, AGM and service user get-togethers) usually take place at our offices in Croydon.

How to Apply: If you are ready to embark on a rewarding journey and to become the Chair of Board of Trustees with CAYSH, we would love to hear from you! Please submit a brief statement outlining your interest and the skills you bring to our organisation.

Apply now and become a catalyst for positive change! Together, let's build a better future.

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

About The Role

We bring awe-inspiring nature up close and let it do the talking. In this role you will be assisting the Living Collections team in all aspects of caring for the birds in our living collection, which includes rare and endangered species of wildfowl from around the world. You will be directly involved in the care, breeding and welfare of WWTs collection birds, which includes working with waders, waterfowl and flamingos.

You will be working amongst a supportive and experienced team, who will allow you to gain practical experience in animal care and conservation. 

Someone with a background in animal care will find this a varied and interesting role within a supportive and experienced team. The role is also an ideal placement for someone looking to gain practical experience in animal care / biology / ecology or conservation science.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

About You

In order to get the most from this role, we ask that you are be able to commit 2 or 3 days per week for a minimum of 6 weeks. This can drop to one day per week once you have completed training.

Please note, you must be Over 18 to volunteer in this role.

In order to carry out this role, you will need:

• Interest in gaining experience in bird keeping and practical habitat management.
• Ability to be a team player with the ability to work under your own initiative.
• Excellent attention to detail.
• A can-do attitude.
• Ability to work independently and self-motivate.
• Good communication skills.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need.  This will include risk assessments based on your role and any particular support you need.

Volunteers receive access to our sites, and discounts in our shops and cafes. Some roles include a uniform or require the use of equipment or protective clothing.

If you are based at a particular site or office location, you’ll need to be able to get yourself there and back. Information on locations can be found on our website.

We regret that we are not in a position to reimburse expenses incurred for travel to the site. Any pre-agreed out-of-pocket expenses incurred in the course of the role will be reimbursed.

We will keep you up to date with what’s happening across WWT and the difference you will be helping to make happen.

Interested?

If you are interested in this role, please complete an application form so that we can talk it through further with you.

Please vist our webpage for more information and to apply. 

We look forward to hearing from you! 

Trustee – PR & Marketing Specialist

Help shape the future of deer conservation and education

The British Deer Society (BDS) is looking for a passionate and experienced professional to join our Board of Trustees, bringing expertise in PR and marketing to help us expand and diversify our reach.

Why join us?

As a Trustee, you will play a vital role in guiding BDS, ensuring we achieve our mission to educate, inspire, and advocate for deer welfare. You’ll provide strategic oversight, support our executive team, and help grow our membership by engaging diverse audiences across age, gender, and background.

About the role

Our Trustees share collective responsibility for the governance and administration of the charity. This includes ensuring BDS has a clear strategy, that our goals align with our vision, and that we operate effectively and ethically. Trustees act as a group, working collaboratively to support and challenge the leadership team.

What we’re looking for

We seek a Trustee with:
✔ Expertise in PR and marketing, ideally with experience in membership growth and audience engagement
✔ A strong understanding of governance and strategic oversight
✔ A passion for conservation, education, and wildlife advocacy

By joining BDS, you’ll have the opportunity to make a meaningful impact on the future of deer conservation and education in the UK.

Interested? Apply now and help us take BDS to the next level! 

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Be responsible for finding funding opportunities for the charity and writing professional proposals to earn grant money, whilst raising awareness and building relationships with donors and supporters alike. 

What will you be doing?

- Develop and manage fundraising events.

-  Work with the marketing team to develop and produce fundraising communication material.

-  Prepare presentations and manage meetings.

-  Support the CEO and Trustees to create a fundraising strategy.

What are we looking for?

• excellent knowledge of proposal submission and fundraising processes
• ability to study and understand programmes and funding requirements of the organisation
• excellent multitasking, organisational and time management skills
• excellent written and verbal communication skills
• the ability to deal with information in a confidential manner and respond with sensitivity
• proficiency in using email and Microsoft Office
• commitment to the values of Rebuilding Lives UK

Time commitment and expenses:

• 1-3 hours per week, either in or out of office hours.
• We request a minimum commitment of 3 months volunteering.

What difference will you make?

- Increased confidence.

- Development of new skills.

- Make new connections.

- Changing the lives of those who need it the most.

Board Member / Trustee

Reimbursement: £0 (reasonable expenses paid)

Location: Regular attendance at Board and Committee meetings in Central London or Cheam, Surrey.

Duration: initial 3-year term with option to extend.

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support.

Would you like to join us as a member of our Board of Trustees as we embark on the next phase of our strategy to ensure we can be there when people need us the most?

This is an exciting time for our organisation – we are growing and our ambition is to grow faster over the coming 5 years. This role will support a Charity that is working to embed itself back into the heart of the UK Civil Service.

As one of our Trustees, you will be responsible for ensuring that our strategic focus and ambition enable us to fulfil our mission. You will also work with our Chief Executive and Executive team to shape and monitor our impact.

For this round of recruitment, we are looking for candidates with expertise in Charity Fundraising; Communications and Marketing; Finance and investments; or Digital & Technology.

To apply, please submit your CV and a covering letter that states why you are interested in becoming a Trustee for our Charity. The closing date for applications is 11.59pm on 25 May 2025. Informal interviews will be held on 16 June. Please let us know in your covering letter if that date would be difficult for you.

The Charity for Civil Servants are committed to building and developing a Trustee board which reflects the diversity of the civil service community that we support. We seek to ensure all applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

An exciting opportunity has arisen to volunteer as a Peer Mentor with WiSER Project!

About the role

WiSER Project is a partnership of specialist charities working to end male violence and abuse & it provides support to women experiencing Violence against Women and Girls (for example domestic abuse, sexual violence, sexual exploitation through prostitution, trafficking, and other forms of abuse) and multiple disadvantage (for example mental or physical health issues, substance misuse, insecure immigration status, offending history and other).

As a Peer Mentor you will have the unique opportunity to provide WiSER service users guidance, model safe and fulfilling life after abuse and offer a listening ear through one to one support sessions.

Who are we looking for?

We are looking for those with lived past experience of any form of Violence against Women & Girls and / or multiple disadvantage. You will have a passion for supporting WiSER Project service users and are willing to use your life experiences to help others. We are welcoming Peer Mentors who have an interest in developing skills and gaining insight into working in advice, support, and advocacy services.

What can you gain from this opportunity?

In return, we offer in depth induction training and on-going supervision, where you will be fully supported in every aspect of the role. You will have the opportunity to develop your confidence and skills to support your future professional/career growth. 

You will recieve:

• 4 days of induction training to provide support within the role.
• Assistance when creating Personal development plan to support future professional/career growth following the peer mentor programme & financial assistance for attending external courses.
• Travel expenses will be paid for in full.
• Support and guidance through the role, in the form of monthly line management meetings and monthly support from a clinical supervisor.
• Opportunities to develop confidence and transferrable skills which can be used to enhance your CV for future job prospects.
• Opportunities to improve knowledge of support services across the Greater London area.
• Opportunities to meet new people and build a network of people with similar life experiences.

We also offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the Tackling and Preventing Domestic Abuse Award (DAPA), which is recognized by the Home Office.

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Join us as a Trustee / Director and make a difference!

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become a Trustee / Director and be a driving force for change!

Who we are: A purpose-driven charity, dedicated to making a difference to the lives of young, homeless people. We believe in the power of community, collaboration, and transparency to create lasting change.

Our organisation comprises a registered Charity & Community Interest Company each with its own Board. The Charity provides supported accommodation, advice, support & guidance to vulnerable, homeless young people. The Community Interest Company provides 24 / 7 concierge services to CAYSH young people & externally to vulnerable adults with complex needs.

As we continue to grow, we are seeking dedicated individuals to join our board of Trustees / Directors.

What we're looking for: Passionate individuals from a variety of backgrounds, with a range of expertise to contribute to our board. Whether you have experience in social care, safeguarding, finance, law, marketing, technology, or other fields, your unique skills and perspectives are valuable to us. As a Trustee / Director, you will play a pivotal role in guiding our organisation towards success and helping us develop our business growth strategy. We particularly seek a trustee who can take a safeguarding lead. 

Why you should join us as a trustee / director: Impact: Be part of an organisation making a real difference in the lives of homeless young people. Leadership: Contribute to strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

Commitment to safeguarding young people and vulnerable adults is essential as well as commitment to equal opportunities and eliminating discriminatory practice.

Time commitment:

Our Trustees and Directors provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 9 Trustees / Directors within the Group who bring a wide range of skills, knowledge and experience to the organisation.

To support the decision making at CAYSH, you will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee / Director away-days & other events, such as AGM. Meetings are held outside regular business hours and are mostly online. Events (including strategy days, AGM and service user get-togethers) usually take place at our offices in Croydon.

How to Apply: If you are ready to embark on a rewarding journey and become a Trustee with CAYSH, we would love to hear from you! Apply now and become a catalyst for positive change! Together, let's build a better future.

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Role: Leeds Hospitals Charity Trustee (voluntary)

Application Deadline: Monday 30th June 2025

Meet the Executive Team and Board of Trustees: May 22nd 2025 3.30pm – 6.00pm

Interviews to take place: Wednesday 23rd July 2025

Location: Hybrid  

About Leeds Hospitals Charity

Leeds Hospitals Charity is the charity partner of Leeds Teaching Hospitals NHS Trust. We champion, support and gives thanks to our NHS, bringing together thousands of donors so we can make a real difference to the people and patients of Yorkshire. We do this by funding life-saving equipment, treatments, research into rare diseases and home comforts – whatever will make the biggest impact to the people who need it most.

We are passionate about healthcare and about making our hospitals amazing – our vision is to make Leeds Teaching Hospitals Trust to be the best hospital, in the healthiest city in the UK.

Each year we award grants of around £4 million to support the innovative work of our hospitals. Our most recent fundraising appeal, for the Rob Burrow Centre for MND, will see a brand new, purpose-built care centre be opened at Seacroft Hospital in late 2025, transforming care for patients with motor neurone disease and their families.

People are central to everything we do here and we pride ourselves on Leeds Hospitals Charity being an organisation that is a friendly, diverse and welcoming place to work. Our core values of ‘together, transparent and transform’ underpin all of our work and ensures that we are impact driven, working hard to benefit patients, families and NHS staff.

Our Trustees

Leeds Hospitals Charity (Registered charity no. 1170369). has a fully independent Board of Trustees, who are also appointed as Directors of Leeds Hospitals Charity (Company Number 10492128), which is incorporated under the Companies Act 2006 as a private company. We also have a separate trading subsidiary, LHC Enterprise Limited (Company Number 13438357), with its own Directors.

The Board of Trustees currently comprises 12 Trustees; the Chair is Dr Yvette Oade OBE, who is in her second three-year term as a Trustee and her second year as Chair of the Charity.

The Role

Leeds Hospitals Charity is looking to appoint up to four new Trustees to enhance the Board’s skills and expertise to help shape and grow the Charity to provide the best support to our NHS.

The successful candidates may have interest and insight into the issues facing health-related charities and they may also have experience as a Trustee, or in a similar role in another context, but neither of these are essential.

Trustees use their knowledge and experience to make a strategic and principled contribution to the work of the Charity, encouraging innovation and bringing to bear their analytical skills. A willingness to be challenging but constructive, and an ability to engage with detail, are essential for this role.

We are seeking candidates with a wide range of relevant skills and experience but are particularly interested in those candidates with experience in the following sectors:

· Accountancy or audit

· Legal

· Academic or health

· Community or charity

Leeds Hospitals Charity strongly believes that greater diversity improves performance and we aim to attract talented people to reflect the communities with which we work. We strongly encourage applications from groups which are under-represented on our existing Board, including, in particular, candidates with protected characteristics under the Equality Act 2010.

Although they are volunteers, our Trustees have independent control over, and legal responsibility for the charity’s management and administration. Trusteeship can be rewarding for many reasons, from a sense of making a difference to the charitable cause, to new experiences and relationships.

Commitment

This is a voluntary role, but reasonable expenses will be reimbursed. Trustees are expected to be able to commit around 12 days a year, for committee meetings, Board meetings and development days.

We welcome candidates from a range of backgrounds and flexibility is offered to those candidates who may have caring responsibilities.

We are looking for someone who will:

· Support and provide advice on the Charity’s purpose, vision, goals, and activities.

· Approve operational strategies and policies and monitor and evaluate their implementation.

· Oversee our financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are being identified, monitored and controlled effectively.

· Provide support and challenge to the Charity’s CEO in the exercise of their delegated authority

· Keep abreast of changes in the Charity’s operating environment.

· Contribute to regular reviews of the Charity’s own governance.

· Attend meetings, adequately prepared to contribute to discussions.

· Contribute to the broader promotion of the Charity’s objects, aims and reputation by utilising your skills, expertise, knowledge, and contacts.

The successful person will:

· Bring relevant experience from their own professional sector, with some additional knowledge of the third sector.

· Be constructively challenging and attentive to detail.

· Be able to use their independent judgment, acting legally and in good faith to protect the Charity’s best interests.

· Have an interest in health-related charity issues or prior Trustee experience (although these are not essential)

How to apply:

Applications should consist of a full Curriculum Vitae detailing experience and relevant qualifications, accompanied by a covering letter describing briefly how candidates meet the recruitment criteria, why the appointment is of interest and what they believe they can bring to the role. If candidates wish, these may be reflected in a video (no more than three minutes long) rather than in writing.

Applications should be emailed to Helen McDougall by the closing date. Email details can be found in the Trustee Information Pack on our website. Interested candidates are also welcome to visit the Charity’s offices, at Leeds General Infirmary, on 22nd May 2025, to find out more about the role and meet the Executive Team in advance of the closing date. To arrange a time to drop in, please email Helen McDougall.

Shortlisted candidates will be interviewed by an interview panel of Trustees and the Chief Executive of the Charity.

For more information about the position and the charity, please visit Leeds Hospitals Charity's website and click on Join the Team.

As a Disability Confident Employer, we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of the Team will be in contact with you.