Office Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for someone with web skills (preferably with knowledge of WordPress) who can update and refresh our website.
Ideally the successful candidate will also have some understanding of social media sites and content.
The role will require some attendance at our office in Normandy near Guildford, but remote working should also be possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Telephone Welcome Agent, can you help?
The Hospice Lottery Partnership runs a weekly lottery in support of local charities such as: Florence Nightingale Hospice Charity in Aylesbury, Michael Sobell Hospice Charity in Northwood, Rennie Grove Hospice Care in Buckinghamshire and West Hertfordshire, South Bucks Hospice in High Wycombe, and The Hospice of St Francis in Berkhamsted.
We are looking for someone that could spare a few hours a week at our office based in Tring to help welcome new players to the weekly lottery.
The role involves thanking players for their support of our partner charities, checking their details are correct, and providing them with the opportunity to ask any questions.
If you have a warm personality, would enjoy the company of a small and friendly team with copious supply of tea and biscuits, then we would love to hear from you!
What we're looking for:
· An ability to represent The Hospice Lottery and our partner charities appropriately and enthusiastically.
· A warm personality with the ability to engage with supporters on the phone.
· Excellent communicator and people skills.
· Knowledge of Microsoft Word and Excel is required.
What you can gain from this opportunity:
· Being part of an enthusiastic and supportive team.
· Have a rewarding experience helping us to raise money for local charities.
Opportunity details:
· Where: Tring, Hertfordshire.
· Hours: 3+ per week.
· When: Monday/Friday afternoons (flexible).
“I volunteer with The Hospice Lottery; I always have a few hours spare each week and it’s lovely to feel that I am helping such a worthy cause. Plus, there’s always a supply of biscuits on offer!” Diana Hewitt, Office Volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Be responsible for finding funding opportunities for the charity and writing professional proposals to earn grant money, whilst raising awareness and building relationships with donors and supporters alike.
What will you be doing?
- Develop and manage fundraising events.
- Work with the marketing team to develop and produce fundraising communication material.
- Prepare presentations and manage meetings.
- Support the CEO and Trustees to create a fundraising strategy.
What are we looking for?
- excellent knowledge of proposal submission and fundraising processes
- ability to study and understand programmes and funding requirements of the organisation
- excellent multitasking, organisational and time management skills
- excellent written and verbal communication skills
- the ability to deal with information in a confidential manner and respond with sensitivity
- proficiency in using email and Microsoft Office
- commitment to the values of Rebuilding Lives UK
Time commitment and expenses:
- 1-3 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
What difference will you make?
- Increased confidence.
- Development of new skills.
- Make new connections.
- Changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
About the Role:
We are seeking two volunteers based in London to teach our lively computer classes in Tooting every Monday 9:00-11:00. Volunteers will lead the sessions with guidance from the CARAS ESOL Teacher and will work closely with our community members to build their skills and confidence using computers. The Digital Literacies course at CARAS is built around Pre-entry to Entry 2 levels in English. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions.
Volunteer Tasks and responsibilities:
· Lead on the delivery of sessions with support from CARAS’s Essential Digital Skills Teacher.
· Assist with the logistical set up of the sessions, supporting CARAS staff where needed.
· Work collaboratively as a team and assisting to shape the project.
· Create class registers and records as required.
· To attend and contribute to volunteer pre- and de-briefs at each session.
· To act as a positive role model and set standards of behaviour when volunteering.
· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential.
· To assist participants to both, recognise and celebrate their achievements.
· To challenge negative attitudes and behaviour in an appropriate manor.
· Advocate for the rights of asylum seekers, refugees and migrants with not for them.
· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds.
· To be female identifying.
· Have a good understanding of how to use a computer.
· To be reliable and punctual.
· Excellent presentation and communication skills, especially with people with varying levels of English.
· Commitment to support people seeking asylum to take control of their asylum journey.
· Ability to volunteer every Friday for a minimum of three months.
· Current resident in the UK.
· Ability to work in Tooting SW17.
· To provide five years’ worth of addresses and be willing to undergo a DBS check.
· To attend CARAS General and Safeguarding Training sessions.
· To be 18 years or older.
Through volunteering with us you will:
· Meet new members of your local community
· Learn about different cultures
· Learn about issues relating to refugee and asylum seekers
· Work as part of a friendly, welcoming team
· Develop your skills and competencies
· Be able to access relevant training, including safeguarding
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in south-west London. We work primarily with people who are newly arrived in the UK, most of whom are living in temporary Home Office accommodation. Arriving as a refugee in the UK can be a terrifying and disempowering experience. Difficulties with language barriers, accessing services, financial insecurity and ongoing uncertainty are extremely challenging and disempowering. CARAS is here to work collaboratively with community members to support them to build skills, connect meaningfully with their local community, and to build positive futures in the UK.
CARAS offers a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background. For adults this currently includes: ESOL, digital skills and employability sessions; social and recreational activities and casework. All programs are interlinked and work hand-in-hand with one another. For example, community members can practice their spoken English in Coffee Afternoon, and casework issues might be picked up and referred into the team during an ESOL class. We design and develop our programs through consultation and ongoing conversations with our community members. We aim to have a strong volunteer presence across all our programs, fostering connections between asylum seekers and other Londoners!
About CARAS’s Adult Programming and Coffee Afternoon:
CARAS has been providing support to adult refugee women since 2005, promoting skills and confidence development that helps women gain more power in their lives. In the aftermath of COVID, we have been able to expand our adult programmes, responding to the shifting demographics of those seeking asylum in the UK. We now run a range of mixed programmes for all genders, as well as some women-only spaces. Our coffee afternoon is a mixed group.
Our coffee afternoon has been running since May 2022 and is one of our most popular groups. It takes place at TARA Theatre in Earlsfield from 1-2.30PM every Friday. Its primary aim is to reduce isolation amongst those we work with by providing a safe, friendly and welcoming space for people to have fun, learn about themselves and each other, and build connections.
In 2023, we have been running creative sessions during Coffee Afternoon, facilitated by freelance creative practitioners in partnership with TARA Theatre. These range from dance to drama, poetry to puppetry. For sessions without a creative practitioner, we sometimes host workshops on important topics such as healthcare rights or have an open and informal space for games and a chat. There is always coffee and a selection of baked goods!
For more information on TARA Theatre, our partner and host, please visit their website.
Tasks and Responsibilities:
- To attend CARAS coffee afternoon’s, every Friday between 1-2.30PM in Earlsfield, South-west London. They take place at TARA Theatre, right opposite Earlsfield Station. Location here- https://maps.app.goo.gl/rXwJiKHRj93YFtLG9 (356 Garratt Ln, London SW18 4ES).
- If there is a week this is not possible, to tell CARAS staff as far in advance as you are able.
- To welcome and connect with community members attending, working to ensure everyone at the group feels included.
- To take part if there is a creative activity happening in that session, and help liaise with CARAS staff and the creative practitioner to ensure the activity runs smoothly.
- To encourage and inspire community members to feel confident and reach their full potential.
- To share conversation, and chat informally with our community members.
- To assist community members to both recognise and celebrate their achievements.
- To challenge negative attitudes and behaviour in an appropriate manor.
- To adhere to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
- To have interest in working with refugees and asylum seekers.
- To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds, and differing levels of English.
- To be reliable and punctual.
- To be a current resident in the UK.
- To provide five years’ worth of addresses and be willing to undergo a UK DBS check.
- To attend CARAS General and Safeguarding Training, and any further training as necessary.
- To be 18 years or older.
Through volunteering with us you will:
- Meet new members of your local community
- Learn about different cultures and life experiences from across the world
- Learn about issues relating to refugee and asylum seekers
- Work as part of a friendly, welcoming team
- Develop your skills and competencies
- Be able to access relevant training, including safeguarding
To Apply:
Please fill in the volunteer application form and email it to us. Successful applicants will have an informal meeting with the Head of Adult Inclusion and Adult Program Coordinator these meetings will be on a rolling basis so apply ASAP!
Details for this role are in the description and not mentioned in the application form but please fill in your details in the Volunteer application form attached and send it back to us
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.
We are supported by generous individuals who donate and support our fundraising efforts; which allows us to run services and support people affected by MS.
Every year, hundreds of people take part in sporting events to raise much needed funds for our work. Individuals spend countless hours training through snow, rain and sun to complete challenges that support our vital work.
We aim to help these superstars throughout their training, by giving them a friendly phone call, and this is where you come in.
We know the power of a phone call and how it can help encourage people with their training, reminding them they are not alone and who they are doing it for. We’re looking for volunteers to join us on set days to call our MS Superstars.
What the role involves:
- Calling our sporting fundraisers and asking:
- How their training is going
- How their fundraising is going and do they need any advice
- Conveying our thanks
- Updating an excel spreadsheet on a laptop
- What you need for this role
- A good phone manner and etiquette
- Friendly tone of voice and good listening skills
- Happy to read from a script and make notes on a laptop
In order to volunteer in this role, you will need to:
- Complete an application
- Have an informal conversation with the fundraising volunteer manager
- Complete your Welcome and Induction Checklist in the back of your ‘Welcome Pack’ (opens in new window).
- Complete the training listed below:
Mandatory Training Role specific training Introduction to the MS Society Run through the specifics of the role, calling and note taking GDPR Training‘Welcome to the office’ a tour of the office and volunteering in the office
Sources of support:
We will ensure that whist volunteering with us you will have access to all the support you need to feel comfortable, confident with what you are doing, and able to achieve the most impact though your time with us.
The Supporter Care Team is your point of contact for queries to other MS Society departments. They can signpost you to the right person:
Other staff who can support you are listed on our volunteer website:
Additional information about our volunteering programme:
When you volunteer with us, you join our powerful community of people
living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers.
Our shared commitments help keep our volunteering programme enjoyable, meaningful and safe for everyone.
The client requests no contact from agencies or media sales.
Action Village India
Action Village India (AVI) is a small, UK-based charity that fundraises for Indian NGO partners to deliver programmes that will best assist the poorest and most marginalised sections of communities in rural India. AVI supports campaigns for social justice and equality on Gandhian principles of nonviolence.
You will be working hand-in-hand with a small and very agile team in the London office and as such the internship will be a fantastic opportunity to ground yourself in the basics of charity day-to-day administration, communication and event fundraising.
Working Information:
Location: London – Dalston Junction
Hours: 2 days per week plus attendance at WOMAD Festival 24-29th July 2024
Duration: 8-10 weeks. Internship to start early June (negotiable) and ending in the first week of August.
Starting date: 5th June 2024
Job Purpose:
Part of Action Village India’s fundraising strategy is raising funds and awareness through events. The biggest fundraising event we hold every year is Madras Café, held at Womad Festival at the end of July. Madras Café began its life as a Chai and leaflet stall over 30 years ago to help educate people about Action Village India and the difficulties people in rural India faced; today it is an established festival institution serving delicious Indian food to over 4000 people over three days. Madras Café is run and organised by a group of volunteers. The Action Village India team holds a stall in the Madras Café tent selling ethical products made in India, showcasing our exhibition and informing people about the work of Action Village India and our partners.
During your internship, you will take the lead, in collaboration with the Communications, Fundraising and Operations Manager, of the organisation of the Action Village India information desk. This will include managing the sale of products and the managing of volunteers for the Action Village India stall. You will also assist the Exhibition intern with the production of the Exhibition which will be showcased at WOMAD.
You will also get involved in supporting other fundraising events such as our online gift shop and annual Walk for Women.
Main duties and responsibilities:
Duties will be tailored to meet the learning objectives of a successful internship candidate. If you have a particular interest in developing fundraising skills not directly listed below, please ensure these are highlighted in your cover letter.
1. Event management
§ Administration of sponsorship fundraising events – registration of runners/riders/walkers and their donations
§ Invite and liaising with guests and volunteers for upcoming events
§ Lead on the organisation of the Action Village India information desk at Womad
§ Assist with the organisation of the exhibition at Womad
§ Provide liaison between, and support to, Action Village India and the established Madras Café team
§ Feed into the event communications, press and audience engagement strategy
§ Organise the front of house desk for AVI
§ Assist with photographic exhibition hanging, stall set up and pack up
§ Liaise with volunteers and coordination of volunteers during the festival
§ Design & Develop (and where possible run) new fundraising events
2. Fundraising Support
§ Supporting fundraising opportunities through events and the AVI ethical gift shop
3. Communications & Office Management
§ Helping with the day to day running of the office, including communication with enquirers and supporters, and the online gift shop
§ Assisting with the production and printing of leaflets, appeals and fundraising materials
§ Assisting with the distribution of mailings; appeals, newsletter, and membership
§ Creating content for various social media platforms
General Responsibilities
- Abide by organisational policies, codes of conduct and practices
- Support and promote diversity and equality of opportunity in the workplace
- Keep confidential any personal, private, or sensitive information
- Any other duties commensurate with the accountabilities of the post
Person Specification
§ Excellent communication skills face to face, on the phone and by email.
§ Ability to work alone and use own initiative to develop systems, deal with practical situations as they arise
§ IT skills and experience at a level that support email, database, social media and use of spreadsheets and graphic design skills such as for our newsletters (desirable)
§ Ability to stay focused and efficient in the face of changing priorities, and to deliver work in a timely manner
§ Commitment to the values and ethos of AVI
§ Ability to work well in a team with a flexible approach
§ An ability to apply awareness of diversity issues to all areas of work.
§ Keen interest in event management
§ Proactive, creative and enthusiastic
§ Desire to learn, develop and advance personal career prospects
§ Knowledge of rural development in India (desirable)
Terms of Internship:
This is a voluntary position. Action Village India will cover travel expenses (from within London) to the office in Dalston and lunch costs for days worked in the office (up to £10 a day – if travel costs are higher, this can be discussed). All expenses must be itemised, and receipts provided. The cost of your Womad ticket and travel will be covered.
Accessibility:
We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information to our vacancies.
The client requests no contact from agencies or media sales.
The British Association for Parenteral and Enteral Nutrition (BAPEN) is recruiting for Non- executive Trustees to join the BAPEN Board of Trustees. Finance expertise would be of particular interest.
BAPEN is a Charitable Incorporated Organisation (CIO) that brings together the strengths of its Core Groups and committees to raise awareness and understanding of malnutrition in all settings and provides education, advice and resources to advance the nutritional care of patients and those at risk from malnutrition in the wider community.
The Charities Act 2011 defines charity trustees as the people responsible under the charity’s governing document for controlling the administration and management of the charity. They are known collectively as the trustee board.
Under charity law the trustees have the ultimate responsibility for managing the affairs of the charity and ensuring that it is well run and delivering the charitable aims and objectives for which it has been set up.
Non-executive Trustees work in partnership with the Board of Trustees, Council and Executive Committee to provide clear vision, mission and strategic direction for the charity to:
Contribute to the development of the charity’s future strategic goals, ensuring that the best interests of its membership as well as those who care for and are effected by malnutrition are always at the top of the agenda.
Ensure the highest levels of transparency, audit, governance and accountability in the activities of the charity.
Provide strategic leadership and direction to the charity through oversight of and contribution to key strategy documents as well as by setting strategic priorities.
Have an awareness and understanding of the national policy context and of local needs of those whom the charity serves.
Develop and review the charity’s internal controls to ensure that they identify the risks and opportunities to enable the charity to be sustainable and relevant for all of its stakeholders.
Work with other Trustees, Executive Officers and Council members in a supportive, helpful and constructive way to ensure the board is effective.
Ensure that effective arrangements are in place to provide assurance on risk management, governance and internal control whilst ensuring openness and transparency in decision making.
Ensure the charity establishes key objectives and control and management frameworks to deliver the agreed plans, identifies and assesses the risk of achieving them and regularly monitors performance to ensure appropriate corrective action can be taken.
Be familiar with the articles of association of the charity and awareness of its powers, duties and objectives.
Be familiar with and ensure compliance with the charity’s funding agreements.
Represent the charity in a positive manner with national, regional or local bodies or individuals in order to enhance the position of the charity.
Lead or participate in relevant board committees or task groups of the charity.
Contribute to the appointment and, if necessary, removal of the President as well as participation in the recruitment and selection of future non-executive trustees.
Work as part of a team, and to accept shared responsibility and accountability for the successful running of the charity.
Non-executive trustees are subject to charity legislation and are obliged to:
Act within your powers (for example in accordance with the constitution and associated charity documentation.
Promote the success of the charity.
Exercise independent judgment.
Exercise reasonable skill, care and diligence.
Avoid conflicts of interest.
Not to accept benefits from third parties and declare any interest in transactions.
Person Specification
Every trustee is expected to abide by the charity’s governance and display selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
Skills and experience
Essential:
Critical listening and the ability to ask effective questions
Strategic thinking
Excellent communication
Problem solving and analysis
Desirable: Some or all of the following:
Understanding of data
Finance and/or accounting knowledge
HR experience
Knowledge of the healthcare sector and the NHS
Leadership and management
Risk management
Legal/contracts expertise, particularly knowledge of charity law
Marketing and communications
Time commitment
The term of office will be 3 years with up to 2 term renewals. Trustees must be willing and able to contribute sufficient time to deliver the role effectively. There are up to 4 Trustee meetings per year, with additional quarterly council meetings that Trustees are encouraged to attend. These meetings will be a combination of virtual and face to face.
Often trustees may sit on a committee focused on an area where they have knowledge of, or are particularly interested in; for example, communications or education.
You will also be expected to undertake any training required to enable you to discharge your role effectively.
BAPEN* is a Charitable Association that raises awareness of malnutrition.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.
What is a Publicity Coordinator?
Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.
What would you be doing?
- Working with other branch volunteers to develop a publicity plan.
- Publicising SSAFA events.
- Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
- Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
- Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
- Keeping a stock of SSAFA publicity materials and distributing them
- Liaising with PR staff at central office or on-call in the event of a PR/press situation.
- Supporting local and national campaigns to recruit new volunteers.
- Being a positive ambassador for SSAFA including all sections of the community in awareness raising
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - communication and marketing workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good communication skills
- Good written and spoken English.
- Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Reliable attitude
- Ability to maintain confidentiality and keep information safely in line with SSADA policies.
- Access to public transport or a car to get to meetings and events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Volunteer with Citizens Advice Staffordshire North and Stoke on Trent
What will you do?
- complete an introduction to Citizens Advice and training for your role.
- talk to clients over the phone to explore what problems they’ve come for help with. If you are able to speak or hear over the phone you can train to give advice by email or webchat.
- find information about the clients’ problems and help them to understand their options.
- support clients to take action to resolve their problems. This might include drafting or writing letters, making phone calls, or referring the client to another organisation.
- write a summary of the clients’ problems and what action you’ve taken.
- look out for problems’ that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an MP, AM or local councillor.
Some examples of what you could do:
- explore what benefits a client is entitled to and help them to complete a benefit application form.
- help a client who has problems with their landlord to understand their housing rights.
What’s in it for you?
- make a real difference to people’s lives.
- learn about a range of issues such as benefits, debt, employment, and housing.
- build on valuable skills such as communication, listening and problem solving, and increase your employability.
- work with a range of different people, independently and in a team.
- have a positive impact in your community.
And we’ll reimburse expenses too.
No prior experience is necessary in these areas as you’ll receive full training.
For individuals who are doing advice giving roles, and who are also training to be a solicitor, if you started training to be a solicitor before 1st September 2021, you may be able to get up to six months reduction in your training contract.
If you started training to be a solicitor after 1st September 2021, you may be able to include time spent volunteering (or working) in advice giving roles as part of (or all of) your qualifying work experience. See Solicitors Regulation Authority for more information.
What do you need to have?
You don’t need specific qualifications or skills, but you’ll need to:
- be friendly and approachable.
- be non-judgmental and respect views, values and cultures that are different to your own.
- have good listening skills.
- have good verbal and written communication skills.
- have good maths and IT skills.
- be able to understand information and explain it to others.
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection.
- be willing to undertake training in your role.
How much time do you need to give?
We ask for a minimum of 3 hours per week, for at least 12 months.
Many of our volunteers give one full day or two half days per week.
Valuing inclusion
Our volunteers come from a range of backgrounds, and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an adviser and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
Contact Margaret Collin for more information or to request an application pack.
Location
You can volunteer at any of our offices in North Staffordshire: Hanley, Newcastle under Lyme, Biddulph, or Leek.
You can complete e-learning at the office of your choice, but you will need to be available to attend two training days at the Hanley office.
Head Office
Advice House
13-15 Cheapside
Hanley
Stoke-on-Trent
ST1 1HL
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Good with numbers and looking to give back to your local community? Maybe you're looking to boost your accountancy skills whilst training for your AAT? We're looking for number savvy and organised volunteers to help support our fantastic Finance Team in ensuring that the office function and finance service runs smoothly within the organisation. We're a busy charity so extra hands are always welcome!
If you're skilled at reconciliations, confident with weekly payment runs, and happy with processing invoices, you could be just what we need! Ideally you'll be super organised, show initiative and be looking to work alongside a charity which really makes a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Referral volunteer (laptops)
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5pm) for period of training/induction. Remote or in person once induction is complete.
Time commitment: 3 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About the Role:
CARAS offers advocacy casework integrated into all of its projects, ensuring that people who attend our groups can access support to address issues in a friendly and timely manner. A key part of the casework service is to help connect people to resources and activities that they need.
A key areas of need is digital access, either by smart phone or laptop.
People living in asylum accommodation receive £9/week making saving for items impossible.
Whilst many activities have returned to face-to-face delivery many have stayed online, not having a laptop impedes people’s ability to join English classes and social activities. People attending college face difficulties in completing college work without access to computers in the evenings, access to a laptop means people are able to take greater control over their independent learning. Smart phones make a huge difference in people’s ability to have contact with family and community across the world.
To meet this need we have built a partnership with a grant giving organisation, Acts435, to support people to get personal laptops.
We are able to refer 5 people at a time for grants to buy new laptops/phones. Once the grant money is received we purchase the devices for community members to collect.
We are looking for a volunteer to do these referrals each month and support people to purchase and receive their laptops and phones. This is an extremely rewarding role, interacting with lots of the CARAS community members and making a very tangible positive impact on people’s lives.
Tasks and Responsibilities:
- contacting community members who are on our waiting lists by phone to explain the scheme to them
- complete grant applications with community members
- monitoring the grant platform to see when grants have been made
- purchasing laptops online and liaising with community members to arrange collection
- completing monitoring forms with community members once grants are recieved and uploading to grant platform
- recording all referrals and work done on our case management system (lamplight)
Person specification:
Essential
· Confidence in using IT (online forms, online shopping, google maps, email, DocuSign)
· To be non-judgemental and able to engage with people from diverse backgrounds;
· A commitment to confidentiality and data protection
· Thorough with good attention to detail
· Reliable
· A high level of spoken and written English
· Excellent communication skills, especially with people who are new to English;
· Ability to gather information from people in a sensitive way
· A calm, friendly, kind and patient approach
· Enjoyment in speaking to new people
· A commitment to working in an empowering way
· Able to maintain boundaries
· Able to work autonomously
· Currently resident in the UK
Desirable
· Experience working with refugees and asylum seekers
· Fluent in one or more of: Pashtu, Farsi, Tigrinya, Somali, Arabic or Dari, Russian, Ukrainian, Albanian, Amharic, Kurdish Sorani, Spanish, French
· Experience of working with interpreters
Benefits to Volunteering:
Through volunteering with us you will:
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training, including safeguarding training.
All volunteers must complete a DBS check and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To Apply To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
The client requests no contact from agencies or media sales.
Seeking Passionate Trustees to Drive Financial Equity
Are you ready to make a tangible impact in your community? Talking Money invites passionate individuals to join as Trustees, driving forward their mission to empower those facing financial hardship. As a Trustee, you’ll wield independent control and legal responsibility, shaping the strategic direction of the organisation and ensuring alignment with their core purpose.
About Talking Money:
Talking Money is a Bristol-based charity dedicated to empowering individuals facing financial hardship. With a focus on inclusivity and equity, they provide essential support and guidance to those in need, regardless of background or circumstance. Their mission is to alleviate financial stress and promote long-term stability by offering tailored advice, practical assistance, and advocacy services.
Driven by the belief that everyone deserves access to financial education and support, Talking Money delivers a range of programmes and initiatives designed to address diverse needs within the community.
The role:
We are looking for people who care about supporting local people in financial hardship and reducing inequality, who are willing to bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking and perspective on the board. Whether you bring expertise in housing, disability, mental health, or fundraising, your unique perspective would be invaluable to the Talking Money board.
We particularly welcome applications from people with direct or indirect (for example though a family member or friend) lived experience of the kinds of issues our clients face (e.g., poverty, financial hardship, over-indebtedness, homelessness).
Personal skills and qualities:
- Demonstrated commitment to equity, diversity, and inclusion.
- Creative thinking and strategic acumen to drive organisational growth.
- Effective communication skills and a collaborative spirit.
- A strong alignment with our vision and mission.
Responsibilities:
As a trustee, you’ll play a pivotal role in:
- Overseeing organisational strategy and financial plans.
- Providing support and challenge to our executive team.
- Ensuring compliance with governing documents and legal obligations.
- Promoting and protecting the interests of Talking Money.
Time commitment and expenses:
- This is a voluntary position with reasonable expenses reimbursed.
- Minimum commitment of 17 hours per year, including board meetings and team events.
- Opportunities for professional development and training sessions
Terms of appointment:
- Initial 5-year term, with the possibility of renewal. Potential for progression to Chair of the Board.
The client requests no contact from agencies or media sales.