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Letter from Imelda Redmond, our chair of trustees

The current Board is a welcoming, collegiate and energetic group, working hard to make a positive impact on the lives of older people in Tower Hamlets, Newham and Hackney. I joined the organisation a year ago as chair and am enjoying steering the organisation through an exciting period of transformation as we implement our new, and ambitious, five year strategy. AUKEL has sound finances and a strong reputation for its service delivery (Hospital to Home service, community services, digital inclusion and Information and Advice). From this strong base, the organisation has an ambition to amplify the voices of older people within our communities and to create a more collaborative culture which both improves the connectedness of our services and also strengthens our relationships with local voluntary, statutory, community and faith groups. We are looking for someone with the time, passion and expertise we need to work collegiately with trustee colleagues to lead the organisation through this next exciting phase.

Yours,

Imelda Redmond

AUKEL Chair of trustees

About us Age

UK East London (AUKEL) is a local independent charity, which is part of the national Age UK network. We work across Tower Hamlets, Hackney and Newham to deliver services which support older people to live healthier, happier and more fulfilled lives.

Our work

Each year we support around 20,000 older East Londoners by providing flexible practical and emotional support in homes, hospitals and in the community.

Our boroughs have the country’s highest pensioner poverty in the country, further exacerbated by the current cost of living crisis.

How we help

1. We tackle poverty

Each year our advice service supports over 2,000 older people to claim £3.2million in welfare benefits, grants and relief entitlements. During the cost-of-living crisis we distributed £42,000 worth of emergency vouchers for food, helping older people ensure there was food in the fridge.

2. We alleviate loneliness

According to a national model, Tower Hamlets has the highest rates of loneliness in London and in England. Our East End Friends initiative teams housebound older people who’d like a bit more company with a volunteer to visit them at home. 92% of older people said they felt less isolated and lonely and 100% of volunteers would recommend the scheme.

3. We improve health.

Many older people in our boroughs have very poor health. For example, at age 65, women can expect just six more years of good health, which is the lowest in London and almost the lowest in England. This reduces their quality of life and can make it harder to remain independent. As well as increasing income and addressing loneliness (both determinants of health) we offer yoga, walking, and chair-based exercise groups at our community centre in Bow. 87% of participants said they are more independent as a result.

4. We increase independence.

Many older people live alone and struggle to manage around the home. Our home from hospital service supports 3,000 older people to return to a safe and warm home. Just 6% are readmitted to hospital within 28 days compared to 15.3% in areas where there aren’t these services.

The Team

We have an established and talented Senior Management Team, a committed staff team and an extraordinary group of volunteers. Two years ago, the board recruited a new Chief Executive. She is ambitious for the charity, comes with a great track-record of charity leadership, and has worked hard with trustees to develop our new organisational strategy.

Who we are looking for

We want our trustees to understand the community we serve and are therefore specifically looking for applicants who live in and/or have strong connections with Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of the current Board in line with our organisational EDI Objectives. For this reason, we are actively seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian, and other groups previously labelled as "ethnic minorities" or ‘BAME’).

Previous experience in the voluntary sector, adult social care, NHS, or similar relevant experience to the work of AUKEL would be helpful. As would communications/marketing experience. However, this is potentially a developmental role where you will gain knowledge and experience of charity governance – so the most important thing is your commitment to our organisational aims and your local connection.

You must want to improve the lives of older people across East London and understand the impact disadvantage and discrimination has on the life chances of our local population. You will be curious, collaborative and ambitious and able to commit to an average of one-to two days a quarter (most meetings are in the evenings).

If you're new to being a trustee, we can offer additional training and pair you with a fellow trustee as a ‘buddy’ to help guide you. They’ll be there to walk you through trustee materials, answer any questions, and provide support along the way.

Full role description can be found in appendix 1

What I get out of being on the AUKEL Board

'I continue to be impressed with the extent of the help AUKEL provides in our communities. The need for the service is increasing as the cost-of-living crisis deepens. I see the Trustee role as an enabling role. I enjoy rolling up my sleeves alongside my fellow trustees to tackle some challenging issues with our combined skill sets. I particularly enjoy working on the new People sub-committee and I can sense a renewed enthusiasm for finding ways to optimise the Trustee contribution.' (Teresa, a current trustee)

New Trustees will complete an induction to the organisation and the Board. This will include site visits and meetings with the CEO, Senior Management Team, Chair and Board members. During your induction you’ll have the opportunity to really understand our services and get to know our team. You’ll be able to ask any questions you want and visit any service you wish!

Time commitment

The full Board meets quarterly on Wednesdays from 6.00 – 8.00pm in our Hackney centre.

We hope that all our trustees additionally sit on a sub-committee which reflects their interests and/or expertise. All the Committees meet quarterly the Finance Committee meets on Thursdays from 6.00 – 8.00pm usually face to face in Bethnal Green, the People Committee 5 meets quarterly on Mondays from 6.00-7.30pm online, and the Service Development Committee usually meets from 6.00-7.30pm on Thursdays online.

Travel expenses can be reimbursed.

Board members may be asked to commit additional time to support staff recruitment, review tenders and share expertise.

The agenda and papers for each meeting are usually emailed to Trustees a week in advance.

How to apply

If you are interested in being considered for this role please submit your CV/LinkedIn profile with a covering letter explaining why you wish to join the charity and the skills/experience you will bring to the Board.Please visit our website for the recruitment email address.

Potential candidates are welcome to have an informal conversation about the role. Please visit our website for the recruitment email address.

Closing date is the 30th of June.

Appendix 1

Trustee role description

The Board is responsible for the smooth-running of the organisation and supporting the Chief Executive. You will be supporting our 70+ members of staff and part of our 80+ strong volunteer team. You will also have the opportunity to learn about how to tackle the challenges that our beneficiaries face, and how to deliver appropriate co-produced services that enrich older people’s lives and enhance the whole community of East London.

Main tasks

• Contribute to Board meetings, helping to give firm strategic direction to the organisation, setting policy and targets and evaluating performance.
• Make decisions for the benefit of Age UK East London, exercising independent judgement and declaring any interests, exercising reasonable skill, care and diligence in carrying out activities.
• Be familiar with the rules that govern Age UK East London (Articles of Association) and make sure we follow those, Charity Law, Company Law and all other relevant legislation and regulations.
• Ensure the organisation’s financial stability, overseeing the setting of the budget and monitoring variance against the budget (the Board also has a Finance Sub-Committee to help oversee this).
• Ensure that we use our resources in line with our Articles and the requirements of funders, and that our accounts are a ‘fair and true’ representation of our finances.
• Safeguard the values of Age UK East London a maintain positive reputation for the organisation and its work.

Person specification

We’re looking for someone who:

• Cares about older people and wants to make a positive difference in their lives.
• Is open-minded, fair, and respectful, and values the opinions and experiences of others.
• Understands equity, diversity, and inclusion and its impact on older people and organizational practices
• Is committed to the charity’s mission, values, and social impact.
• Is reliable, committed and can dedicate some time to attending meetings and getting involved in the charity’s work.
• Is willing to learn about the charity’s work, the role of a trustee, and the challenges older people face.
• Can work well with others as part of a team, sharing ideas and supporting the charity’s goals.

It would be helpful (but not essential) if you:

• Have personal or professional experience with older people, or an understanding of the issues they face.
• Have lived experience or a connection to the charity’s mission.

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.

In our 30th anniversary year, The Trustees and Executive launched a new 2023-2028 Strategy – From Crisis to Hope in consultation with people with lived experience and key stakeholders. The three key goals are:

1. Going missing is understood as a crisis that can be a matter of life or death
2. All missing people and their loved ones get the right help at the right time
3. Fewer missing people come to harm.

THE IMPACT YOU WILL HAVE

Our Chair of Trustees is integral to the mission and purpose of the charity, holding the Board and Executive Team to account for delivering the mission and achieving our ambitious goals. The Board of Trustees is made up of an experienced team of individuals who bring breadth of background, a range of deep skill sets, lived experience of the issue of missing and demonstrable empathy and passion for the work of Missing People. The Chair of Trustees will be responsible for the effectiveness of the Board of Trustees, planning and guiding meetings to ensure broad dialogue, good decision-making and clear actions.

Our Chair will work closely with the CEO and the Board to develop the charity’s strategy and to oversee its implementation and progress against its business plan. As part of this the Chair will provide support and challenge to the CEO and their senior team. 

As the Chair of Trustees at Missing People you will be driven by a powerful mission to be a lifeline when someone disappears. You will work closely alongside the Board, Executive team and Chief Executive in a collaborative way to lead the charity. The role provides a good opportunity to be involved in strategic planning in an organisation grounded in the issue of missing with a diverse group of committed and motivated Trustees.

Trustees meet quarterly at online and in-person meetings (usually in London). The Board has dedicated Committees for Finance, HR, Ethics, and Safeguarding, and Advisory Groups representing people with lived experience of the issue of going missing, policing, fundraising and policy. The Chair will attend and be a member of other committees or working groups and ensure that the governance arrangements are working in the most effective way for the charity.

ABOUT YOU

The new Chair of Trustees must be passionate about Missing People, its purpose and its values. 

We are looking for a new Chair of Trustees who brings valuable experience, skills and expertise. This might relate to the issue of missing (including personal experience of going missing), senior financial experience, charity experience, policing, legal experience and safeguarding. We are keen to further broaden thinking and perspectives and welcome applications from all areas of the United Kingdom, from all communities, which is important as missing touches every community. We believe diversity is important, and we aim for our board to have a mix of people, talents and backgrounds..

You will need to be aged over 18 and have:

• A willingness to devote the necessary time and effort to your duties as the Chair of Trustees - approximately 2-3 days per month
• Leadership, strategic vision and creative thinking
• Ability to manage a trustee board and take decisions for the good of the charity
• Ability to chair board meetings effectively and manage diverse perspectives
• Strong communication, interpersonal and networking skills
• Independent judgment and be willing to speak your mind
• The ability to read, understand and question reports including financial plans and information
• The ability to follow the rules of governing documents and any professional advice
• The ability to work effectively as a member of a team and encourage team working
• A commitment to diversity, equity and inclusion policies and practices

WHAT YOU WILL RECEIVE IN RETURN FOR YOUR COMMITMENT

In return for your commitment you will use your skills and experience to benefit society and to provide better services for missing people and the families left behind. You will receive training in your role as Chair of Trustees and learn new skills and confidence in a range of governance areas.

This is a voluntary role. Please note that Trustee roles are not paid. Reasonable expenses are reimbursed.

FIND OUT MORE AND APPLY

If you want to be a lifeline when someone goes missing, click apply. You will find attached a detailed role description and person specification, a letter to applicants, an overview of committees and a summary of Missing People's Achievements 2024.

To apply, please ensure you include your CV and a brief covering letter explaining the skills and experience you would bring to this role.. We look forward to receiving your application.

Closing date: 23:59 on 6th June 2025

Interviews: Mid June 2025

Location: Remotely/UK 

Unpaid role 

Applications Deadline: May 31 2025

Children Change Colombia (CCC) is seeking a finance and investment trustee based in the UK and/or in Colombia to join our dynamic team that operates in the UK and Colombia.

Children Change Colombia is the UK’s largest charity with more than 30 years experience working exclusively in Colombia. We believe that, with the appropriate support, Colombian children can claim their right to live safely and in peace and demand that the adults responsible for protecting their rights do so – in this way, children can change Colombia. Over the last three decades, CCC has helped more than 65,000 children to overcome the trauma of poverty, armed conflict, displacement, and the lack of education, and has invested 15 million pounds in more than 50 multiannual projects all across the country.

We seek to complement the work of others and avoid duplication whenever possible. One of our key aims is to work on issues that are neglected by others and bring innovation where opportunities are short. Many of the projects we support are pioneering services for children in areas where such services do not already exist. For instance, we work in schools in remote villages near the Pacific coast where state institutions are weak and few NGOs operate. In cases where other organisations do operate services for children, we collaborate with our partners to help them identify these organisations and then determine how they can work to complement and improve existing services.

The finance and investment trustee will be part of the Board of Trustees and support the Fundraising efforts, contribute to the overall governance and strategic direction of the charity, with a particular focus on the effective stewardship of new strategies for funding such an endowment. This includes ensuring new sources of charitable income are managed in accordance with legal and ethical standards, aligned with the charity’s long-term mission, and capable of delivering sustainable income for future generations. 

Reports to: Chair of the Board of Trustees

Their main duties and responsibilities include:

• Fulfil all legal duties of a charity trustee as defined by the Charity Commission and the Charities Act 2011.

• Oversee the establishment and ongoing management of the funds in line with the charity’s objectives and governing documents.

• Work with fellow trustees and senior staff to develop and approve the investment policy statement and spending policy for all sources of income.

• Monitor investment performance and ensure all funds are managed by appropriately qualified fund managers.

• Ensure compliance with legal, regulatory, and ethical standards relating to investments, including responsible investment principles if adopted.

• Participate in the finance subcommittee and other investments subcommittee that may be created.

• Contribute to risk management relating to the new sources of income, including market volatility and inflationary pressures.

Board members are legally responsible for the organisation and for supporting effective management of its resources. In particular, the responsibilities of a Member of the Board of

Trustees are as follows:

• Direct the affairs of CCC, ensuring that it is solvent, well-run, and delivering the charitable objects for which it has been set up, as a joint responsibility with the other board members.

• Ensure that CCC complies with charity law, and with the requirements of the Charity Commission as regulator, as a joint responsibility with the other board members

• Ensure that CCC does not breach any of the requirements or rules set out in its governing document and that it remains true to its charitable purpose, as a joint responsibility with the other board members

• Provide informed opinion and advice to board and staff on all issues relating to the functioning of the charity including programmes, fundraising, finance, and administration, where appropriate

• Attend quarterly board meetings, at CCC’s office in central London or online and to read and comment on associated documentation

• Participate in ad hoc meetings and sub-groups as requested by the Chair of the Board, according to your particular field of expertise. Reading and commenting on associated documentation as necessary.

• Being an Ambassador for the organisation at external events as required and increase the profile of the organization.

We are looking for a commitment of up to three years. As part of our procedures, all Trustees must adhere to the CCC’s Child Protection and Safeguarding Policies. A DBS check is carried out on all trustees/staff/volunteers appointed.

Person Specification

• Understanding of charity governance and the responsibilities of trustees.

• Experience in endowment structure or endowment strategy, investment and private capital.

• Understanding of or willingness to learn about Colombia’s social, environmental and political reality

• Strategic thinking with the ability to balance long-term planning and short-term oversight.

• Ability to work collaboratively.

• Commitment to the values and mission of CCC.

CHILD PROTECTION

Please note that the successful candidate will be expected to accept and commit to Children Change Colombia’s Child Protection and Safeguarding policies.

DIVERSITY

CCC is committed to diversity, and welcomes applications regardless of sex, gender, race, age, sexuality, belief or ability.