One to one learning support assistant jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about customer service and experience?
Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?
Are you looking for a flexible role?
We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.
The charity
Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
The role
As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.
Acting as a first point of contact for supporters, you will:
- provide a high standard of customer service across a range of channels
- respond to enquiries, feedback and complaints with empathy and efficiency
- commit to delivering a consistently excellent experience
- seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
- help to build trust and donor retention.
Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.
The application process
Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required.
Closing date: Friday 10 July by 8am
Please submit your CV (no more than two pages). A cover letter is not required.
The client requests no contact from agencies or media sales.
About the role:
No one should be locked out of psychological support because their life is complex, their trust has been broken, or services have struggled to reach them. In this role, you will help bring mental health support closer to people experiencing rough sleeping in Camden, working within SHP’s Rough Sleeping Outreach & Hub Service to support people whose needs may have been missed, misunderstood or left unmet for too long.
As Assistant Psychologist, you will work alongside the resident Clinical Psychologist to support psychologically informed, trauma-informed and compassionate practice across the service. You will help strengthen how we understand people’s experiences, respond to distress, reduce harm and create safer routes into support, stability and recovery.
This is a role rooted in both direct client impact and wider service development. You will contribute to assessments, one-to-one support, group work, reflective practice, case discussions and partnership working, helping staff and clients feel better supported when the work is complex and progress is not always straightforward.
You will be part of Single Homeless Project's (SHP’s) wider Psychological Services offer, with clinical supervision, learning and development, and the chance to grow your practice in a service where psychology is brought into the heart of outreach, not held at a distance.
About you:
- You bring a strong understanding of trauma, mental health, multiple disadvantage and the barriers faced by people experiencing rough sleeping.
- You are compassionate, reflective and resilient, with the confidence to build trust with people who may be wary of services or unsure about support.
- You can use psychological thinking in a practical, accessible way, helping clients and colleagues make sense of complex needs, risks and strengths.
- You work well as part of a multidisciplinary team, valuing partnership, curiosity and shared learning.
- You are organised, thoughtful and committed to safe practice, clear recording and using supervision to keep learning and developing.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 14th July at midnight
Interview date: Wednesday 22nd July at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
RESPONSIBILITIES:
Coordinate annual calendar of volunteer training events
· Work in partnership with the Volunteer Development Manager to understand volunteer recruitment needs across services and the wider team.
· Liaise with services teams to plan and develop the calendar of volunteer training events, both in person and virtual.
· Manage relationships with training venues ensuring desired dates are secured early in line with event requirements and budgets.
· Proactively research new training venues which meet accessibility requirements.
· Work with team members taking a lead on volunteer training delivery to ensure all training materials are up to date and relevant training packs/goodie boxes are distributed to trainees.
· Liaise with trainees to ensure confirmation paperwork is completed in a timely manner and needs relevant to training are met.
· Keep accurate records and maintain database records to ensure services teams are kept up to date with trainee information and any changes to event attendance.
· Circulate post-training communications to help ensure new volunteers are onboarded in a timely manner.
· Collect and distribute feedback from trainees to ensure quality of delivery is maintained to a high standard.
· Lead, sustain and develop strong and effective working relationships across the Back Up team.
Manage volunteer applications and requests
· Work with Volunteer Development Manager to ensure application process is kept up to date and is easily accessible to prospective volunteers.
· Liaise with potential volunteers, following up on expressions of interest, providing triage, answering queries and providing information relating to roles which may be relevant and of interest to encourage applications.
· Maintain database records ensuring swift distribution of applications to services team
· Support the Volunteer Development Manager to identify areas of potential efficiency and improvement in working practices in the recruitment, training and onboarding processes.
· Work across the wider team to understand and support volunteer requests, proactively approaching active volunteers with projects and opportunities for them to get involved.
· Coordinate volunteer request opportunities with volunteers and volunteer managers to ensure requests are fulfilled to raise awareness of Back Up’s services.
Other duties and responsibilities
· Maintaining accurate records on the database, adhering to all relevant policies and procedures.
· Be a ‘Data Champion’, leading by example on the importance of good data practice and hygiene, and using the system to its best efficiency.
· Raise awareness of volunteer opportunities via external websites e.g. GoVo, NHS Volunteering.
· Work as a team, consulting with others to ensure you give and receive high quality support.
· Other duties as required by the Volunteer Development Manager.
PERSON SPECIFICATION
Essential:
· Excellent planning skills and disciplines with demonstrated experience in the management and coordination of tasks and events.
· Highly organised. Able to manage time effectively to balance competing priorities.
· Excellent interpersonal skills, tact and diplomacy to relate positively to stakeholders and promote good relationships.
· Ability to communicate confidently with people at all levels.
· Exceptional skills and confidence in the use of a range of computer software and database solutions.
· Able to build constructive positive relationships with external and internal contacts to achieve results.
· A commitment to quality with an eye for detail, excellent written, verbal and presentation skills
· Highly computer literate and a competent user of charity fundraising databases; able to generate reports for analysis
· Strong team working orientation; collaborative, flexible and supportive
· A creative and proactive approach to all areas of work
· Ability to represent Back Up appropriately to service users, senior managers and members across partner agencies.
· Knowledge acquired through experience or training.
· Commitment to continued professional development.
· Willing and able to work occasional evenings and weekends and to travel when required
Desirable:
· Experience of managing projects
· Personal experience of spinal cord injury and the issues affecting people
· Understanding of spinal cord injury and/or disability issues
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
About the role:
This is a chance to help turn potential into possibility for people who have too often been locked out of opportunity.
At Single Homeless Project (SHP), we know that rebuilding a life is about more than housing. It is also about confidence, connection, skills, purpose and access to the right opportunities at the right time. Our Achieving Potential programme supports people across SHP to access learning, volunteering, training, education and employment, and this role will help strengthen and grow that offer so it is more connected, visible and accessible.
As Project Coordinator, you will coordinate the day-to-day delivery of the programme, keeping activity planned, information up to date and communication clear across teams, participants, volunteers and partners. You will help maintain the programme prospectus, manage enquiries, track engagement and outcomes, and support participants to move between opportunities in a way that feels joined up and meaningful. You will also help build relationships with colleges, employers, training providers and community organisations, opening up new routes for people to build skills, confidence and independence.
This is a brilliant opportunity for someone who enjoys making things happen, bringing structure to growing work, and creating the systems and relationships that help good ideas become real, lasting opportunities for people. At SHP, you will be supported to grow in the role through regular supervision, access to learning and development, and opportunities to build your skills in programme coordination, partnership working, impact reporting and inclusive service delivery.
Hybrid working for the role means 3 days in our SHP offices and services with opportunity to work from home around this.
About you:
- You are a natural organiser who loves turning ideas into clear plans, smooth systems and meaningful activity that people can actually access.
- You build trust easily, bringing warmth, curiosity and respect to your work with clients, colleagues, volunteers and partners.
- You believe people’s futures should not be limited by homelessness, trauma or disadvantage, and you bring creativity and care to helping people move towards their goals.
- You are confident keeping things on track, whether that means managing information, coordinating schedules, communicating clearly or spotting practical ways to improve how things work.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 12th July at midnight
Interview date: Wednesday 22nd July at SHP Head Office in Kings Cross
Please note there will be a second stage interview for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
For a young person who has experienced homelessness, care, uncertainty or trauma, night-time can feel like the hardest part of the day. As a Night Support Assistant in our Camden Young People’s Service, you will be part of the steady, trusted presence that helps young people feel safe, seen and supported when they need it most.
You’ll work in our supported accommodation service for young people aged 16 and over, helping to create a calm, nurturing and secure environment through the night. Day to day, this will include completing welfare checks, responding to incidents or emergencies, monitoring building safety, recording and handing over key information, supporting young people who may be distressed or struggling, and helping make sure the service runs smoothly until the day team arrive.
This is more than keeping a building open overnight. It’s about building meaningful, boundaried relationships with young people, responding with warmth and confidence, and knowing when to act, when to listen and when to escalate. You’ll be supported with training, guidance and opportunities to grow your skills, whether you’re building your confidence in youth support, developing your understanding of trauma-informed practice, or looking to take your next step in supported housing. Working closely with the wider team, you’ll help make sure our service remains a safe foundation for young people as they move towards independence, confidence and a future shaped by their own goals.
Rolling Rota pattern (subject to change according to business need)
Week 1 40 hrs: Mon, Tues, Sat, Sun: 10pm-8.30 am
Week 2 30 hrs: Wed, Thur, Fri: 10pm-8.30 am
About you:
- You have experience supporting young people or young adults facing homelessness, risk, trauma or multiple disadvantage, ideally within accommodation or frontline support settings.
- You’re confident working awake night shifts and helping to keep the service safe, calm and welcoming overnight.
- You’re able to respond calmly to challenging behaviour, safeguarding concerns or incidents, adapting your approach to the needs of each young person.
- You’re comfortable keeping accurate records, using basic IT systems and working with numerical information as part of safe service delivery.
- You bring a reliable, resilient and thoughtful approach, with the flexibility to work a night rota that includes weekends and bank holidays.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 5th July at midnight
Interview date: Tuesday 14th and Wednesday 15th July at a Young Person's Service
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Salary: £25,375 (FTE 29,605)
Location: London Diocesan House, Causton Street.
Contract type: Permanent, part-time (30 hours/week across four days, with Friday as a mandatory working day)
Closing date: 12 July 2026
Interview date: 27 July 2026
This is an excellent opportunity to play a key front-facing role at the heart of the London Diocesan Fund, helping to create a warm, professional welcome for staff, visitors and partners. As Receptionist and Business Support Officer, you will combine reception, office services and finance support, contributing to an efficient, safe and welcoming workplace that supports the wider mission and values of the Diocese of London.
Job Summary
Through excellent service, attention to detail and a proactive approach, the postholder will:
· Act as a professional first point of contact for staff, visitors, contractors and members of the public.
· Support building access arrangements, reception resources, mail handling, room bookings and meeting room preparation.
· Manage day-to-day office supplies and report maintenance issues as required.
· Provide administrative support for key health and safety processes, including lone working arrangements, first aid and fire marshal coordination.
· Contribute to finance operations through invoice processing, supplier statement reconciliation, payment query resolution and accurate record keeping.
· Help maintain a safe, efficient, well-organised and welcoming working environment that supports effective service delivery across the LDF.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
· Empathy with the mission and values of the Diocese
· Experience as an administrator
· IT proficiency in Microsoft 365, including Excel
· Strong numerical accuracy and attention to detail in data management and record handling
· Customer service experience, in person, on the telephone and in writing
· Right to work in the UK
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Our Mission and Values
At the London Diocesan Fund, our mission is:
“To support, serve and resource all parts of the Diocese of London in enabling every Londoner to encounter the love of God in Christ.”
Our values shape how we work, make decisions, and support one another. We are looking for someone who reflects these in their approach:
· Confident- We work with clarity, competence and discipline to make timely, transparent decisions that benefit those we serve.
· Compassionate- We act with empathy, dignity and fairness, placing people at the heart of our work and responding with care.
· Creative- We approach challenges with openness and curiosity, creating space for new ideas and better ways of working.
· Connected- We communicate openly so everyone experiences one joined-up LDF, where relationships and collaboration shape how we work.
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and Job Description when answering the application questions.
Applications close on 12th July and in-person interviews will be held on 27th July.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As an Executive Assistant your responsibilities would include: -
· Manage the Chief Executive’s diary, meetings and priorities.
· Arrange meetings and prepare supporting papers and materials.
· Take clear, structured minutes and track actions.
· Follow up on actions and support progress across teams.
· Help co-ordinate projects, plans and organisational activity.
· Support Board and Committee administration.
· Assist with internal communications, meetings and staff events.
About you
To be successful in this role you will need:
· Experience in an Executive Assistant or similar role
· Strong organisational and administrative skills
· Experience coordinating work, projects or completing priorities.
· Excellent attention to detail and ability to meet deadlines
· Confident communicating with senior staff and stakeholders
· Proactive, reliable and comfortable taking initiative
· Keen to learn and take on new challenges
Why Join us
· Flexible, primarily home-based role
· Opportunity to work closely with the Chief Executive
· A varied role with real responsibility and exposure
· Supportive environment where you can develop and grow
· The chance to contribute to meaningful work in a charity setting
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
· Closing date: Monday 29 June 2026- we reserve the right to close the vacancy early if we receive sufficient applications for the role.
· Shortlisting: Week commencing 29 June 2026- all successfully shortlisted candidates will be invited to an interview via Microsoft Teams.
· Interview date: Friday 10 July 2026
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and regular external meetings
About Quest for Learning
Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.
We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.
Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.
Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a stronger and more sustainable fundraising function that can deepen our impact and reach more children across Oxfordshire.
This is an opportunity to help shape that next stage.
Why join us?
This is a rare opportunity to join a small but ambitious charity at an exciting stage of development.
You’ll have:
- Real ownership and autonomy within your role
- The opportunity to help shape and grow a developing fundraising function
- Close working relationships with the CEO and leadership team
- Flexibility and hybrid working arrangements
- The chance to build meaningful partnerships across Oxfordshire
- Opportunities for progression as the organisation grows
We are intentionally investing in fundraising, partnerships and long-term sustainability, and this role offers the opportunity to help build strong relationships and community support around an ambitious, evidence-led charity with significant future potential.
We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.
Role purpose
We are seeking an energetic, proactive and relationship-focused fundraiser to help grow Quest for Learning’s community, corporate and partnership fundraising activity.
This role will focus primarily on building relationships and developing opportunities with local businesses, community organisations, schools, supporters and wider networks across Oxfordshire.
We are looking for someone who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise the profile of Quest for Learning, strengthen supporter engagement and contribute to a more diverse and sustainable income base.
This is a role for someone who is motivated by people, partnerships and meaningful social impact.
Alongside this role, Quest for Learning is also recruiting for a trusts and grants fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.
You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.
Key responsibilities
Community and partnership fundraising
- Build and develop relationships with local businesses, community groups and supporters
- Identify and develop opportunities for corporate partnerships, sponsorship and community fundraising
- Represent Quest for Learning at meetings, networking events and community activities
- Develop and maintain relationships with local organisations including schools, Rotary clubs, WIs, businesses and civic groups
- Support the development of fundraising campaigns, partnership opportunities and supporter initiatives
- Help grow Quest for Learning’s visibility and supporter network across Oxfordshire
- Work with the CEO and trustees to identify and cultivate new opportunities and introductions
Supporter engagement and stewardship
- Build positive and professional relationships with supporters and partners
- Ensure strong communication and stewardship with supporters
- Help supporters and organisations engage meaningfully with Quest for Learning’s mission and impact
- Support the development of compelling fundraising messaging and supporter communications
- Gather and share stories, outcomes and examples of impact with supporters and partners
Organisational contribution
- Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
- Work collaboratively with colleagues across the organisation
- Represent Quest for Learning professionally and passionately to external audiences
- Contribute ideas and insight to support organisational growth and sustainability
- Maintain accurate records of partnerships, communications and activity within Beacon CRM
Person specification
We recognise that strong fundraisers and partnership-builders do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as partnerships, account management, business development, communications, education, customer relationships, sales, marketing or community engagement - and are excited by our mission - we would strongly encourage you to apply.
Essential
- Strong communication and interpersonal skills
- Confidence building relationships with a wide range of people and organisations
- Ability to work independently and proactively
- Highly organised, with the ability to manage multiple priorities
- Strong written communication skills
- Confidence representing an organisation externally
- Ability to communicate complex ideas clearly and persuasively
- Commitment to the mission and values of Quest for Learning
- Experience in relationship-building, partnerships, stakeholder engagement or supporter-facing work
Desirable
- Experience in fundraising, partnerships or business development
- Experience within education, children’s services or related sectors
- Knowledge of the Oxfordshire community or business landscape
- Experience working within a small charity or growing organisation
- Experience supporting events, campaigns or community engagement activity
- Experience using Beacon CRM or similar systems
What success in this role looks like
Successful performance in this role is likely to include:
- Building strong and sustainable community and corporate relationships
- Increasing Quest for Learning’s visibility and supporter engagement
- Developing new partnership and fundraising opportunities
- Growing unrestricted and partnership-based income
- Strengthening supporter stewardship and community presence
- Contributing to the growth and professionalisation of Quest for Learning’s fundraising function
As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.
Who thrives at Quest for Learning
People who tend to thrive at Quest for Learning are:
- proactive and solutions-focused
- motivated by meaningful impact
- comfortable working independently while collaborating closely with others
- excited by helping build and improve systems and processes
- confident building relationships and engaging with people
- adaptable, thoughtful and motivated to grow professionally alongside the organisation
Working arrangements
- 0.5 FTE with flexible working arrangements
- Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
- Regular travel across Oxfordshire for meetings and events
- Flexible working patterns can be discussed
Benefits
- Flexible and hybrid working
- Pension contribution
- TOIL policy
- Supportive and collaborative working culture
- Professional development opportunities
- Opportunity to help shape a growing fundraising function within an ambitious charity
Application process
To apply, please submit:
- your CV
- and a short statement (maximum one page) explaining:
- why you are interested in the role
- and how your skills and experience relate to the role
We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.
For an informal conversation about the role, please contact Chris Higgins, CEO
Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July
The client requests no contact from agencies or media sales.
0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings
About Quest for Learning
Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.
We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.
Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.
Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.
This is an opportunity to play a central role in shaping that journey.
Why join us?
This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.
You’ll have:
- Real ownership and autonomy within your role
- The opportunity to help shape and build a growing fundraising function
- Close working relationships with the CEO and leadership team
- Flexibility and hybrid working arrangements
- The chance to make a direct and measurable difference to children facing disadvantage
- Opportunities for progression as the organisation grows
We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.
We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.
Role purpose
We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.
This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.
The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.
This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.
You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.
Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.
Key responsibilities
Trusts and foundations fundraising
- Research and identify prospective trusts, foundations and grant opportunities
- Build and maintain a strong pipeline of funding prospects
- Develop and submit high-quality, tailored funding applications
- Manage multiple applications and deadlines simultaneously
- Produce timely and well-written monitoring reports and evaluations
- Work closely with programme staff to gather impact data, case studies and delivery information
- Maintain accurate records of applications, deadlines and funder communications within Beacon CRM
- Monitor fundraising performance and contribute to pipeline tracking and forecasting
- Support the development of longer-term funding strategies and priorities
Relationship management and stewardship
- Build positive and professional relationships with funders and supporters
- Arrange and attend occasional meetings with funders and partners where appropriate
- Ensure strong stewardship and communication throughout the funding lifecycle
- Support the CEO in managing strategic funding relationships
Organisational Contribution
- Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
- Work collaboratively with colleagues across the organisation
- Represent Quest for Learning professionally and passionately to external audiences
- Contribute ideas and insight to support organisational growth and sustainability
Person specification
We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.
Essential
- Excellent written communication skills with strong attention to detail
- Highly organised, with the ability to manage multiple deadlines and priorities
- Strong research and analytical skills
- Ability to work independently and proactively
- Strong interpersonal and relationship-building skills
- Confidence using databases, spreadsheets and digital systems
- Ability to communicate complex ideas clearly and persuasively
- Commitment to the mission and values of Quest for Learning
- Experience of writing successful funding applications, bids, proposals or other persuasive written content
Desirable
- Experience in trusts and foundations fundraising within the charity sector
- Experience using Beacon CRM or similar fundraising databases
- Understanding of monitoring, evaluation and impact reporting
- Experience within education, children’s services or related sectors
- Knowledge of the Oxfordshire funding landscape
- Experience working within a small charity or growing organisation
What success looks like in this role
Successful performance in this role is likely to include:
- Building and maintaining a strong and active funding pipeline
- Producing a consistent volume of high-quality applications and reports
- Securing significant grant income for the charity
- Developing strong funder relationships and stewardship practices
- Contributing to the growth and professionalisation of Quest for Learning’s fundraising function
- Helping position Quest for Learning for sustainable long-term growth
As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.
Who thrives at Quest for Learning?
People who tend to thrive at Quest for Learning are:
- proactive and solutions-focused
- motivated by meaningful impact
- comfortable working independently while collaborating closely with others
- excited by helping build and improve systems and processes
- adaptable, thoughtful and motivated to grow professionally alongside the organisation
Working arrangements
- 0.5 FTE with flexible working arrangements
- Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
- Occasional travel across Oxfordshire for meetings and events
- Flexible working patterns can be discussed
Benefits
- Flexible and hybrid working
- Pension contribution
- TOIL policy
- Supportive and collaborative working culture
- Professional development opportunities
- Opportunity to help shape a growing fundraising function within an ambitious charity
Application process
To apply, please submit:
- A CV
- A short statement explaining your interest in the role and how your experience meets the person specification
We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.
For an informal conversation about the role, please contact Chris Higgins, CEO
Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Training, Conferences and Events Assistants to join our world-leading mental health charity for children, young people and their families on a fixed term contract until 31 October 2026. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
In this role, you'll play a key part in ensuring our training programmes, conferences and events run smoothly, providing excellent customer service and high-quality administrative support while working closely with colleagues, trainers and participants across the organisation
- Be the first point of contact for customer enquiries, providing friendly, professional support and helping to deliver an excellent experience for everyone engaging with our training and events
- Support the planning and delivery of training programmes, conferences and events, coordinating the administration from initial planning through to completion and evaluation
- Manage day-to-day administration, including course bookings, transfers, cancellations, refunds, travel arrangements, meeting coordination and general office tasks
- Maintain accurate records and systems, updating databases, processing payments, issuing invoices, receipts and certificates, and ensuring information is kept up to date
- Work collaboratively across the team, providing reception cover when required, supporting colleagues and contributing to the smooth and efficient running of the Training, Conferences and Events service
What you’ll bring
The ideal candidate will be a highly organised and customer-focused administrator with experience working in a busy, process-driven environment, able to support the smooth delivery of training, conferences and events while managing systems, enquiries and competing priorities.
- Experience of working in a busy office or administrative environment, using IT systems including Microsoft Office and basic website maintenance
- Strong verbal and written communication skills, with the ability to provide excellent customer service to internal and external contacts
- Excellent attention to detail, with the ability to maintain accurate records, databases and administrative systems
- Ability to manage basic financial administration, including recording transactions and issuing receipts, refunds and related documentation
- Ability to manage your own workload, prioritise competing deadlines and work effectively both independently and as part of a team
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £27,294 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at Anna Freud, 4-8 Rodney Street, London N1 9JH
Contract type: Fixed-term until 31st October 2026
Next steps
Closing date for applications: midday (12pm), Friday, 03 July 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 06 July 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be in week commencing 6 July or 13 July
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Are you able to build excellent relationships? Do you have fundraising or customer service experience? Can you adapt your communications to a wide range of audiences?
Then we might have the perfect job for you!
Title: Supporter Engagement Assistant
Reports to: Supporter Engagement Coordinator
Hours of Work: Both Full time and part time hours available (21 – 35 hours per week)
Salary: £23,853 per annum, FTE
Based: Bristol – Office base at County Gates, BS3 2JH
About Us
We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.
About You and The Role
At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Assistant to support our regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities we serve. It also calls for real passion – for our cause, for the people we help, and most importantly, for the people who help us save lives.
We’re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.
GWAAC is a great cause to fundraise for, we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
Closing date: 9am on Friday 10th July 2026
N.B. Applications may close prior to the deadline if sufficient high-quality applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.
Please contact us if you require reasonable adjustments.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
We're hiring: Legal Assistant (Employment)
- Pay: £28,000 - £30,000 FTE
- Contract length: Permanent
- Hours: Full-time (37.5 hours per week) or part-time
- Location: Hybrid (with possibility of remote-only for an exceptional candidate)
The Work Rights Centre is looking for an enthusiastic and well-organised individual with passion for social justice and aspirations to expand their legal skills to join our ambitious charity. This is an ideal opportunity for a candidate with a strong sense of justice, who values impact on people’s lives, learning, and who has excellent organisational and administrative skills. We can accommodate part-time, flexible and remote work, and offer enhanced pension, annual leave and sick pay benefits.
The role
The successful candidate will provide excellent administrative support to our Employment team of legal advisers and solicitors. This is a busy and varied role that on any day may include assessing employment clients, collating evidence bundles, booking consultation appointments or taking notes at hearings. You’ll use your excellent administrative, communication and time management skills to ensure that cases remain on track, documents are well-organised and clients are updated on case developments. Above all, this is a real opportunity to support vulnerable workers, while learning the ins and outs of daily legal work.
Please download the job description for full responsibilities and complete person specifications.
About you
You are either working towards or have completed a qualifying law degree (LLB or GDL)
You will also have:
- Some legal or administrative experience
- Some experience of working in a client-facing frontline capacity
- Some experience of working in a team, and progressing towards shared objectives.
- Excellent organisational and time-management skills
- Ability to conduct legal research and draft legal correspondence
- Ability to prioritise tasks and deliver in a timely fashion.
- Excellent attention to detail.
- Excellent written and verbal communication skills
Why join us?
- Generous leave: 32 days annual leave (28 days + birthday off + 3 days Christmas closure).
- Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
- Growth and learning: A dedicated professional training budget to help you upskill.
How to apply
Please send your CV and Cover Letter by Sunday, 19th July and don’t hesitate to reach out with any queries about this opportunity.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
Please be aware that we are unable to offer sponsorship to candidates who are not already sponsored by Milestones Trust.
Make a real difference. Help people live their best life
Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement.
About the Role
We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire.
In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals.
You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice.
Some services support individuals with complex mental health needs in 24-hour settings, where you will provide direct support, including 1:1 support where required, and help individuals manage daily challenges and emotional wellbeing.
What We Offer
- Flexible shift patterns tailored around the needs of the people we support
- Opportunities for both part-time and full-time hours
- A supportive team environment
- Ongoing training and development
Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential.
Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services.
Key Responsibilities
- Support individuals to manage their mental health and work towards personal goals
- Deliver person-centred, trauma-informed support tailored to individual needs
- Empower individuals to make everyday choices and key life decisions
- Promote independence, wellbeing, confidence, and personal growth
- Assist with daily living skills including self-care, budgeting, and maintaining a home
- Encourage and support meaningful relationships and social inclusion within the community
- Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
- Develop, follow, and contribute to person-centred support plans and risk assessments
- Maintain accurate records and documentation
- Work collaboratively with families, colleagues, and other professionals
- Safely support and administer medication in line with training and policy
- Complete required training and adhere to organisational standards
About You
We are looking for someone who:
- Communicates with empathy, clarity, and emotional intelligence
- Demonstrates compassion, kindness, and understanding
- Is resilient, calm under pressure, and able to respond to challenging situations
- Builds positive relationships and works effectively both independently and as part of a team
- Is organised, reliable, and able to manage workload effectively
- Is self-motivated and proactive in their approach to work
- Is committed to safeguarding, equality, diversity, and inclusion
- Is confident using IT systems and recording information accurately
- Is eager to learn, grow, and adapt within the role
- Holds GCSE Maths and English (or equivalent), or is willing to achieve them
- Work or voluntary experience supporting people in care and/or with mental health needs
Additionally, we welcome candidates who have:
- Experience working in mental health services, including complex needs
- Experience supporting individuals who may present with behaviours that challenge
- Knowledge of approaches such as PBM or similar behaviour support methods
- Experience supporting individuals with EUPD or dual diagnosis
- Experience within a mental health hospital or similar setting
Our Services
We are recruiting across several mental health services:
The Recovery Hub
A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living.
Chestnut Road
Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach.
Charnhill Crescent & Kingsway
Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals.
London Road
A 24-hour service supporting individuals with complex mental health needs, including those who may require 1:1 support. The service focuses on providing structured, person-centred support to help individuals manage their mental health, build independence, and maintain wellbeing within a safe and supportive environment
In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Apply Today
If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you.
Please note:
Due to an internal redeployment process, priority will be given to at risk staff.
We have attached a generic job profile for support workers. We are currently reviewing the Mental Health specific support worker job profile, and this will be shared with applicants once finalised.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working 36 hours per week, including at least one weekend day per week at The Regents Park tennis court venues.
The Benefits
· Salary of £27,706 per annum (£14.80/hour)
· 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
· Pension scheme (3% employee contribution; up to 10% employer contribution)
· Private medical insurance and healthcare cash plan
· Employee assistance programme and access to mental health first aiders
· Learning and development opportunities
· Cycle to work scheme
This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.
You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.
Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.
So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!
The Role
As our Operations Assistant, you will support a seamless customer journey at The Regents Park Tennis venue, from arrival through to departure.
Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.
You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.
Additionally, you will:
· Provide information about the surrounding park environment
· Process bookings for all visitors
· Handle tenders in line with financial policies
· Support the preparation of areas for activities and events
· Attend team briefings
· Follow safeguarding guidelines for children and adults at risk
About You
To be considered as an Operations Assistant, you will need:
· Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
· Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
· Excellent communication skills, along with the ability to effectively communicate with a range of audiences
· Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure
We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.