One To One Peer Mentor Volunteer Roles
Come and Mentor for Us!
What is Mentor Mums?
Mentor Mums exists in recognition of the fact that there is very little support for parents stepping back into the workplace after time away and it’s not always easy.
Whether parents step back reluctantly, or with huge ambition and drive, there’s no doubt that the first few months are full of bumps in the road, as they navigate everything from organizational or management changes to emergency calls from nursery requesting the collection of a sick baby!
People often feel that although their job stays largely the same, everything else about them, such as their priorities, sense of identity or capacity to work, has changed.
We help support parents through this, by providing them with a mentor who works in the same profession, but is a few steps ahead in their parenting journey and can give them advice and support as they return.
Who are you for?
We welcome parents of all kinds, inclusive of gender, sexuality, adoptive parents and those from all models of family, who have taken a period time out of work to care for their children and would like support in returning to work.
Some of our mentees are seeking emotional and pastoral support, while others are focused on career progression and getting back up to date with their professional skills or knowledge.
What do you do?
Our mentoring programme is totally free to access, and matches newly returning parents with mentors who work in a similar professional role and can help them navigate their journey as a working parent.
Mentorships usually take place virtually, or occasionally in person, and mentors offer 6 hours of their time over 6 months to help someone initially survive, but eventually to thrive.
What is the onboarding process?
All mentors and mentees book in for an initial chat with one of our team, so we can check your fit for our programme, understand your professional role, and get a sense of your own experience of becoming a parent.
In mentors, we’re looking for people who remember the challenges, are ready to support someone in a non-judgmental or prescriptive way, and who are willing to be open about the struggles they encountered in their own journey.
What is the time commitment for volunteers?
The initial onboarding call with our team takes around 20 minutes, and further to this we ask mentors to watch a short (15 minute) video and read our handbook.
We then ask for a commitment to a mentee of 6 hours across 6 months (roughly 1 hour per month), plus admin time pre-post sessions. The 6-session model is tried and tested. It helps people move from ‘survival mode’ to thinking about the longer-term future, whether that includes growing their family further and/or progressing in their career, leaving them in a position of strength when the mentoring comes to an end.
Why would you recommend volunteering as a mentor?
People generally mentor for us because they understand the challenges others are facing as they return, and often wish this service had existed when they returned themselves! This is a chance to be the lifeline that another parent needs, helping them to return to their job successfully whilst also embracing family life.
Previous participants have told us the programme has made a huge difference to their return.
Mentees have said:
“There was an opportunity for a promotion shortly after I returned. My mentor helped me remember what I was capable of doing, and taught me that I can do so much more than I thought. Friends will support you, but sometimes you need to hear from someone who can offer an impartial ear.”
“My experience with Mentor Mums has been amazing - it was exactly the support that I didn’t even realise I needed at the right time. My mentor provided me with planning strategies, and so many work-day framing exercises. She instilled confidence into me; empowering me to make the right decisions, question stakeholders and even helped me pluck up the courage to ask for a promotion and pay rise. Mentoring has benefited my life in so many ways.”
Mentors have said:
“Mentoring someone else has been a growth experience for me – through the conversations I notice more about my own approaches to certain situations, and the things I still need to work on. Mentoring also gives me the chance to consider the way I support those in my own company grappling with similar challenges.”
“Mentoring has been a really rewarding experience. My mentee and I still keep in touch and it’s become a more mutually beneficial relationship over time.”
What types of professionals/experience are you looking for?
We would welcome mentors from all areas of the business at all levels of seniority and we currently have a long waiting list for mentors! We try to match people with their professional peers, except when we feel that particular lived experience (e.g. bereavement during parenthood, life as an adoptive parent, etc) might provide better synergy between a mentee and their mentor.
Who is eligible to be a mentor?
Anyone with lived experience as a working parent or carer of a young child is eligible to mentor for us. We expect all our mentors to adopt an inclusive attitude, mentoring people regardless of any protected characteristic, offering support without judgement.
How can we can get involved?
You can apply to mentor via our website. You’ll be asked to create a login and sign up for a call. Then we’ll match you with a mentee as soon as we find one and you can get started straight away!
Where can we find out more?
You can find FAQs on our website here. If you have further questions, please email us.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking to impact a young person’s life and make a difference in the community?
Well come and join us today at The Kids Network!
What is the role
- The Kids Network is looking for committed, fun and passionate volunteers who live in or near to Lambeth to make a difference to the children of London.
- Our structured mentoring programme supports 8-11 year old's, based across London, to support with their social and emotional development before they transition into secondary school.
- As a mentor, you will hold weekly one on one sessions of 1 -3 hours. You will help to build confidence, resilience and help your mentee to manage feelings through a series of fun and positive experiences and activities.
- The weekly sessions can be flexible between weekdays and weekends.
- You will also get to meet fellow adults in your community through our peer network.
- All volunteers will go benefit from two days of in-person where you'll gain skills and knowledge to support you as a mentor. (Many mentors share that the skills developed support their progression in the workplace, especially those seeking to gain experience working with children and young people)
What impact will this have?
- Help build resilience and confidence in a child in your local community.
- Learn from fellow mentors with our amazing peer network.
- Help a child as they transition from primary to secondary school.
Currently recruiting mentors who are:
·Looking to give back to their communities and make an impact on little londoners.
Expenses
- Volunteers have a budget of £30 per month. We are also able to cover travel expenses.
Training
- Our induction training will provide you with all the skills and knowledge to support your mentee, including safeguarding, health and safety, child-led mentoring and understanding your role.
- We offer additional training throughout the year to in anti-oppression, trauma-informed practice and lots more to help enhance your mentoring journey and your personal and professional development.
A DBS check is required but is organised and paid for by The Kids Network.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Pupils in a pupil referral unit have been permanently or temporarily removed from their mainstream school due to different challenges, often resulting in experiencing one or more of the following; low self esteem, low attainment levels, friendship breakdown, feeling misunderstood and lacking in purpose, direction and motivation. In addition, they are often experiencing/experienced family breakdown, peer pressure, rebellious behaviour, family issues and concerns or bulling.
As mentor to a young person between the ages of 11-16, you will meet together on a weekly basis initially at your mentees school, encouraging and motivating your mentee to make steps towards positive change.
Often faced with the increase likelihood of challenges experienced due to being in a pupil referral unit, trained in positive psychology and coaching style techniques by Unfold, you will inspire your mentor to see challenges as opportunity, broadening their horizons as to what they can achieve.
What impact will this have?
We have seen positive change in the lives of young people through our mentoring. We have seen young people’s confidence increase, changes in future aspirations, positive and healthy relationships being built, a new outlook on life and beautiful smiles.
Commitment
You will have a total of 24 weekly sessions of around 1-2 hours, meetting during school hours, in most cases, for a minimum of 4 weeks. The programme is designed for sessions to begin within school whilst you build a relationship with your mentee, sessions will then aim to be held outside of school hours, and depending on the need of your mentee, sessions may then be in person, virtually or a mixture of both. Through mentee and mentor testimonies we have seen the positive impact holding sessions in person vs online has, and so we would ask any perspective volunteers to be prepared to be available for all in person session should this be the required need of your mentee.
Attending monthly group online supervision sessions, 6:00-7:00pm every second Thursday of the month. Our group supervision sessions delivered by Unfold staff provide a space for further training, sharing of opportunities and a space for mentors to support each other through their mentoring journeys.
Training
- Through our comprehensive training and ongoing support, you will develop skills in positive psychology and coaching style techniques, cover topics including safeguarding, confidentiality, the person-centred approach and the growth mindset all of which will help you to effectively support someone to making steps towards positive change.
- Mentors have a designated Programme Officer, offering 1-2-1 support when you need it.
What else do I need to know?
- A DBS check is required
- You will need to welcome supporting young people with a wide range of abilities and from a range of diversities..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Koala NW, our volunteer support is at the heart of what we do and we know how much our families appreciate the support our volunteers offer.
As a Koala North West volunteer, you will be given the training and support to make a real difference to families in your community. You will also develop transferable skills which can support you in your life, whether that’s at home or at work. You will make friends along the way and join other volunteers for peer support sessions and join in celebrations like National Volunteers week & Christmas events.
Once you have completed your 6 session training programme, you will be matched to a suitable family to offer emotional and practical support. You will be supported by a coordinator and given support and supervision regularly.
Every family we support is unique so the support that we offer is equally unique to that family and depends entirely on the circumstances and what they would like support with. We help parents identify what they are already doing well, and support them to build on this to improve their relationships with their children.
You will be visiting families in their own homes once a week for an hour or two, if you have availability to support more than one family just let us know and you can be matched to additional families. Or you may be offering virtual support. During the pandemic, we had to adjust our home visiting to virtual support, via zoom, telephone /What’s App video calls/ texts. It proved very successful as this was a regular contact for families during lockdown.
Due to the success of virtual support, if families prefer this type of support as an alternative to home visits, that’s okay.
Support in one or more of the following areas could be offered:
- Social isolation/loneliness, support families to get outdoors, walking with them to the park or accompanying to appointments etc
- Poor emotional and/or mental health wellbeing
- Managing children’s behaviours/sleep issues
- School readiness
- Family bereavement
- Disability/complex needs or ill health
- New baby/multiple births
- Difficulty with home management/routine
- Budgeting
All home visits by volunteers are carried out between 9am and 4.30pm Monday to Friday. (Flexible around family and work commitments)
What does Koala NW expect from you?
- You have parenting experience
- You have a non-judgemental attitude
- You are flexible and are able to commit to 2 hours minimum each week for a period of at least 12 months
- You are able to attend a 6 session training course. Training is held in Chester and runs 1 day a week for 6 consecutive weeks between 9.30am and 2.30pm
- You are willing to attend ongoing training to support you in your volunteering role.
We are proud that 43% of our current staff started as volunteers with Koala North West.
Since we started, we have supported in excess of 12,000 families and trained more than 1,500 volunteers.
Volunteering can change a family's life and 1-2 hours per week can make such a huge difference. Our volunteers are the difference.
Full training will be provided and paid travel expenses.
Job Type: Volunteer
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Koala NW, our volunteer support is at the heart of what we do and we know how much our families appreciate the support our volunteers offer.
As a Koala North West volunteer, you will be given the training and support to make a real difference to families in your community. You will also develop transferable skills which can support you in your life, whether that’s at home or at work. You will make friends along the way and join other volunteers for peer support sessions and join in celebrations like National Volunteers week & Christmas events.
Once you have completed your 6 weeks training programme, you will be matched to a suitable family to offer emotional and practical support. You will be supported by a coordinator and given support and supervision regularly.
Every family we support is unique so the support that we offer is equally unique to that family and depends entirely on the circumstances and what they would like support with. We help parents identify what they are already doing well, and support them to build on this to improve their relationships with their children.
You will be visiting families in their own homes once a week for an hour or two, if you have availability to support more than one family just let us know and you can be matched to additional families. Or you may be offering virtual support. During the pandemic, we had to adjust our home visiting to virtual support, via zoom, telephone /What’s App video calls/ texts. It proved very successful as this was a regular contact for families during lockdown.
Due to the success of virtual support, if families prefer this type of support as an alternative to home visits, that’s okay.
Support in one or more of the following areas could be offered:
- Social isolation/loneliness, support families to get outdoors, walking with them to the park or accompanying to appointments etc
- Poor emotional and/or mental health wellbeing
- Managing children’s behaviours/sleep issues
- School readiness
- Family bereavement
- Disability/complex needs or ill health
- New baby/multiple births
- Difficulty with home management/routine
- Budgeting
All home visits by volunteers are carried out between 9am and 5pm Monday to Friday. (Flexible around family and work commitments)
What do Koala NW expected from you?
- You have parenting experience
- You have a non-judgemental attitude
- You are flexible and are able to commit to 2 hours minimum each week for a period of at least 12 months
- You are able to attend a 6 week training course. Training is held in Liverpool and runs 1 day a week for 6 consecutive weeks between 9.30am and 2.30pm
- You are willing to attend ongoing training to support you in your volunteering role.
We are proud that 43% of our current staff started as volunteers with Koala North West.
Since we started, we have supported in excess of 12,000 families and trained more than 1,500 volunteers.
Volunteering can change a family's life and 1-2 hours per week can make such a huge difference. Our volunteers are the difference.
Full training will be provided and paid travel expenses.
Job Type: Volunteer
Work Location: In person
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Koala NW, our volunteer support is at the heart of what we do and we know how much our families appreciate the support our volunteers offer.
As a Koala North West volunteer, you will be given the training and support to make a real difference to families in your community. You will also develop transferable skills which can support you in your life, whether that’s at home or at work. You will make friends along the way and join other volunteers for peer support sessions and join in celebrations like National Volunteers week & Christmas events.
Once you have completed your 6 session training programme, you will be matched to a suitable family to offer emotional and practical support. You will be supported by a coordinator and given support and supervision regularly.
Every family we support is unique so the support that we offer is equally unique to that family and depends entirely on the circumstances and what they would like support with. We help parents identify what they are already doing well, and support them to build on this to improve their relationships with their children.
You will be visiting families in their own homes once a week for an hour or two, if you have availability to support more than one family just let us know and you can be matched to additional families. Or you may be offering virtual support. During the pandemic, we had to adjust our home visiting to virtual support, via zoom, telephone /What’s App video calls/ texts. It proved very successful as this was a regular contact for families during lockdown.
Due to the success of virtual support, if families prefer this type of support as an alternative to home visits, that’s okay.
Support in one or more of the following areas could be offered:
- Social isolation/loneliness, support families to get outdoors, walking with them to the park or accompanying to appointments etc
- Poor emotional and/or mental health wellbeing
- Managing children’s behaviours/sleep issues
- School readiness
- Family bereavement
- Disability/complex needs or ill health
- New baby/multiple births
- Difficulty with home management/routine
- Budgeting
All home visits by volunteers are carried out between 9am and 4.30pm Monday to Friday. (Flexible around family and work commitments)
What does Koala NW expect from you?
- You have parenting experience
- You have a non-judgemental attitude
- You are flexible and can commit to 2 hours minimum each week for a period of at least 12 months
- You are able to attend a 6 session training course. Training is held locally and runs 1 day a week for 6 consecutive weeks between 9.30am and 2.30pm
- You are willing to attend ongoing training to support you in your volunteering role.
We are proud that 43% of our current staff started as volunteers with Koala North West.
Since we started, we have supported in excess of 12,000 families and trained more than 1,500 volunteers.
Volunteering can change a family's life and 1-2 hours per week can make such a huge difference. Our volunteers are the difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Description:
This role sits within our new mental health Prevention Hub - which is a drop-in service providing a safe and welcoming space for people who are feeling distressed, seeking support and advice for their mental health, there and then. This service is a 9 month pilot project and will initially operate 11am-7pm Monday-Friday, however there may be a need to cover weekends/late nights, depending on the need of our clients.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health distress. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate, and provide holistic wellbeing plans.
We are looking for someone who
- Has lived experience of mental health challenges
- Are a non-judgemental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding mental health
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Prevention Hub Coordinator with admin and planning
- Are able to take on any ad hoc admin/support responsibilities
Time commitment and expenses:
- Flexible hours between 11am-7pm Monday-Friday. We are looking for someone to commit to a minimum of at least 1 /2 days a week.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
The client requests no contact from agencies or media sales.
About BelEve UK
BelEve engages with girls and young women to support them in gaining skills, confidence, and self-belief to fulfil their potential, despite barriers in their lives that might suggest otherwise.
Through carefully crafted programmes, mentoring, events, and campaigns, bringing individuals and groups together helps to motivate them, reduce isolation, combat differences, and build strength across communities from the girls who are at the centre of these. Through the programmes, beneficiaries improve their social mobility, as well as their life and career prospects.
About the Role
We are seeking an experienced Chair who can lead our Board and support our Chief Executive to drive our charity’s long-term success, sustainability, and impactful growth.
Our new Chair will be an ambitious and visionary leader with a strong track record of governing complex organisations through change.
We are open to your professional background if you bring effective governance experience, strategic thinking and a good understanding of issues affecting the lives of girls and young women.
We are looking for a Chair with experience and expertise in the following areas:
- Experience of being a Chair
- Track record of relationship building, with stakeholders, partners, decision-makers, team, and Board
- Governance and organisational leadership experience
- Experience in creating strong partnerships with stakeholders and successfully influencing decision-makers
- Understanding of risk management and mitigation
- Ability to encourage positive change and innovation where appropriate.
- An understanding of the key challenges the organisation aims to tackle from issues impacting various communities of young women and girls
- Extrovert, Fun, Dynamic, and Engaging
- Values Led
For more information, please access the attached recruitment pack, our contact information can be located there.
How to Apply
If this role is of interest, please submit your CV and supporting statement via the link below.
Your statement should be up to 2 pages long (no more than 900 words), addressing the following statements:
- Please outline your demonstrable commitment to BelEve UK's mission and purpose and your motivation for applying.
- Detail your previous experience and capabilities which you believe make you suitable for this Chair role.
Closing Date: Sunday 19th May 2024 at 23.59hrs
Our Commitment
BelEve is an equal opportunities employer and welcomes applications from people from all sections of the community. We would like to encourage applicants from black, Asian, and Minority Ethnic backgrounds and those with disabilities.
BelEve is a girl-focused charity with a mission to empower girls to become leaders of their world.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Following a review of our Board, we are looking for people who are committed to developing our services to the population of Derby City, South Derbyshire, East Staffordshire, Tamworth and surrounding areas. We are specifically looking for people with a finance, HR or legal background. Applications from women and individuals from Black, Asian and minority ethnic backgrounds are encouraged.
That is not the only criteria as the main element we are looking for is a passion to help us improve the lives of the people that we serve.
Practical Considerations
Evening Board Trustee meetings are held approximately every 12 weeks. We also hold sub-committees every 12 weeks. The total time commitment for a Trustee is at least 1 day per month; induction and training are provided, as is support from an experienced and knowledgeable Trustee and staff team. Trustees are not paid, but expenses are covered. A DBS (criminal records check) will be required.
Essential
· Will require references
· Own computer or secure access to one
· Long term commitment
If you have any questions or wish to discuss the role, please visit our company website for contact details
Citizens Advice Mid Mercia is a charity created to serve our local community of over 600,000 people across Derby City, South Derbyshire, East Staffordshire, Tamworth and surrounding areas.
We provide information, advice, support and training on a wide range of subjects such as debt, consumer services, energy, family, work, housing, health, digital skills and homelessness. Our Governing Body is a Board consisting of Trustees who provide independent judgement and oversight and are responsible for providing the strategic direction of our organisation.
Trustees play an essential role in ensuring that the charity runs smoothly and to make sure that:
· The services we offer are high quality
· Our clients’ experiences are used to campaign for changes in policies or services locally and nationally
· Resources are secured to meet current and new demands and that all funds are used responsibly
· Recruitment and selection processes for staff and volunteers are fair, and we are representative of the local community
· Training and support are available for staff and volunteers
· Local partner organisations and funders are aware of the charity and its services
About Citizens Advice Mid Mercia
It is an exciting time to join Citizens Advice Mid Mercia. We are a growing organisation that provides a range of services from quick advice, generalist advice, specialist advice, statutory and none statutory health services as well as peer support and training. We provide services in a variety of outreach locations and are also based in Swadlincote, Derby City, Burton and Tamworth. We provide telephone and face to face advice services for people who want advice on a wide range of issues.
to provide free, independent, confidential, impartial advice to everyone, and to improve the policies and practices that affects lives
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
Today the charity is governed by a Board of Trustees and run by Betknowmore UK senior management. This is where you come in – we are currently recruiting new members for our Board of Trustees.
About you
We are seeking committed individuals who share our vision, mission and values to join our board. You do not need to have prior knowledge of gambling harms as training will be provided throughout the induction period. Previous experience as a trustee, although desirable, is not essential.
We are specifically looking for the skills in the following areas.
·Community Engagement/networking/influencing
·Legal
·Commissioning
·Research
·Finance
For more information about the duties of a trustee and the person specification please see the Role Description Pack below. We would love to hear from you if you have time, skills and experience to share.
How to apply
To apply, please email your CV and a cover letter outlining why you would like to become a trustee and how your skills and knowledge would be an asset to the charity. (details in jobpack)
Thomley’s Vision is to enhance the lives and experiences of disabled people, their families and the wider community.
Thomley has been a successful charity for 25 years. We annually enhance the lives of more than 37,435 visitors each year (14,974 people with disabilities and 22,461 non-disabled people at our beautiful centre in rural Oxfordshire/ Buckinghamshire and have exciting plans for our future development.
Our dynamic committed staff team is led by an exceptional Chief Executive and we are now looking to expand our Board of Trustees.
We wish to further diversify our Board and would particularly welcome applications from people under the age of 30 (18yrs minimum). However, please do not let this put you off if you are outside of this criteria.
As one of the trustees you will make a significant contribution to the future direction of the organisation, enhancing the experiences and lives of our visitors and their families.
Our existing Board of eight trustees is friendly, positive, outward looking and determined to sustain and improve Thomley. This is an exciting time to contribute your enthusiasm, time, and abilities in order to help us!
Your role will include oversight and development of:
Strategic direction - we are clear on our overall vision and would value your contributions in making this a reality.
Being a critical friend for members of the operational team and to support them in delivering Thomley’s strategy.
Overseeing all aspects of the charity to ensure it is compliant will all regulatory requirements and accountable to all of our beneficiaries and supporters.
We would also welcome the following specific skills:
· Finance in relation to reporting and compliance.
· Income generation through fundraising/utilising our assets. We are actively diversifying our income streams.
· Property knowledge.
· Marketing - to enhance Thomley’s reach.
The above specific skills are not essential, and we would not want to dampen your enthusiasm to apply!
A knowledge of disability is desirable but a willingness to understand what this means to our visitors and their families would be essential.
For an informal conversation about the role please contact:
Charles Parry (Chairman)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Service: Perinatal Support for Partners Service
This is a service that offers fathers and non-birthing parents, who’s partner is being supported by the West London perinatal mental health service, an evidence-based 1:1 assessment to support their mental health and wellbeing. The service signpost partners to relevant services (including a PSFP peer support group).
Role Description:
To support our PSFP Service with a variety of tasks such as conducting a 1:1 assessment, (which includes onboarding to the service), co-facilitating monthly peer support groups, signposting and helping partners to access other organisations, taking care of our inbox emails and other administrative duties.
You can download a PDF of the full role description below.
Main responsibilities:
To work closely with our PSFP caseworker supporting referral enquires & service-users in accessing this service. Co-facilitating a monthly peer support group.
Tasks:
- To answer emails and enquiries for the service within our service level agreements
- Triage clients for the service through an onboarding process.
- Co-facilitate a monthly peer support group
- Provide support to our PSFP caseworkers, as and when needed
The type of person we are looking for is:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential:
- An interest in supporting those with mental health needs to access PSFP
- An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
- Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
- Customer Service experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity, (i.e., friends and family)
- Previous involvement with local community groups/networks
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
- 6 hours per week, during our core hours of 10am - 4pm.
- Please indicate your preferred volunteering day(s)/time(s) on your application
- We request a minimum commitment of 3 months of volunteering after the completion of your induction
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed
Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?
Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.
What’s in it for the volunteer?
Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).
We are keen to foster the individual strengths and interests of volunteers. With the support of the PSFP Team, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.
The client requests no contact from agencies or media sales.
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The CFO holds the overall responsibility of the financial health of Teenage Helpline. Their role is to drive growth in income and manage expenditure to a high level, whilst holding the team to account for their actions. Your role is to maintain professional customs, enforce ethical practices, meet targets, and manage organisation budgets.
Responsibilities
- Act as a Director of Teenage Helpline with direct oversight of the Board of Directors. Your key responsibility is always to protect and uphold the reputation and principles of the organisation.
- Delegate job activities effectively to ensure optimal performance of all operations departments.
- Design roles as needed and ensure the effective recruitment of individuals to fill those roles successfully.
- Analyse, review, and develop organisation strategies to ensure their ongoing effectiveness and improvement.
- Develop and drive key performance indicators that evaluate the success and effectiveness of Teenage Helpline finances.
- Hold all departments responsible for the financial health of Teenage Helpline accountable for their results.
- Think at a strategic level with the intent to continuously improve and grow the financial health and position of Teenage Helpline and drive industry best practices. Strategic thinking should involve both continuous development and a growth mindset.
- Continue to define the roles and responsibilities of the finance departments at all time to ensure they are suitable for the context that Teenage Helpline is operating in.
- Ensure that all statutory and regulatory reporting is completed.
Skills
- All directors should be overachievers, successful in business and strong capable, leaders.
- Exceptional leadership, business, and interpersonal proficiency.
- Prior thriving managerial experience.
- Be able to set business/financial targets, timelines and plans.
- Be able to stimulate and motivate the finance department.
- Demonstrate a sound ability to network, negotiate and lead.
- Demonstrate a sound ability to be successful, self-directed, flexible and tactical.
- Excellent computer and technology skills.
- Be a visionary and inspirational leader and pioneer the organisation from the top.
- Demonstrate sound communication and presentation skills.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
As a Digital Innovations Developer, you’ll be part of our dynamic team dedicated to uncovering the next big digital breakthroughs.
The role involves communication with other Teenage Helpline team members; researching new technologies; reviewing and updating existing application portfolio; prototyping; developing solutions; creating technology education and awareness material for volunteers and cross-team collaboration.
Responsibilities
- Turn concepts into reality. Build prototypes, test hypotheses, and iterate.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Investigate emerging technologies that could have a use case within our charity, primarily supporting our volunteers.
- Develop and maintain web and mobile solutions using cutting-edge technologies.
- Create responsive, user-friendly interfaces.
- Develop technology use cases and collaborate with stakeholders to implement solutions and update existing applications and processes.
- Create awareness around new technologies being adopted by the charity, highlighting value.
- Engage in cross-disciplinary discussions, brainstorming sessions.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Reporting key updates and results to the Digital Innovations Development Team Lead.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for researching new technologies, presenting how they can create value for Teenage Helpline’s operations through use cases.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others in a team.
- Software engineering, programming, website development and software development understanding.
- Strong familiarity with and use of Microsoft 365 and Azure products.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
The Digital Innovations Team Lead is responsible for overseeing the delivery of value for Teenage Helpline through research of emerging technologies, development of proof of concepts and the delivery of new solutions through technology identified. The role involves communication with other Teenage Helpline team leads; managing team workload; creating an opportunities-based technology plan for the charity; researching technology opportunities; overseeing communication and awareness of technology; liaising with departments to develop use cases and developing solutions.
You’ll be at the forefront of our digital transformation journey. You’ll work closely with cross-functional teams to design, develop, and implement innovative solutions that enhance user experiences, streamline processes, introduce new workflows and ultimately drive charity growth.
Responsibilities
- Collaborate with IT Project Managers to ensure digital innovations projects are assigned, worked on and project requirements are understood.
- Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
- Forecasting work through research and creation of development plans.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Planning initiatives and tracking associated timelines.
- Management of Digital Innovations Team, ensuring work is allocated, managed and tracked effectively.
- Reporting key updates and results to the CIO.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
- Willingness to advise on the direction of development through clear reasoning and justification.
- Explore emerging trends, tools, and frameworks to drive continuous improvement.
- Participate in brainstorming sessions and contribute fresh ideas to solve complex challenges.
- Ensure code quality, scalability, and security across all projects.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for research and development and how it can create value for Teenage Helpline’s operations.
- Excited about the possibilities of implementing new technology.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with others and leading a team.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
- Strong familiarity with and use of Microsoft 365 and Azure products.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The Process
Our hiring process typically has three stages
- Video or Written Application (when applicable)
- Interview with the Talent Team
- Interview with the Hiring Manager
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.