Online manager volunteer roles in regents park, greater london

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Purpose of the Role:
You will be the voice and bridge of The Confidence Academy — handling communications with councils, gyms, venues, and contractors. This role requires strong interpersonal skills, emotional intelligence, and a genuine passion for community wellbeing. You’ll work closely with other team members to bring creative and operational goals together.

Main Activities:

1. Communicate with local councils to secure community venues and spaces.

2. Contact gyms, instructors, and contractors to arrange hire of equipment and facilities.

3. Assist with email correspondence, partnership inquiries, and event logistics.

4. Maintain a contact log and follow up with potential partners or sponsors.

5. Work closely with other team members to align content and communication schedules.

6. Represent The Confidence Academy at community events or meetings where required.

7. Attend weekly team meetings (online or in-person depending on business needs).

8. Ensure all communication complies with GDPR and safeguarding principles.

Skills and Qualities:

1. Excellent communication and listening skills

2. Emotional intelligence and professionalism in dealing with partners

3. Organised, proactive, and dependable

4. Interest in fitness, health, and wellbeing

5. Comfortable speaking with local authorities, gyms, and community organisations

6. Willing to travel within London as needed

What you will get:

1. Induction and regular supervision with the Founder/Director

2. Informal guidance on partnership outreach, safeguarding, and data management

3. Informal training on health & safety and community engagement best practice

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year

Equal Opportunities: 

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status: 

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

Make a real difference for young people in Greater Manchester!
Join the board of Change The Youth NW, a youth-focused charity empowering 5–18-year-olds through mentoring, life skills programs, and exciting activities. Shape the future of our charity, help young people thrive, and gain valuable governance experience.

About Us

Change The Youth NW is a non-profit providing meaningful opportunities, activities, and support for young people aged 5–18. We remove barriers like cost, travel, and accessibility, helping young people develop skills, confidence, and leadership to succeed in education, employment, and life.

Our projects include:​

• Youth development projects

• Sports & physical activities

• Residentials and day trips (e.g., Blackpool, Lake District, planned international trips)

• 1–2–1 mentoring and support

• Seasonal events and workshops

Our culture: Relaxed, supportive, flexible, with opportunities to shape new programs, attend social events, and gain hands-on experience in charity work.

Role Overview

We are seeking enthusiastic trustees to guide our charity’s strategy and governance. This is a chance to make a real impact, gain trustee experience, and contribute to a growing, energetic organisation.

Core Responsibilities

• Ensure the charity delivers its mission and operates legally and effectively

• Set long-term strategy and monitor progress

• Oversee finances, policies, and safeguarding

• Promote the charity’s values and reputation

• Offer advice, specialist knowledge, and support for new initiatives

Person Specification

Essential:

• Commitment to our mission and values

• Willingness to devote time and effort

• Confidence to share ideas and work collaboratively

• Understanding (or willingness to learn) trusteeship responsibilities

• Respect for safeguarding, confidentiality, and professionalism

• Commitment to the Nolan Principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, leadership)

Desirable:

• Experience with young people

• Skills in finance, safeguarding, youth work, administration, project planning, marketing, fundraising, or community engagement

Time Commitment

• Quarterly meetings (online or in person)

• Occasional involvement in policies, decisions, or events

• Optional involvement in programs or fundraising

Benefits

• Make a lasting impact on young people’s lives

• Gain trustee and governance experience

• Flexible hours and online participation

• Learn about charity management, safeguarding, and youth work

• Shape innovative programs and initiatives

How to Apply

Submit a short CV and covering statement explaining your interest and relevant skills or experience.

Help safeguard our future: Join BBS UK as our Treasurer

Bardet-Biedl Syndrome UK (BBS UK) is seeking a new Treasurer to join our Board of Trustees and play a key role in ensuring the charity remains financially strong, sustainable, and well governed.

Bardet-Biedl syndrome (BBS) is a rare, complex genetic condition that causes blindness, learning disabilities, obesity, and a range of additional health challenges. BBS UK is the only UK charity dedicated to supporting individuals and families affected by BBS.

We provide advocacy services, NHS clinic support, publications, and community events that help people navigate life with BBS. Each year, we support over 700 individuals, working alongside a small team of dedicated part-time staff and committed volunteers.

It’s an exciting time to join our charity. We are looking to strengthen our governance and build on our financial foundations to support future growth and impact.

The role

As Treasurer, you will oversee the financial governance of BBS UK, working closely with the Board of Trustees, Operations Manager, and external accountant.

This is a strategic oversight role, not a hands-on bookkeeping position. Day-to-day financial administration is carried out by staff; the Treasurer provides assurance, guidance, and clarity to support good decision-making.

Key responsibilities include:

• Maintaining a strategic overview of the charity’s financial health

• Presenting clear summaries of financial information at Board meetings

• Advising Trustees on the financial implications of plans and decisions

• Overseeing the annual budget and supporting longer-term financial planning

• Ensuring appropriate financial controls and procedures are in place

• Supporting the preparation of annual accounts and liaison with the Independent Examiner

• Helping ensure appropriate reserves are maintained in line with policy

The Board of Trustees retains collective responsibility for the charity’s finances.

We’re looking for someone with:

Essential:

• Experience in finance, accounting, bookkeeping, or financial oversight

• Confidence interpreting financial information and explaining it clearly to non-financial colleagues

• Understanding of financial controls and good governance

• Ability to think strategically and identify financial risks

Desirable:

• Experience in a charity or not-for-profit setting

• Understanding of restricted and unrestricted funds

• Experience working with budgets or management accounts

We particularly welcome applications from people with lived experience of BBS or a connection to the BBS community, though this is not essential.

As a BBS UK Trustee, you will have:

• Induction, training, and ongoing support

• Reasonable expenses reimbursed

• Opportunities to develop new skills and contribute at a strategic level

• The chance to make a meaningful difference to a rare disease community

• Opportunities to collaborate with dedicated trustees, staff, and partners

Time commitment

• Attendance at four Board meetings per year (online, approximately 3 hours each)

• Reviewing financial information monthly or quarterly

• Additional input around budget setting and year-end accounts

• Attendance at our annual conference weekend (in person; expenses covered)

If you would like an informal conversation about the role before applying, we would be very happy to arrange a chat with our Chair.

BBS UK is committed to equality, diversity and inclusion, and we welcome applications from people of all backgrounds who share our values and want to support our community.

Help shape a fair, bold solution to the climate crisis. Work with us to turn personal carbon reduction into effective climate action with our ground-breaking approach. Our vision is for a world in control of CO₂ emissions - a fair social and economic approach that motivates and supports people and organisations to reduce their carbon footprints.

Our ultimate mission is to persuade people, business and government that together, we can take meaningful action using our Carbon Accounts framework. We are already demonstrating how this would work on the ground in our grassroots community action group. We believe we can use this to inspire people and businesses and ultimately government to introduce the same mechanism to reach science-based emission reduction targets on a national basis.

What will you be doing?

We are currently completely volunteer-led, agile, pragmatic and ambitious. We would like to build up our trustee board with trustees who are keen to help drive EcoCounts forward through active involvement in what is an exciting time to get involved.

Our goal for the next 12 months is:

• to continue building our local group of activists from all sections of society who monitor their carbon and ecological footprints

• to run a crowd-funder in spring 2026

• to create a carbon footprint app to fulfil our requirements

• to extend our audience in the media and social media

• to build relationships and new, innovative ways of collaborating with local businesses and local government

• to create a blueprint which can be adopted in other locations

We want to spread the movement far and wide, to promote public, business, academic and political acceptance of carbon budgets, carbon trading and our Carbon Accounts approach by demonstrating how and why the concepts work and represent a potentially break-through approach to the climate crisis.

What are we looking for?

We’re looking for someone to jump right in with our small and dynamic team to provide guidance, energy and insight to help us develop. We’re looking to fill two distinct trustee roles: governance lead and fundraising lead. When applying, please let us know which you interests you.

Governance Lead

Do you have experience with:

• charity governance

• policy creation and management

• strategy development combining marketing, fundraising, volunteer management and finance & business planning

Fundraising Lead

• significant fundraising experience in either grant applications, online subscriptions, crowdfunders, corporate giving or philanthropy from high net worth individuals

• working with volunteer fundraisers to help build or even lead the team, monitor progress, coach or mentor where necessary

• enthusiasm to get stuck into the work yourself

• all-round awareness of business plans, marketing campaigns and volunteer management, to be able to contribute to strategy and direction

In Both

• you’ll need an awareness of the serious nature of the crisis and the need for radical action by governments, i.e. a strong desire to see society make an urgent response to climate change

• ability to work online, in person, in different environments with different types of people

• consistency and good communication on instant messaging channels, emails and other

• co-operative nature and appreciation for exchange of ideas, flexibility and openness to feedback

• ability to understand our Carbon Accounts concept, which is not difficult but does have extensive impacts

• free some Monday evenings for our in-person meetings

This is an exciting opportunity to be a hands-on charity Trustee, helping to prevent animal cruelty, promote kindness to all animals and shape the future of our animal charity. We are planning to add three new Trustees to our committee. We are particularly seeking people skilled in any of the following areas:

• Marketing and social media to foster engagement and donations
• Retail – both traditional and online to diversify our revenue streams
• Fundraising, including corporate fundraising, sponsorship or grants
• Volunteer recruitment and development

About us

RSPCA South West London Branch is an independent charity based in Wandsworth, South West London. We operate a small animal welfare and rehoming operation. To fund our charitable activities, we operate two charity shops and an online shop. We employ 8 people.

Overview of opportunity

As a Trustee, you will serve on the governing committee of the charity. This committee oversees the running of the branch and sets out its short- and long-term goals. It is responsible for making decisions in the best interest of the branch, ensuring we are carrying out our charitable objectives, complying with our governing document and the law, and managing our resources responsibly. The committee meets monthly (online) for 1-1 1/2 hours.

As we are a small charity, some Trustees take the lead on specific areas, either on a project- or ongoing basis and many of our Trustees help with, for example, events, fundraising, the shops or rehoming activities.

What we are looking for

We are looking for people from all social and cultural backgrounds, with experience and skills in any of the areas outlined above and who are committed to the RSPCA’s charitable objective and share our passion for animal welfare. You would be creative, innovative, bring a fresh perspective and be able to put ideas into action. Experience as a charity trustee, committee chair or board chair is highly desirable.

We can offer you

• A comprehensive onboarding and Trustee training course which will provide you with everything you need to carry out the role.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• You will need to be 18 of over
• Trustees typically serve a three-year term
• The position is unpaid but reasonable expenses will be reimbursed.
• You must not be disqualified from being a Trustee. Please read the Charity Commission’s guidance on who can be a Trustee of a charity.
• References will be required.

How to find out more about being a Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

About the RSPCA

Founded in 1824, the RSPCA have been saving animals for over 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering. Much of the animal welfare work of RSPCA is carried out through local branches

Please note this is a volunteering role available with RSPCA South West London Branch registered charity number 1209355 not National RSPCA registered charity number 219099 which is a separate charity.

 We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity, please follow the link below:

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for someone who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit a deputy treasurer with:

A good understanding of financial management and reporting

A recognised accounting, finance or similar qualification

Ability to analyse and communicate financial information to the wider Board

Willingness to provide financial advice and support to the management team as needed

Knowledge and experience of fundraising finance practice in voluntary and community organisations (desirable)

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Are you interested in becoming the next Treasurer for CARAS? 

We are looking for a treasurer to oversee the financial management of the charity and report to the trustees at quarterly meetings about its financial health.
 

About CARAS

Community Action for Refugees and Asylum Seekers (CARAS) works with people of refugee backgrounds to provide practical, educational, and social help. We create supportive relationships, networks, and spaces that enable people to access what they need in order to improve their wellbeing and safety. Our team of staff and volunteers run a large range of activities and services which offer a place of welcome to refugees and asylum seekers, working with them to recognise skills and develop potential. 

CARAS has become one of the largest providers of refugee support in south London, including working with large numbers of unaccompanied and separated children. We have responded to changes in demographics and are proud of our ability to remain agile. 

Role 

• Oversee and present budgets, management accounts and annual financial statements to the board 
• Ensure that proper accounting records are kept and financial resources are properly controlled, invested in line with good governance, legal and regulatory
• requirements;
• Oversee the charity’s financial reserves,
• Liaise with the finance manager, CEO and any other relevant members of staff 
• responsible for the financial activities of the organisation
• Chair the finance working group and manage the agenda 
• Monitor and advise on the financial viability of the charity
• Oversee the implementation of and monitor financial controls and adherence to systems
• Advise on the financial implications of the charity’s strategy
• Liaise with the risk lead regarding financial risk management 
• Act as a counter-signatory on charity cheques and important applications to funders
• Liaise with the independent examiner/ auditors 
   

What We Are Looking For

• Professional experience in a finance role (charity finance would be a bonus)
• A keen sense of strategic purpose. 
• An inclusive leadership style
• The ability to listen and engage effectively. 
• An advocate to champion CARAS’s work through personal networks and other channels.
• A strong commitment to equity, diversity and inclusion. 
• Flexibility (as a growing charity, it helps to have co-chairs who are available and responsive) 

We encourage applications from people who have been through the UK asylum or immigration system, people of colour, disabled people, and LGBTQI+ people.

Time Commitment

Four meetings per year (in the evenings, alternating between online and at CARAS’s office in Tooting), one away day per year (usually at the weekend), leadership of the finance working group, regular meetings with the finance manager, and occasional attendance at activities (this can be arranged either during the day, in the evenings, or weekends).

Closing Date
We will assess and respond to applications as they are received.

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this). 

About The Academy

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy?

The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's Happening Next?

We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Your Role 

As the Recruitment Lead, you will work closely with the Director, attend briefing meetings, and then take independent leadership over the recruitment function. This role suits someone who enjoys people-focused work, brings creativity, takes pride in ownership, and wants to help build the Confidence Academy from the ground up.

This opportunity is ideal for someone starting their career in HR or people-management and looking for meaningful work experience.

Key Responsibilities

Leadership & Collaboration

• Attend meetings with the Director and take briefing points accurately.

• Attend team meetings with other members of the squad to bring vision to life (online or remote depending on business needs).

• Work independently between meetings, using initiative, creativity, and leadership to drive recruitment processes.

• Help shape the culture of the Academy by taking pride in developing a supportive and inclusive volunteer community.

• Maintain strong relationships with volunteers and escalate wellbeing needs or concerns to Directors. This academy is volunteer-led. The wellbeing of the volunteers is paramount so we want to make sure everyone who is contributing their effort and time to run The Confidence Academy is proud.
   

Recruitment & Selection

1. Draft job descriptions for new volunteer roles.

2. Post opportunities on recruitment platforms and community boards.

3. Work with other team members to create infographics and promotional materials for vacancies.

4. Review incoming CVs.

5. Email applicants and manage communications professionally.

6. Schedule interviews and manage the interview diary.

7. Interview candidates as one of the panelists.

8. Prepare interview formats, scoring sheets, and structured question sets.
    

Onboarding & Volunteer Support

1. Assist in onboarding new volunteers.

2. Maintain the internal volunteer database and ensure information is kept updated.

3. Demonstrate people-oriented leadership and emotional intelligence by supporting team wellbeing, fostering communication, and promoting a positive culture.

4. Develop training materials for continuous professional development of the Volunteers in collaboration with the Director.

   • If desired, you may also deliver informal training to build your presentation and public-speaking skills.
      

What You Get in Return

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Vouchers when you help us deliver our first fitness session (our launch event) in the 2026 New Year.

Start Date: Thursday, 27th November 2025.
 

Equal Opportunities

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

#workexperience #humanresource #hr #operations #admin #office #leadership #management #manager

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation. An individual who could devote their time to volunteer as a trustee for our Branch, and support us in maximising the revenue generated from our charity shops as we want to increase our skill set across our trustee board.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties. This role will join the current trustee board (made up of 9 members) and you will be supported by other trustees.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist the Shop Managers in maximising the profitability of the Branch’s two charity shops, directly line manage the branches 2 shop managers.
• Work with the Trustee committee to explore any potential for expanding the retail operation by researching the potential for further charity shops.
• Support the Branch with the Branch’s e-commerce operation via online sales platforms such as eBay/Vinted.
• Work with other trustees, the Branch staff to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with other committee members/branch staff members to put these ideas into action.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

We'd love applicants within or very close to the branch area - Finchley, Hendon, Golders Green, Edgware, Whetstone, Stanmore.