Online volunteer roles

Volunteer Role

Ecommerce Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop:  Oxfam Shop Goodramgate, York

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full,

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be,

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

Describing items for online listings.

Preparing items for postage and dispatch.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Receptionist/Administrator

Voluntary

Part-time (15 Hours a week days to include  Monday, Wednesday and Friday)

Location: 50E Blaby Road, Wigston

Job description

The Helping Hands Community Trust provides a free independent, fully inclusive advice, care and support service to people whose lives are in crisis, are vulnerable and those disadvantaged by circumstance.

Reporting to the Advice Centre Manager, yours is a key role helping to ensure the smooth running and organisation of our services, providing the first point of contact with clients, stake holders, partners and funders who visit our South Wigston Advice Centre and Outreach Surgeries.

Our core services are delivered ‘face-to-face’, where first impressions are vitally important in helping people feel welcome and valued. An essential part of your work is exploring, understanding client needs in order to prioritise access to the most appropriate advisor.

You will be working with an enthusiastic team of paid and volunteer staff and your duties and responsibilities include: 

· To greet clients and visitors with a positive, caring and helpful attitude.

· Provide a service that is based on sensitivity and respect in responding and determining the needs of clients.

· Help ensure workplace security by maintaining client /visitor logs.

· Ensuring impartiality and confidentiality is preserved.

· To liaise with outreach team members at our Oadby and Wigston surgeries and partner locations.

· To receive, forward and screen incoming telephone calls and enquiries and make call backs.

· To liaise with advice staff regarding support for and the referral of individual clients.

· The entering of client details onto our AdvicePRO data base.

· Maintaining our online diary, entering details of clients, appointments with advisors utilising Office365 Bookings software.

· Confirming with clients that they are attending appointments.

· Announcing the arrival of clients / visitors to their advisor / appropriate team member.

· To facilitate online video calls, appointments and conferencing.

· Assisting with a variety of administrative tasks including sorting and dispatching mail, copying of documents,        maintaining the supply of advice and information leaflets.

· Maintain a diary of room bookings.

· Attend meetings.

· Undertake training that is appropriate to the role.

· Carry out admin and support duties when required

VOLUNTEER CASE OFFICER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

• A commitment to our values

You’ll also need to complete the induction checklist and some online training.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.

This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.

We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.

What you will be doing:

Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;

Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;

Ensure participants feel comfortable, heard and respected throughout all discussions;

Capture key insights and report findings clearly and accurately to the health and social care training team;

Support RNIB in creating a positive and inclusive environment for all forum participants.

What you will gain:

Valuable experience in community engagement and facilitation;

The opportunity to influence real change;

Full access to training and ongoing support from the health and social care training team;

A supportive, inclusive volunteering environment.

Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.

Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion.

You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect

Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.

SHELTERBOX IS LOOKING TO RECRUIT 2 NEW TRUSTEES TO JOIN OUR BOARD.

Position Type: Voluntary - The position of Trustee is unpaid

However, all reasonable out-of-pocket expenses incurred on charity business will be reimbursed in line with our Expenses Policy.

Time Commitment: Around 12 - 15 days per year

The Board meets four times year. Two of these meetings are in London or Truro (Cornwall) and two of the meetings are online. Trustees are also encouraged to be a member of one of three committees which meet quarterly for two hours online via Microsoft Teams. There is also an annual two-day Board retreat, which is held in person and is combined with a Board meeting.

Attendance: In person and online

Trustees may also be invited to attend occasional fundraising or networking events.

Term of Appointment: Trustees are appointed for a three-year term, which may be renewed at the end of the term. Trustees cannot serve more than three terms (nine years).

Historically, the organisation’s financial resources have surged in line with high profile disasters and public response. Therefore, it is vital that we continue to build strategies that focus on developing predictable funding growth and ensure we have a sustainable and diverse income profile globally.

As a global organisation, we are seeking applications from across the world, particularly from the global south and from individuals with protected characteristics. We are actively seeking applications from people who may be typically underrepresented or absent from boards and charity governance. This is a fantastic opportunity to use your skills and experience – including lived experience – to support ShelterBox to deliver its strategic goals.

You will be part of a global team working to ensure that no one is without shelter after disaster. Our values run through everything we do. They are the principles that guide how we approach our work with the people we support, our volunteers and our staff.

We would especially like to hear from you if you have experience in fundraising and communications, organisational risk management, charity governance, working with or as a volunteer, or HR and People management.

Role Purpose:

Trustees are responsible under the governing documents of ShelterBox for the governance of the charity.

Upon appointment you will be provided with all applicable governance documents. Management and administration are delegated to the CEO and staff of the organisation.

What are we looking for?

We are looking for people who are as passionate and committed as us to ensuring no one is without shelter after disaster. In an increasingly complex world, more and more families are in desperate need of emergency shelter.

We must do more. We want people to join us in taking on that challenge.

We are committed to fostering a diverse and inclusive board and are actively seeking to improve gender balance among our trustees.

Please see here for general duties and expectation of a Trustee role: The essential trustee: what you need to know, what you need to do (CC3) - GOV UK

KEY RESPONSIBILITIES                                                       

As a member of the Board:

To ensure that ShelterBox is beneficiary led in our decision-making processes.

To agree and regularly monitor ShelterBox’s strategic direction, ensuring that the strategy will deliver on the organisation’s charitable aims and objectives.

To ensure that ShelterBox functions within the legal, charitable and financial requirements set by statutory and regulatory authorities and that it strives to identify and achieve best practice in the management of these areas.

To ensure the effective and efficient administration of ShelterBox by defining goals and evaluating performance against agreed targets.

To act in the best interests of ShelterBox as a whole and to put the interests of ShelterBox before those of any other organisation or person.

To identify areas for improvement and opportunities to maximise our performance, particularly in relation to the effective support, development and deployment of our people.

As a Trustee:

To help the Board of Trustees reach sound decisions. This will include the scrutiny of proposals, leading and initiating discussions, providing advice or guidance on new initiatives and utilising any specialist expertise and experience.

To chair and/or attend bodies given delegated authority by the Board.

To participate in Trustee and Chair appraisal processes, including giving and receiving feedback and conducting Trustee exit interviews.

To adhere to the principles and processes set out in the ShelterBox Board Manual.

To safeguard the good name and of the organisation and actively demonstrate adherence to ShelterBox’s values.

We welcome volunteers from all backgrounds. Women are currently underrepresented in this area of our work, and we particularly encourage female applicants to help us address this imbalance. All volunteer roles are open to everyone and will be allocated based on interest and suitability.

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

Volunteer Role

Ecommerce Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop:  Oxfam Boroughbridge Shop

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full,

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be,

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

Describing items for online listings.

Preparing items for postage and dispatch.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

The Trans Learning Partnership (TLP) is in the process of evolving into a new, independent charity: the Trans Research Partnership (TRP). This transition will be completed by the end of 2025. As part of this transition, we’re recruiting up to five founding trustees to help shape the future of TRP.

TRP will be a trans-led research charity that centres trans voices and produces rigorous, community-led research to inform policy, practice, and public understanding. Our values include trans leadership, intersectional justice, ethical rigour, collaboration, safety, autonomy, imagination, and hope.

We’re looking for people who:

• Are committed to trans liberation and TRP’s mission
• Can contribute time and skills to setting up a new charity
• Bring experience in governance, research, fundraising, equity, or community organising

We especially welcome applications from the global majority, those with working-class backgrounds, and others underrepresented in charity leadership.

Time commitment: ~1–2 days/month. Meetings are remote-first. Expenses reimbursed. Training and mentorship provided.

Deadline: Wednesday 13th August 2025 at 23:59

Interviews: 26 or 28 August (online)

What we're looking for:

Our Friends of Cheltenham are a small, passionate team of volunteers who organise a calendar of local events to raise awareness of, and vital funds for, our services for children. We're looking for more members to join our friendly team, have some fun and make a difference for children in Cheltenham and beyond!

Every term we organise events such as Easter craft sessions, Grandparents Day, and a Swap Shop. Our next events are a big fundraiser in Cheltenham for Childhood Day on Saturday 14th June, a ‘Back to School' session for parents in September, and then we'll be gearing up for Christmas! We always need a few extra people to lend a hand – coming up with ideas, promoting our events locally and on social media, organising events, gathering donations, and being there to chat to local families. 

If you can't commit regularly but are happy to be called upon every now and again, that's great too! Around 90 per cent of our income comes from our supporters and we couldn't continue doing what we do without them. That means, our community fundraising volunteers play a really important part in rallying people together to raise vital funds which help to protect children and prevent abuse.

What you'll do:

• Promote our services and resources for families and children
• Work as a team to plan awareness raising events and fundraising activities
• Talk to parents, carers and other community members about our services that support children and families, such as Childline, Building Connections, local campaigns, and our Schools Service
• Share news about our work and help promote upcoming initiatives
• Help at our big fundraising events such as Childhood Day and Christmas

You will be representing the charity in a professional manner, and will be regularly updated with key information and opportunities to encourage people to get involved.

What you'll get:

• Support from your supervisor
• All the information, tools and training you need to do your role
• Access to The Volunteer Hub – our online portal with 100's of training opportunities, and resources, as well as Chatter groups to chat with other volunteers
• Volunteer discounts and vouchers for everyday goods, services and online stores
• Regular volunteer newsletter & updates
• Meet like-minded people, share your skills and enjoy new experiences
• Be a part of the NSPCC and our mission to end child cruelty 

Who's right for the role?

Anyone who enjoys meeting people, working as a team, and wants to have a flexible volunteer role where they can make a difference to their local community and children across the UK.

Being reliable and trustworthy are key, as is the ability to represent the NSPCC professionally within your role.

A passion for supporting your community and helping every child and young person have the best chance regardless of their start in life. 

Interested in getting involved?

Please apply to be added to our Friends of Cheltenham Volunteers list! We will get in touch to give you a warm welcome before sending out information about upcoming local events and any support we may be looking for. 

We are currently unable to accept applications from under 18's to this role.

Interested in getting involved? Volunteer today and join our fight for every childhood.

We are seeking individuals who can empower those aged between 4 and 16, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).

You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.

What support and resources will i receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

About The Role

At Washington you will be involved first hand are in assisting the collection team in  maintaining and developing exhibits within the site at Washington to enhance the visitor experience.

This involves helping the Collection team to care for our large collection of rare and endangered species of waterfowl from around the world as well as wetland mammals.

Conducting public talks with our otters and Flamingos is also an important part of the role. Helping the team to inspire our visitors by the work we do and also showing them how they can get involved.

Why volunteer with us? We have one of the largest waterfowl collections in the North East, with over 40 species, 15 of which are of Conservation Concern, including the current flock of 56 breeding Chilean Flamingos and a pair of Asian Short-clawed Otters. Previous volunteers have gone on to work in animal conservation work around the world. 

We are currently looking for volunteers that can help us on Tuesdays, Thursdays, Saturdays or Sundays. We ask that you can commit a minimum of 6 months to get the most from your role. You must be over 18 to apply for this role.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us or leave a message with your name and number. Please visit our webpage for more inforamtion and our contact details. 

About You

• Some practical experience in animal care would be desirable
•  Able to follow instructions and safely complete activities alone or as part of a team
• Good people skills
• Public speaking skills desirable
• Physical fitness and the ability to lift heavy loads
• Ability to work outdoors in all weather
• Driving licence is desirable
• Passion
• You need to be over 18 years old for this role.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

We look forward to hearing from you! 

Volunteer Role

Ecommerce Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop:  Oxfam Shop Thirsk

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full,

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be,

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

Describing items for online listings.

Preparing items for postage and dispatch.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Market Researcher Volunteer

Are you curious, do you enjoy exploring ideas, researching trends, delivering insights and eager to make a meaningful impact?

We're looking for a volunteer Market Researcher to support planning across various initiatives and projects by gathering, analysing, and reporting information that informs smart decisions.

Whether you’re gaining experience, switching paths, or simply want to contribute your skills meaningfully, this is your chance to work on purposeful projects in a flexible and rewarding opportunity.

We’re passionate about what we do and value every person who helps us do it better.

Let’s explore something meaningful together.

Responsibilities

• Conduct research on topics ranging from markets, industries, customer needs, or competitors, depending on the project.

• Gather and organise information from credible online sources, industry reports, surveys, and interviews

• Analyse findings to identify opportunities, trends, and challenges

• Deliver written reports that are clear, structured, and meaningful to help decision-making in the project

Requirements

• A curious mind with an eye for detail

• Strong skills in online research and information synthesis

• Ability to work independently and manage your own time

• Strong communicator, especially in writing

• Experience in research or reporting is helpful

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.