Online volunteer roles

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

About Us

Home-Start Guildford is an independent charity based in Guildford committed to promoting the welfare of local families and children. We are part of Home-Start UK, one of the UK’s leading family support charities, benefiting from their policy framework and quality assurance, but not funding. Staff and volunteers offer regular support, including providing emotional and practical help to families in the families’ own homes and connecting families with specialist services within the community.

Job Title: Chair of Trustees

Location: Guildford, Surrey

Organisation: Home-Start Guildford

Role Overview

We are seeking a dynamic and experienced individual to join our Board of Trustees as the Chair. The Chair will lead the Board in ensuring the effective governance of the charity, providing strategic direction, and supporting the Manager and staff team. This is a pivotal role that requires a strong leader with a passion for making a difference in the lives of families.

Key Responsibilities:

• Leadership: Lead the Board of Trustees in setting the strategic direction of the charity, ensuring that our mission and values are at the forefront of all decisions.
• Governance: Ensure the charity is effectively governed and complies with all legal and regulatory requirements, safeguarding the integrity and reputation of Home-Start Guildford.
• Support: Provide guidance and oversight to the Manager, fostering a collaborative and supportive environment that enables the staff team to thrive.
• Representation: Act as an ambassador for Home-Start Guildford, representing the charity at external events and meetings, and building relationships with key stakeholders.
• Communication: Facilitate effective communication and collaboration among Trustees, ensuring that all voices are heard and valued.
• Financial Oversight: Oversee the financial health and sustainability of the charity, working closely with the Treasurer to monitor budgets and financial planning.

Person Specification:

• Leadership Experience: Proven leadership experience, ideally within the charity sector, with a track record of strategic planning and governance.
• Governance Knowledge: Strong understanding of governance and the ability to navigate complex regulatory environments.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
• Commitment: A deep commitment to the values and mission of Home-Start Guildford, with a genuine passion for supporting families.
• Financial Acumen: Experience in financial oversight and fundraising is desirable, with the ability to ensure the charity's financial stability.

Time Commitment:

The Chair is expected to commit approximately 2-4 days per month, including attendance at Board meetings and occasional events. This role offers a unique opportunity to make a significant impact on the lives of families in Guildford.

What does becoming a trustee involve?

As part of the trustee role, you will be expected to:

• Attend, and prepare for, a minimum of six meetings per year.
• Undergo a DBS (Disclosure and Barring Service) check.
• Undergo a selection process as outlined by Home-Start Guildford.
• Commit to the legal and financial responsibilities of the role, as outlined in the charity's Constitution (‘Foundation’ model constitution).
• Visit and engage with the office and staff to enhance your understanding of how Home-Start Guildford works.

Training and Support:

Trustees are fully inducted into Home-Start at the start of their new role; they will receive:

• An online welcome event and e-learning, introducing Home-Start’s service and your responsibilities.
• Training in key areas including safeguarding.
• Reimbursement of paid expenses.
• Access to Home-Start’s online community via HSUK intranet – full of information and guidance on running a local Home-Start.
• Tailored support by other trustees and staff.

What do you get as a volunteer trustee with our organisation?

• An opportunity to exercise your strategic planning skills, probably in a different environment or context.
• An opportunity to influence and collectively lead an organisation supporting families of young children.
• A chance to expand and implement your understanding of our work.
• A chance to augment your experience of charities.
• A boost to your career and CV, if needed.
• Satisfaction of helping an organisation that supports families, thus giving something back to your community.
• Induction training from us; training, support, and assistance from local charity-support & advice agencies; reimbursement of reasonable expenses, if needed.

What do we get?

• Your strategic skills, knowledge, understanding, or experience.
• Your abilities to influence plans for our charity’s future, especially in this cost-of-living crisis.
• Enhancement to our overall governance and the Board of trustees; improvement in our operational growth.
• Your participation in our collective decision-making, contributing to all areas of our charity work.
• Your enthusiasm.

Contact Information:

For more information about the role, please contact Sarah Black or Louisa Tompkins in the first instance at the Home-Start Guildford office. We are happy to answer any questions and provide further details about this exciting opportunity.

How to Apply:

Please send your CV and a covering letter outlining your suitability for the role to our office email. We look forward to hearing from candidates who share our vision and are eager to contribute to our mission.

All prospective volunteers must have the legal right to stay in the United Kingdom and you will be asked to produce evidence of this as part of the induction process.

Home-Start is committed to equality of opportunity and diversity.

Home-Start Guildford is committed to safer recruitment practice as an

important part of safeguarding and protecting children and vulnerable adults

Registered Charity No. 1154609

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, family circumstances, mental health issues, substance misuse, care leavers, learning disability, age, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a volunteer activity coach?

· Do you have 1-2 hours a week to give to a support home to help clients engage with evening activities such a bingo or quiz nights (evenings)

· Can we rely and depend on you to commit to a period of 3-6 months?

· Can you create and maintain positive, professional, and trusting relationships with a non-judgmental approach?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key Responsibilities

· holding group sessions with clients to play games / quizzes

· providing innovative and fun exercises to keep clients engaged and motivated

· Acting as a positive role model to all clients

Skills required

· Making the best of the environment in which clients are based (Communal living room)

· Excellent people skills to enable you to work with a range of individuals with different backgrounds and motivations.

· Great time keeping and organisational skills.

· High levels of enthusiasm and drive

Volunteer recruitment and training:

Following a show of interest to volunteer as an Activity Coach, this would be the typical process that will then follow:

• You will be asked to complete a short application form, or you can send us your cv if you prefer outlining relevant experience in life or work.

• Our volunteer recruitment team will arrange to meet with you or speak with you over the phone to answer any questions you may have.

• We will apply for an enhanced DBS check for you.

• You provide two-character references.

• You will complete 4 online training modules

Once you’ve let us know your availability, will then match you with our clients for 3-6 months, where you will provide weekly sessions with a commitment of time of 1-2 hours of evening

Location: Fishermead supported accomodation, Milton Keynes

At connection support we welcome and encourage applications from everyone, regardless of ages, gender, disabilities, and background

 Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, family circumstances, mental health issues, substance misuse, care leavers, learning disability, age, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a volunteer activity coach?

· Do you have 1-2 hours a week to give to a support home to help clients engage with evening activities such a bingo or quiz nights (evenings)

· Can we rely and depend on you to commit to a period of 3-6 months?

· Can you create and maintain positive, professional, and trusting relationships with a non-judgmental approach?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key Responsibilities

· holding group sessions with clients to play games / quizzes

· providing innovative and fun exercises to keep clients engaged and motivated

· Acting as a positive role model to all clients

Skills required

· Making the best of the environment in which clients are based (Communal living room)

· Excellent people skills to enable you to work with a range of individuals with different backgrounds and motivations.

· Great time keeping and organisational skills.

· High levels of enthusiasm and drive

Volunteer recruitment and training:

Following a show of interest to volunteer as an Activity Coach, this would be the typical process that will then follow:

• You will be asked to complete a short application form, or you can send us your cv if you prefer outlining relevant experience in life or work.

• Our volunteer recruitment team will arrange to meet with you or speak with you over the phone to answer any questions you may have.

• We will apply for an enhanced DBS check for you.

• You provide two-character references.

• You will complete 4 online training modules

Once you’ve let us know your availability, will then match you with our clients for 3-6 months, where you will provide weekly sessions with a commitment of time of 1-2 hours of evening

Location: Fishermead supported accomodation, Milton Keynes

At connection support we welcome and encourage applications from everyone, regardless of ages, gender, disabilities, and background

Trail Coordinator

Role Type: Volunteer
Time Commitment: Flexible – typically 1–2 events per month
Location: In-person (various walking/hiking spots)

About the role:
As a Trail Coordinator, you’ll support the planning and smooth running of our mindful strides walks and hikes. This might mean choosing beautiful, accessible routes, helping with safety checks, welcoming attendees, or guiding the group on the day. You don’t need to be a super experienced hiker, just confident, calm, and happy being outdoors with others.

You might enjoy this role if you:

• Love walking, nature, and exploring

• Are organised and enjoy thinking about logistics

• Feel confident leading small groups or supporting someone who does

• Care about creating safe, inclusive outdoor spaces

This role involves making regular contact with an older person who feels lonely or isolated. Befriending volunteers also encourage customers to become more independent inside and outside of their home with regards to activities, appointments and domestic lifestyles. This will reduce social isolation, promote independence, improve self-confidence and enable older people to take control of how they manage their physical and mental wellbeing, so they can age well and live healthier for longer.  Volunteers are matched based on location, interests and needs.

We are looking for new Trustees to join our Board. We welcome applicants with varied skills and experience and we are also hoping to appoint a medical trustee.

The role of a trustee is to ensure that the charity fulfils its duty to its beneficiaries and delivers on its vision, mission and values. The board of trustees are jointly and individually responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities and developing the organisation’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

About us:

Sobell House is a hospice based on the Churchill Hospital site and is part of the Oxford University Hospitals NHS Foundation Trust. It is jointly funded by the NHS and Sobell House Hospice Charity. We offer specialist palliative care to those facing life threatening illness, death and bereavement in Oxfordshire. This encompasses physical, psychological, social and spiritual care and includes supporting their families and those close to them. We care for around 3,000 patients and their families every year. The Charity contributes funding towards the care provided at Sobell House and also entirely funds the transport service, bereavement support, social work team and chaplaincy service.

Our team values:

Impact: We aim to make a positive difference to the lives of others through our work.

Integrity: We are honest, transparent and accountable for our actions and outcomes.

Compassion: We treat ourselves and others with kindness, respect, empathy and care.

Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.

Continuous Improvement: We have a ‘growth mindset’. We embrace feedback and positive change and are continually looking for improved ways of working.

If you’re interested in becoming a Trustee, please click on Apply and complete the Application form on our website and we will get in touch with you.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role involves providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. 
We are committed to offering a welcoming and inclusive environment to witnesses, staff, and volunteers.
Please be aware that courts vary in terms of accessibility and provision and are under the control of HMCTS. We will strive at every opportunity to support accessibility needs where resources allow.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

KCSC are seeking an experienced and committed individual to join the Board and take up the role of Treasurer.  Ideally someone who lives or works in the borough but more importantly has an understanding of charity finances and has possibly had a previous role as Treasurer.

ABOUT US

Kensington and Chelsea Social Council (KCSC) is the Council for Voluntary Services for the borough of Kensington and Chelsea.  Our vision is for powerful, engaged communities driving change and our mission is to strengthen and champion local communities and the voluntary and community sector.

We are a membership organisation, registered as a charity and company limited by guarantee and represent 600 voluntary and community organisations on our database and to whom we aim to provide a range of services, some of which include:

• Advice, guidance and information to help organisations run as effectively as possible
• Bringing voluntary organisations and community groups together to network and support partnership building
• Working closely with residents, resident associations and social action groups to address key local issues and ensure their voices are heard at decision making level
• Advocating on behalf of the local voluntary and community to help influence and shape local decision making

We are especially keen to ensure long-term sustainability of our local community by working with everyone to develop an inclusive, active borough.

You can read more about KCSC on our website.

BEING A TRUSTEE

As with any charity, trustees have overall responsibility for making sure it is running well and is doing what it was set up to do. This includes ensuring the charity:

· Spends its money sensibly on the activities it was raised for

· Does not break the rules in its Articles - the charity’s governing document

· Continues to meet our commitments to the communities we serve in accordance with our charitable objectives

· Follows the law, including preparing reports and accounts to send to the Charity Commission

A NEW TREASURER

Our current Treasurer has been serving on the Board since 2021 and has supported the organisation through a difficult economic climate and has helped shape and improve the way in which trustees monitor income and spend through a system of key performance indicators that are reported on.  His commitment, time and financial knowledge he has brought to the role has been valued and made our financial reporting more robust over the years.  Upon stepping down the incumbent is willing to support the incoming treasurer over a period of time to ensure a smooth transition into the organisation.

We are therefore seeking an experienced and committed individual to join the Board and take up the role of Treasurer.  Ideally someone who lives or works in the borough but more importantly has an understanding of charity finances and has possibly had a previous role as Treasurer.

The Treasurer Role primarily is as follows:

· Overseeing, approving and presenting budgets, accounts and financial statements

· Making sure that the financial resources of KCSC meet its present and future needs

· Ensuring that KCSC has an appropriate Reserves and Investment policy

· Preparing and presenting financial reports to the Finance & Personnel Sub Committee and the Board in collaboration with the CEO and Director of Operations

· Ensuring that appropriate accounting procedures and controls are in place and are compliant

· Advising on the financial implications of KCSC’s strategic plans

· Keeping the Finance and Personnel Sub Committee and the Board informed of its financial duties, responsibilities and obligations

· Advising on the preparation / submission of financial reports to funders and the Charity Commission

· Overseeing and advising on financial risk and financial management of KCSC

ABOUT YOU

You will have experience of charity accounting and able to provide guidance on ensuring the organisation adheres to charity accounting principles and policies.  Previous experience of being on a charity board  would be preferable although not essential.  However, a commitment to the furtherance of the voluntary and community sector and its role within civil society and subscribing to our stated mission and values is important.

THE COMMITMENT

The Treasurer will need to commit to attending a total of 8 Board/Sub Committee meetings a year as well as spending a few hours each month on attending additional internal meetings with CEO/Director of Operations/Chair on financial matters.

JOB ROLE

To read more about the job role please see the attachment. 

APPLICATION PROCESS

For an informal discussion about this opportunity, please contact our CEO Angela Spence.

If you would like to apply for this position, please send a comprehensive CV and a supporting statement of no more than two pages of A4 to Angela Spence by email.  The closing date is Friday 15 August 2025.

Your supporting statement should set out in compelling terms why you would like to be part of the next chapter at KCSC and what special skills and experience you could bring to the role as Treasurer.

KCSC is committed to celebrating diversity and ensuring equality of opportunity.  We welcome applications from all sections of the community.

Other considerations to be aware of that can prevent becoming a trustee

· Conflicts of interest. All potential conflicts should be discussed with the Chair or the CEO prior to applying

· Confirmation that the trustee is not disqualified from holding a trusteeship

· People under the age of 18, unless the charity is a registered company

· Anyone convicted of an offence involving deception or dishonesty unless the conviction is spent

· Anyone who is an undischarged bankrupt

· Anyone who has previously been removed from trusteeship of a charity by the Court or the Commissioners

· Anyone who is under a disqualification order under the Company Directors Disqualification Act 1996

· In certain cases, the Charity Commission has the power to grant a waiver and allow a person disqualified from trusteeship, under section 72 (1) of the Charities Act 1993 to accept a trustee post. We only agree in those cases where the charity can clearly demonstrate that the waiver is in the best interests of the charity

What happens next?

Once we receive your application, it will be assessed based on what we are looking for as specified above and you will be notified of the outcome.  If invited to interview you will meet a panel of 3 which includes two trustees and the CEO.  If successful we will invite you to observe a board meeting in action before confirming with you whether you would like to join the board.  If appointed, we will organise a tour of the office to meet the staff and agree any necessary training required.

We actively encourage people who are under represented on Boards within the charity sector including people from minoritized communities to apply,

KCSC’s Board operates under the guidance of the Charity Governance Code and Trustees are appointed on the basis of signing up to the declaration of eligibility and responsibility.