Operation manager jobs in Bath, bath and north east somerset
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.
About the opportunity
As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.
This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.
Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.
This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.
About you:
You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.
You'll have:
- Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
- Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
- Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
- Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
- Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
- Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
- Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
- Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.
What you'll focus on:
- Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
- Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
- Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
- Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
- Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
- Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
- Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
- Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.
Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Salary: £38,000 – £40,000 FTE (pro-rata £22,800 - £24,000)
Hours: Part-time, 22.5 hours (3 days) per week 0.6 FTE
Location: Remote
Contract: Permanent
In this exciting and varied role, you will manage the HR lifecycle, provide HR advice, develop and improve policies and processes, and manage payroll and benefits. You will report to the CEO and work with the with the Senior Management Team (SMT) to deliver a high quality HR & Payroll service. You will demonstrate and promote the culture and values of FoodCycle, incorporating equity, diversity, inclusion and environmental sustainability.
This is a key role in which you will enjoy using your expertise to interact with all FoodCycle staff (~40 headcount) and lead initiatives like the annual staff survey, performance reviews and provide quarterly HR updates to the Board. You will be responsible for all HR operations and people activities of FoodCycle, including recruitment, onboarding, payroll, PAYE, pensions, employee engagement surveys and performance management and training oversight.
You will be comfortable managing a busy and varied workload, able to connect with employees and stakeholders while working remotely, and bring your knowledge of HR best practice & employment law to maintain and improve our positive working culture. You will have experience managing HR operations and/or payroll in an organisation with 20 or more people, and CIPD Level 5 (or equivalent experience).
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Wednesday 25th February.
Interviews: Planned for Friday 6th March (online).
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve.We welcome applications from everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Basic DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
At Deafblind UK, we support people living with sight and hearing loss to live the life they want.
We have an exciting opportunity to join our growing fundraising team as we look toward the charity's 100th anniversary in 2028.
The Fundraiser - Corporate & Events will play a pivotal role in enabing Deafblind UK to achieve its goals - helping us to reach more supporters, inspire long-term giving, and raise vital funds through corporate partnerships and charity-led fundraising events. You’ll be at the heart of building relationships, creating impact, and driving income that directly transforms the support available for people with dual sensory loss.
Reporting to the Fundraising Development Manager, the Fundraiser - Corporate and Events will be responsible for growing our existing supporter base and driving engagement, loyalty and income through innovative corporate fundraising activities and charity-led fundraising events. You will be responsible for implementing fundraising strategies, coordinating campaigns, and developing strong connections with businesses in order to generate income and meet targets.
The role includes helping to market and promote Deafblind UK events, with a focus on writing compelling copy for online and offline promotion. The postholder will have a flair for creativity and innovation, with outstanding supporter relationship management skills; to help enhance income generation through mass participation events. Our aim is to ensure all fundraising activities are delivered to the highest standards and are well-planned, exciting, safe, creative and challenging.
This is a highly rewarding position for a creative and dynamic individual to make a genuine difference to the support available for the 450,000 people across the UK who are deafblind.
This position is based remotely with frequent travel as and when required to carry out the duties of the role.
The role will also include:
- Building and managing a portfolio of corporate partnerships, delivering engaging activities such as networking events, golf days, and workplace fundraising.
- Leading on the planning and delivery of charity-led fundraising events, ensuring they are successful, safe, accessible, and memorable.
- Developing and stewarding lasting relationships with businesses, supporters, and volunteers, ensuring excellent supporter experiences.
- Growing income through creative initiatives, from collection pots in high-footfall areas to securing pro-bono and in-kind support.
- Working closely with our Fundraising Development Manager and Marketing Team to deliver fundraising targets and raise Deafblind UK’s profile.
You will bring to the role:
- A minimum of two years in a fundraising role, with a flair for building and maintaining strong relationships.
- A natural talent for networking and the ability to inspire passion in others.
- Proven experience in managing events and a demonstrable track record of meeting fundraising targets.
- Creativity to spot opportunities paired with the organisational skills to deliver them seamlessly.
- A self-motivated, energetic, and passionate approach to delivering excellent supporter experiences.
- A flexible, can-do attitude to some evening and weekend working as the needs of the role requires.
- Good IT skills and proficient in the use of Microsoft Office, including Word, Powerpoint, Excel and Outlook. Experience of database management preferably CRM.
- A full, clean UK driving licence.
Please see attached Job Description and Person Specification for further details.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
The client requests no contact from agencies or media sales.
Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.
About The Role
WWT is the charity for wetlands.
This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.
Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.
You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.
You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.
About You
To join as our Assistant Director of Operations, you will need to evidence:
- Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
- Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
- Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
- The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
- An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
- A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
- Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Closing Date: 23rd February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Study Delivery and Governance Lead will play a central role in ensuring AHS meets the highest ethical, governance and regulatory standards. The post holder will lead the development, submission and oversight of the AHS Research Tissue Bank application, coordinate ethical approvals and ongoing amendments, and provide governance leadership to support study development and delivery.
They will also oversee elements of study set up and delivery, supporting the development of piloting tools and protocols, and addressing operational and logistical considerations necessary for successful delivery. They will line‑manage Research Officers and Senior Research Officers, contributing to a cohesive, high‑functioning team.
Main responsibilities
Research Governance
- Lead the full process of developing, drafting, and submitting the AHS Research Tissue Bank (RTB) application.
- Manage ongoing approvals, amendments, renewals and reporting obligations to Research Ethics Committees, the Health Research Authority, the Confidentiality Advisory Group and other regulatory bodies.
- Develop, implement and maintain governance frameworks, SOPs and quality assurance processes required for RTB operation, keeping abreast of developments in the regulatory landscape.
- Maintain accurate documentation, version control and quality‑assurance procedures relating to ethics and regulatory submissions.
- Act as key point of contact for research governance‑related queries from internal and external stakeholders.
Study Development & Planning
- Work closely with the Senior Programme Manager to contribute to the design and refinement of study protocols, piloting phases and operational plans.
- Lead the planning and delivery of specific study workstreams, as required, defining milestones, tracking progress, and identifying interdependencies as the study develops.
- Coordinate cross‑team activity involving research, data, operations and engagement teams to ensure study components are integrated and delivered effectively.
Project Management & Coordination
- Develop and maintain detailed project plans for governance and study‑delivery workstreams as required, ensuring roadmaps are accurate, realistic and kept up to date.
- Identify, track and mitigate risks related to both governance and delivery, escalating as appropriate and working collaboratively to resolve issues.
- Prepare reports and briefings for AHS governance structures (e.g., AHS Executive, Board of Trustees, Scientific Advisory Board).
Team Leadership & Line Management
- Provide mentoring and day‑to‑day guidance on governance‑related queries, ethics submissions and documentation development.
- Line manage selected staff within the study team, supporting workload planning, professional development and quality assurance.
- Foster effective team working across research, operational and scientific colleagues.
Stakeholder Management
- Build and maintain strong working relationships with internal teams including scientific leads, operational delivery, data management and engagement teams.
- Represent AHS with external partners related to governance, regulatory support, tissue banking and operational delivery.
- Work with the engagement team to ensure young people are involved in all elements of the study development and delivery.
Knowledge, skills and experience
Essential criteria
- Extensive experience in research governance, NHS research ethics management, clinical research management or equivalent.
- Demonstrable experience drafting protocols, participant documents and regulatory submissions.
- Strong understanding of ethical and regulatory frameworks including the Human Tissue Act, UK GDPR, and NHS research ethics processes.
- Excellent written and verbal communication skills, with proven ability to translate complex regulatory requirements into clear and actionable guidance for colleagues.
- Strong organisational skills and attention to detail, with experience managing competing priorities.
- Experience in risk identification and mitigation within research programmes.
- Educated to degree level (or equivalent experience) in a relevant field.
- Experience line managing or supervising staff.
Desirable criteria
- Experience with biobanking, Research Tissue Bank applications or biosample governance.
- Experience with longitudinal population studies or large multi‑site research programmes.
- Understanding of data‑linkage governance and consent processes.
- Project‑management qualification (e.g., PRINCE2, APM, Agile).
- Experience working with children/young people, school‑based research or youth‑focused engagement.
- Experience engaging diverse stakeholders.
Dimensions
- Full time role with flexible working arrangements
- AHS is a national organisation, and our activities take place across the UK
- Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 08 March 2026.
Interviews are currently expected to be held during the week commencing 30 March 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Software Developer within Cadet Digital Services, you will play a vital role in ensuring the successful development and maintenance of digital applications, primarily the Westminster MIS platform.
Working as part of a collaborative digital delivery team alongside a Solutions Architect, the developer will deliver well-structured, secure solutions in line with MOD digital and security standards, supporting the effective delivery of cadet activities across the UK.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Develop and maintain application components using Oracle APEX, PL/SQL, and related technologies.
· Implement user interface elements and application logic in line with existing designs and patterns.
· Collaborate closely with your product owner, testers, and other team members to understand requirements and contribute to user-focused solutions.
· Participate fully in Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) and work within agreed sprint commitments.
· Apply established MOD standards for security, accessibility, and performance across all development tasks. Take part in estimating, code reviews, testing, and documentation to support quality and maintainability.
· Contribute ideas for improvements and raise technical issues through the team’s established processes.
· Resolve bugs and minor enhancements raised by the Service Operations Team, prioritised and assigned to sprints as part of the development workflow.
· Suggest improvements and raise technical issues through established team processes.
· Continue developing knowledge of Oracle APEX and best practices through day-to-day delivery and supported learning.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359 hrs by Sunday 1st March 2026.
Interviews will be held in person during the week commencing 16th March 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Interview process
Once Shortlisting has been completed, the application process will consist of the following:
Stage 1: Application Questions to be completed by candidates
Stage 2: Assessment day (successful candidates will progress to the final stage)
Stage 3: Interviews
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* This role is predominantly remote but you will be asked to come to our Brighton office few times a year
JOIN US ON THE FRONTLINE
About the role
A key role leading the risk, performance and legal functions within Frontline AIDS. The role embeds a risk management approach across all organisation functions, ensures best practice in compliance, contractual management and data protection. Works closely with others to ensure consistent and effective programme delivery practice. The role spearheads business continuity planning and security management.
We are looking for an inspirational manager who will bring significant experience and a track-record of delivering risk management plans in large complex organisations. You will be passionate about driving forward improvements in the system of internal controls, risk management and governance across the organisation. With strong analytical skills and proven experience of risk management leadership, you will lead and develop our response to anti-corruption, safeguarding, security, health & safety, and other concerns.
As an experienced leader, you will be effective at developing strong relationships with teams across the organisation. You are committed to fostering a high performance culture, and will delegate thoughtfully to give colleagues real accountability and authority.
Who we are
We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.
Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.
Everything we do is rooted in our two key beliefs:
- That the lives of all human beings are of equal value.
- That everyone has the right to access the HIV information and services they need for a healthy life.
Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.
As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.
Are you the Frontliner we’re looking for?
We are looking for someone who has:
- Qualified to degree level in a relevant field to risk management and compliance.
- Post-graduate and/or professional qualification in a relevant field, including accounting, law, audit, or risk
- Extensive experience of working in a risk management/compliance/assurance function within a sizeable organisation, with strategic and operational accountability.
- Experience of managing and maintaining a risk case management system to ensure appropriate management of issues.
- Experience in developing and managing programme oversight and governance mechanisms that drive consistent approaches and strong performance.
- Experience of rolling out dedicated risk management and compliance training and supporting and guiding staff in developing risk registers and appropriate mitigating actions for risks.
- Experience of contract review and drafting of new clauses for contracts
- Experience of working with international donor rules and requirements and supporting/guiding project teams in managing projects in accordance with these rules and regulations.
- Knowledge of best practice in process review and improvement.
- Senior Experience in setting, reviewing, simplifying organisational policies and procedures and encouraging compliance.
How to apply
Find out more by downloading the full job description and person specification. If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the top of this page and upload your CV along with a covering letter outlining why you are a great match for this role.
Closing Date : Sunday 22nd February 2026
We have transitioned to a hybrid model of working. We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.
Interview Date is: tbc
Protection of Children and Vulnerable Adults
Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection. The Protection of Children and Vulnerable Adults Policy can be downloaded here
Frontline AIDS is committed to diversity and inclusion in its hiring approach. We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.
All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).
We want a future free from AIDS for everyone, everywhere.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.
The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations.
Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.
Key Responsibilities
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Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.
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Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.
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Liaise with the public via email by responding to new incoming enquiries.
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Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.
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Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.
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Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.
Person Specification
Essential Criteria:
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Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
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Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
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Strong written communication skills
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Excellent written and spoken proficiency in English
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An eye for detail
Desirable Criteria:
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Administrative and/or communications work experience
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Having an understanding of GDPR
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Experience working with teams from diverse cultural backgrounds
Diversity and Inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
Application process: Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.
Closing Date: This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.
Interviews: Will take place on a rolling basis, so we encourage you to apply early.
*There are multiple locations across Scotland*
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.
You’ll:
- Inspire and coach Shop Managers, helping them grow and succeed
- Drive income and shape great customer experiences across your area
- Support volunteer recruitment and create a positive, inclusive culture
- Champion high standards, compliance, and safe working practices
- Get involved in new shop openings and the development of our estate
- Build relationships in local communities to raise awareness and support
- Encourage innovation and help bring new ideas to life
- Be a visible, hands‑on leader through regular shop visits and weekend working on a rota
This role is varied, purposeful, and full of opportunities to make a meaningful impact.
What You’ll Bring
We’re looking for someone who:
- Has experience leading across multiple retail sites
- Enjoys developing people and helping others shine
- Is confident using data, KPIs, and commercial insight to drive decisions
- Communicates clearly, openly, and with compassion
- Can balance the practical demands of operations with a warm, people‑first approach
- Understands the unique strengths and challenges of charity retail
- Values diversity, inclusion, and creating welcoming environments for all
You don’t need formal qualifications — what matters most is your leadership experience, your passion for retail, and your commitment to making a difference.
Why Join Us?
This is a chance to shape something new.
You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops.
You’ll have:
- The opportunity to lead meaningful change
- A real voice in how we grow and improve
- A role where your work directly supports people across Scotland
- A culture where we care about each other and celebrate success together
Most importantly, you’ll be part of a charity that puts people at the heart of everything we do.
How to Apply
We welcome applicants from all geographic areas. If you are passionate about retail, people, and making a difference, we would love to hear from you.
Interviews will be on 10th March in our Livingston Warehouse.
Please apply on our website by submitting a CV and email a Cover Letter to us.
CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.
By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.
How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!
As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.
Position: Digital Marketing Manager
Responsible to: Head of Fundraising
Location: Remote (home based with option to work from our Abingdon charity shop)
Contract: Part-time. Permanent after 6 months’ probation, or freelance
Hours: 15 hours per week plus 4 floating hours on demand
Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.
Annual leave and benefits:
- 5.6 weeks per year FTE (pro rata based on weekly hours)
- Flexible working pattern (as long as predominantly during business hours)
- Pension scheme with matched contributions if employed. 4% employer / 4% employee
How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.
Interviews will start w/c 2nd March 2026
Closing date: 16th February 2026.
NB Please see Information Pack and Job Description for further information.
PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website.
What you will be working on:
- You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
- You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
- You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
- A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
- You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
- Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success
This job is for you if you…
- Are a marketing all-rounder with strong digital marketing experience
- Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
- You have enough experience to hit the ground running and take the lead in your role
- You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
- You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
- You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
- You have excellent communication skills, and a creative yet data-driven and supporter focused approach
- You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
- And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho
Please make sure to read the accompanying 'Information Pack' and 'Job Description'. This will help both you and us make sure we are fully aligned on expectations to the role. You will get a good feel for who we are and we of you as a candidate as you will be asked to submit a cover letter and complete screening questions which assume you have had the information we have shared. While we are looking for a candidate who meets our requirements as closely as possible, we encourage you to apply even if there are gaps, taking the opportunity in your cover letter to highlight any such areas and why you believe you will still be successful in the role.
Our mission is to support individuals and their communities in Africa through education that embraces their differing abilities.



The client requests no contact from agencies or media sales.
Your outstanding management of the Woodland Heritage Skills project will ensure that the project meets its objectives and in doing so help the charity in achieving its mission.
You will be a core part of how Woodland Heritage is achieving its mission and it will be an incredibly rewarding and varied experience!
Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow.
About the role
- The role is full time 37.5 hours per week for a fixed term of two years, with planned evening and weekend working as required.
- We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
- 25 days plus Bank/Public holidays as paid leave
- Salary £35,000 PA FTE
- Your line manager will be the Chief Executive
- Employer contribution from nest pension
All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.
This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.
A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity.
About you
You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of managing projects, delivering educational impact and a willingness to learn and to be flexible.
Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy.
We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.
You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:
- Securing grants and trusts funding
- Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us
In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.
Please visit the careers site for the full job description and person specification for the role.
Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)
Hours: 36 hours per week Location: Remote with regular travel across the UK
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: midnight on 22nd February 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Patient and Public Engagement Manager
We are seeking an experienced Patient and Public Engagement Manager to lead a national service supporting research through lived experience. The role is with a UK charity providing emotional and practical support to people affected by brain tumours.
Position: Patient and Public Involvement and Engagement (PRIME) Manager
Salary: £32,000 per annum
Location: Remote, with occasional UK and international travel
Hours: Full time
Contract: Permanent
Closing Date: Friday 27 February
Interview Date: Early March
About the Role
This role leads the day to day delivery of a national patient and public involvement and engagement service supporting research. You will work closely with researchers, clinicians and partners to ensure research is shaped by lived experience, while supporting the continued growth and sustainability of the service.
The role combines service delivery, relationship management and operational development and reports to senior leadership.
Key responsibilities include
- Leading the delivery of patient and public involvement support across multiple research projects
- Building and maintaining strong relationships with researchers, clinicians and partners
- Matching trained research partners to appropriate research activity
- Supporting researchers to embed best practice involvement in their work
- Developing and managing service agreements and partnerships
- Contributing to business development and financial sustainability
- Supporting and engaging a community of research partners
- Representing the service at meetings, events and conferences
- Contributing to service development, quality improvement and impact reporting
About You
You will bring strong relationship management skills and experience working across healthcare, research or service delivery environments.
You will be able to demonstrate
- Excellent communication skills, with the ability to explain complex ideas clearly
- A person centred and empathetic approach
- Strong organisational and problem solving skills
- Ability to manage competing priorities
- A collaborative, values led mindset aligned with inclusion and co production
- Experience of working with senior stakeholders
Experience in cancer, neuro oncology, clinical research or patient advocacy is desirable but not essential.
About the Organisation
The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year. They deliver a national patient and public involvement and engagement service, working in partnership with research bodies and charities in the UK and internationally. Its work ensures people with lived experience shape research from early discovery through to clinical trials and service improvement.
The organisation is committed to inclusion, co-production and meaningful impact and welcomes applications from candidates from a wide range of backgrounds.
Other roles you may have experience of could include; Patient Engagement Manager, Research Engagement Manager, Involvement and Engagement Manager, Health Partnerships Manager, Stakeholder Engagement Manager, Programme Manager
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Worldwide, the pace of Bible translation has never been quicker – a full Bible or New Testament translation is being completed at a rate of two a week and a record number of translation programmes are in progress!
Working at the heart of the Church Relations team, as Operations Lead you will ensure that the practical, operational, and logistical foundations are in place for others to do their work well. You will play a vital role in how Wycliffe presents itself at events and festivals, support volunteer speakers, and encourage supporters and churches in fundraising and partnership.
- Salary: £32,000–36,000 + benefits
- Location: Home based or the option of a desk at our office in Oxford
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Friday 27 February at 9am
- Interview date: Interviews will be held in Oxford on Tuesday 10 March.
Key responsibilities:
- Own national event logistics to engage people with Bible translation
- Coordinate our volunteer speaker programme
- Administer and support community fundraising efforts
- Provide general administration support to the Church Relations team
Benefits include:
- 33 days’ annual leave, including bank holidays
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.




