Operation manager volunteer roles in washington d c, district of columbia

Voluntary role, c. 0.5 day per week
Meetings held in Macclesfield

The Silk Heritage Trust celebrates and shares the extraordinary story of Macclesfield; a story of creativity, industry, and enterprise. After a period of focused work, we are in healthy and optimistic position, with a clear strategic plan and the resources we need to achieve an ambitious step-change in the coming years. Support from the National Heritage Memorial Fund, Arts Council England and the National Lottery Heritage Fund mean that we’re able to look forward to a transformed future at the heart not only of the North West’s industrial heritage, but also the wider international patrimony of textile design and manufacture.

With a new lease in place on Paradise Mill, and a significant opportunity to restore and commercialise the looms and pattern books we hold, we are preparing to make a once-in-a-generation investment in the future. Our goal is to create a unique, integrated visitor experience, with the breathtakingly atmospheric Paradise Mill complementing the wider story of Macclesfield’s heritage and people, as told in the neighbouring Silk Museum. The Old Sunday School building, one of our town’s landmark buildings, will be sensitively transformed so that it will continue to be a popular and much-loved community hub.

We are looking for an energetic individual who can act as a figurehead for the Trust, help strengthen and develop our networks, develop our landmark buildings and gain support for our vision. Our new Chair will bring skills and experience as a strategic leader, community and sustainability champion and entrepreneur.  If you share our passion for the regenerative power of heritage and culture, and can help drive our vision, then we look forward to hearing from you.

Expressions of interest should be received by 19 July 2025.
Interviews are expected to be held in Macclesfield between 21 - 28 July 2025.

About Classics for All

We believe that delving into the ancient world – through ancient history, classical civilisation, Latin and Ancient Greek – is not only enjoyable but also profoundly beneficial for all pupils. It enhances their cultural awareness, sharpens their language and analytical skills, and boosts their aspirations and achievements.

We are currently developing a new strategy, and as a trustee you will have an opportunity to help shape and deliver our new vision.

Vision

A future where every young person can unlock the wisdom, wonder, and imagination of the ancient world - regardless of background or circumstance.

Mission

We believe that discovering the ancient world can transform lives.

That’s why we work to:

• Ignite curiosity and a lifelong love of learning through the stories, ideas, and cultures of the ancient world
• Raise aspirations and broaden horizons by connecting students with the richness of the past
• Build cultural capital, giving every child access to the knowledge and confidence to thrive
• Empower state schools and teachers to bring Classics to life in every classroom
• Champion the value of Classics as a vital part of a broad, rich, and inclusive education

Our governance

Our Board members are all passionate about changing young people’s lives through accessing Classics education. They are responsible for the strategy and good governance of the charity, working in partnership with the Chief Executive.

There are up currently nine members of our Board, including the Chair and Treasurer. Trustees serve a three-year term which can be renewed.

The Board meets for formal meetings, both in-person and virtually, four times a year. Along with other duties, whilst voluntary, this represents a sizeable time commitment and hard work.

Board committees

In addition to the Board, there is a Finance and Operations Committee who meet quarterly. There are some other operational committees that support different aspects of our work. The committees are small groups of Trustees and volunteers, who focus on particular areas of the charity in line with strategic developments and make recommendations.

Trustees will be encouraged to join a committee best suited to their skills on appointment to the Board. Each committee will be led by a Chairperson who is responsible for the overall running of their committee.

• Finance and Operations Committee: develops and delivers the financial strategy of the charity, including the budget, financial controls and fundraising strategy. It is also responsible for risk management.
• Remuneration Committee: has oversight of the pay process for staff.

• Nominations Committee: responsible for leading Trustee recruitment.
• Philanthropy Advisory Group: supports our fundraising through activating networks and sharing ideas to develop our income generation activities.
• Events Committee: supports the ideation and delivery of events supporting our charitable goals.

Responsibilities of a Trustee

The Board of Trustees is legally responsible for the charity – this is a significant responsibility and one that should not be taken lightly. Trustees have responsibility for ensuring the charity is well run, financially secure, and doing the work it is meant to be doing. There are specific legal and other duties. It is recommended you look at the Charity Commission ‘The Essential Trustee’ guidance, which can be found online here.

You can also view our profile on the Charity Commission website. If you want to find out more about our current Trustees, visit our website.

Trustees are volunteers; they are not paid. Reasonable expenses can, however, be reimbursed (e.g. to cover travel costs).

As a Trustee, you will be acting collectively as part of the Board of Trustees. Together, the Board is responsible for all of the points above.

Role Description

Trustees are expected to:

• set the vision, mission, values and objectives of the charity.
• develop the strategic direction of the charity; establish and monitor policies necessary for the proper governance of the charity’s activities.
• ensure that Classics for All operates in accordance with its governing documents, and is accountable to its regulators, funders, members and beneficiaries.
• maintain oversight of the management of the charity’s financial and other resources.
• support the Chief Executive.
• maintain oversight of risks faced by the charity.
• have regard for how the charity contributes to public benefit.
• appoint from its members representatives to other committees.
• ensure suitable representation of the charity to other bodies.
• promote Classics for All to external organisations, acting as spokespeople as necessary, and to review and develop partnerships with other organisations.
• to regularly appraise their own work, delegating responsibility to committees where necessary.

Skills

• We need a well-rounded Board with a diverse skill set. No one individual is expected to have experience in everything, therefore we are always on the lookout for individuals who bring a range of experiences and differing perspectives to the group.
• We are additionally interested in those who can bring experience from the legal world, digital transformation and marketing and communications.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within charity governance and Classics education. We are particularly interested in receiving applications from those who attended a UK state-maintained school, regardless of if Classics was offered at their own school. You do not need to be a Classicist to join our Board – there will be no Latin tests! 

Other requirements

There are just a few more requirements. We are seeking candidates who:

• will be aged 18+ on 1 September 2025.
• are allowed by law (both company law and charity law) to be a Trustee. This means that you must not be disqualified from being a Trustee or Director. Individuals are disqualified if:
  1. they have an unspent conviction for offences of dishonesty or deception (the same goes for attempting, aiding or abetting these offences);
  2. they are currently declared bankrupt or subject to bankruptcy restrictions or an interim order;
  3. they are subject to a debt relief order, a debt relief restrictions order or interim order;
  4. they have been disqualified from being a company director;
  5. they have unspent convictions for terrorism-related offences, money laundering or bribery;
  6. they have violated certain Commission orders relating to finances or property;
  7. they have committed misconduct in public office, perjury or perverted the course of justice;
  8. they have disobeyed an order or direction of the Commission on application to the High Court;
  9. they have committed civil contempt of court relating to false statements;
  10. they are a designated person for reasons linked to terrorist activity by the Treasury;
  11. Individuals who are subject to notification requirements under the Sexual Offences Act 2013
• are not subject to a disqualification Order under the Criminal Justice and Court Services Act 2000 or Protection of Vulnerable Adults List.

How to apply

The closing date for applications is Monday 4 August 2025 at 12noon. Please complete thieonline form. The questions you will need to answer are listed below for ease of preparation. You will also be asked some diversity monitoring information. Please be assured that this information will not be used as part of the screening process.

Unfortunately, we are unable to give feedback to applicants not shortlisted for interview. We actively try to provide feedback to candidates interviewed.

By submitting an application, you are giving permission for your personal information to be stored and processed for the purpose of arriving at selection decisions, for it to be used as a basis for a personal record if you are successful, and for sensitive data to be anonymised and used for the purpose of diversity monitoring.

Questions

Each question has a maximum character allowance of 1,500 characters (approx. 300 words)

1. What motivates you to support the teaching of Classics in state schools, and how does this align with your personal or professional experiences?

We are particularly interested in how your experiences have shaped your views on educational inequality and social mobility. Please share any relevant experiences that have influenced your commitment to widening access to Classics. 

1. Trustees play an active role in the governance and strategic direction of the charity. Can you describe a time when you’ve taken on a leadership or governance role –formally or informally – and what you learned from that experience?

We are looking for evidence of your willingness to contribute time and energy to the work of the Board, and how you approach collaboration, decision-making and accountability. 

1. What unique perspectives, skills, or lived experiences would you bring to the Classics for All Board, and how would you hope to contribute to our future development?

We are especially keen to hear from candidates with expertise in marketing and communications, legal, or digital transformation, but we also welcome other skills and experiences that could enrich our Board’s diversity and effectiveness.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Public Relation/Marketing Trustee- Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate individual with PR/Marketing knowledge to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For:

We are looking to recruit a PR/Marketing Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve. 

As a PR/Marketing Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Support the Safeguarding Lead to ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.

Expectations:

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually. 

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.  

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

Communications & Marketing Volunteer: Your Words. Their Connection. Our Brighter World.

We're incredibly excited to be launching SUNSHINE, a brand-new start-up charity in London with a heartfelt mission: to combat loneliness by bringing people together, spreading joy, and building community spirit! Through grassroots activities and programmes, we'll foster connections, enhance well-being, and help transform lives for the better.

Do you believe in the power of a story to change a life?

Are you a digital storyteller, a creative visionary, or a social media maestro ready to ignite a cause?

As our Communications & Marketing Volunteer, you'll be the voice of hope, the beacon of belonging for SUNSHINE! Every post you craft, every design you bring to life, every message you share will directly reach those yearning for connection and inspire a new wave of community spirit. You'll transform abstract goals into compelling calls to action, drawing in both individuals seeking companionship and passionate souls ready to give back. Your creativity won't just build a brand; it will build bridges between isolated hearts and vibrant communities. You'll see the direct impact as our events fill, our community grows, and loneliness shrinks under the glow of SUNSHINE.

Ready to wield your creative power to spread joy and create a truly connected London?

Join our vibrant team and let your passion shine!

Are you an experienced educator, trainer, or curriculum developer passionate about empowering young people? Do you believe in creating engaging and impactful learning experiences that truly transform lives?

REMIX is a dynamic new charity on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, designing the core programmes that will drive our impact.

We are seeking a dedicated Volunteer for Programme Design & Curriculum Development to help us craft the high-quality content that will empower young people. This is an exciting opportunity to apply your expertise directly to our mission, ensuring our programmes are innovative, relevant, and deeply impactful.

Who We're Looking For

We need a creative and strategic thinker with a strong background in education or programme development. You'll likely possess:

• Curriculum Development Expertise: Proven experience in designing, developing, and structuring educational programmes, workshops, or training modules.

• Youth Development Knowledge: A deep understanding of the unique learning needs and challenges faced by young people, particularly those from disadvantaged backgrounds.

• Engaging Content Creation: Ability to design activities, materials, and learning pathways that are interactive, relevant, and inspiring for young audiences.

• Monitoring & Evaluation Mindset: Experience in building in clear learning outcomes and methods to measure programme effectiveness from the outset.

• Safeguarding Awareness: An understanding of how to integrate safeguarding principles into programme design to ensure the well-being of participants.

• Collaborative Spirit: Ability to work effectively with Trustees, future mentors, and other volunteers to refine ideas and content.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people.

Your Role as Programme Design & Curriculum Development Volunteer

In this vital set-up phase, you will be instrumental in:

• Designing Core Programmes: Developing the structure and content for our key offerings, including:

  • The mentoring curriculum: Guidance for mentors and development pathways for mentees.

  • Personal development workshops: Modules on life skills, emotional intelligence, resilience, and critical thinking.

  • Employability training: Sessions covering CV writing, interview skills, career exploration, and professional etiquette.

• Creating Learning Materials: Developing engaging resources, handouts, activities, and guides for both participants and facilitators.

• Defining Learning Outcomes: Establishing clear, measurable objectives for each programme and workshop.

• Integrating Best Practices: Ensuring our programmes reflect current best practices in youth development, education, and social mobility.

• Building Evaluation Metrics: Helping to design how we will measure the success and impact of our programmes.

• Reviewing Content: Providing expert feedback and refinement on programme ideas and materials.

What We Offer

• The unique chance to design the core offerings of a brand-new charity, directly shaping its future impact.

• An incredible opportunity to apply your educational expertise to a profound social cause.

• Collaboration with a passionate and strategic Board of Trustees.

• The satisfaction of creating transformative learning experiences that will genuinely "remix young lives."

This is a voluntary role, requiring an estimated commitment of approximately 4-8 hours per week for a period of estimated duration, 6-9 months to help us build our initial programme frameworks. We are flexible and can work around your availability.

Ready to Design a Brighter Future with REMIX?

If you are a creative and experienced programme developer eager to make a lasting difference, we'd love to hear from you.

Help us design the pathways to success that will "remix young lives" across London!

Whether you’re a jobseeker interested in a career in construction or woodwork, a student or recent college graduate seeking experience, or just someone with spare time on your hands, wanting to do something positive and meet new people, volunteering with the Touch Wood project at EMERGE 3Rs may be just the ticket!

Touch Wood is a wood recycling and upcycling initiative, which collects surplus and waste wood and timber and gives it a new lease of life, preventing it from being burned, chipped, or dumped in landfill.

KEY RESPONSIBILITIES

* Preparing wood for resale

* Assisting with the construction of wooden products, from small household items to pieces of furniture

Our Touch Wood volunteers are able to gain skills in practical woodworking, as we offer hands-on experience of working with reclaimed timber; from making basic lumber products ready for resale, through to assisting with the creation of bespoke items, such as kitchen equipment and home and garden furniture.

Full training in woodworking and health and safety is provided, along with Personal Protection Equipment.

The UK generates around 5 million tonnes of wood waste every year, but less than 1% is reused. Touch Wood rescues waste timber that would otherwise be landfilled or turned into woodchip; creating jobs and training opportunities for disadvantaged local people at the same time. We collect from construction sites, industrial estates and other commercial sources, reclaiming everything from pallets to indoor cycle tracks – you name it, we take it! Anything we can’t reuse is locally recycled, so nothing goes to waste. This reduces the carbon emissions associated with disposing of waste wood, offers cost savings for DIY enthusiasts, and provides training and job potential to volunteers in the workshop. Some of the timber we work with comes from high profile sources, including the entire track of the Manchester Velodrome cycling centre and wood removed in the recent refurbishment of Manchester’s historic Town Hall!

Our skilled team of staff and volunteers often use reclaimed timber to create beautiful and practical products, such as home and garden furniture. We regularly create bespoke pieces to order; some of it for famous clients like Olympic cycling champions Jason and Laura Kenny, for whom we made a table from the Manchester Velodrome track.

Please be advised that our volunteers require a fair level of physical fitness and manual dexterity as the role is entirely practical.

Our Touch Wood workshop and wood store is open Mon-Fri, 8.30am - 4pm.
We occupy a unit at Maynard House, inside New Smithfield Market, in Openshaw, North Manchester, which is accessed from the main entrance on Whitworth Street East (off Ashton Old Road). The site is served well by buses, and we have free parking onsite, as well as secure storage racks for pushbikes.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Are you passionate about making a meaningful impact in the rare disease community?

Are you interested in supporting the growth of a thriving charity that is expanding its reach and ambition?

If so, Beacon for Rare Diseases is looking for at least two new Trustees to help shape our future and strengthen our support for individuals and families affected by rare conditions.
 

About Beacon for Rare Diseases

Beacon for Rare Diseases is a small but growing charity dedicated to transforming outcomes for those living with rare diseases by building a united rare disease community with patient groups at its heart.

Patient groups are a lifeline for rare disease patients and their families. When a rare diagnosis is made, many people are simply handed a one-page Google printout of the condition and told to go home and live their lives as best as they can. No one knows anything about the condition. There is no treatment. There is nothing anyone can do. The alarming lack of knowledge, support and understanding from the healthcare sector propels these individuals and families into isolation with more questions than answers.

Patient groups break this isolation by connecting people with shared conditions, helping them share experiences, answering questions, and driving change in neglected rare diseases. At Beacon, we help these patient groups form, grow, and professionalise – helping them be the best they can be to support the whole rare disease community.  

Since founding in 2012, we have expanded our programmes and outreach, aiming to improve diagnosis, treatment, and support services across the UK and beyond. In this time, we have supported over 400 rare disease patient groups. As such, our patient group Empowerment Programme continues to drive our organisation’s core mission: we have over 600 users on our e-learning platform, The Resources Hub, and had 296 live training event attendees in the last year.  

This core patient group training is now supplemented by a leading role in the European REMEDi4ALL consortium for drug repurposing, and a role in the Hub for LifeArc’s new Translational Centres for Rare Disease. Our growing project diversity and impact is driven by our enthusiastic and committed team, which has grown from three people in 2018 to a peak of 12 staff in 2024-25. This charity also benefits from a stable leadership group, with our CEO and COO spending 10 and 9 years respectively at Beacon.

“Beacon helps make what seems impossible, possible.”

The trustee role

As we enter an exciting new phase of development under a new Chair of Trustees, we are looking for Trustees who can bring fresh expertise to our board.

We are particularly interested in recruiting:

• A Trustee with lived experience of a rare disease or of patient group leadership, to help ensure our work remains grounded in the real needs of our community and to guide patient-centred decision-making.
• A Trustee with financial expertise, to review and advise on our financial reporting, oversight, and strategic financial planning.
• A Trustee with fundraising and investment experience, especially someone able to help Beacon broaden its network and build long-term relationships with funders keen to support the charity on a sustainable basis.

About the Role

As a Trustee, you will help set the strategic direction of Beacon for Rare Diseases, oversee the organisation’s activities, and support its ongoing growth. Your responsibilities will include ensuring compliance with charity regulations, financial stewardship, and working with the team on fundraising and partnership development. There will also be opportunities for advocacy and raising awareness about rare diseases at a national level, both through Beacon’s own events and projects, and representing Beacon in the wider rare disease community.

This is an exciting opportunity to influence the future of a charity that is expanding its reach and capabilities nationally and internationally, helping us to better serve our community and increase our impact.

Main duties and responsibilities

• Attend quarterly board meetings.
• Provide strategic advice and guidance to the CEO and staff.
• To provide oversight on the charity’s finances and governance – including the review of management accounts and contribution to the annual accounting process.
• To attend an annual day-long strategy meeting with the board and employees, and at least one Beacon event each year (reasonable travel expenses where in-person attendance is required will be covered).
• To provide support, advice or training for Beacon’s patient engagement events on an ad hoc basis and based on your experience.
• To advocate for Beacon and rare disease patient groups through your work and network, offering connections that support the organisation’s goals, and represent Beacon, our mission and interests at external events with the support or guidance of the CEO, board and Beacon team.
• To help ensure the sustainability of Beacon as an organisation and the fulfilment of our mission, to ensure no one walks their rare disease journey alone.

About You

We are looking for individuals who are committed to improving outcomes for people with rare diseases and who can bring fresh perspectives and expertise to our Board. Specifically:

• For the lived experience role: personal experience of a rare disease or patient group leadership and a passion for advocacy and patient support.
• For the financial role: experience in financial management, reporting, auditing, or strategic financial planning.
• For the fundraising and networking role: experience in large fundraising campaigns – whether charitable or corporate investment – a diverse network, and success engaging with high-net-worth individuals.

You should be an enthusiastic team player, comfortable with governance and strategic discussion, and eager to help Beacon navigate its next chapter of growth.

Benefits of Joining

This is a voluntary role, but with potential to guide the continued growth and development of an ambitious charity, well positioned in the field of rare diseases – an issue likely to grow in importance and relevance with the rapid advances in genetic science, and the increased focus on health equality and equity in the UK and beyond.

You will get the opportunity to:

• Contribute to a pioneering, expanding charity with a vital mission.
• Gain governance experience and develop leadership skills.
• Be part of a passionate community making a real difference to lives affected by rare diseases.
• Play a key part in shaping the future direction of Beacon for Rare Diseases.

How to Apply

Please send your CV and a short cover letter outlining your interest and relevant experience to the email in the full job description. We welcome applications from diverse backgrounds and are committed to equality and inclusion.

The deadline for applications is 4th August 2025. Shortlisted candidates will first be invited for a phone conversation, followed by a formal interview process including the opportunity to meet the team and observe a Trustee meeting.
 

FAQs

What is the time commitment?
Trustees typically meet quarterly, with additional time required for committee involvement and specific projects. We estimate around 4–6 hours per month, adaptable to your availability.

How long is the term for a Trustee?
Beacon does not currently have a fixed term of trusteeship, though trustees are required to resign and seek re-election by the board every two to three years. We may explore more fixed term appointments in the future and would look for at least a two-year commitment from any new trustees.

Where are meetings held?
The majority of meetings are held online using zoom. In person strategy days are generally held in Cambridge, close to the train station, though locations in central London may also be explored for face-to-face meetings in the future.

Do I need to be a UK citizen, or based in the UK?
No. Beacon is open to appointing trustees from outside the UK, but, as a UK registered charity we need to retain a majority of our board and our focus within the UK. If you are seeking to apply for this position from beyond the UK, we recommend you contact Beacon to discuss your application in advance.

I have no prior experience as a trustee – can I still apply?
Absolutely. We welcome applications from all backgrounds and will provide support and resources to help you succeed in the role.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.