Operational Manager

You will join our client as an Operational Manager to work across the East Midlands and make their vision a reality.

Operational Manager Responsibilities:

The Operational Manager will be responsible for managing several teams providing support to people with a learning disability. An element of travelling is required within this role.

The Operational Manager will ensure the quality of support by leading, mentoring, auditing, developing, training and guiding diverse staff teams. The Operational Manager will monitor and audit the supports, supervise the front-line leaders, manage projects and work as a senior manager of the organisation.

Operational Manager Requirements:

To be an Operational Manager you will need to have previous experience in providing outstanding care within the care sector and more specifically within supported living settings. You will need thorough knowledge of the regulations and laws that we work within and the role the Care Quality Commission play in this.

You’ll need great communication skills and be able manage a team by leading by example. You’ll be computer literate, show initiative and be comfortable when it comes to making difficult decisions.

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. Apply now to avoid disappointment.

About our client:

They’re a charity that support people with a learning disability. They want to demonstrate that people with a learning disability can be leaders in society, but they can’t do this without you!

Location: Nottinghamshire & Lincolnshire

Job type: Full Time, Permanent, 39 hours per week

Salary: £32,599 to £38,351 per annum

Benefits: 25 days holiday + 8 days bank holiday, Employee support line to support you and your family, Continuous on the job training is provided, Contributory Pension Plan, Occupational Maternity Pay, NVQ Funding, DBS paid for by our client, Career progression. They also offer an employee benefits scheme, which includes: Cycle to Work Scheme, Access to Thousands of Retail Discounts.

You may have experience of the following: Operational Manager, Operations Manager, Service Manager, Service Coordinator, Regional Manager, Area Manager, Registered Manager, Care Manager, Home Manager Supported Living Manager, Project Manager, Programme Manager, Charity, Third Sector, NFP, etc.

Ref: 91876

Safety, Health and Environment Manager

Up to £42,401 p.a.

Framework are Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs.

An exciting opportunity has become available for a Safety, Health and Environment Manager at our Nottingham Office.  It is a full time, permanent opportunity.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on Safety, Health, Environment and Quality in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our staff, volunteers, service users and buildings are safe and ensuring that we are operating in an environmentally responsible and sustainable manner.

This role would suit a forward-thinking safety professional with excellent communication skills. Reporting to the Head of Safety, Health, Environment and Quality and covering multiple sites across the East Midlands on a consistent basis, the SHE Manager will:

· Take the lead for setting the strategic framework for the management of Safety, Health, Environmental and Fire Safety standards and helping to maintain, update and improve the company's management systems.

· Implement best practice techniques and culture to achieve the aims of the organisation by delivering against objectives that enable continuous improvement

· Be a provider of information, giving technical guidance on all Health, Safety and Environmental matters, identifying and advising on current and future requirements and ensuring that systems, policies and processes are in place to support the continuing development of a good SHE culture across the organisation

· Conduct site inspections and audits as required and raise awareness of good practices

· Review contractor performance in relation to health, safety and environment.

· Have the ability to communicate across all levels of the organisation

· attend regular meetings with services and departments including meetings with enforcement authorities (Fire, EHO, HSE, CQC)

· Review incident and accident investigations and lead on investigation into serious and untoward incidents and the implementation of the resulting recommendations

· Review risk assessments and method statements  

· Develop and assist in the delivery of training

· Manage and develop a growing team

· Work with project & operational teams closely to advise and maintain Health and Safety performance

· Develop and implement strategies

· Attend and lead on Health and Safety matters at meetings

· Organise the Framework Health and Safety Forum.

The successful candidate will be organised, have strong communication skills, be able to manage their own diary autonomously and be proactive within their work.  They will also have;

• Excellent knowledge of ISO/OHSAS standards with experience in maintaining and updating these management systems
• Previous experience in a similar role preferably within the housing sector.
• Professional membership of IOSH ideally at GradIOSH or CMIOSH level.  Candidates working towards this level or with membership of other safety related bodies, with suitable experience will also be considered.
• Experience in change management to promote a culture where Safety, Health and Environment is a priority
• Current drivers’ licence and access to own vehicle
• Excellent interpersonal skills with a positive and flexible approach to safety.

For more information please contact: Claire Hardwick, Corporate Services Director.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted.

NO AGENCIES PLEASE

Head of Safety & Compliance
 

Salary: £50,527 pa

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs. 

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on Safety, Health, Environment and Quality in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our services, staff, volunteers, service users and buildings are safe and ensuring that we are operating in an environmentally responsible and sustainable manner.

This role would suit a forward-thinking quality, safety or compliance professional with excellent communication skills. Reporting to the Corporate Services Director and joining a committed Organisational Leadership Group, the Head of Safety & Compliance will:

• Take the lead for setting the strategic framework for the management of Safety, Health, Environmental and Quality standards and leading the maintenance, updating and improvement of the company's management systems.
• Implement best practice techniques and culture to achieve the aims of the organisation by delivering against objectives that enable continuous improvement
• Ensure that policies, procedures and guidance are in place to support the continuing development of a good SHEQ culture across the organisation
• Ensure a programme of site inspections, audits, satisfaction surveys and quality assurance work is completed each year, raising awareness of good practices
• Have the ability to communicate across all levels of the organisation

• attend regular meetings with services and departments including meetings with enforcement authorities (Fire, EHO, HSE, CQC)
• Lead and develop a growing team, ensuring that new ways of working are efficient and support the aims of the charity
• Develop and implement strategies.

If you have the attributes to meet this challenge we would love to hear from you. This is an opportunity to join an organisation driven by values that takes responsible risks to tackle poverty, injustice and exclusion. We would support your professional development, involve you in our decisions and give you the autonomy to make a real difference to the lives of others.

Substantial previous experience in a relevant field and strong evidence of ongoing profressional development are essential.  The successful candidate will be organised, have strong communication skills and be proactive and confident in driving improvement. Above all, we need someone whose concern for those we exist to serve will drive innovation and organisational development in their best interests.

Should you have any questions in regard to the position please contact Tracy Lowe Sheppard, HR Transactional Manager .
 

The closing date for applications is midnight on Sunday 8th March 2020.  Shortlisting will take place on Monday 9th March 2020 and Interviews will be held on the Tuesday 17th March 2020.

Head of Property & Development
 

Salary: £50,527 pa

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs. 

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on effective property and housing management, capital development and landlord compliance  in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our homes are well managed, fit for purpose and efficiently run, and that our service users have somewhere that they are happy to call home.

This role would suit a forward-thinking housing professional with excellent communication skills. Reporting to the Corporate Services Director and joining a committed Organisational Leadership Group, the Head of Property & Development will:

· Take the lead for setting the strategic framework for the management of housing, property maintenance, landlord compliance and capital development

· Ensure that we are managing our landlord compliance and safety requirements well, working closely with the newly-created Safety, Health, Environment & Quality Team to develop joined up responses

· Ensure that our contractors are well-managed, delivering quality and value for money, whilst respecting our service users

· Lead and develop the culture of the department so that it focuses on continuous improvement

· Ensure that policies, procedures and guidance are in place to support all staff who deliver housing and housing-related services

· Have the ability to communicate across all levels of the organization.

If you have the attributes to meet this challenge we would love to hear from you. This is an opportunity to join an organisation driven by values that takes responsible risks to tackle poverty, injustice and exclusion. We would support your professional development, involve you in our decisions and give you the autonomy to make a real difference to the lives of others.

Substantial previous experience in housing and strong evidence of ongoing professional development are essential.  The successful candidate will be organised, have strong communication skills and be proactive and confident in driving improvement. Above all, we need someone whose concern for those we exist to serve will drive innovation and organisational development in their best interests.

For further information about Framework and the Head of Property & Development post, please email recruitmentteam at frameworkha. org to request an application pack.

Should you have any questions in regard to the position please contact Tracy Lowe Sheppard, HR Transactional Manager.

The closing date for applications is midnight on Tuesday 17th March 2020.  Shortlisting will take place on Wednesday 18th March 2020 and Interviews will be held on the Monday 23rd March 2020.

Vacancy Reference Number:

POO/P/UK-R1

Position title:

Programmes Operations Officer

Reports to:

Programmes Operations Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £22,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 1st March 2020

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 9th March 2020 (should the advertisement campaign run its full course)

Start: ASAP thereafter

Note: 

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Previous applicants need not apply.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide, with the head office based in Nottingham and the fundraising team based in Whitechapel, London. Muslim Hands UK is seeking an enthusiastic and passionate programmes operations officer to assist in the operations department. This role is based in Nottingham. This is an exciting period of growth and change, with ambitious plans to grow our activities within this area by 2020.

Main purpose of the Role:

Programmes operations officer will work closely with the programmes staff in the UK as well as the field/partner offices overseas, ensuring both have the right tools and the capacity to effectively implement Muslim Hands programmes. Working mainly with field/partner offices in as many as 25 countries, the programmes operations officer will ensure all partners and offices are compliant in MH policies and procedures, especially on governance and risk. Programmes operations officer will also ensure field offices HR issues are addressed as well keeping on top of general office administration. An important part of the role is being able to work remotely through telephone calls, emails and skype with the field and partner offices in various countries, understanding that all partners have varying degree of English proficiency and capacity. There will also be opportunities to travel to these locations, sometimes at short notice.

Main responsibilities

• Administrative Duties
  • Carry out day to day administrative tasks for our field/partner offices
  • Coordinate with project coordinators as well as field office and partners to ensure admin related issues are addressed within programmes
  • Assist the line manager to ensure correct due diligence processes, policies and procedures are followed by projects staff and field/partner offices
  • Communicate with the field offices and partners regarding risks and concerns raised by project coordinators
  • Provide support and address field office HR issues
• Operational Duties
  • Assist the programmes operations manager in disseminating programme management tools and templates
  • Ensure all documents are appropriately communicated and recorded in MH systems
  • Assist the project coordinators in effectively communicating with the field offices
  • Act as a focal point for information in the absence of relevant project coordinators
• Programme Management System
  • To manage users and their access levels within the project management system
  • Ensure that the project management systems are used effectively by project coordinators and field offices
  • Assist the field/partner offices in issues related to using the project management system
  • Ensure that correct operational process and procedures within the programme management systems are adhered to

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional PracticesIn addition, the programmes operations officer will be required to undertake any reasonable responsibilities as required by the line manager
• All employees are required to undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner

Essential: The Ideal Candidate will:

• Demonstrate eligibility to work in the UK
• Must be able to either:

a. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR

b. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role

• Must be able to commute / willing to relocate to Nottingham
• Must be educated to degree level
• Must possess good organisation and communication skills
• Be well versed in MS Word, Excel, PowerPoint and other IT systems and applications.
• Demonstrate working experience of remote-management of staff overseas
• Be willing and able to travel overseas at short notice
• Demonstrate ability to work under pressure and to tight deadlines
• Possess exceptional interpersonal and organisational skills

Desirable:

• Demonstrate relevant NGO/Charity experience
• Demonstrate experience of project management / knowledge of PMD Pro
• Demonstrate thorough understanding of project cycle management and familiarity of related documentation
• Demonstrate knowledge of risk management
• Demonstrate knowledge of Human Resources Administration

This is a very rewarding position for the right person. If you feel this is you, please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is 1st March 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

Trusts and Foundations Officer based at Epworth House, Derby

Available Hours:

Permanent - Full Time - 37 hours per week.

Based mainly at Head Office with some Flexibility for home working. Commutable from Sheffield, Nottingham, Chesterfield, Burton-Upon Trent, Loughborough and Leicester.

Interviews will be held Friday 20 March 2020.

The Trusts and Foundations Officer role is a great opportunity for a committed and enthusiastic Trusts Officer to make a lasting impact on people in later life. As part of adedicated Trusts team will make a meaningful impact through raising income to support MHA's charitable activities.

The successful candidate will have a proven track record of securing significant income from Trusts and Foundations. They will be responsible for writing high quality applications to carefully selected trusts to support activities for people in later life that the breadth of MHA's activities.

Duties will include researching and cultivating relationships with appropriate trusts and foundations and making timely and relevant applications for support which meet the needs of MHA. The role will involve liaison with operational teams to ensure the most appropriate and best possible outcome for MHA.

A full time role, this will be based in our head office in the city centre of Derby. There will also be flexibility given for working from home.

MHA is a charity providing care, accommodation and support services for more than 18,000 older people throughout Britain. Our mission is to improve the quality of life of older people, inspired by Christian concern.

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme

Service Director  - Health and Social Care
 

Salary: £55,825

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs. 

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

We are seeking an additional member of our Senior Leadership Team to further enhance and expand this work.  Reporting to the Operations Director, our new Service Director - Health and Social Care will lead the delivery of our specialist health and social care services, which include a holistic substance misuse treatment service, a specialist care home and an innovative and high-performing in-patient detoxification unit.  Growth and development of these services and new ones is a key part of our future strategy.

If you have the attributes to meet this challenge we would love to hear from you. This is an opportunity to join an organisation driven by values that takes responsible risks to tackle poverty, injustice and exclusion. We would support your professional development, involve you in our biggest decisions and give you the autonomy to make a real difference to the lives of others.

Experience of leadership in the health or care sectors is essential.  You will be our ‘go-to’ person, in-house expert and organisational lead in matters of health and social care.  Above all, we need someone whose concern for those we exist to serve will drive innovation and service development in their best interests.

Should you have any questions in regard to the position please contact Tracy Lowe Sheppard, HR Transactional Manager.
 

The closing date for applications is midnight on Tuesday 3rd March 2020.  Shortlisting will take place on Wednesday 4th March 2020 and Interviews will be held on the Friday 13th March 2020.

Are you looking for an opportunity to use your professional experience whilst serving in a Christian environment? In the top 2% of UK charities, The Christian Conference Trust is a leading provider of residential ministry, serving hundreds of churches and Christian organisations across the UK. Following the recent appointment of a dynamic new Chief Executive, we want to strengthen our senior leadership team with an executive appointment in Finance. We are looking for a passionate, high-calibre individual with the breadth of commercial skills and experience to lead the finance directorate, setting the standard in the next chapter of Christian conferencing. 

As Head of Finance you will develop and lead a best-in-class finance directorate with full responsibility for all aspects of CCT’s financial management and decisioning including leading and inspiring the finance team and working closely with the Chief Executive to provide high quality strategic financial direction and analysis.  As an active member of the Senior Leadership Team, the post-holder will act as a guardian of CCT’s Christian ethos.

Key responsibilities:

• Lead, develop and motivate a high-performing finance team, creating an environment where exceptional financial reporting and control, planning and analysis is consistently delivered through optimum individual and team working
• Prepare and deliver an annual budget, together with ad hoc reforecasts as required
• Work closely and proactively with the senior leadership team to provide support and advice to inform commercial decisions
• Prepare high quality commercial input to major investment or acquisition business plans
• Develop best-in-class financial analysis methodologies which continually challenge and improve cost and income effectiveness
• Support the Head of Marketing to develop rigorous ROI analysis, performance reporting of all marketing activity and to produce and annual Impact Report
• Produce accurate and timely financial reporting which enables relevant and high quality performance management and business decisioning
• Manage the annual external audit and year-end reporting process; including Companies House and Charity Commission reporting requirements
• Actively manage cashflow management requirements and to act as senior liaison with lenders
• Provide commercial input to procurement, supplier contracts and agreements
• Oversee effective and appropriate management and use of financial database/ payroll systems, ensuring GDPR compliance.
• Act as a guardian of CCT’s Christian ethos; able to clearly and sensitively articulate our mission, vision and values to an audience of all faiths and none
• Travel to, attend and present at Board’s events  when required
• Have overall responsibility for co-ordinating and maintaining CCT’s risk register
• Deputise for the Chief Executive from time to time as required

Essential criteria:

This role has an occupational requirement under the Equality Act 2010 that the post holder is a Christian who can endorse CCT’s trinitarian statement of faith.  This post holder will also have:

• A relevant degree
• Professional Accountancy qualification and membership (e.g. CIMA, ACCA)
• Demonstrable track record of running a finance department
• Highly financially literate and commercially savvy, with capability in both financial reporting & control and financial planning & analysis
• Knowledgeable about statutory requirements including HMRC, charity commission and Companies Act.
• Knowledgeable about GDPR requirements and previous experience of effectively managing data compliance within a finance and payroll department of a medium sized organisation.
• Experience of working effectively as part of a senior leadership team
• Experience of effectively building and developing teams
• Personable and approachable with the ability to quickly earn and build trust and respect and engage all stakeholders.
• Able and comfortable operating at executive level and at grass-roots
• Excellent communicator – both written and verbal
• Team player who thrives in a high performing environment
• Ability to inspire, motivate, coach, develop, and empower staff to achieve results within a changing environment
• Well-developed IT skills including practical experience of using of finance and payroll software and Microsoft Office (Word, Excel, and Powerpoint)
• Creative approach and can-do attitude to problem solving
• Operates with a mindset of continuous improvement, systems automation and procedural efficiency, to maximise organisational effectiveness and performance.
• Challenges the status quo appropriately
• Highly effective people manager
• Highly professional
• Extremely proficient organisation and prioritising skills-able to prioritise multiple priorities, lead and work effectively and calmly under pressure
• Tenacious and resilient

Next steps:

Interested? Please apply on line by providing your CV and a supporting letter, by no later than 10am on 24th February 2020.  (Please be aware that your application and the personal details you provide in it will be shared and processed by both CCT and CCT's HR Consultancy provider, Integra HR Ltd).