USPG is the Anglican mission agency, founded in 1701, that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.

This is the key role within the organization that ensures information and data (financial, MOUs, stories and photographs) from partner churches across the Anglican Communion is recorded correctly and disseminated effectively within USPG. Reporting to the Head of Operations and working closely with the various Regional managers in the Global Mission team, the postholder will also work closely with the Finance team (especially during the Annual audit) and with those responsible for Communications and Engagement.

The closing date is at 9am on the 13th of December 2021.

We are reviewing applications as they come in and interviewing on a rolling basis

About Challenge Partners

Who we are: Challenge Partners is a practitioner-led education charity that enables collaboration between schools to enhance the life chances of all children, especially the most disadvantaged.

How we do it: The Challenge Partners central team works closely with school leaders and other education professionals to facilitate a variety of programmes and services for schools in our partnership. We ensure the knowledge and skills of the best in our network are available to everyone, reducing the variability in education provision whilst improving the performance of all schools, leaders, and pupils in the partnership.

Our team: There are currently just over 20 people in our growing team. We are dedicated to working hard for our schools whilst enjoying what we do and who we work with. You will be working in a friendly and dynamic group with backgrounds in education, the wider social enterprise and charity sector, and the corporate world. The majority of roles are school-facing, and team members work closely with leaders in our schools to generate and refine ideas and create maximum value for the network.

About the QA Review programme

Challenge Partners’ quality assurance and assessment is built around the QA Review, a professionally-led peer review focused on teaching and learning. The review identifies areas for development, bringing key challenges to schools for the coming year and also provides Continuing Professional Development (CPD) for the visiting team members.

To find out more about Challenge Partners and the QA Review please visit our website

Job Purpose:

To support the delivery of the QA Review. This position requires a self motivated, organised, detail-focused and personable individual to work as part of our team.

Key responsibilities:

• Support the delivery of the programme, including scheduling programme dates, training sessions, and other supporting activities.

• Respond to email and phone queries relating to the QA Review in a timely and professional manner

• Manage associated programme communication as appropriate

• Coordinate and schedule meetings with external stakeholders

• Maintain agreed relationships with programme stakeholders. As directed, maintain relationships with customers, service providers and other stakeholders as identified and resolve all queries and operational issues, escalating as appropriate

• Utilise and update our internal CRM system (Salesforce)

• Other tasks commensurate with the role as appropriate

Person Specification:

Specific skills and attitudes we are looking for in an applicant are as follows:

• Excellent relationship management skills and a friendly, personable demeanor

• Positivity and optimism

• The ability to work well under pressure

• Outstanding attention to detail, and pride in your work

• High computer literacy required. Experience of using Google Docs, Sheets and Slides is highly desirable. 

• Experience of using Salesforce desirable

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority

• Ability to prioritise effectively to meet competing demands, through excellent organisation and time management

• A willingness to learn and give and receive feedback

• A passion for education, and a desire to make a difference

Personal Characteristics:

Our team is very important to us, and we are looking for someone who shares our key values:

●      Excellence- we are always looking for ways to improve because we are determined to achieve the best for every child, teacher and leader.

●      Equity- we treat each other fairly, with trust, care and respect. We seek the best for every child, and know that those who have the least, need our combined expertise the most.

●      Courageous leadership- we speak up and take responsibility for all children, making sure that we do not harm others in doing our best for our own schools

●      Challenge- We expect the best of ourselves and each other, and value challenge which helps us improve

●      Collaboration- We listen to, share with and learn from each other, developing our practice together so that every child benefits from our combined wisdom and creativity

●      Innovation- We use and generate research, we innovate with discipline and evaluate intelligently in pursuit of better outcomes for all children, especially the most disadvantaged.

Salary and benefits of working for Challenge Partners

●      Salary £23,870 - 26,773, dependent on experience

●      25 days of paid holiday per year, plus 8 additional days of bank holiday (pro rata)

●      An employer contributed pension - we match up to 5% of your own contribution

●      Private healthcare

●      Flexible working hours/location

●      A school based office in South Bermondsey

●      This role is not suitable for remote working only and attendance at events/in our office in London is required on a regular basis.

●      A supportive and friendly team

●      A chance to make a real difference to educational outcomes

●      The opportunity to progress and develop skills in a dynamic and fast-growing team

●      The opportunity to interact with the children at our school (including weekly reading)

This is an exciting opportunity to join Open Age an innovative London charity working with people 50+. Established in 1993 and now celebrating almost 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own centres, community venues, online and by phone. From boxing to ballet, painting to photography - Open Age’s array of activities seeks to support the physical and mental wellbeing of our members and, in doing so, aims to address the issue of loneliness and isolation among older people.

The Be Active Project supports older people who are being discharged from Health Services by matching them with volunteers who will support them to maintain their physical activity and reconnect them with their community. The roles we are seeking to fill will recruit, train and manage the volunteers as well as maintain a close working relationship with referral health partners who will also be providing an element of the training for volunteers.  The Be Active Project is delivered in Kensington and Chelsea and Westminster. The post holder will be required to visit people in their homes to perform this role.

Senior Project Coordinator: (28hrs pw) Salary range: £28,000 – £30,000 pro rata

The successful applicant will have experience of recruiting, training and supporting volunteers and delivering a successful project or service.  You will have an interest in motivational approaches to engaging people in their own wellbeing and strong interest in supporting volunteers.  The post holder will be expected to develop and manage the project to deliver excellent outcomes; and will have responsibility for line management of the Be Active Project Coordinator.

Application Deadline: Wednesday  8th December 2021

Interviews: 14/15th December 2021

Please apply with CV and covering letter outlining your interest and suitability for the role. CV’s without covering letters will not be considered.

Position Title:  Operations and Communications Administrator

Location: The Trust’s office in West London

Reporting to:  Office Manager

Grade and salary: Grade B £31,659 (pro rata)

Contract terms: Full Time

Closing date:             11.30pm on Sunday December 12th.

Background

The Sigrid Rausing Trust is a grant-making foundation based in London. Founded in 1995, its purpose is to promote the values and principles of human rights, equality and the rule of law, and to preserve nature from further degradation. In pursuit of these goals, the Trust had committed approximately £429 million to organisations all over the world by the end of 2020. Its current annual budget is approximately £47million. The Trust is led by nine Trustees and currently employs 24 staff. More detail on the Trust’s work can be found on its website.

The Operations and Communications Administrator is part of the operations team of 7 staff, who provide a range of infrastructure services and support to the Trust, including finance, information and communications technology, grants management, governance, compliance, facilities and office services, health and safety, and human resources. The Operations and Communications Administrator provides a range of support to the operations team and wider Trust, and is key in ensuring the smooth running of the Trust’s day to day activities.

Working for the Trust

The Trust is committed to staff development. We offer various opportunities for staff to learn and develop, including an individual training budget, and management devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in the human rights and philanthropic fields. The Trust is committed to being a good practice employer. We offer flexible working arrangements and are currently undertaking a wide-ranging review of staff benefits.

It is important to us that our organisation is diverse, so we actively encourage applications from people of all backgrounds and identities.

Purpose of the Role:

• To provide administrative support to the Office Manager and wider Operations team in the delivery of tasks at key periods and provide cover as required;
• To provide administrative, communications and other operational support to the Trust;
• To undertake administrative tasks in support of the Finance Officer and Manager as required.

Key Responsibilities:

Operations

• Present a professional front of house service to visitors, telephone calls and emails; including monitoring of key Trust email inboxes.
• Support the Office Manager with recruitment processes which may include posting of adverts; dealing with enquiries from applicants; filing and anonymising applications; scheduling interviews and communication with applicants in general.
• Provide scheduling support to the Trust overall including team meetings, managers meetings, board and Trustee meetings, assistance to the Executive Director and Deputy Executive Director on scheduling and other scheduling tasks as they arise.
• Administrative work associated with ensuring office provision and resources are fit for purpose. This will include support to staff working remotely as well as maintenance of the Trust’s central office. Tasks include organising stationery and equipment orders, keeping ordering records up to date, assisting with the scheduling and management of building maintenance; maintaining equipment and IT logs and list etc.
• Provide administrative support to the Office Manager on HR projects relating to staff benefits and policies.
• Work alongside the office manager providing administrative and logistical support with the daily running of the office. 
   

Communications

• Update and maintain website content in coordination with members of the programme team, the COO and external communications consultants. This includes monthly changes to grants data as well more static elements of the website.
• Add news stories and relevant Trust updates as they are developed;
• Be responsible for the Trust’s twitter account and send out tweets as needed and in coordination with the senior management team and communications consultant.
• Assist the COO and Grants Manager with the monthly preparation of the devolved grant making minutes

Finance

• Assist with initial processing of all supplier invoices
• Assist with gathering of grantee bank details for review by the Finance Officer
• Assist with initial checking of staff expenses claims and paperwork

Travel

• Occasional support of programme staff in organising travel for complex trips (for example higher risk locations or trips with Trustees), including travel and accommodation booking and trip scheduling and background research for travel risk assessments as necessary;
• Assistance in keeping up to date on COVID restrictions in relevant locations to assist programme staff in planning travel

Relationships and reporting lines

• Receives line management and development from the Office Manager
• Works closely with the Office Manager and Finance Office
• Works collaboratively with colleagues in the operations team, sharing information and learning and mutual support;
• Works supportively with colleagues across the programmes team.

PERSON SPECIFICATION

Knowledge, qualifications and experience

• Bachelor’s degree in a related field (such as social sciences, human rights, environmental sciences, sociology etc.) or equivalent experience.
• A demonstrable understanding of human rights issues or interest in developing this further;
• High level of literacy and numeracy;
• At least two years of work experience in an administrative role, preferably in a related field;
• Strong and demonstrable administration skills. Any experience of financial work would be an advantage;
• Some experience of working with website content management systems or other equivalent communications exposure;
• High level of computer literacy, including experience of using Microsoft Office particularly excel, and ideally customer relationship management (CRM), grant-making or other databases.

Key Competences, Skills and Abilities

• Excellent analytical skills and outstanding communications skills; ability to write concisely and persuasively and to present ideas confidently in English;
• Excellent interpersonal skills and ability to work with people at all levels and from a variety of ethnic and cultural backgrounds;
• Excellent attention to detail and commitment to high standards of delivery;
• Strong planning and organising skills and ability to project manage complex activities to time and to a high standard;
• Ability to manage multiple competing priorities, to work on own initiative proactively identifying problems and potential solutions;
• Team player, and flexible approach to supporting others in a small team.

Personal qualities

• Demonstrable interest in and commitment to human rights;
• Commitment to respect and value equality and diversity and inclusion, and understanding of how this applies to own area of work;
• Commitment to own continuing personal and professional development;
• Commitment to the vision, mission and values of SRT;
• Flexibility and a sense of humour.

Other requirements

SRT is only able to consider applications from candidates who already have the right to live and work in the United Kingdom. SRT is currently allowing staff work flexibly either in our Holland Park office or at home. This arrangement will apply to this post though office attendance from time to time may be required as part of the role’s duties.

How to apply:

Please submit a 2-page CV and 2-page cover letter to apply. 

Closing date for applications is 11.30pm on Sunday December 12th.

We expect to hold first round interviews during the week starting 17th January 2022.

About us 

Foxglove is a non-profit that exists to make technology fair for us all. In just two years, we’ve brought several ground-breaking cases taking on Big Tech and government – and won. 

We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa algorithm, helped make grading fair for all A level students in the UK, forced the government to pause the NHS data grab and helped hundreds of Facebook workers speak out against workplace exploitation.

We are a small, growing team of lawyers, activists and communications specialists. We investigate, litigate, and advocate for justice in technology. We’re just getting started. We hope you want to join us. 

Foxglove is a young organisation and we are looking for someone to join us at an exciting time to support the smooth running of Foxglove as we grow.The post-holder will support our finance and fundraising administration, ensure we have strong systems to operate effectively, and assist the team with office, diary and administrative support.

About you 

You are organised and efficient, manage time effectively in a busy, varied role, and like juggling multiple responsibilities in a challenging environment. You value a workplace that is fun and irreverent, and you know social change is a marathon, not a sprint.

We think it takes collective effort to build something that lasts, not a hero or a martyr. If this role and the Foxglove mission excites you, and you’d like to support our work, we would love to hear from you. We are actively working to improve our diversity – because an effective and creative team is made of people from different walks of life.

The role 

This is a new role at Foxglove and the post holder will be key as the organisation grows. Responsibilities include: 

Office management and systems. 

• Ensure the smooth running of our small London-based office.
• Provide general administrative support to the management team.
• Manage our relationship with our external IT provider.
• Organise information to support our monitoring, evaluation, and learning. 
• Provide the highest level of supporter communications, ensuring efficient and comprehensive responses to enquiries from the public. 

Fundraising and finance support. 

• Support finance administration (collating invoices, gathering expense receipts and processing them in our accounting software) 
• Oversee the efficient recording of all fundraising income and supporter donations. 
• Prepare financial reports for funders and for our management team.
• Support the preparation of our monthly accounts. 

Director and team support. 

• Organise meetings, prepare agendas and background notes.
• Provide diary management and travel planning support for our management team.
• Help plan team away days and retreats.
• Support human resources administration.

Person specification 

Essential.

• Experience in providing administrative support to a non-profit or charity
• Experience using contact management databases and accounting software 
• Excellent attention to detail
• A self-starter / able to work independently
• Excellent time-management skills, including the ability to be flexible, respond quickly to changing demands, effectively prioritise and meet deadlines
• Willingness to muck in and support other members of a small team as required
• The ability to organise yourself and others
• Excellent IT skills, including Outlook, Word, PowerPoint, Excel
• Right to work in the UK

Desirable. 

• A bookkeeping qualification or experience in financial administration.
• Passion for tech-justice issues

Length and salary 

The role is permanent upon completion of a six- month probationary period. The annual salary is £40,800 per annum less any required deductions for income tax and national insurance. Please note that our pay is transparent and non-negotiable. This role will be based in our London office. 

We’re excited to be working with an educational charity who are looking for an Operations Coordinator to join their team. You’ll ensure all operations remain efficient and effective by devising and implementing great systems and processes. You’ll work closely with senior management in a fast-paced and dynamic role, to ensure that best practice is followed across the business, including within health and safety and project work.

The charity is looking for someone who can provide support across the business, including setting up new starters, processing leavers, being a first line response in IT and health-related emergencies, as well as providing cover for the EA to the Managing Director. This is a really varied role where you’d be working with a lot of different teams across the business, providing support in many areas – someone with strong interpersonal skills will thrive in this role.

You will need:

• Ability to work with new starters across their onboarding process
• Experience of working with a number of different teams in a business
• Excellent organisation skills to complete a variety of tasks
• Experience within a customer service environment

Salary: £30,000 - £35,000

Location: London

Deadline: ASAP

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We are a grant-making charity supporting Anglican clergy and their families and are looking to expand our small team with a Finance and Operations Officer. You'll be based in our pleasant office near Westminster Abbey and report directly to our Head of Finance and Operations.

You will sit at the heart of the charity’s busy team. Skilled in finance and operations work, and able to balance a range of critical priorities, the ‘first point of contact’ for many of the charity’s partners and stakeholders, and will support the Head of Finance & Operations in oversight of the Trust’s significant investments. You will also be responsible for efficient management of the office – both the charity’s beautiful building in central London, and the requirements of colleagues as they work at home for part of each week. This will include staffing reception three/four days per week, including frequent contact with Trustees, supporters, contractors, and others.

We are looking for someone who can build excellent relationships with colleagues, and demonstrate strong financial and administrative skills. This is a busy role which will suit a skilled professional able to focus on a range of projects in a small, efficient frontline team. Experience of working with finance processes and reporting, Sage and liaising with outside contractors is essential. Candidates will also need to demonstrate good client service skills and IT literacy, including Excel. Candidates will need to demonstrate sympathy with our Christian ethos, without necessarily being practising Christians.

We offer an attractive package, including non-contributory pension equal to 10% of gross annual salary, 35-hour week and flexi-time policy.

My client is a small, high profile charity with offices across the UK. They help young people from low income backgrounds enter universities and professions through programmes of mentoring, internships, university application support and skills development.

The Operations Support role will be well-suited to someone who is focused on the best ways they can support the aims of the charity as well as those of our participants and partners. The Operations Support Officer will be responsible for supporting the delivery of the Foundation's operations work to ensure that the charity can operate successfully and deliver its mission. The Operations Team provides services including finance, HR, risk and safety, governance and GDPR.

Full training will be given to develop you in to the role. You must be immediately available.

Person Specification:

- Excellent interpersonal and communication skills

- Strong administration skills

- Experience of using Microsoft Office, particularly Excel functions

- Excellent attention to detail when undertaking tasks

- Understanding of the requirements and sensitivities of confidential information, such as Personal Data and financial records.

- Ability to work as part of a small team

- Finance administration experience desirable

- Hard-working and efficient

- Self-starter, who takes a problem-solving approach to their work, and is confident in escalating issues or concerns as needed with ability to prioritise and manage varied tasks

Main Responsibilities

The Operations Support Officer will be responsible for:

- Using Microsoft Office to undertake a variety of tasks; including mail merges, tracking & maintaining expenditure records, drafting letters & documents

- Supporting the running of HR and recruitment administration by contacting candidates and scheduling interviews, as well as ensuring applicant and current and past staff information is recorded, stored and removed appropriately

- Supporting the running of day-to-day finance activity; queueing payments, creating invoices and responding to staff queries

- Data entry and collation to maintain records on database and keep up to date

- Supporting the management of UK-wide offices; including obtaining quotes and ordering supplies & services, sorting post, providing assistance to staff with Operations issues and escalating if necessary

- Taking minutes in meetings and typing up an electronic record as required

This is a 6 month contract and a fantastic opportunity for a candidate who would like to develop their all round operational skills in a socially driven, impactful environment.

To find out more about this exciting opportunity, then please apply by sending a Word copy of your CV.

Are you a highly skilled administrator looking to make your mark on the work of one of the country's largest charities?
 
Could you provide support to our Technology team, helping them to achieve our aims and goals?

About the role
 
As our Technology Team and Operations Coordinator you’ll provide a comprehensive senior level co-ordination and operational support to the Technology Senior Leadership Team, including the Chief Technology Officer.

You’ll provide professional management of all communications on behalf of the Director, dealing with highly confidential and sensitive information and documentation appropriately. You’ll also assist in the delivery of continuous improvement activities that remove directorate wide pain points or unlock new value.

Working and managing Technology directorate projects, you’ll be involved in the production of reporting and will utilise data analysis tools and techniques.

You’ll work with the Technology Senior Leadership Team on ongoing change activities, and will prioritise, plan, coordinate and oversee logistics for meetings and conferences.

About you

With previous knowledge of lean tools and techniques (Continuous Improvement), you’ll have data analysis experience, able to generate data-based reporting and insight.

You’ll have a good working knowledge of Office365 and will be able to structure and put together PowerPoint presentations for internal and external communications / conferences.

You’ll have proven experience of supporting Senior level teams and key stakeholders and will have proven experience of communications management for a senior team. Able to handle sensitive and confidential information with integrity and discretion, you’ll have previous experience of providing bespoke support to senior stakeholders with complex needs and priorities.

You’ll have excellent organisation skills, acute attention to detail whilst maintaining focus on higher level needs and will be able to handle and complete multiple tasks in a fast paced and time sensitive environment.

Able to produce high quality materials, e.g., minutes, presentations, in a timely way, you’ll have excellent written and verbal interpersonal skills and strong sense of professionalism.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

Here at the British Heart Foundation we celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy and we drive our strategy through our diversity and inclusion leaders group Kaleidoscope. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.

We understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

Please note interviews will be held over Microsoft Teams.

How to apply 

To apply for this role please click through to our website below. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role’s criteria. 
 

Focused Living is an exciting company based in Enfield that provides an accommodated support service to vulnerable homeless adults in the community.

We have a vision to empower our clients to transition into resilient, purposeful, and independent individuals.

At Focused Living, we provide a friendly and supportive environment for our colleagues. We are all passionate about delivering high quality support to make a real difference to people’s lives.

We are seeking a highly motivated, client focused support coordinator who can work well within a team and under pressure. Your empathy, interpersonal skills and passion are vital attributes to be able to work well within this position.
 

Job Role

• Provide floating support to vulnerable homeless individuals who have identified needs.
• Support our service users to develop the necessary practical and social skills to live independently.
• You will together with the service user develop a comprehensive and personalised support plan that will highlight their needs and include an action plan to aid them in achieving goals that they have agreed.
• You are expected to highlight further needs if they arise whilst the service user is accommodated within the service.
• Ensure that a risk assessment has been completed and that you have all the information necessary to support the individual appropriately
• Ensure that the service user is engaging with relevant community services to aid in their recovery and progression
• You will hold regular key work sessions, house meetings and workshops.

Successful candidates will,

• Be able to bring knowledge, experience, and skills in empowering and supporting a diverse group of clients.
• Be an excellent team worker; working together as one to achieve our vision.
• Possess a genuine passion in making a real difference in people’s lives.

Requirements

• Full UK driving licence with access to a vehicle
• 3+ years’ experience supporting vulnerable adults
• Have knowledge or experience of social care practices
• Have good communication skills and be able to communicate with service users appropriately
• To have an empathetic and understanding nature
• Have a good understanding of equality and diversity guidelines
• Understand the importance of confidentiality and be able to apply this to your role
• Able to follow good working practices and procedures.
• Have at least a level 2 in Health and Social Care
• Have knowledge and understanding of writing Support Plans and Risk Assessments
• On occasion your tasks may require you to work outside of your normal hours of work.
• For this post, an enhanced DBS disclosure check will be undertaken for the successful candidate

Benefits

• Competitive salary
• Company pension scheme
• Colleague recognition programme
• Employee Assistance Program, offering counselling and support to you and your family 24/7
• Active investment in training to ensure you can continue to develop and demonstrate your competence in specific key areas
• Increased overtime pay
• 25 days annual leave, plus bank holidays
• Job progression opportunities

Are you an experienced events and operations manager, able to deliver successful events whilst providing efficiency and cost savings?

Can you produce events with excellent participant experiences at their heart?

About the role

As our Operations Manager you'll be responsible for operational planning and logistical delivery of specific British Heart Foundations (BHF) Events, you'll develop brilliant operational and logistics plans to ensure events are delivered successfully and participants have an excellent on-the-day experience.

You’ll deliver budget, forecasts, and plans, developing our growing events portfolio. Working with the wider Product Delivery and Marketing teams you'll also help to identify opportunities and help plan local and/or regional activities to recruit participants and/or promote the events.

Nurturing excellent relationships with key internal partners, external stakeholders and suppliers so everything runs smoothly in the lead up to the event and on the day, you'll deliver cost savings and efficiencies by championing effective planning, buying, and getting the best possible value for money from suppliers.

This is a dual location role, with your working time split between your home and our London Office. This will allow us to unlock our best work for our cause, blending the best of home and office working.

Please note this is a 12 month fixed term contract and the internal job title of this role is "Operations Manager".

About you

As our ideal candidate, you'll have demonstrable experience of managing and delivering large-scale, complex logistical projects, including on the day site management and managing resource in the most efficient way possible.

Passionate and proactive, you'll have experience of leading and delivering a portfolio of events and a proven track record of event management, budget management and developing insightful reports.

A strong project manager, able to build strong relationships with all stakeholders, you’ll have a knowledge and understanding of Risk and Health & Safety management with excellent attention to detail and be able to coach teams.

Able to manage engaging events you'll help deepen our stakeholders understanding and knowledge of the BHF’s charitable work, making sure customer experience is at the heart of everything we do.

To be successful at this role you will have the following skills and experience:

• Proven experience delivering complex and high-quality logistics and events that inspire and engage target audiences.
• Experienced in evaluating events and managing large-scale event expenditure budgets
• Excellent communication and organisational skills
• Good analytical and numerical skills with the ability to report on datasets and make informed decisions and suggestions for continuous improvements
• Able to multi-task and with excellent time management skills
• Able to build and maintain relationships with key internal and external stakeholders

About us

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions including heart failure, stroke and vascular dementia. Every hour of research we’ve ever funded, every item we’ve ever sold, every campaign we’ve ever run, all the support we’ve ever given. The donations we receive are used to make people’s lives healthier and longer.

We celebrate diversity and make inclusion part of what we do every day. It sits at the heart of our People Experience. Our aim is for all of our colleagues and volunteers to bring their true self to work.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

What can we offer you

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process 

The interview process will be held over MS Teams. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early applications are encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Full Time 37.5 hours per week 

Birmingham, London or Manchester

£24,000 per annum (plus £3,000 London Weighting if applicable) 

Who we are looking for 

We are looking for a motivated and talented individual to join our Programmes team as a Programmes Senior Co-ordinator (internally known as Programmes Senior Associate). The role is responsible for delivering the day to day communications with stakeholders on a cohort, programme or range of our programmes, ensuring an excellent level of customer service.

You'll provide the interface between the organisation and our stakeholders, liaising with other teams to ensure that full programme requirements are communicated and fulfilled. As well as supporting end to end programme management for the area you are responsible for. As the Senior Associate, the role may include oversight and coordination of Programme Associates, acting as a point of escalation, and helping to develop longer-term programme management plans.

Based in either our Birmingham, London or Manchester office, you’ll provide high-quality handling of in-bound queries (e.g. from participants or delivery partners), escalating where appropriate in line with agreed escalation policies, and seeking to build a friendly, professional and warm relationship with stakeholders. You’ll collect and review stakeholder feedback and follow up where appropriate in line with team ways of working, and contribute to continuous improvement across the team.

This exciting role is varied and complex, and will require a robust, agile and creative individual to fulfil the needs of the organisation. It is essential that you have an excellent understanding of customer service standards and have prioritisation, organisation and planning skills. In this role you will need to use your initiate to make improvements and have strong analytical skills with the ability to interrogate data and identify trends.

Who are Ambition Institute? 

At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.

• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.

• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. 

Our offer 

We are happy to announce that we will be able to offer you:

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line.
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays.
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans

How to apply 

All applications must be received by the closing date, 9am on 8 December 2021. Interviews are expected to take place on 14 December 2021.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. We support 10,962 local charities and community groups. Over the past year 24,074 tonnes of food were redistributed by FareShare. Our charity network serves 933,578 people every week.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using this App we are connecting charities with edible surplus foods.

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area

• Charity Welcoming and Engagement: You will carry out Welcome Visits to new charities and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements.

• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need.
   
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. Liaising with the Central Team, you will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking annual food safety checks within the agreed timeframe.

• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise.
   
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs.

Specification

Essential

• Have exceptional relationship building skills with a range of stakeholders
• Be a strong communicator who is able to engage with a variety of audiences.
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
• Strong problem solving skills
• Self-manage your own performance and workload.
• Have initiative and innovative thinking, in order to shape new/different ways of working
• Have strong IT skills
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK.
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region.

Desirable

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous.
• Some experience in data analysis and project planning
• Be degree educated or have a strong career history doing

Location: Central London with flexible working
Salary: £33,485 per annum rising to £37,010 after two years service, plus excellent benefits
Hours: Full-time, 35 hours per week
Contractual status: Permanent

The RCR is a great place to work. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, while leading on innovations including AI, skills mix and community diagnostic hubs. As COVID-19 recedes and the cancer backlog rises the agenda, our members’ work and views have never been more important.

As a membership organisation, the Membership Operations team is central to all our activities, and that’s where the role of Membership Events Coordinator sits, nestled within the wider Communications Directorate. The Membership Operations team covers two main areas of work; the delivery of engagement events for members, namely our Admission Ceremonies, Regional Visits and Senior Fellows Forum; and the servicing of our membership including the management of the renewal process, the upkeep of records within our CRM and responding to general queries. The Membership Events Coordinator is responsible for the former area of work.

The Membership Events Co-Ordinator will lead and deliver our reputable membership engagement events for our members and stakeholders. Using communication skills and strong working relationships you will be able to plan and create outstanding and memorable high impact events for doctors at various stages of their careers.  Strong organisational skills are key to allow you to coordinate a number of important high profile events annually.

Internally, the successful candidate will report to the Membership Operations Manager and work alongside the Membership Operations team, Examinations and Finance Team. The Membership Events Co-ordinator will also be responsible for providing information, guidance and support to the President, Chief Executive and Senior Managers,where the events are concerned, and will need to be an approachable and effective communicator to deliver this work effectively. 

You will be a fast thinker and proactive problem solver, constantly looking for an opportunities to deliver exceptional customer service. You’ll be passionate about our cause and have excellent knowledge and experience of all aspects of event delivery, planning and administration, ideally with some knowledge of membership processes. 

If this sounds like the opportunity for you please find out more about the role and how to apply in the Membership Events Co-ordinator candidate pack.