Job Description

Job Title: Community Coordinator

Reporting To: Head of Community

Salary: £25,000 - £30,000

Contract type: Permanent

 

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted.

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. We recently ran a very high-profile media campaign with the Evening Standard and Independent, raising £10million to feed London. We have celebrity endorsement from Reece James, Phoebe Waller-Bridge and Jack Whitehall, Steven Fry, James May and many others.

Last year we delivered enough food for 21.1 million meals to help people in need. We have continuing major growth plans for the next 4 years, with a target of delivering enough food for 100 million meals by 2024. Because nearly all the food we receive is donated by the food industry and volunteers, every £1 of expenditure redistributes £10 worth of food. 

Purpose of the Job

The Community Team works within Operations focusing on the development, delivery and support of the Felix mission that no one goes hungry through the growth of the network of charities, community groups and other key stakeholders involved in the support of vulnerable Londoners. The Community Coordinator role will explore and develop partnerships with a wide range of organisations that will help to build the network’s capacity to accept and distribute food as we work towards distributing 42,000 tonnes a year, or the equivalent of 100 million meals by 2024.

You will identify, develop and deliver an end-to-end engagement service to our network of community organisations to ensure we are at the forefront of any service offering involving food for the vulnerable. Your work will allow us to effectively monitor and evaluate our growth against our strategic objectives including ensuring recipients of our food are compliant with all relevant legislation and guidance as required by our food partners.

Duties and Accountabilities

• Contribute toward Felix achieving its network growth targets in line with the objectives for food supply and operational capacity 
• Working with Head of Community Engagement & Community Partnerships Manager identify, develop and maintain relationships with our network of community organisations to achieve mission objectives
• Develop, maintain and support our engagement service to support end-to-end lifecycle and achieve long-term sustainable partnerships
• Regular reporting and measurement against agreed KPIs
• Proactively engage and collaborate with all teams within Felix to increase impact and quality of service delivery
• Deliver innovative services compliant with all relevant legislation and standard operating procedures including food safety, health and safety, data protection and volunteer policies etc
• Act as an ambassador for The Felix Project as required

Person Specification

You will have proven relationship management experience in the charity or commercial sectors and bring a passion for our work and an ability to translate strategy into action. You will be entrepreneurial seeking out solutions to effectively achieve mission objectives whilst delivering maximum social impact and continue to raise the profile of The Felix Project. You have an energetic, positive and can-do approach who is not afraid to roll their sleeves up and get hands-on as the operation requires.

Essential skills/knowledge relevant to this role 

• Successful track record in a relationship management position in charity or commercial sector 
• Adept at managing a range of stakeholders from senior management teams to grass roots organisations 
• Proven track record in delivering innovative solutions
• Ability to work effectively to ensure compliance within clearly defined systems and processes
• Credible as an external ambassador, equipped with excellent communication and influencing skills
• Ability and willingness to work in a busy environment 
• Ability to work within a team of varied individuals with a positive attitude
• Committed to reducing food waste and fighting food poverty 

Desirable skills/knowledge relevant to this role 

• Committed to reducing food waste and fighting food poverty
• Flexibility in terms of working hours
• Food Safety Level 3
• Full UK Driving Licence (with no more than 6 points) held for at least 1 year – over 21 for insurance purposes

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team.  This role is located across our operations based in: Deptford, Enfield, Park Royal and Poplar with an expectation that you will work in any one of these locations as required as part of your duties. The salary is c£25,000-£30,000 per annum (dependant on experience), 25 days annual leave + bank holidays.

Contract Type: Permanent

Hours: 37.5 hours per week

Recruitment timeline

Applications close: 5pm, Sunday 24th October

First interviews: Wednesday 3rd November

Second interviews: Wednesday 17th November

Learning & Talent Development Coordinator (Operations)

Location: Stratford (highly flexible)

Permanent, 35 hours

Salary: £24,000 - £28,000 p.a.

Application method: CV required

Application Deadline: 27th October 2021

Full job description here: (If you would like an accessible pack, please contact us directly)

We have a fantastic opportunity for someone to provide excellent co-ordination support to our L&D teams.

We are looking for an individual who is passionate about Learning & Development, is solution-focused with a high level of attention to detail, and confidence in the analysis of data. This will help you to support us with delivering fast-paced and high-volume support with queries and providing top-class support to our key teams. A key driver of this will be your proactiveness and determination to problem solve and you will use and improve core processes supporting the work of the team and ensure the smooth running of development activities and learning systems.

What will I be doing???

Make an impact every day by:

• Coordinate the core logistical and administrative tasks for our range of learning and talent development events and related initiatives.

• Ensure that Learning & Talent Development team finance processes are implemented and continuously improved.

• Be a central point of contact for learning and Talent related queries, including managing central inboxes.

• Co-facilitate Virtual Induction networking sessions and coordinate logistics for regular induction events.

• Proactively develop the team's processes and systems to be more efficient and effective.

• Maintain an ongoing series of regular emails for new starters and their managers throughout their Induction.

• Champion the principles equality, diversity and inclusion in all aspects of the role

What skills are you looking for??

You'll be able to bring to the role

• Administrative experience

• Experience of working in a busy environment & managing multiple priorities

• Excellent computer literacy, especially MS Excel, MS Outlook, MS PowerPoint and web tools (learning platforms desirable)

• Experience of providing consistent excellent customer service, stakeholder and supplier management

• Excellent organisational skills and strong attention to detail

• Strong numeracy skills and experience with budgets

• Self starter and ability to proactively identify improvements to process and ways of working

• Proactive, enjoys administration and strong desire to effectively get things done

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, and much more. We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all our roles wherever possible. For most of our office-based roles you'll only be required to work from a specific location for 1 or 2 days a week on average. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Visiting Support Coordinator - Weekends

Bedford - Hybrid

Part Time (23 hours per week)

Permanent

Salary: £12,432 with car allowance of £1,240

Every Weekend (Saturday and Sunday) pattern that consists of two 12hr shifts. Every shift is 7am-7pm

Our client is are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing association developers in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.

Their work in retirement living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, independent spaces. Safe in the knowledge that they have extra tailored care and support available if it’s needed.

They are currently looking for a Weekend Visiting Support Coordinator, the main responsibilities of this role will be to travel between their Retirement Living schemes in Bedford and respond to dispersed customers as part of Bpha's community alarm service Carelink.

 What you will be doing: 

• Respond to callout activations to their Carelink and Retirement Living customers in Bedford as part of community alarm response service that is part of a 24-hour rota.

• Proactively complete customer Needs & Risk Assessments Plans ensuring that residents are receiving the appropriate support to manage their tenancies and their other needs.

• Contributing to improvements to the Retirement Living Service.

• Correctly recording and documenting customer interactions.

• Conducting relevant Health and Safety compliance checks within Retirement Living Bedford schemes as and when requested.

• Contributing to improvements to the Retirement Living Service.

They’d love to meet someone with: 

• Good IT skills in Microsoft Office.

• Experience of lone working. 

• Excellent communication and written Skills.

• Customer service experience. 

• Experience of working with older people. 

• Experience recording customer contact sessions.

• An understanding of the needs of older people.

• An ability to prioritise a varied workload.

Due to the nature of the role a full driving licence and use of a vehicle is required.
 

Amongst what they offer you is: 

• A competitive salary of £12,432 with car allowance of £1,240

• 28 days holiday PLUS Bank Holidays

• A generous contributory pension scheme

• Private health care

• Free life assurance

• Access to an extensive suite of wellbeing services and tools including a digital gym

• Opportunities for learning and development

• Discounted gym membership

• Retail discount scheme

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by our client before a start date can be provided.

Closing date: 2nd November, 2021 

Interview date: To be confirmed 

They reserve the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they would advise that applications are submitted as soon as possible.

North Paddington Food Bank (NPFB) seeks to provide food, essentials, advice and support to people and households experiencing crisis and hardship in North Westminster, as well as parts of Kensington and Chelsea and Brent. We want to develop the most effective, accessible and adaptable approaches possible to provide the help that people need in an environment that is welcoming and supportive. 

NPFB is seeking a Volunteer Coordinator to lead on the expansion of its volunteering programme. The post holder will work closely with the Centre Manager to ensure a positive and enjoyable experience for our pool of 600+ volunteers, and be responsible for the onboarding and training of new volunteers. They will also be responsible for expanding NPFB’s corporate and Duke of Ediburgh volunteering programmes

The role is fast-paced and varied. The ideal candidate will be self-motivated, confident communicating with people from a range of backgrounds, and have a good understanding of the needs and issues facing the diverse community of North Westminster. Please see the attached Job Description for more detailed information about the role. 

The foodbank is currently operational Tuesday to Friday, with Monday used as an administrative day.

Job Purpose 

The purpose of the role is twofold.  The role exists to deliver and successfully increase the organisations volunteering and internship capacity, and to oversee all activities related to the organisation’s volunteering opportunities, internships and apprenticeships.The role also exists to manage office operations across the organisation, with the sole aim of achieving the highest level of office efficiency.  The role will collaborate with colleagues and stakeholders to ensure appropriate plans are developed and effectively delivered, in line with agreed targets and measures of success. 

Responsibilities  

Volunteers 

• To successfully deliver the volunteering programme.

• Contribute to the development of recruitment planning and deliver retention targets. 

• You will be accountable for on-going monitoring of volunteer recruitment progress against agreed targets. 

• Collect accurate data on volunteering and ensure that it is data collection compliant and is used to inform continuous improvements in volunteering.

• To be part of the recruiting process for mentors for BANG Evolution

• To be the first point of contact for all things volunteering ensuring any complaints are referred to the COO 

• To manage a Programme of annual appraisals

• To manage a programme of regular Disclosure and Barring Service checks and other checks as appropriate for members of the volunteering team 

• To deliver additional and refresher training to volunteers as needed and appropriate. 

• To lead on a programme of annual social events for volunteers. 

• To de-brief with departing volunteers.

• Liaise with the Knowledge Management and Research Lead to Incorporate systems for volunteer feedback

• To facilitate and oversee mechanisms for volunteer interaction and mutual support 

Interns and Apprenticeship Schemes  

• To work closely with Knowledge Management and Research Lead to Coordinate, monitor and evaluate the various activities relating to volunteers, interns, and apprenticeships

• Support the coordination of placements of young people enrolled on to the scheme 

• Manage and monitor the placements across the organization including liaising with department leads as needed. 

• Act as a first point of contact for the young people and delivery partners on the scheme throughout the organization, providing advice and guidance. 

• Act as a first point of contact between partner agencies such as Job Centre Plus, Department for Work and Pensions and government agencies. 

• Support the development of the various scheme guidelines and requirements to meet the needs of the organisations clients ie young people and their families, programme partners and funders. 

• Implement programme management processes to ensure regular monitoring of the scheme. 

• To coordinate regular training, development, and support opportunities for the young people to expand their skills, abilities, and career growth against agreed criteria

• Check and process financial information relating to payroll requirements for the Young People on the various schemes and oversee the payment of volunteer expenses

• Ensure financial claims are processed to support efficient reclaims as needed from Government partners. 

• Work with the Knowledge Management and Research Lead to develop guidance and support for Consortium member organisations and other delivery organisations in line with feedback and performance monitoring. 

• Produce progress and performance reports for partners and funders and contribute to effective relationship management processes. 

• Produce case studies and reports on activity and impact to support the management of funder relationships

• Support the management of external programme evaluation and act as the first point of contact for those involved in evaluations and impact assessment. 

• Undertake training and development deemed necessary for the post. 

• Carry out any other duties commensurate with the role 

Office Operations 

• Be first point of contact for everyone visiting BANG digitally and face to face

• Maintaining office equipment and other organisational resources 

• Handle all incoming and outgoing post, and handling general telephone and email enquiries 

• Maintaining adequate levels of office stationery and other supplies, identifying opportunities to increase value-for-money (cost-cutting) in purchasing and use of supplies 

• Liaising with IT support, ensure all workstations and the network operate smoothly

• Provide support to organisation and project wide initiatives ie Kickstart scheme, Volunteers and Partners, 5000 young people campaign etc

• To lead on all aspects of office maintenance including facilities and equipment. 

• To be the main point of contact for all matters related to IT 

• Lead on the maintenance and training of in-house CRM software. 

• Designated Fire Officer and First Aider. 

• Supporting the Finance Manager with matters relating to insurance including building and contents insurance. 

• Lead contact for matters relating to the building – lease, car parking, repairs etc. 

• To ensure that all policies are up-to-date and useable. 

• Provide PA support to the CEO and COO including managing diary commitments, filtering emails, and other related tasks wherever possible. 

Other areas of responsibility  

• Undertake any tasks which may be related to the above areas but not exactly specified and to ensure that the entire company works in a cost-effective manner at all times. To undertake any reasonable tasks at the request of the Chief Executive and attend training courses as required 

• To work within the organisation’s policies around Equal Opportunities, Health and Safety and Confidentiality and all other employment and service policies and procedures 

• Attend and participate in team meetings and events 

We are a small, local charity supporting organisations and goups to deliver services to support their communities. Our support is availlable to all not for profit organisatons and encompasses a wide range of services from governance issues to recruiting volunteers - whatever a group needs to be sustainable.

Service Management

• To be responsible for the line management of Involve staff engaged in delivering services supporting non-for-profit organisations across Mid Devon 
• Regularly review, with staff how services are delivered and make recommendations for improvement to the Chief Officer including opportunities for new provision
• Represent Involve on relevant Forums and Groups, representing the Chief Officer when requested
• Actively participate in partnership working, representing the perspective of Involve and the Mid Devon communities 
• Ensure that services are known to and accessible by the communities of Mid Devon
• Write reports for Trustee meetings, funders and Annual Report

Development work

• Enable VCOs across Mid Devon to build their organisational capacity and development potential through one to one support;
• Work with organisations and groups to identify learning needs and work with the services support role to enable  access to high quality and diverse opportunities to improve skills
• Support individuals in communities across Mid Devon to develop their ideas for projects and groups to support
• Oversee community building activities and highlight any suitable activities that may sit within this role working with the community builder role
• Working with the services support role ensure the sector is provided with relevant information, guidance and/or general advice to groups to enable them to deliver their services effectively.

Training and Learning

• Oversee delivery and planning of local learning programmes working with the services support role
• Deliver local learning where appropriate

Forums and Networks

• Oversee forums, networks and consultation/engagement activities working with the services support role
• Deliver forums, networks and consultation activities where they don’t fit comfortably within the roles of staff

Communications and marketing

• Ensure communications with the sector and other stakeholders are effective

General

• Keep abreast of legislation and policy relating to charities and voluntary organisations and the wider not for profit sector
• Monitor activities associated with own work including the impact and effect of work
• Attend regular supervision and annual appraisal with line manager
• Undertake other duties as required that fall within the scope of this role

Youth Wellbeing Coordinator 

Liverpool

£28,000 per annum

Hours per week: Full Time, 40 hpw (role will require availability to work evenings/ weekends) 

Employment type: 2 Years Fixed Term (November 2023)

Our client is an ambitious and well-established housing group with deep roots in their three heartlands of Liverpool, St Helens and Warrington.

Their charitable arm is committed in supporting the development of stronger communities; creating connected, independent and sustainable neighbourhoods, through empowering people to achieve their full potential. Dedicated to their staff, families and communities, striving for happy and healthy lives for all. 

The Foundation has distinct programmes to support employment and skills, health and wellbeing, financial and digital inclusion, and young people. They are expanding their programmes and are recruiting across all disciplines. 

They are looking for dynamic and compassionate workers who enjoy developing their own skills alongside enabling their clients to grow, achieve and succeed. Are you a team player who would thrive within this inclusive culture? If yes, they want to hear from you.

 

About the role:

Their Hub is a state-of-the-art world class facility for young people and the community, delivering a range of youth work programmes and interventions. They are currently seeking a Youth Wellbeing Coordinator who can take responsibility for the development and delivery of a pathways programme to support young people referred from CAMHS and other partner agencies to enhance emotional wellbeing and increase resilience. 

Please Note:  As young people will be part of the interview and selection process all interviews will take place on an evening/ weekend. 

Your main responsibilities will include:

• Coordinate and lead the delivery of group based emotional wellbeing interventions to young people (11-17yrs) referred from CAMHS or signposted from partner agencies. 

• To manage the wellbeing youth work team to deliver targeted group work interventions. 

• Deliver monitor and review activities in line with their Foundation’s Youth Impact Framework and Theory of Change. 

• Liaise with internal and external stakeholders to build effective working relationships, ensuring a network of providers are in place to be able to signpost and refer young people too.

To be successful in this role you will have:

• A professional qualification in Youth Work, Social Work, Counselling or similar. 

• Substantial experience of working with young people delivering wellbeing related programmes and activities. 

• A track record of successful staff and volunteer management 

• Be passionate, committed and self-motivated to inspire others to change. 

*Due to the nature of this role, any offers made will be subject to an enhanced DBS check. 

What they offer:

In return for your hard work, they can offer you a modern workplace that is challenging, supportive and gives you room to grow your skills along with:

• 22 days holiday rising to 25 plus bank holidays (pro rata)

• Holiday purchase scheme

• Company Pension Scheme – Employer contribution of 6%

• Company life assurance

Scheme Coordinator

Newent, Gloucestershire

c£20,500 dependant on skills and knowledge

6 month Fixed Term Contract

Full Time, 37 hours per week

Our client is a progressive and forward-thinking housing association driven by a mission of ‘creating great homes and supporting communities’. There are five values which underpin this – Integrity, Collaboration, Ambition, Respect and Ethics.

They are particularly proud to have earned 11th place in the Sunday Times ‘Top 100 Best Not for Profit Organisations to Work For’ and we have held the Investors in People ‘Gold’ accreditation for several years now.

They’re currently recruiting for a Scheme Coordinator to support the team in delivering an enhanced housing management service for vulnerable tenants within a number of their sheltered schemes.

Key responsibilities will include:

• Accompanying prospective tenants to visit the scheme, explaining what is on offer, advising of the terms and conditions and ensuring the rights and responsibilities are understood. 

• Undertaking tenancy sign-ups, welcoming them and completing basic paperwork and administrative tasks. 

• Carry out visits to ensure their accommodation is safe and report any issues or concerns.

• Conducting monthly health and safety inspections of properties, both internal  and external. 

• Helping to resolve any issues and minimise any low level tenancy or estate  management issues.

They’re looking for someone with:

• Experience of working in a similar customer focussed role 

• Ability to manage own workload and delegate tasks as required 

• Experience of working within the social housing sector would be advantageous

• Computer literate 

• Flexible working approach with the ability to work outside of business hours as required.
   

A full UK driving license and access to a car

Hours:   36 hours per week to be worked across a 7-day rota (12 Months Fixed Term Contract)

We are currently seeking an able and emotionally resilient administrator to join our busy Clinical Admin / SPoC Team. The main purpose of this role will be to coordinate the Choose Home Health Care Assistants and Volunteers providing the support for the Choose Home service. This will involve planning the order of visits at a patient’s home and contacting and booking volunteer support. In addition, the role will be responsible for ensuring that the volunteers and care assistants have made contact at the end of the day and ensuring that their rotas are kept up to date.

You will also be dealing with telephone calls and enquiries promptly, sensitively and efficiently, providing appropriate advice where required. To understand and respect the sensitive nature of calls, particularly those from relatives and external healthcare professionals.

You will work flexibly to cover the clinical admin demands across all clinical areas, including the SPoC service rota, which runs across a 7-day week, 364 days a year. Each Clinical Administrator is required to work as part of an on-call weekend rota, frequency to be agreed.

To succeed in this role

• You will be skilled in performing administrative tasks and duties, which should include entering patient data into an electronic system with accuracy and speed.
• Have a good level of recent experience of working as a Senior Care Worker, administrator or GP receptionist of similar
• You will excel at working as part of a team and on your own initiative.
• You should possess excellent customer service skills including a good telephone manner and excellent listening skills.
• It is also important that you understand the need to safeguard our vulnerable adults, and you are able prioritise large workloads successfully.

To apply for this position, please submit your expression of interest by clicking the ‘Apply Online’ button below.

Within your expression of interest, it is important that you include your qualifications, employment history, and explain how you meet the essential criteria within the person specification.

Closing Date: 7th November 2021

Interview Date: Provisional Date – 15th November 2021

The Company

We are English National Ballet, a pioneering company, and our mission is to take world-class ballet to as many people as possible, wherever they are and whatever their means. As a team we are all committed to this ambition and work hard from our fantastic new space in London City Island to celebrate and share ballet with the wider community.

We are very happy to be able to finally, open our doors and are recruiting a new team to manage a busy programme of events and hires. If you are excited about forging new partnerships, are an exceptional communicator, uber organised, efficient and proactive, with a sales focussed mind set, then this role will keep your adrenaline pumping! You do not need to love ballet, but you do need to love working in a busy, customer-oriented environment and have demonstrable experience in Events, Front of House or similar functions.

Purpose of the Post

The Hires Coordinator is responsible for managing ENB’s busy programme of commercial hires and events by providing outstanding customer service and administration. Duties will include, but are not limited to support changes:

• responding to hire and event enquiries in a timely and professional manner and converting them to sales
• logging and analysing sales to inform future business development
• coordinating diary management with internal stakeholders
• collecting event information to inform the operations team; and
• support with events marketing and sales activity as required.

As part of a small team, this role is essential in providing effective administrative support across the enterprises hires and events programme and enabling ENB to make the most of the opportunity that the new facilities provide

Person Specification

What’s important to us is that you can do the job and are excited by this opportunity with English National Ballet, so please apply if you have skills and commitment to bring to the role, even if you are transferring these from a different sector or type of work. We are able to make reasonable adjustments to the role as needed and guarantee a welcoming and respectful working environment.

We actively welcome applications from persons identifying as having a visible or non-visible disability and being non-white British, who are currently underrepresented in our workforce.

Contract Type
Permanent, Full Time

Hours of Working
35 hours per week, on varied shifts between 7.45am-10.30pm, with occasional events outside of these hours.

Normal place of work
English National Ballet, Mulryan Centre for Dance, 41 Hopewell Square, London E14 0SY

Salary
£30, 000 – £32, 000 per annum, dependent on complementary demonstrable abilities.

Closing date: 9am, Tuesday 2nd November
First interviews will be held on Tuesday 9th November
Second interviews will be held on Friday 12th November

Please be aware that we will only proceed to the interview stage for this role once we have fair representation amongst our candidates, so this may extend the interview timeframe.

To Apply and for More Information:

If you would like to find out more about this position, please click the apply button to be directed to our website, where  you can complete your application for this position. 

No agencies please.

This is an exciting opportunity to join the ever expanding and developing roles within Primary Care Networks (PCN).

As a Care Coordinator you will become an important member of a PCN multidisciplinary team, working in partnership with paramedics, health & wellbeing coaches and the social prescribing link workers; taking referrals from all member practices, to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination of care and support across health, social care and other VCS services.

This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options from a Multi-disciplinary approach to meet these within a single personalised care and support plan, based on what matters to the person.

KEY RESPONSIBILITIES

• Work with people, their families and carers to improve their understanding of their conditions and support them to develop and review personalised care and support plans to manage their needs and achieve better health and wellbeing outcomes.
• Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their independence
• Support people to take up training and employment, and to access appropriate benefits where eligible.
• Provide coordination for patients and their carers; helping to ensure they receive a joined up service and the most appropriate support.
• Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.
• Identify unpaid carers and help them access services to support them;
• Conduct follow-ups on communications from out of hospital and in-patient services;
• Maintain records of referrals and interventions to enable monitoring and evaluation of the service;

ABOUT YOU

You will have responsibility for case managing a quota of clients, triaging referrals, actively connecting people to other PCN roles,  specialist services or community services to promote independent healthy living.

Your role involves working with people who will be experiencing complex issues, so you will need good listening and communication skills and be able to build effective partnerships with a wide range of organisations and community groups. 

You’ll need excellent IT and organisational skills, be adept at seeking out the information for relevant services and have a tenacity to help people achieve sustainable outcomes and improvements in their health and wellbeing.

We have an exciting opportunity to join our team as a Student Activities Coordinator.  Student activities cover a wide range of student led initiatives, governed through the Activity Zone headed by the Vice President Activity.  The Student Activities Coordinator will provide support to a range of student societies to deliver safe and inclusive activities, opportunities and events.  The coordinator will work closely with societies, VP Activity, Societies Chair and Activity Zone members.  The role will also include developing a training programme and the delivery of the training for society committee members and individuals.

Candidates should be able to demonstrate:

• Excellent communication skills - both verbal and written
• Proven administration and teamworking skills
• Experience of working in a customer service and/or events environment
• Ability to multi-task and problem solve
• Can create and maintain strong working relationships, particularly with volunteers
• Creative thinker and a flexible approach to work
• Experience within a training environment 
• Good IT skills
• Excellent time management and prioritising skills

The Students' Union strives to be diverse and inclusive, a place where we can all be ourselves.  We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented in the Union.  We offer family friendly flexible working arrangements to support our staff.  We are also proud to be a Disability Confident and Mindful Employer.

Examinations Coordinator
Aldgate, London
Full-time, 35 hours per week

We have a fantastic administrative opportunity for an enthusiastic individual to join a Royal Medical College in the Exams Department. The role is responsible for the day-to-day organisation of the College exams, alongside two other coordinators.

If you enjoy working in a small team, have great communication skills with an eye for detail and accuracy, and are committed to excellent customer service, this is an ideal role for you. 

Responsibilities:

• Organising venues and facilities for exams
• Liaising with examiners and candidates
• Processing candidate applications and fees
• Preparing question papers and exam materials
• Attending and invigilating exams
• Preparing reports on exam results

Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist. 

The Royal College of Pathologists is a professional membership organisation with over 11,000 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development. 

We offer attractive staff benefits including 25 days annual leave rising with length of service, an employee discount scheme, season ticket loans, as well as a defined benefit company pension scheme.  The College values diversity, welcoming applications from everyone.

Please submit your CV and a completed Supporting Information Form with your application, in order to be considered for the role. Further information can be found on our website when you click to apply.

Please note that applications will be considered on an ongoing basis, and candidates may be contacted before the closing date.

The closing date for applications is 9am, 3 November 2021. 

Please note that all staff are currently working remotely and the interviews will be carried out online through video calls.

As a Cloud-first company and a Microsoft Gold Partner, we fully embrace the cloud and are recognised leaders in helping companies transform and innovate. With a wealth of knowledge and experience, we help organisations with the successful deployment of the right technology to unlock their potential. Our friendly team of Microsoft Experts go that extra mile to ensure the success of their clients.

As a member of our Cloud Delivery team, the PMO Coordinator will support improvements to Centrality’s Project Management practices, standards and tools, ensuring compliance with these processes and embedding best practice. A fundamental part of the role is to operate the Resource Management Framework, running and improving on the processes and tools to effectively forecast, plan, schedule and monitor resourcing across the Change Portfolio.

This role will be based at our Head Office in Bedfordshire, although we support home working.

PMO Coordinator Responsibilities:

- Develop and manage the Resource Management Plan working with project managers and technical team leads to determine their input demand and supply for capabilities and capacity.
- Operation and administration of resource capacity planning and tracking to help understand resource availability.
- Monitor and report periods of high and low demand to ensure that resources are reallocated appropriately.
- Hold Project Managers accountable and escalate where necessary.
- Support the development and maintenance of generic project management standards, processes, templates, and procedures.
- Helping to ensure the completeness and regular maintenance of project plans including an up-to-date repository of projects.
- Helping to ensure Project Review Boards and Steering committees are coordinated and supported.
- Contributing to reviews and audits of the management of projects to ensure conformance to organisation standards.
- Rolling out improvement activities and or training as appropriate.
- Provide management information packs for senior stakeholders – responsible for reviewing and reporting forecast resource demand vs planned resources to assist in identifying over/under allocation and enable balancing across the portfolio.

PMO Coordinator Requirements:

- A minimum of 2 years’ experience in a Professional Services projects environment is considered essential.
- Experience of working for a Managed Service Provider is highly advantageous.
- PMO Accreditations from such organisation as PRINCE2, PMI, APM, PMO Learning.
- Personal drive to achieve significant change in relatively short periods of time.
- Experience of operating a project resource management process and developing improvements to it.
- Experience supporting the implementation of, and operating Project Portfolio Management toolsets (e.g., Clarity, Hub Planner, Planview, MSPS, Kaseya).
- Understanding of project governance and project management lifecycles.
- Able to lead by example with a good understanding of how the PMO team assists the organisation.
- Proficient and can advise others in project management methods, principles, techniques and tools.
- Good stakeholder management skills.
- Process orientated, an organiser with planning ability and good attention to detail.
- A team player with a desire to achieve excellence.
- Excellent communication and presentation skills, written and verbal.
- Advanced Excel and PowerPoint skills.
- Lives the Centrality Values of Honesty, Expertise, Approachable, Results and Teamwork.
- Takes ownership and has a can-do attitude, positive manner.
- Calm under pressure.
- Passionate about Service Excellence.
- Amiable and flexible team player.
- Curious, inquisitive.

Please note that due to the requirements of some of our clients, a Basic DBS check is required for the successful candidate.

About Centrality:

Founded in 1996 by the current Chairman, Centrality has prided itself in growing through reputation for service excellence and commitment to delivering precisely the solutions its clients needed rather selling technology just for technology’s sake.

As a Cloud-first company and a Microsoft Gold Partner, we fully embrace the cloud and are recognised leaders in helping companies transform and innovate. With a wealth of knowledge and experience, we help organisations with the successful deployment of the right technology to unlock their potential. Our friendly team of Microsoft Experts go that extra mile to ensure the success of their clients.

Location: Meppershall, Bedfordshire and home working.
Contract Type: Permanent
Hours: Full Time, 40 per week
Salary: £30,000 per annum
Benefits: 25 days holiday a year, Company bonus scheme, Personal pension scheme, Cycle to work scheme, Death in service scheme, Commitment to training & development, Flexible working arrangements (subject to role), Free onsite refreshments, healthy snacks and a tuck shop. Monthly pizza and/or just eat vouchers a few times a year, Support to undertake charity or voluntary work, Two company parties a year to celebrate our success as a team, Westfield Health cash plan, to help with dental, and optical care as well as 24 hour access to Doctor services, Discounts at high street retailers through WestfieldRewards.

You may have experience of the following: PMO Analyst, Project Management, Programme Management, PMO Coordinator, Project Coordinator, Programme Coordinator, Project Analyst, Programme Analyst, Supply Chain, PMO Administrator, Project Administrator, Administrator, etc.

Ref: 104 030