Operations Support Coordinator Jobs
Sightsavers is looking for a Governance & Safeguarding Coordinator - a new role within our expanding team to help us coordinate our governance and safeguarding systems, processes and frameworks
Salary: £24,045 - £28,288
Location: UK-based - with lots of working from home, occasional travel to Haywards Heath, West Sussex when required plus some international travel
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked
We are looking for an organised and effective coordinator to provide support to the the Controller of Governance and Assurance and the Global Head of Safeguarding. This will involve managing a portfolio of administrative responsibilities, including supporting key safeguarding stakeholders, Sightsavers global boards, as well as working with UK Board and sub committees, ensuring that they are provided with a comprehensive and efficient support service, enabling them to discharge their roles.
Key duties will include:
- Board administration
- Planning and coordination
- Trustees
- Insurance
- Governance and risk management
- Communications
- Supporting incident management
- Training administration and coordination
- Travel of up to four weeks per year is anticipated - in the UK and abroad (typically to Dubai but possibly also Kenya)
This will be a varied role. Please see the full for further details
This is an ideal opportunity to build on your existing coordination To succeed in this role you will need:
- Experience within an organisation in a relevant field such as governance, safeguarding, compliance, legal, finance or similar
- Experience implementing organisational policies and procedures
- Experience working with a wide range of stakeholders
- A practical understanding of safeguarding and how to create safe environments (this is desirable not essential)
- Excellent written communication
- Excellent administration, including letter, email and report writing and presentation
- Strong verbal communication
- The ability to manage confidential and sensitive information
- An analytical approach with excellent attention to detail
- The ability to follow issues through to completion
- Effective time management
- The ability to work with minimal supervision, prioritise work to meet deadlines by working well with other team members
- An understanding of and commitment to equality of opportunity for disabled people
- Experience with Microsoft Office products
Please read the full for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. This is a full time role but we can offer some flexibility around the hours worked. We consider that 10am to 3pm, five days per week will need to be the core hours for this position. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) at least once a month for team and other meetings although more frequently would be preferred.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We anticipate that remote interviews will take place in mid-April and the evaluation process will include a minute-taking task to be completed by shortlisted candidates in advance of the first interview.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At The Branch Trust we are dedicated to building hope and transforming lives and believe in the power of volunteers to make a positive impact. As we continue to grow, we are seeking a passionate and organised individual to join our team as a Volunteer Coordinator.You will often be the very first person that greets a visitor, so you should have a positive and encouraging demeanour.
As a rapidly growing charity we are looking for a Volunteer Coordinator to recruit and oversee the day-to-day activities of a cohort volunteers. You will be responsible for allocating responsibilities and embedding and helping each volunteer to reflect the vision and mission of The Branch.
You should be a competent leader and you should know how to distinguish talent and do everything possible to motivate and inspire. You must possess excellent organisational skills, with the ability to maintain accurate records.You should be able to take a flexible and innovative approach to your work and be able to communicate with people with diverse backgrounds and experience.
The goal is to ensure that our organisation is always represented by the best and most reliable individuals, and that they are correctly deployed for the fulfilment of the vision, mission and values of the charity.
You will work in a welcoming, talented team, liaising closely with and reporting to the CEO.
Roles and responsibilities:
Daily tasks:
Oversee the front reception desk
Work alongside the whole team, and be willing to carry out any reasonable task which furthers the work of The Branch
Volunteer Recruitment
Source and recruit volunteers through various techniques (databases, e-mail, social media etc.)
Work with Outreach staff to spot potential volunteers amongst those with whom we work. Help volunteers to take the first steps towards employment, further training or other engagement through meaningful volunteering opportunities
Take volunteers through the Safer Recruitment process
Conduct volunteer orientations and regular training sessions to ensure a thorough understanding of our organization's mission, values, and expectations.
Work with the other agencies with whom we collaborate to understand their volunteering needs, and signpost potential volunteers to other appropriate roles
Regular reviews with volunteers, including looking at performance and potential training opportunities
Scheduling and Coverage
Coordinate the various teams to ensure adequate coverage for all necessary tasks and events.
Communication and Updates
Establish and maintain regular communication channels with volunteers to provide updates, share relevant information, address concerns and ensure they are satisfied and well-placed.
Disseminate information for upcoming actions and events.
Celebrate success, and organise annual “Thank you” events for Volunteers, including Christmas “thank you”
Record- Keeping
Keep detailed records of volunteers, complying with all GDPR requirements.
Maintain accurate and up-to-date records of volunteer information, hours, and activities.
Oversee volunteer sign in
Organization purpose and Policies
Ensure the purpose of the organization and its actions are clearly communicated.
Feed into policies, procedures and assessments that guide volunteer behaviour.
Keep the Volunteer Handbook up to date
Legislative Compliance
Stay up-to-date with volunteer-related legislative developments to ensure volunteers are operating safely and legally.
Safeguarding
Train to join the team of Designated Safeguarding Leads (DSL).
Safely recruit all volunteers, including carrying out DBS checks at the prescribed intervals
Maintain and monitor the log of all staff and volunteer Safeguarding training and ensure that all safeguarding is up to date at an appropriate level for each role.
To help embed a culture of Safeguarding throughout the charity
The client requests no contact from agencies or media sales.
Training Coordinator
We have an exciting opportunity to join a values-based Social Enterprise with a vision of a society in which people are enabled to thrive.
We are looking to recruit a training coordinator to join a mission-led organisation, supporting their friendly and dynamic training team.
Position: Training and Materials Coordinator
Location: Buxton/Hybrid
Salary: £25,000 FTE
Hours: We welcome applicants who wish to work between 28-35 hours per week
Contract: Fixed term contract – 12 months
Benefits: Laptop and mobile phone provided for work purposes, Generous pension scheme, flexible working arrangements, employee assistance programme, cycle to work scheme, 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days
at Christmas, Opportunities for personal development.
About the role
Facilitating learning through training is a key aspect of the organisations work and our engaging
materials play an important part in ensuring that the Star is used well. The charity delivers training
and learning through a variety of channels, including face to face and remote sessions.
The Training Coordinator plays a critical part in responding to, managing, scheduling and
confirming the large number of training courses that new and existing clients require.
You should have a keen eye for detail and excellent organisation skills providing the training
participants with the materials they need to succeed. As a newly-formed team there is
scope to shape this role with continuous improvement of the processes and funcitons of the
role.
There is a requirement to frequently bring boxes weighing up to 20-35kg into the
office (accessed by two flights of stairs).
Key responsibilities will include:
- Liaise with clients and trainers to determine suitable training dates, collaborating closely with our Training Manager and network of trainers.
- Manage the booking process and administration for courses, including updating Salesforce and other records with comprehensive training details for licensing purposes.
- Send out booking confirmations to clients and trainers.
- Ensure courses adhere to internal guidelines for scheduling and capacity.
- Coordinate with clients to gather necessary information before training sessions, facilitating optimal training experiences.
- Manage posting and delivery of training materials while updating Salesforce accordingly.
- Support the Training Manager with monthly and quarterly reporting.
About you
The Training Coordinator should have a keen eye for detail and excellent organisation skills providing the training participants with the materials they need to succeed.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues
- Excellent organisation and record-keeping
- Excellent attention to detail, and a thorough and methodical approach to tasks
- Self-motivated with ability to work independently
- Ability to prioritise competing pressures and meet deadlines
- Ability to learn quickly
- Commitment to delivering a high-quality service
- Good IT skills including MS Office
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
About the organisation
The organisation help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. They help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called Outcomes Stars.
The Star has proved immensely popular and is now widely used in the UK by charities, social enterprises, and local and health authorities in a wide range of fields including mental health, homelessness, vulnerable families and substance misuse.
You may also have experience in areas such as: Training Coordinator, Learning and Development Coordinator, Training Specialist, Instructional Coordinator, Education and Training Coordinator, Talent Development Coordinator, Learning Experience Coordinator, Training Program Coordinator, Training and Development Specialist.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Trumpington Affordable Food Club Coordinator will be responsible for coordinating the food hub and its team of volunteers, including presence at the food hub on Friday mornings, and transforming it into a Fairbite Affordable Food Club (Social Supermarket).
Organisation of the Food Hub:
- Prepare inductions for new volunteers
- Coordinating weekly volunteer collections of supplies from supermarkets.
- Attend coordination meetings for the Cambridge-wide Fairbite network.
Friday sessions at Trumpington Pavilion:
- Prepare a weekly rota of volunteers.
- Work with Pavilion staff and volunteers to open and close the venue for Friday sessions.
- Organise with volunteers the setting up of the hall and kitchen, operation of the sessions, and clearing away at the end of the sessions, including basic cleaning, so that the Pavilion is ready for subsequent users.
- Work with Pavilion staff to ensure that food safety procedures are implemented.
Maintain records and spreadsheets:
- Maintain records of volunteers.
- Upload and process member applications.
- Ensure member visits are logged on the specified database.
Finance and stock
- Responsibility for stock taking, ordering stock and stock rotation.
- Administer payment for directly-purchased stock and other expenditure.
- Administer the collection and banking of member fees.
- Continue to develop links between the Food Hub / Fairbite Club and the local sources of food surplus, including supermarkets and local growers.
Extra support provision:
- Assist users of the Food Hub / Fairbite Club in accessing extra support through signposting and in time running Cost of Living events alongside sessions.
Transition to Affordable Food Club:
- Assist in the transition from Food Hub to an Fairbite Affordable Food Club model, which combines the dignity of choice with an empowered community approach, alongside extended community services
Support fundraising initiatives
- including through speaking engagements, making grant applications, events etc.
Other activities may be requested from time to time
- by the Pathfinder Development Manager or CEO, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
- Established experience with administration.
- Well developed sense of responsibility.
- Able to work on own initiative and as part of a team.
- Adaptable and self-motivated.
- Well organised and able to prioritise tasks.
- Aware of Health and Safety issues.
- Able to do manual handling, including moving chairs and tables.
- Confident in the use of IT and MS Word software.
Behaviours and competencies:
- Good community spirit and concern for users of the Food Hub/Fairbite Club
- Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
- Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be ongoing as soon as applications come in.
We reserve the right to appoint to this post before the closing date of this advertisement.
The client requests no contact from agencies or media sales.
Job Description
- Coordinate the organisation and communication of sports fixtures to home and opposition teams in British Universities and Colleges Sport (BUCS) and London Universities Sports Leagues (LUSL) competitions.
- Support the Campus Manager with the delivery of sports club committee training.
- Act as the main point of contact for sports club captains for sports queries.
- Act as the main point of contact for opposition institutions.
- Coordinate entries into BUCS, LUSL and one-off sports competitions.
- Maintain accurate records of team members and contacts using the systems available.
- Maintain accurate budgets for all expenditure and income for all Team Greenwich Clubs.
- Manage MSL system to support Team Greenwich memberships, events, income and products.
- Maintain GSU What’s on Page to consistently reflect the Sports calendar and offer throughout the year.
- Collaborate with Team Greenwich Clubs & Members to promote and highlight any events, success stories and impact.
- Coordinate student sports club’s facility bookings internally and externally.
- Coordinate all Team Greenwich Clubs in relation to entries, fixtures, officials, facilities and any other administrative activities.
- Support any potential society or GSU move sessions / groups in transitioning to Team Greenwich Sports Clubs.
- Attend relevant meetings, drop-ins, support workshops, development events when required.
- Process club charges for competitions on GSU systems as required.
- Record accurate student data on engagement levels and present an annual written report on student engagement.
- Support the development of Team Greenwich Clubs with league, fixture and events coordination.
- Provide administrative support for collecting and reporting on feedback related to Team Greenwich members.
- Develop appropriate transport policies and solutions for student sport.
- Support the performance of Team Greenwich throughout the sporting year with development and performance tools available.
Duties and Key Responsibilities
- Support the planning of the GSU Awards in relation to Sports Clubs nominations
- Management of student staff to support all /any Team Greenwich events / socials.
- Comply with Greenwich Student Union policies, procedures at all times.
- Have a flexible approach to work and work productively with teams across Team Greenwich
- Any other duties commensurate with the post as directed by the Avery Hill Campus Manager.
- Support any GSU organisational priority events throughout the year.
- Provide effective sports development across each site as directed.
- Support recreational sport across projects and society needs.
- Provide an excellent annual flagship sports events such as Varsity and Activity Awards.
- Active within UoG sport community, providing opportunity for networking and feedback mechanisms for clubs to improve service. Provide general support for all Avery Hill engagement activities to support wider engagement and opportunities team and objectives
- Maintain Sports Club / Equipment inventory throughout the year, update records and monitor need.
- Collaborate with FOH members to ensure consistent approach and delivery across sports and campus.
EXPERIENCE:
- Experience of project managing
- Coordination of a range of successful events
- Develop and maintain effective systems for collecting, collating and reporting information
- Coordinating a sports club(s) including management of fixtures, training and finance
- Experience in using online administration systems
SKILLS AND ABILITIES
- Clear communication skills face to face and on the phone or email
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- IT skills at a level that supports report writing, email, internet, database and CRM systems and other platforms
- Time management and organisational skills
- Ability to engage and motivate others
- Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team
- Ability to stay focused and efficient in the face of changing priorities
KNOWLEDGE
- Knowledge and understanding of issues facing today’s students
- Knowledge of processes regarding risk assessments and GDPR
PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS
- Able to travel extensively within the Borough and Region.
- Based at Avery hill and Medway with travel expected to Greenwich
- Able to work some evenings and weekends and stay overnight where necessary
- Passion for sport and understanding of its positive effects on student life
- Works well in a team with a flexible approach to work
- Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of the organisation
The client requests no contact from agencies or media sales.
Contract: 12 month fixed term contract, full time
Salary: £21,569 - £24,000 per annum
Location: Southampton SO30 2HL
Closing date: Sunday 7 April 2024
Interview date: Friday 19 April 2024
We are recruiting an Adoptions Coordinator for our Rehoming & Fostering team at our Rehoming centre in Southampton This is an important and critical role at Blue Cross ensuring pets in our care are suitably matched with their new owners and rehomed as quickly as possible, so that they spend as little time with us, and we can help more pets.
We’ve just launched a new and exciting national Rehoming & Fostering team structure to support our aim of ensuring every pet enjoys a healthy life in a happy home. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.
More about the role
Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for puppies and kittens. We also operate a pet food bank for those that might need our support within the local area.
As an Adoptions Coordinator, you will ensure the adoption process is thorough, efficient and follows internal guidelines, moving assessed pets to new homes as quickly as possible.
Working closely with Pet Welfare Assistants at the Centre and other Adoptions and Admissions Coordinators across the Rehoming and Fostering network, you will be making key decisions proactively managing our pool of homes, matching each pet with the perfect adopter, and providing post adoption support when required.
This is a full-time role working 37.5 hours per week on a rota which includes weekends and bank holidays.
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator and have experience of working in a client facing role in a similar, animal related environment. You will have good knowledge of pet welfare as this is required to ensure the adoption process is successful. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders.
With a client focused approach, you will be able to make decisions when under pressure and possibly, at times, without input from others. You will have a problem-solving mindset which allows you to pragmatically look for solutions to issues. In addition, you need to prioritise, especially when it comes to making decisions on the adoption of pets and ensure you adopt a high attention to detail.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
Knowledge, skills, and experience
- Demonstrable understanding and experience of matching considerations for pets and homes.
- Experience working or volunteering in a pet welfare role.
- Working knowledge of cat, dog, and small animal behaviour.
- Significant experience in delivering high level customer service in a fast paced and often emotional environment.
- Good questioning skills with the ability to gather information and distil the important points.
- Experience of building relationships and rapport with customers.
- High standard of verbal and written communication.
- Good literacy and numerical skills.
- Proven decision-making ability.
- Strong administration skills, including the use of computerised.
- Current full driving licence.
It would be great (but not essential) if you also had:
- Experience working with volunteers.
- Client relationship management experience.
- An understanding of safeguarding issues
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 7 April 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
The client requests no contact from agencies or media sales.
Join us at Joe's Buddy Line as we pave the way towards a society where mental and physical health stand hand in hand, where every young person embodies confidence, resilience, and the courage to seek help when needed.
Our vision is clear: we are committed to providing accessible and empowering mental health and wellness support to young individuals and their communities. Through education, resources, and advocacy, we aim to foster environments where conversations about mental health are open, accepting, and free from stigma.
Each year, we collaborate with educational institutions and local community hubs, offering training, resources, and partnership connections to shift the dialogue surrounding mental health. We recognize the importance of trust, compassion, and empowerment in building emotionally intelligent foundations within communities encouraging the development of resilience and autonomy.
Are you ready to be a catalyst for change? Do you possess the passion and drive to make a difference? Join our dedicated team at Joe's Buddy Line. As the Programmes Coordinator, you will serve as the crucial link between educational/community settings and our third-party practitioners. Your role is pivotal in ensuring that our programs are established, supported, and executed to the highest standards, equipping young people with the essential skills to navigate their mental health journey with confidence and strength. Together, let's build a brighter, stigma-free future for all.
Position: Programmes Coordinator
Responsible to:Chief Officer
Locations: Primarily home based with travel throughout London and the South-East.
Hours: 22.5hrs per week. (flexible working arrangements can be discussed)
Salary: £26,250 - 29,000 pro rata per annum (based on 37.5hrs per week)
Annual Leave: 28 days annual leave inc. BH
Benefits: Pension
Other: An enhanced DBS check is required for this role.
Closing Date: 9am Monday 15th April 2024
JOB PURPOSE:
- Working to assess, plan and implement our programmes with chosen education partners within the community.
- Develop excellent relationships with our third party practitioners, staff, volunteers and work closely with our trustees. You will also develop excellent relationships with relevant external agencies and partners and communicate with them when appropriate.
- To collaborate and administratively support the relationship between partner settings and Joe’s Buddy Line practitioners for smooth execution of service.
- To assess the success of support programmes through evaluation, monitoring and reporting and advise key changes to approaches to suit end user needs.
- To support the charity’s aims, vision and mission; contribute specialist mental health knowledge and have a working understanding and knowledge of safeguarding policies and procedures.
- In collaboration with the Leadership Team, the post holder will contribute to the development of policy and protocols in light of national / local guidance. This process will encompass audit and service evaluation.
DUTIES AND RESPONSIBILITIES:
- To contribute to establishing support programmes within education settings and the community; focussing on the prevention of the development of mental illness and promoting good emotional wellbeing across the population.
- To support the delivery of mental health and wellbeing related programmes.
- To develop and promote collaborative multi-agency working practices by providing information and expertise to partners in professional third-sector, social care and medical services.
- In collaboration with a member(s) of the leadership/trustee team, the post holder will contribute to the development, evaluation and monitoring of the mental health and well-being programme service.
- To maintain, deliver and audit all Joe’s Buddy Line programme products and equipment.
- To have responsibility for promoting and safeguarding the welfare of children and young people you come into contact with as laid out in the charity’s safeguarding policy.
- To ensure all tasks are carried out with due regard to Health and Safety, in particular to complete all relevant risk assessments and accident reports as laid out in the charity’s policy documents as necessary.
- To maintain accurate and up to date records and activities of partners, settings, suppliers and agencies.
- Attend and promote positive mental health and wellbeing displays or events with stakeholders.
- To contribute to the identification of training needs of staff / workers within the programmes team.
- To be available to guide the administration of mental health & suicide first aid in accordance with Charity Policy.
- To undertake appropriate professional development.
- To adhere to the vision and mission of the charity and to set an example of personal integrity and professionalism.
- To attend appropriate staff and multidisciplinary meetings.
- Any other duties as directed by the Chief Officer which are commensurate with the title of post.
Person Specification
ESSENTIAL
- Proven ability to understand the current, complex educational environment and the needs of staff and young people within these settings.
- Knowledge of mental health issues, whether through a track record of employment or lived experience.
- Proven ability to develop, implement and manage complex projects and programmes.
- A clear communicator with a track record of building partnerships and influencing partners / key stakeholders.
- Sound financial literacy to understand and implement programme budgets.
- Experience in impact measurement and reporting.
- Competent in using Microsoft 365 or similar to manage documents and shared resources.
- An undergraduate degree or qualification in a relevant field or equivalent work experience in a management capacity for a small charity or similar organisation (e.g. private or public sector).
- Ability to manage the health and safety and safeguarding aspects of programme delivery.
- Proven ability to present to and communicate with a wide and diverse range of people, including representatives from the educational sector, local authorities, voluntary sector and other professionals.
- Ability and willingness to travel throughout the UK as may be required.
- Commitment to increasing diversity and representation.
DESIRABLE
- Experience of working in the voluntary sector and an understanding of the issues and challenges it faces.
- Experience of working in partnership with statutory services, educational organisations and third-sector organisations.
- Understanding of marketing including use of social media platforms.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Burnhope Community Centre is a brand-new, purpose-built facility that opened in 2017. Following Covid we have seen substantial growth of our activities and projects that serve our community. We currently run two toddler groups per week, an after-school Kids Club, carpet bowls, a walking group, Pilates, Zumba, Keep moving and other fitness classes. We run a lunch club, bingo nights and several other activities. We have a much-needed Wellbeing Hub to support and signpost people with health issues. Recently we have started a group for those with fibromyalgia and similar conditions, supported by our Wellbeing Coordinator.
Our purpose statement is to be ‘In the community, for the community.’ We are always looking for opportunities to enhance the lives and wellbeing of local people, their families, and friends. Burnhope is a rural ex-mining village near to Lanchester, four miles from Stanley and eight miles west of Durham. We have a population of 1,500 people with plans to add up to another 100 homes, including some social housing.
We are a CIO with seven trustees and five part time staff. Our building is new built, with car parking and some outdoor space, next to the Primary School. We have a small gym, a meeting room, kitchen, and main hall.
Our current coordinator has done an amazing job in fund raising and supporting our growth and we are looking for someone who can build on her work.
We are looking for someone with a heart for people, leadership ability, and fundraising skills who can relate well to the community, volunteers and staff, offer inspiration and lead in an agreed direction as we continue to develop our centre.
We are looking for someone who can work 20 hours per week, with the opportunity to do some work from home. Hours can be arranged with some flexiblity. The salary will be in the range £15-£20 per hour depending on experience and qualifications. We comply with EEO legislation.
Closing date for applications is 12p.m. on the 15th April 2024 and interviews will be throughout the day on Monday 29th April 2024.
Shortlisting will be based on answers in the application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spring Community Hub is recruiting a Business Support Coordinator - Marketing. This is an exciting opportunity to join our small, dynamic team to support our marketing and brand management as well as providing day to day administrative support to the Charity.
Key Responsibilities and Duties
- Assisting with content creation and maintaining the website including SEO optimisation and monthly reporting.
- Supporting and coordinating content creation and messaging for newsletters, website and other communications.
- Bringing the Spring Community Hub brand to life through storytelling.
- Researching new ideas and advances in marketing/charity and fundraising activities
- Monitoring and measuring the performance of campaigns
- Coordinating, ordering and maintaining the stock of marketing collateral and ensuring it is in accordance with Spring Community Hub's brand guidelines, strategic aims, values and budgetary constraints.
- Planning, organising and coordinating internal and external events including visits to trade shows and wherever a marketing presence is required and networking and partnership building at these events
- Routine administration, executive support and event planning and maintaining office directories (phone, emergency contacts etc.)
- Assisting with the recruitment of staff and volunteers
- Undertaking tasks as required that are not specifically listed here including general office and administrative tasks
Person Specification
- Degree or equivalent experience, ideally in English language or a CIM or other marketing qualification or equivalent experience.
- Have worked or volunteered in the not for profit or voluntary sector, particularly with individuals experiencing significant poverty and inequality
- Able to communicate effectively with a wide variety of people and build and maintain partnerships
- Creative with an eye for design and the ability to use the relevant software and marketing and communications tools like MailChimp, dotMailer etc.
- Experience using social media in a business context
- Project management experience
- Experience using WordPress or other content management systems.
- Ability to negotiate with suppliers, for example print and advertising
- Commitment to training and continuous development and open to change
- Abillity to work under pressure and independently and remain calm.
- Abillity to collaborate with and listen to colleagues
- A compassionate approach with an interest in the wellbeing of others
There will be some out of hours working for AGM, Away Days, events and/or development and training sessions, you will be able to arrange time off in lieu via your Line Manager
The role is subject to a Disclosure and Barring Service (DBS) check
We particularly welcome applications from people who have lived experience of significant poverty and inequality and people from marginalised communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
We are looking for a Global Resources Coordinator to ensure operations within our global resources team run smoothly and efficiently. Responsibilities include providing general administrative support to different teams within Global Resources, manage supply of office resources and equipment, arrange travel, managing relationships with key suppliers, coordinating schedules and meetings and supporting HR administrative duties.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- Assist staff and visitors with travel booking and coordination when travelling overseas, including booking flights, arranging visas and travel vaccinations.
- Main contact for travel agent building good working relationship.
- Support the Global Resources Director to coordinate and track all insurance policy renewals.
- Liaise with insurance brokers on renewals to ensure competitive costing and ensure timely renewal for all insurance premiums.
- Maintain and order office supplies, stationery, and equipment from the most competitive suppliers.
- Manage and maintain the fixed asset register.
- Assist with recruitment processes, including posting job adverts, preparing weekly vacancy listing, supporting interviews, checking references, and drafting employment contracts.
- Support induction processes for new joiners.
- Maintain the employee absent management system and support with any changes/updates.
- Preparation of documentation for all aspects of the employee life cycle, including leavers, changes to terms and conditions, maternity and paternity and flexible working requests.
- Support the Global People and EDI Manager to coordinate the appraisal process, ensure appraisals are conducted and collate training needs into a report for review and action.
About you
- High level working knowledge of Microsoft Office applications.
- Proven experience providing administrative support across teams in a fast-paced environment.
- Ability to maintain complete confidence.
- Ability to work effectively on own initiative.
- Strong interpersonal and communication (written and verbal) skills, with the ability to develop and maintain good working relationships with staff always showing tact and discretion.
- The ability to work accurately, with attention to detail.
- Personable and happy to help others with a keen interest in improving processes.
- Practical experience of working within or supporting HR is desirable.
Benefits
- 26 days annual leave, plus bank holidays
- Company pension scheme (SPANA will contribute 10% of salary to a personal pension plan, if you contribute 5% of salary)
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The successful post holder will support the organisation with the delivery of two of exciting projects.
Job Responsibilities:
- Hands-on responsibility for overseeing all aspects of the implementation projects, ensuring adherence to timelines and providing support to the project manager
- Ensure risks and issues are promptly escalated in the right way for effective resolution
- 70/30 split between delivery of two key projects within the Charity
- Coordinate project plans
- Coordinating and creation of User guides for a new CRM system
- Overseeing and coordinating User acceptance training
- Coordination of training and working collaboratively with HR to ensure smooth delivery of training
- To work collaboratively and build relationships with leads / superusers and report on progress, dependencies and blockers
Person Specification:
- Significant experience managing multiple projects and a diverse project based workload
- Strong system knowledge, and precious experience implementing a CRM system
- Communicative, with strong influencing skills with the ability to translate between technical and non-technical terms
- A self-starter, ability to work alone on own initiative, also the willingness to work as part of a team
- Ability to prioritise tasks, and plan ahead accordingly
- Not-for-profit sector experience
Day rate: £200-240 PAYE inclusive of holiday pay
Contract Length: Initial 6 months
Agency Reference Number: J78970
This vacancy will be actively shortlisted, so please get your applications in early to avoid missing out!
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The position entails a blend of project management, community engagement, volunteer co-ordination, and sector development. The Coordinator will play a crucial role in bridging connections with local groups, enhancing volunteering opportunities, and using innovative techniques and social media to further our objectives.
We are a dynamic charity and non-profit organisation committed to creating meaningful impact within our community. We are driven by our core values: partnership, quality, adaptability, positivity, and inclusiveness. Our team is dedicated to working collaboratively with the Voluntary Community and Social Enterprise (VCSE) sector, delivering exceptional services and fostering a culture of proactive engagement and innovation.
The Partnerships and Development Co-ordinator will play a pivotal role in enhancing the effectiveness and outreach of VCSE groups, organisations, and networks
Purpose of the Job:
• VCSE Sector Support: Implement strategies for governance, volunteering, funding, and
tendering in VCSE organisations; engage with groups for capacity building and fund-raising advice.
• Membership Engagement: Recruit and retain voluntary sector members, manage relationships with
local groups/organisations and volunteers, and keep them informed about funding opportunities.
• Volunteer Centre and Timebank Oversight: Develop networks to promote volunteering, manage the
Volunteer Centre and Timebank operations, and ensure inclusive volunteer opportunities.
• Best Practices in Volunteer Management: Champion best practices in volunteer recruitment and
management, including working towards achieving accreditation standards.
• External Communication and Representation: Build relationships with community members and
organisations, represent the organisation at external events, and manage online content and social
media strategies.
• Training and Development: Develop and present training programmes to enhance volunteer
management and organisational capabilities.
• Monitoring and Evaluation: Monitor community data and maintain CRM records to inform
community network development and produce reports and case studies.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Local Trust in recruiting a Senior Support Coordinator. This role will be essential to assist the organisation to deliver the promised funding to local areas across Engand by the 2026 deadline. The position is being offered on an 18-month fixed term contract basis.
This role can be offered on a fully remote or partially remote basis, with monthly team meetings in the office and travel for work which is remunerated.
Local Trust was established in 2012 to deliver Big Local, a National Lottery Community Fund-funded programme which committed £1m each to 150 neighbourhoods across England. The £217m originally provided by The National Lottery Community Fund to support this programme is the largest single-purpose Lottery-funded endowment ever made, and the biggest ever investment by a non-state funder in place-based, resident-led change.
Local Trust's Delivery Team is responsible for leading the effective delivery of Big Local over the final years of the programme, and ensuring Local Trust gets the right support to areas, especially those that face significant challenges in spending their area allocation by March 2026, which will often need more intensive and more bespoke interventions.
The delivery support team leads the commissioning and management of Local Trust’s contractual relationship with a wide range of partners (including our pool of Area Advisers), ensuring they are appropriately managed to deliver high quality, relevant and effective services to Big Local areas, enabling them deliver on their plans, close out from the programme successfully, and achieve their ambitions for legacy.
The Senior Coordinator for Delivery Support will play a dynamic role, reporting to the Delivery Support Manager, leading on range of contracts, and maintaining strong internal networks across Local Trust.
The successful candidate will have substantial experience of managing multiple projects simultaneously and meeting tight contractual deadlines. This person will be able to initiate and maintain effective and productive working relationships whilst being supportive and decisive when necessary to ensure objectives are met. Charity service delivery experience will be essential in addition to having a deep insight into how funding works on a local and national basis. Community development, social justice, housing, community cohesion will all play a part in this important work, so someone who shares these interests and can bring programme management and delivery knowledge to the table. This person will be experienced in stakeholder management, will have strong budget monitoring acumen and a broad and confident knowledge of databases and all relevant MS Office products.
This role represents a great opportunity for an experienced programme delivery professional to have real input into the success of this well know and nationally relevant funding cycle.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Crisis Cafe Coordinator
Reference number: 204
Rate of pay: £24,928 - £26,250 per annum, pro rata
Contract(s): Permanent / Bank available.
Hours: Zero hours, Part-time and Full-time positions available. Full-time is 37.5 hours per week; part time from 15 hours per week.
Working base(s): Crisis Café – negotiable between Watford, Stevenage, Ware and Hatfield – expectation to travel to other sites where necessary with mileage paid (when not working at home base)
Reports to: Crisis Café Team Leader
About the Crisis Service
Hertfordshire Mind Network’s Nightlight Service (Café’s, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
Purpose of the Post
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service.
You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering quality, person centred mental health crisis support.
Closing date for receipt of applications is 2nd April 2024
Interviews shall take place on a rolling basis.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
The Outreach Team work in a person centred way, finding people who are currently homeless, or rough sleeping. The hours of the role at 5am to 1pm (there is some room for flexibility on this, however it must be early morning). We cover the entirety of Bedford, including rural areas, so the post holder must have a valid UK driving license, with access to a car. As we also cover town centre locations, the ideal candidate has to be able to walk fair distances, in all conditions (between 10 and 15,000 steps per day). Our ideal candidate has great interpersonal skills, with the ability to adapt their approach to suit the needs of the people that they are supporting, including being able to liaise with other services within SMART and other key stakeholders. The right person for this role has an understanding of the key issues facing someone who is homeless and is able to work in a creative way to engage with people from all backgrounds.
KEY TASKS
- To be friendly and approachable and provide outreach support to those who are homeless in Bedford.
- To be able to keep calm and de-escalate any challenging behaviour.
- Work alongside Bedford Borough Council to find housing solutions for those who are rough sleeping and/or homeless.
- Be organised in your approach, keeping accurate records on our internal Case Management System (InForm).
- You must be comfortable using all aspects of Office, including Excel.
- Support and encourage individuals to access specialist support, where desired, e.g. GP treatment and advice, Mental Health support, drug and alcohol support, harm reduction advice.
The client requests no contact from agencies or media sales.