Operations Support Officer Jobs in Belfast
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£30,000 - £35,000 (per annum) + benefits
35 hours a week
Remote (with 1 or 2 visits to our head office RG41 5RD a month)
About the role:
We are looking for a Community Liaison to support and empower communities across the UK to be more stoma friendly and provide better support to those living with a stoma. We are a national charity and want to enable individuals, support groups, hospitals and other organisations to collaborate locally and your role will be to facilitate and encourage this.
You will be an ambassador for Colostomy UK, speaking on our behalf, promoting our support services, activities, and campaigns nationwide. Identifying and detecting opportunities for the development and growth of our charity will be an exciting part of this role, alongside ensuring we are reaching as many beneficiaries as possible that want or need our support.
This role is remote, with extensive UK wide travel. Most of your time will be out and about meeting people, so if you are a confident driver with access to your own car for business use, this would be an advantage. This role may involve overnight stays, early mornings, evenings and weekends so flexibility is a must. You will spend 1 or 2 days a month working at our Head Office, RG41.
You’ll need to have a naturally confident and amicable demeanour, with the ability to build rapport and long-lasting meaningful relationships with professionals across different industries and individuals within the community. You’ll have strong organisational skills that reflect the ability to perform and prioritize multiple tasks and manage a busy diary that takes you across the country. As an excellent communicator with strong ability to influence, you’ll be comfortable networking and delivering training to large groups of people. You’ll be resourceful, proactive and efficient, with a flexible community-oriented approach.
Core role responsibilities
· Develop strategies and activities to enable us to engage all demographics in the communities.
· Develop, maintain, and build key relationships with stoma care nurses, support groups and individuals in the stoma community.
· Support individuals to set up support groups in their area and act as a mentor to help them develop and grow the group, ensuring that we have a strong presence across the UK.
· Facilitate dialogue and community collaboration between local organisations; schools/ universities, businesses, charities and individuals.
· Work closely with event organisers and our Volunteers Manager to ensure we are represented at stoma open days, fundraising events and local events.
· Manage the delivery of our face-to-face and virtual active ostomates, and care workshop programmes.
· Develop, manage and deliver Stoma Awareness Training to an array of organisations looking to upskill their staff. This includes upskilling our volunteer team to be able to also deliver this training nationwide.
· Identify local fundraising opportunities and discuss potential opportunities with the Fundraising Manager.
· Support the Volunteer Manager to develop and deliver the volunteer and engagement strategy for mutual volunteer support, working closely with them regarding volunteer roles and their requirements.
· Work with the CEO and Marketing & Campaigns Manager to ensure representation at different meetings and forums across the UK.
· Write and present regular reports for team, management and board meetings.
The job pack includes the full job description and person specification.
Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We also advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.
We have a range of benefits that we offer our team, these include:
· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.
· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
· After two years of service, annual leave allowance increases by one day per year until you reach 30 days (pro rata)
· Season ticket loan
· 5% contribution to pension scheme
· An extra day holiday for your birthday and one day off a year to volunteer
· Training and development opportunities to support your learning and growth
· Fresh fruit in the office
·Free on-site parking
How to apply:
Please send your CV and a one page covering letter to Leanne Wood, Head of Support and Operations by midnight on 1st January 2024. Details of what to include in your cover letter can be found in our job pack. Please also attach a completed equal opportunities monitoring form.
First interviews will take place via Zoom and second interviews will be in person at our Head Office in Winnersh. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post and all applicants must be eligible to work legally in the United Kingdom.
In your cover letter, please tell us:
• About your relevant experience
• What skills and qualities you will bring to the role
• Why you’d like to work for us
• Where you saw the job advertised
The client requests no contact from agencies or media sales.
You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:
- Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
- Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
- Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
- Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
- Pastoral Care promoting the welfare of children and ensuring their needs are being met.
- Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
- Urgent Pastoral Care, for young carers and their families, who are struggling to cope.
As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.
Please see the JD for full details.
The client requests no contact from agencies or media sales.
The deadline for applications is Tuesday 2nd January 2024
Location: Flexible global location with CET compatible time zone, ability to travel to Europe or US twice a year. Candidates must have the right to work in the country from which they are applying.
Reporting to: Executive Director
Annual salary: €60,000 - €80,000 EUR, salary will be adjusted to the cost of labour for the country in which the candidate resides.
Contract type: 1 year contract with the possibility of extension, consultancy arrangement also considered. The Global Commons Alliance is a sponsored project of Rockefeller Philanthropy Advisors (RPA) through which the candidate will be contracted.
Working hours: Full-time
Candidate level: Non-manager
The Global Commons Alliance (GCA) is a network of organisations driving collaboration, innovation and funding, currently formed of 5 core components and over 70 partners. We come together from all over the world, bringing together rigorous science with diverse ideas, perspectives and solutions, in order to change mindsets, actions and systems to safeguard the ‘global commons’, the interconnected systems that support life on Earth: from the Arctic sea ice to the Amazon rainforest, from critical ocean currents to our fresh water network. Our vision is a safe and just future for people and planet. Our mission is to mobilise citizens, companies, cities and countries to accelerate systems change, and become better guardians of the global commons.
Of the GCA’s 5 components, the Earth Commission is pioneering a scientific framework defining the safe and just boundaries for a liveable planet, and the Science Based Targets Network translates this into clear goals for companies and cities. Earth HQ communicates with the public, informing them about the issues and creating pressure for action. Systems Change Lab provides insights and tracks progress on the radical changes required, and the Accountability Accelerator designs and supports ways to hold companies accountable to their commitments.
The GCA Core Team, which supports the 5 components and the GCA’s shared ambition, is looking to strengthen its operational capacity with an Operations Lead.
Purpose of role
The Operations Lead will provide a vital function to the Global Commons Alliance team, leading core team operations. The Operations Lead will work closely with the Executive Director to ensure the Global Commons Alliance Team operates efficiently and effectively.
This is a full-time position at the heart of a dynamic and active organization, focusing on nature and climate action around the world.
The job holder will have the following key responsibilities:
1. Core team operations
- Maintain a management information system of electronic files for the Core Team in coordination with RPA.
- Format reports and presentations as needed and assigned by Core Team members.
- Support event coordination by managing partner contact database, drafting and managing invitations & RSVPs, as well as follow-up material in support of Core Team members.
- Support scheduling for larger internal & external meetings, online and in-person.
- Contribute to planning, design and execution of GCA workshops with component teams.
- Make and manage travel arrangements for the Executive Director and Core Team members for meetings and conferences.
- Administration of expenses for Core Team members via RPA’s online systems.
- Enable continual strengthening of GCA’s operations by designing and overseeing the implementation of plans to improve systems, processes and behaviours, together with a team across all components of GCA.
2. Recruitment and personnel
- Develop and continually update the overview of GCA Core Team staffing, roles and responsibilities.
- Manage the recruitment process of new Core Team staff.
- Manage the drafting and negotiation of contracts and fees of Core Team staff together with GCA Executive Director, Finance Lead and RPA.
- Develop and oversee the implementation of recruitment and onboarding policies and practices for the Core Team.
3. Governance Support to GCA Executive Director
- Support the Steering Committee Chair and Executive Director in the timely preparation of agenda, materials, minutes and planning for all Steering Committee meetings.
- Keep up-to-date Steering Committee member bios, contact information, and relevant distribution lists.
- Support Executive Director to prepare for, and coordinate meetings of the Coordination Team and Core Team.
- Agenda management and scheduling for Executive Director.
- Support the Executive Director with administration of expenses via RPA.
The ideal candidate will be active in the environment-development space and a highly motivated, structured and constructive individual who enjoys organisational challenges and is able to work as a key player in a small, global team to support operations across multi-dimensional programmes.
Experience and qualifications
- Minimum BA/BSc level degree.
- At least 2 years’ work experience providing administrative or operational assistance in a larger, international organisation.
- Familiarity in dealing with scientific organisations.
- Experience with executive level support.
- Extensive working knowledge of Microsoft Office Suite and Web-based tools and demonstrated capability to learn new software.
- Qualifications within- and some knowledge of climate, environment or development sector preferred.
Skills and desired personal traits
The Operations Lead will bring to our lean, entrepreneurial, and dynamic team the following ways of working:
- Highly self-motivated, with the ability to work independently and flexibly as part of a small, multi-functional, multi-cultural team in a fast-paced environment.
- The responsibility and independence to work in a remote environment, with the ability to perform routine duties, handling a variety of tasks simultaneously, setting priorities and scheduling own work.
- Strong organizational skills with a keen eye for detail, accuracy, process and efficiency
- Sound judgment, including the ability to use and show discretion and maintain high level of confidentiality.
- High degree of diplomacy and integrity.
- Excellent written and spoken communication skills and comfortable with communicating with a wide array of stakeholders, both internally and externally.
- Fluent English.
- Proficiency in additional languages is an advantage.
- Commitment to our vision and mission.
The deadline for application is Tuesday 2nd January 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
JOB TITLE: Operations Officer (Maternity Cover)
CONTRACT: 0.6 (8 months, approx. February – September)
SALARY: up to £25,000 pro-rated
REPORTS TO: Chief Operating Officer
PURPOSE: To provide varied support to the Chief Operating Officer. The role involves tasks within HR and Operations including tasks such as minuting meetings, organising in-person meetings and assisting staff with day-to-day queries. This is a key role in a fast developing and exciting organisation, with passionate people committed to protecting freedom of speech.
LOCATION: Home based with the ability to travel to London for monthly team meetings. Costs covered by the FSU.
DEADLINE: 4th January 2024
Who are we?
The Free Speech Union is a non-partisan, mass-membership public interest body. We stand up for the speech rights of our 11,000 members and campaign for free speech more widely. Our in-house legal counsel, working with our casework team, coordinates legal representation for members in difficulty. Our research arm publishes briefings on where free speech needs to be better protected. Our events arm organises events in pubs (“speakeasies”) and stages regular public debates. The FSU has sister organisations in South Africa, Australia and New Zealand, with more to come.
Duties will include (but are not limited to):
Assisting the COO with ad-hoc tasks to ensure the smooth running of the organisation.
Acting as administrator for Outlook365, SharePoint, annual leave (WhosOff), and Bupa accounts.
Minute taking for in-person and online meetings.
Planning staff events – booking meeting rooms, lunches for monthly meetings, travel and accommodation for all staff members.
Checking receipts and processing expense forms.
Filing receipts and other documentation.
Ensuring the SharePoint filing system remains organised and accessible.
Managing the recruitment of new staff (posting job adverts, liaising with candidates, arranging interviews and sharing applications with the relevant managers).
On-boarding new staff.
Essential: Work experience
Work experience in an admin role.
IT Proficient: Outlook 365, SharePoint, PowerPoint, Word, Teams.
Use initiative and take a pro-active approach.
Extremely well organised, calm, discreet and comfortable working with strong personalities.
Communicator – excellent standard of literacy and written communication skills for the purposes of communicating with members and third parties.
Agreeable – good interpersonal skills with people at all levels.
Homeworking – has premises, equipment and systems to enable productive working from home.
Experience using Microsoft Office applications.
Experience in a similar supporting role.
Experience working remotely.
Applicants should send a CV and introductory letter. The FSU is actively recruiting for this role and may withdraw it at its discretion.
TERMS AND CONDITIONS
Employer pension contribution of eight per cent.
Full access to our learning and development programme.
20 paid holidays per calendar year (pro rata) plus public holidays.
This post is subject to the requirements of a one-month probationary scheme for new staff only.
Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
The FSU values diversity. We are an equal opportunity employer and consider qualified applicants without regard to Age, Disability, Gender Reassignment, Marriage or Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, Sex.
The client requests no contact from agencies or media sales.
Face-to-Face Membership Operations Manager - Central England & North Wales
Location: Flexible in UK
Salary: £36,577.00 - £39,267.00 Per Annum
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Our CEO, Beccy Speight, said to the whole RSPB workforce in November 2023 that "our members are the beating heart of the RSPB" and we have ambitious plans to significantly grow our membership to 1.5 million by 2030 so that we can deliver our saving nature strategy. The F2F (Face-to-Face) Membership Team is responsible for bringing in the majority of our new members, and our contribution needs to grow too. We'll achieve this by working together as one team with relentless energy and focus to deliver quantity and quality, improving our ways of working to be as efficient and effective as possible, and by creating a working environment where everyone can thrive.
This key role in the F2F Membership Team exists primarily to lead and manage a disperse team of Area Managers across the Midlands, North Wales and Mid-Wales in the successful delivery of the in-year F2F membership work plan and associated key performance indicators (KPIs). As such, the successful candidate will ideally be located within this region, for travel purposes.
As a member of the F2F membership management team, this role also supports the performance and development of the wider F2F Membership Team, our collective skills, ways of working, and culture.
What's the role about?
Using recognised management and leadership tools and working through a team of F2F Membership Area Managers, developing a culture of high performance amongst the F2F membership workforce, encouraging team members and others to meet and exceed their targets, in order to maximise RSPB income.
Leading and supporting the team to achieve performance benchmarks (compliance, standards and best practice) ensuring expectations are clearly communicated and acted on to deliver excellent customer service.
In collaboration with other F2F Membership Operations Managers and the General Manager, monitoring performance across all F2F membership KPI’s, to ensure agreed targets and budgets are met.
Implement key strategic tasks as defined by General Manager and Head of F2F Membership that will shape the future of membership recruitment at the RSPB, ensuring we deliver excellence leading to growth.
In collaboration with F2F Membership Operations Managers, Membership Venues Managers and F2F Area Managers ensure venue capacity matches operational requirements so that teams have the right opportunities available and that targets can be met.
Working with counterparts and the General Manager and F2F Membership Business Development Manager, implement strategic business initiatives and changes required for the organisation in order to adapt to changes in the operating environment (market place), and ensure smooth transition of new projects (including growth) into business as usual delivery.
Working with peers across F&C and UK Countries, share and implement tools and processes that will gain alignment and reduce duplication, to deliver the best business outcome and return on investment (RoI) for income generation.
Essential skills, knowledge and experience:
- Understanding a sales team (motivation and capabilities).
- Understanding team dynamics and what it takes to lead a team successfully - recognising competence and commitment as drivers for success.
- Proven skills in leadership and management of a successful sales or income-generating team.
- The ability to focus self and others on what is within our control and influence, bringing energy to the right areas in order to deliver business priorities.
- Able to implement change across a dispersed team.
- Experience in collaborating with colleagues across departments to achieve shared goals.
- Able to manage self to prioritise high volume of competing objectives.
- A proven sales and/or fundraising/membership recruitment track record.
- Proven experience of improving ways of working to deliver greater results.
- Able to effectively implement HR policies and processes, including performance management.
Desirable skills, knowledge and experience:
- Leading through a tier of team managers in a role with regional responsibility.
- Understanding of charity fundraising and/or membership.
Closing date: 23:59, Sunday, 7th January 2024
We are looking to conduct interviews for this position from 15 January 2024.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The Furniture History Society (the “Society”) is seeking a Finance & Membership Officer (the “Finance Officer”) to manage its finances and membership. The workload is split approximately 50/50 between finance and membership. The post is part-time, paid and you will work from home.
The Society is a membership organisation having approximately 1,000 members divided as to two-thirds in the UK and Ireland and one-third in the rest of the World. It is constituted as an unincorporated charity governed by a Council (i.e., the charity trustees). The Society is administered on a day-to-day basis by the Treasurer and three unpaid honorary officers. They are supported by a small group of self-employed contractors each with responsibility for a specific area of activity (e.g., Website Officer, Events Secretary, Finance Officer).
The Society was founded over 50 years ago to study furniture of all periods, places, and kinds, to increase the public’s knowledge and appreciation of it, and to assist in the preservation of furniture and its records. It fulfils these objects by: publication (including a widely respected journal Furniture History, and a quarterly Newsletter); organising a programme of events and tours; educational programmes; and the maintenance of an on-line resource, British & Irish Furniture-Makers On-line.
Your duties and responsibilities
The main elements of the Finance Officer’s role are to:
- Maintain the accounts of The Society
- Prepare quarterly management accounts for Council
- Prepare an annual budget in conjunction with the Treasurer
- Complete VAT and Gift Aid returns for HMRC
- Liaise with independent examiners the completion of the annual financial statements
- Complete the Charity Commission’s annual return
- Maintain membership database and collect subscriptions (about one-half are paid by Direct Debit)
- Raise institutional invoices and deal with subscription agents
- Deal with membership queries
- In conjunction with the Website Officer and the external web designer, manage the website with particular reference to the membership area
- Advise The Society’s printers of the distribution of publications
- Attend meetings (approx. 8 per annum) of the Operations Group consisting of the officers and committee administrators and chaired by the Hon. Treasurer
- Attend meetings of the trustees (four per annum) and its committees (as necessary). Meetings are usually held by Zoom but Council and the Operations Group each meets once or twice a year in person in central London
- Monitor stock of publications and Society’s archives in an external storage unit.
Terms and Conditions
The Finance Officer is a self-employed contractor retained on a Contract for Services.
Time commitment: Three days per week averaged over the year. Commitments necessarily vary from week to week and peak workload is in July.
Remuneration: Appropriate to experience and qualifications but in the region of £1350 per month. Paid 14 days in arrears against monthly invoices.
Notice: One month during the Trial Period and three months thereafter.
Trial period: Three months.
Expenses: Necessary out-of-pocket expenses will be reimbursed against vouchers and receipts in accordance with the terms of the Society’s Guidelines for the reimbursement of expenses.
Place of work: The Finance & Membership Officer will be based at his/her home and is expected to provide all the necessary office facilities such as PC, printer; broadband access, &c. without charge.
Mobile telephone & laptop computer: A mobile telephone and an entry level laptop will be provided for use only in connection with the Society’s activities. The mobile telephone rental and all business calls will be paid for by the Society.
To be successful in this role you will ideally need:
1. An accounting and/or finance qualification
2. Proven experience of working within a membership organisation
3. Experience in financial analysis and forecasting coupled with attention to detail
4. Experience in the production and interpretation of financial reports
5. Good communication and interpersonal skills to deal with a variety of internal and external stakeholders and the ability to build effective working relationships
6. The ability to work independently, accurately, and efficiently with minimal supervision
Short preliminary interviews will be held by Zoom on week commencing 1st January 2024. Final interviews will take place in person in central London during the week commencing 8th January 2024. The successful candidate is expected to take up the post within one month of appointment. There will be a hand-over with the present incumbent.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the St Vincent de Paul Society (SVP) as our new Twinning Support Officer. “Twinning” is the way in which the SVP groups developed countries to provide support to SVP groups in developing countries and may also be known as Overseas Aid.
The SVP is currently 'twinned' with local groups in India, Sudan, South Sudan, Grenada, Guyana and Romania. Support is provided by members of the local SVP in each country on a person-to-person basis and each local SVP group decides how funds can be used most effectively to support those in need. The financial support received by SVP groups in developing countries enables them to provide immediate emergency aid to those in need as well as financing longer term projects and schemes that help the local communities to become self-sufficient.
The appointee will oversee the coordination and administrative operations of the Twinnage programme. They will provide support to the National Twinnage Committee, Head of Twinnage and Twinnage Officers in England and Wales. They will also provide a central point of contact for our six overseas twin countries and SVP HQ – Confederation International of SVP.
We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a diverse and flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.
Working Hours = You will be contracted to work 25 hours per week
Location = This is a remote/home-based role however occasional travel may be required
Contract = Permanent
Salary = £15,639.00 per annum (£23,458.50 FTE)
Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays, competitive pension scheme, birthday reward varying each year, enhanced maternity pay, buy/sell holiday schemes, cycle to work schemes, Perks at Work, Employee Assistance Programme (EAP) and lots more.
YOUR MAIN RESPONSIBILITIES:
- Respond to general queries and assist to resolve any issues that may arise, linking in with internal departments when necessary.
- Assist with the allocation of pairing SVP groups in England & Wales with overseas SVP groups.
- Provide clerical support to the National Twinning Committee, including taking minutes at quarterly meetings.
- Support the Manager in assisting to manage the portfolio of overseas programmes and projects.
- Liaise with the Finance Department on financial related enquiries and assist to resolve any issues.
- Be the main point of contact for SVP Members and Staff in relation to the overseas programme.
- Coordinate stories / articles for publication and liaise with the Communications department.
- Oversee and maintain the overseas social media channels.
WHAT YOU WILL NEED:
- A good level of English and Maths.
- Work experience in an office environment within an admin based role.
- A proven ability to take responsibility for a database.
- Strong experience of working in a customer service role.
- A high level of proficiency in using a database, Microsoft Office 365 including Outlook, Word and Excel.
- A drive and passion for the charity sector.
HOW TO APPLY:
If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. All suitable applicants will be sent a short application form to complete.
If you require any adjustments throughout your journey with us, please let us know.
Closing Date for CV’s = 29th December 2023
Deadline for Application Forms = 7th January 2023
Interviews = TBC
We encourage early applications as we may close the listing early when sufficient applicants have been received.
ABOUT THE SVP:
The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.
The client requests no contact from agencies or media sales.
We are looking for someone enthusiastic about the care and conservation of historic buildings who will ensure the delivery of the maintenance programme at over 100 grade I and II* listed churches in the North of England. This is a home-based role, with regular travel across the North region.
Working within the national conservation team and alongside the conservation projects manager, you will be the main point of contact for all maintenance related issues, liaising closely with contractors, local groups and volunteers, and developing volunteer training programmes in church maintenance reporting and conservation cleaning.
You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working on churches throughout the North of England it is essential you have a full driving licence.
We would be delighted to hear from you, if you’d like to talk to us about this role before you apply please contact Craig McHugh, Conservation Projects Manager.
How to Apply
If you would like to apply for this role, please visit our website to begin your application. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is Friday 15th December 2023, 12 midnight.
The interviews will take place in Manchester on Tuesday 9th January 2024.
Please note that the interview date and location have been specifically been chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Title: HR Officer
Reports to: Director of Operations
Status: Full-time, initial 1-year contract with possibility of extension depending on funding
Location: Home based in the Netherlands or UK
Salary: EUR 34,700 to EUR 38,000 / GBP 30,100 to GBP 33,000
Overview: This exciting role champions Stichting Capitals Coalition’s people-focused approach to leadership and management. As a small non-governmental organization with team members in multiple countries, we recognize that it is the Coalition’s people and culture that drive success, and we are looking for someone with excellent interpersonal skills to help us build our team. The responsibilities of this position include fostering staff well-being, overseeing training and development programs, managing the recruitment process, facilitating employee induction, actively organizing and participating in team meetings, and promoting ongoing professional development. The successful candidate will be highly organized with an understanding of human resources good practice, particularly in the areas of recruitment, induction, and well-being. Working within our small, collaborative operations team, they will be enthusiastic, self-motivated, able to work independently and have a strong commitment to the Capitals Coalition's purpose.
Roles & Responsibilities
• Work closely with team members and external stakeholders to establish, monitor, and grow a program of support, learning, and development for the Capitals Coalition team. This includes the following areas:
- Recruitment: administering the role development and recruitment processes for Capitals Coalition including placing adverts, liaising with candidates, arranging interviews, contracting, and ensuring learning from recruitment is acted upon.
- Induction: overseeing induction processes for Capitals Coalition new starters ensuring everyone receives the information, support, and training they need to deliver their roles.
- Staff development: working with the Executive and Leadership Teams to develop and implement an annual training calendar for the Capitals Coalition, balancing individual and team needs identified through twice-yearly reviews and organizational priorities
• Organize an annual program of team meetings and activities designed to grow positive working relationships in line with Coalition operational and strategic priorities. Specific tasks include setting up and coordinating weekly, quarterly, and annual team meetings and working collaboratively to develop appropriate agendas.
• Act as a first point of contact for all queries relating to HR, well-being, and people management within the Coalition. Specific tasks include,
- Maintaining accurate records with respect to length of service, sickness, and contracting details.
- Processing relevant paperwork and contracts including any changes in terms and conditions, new hires, and contract extensions.
- With support from the Operations Director, updating and ensuring adherence to Coalition policies and procedures relating to staffing.
- With support from Operations Director and Operations Manager, providing information to support monthly payroll processes and acting as a liaison for payroll providers as appropriate.
• Use effective interpersonal and communication skills to provide support for the wellbeing of all staff as individuals and as a team through:
- Coordinating and administering the twice-yearly review process
- Coordinating and organizing annual engagement surveys to gather feedback and implement strategies to enhance job satisfaction and team morale
- Administering sick leave processes in the UK and in the Netherlands.
• Take on additional tasks as required to support the delivery of the Coalition’s operational plan.
What we’re looking for (qualities and competencies)
• Relevant experience of working in a role related to people management and/or a relevant HR related qualification.
• Experience of recruiting and/or supporting the development of individuals and teams, with a preference for experience in small, non-profit organizations.
• Understanding of legal context with respect to HR policies and practices in UK and/or the Netherlands.
• Knowledge of good practices relating to recruitment, retention, and development of staff teams.
• Proven experience working in an agile, purpose-driven environment.
• Proven experience in organizing events, meetings, and programs of work.
• Proven interpersonal skills with the ability to collaborate with people across cultures and backgrounds.
• Open, inclusive, and respectful way of working.
• Highly adaptable with excellent time management and organizational skills, demonstrating a high level of attention to detail.
• Strong communication skills (written and verbal) in English.
• Active interest in sustainable development (social and environmental issues) and commitment to the purpose and work of Capitals Coalition.
• Competent IT user (MS Office, Slack, Trello, Zoom) with access to own laptop.
• Self-motivated and organized with the ability to manage multiple tasks and prioritize effectively.
• Demonstrable adaptability to work efficiently in a remote environment.
• Dutch language skills.
Capitals Coalition is a purpose-driven global collaboration transforming the way decisions are made by including the value provided by nature, people and society, and the economy. Capitals Coalition hosts an open, pre-competitive space for organizations to come together, share best practices, tackle collective challenges, co-create solutions, and champion a systemic approach to addressing nature loss, climate change, sustainable development, and social inequity.
Occasional travel as required
The client requests no contact from agencies or media sales.
Could you help to support bullied children and their families? Kidscape is an award-winning national charity looking to develop our work in Wales.
As a senior leader within the organisation, the Director Cymru will work closely with our CEO, Director of Operations and Head of Finance to ensure we continue to develop and deliver our high-quality services, build strategic networks and support the fundraising strategy.
Lead on development and delivery in Wales
Contribute to business growth in Wales
Manage Volunteering in Wales
Coordinate Delivery of Training and Workshops in Wales
Direct evaluation and impact in Wales
What you'll get working at Kidscape:
- We support flexible working
- We work remotely
- We are a family-friendly employer
- We promote staff health, wellbeing and personal development
- We are very friendly and approachable
- You'll be contributing to an incredible cause
What we are looking for:
- Ability to develop and deliver project plans, ensuring objectives and timescales are met.
- Ability to manage and motivate both staff and volunteers
- Strong understanding of the issues and challenges that arise when working with associates and volunteers
- Strong awareness of equality and diversity and ability to translate to effective action
- Excellent written and verbal communication skills, including the ability to network effectively
- Good planning and organisational skills and ability to manage multiple priorities to successful conclusions
- Ability to work on own initiative to find creative solutions to problems
- Experience of programme management; ideally within a child or youth setting
- Experience of developing and delivering systems and processes to support programme delivery
- Relevant, recent and substantial experience of coordinating support, advice and training to the children’s workforce
- Experience evaluating and improving services through impact measurement
- Management of Freelance associates and volunteers with a good working knowledge of HR Processes
- Developing partnerships and managing contracts with external providers
- Experience of promoting charity programmes and building networks either at a national or regional level
- Experience of people management and coaching
- Experience of setting up projects in a target driven environment
- Facilitation, training and public speaking
If this sounds like you, we'd love to hear from you! To apply, please go to our website.
The client requests no contact from agencies or media sales.
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We are now looking for an Administrative Support Officer to join our team on a full-time, permanent basis.
- Generous annual leave (25–30 days pa plus statutory days)
- Pension scheme (up to 13% contribution by the Foundation)
- Private medical insurance that includes dental, eye care and mental health (on completion of probation)
- Comprehensive training and development plan and dedicated budget
- Employee assistance programme
- Season ticket loan
- Cycle to work scheme
- Flexible working (part-time, home working, compressed hours, job share etc.)
- Volunteering opportunities (two days per year)
We’re committed to supporting every one of our team members to achieve their full potential as we understand that every single person working with us is vital to both our success and the success of the organisations we support. That’s why we prioritise your development as well as providing flexible working options and volunteering days. So, if you’re ready to engage with a variety of people and make a real difference, read on and apply today!
As an Administrative Support Officer, you will work with Lloyds Bank Foundation’s People and Communities team to coordinate, manage and monitor internal and external activities, working closely with the PA to the Director of Communities and support to the Communities Team. The People and Communities team are working with six local areas to strengthen small community led organisations and find new ways of designing and resourcing services so that people facing complex issues get the support they need, when they need it and in ways that work best for them.
You’ll be an energetic and motivated member of the team, who is unphased by working to deadlines or under pressure and has a good eye for detail, enabling us to deliver our emerging programme of work with excellence.
You will act as a first point of contact for the team and will be proficient in handling enquiries and issues in a friendly, professional and efficient way. You will also have previous experience of organising and delivering multiple meetings/workshops simultaneously.
Additionally, you will:
- Provide administrative tasks to support the team
- Organise events, workshops and meetings
- Work with colleagues on communications such as newsletters and presentations
To be considered as an Administrative Support Officer, you will need:
- Excellent written and verbal communication skills
- Strong organisational, administrative and prioritisation skills to work effectively on own initiative to resolve issues/enquiries and manage multiple tasks
- Excellent time management skills to plan and prioritise workload
- Impeccable attention to detail, organisational skills and ability to manage your own time and workload across a number of workstreams, delivering on deadline and on budget
- Commitment to equal opportunities and to tackling disadvantage and willingness to uphold the Foundation’s values in all areas of work
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria.
If you are not able to use our online application system and you would like to apply in a different way, such as having the application form in a Word format or if you would like to submit your application as a video, please contact our HR team to explore this further. Please refer to our website for more information.
The client requests no contact from agencies or media sales.
Job Title: Service Development and Evaluation Officer
Salary: £30,282FTE (£18,169.20 Pro Rata)
Working Hours: Part Time - 21 hours per week - flexible to include Tuesdays
Location: Home based remote working, UK based only
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave (24 days pro rata) plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We have an exciting opportunity for a Service Development and Evaluation Officer to work in our busy Service Development Team. This role supports the charity in its aim of providing an excellent service for every parent by gathering, monitoring and analysing parent feedback of our services. The role can be varied and involve working across multiple teams providing insight and data to continually improve services for parents.
The successful candidate can be based anywhere within the UK with this remote opportunity. We are looking for someone with good analytical skills who can communicate their findings to a variety of audiences. You would work closely with the Service Development Manager and Head of Service Development.
· Design and implement evaluation and reporting tools across a range of services to assess quality, outcomes and impact, of our paid for courses, working closely with service delivery teams.
· Respond to queries about the course evaluation and parent feedback process from parents, NCT staff and NCT practitioners.
· Act as a source of expertise on data collection, analysis, and reporting for colleagues across the organisation.
· Develop approaches to piloting and evaluating new or adapted models of service delivery as part of the service development team.
· Select the most appropriate quantitative or qualitative methods to collect analyse and report data
· Conduct quantitative and qualitative data analysis and reporting to guide individual and service-level quality and development improvement work.
· Mine NCT’s internal data and evidence and develop new approaches to capturing parent insight in collaboration with teams across the organisation to ensure that parents’ experiences and views underpin the organisation’s work.
· Build and maintain reports and reporting processes to ensure timely availability of actionable insight to inform service delivery, quality assurance and improvement.
· Communicate parent insight and contribute to monthly reports for directors.
· Build and develop a clear evidence base to underpin NCT’s work, including practitioner development, service quality and innovation.
· Collect parent feedback using NCT’s IT systems to extract client information, ensuring data is accurate and GDPR compliant.
· Building rapid testing surveys using the most appropriate datasets and questions to inform market research across the organisation
· Use qualitative and quantitative methods to gain insight about our services to inform development work.
· Adapt processes as NCT integrates with developing IT systems while maintaining data integrity and accuracy
What are we looking for?
You would be a great fit for this role if you have strong Microsoft Excel skills so that you can successfully navigate and analyse data. You need to be highly organised and efficient using your excellent IT skills to complete tasks in a timely manner. As well as excel you will need to be proficient using collaborative working across the Teams/Sharepoint ecosystem. You will be comfortable speaking with colleagues both 1:1 and contributing to Team discussions and be able to work on your own initiative to get tasks completed.
Please visit our website and refewre to the description and further information
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page .You can Also find further details and information on our website at NCT.
Closing date for applications: Noon, 18th December 2023
Interview dates: 3rd and 4th January 2024
Interview format: Virtual video call – flexible around your working day
The client requests no contact from agencies or media sales.
- Home-based with monthly travel to Oxford and occasional travel within Europe.
- Full-time post – 37.5 hours per week
- Salary: £39,500 per annum
- Fixed term position until 31 December 2027
- Job reference code: EU Horizon Project Manager WP5
- Apply by: 11:55 pm on Wednesday 13th December 2023
- Interviews: 19th – 20th December 2023.
- Start: 1 March 2024 or as soon as possible.
About The Centre for Sustainable Healthcare
The Centre for Sustainable Healthcare provides research, training and strategic input to national and local health programmes. The Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. The programme is supported by our sustainability metrics team who evaluate the environmental, social and financial impact of clinical pathways and services, healthcare products and healthcare organisations. The Education Programme provides training and continuing professional development in sustainable healthcare and planetary health for healthcare professionals in the NHS, higher education institutions and medical schools, professional bodies and other healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.
About the Horizon Europe Project: ‘KitNewCare’
The Horizon Europe initiative is the EU’s key funding programme for innovation and research to tackle climate change and achieve the UN’s Sustainable Development Goals. CSH is part of a consortium of organisations across the UK and EU that has been funded by Horizon Europe to develop and disseminate a model for sustainable healthcare. The ‘KitNewCare’ project will focus on the medical specialty of kidney care, due to its large disease burden (e.g. 10% of Europeans have impaired kidney function severe enough to impact their health status) and its significant resource footprint, particularly in the use of dialysis in clinical settings. The main pilot sites are in Poland, Spain, Italy and the Netherlands.
The project comprises several inter-related work packages, with different organisations leading or contributing to each package. These include: developing the knowledge base of sustainability trends, costs, hotspots and solutions across the EU; piloting organisational and workflow optimisations and technological innovations to improve sustainability in kidney care; and upscaling, disseminating and implementing solutions identified through the development of guidance, toolkits and training resources.
About the role
The Project Manager for Benchmarking Tool & Best Practice Guidance Development will be responsible for the successful delivery of Work Package 5 (Best Practice Guidance and Tools), which focuses on the design and development of a benchmarking dashboard and converting the results of the project into green kidney care guidelines. This will involve monitoring and managing the relevant milestones, deliverables and risk registers. The Project Manager will link with the software company and part-time local project coordinators in 4 pilot clinical sites (in Italy, the Netherlands, Spain and Poland) to design, pilot and evaluate the dashboard. The role will involve coordinating with other Work Packages including on training of local teams (WP6), developing a life cycle assessment model (WP2) and impact evaluation of changes to organisational and workflow optimisations (WP3).
- Project management of Work Package 5 (Best Practice Guidance and Tools) of the Horizon Europe project on sustainable kidney care (KitNewCare).
- Coordination with other Work Packages as required.
- Support of the development of a 4-factor Life Cycle Assessment model and database which captures health outcomes, financial, environmental and social impacts (WP2).
- Support of the application of the model at the four project pilot sites (Utrecht, Modena, Madrid, Warsaw) (WP2 & 3).
- Overseeing of the design, technical development, implementation and validation of a benchmarking dashboard, based on the 4-factor Life Cycle Assessment model and database, including:
- To set up and liaise with a stakeholder group to agree the metrics for a benchmarking tool.
- To liaise with an online software provider to create the benchmarking tool.
- To pilot and evaluate the benchmarking tool with the projects’ immediate and extended pilot sites.
- Exploration of the transferability of the benchmarking dashboard to other specialties.
- Development of best practice guide for sustainable kidney care based on the findings of this project and existing guidance and research.
- Participation in consortium meetings and liaison and coordination of activities with the KitNewCare project manager and consortium members.
Please see the full job description attached.
The client requests no contact from agencies or media sales.
This is a great opportunity for someone who enjoys having great autonomy in organising their own work and using their broad fundraising skills and drive to make a positive impact. If you enjoy a challenge and like to see the direct results of your efforts, then this role is for you!
Location: Remote/home-based – with occasional travel to Newham, East London.
Reporting to: Operations Manager
Hours: 24 hours a week (over 3 set days or worked flexibly)
Salary: £16.96 per hour (£21,166 per annum) plus pension contribution and employee wellbeing package.
Purpose of role:
As part of our small and flexible team, the Fundraising and Development Manager is primarily responsible for maximising income and support for Treasures Foundation, so that we can continue with our success and meet our ambitious plans for expansion.
The Fundraising and Development Manager reports to the Operations Manager.
- Maintain and implement our Fundraising Strategy with a focus on Trusts and Foundations, whilst developing other streams of revenue, including corporate partnerships, online fundraising, major donors and the potential creation of a social enterprise.
- Contribute to the ongoing development of the organisational strategy for the charity.
- Build on the successful development of the current fundraising programme to ensure the growth and consolidation of key income streams.
- Work with the CEO, Operations Manager and Finance Manager to identify and scope project plans and budgets.
- Identify new and creative opportunities for increasing and generating income.
- Produce attractive and engaging materials to support the fundraising plan and present a compelling case for support to funders and donors. This includes maintaining the website and social media platforms.
- Attend interviews and meetings with funders (usually via zoom/phone) as part of the application or reporting process.
- Work alongside the Operations Manager and Finance Manager, to collate and analyse information from our Lamplight monitoring database, to produce accurate and timely monitoring and evaluation reports for funders.
- Nurture and maintain relationships with funders and donors.
- Review fundraising policies and practice and ensure that the charity is operating within charity law and adheres to the Institute of Fundraising Codes of Practice.
Governance and external relations
- Work with external consultants provided through various funders on improving our policies, systems and processes.
- Arrange networking opportunities and meetings for the CEO and keyworkers with funders, partners, services or people of influence.
- Contribute to and oversee the production of the annual report.
Victim Support Casework Coordinator
ISVA: Manager of Support Services
Victim Support Casework Team
SALARY & HOURS OF WORK
Salary: £31,000 FTE, £24,800 pro-rata
This is a 0.8 per week post. Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm
Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.
LOCATION OF THE POST HOLDER
You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM. On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
ROLE AND RESPONSIBILITIES
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support case work.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day team tasks include, but are not limited to the following.
Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team
Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies.
External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services
Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.
Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)
Onboard new members of the team
Cover some duties when the Manager of Support Services is out of office
Essential Skills and Experience
Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
Experience managing a team, providing line management support, and managing rotas and team resources.
Experience of dealing with internal and external complaints and having difficult conversations.
An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
Qualified ISVA or relevant casework support experience.
Strong interpersonal skills and an ability to work with multiple partners on complex cases.
Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.
An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
Strong empathic and active listening skills.
Willingness to undertake continued professional development.
Desirable Skills and Experience
Experience of the sex work community.
Experience completing detailed reports on workstream productivity, both statistically and in written form.
The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
How to Apply
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.
Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification