Operations team administrator officer jobs

Director of Corporate Services

£62,000 - £68,000

37.5 hours per week (with consideration for 0.8 FTE) and such additional hours as required

Bath with some homeworking, minimum of one day in the office per week

Developing Health & Independence (DHI) is a charity that helps disadvantaged and vulnerable people turn lives around, stand on their own feet and reduce dependency. We do this because we believe everyone should have the chance to achieve their potential to make a valuable contribution to society. 

We help young people and adults overcome structural barriers and self-limiting behaviours that are holding them back.  Our clients are often disadvantaged or living at the margins, meaning they are disproportionately affected by substance misuse, homelessness, offending, mental health issues and other factors that contribute to social exclusion.

This is an exciting and hugely rewarding opportunity for someone who wants real responsibility for running infrastructure support services in a highly-respected organisation. 

Reporting to the CEO and as a member of the Executive Team, the post holder will be expected to drive and manage the central administrative and core infrastructure functions across DHI to ensure we operate safely, securely, efficiently, and effectively. 

As well as being closely involved in the day-to-day activities of the functions for which you are responsible, you will provide high level proactive advice, and quality services for the other Directors across all central and client service areas, including, finance and procurement, human resources, information technology development, health and safety, premises, office services, in addition to working closely with our retained HR advisor.

The successful candidate will be comfortable working in partnership with operational colleagues to supply clear, quality assured and compliant best practice processes from the centre, which are developed and implemented collaboratively with those delivering core services to DHI’s client base. 

How to apply

Application is by way of a CV and a Supporting Statement.

Closing date: Midnight, Sunday 15th February

Selection and timescales

There will be a two stage selection process.

Legacies form a key source of income for the British Heart Foundation (BHF), raising approximately £100m a year for our life‑saving research.

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As a Legacy Manager, you will manage, protect, and optimise this income. You'll work alongside three other Legacy Managers, supporting the Head of Legacy Management to build on the team’s successes and to optimise the BHF’s income from gifts in Wills. 

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Joining a thriving team, you’ll undertake a variety of work, including managing casework in accordance with the law, best practice, and BHF’s processes and procedures, collaborating with internal and external stakeholders, providing technical guidance to colleagues and potential legacy givers, and line managing two Assistant Legacy Officers and our Legacy Administrator. 

 This role may also require deputising for the Head of Legacy Management. 

About you 

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You'll either have extensive experience in legacy management within the charities legacy sector; or be a Qualified Private Client Solicitor; or be a Qualified member of the Society of Trust and Estates Practitioners; or be a Qualified Chartered Legal Executive with experience of Wills and Probate. 

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With high levels of empathy and belief in the BHF’s work, you'll be able to develop strong relationships with colleagues and contacts. With previous line management experience, you'll demonstrate first‑class leadership skills, supported by a compelling vision and the ability to inspire others, motivate, and develop a team of staff. 

 A self‑starter with excellent communication and strong interpersonal skills, you'll bring proven experience of working within private client / legacy management. 

 With high levels of financial numeracy, previous experience in a fast‑paced environment, and excellent IT skills, you’ll also have exceptional attention to detail, strong time‑management abilities, and the capability to prioritise workload and deliver to deadlines. 

 Working arrangements  

This is a 12-month fixed term contract covering family leave. We are looking for someone to work 32 hours per week, flexibility around this working pattern or the 32 hours can be discussed. 

 This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

 About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.  

Shape the future of housing – support real projects that deliver change for colleagues and tenants.

Tenancy Services Advisor
Location: Birmingham, B15 
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026

About Midland Heart

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.

Your Role:

You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.

Your day to day will see you:

• Supporting tenancy services officers with case management and administrative tasks.
• Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
• Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
• Accompanying officers on tenancy visits and inspections.
• Providing general support to the team with reports, records, and rota management.
• Taking part in project work, mentoring, and development activities as part of your internship.

What we're looking for:

• Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
• Strong communication and organisational skills.
• A genuine interest in housing and delivering positive outcomes for tenants.
• Ability to handle sensitive issues with empathy and professionalism.
• Enthusiasm, openness to feedback, and a genuine desire to learn.

Applications close on Sunday 15th February 2026.

Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

No agencies please

Location: Reading, Hybrid (at least twice a month to Reading Office)
Hours: Full time, however will consider 0.8 FTE
Salary: £75,000 per annum 
Contract Type: Permanent
Campaign Closes: 12th February 2026
First Stage Interviews: 19th & 20th February 2026
Second Stage Interviews: 25th & 26th February 2026 - there will be an informal meet with our CEO.

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

At Make‑A‑Wish UK, every role plays a part in creating life changing wishes for children with critical illnesses. We are seeking a Head of Finance who will lead the operational delivery of our finance function, ensuring accurate financial reporting, robust financial controls and full compliance with statutory and regulatory requirements. In this vital role, you will support the Finance Director in delivering our strategic financial objectives and act as a key liaison between finance and the wider organisation. 

Core Purpose
To lead the operational delivery of the charity’s finance function, ensuring accurate financial reporting, robust financial controls, and full compliance with statutory and regulatory requirements. The Head of Finance supports the Finance Director in delivering strategic financial objectives and acts as a key liaison between finance and other departments. As a member of the Extended Leadership Team (ExLT), the role contributes financial insight to organisation‑wide decision‑making and plays an active part in delivering cross‑charity priorities and operational goals.

To be successful in this role you will need:
Essential Criteria

• Qualified accountant (ACA, ACCA, CIMA or equivalent) with minimum 3 years PQE
• Experience in a similar role.
• Excellent excel and financial modelling skills
• Proven experience in finance business partnering & management reporting.
• Proven ability to manage and develop a finance team.
• Experience of preparing consolidated financial statements from general ledger
• Solid understanding of VAT
• Analytical mindset with ability to problem solve, interpret data and to see the bigger picture, identifying inter relationships between different departments
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Experience of process improvements and automation
• Uses initiative, with ability to work independently and as part of a team
• Proactive, organised, and able to manage competing priorities.
• Collaborative with ability to work cross functionally
• Confident in using Microsoft Office tools and accounting software (e.g., Xero, Sage, QuickBooks)
• Integrity and discretion.

Desirable Criteria

• Similar experience with medium to large charity highly desirable
• Similar experience of business partnering with areas of fundraising highly desirable
• Strong technical knowledge of charity accounting and financial reporting.
• Experience of operating under partial exemption for VAT
• Experience with restricted/unrestricted funds and grant reporting.
• Experience with digital transformation or finance system upgrades.
• Experience of working with Xero and Salesforce

Key Responsibilities:
Finance operations       

• Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations.
• Ensure timely and accurate production of monthly management accounts and financial reports.
• Complete monthly balance sheet reconciliations in line with agreed timelines – balance sheet account ownership as agreed
• Process month end journals as required
• Review monthly balance sheet reconciliations in line with agreed timelines
• Ensure processes & procedures are documented and kept up to date, and recommend improvements to drive continuous improvement
• Maintain and improve financial systems, processes, and internal controls.
• Review finance policies on an annual basis and update in line with current legislation and best practice
• Support the organisation with any finance related queries

 Management Accounting 

• Prepare consolidated management accounts, including variance analysis, risks and opportunities, and advise budget holders as required.
• Design financial reports, processes and training guides to drive budget holder self service
• Recommend solutions to streamline month end reporting and other financial processes

 Budgeting & Forecasting 

• Coordinate the annual budgeting & forecast process across departments.
• Produce the consolidated annual budget and quarterly reforecasts for review by FD, in line with agreed timeframes, ensuring alignment with strategic goals and funding requirements (currently excel based).
• Review budget & forecast submissions, and challenge appropriately. Perform variance analysis (actuals vs budget/forecast) and explain key drivers.
• Monitor performance against budget/forecast and provide appropriate reports including variance analysis dependent on stakeholder.        
• Ensure finance system and all associated systems are updated with budget / forecast information accordingly
• Recommend solutions to streamline budgeting and reforecasting process

Business Partnering

• Work closely and build strong relationships with operational teams to provide financial insight and support decision-making.
• Influence strategic decisions through clear communication of financial insights.
• Undertake financial evaluation of new projects, business cases, funding bids, and contracts, as required.
• Produce written reports on performance, highlighting key financial risks and opportunities.
• Upskill budget holders in financial awareness and management
• Own the finance business partner relationship and role with some of the more complex profit centres

 Treasury & Cash Management

• Lead cash flow forecasting and liquidity planning across the organisation.
• Manage relationships with banks and investment managers, ensuring compliance with treasury policies.
• Oversee restricted and unrestricted fund reporting and ensure appropriate allocation and usage.
• Support the development and implementation of treasury strategies, including reserve management and ethical investment policies.

 Financial Planning & Analysis

• Support the Finance Director & budget holders in preparing financial models, as required.
• Partner with budget holders to provide financial models and insightful financial analysis and to support decision-making.
• Monitor and report on financial performance against budgets & reforecasts, identifying risks and opportunities
• Deliver high-quality analysis to support new initiatives.

 Finance Systems & Process Improvement

• Lead on the implementation and optimisation of finance systems (eg. Xero).
• Monitor and manage any payment and other system interfaces
• Drive automation and efficiency in financial processes & reporting.
• Support the integration of finance with wider organisational systems - finance representative on technology SCRUMS and SPRINTS

 mCompliance & Reporting 

• Ensure compliance with charity accounting standards (SORP), Companies House, HMRC, and Charity Commission requirements.
• Responsible for accurate and timely submission of HMRC returns, including quarterly VAT returns, annual employee benefits and Corporation Tax.
• Prepare statutory accounts and lead on the external audit process.
• Quarterly reporting to Make-A-Wish International - APD reporting
• Maintain up-to-date knowledge of financial regulations and best practices.

 Team leadership & Support

• Manage and develop the finance team, ensuring high performance and continuous improvement.
• Provide training and support to non-finance staff on budgeting and financial procedures
• to improve financial literacy across the organization.
• Create Finance resources to encourage self-service for common queries

 General and ad-hoc Support

• Deputise for Finance Director in their absence
• Provide cover for finance team members during periods of absence, ensuring continuity of service and workload management.
• Take on additional duties as appropriate to the level of the role and contribute to team objectives.
• Support fundraising events from a finance perspective

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date: 16th February 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 

• Competitive salary 

• Team and individual training opportunities 

• Commitment to performance and personal development 

• Hybrid working, home and office (minimum 2 days each week in the office) 

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 

• 25 days plus Bank Holidays annual leave entitlement 

• 8% employer pension contribution 

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933. 

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk. 

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries. 

Role & Responsibilities  

Casework  

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants. 

• Attend weekly case review meetings with the team. 

Administration   

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Contribute to report writing. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects as required.

Managerial Support  

• Contributing to Fellowship Programme policy changes and decision-making. 

• Provide advice and guidance to colleagues. 

Ad Hoc Responsibilities  

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential:  

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently and in a team 

• Good time management with ability to prioritise and independently work to deadlines 

• Understanding of issues of confidentiality

• Interest in and commitment to the work of Cara 

• Confident use of Microsoft package 

• Awareness of current global issues

• Ability to handle difficult conversations with sensitivity and resilience 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity 

About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Key details

• Salary: £30,000 pro rata
• Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
• Strong possibility of increasing to 21 hours (3 days) in future
• Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
• Reports to: Executive Director
• Contract: Permanent, subject to successful 6-month probation
• Annual leave: 25 days (pro rata)
• Pension: Auto-enrolment after 6 months, with 3% employer contribution
• Right to Work check required

Accessibility

We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.

Key responsibilities

Fundraising and donor management

• Research, develop and submit fundraising proposals to trusts, foundations and major donors
• Maintain accurate fundraising trackers for applications and reporting deadlines
• Coordinate partner inputs for monitoring and donor reports
• Support the Executive Director with fundraising and reporting to trusts and individuals

Events

• Plan and manage Action Village India events across the year
• Attend fundraising events (including evenings and weekends, as agreed)
• Attend WOMAD festival and support delivery of Action Village India’s stall and presence

Individual giving

• Plan and deliver regular appeals and supporter communications
• Develop new ways to engage supporters and grow individual giving income
• Build strong supporter journeys to retain and deepen engagement

Communications and development

• Create compelling fundraising and supporter communications
• Contribute to newsletters, annual reports and appeals
• Coordinate content for events and exhibitions, including WOMAD
• Work with partners to generate stories, updates and visual content
• Manage organisational content such as leaflets, webpages and reports
• Work closely with the Communications and Administrative Officer on social media and CRM content

Person specification

Essential experience

• Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
• Proven success securing funding from UK trusts and foundations
• Strong proposal and report writing skills
• Experience co-organising fundraising events

Knowledge and skills

• Knowledge of UK trusts, foundations and institutional funders
• Understanding of the international development and solidarity sector
• Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
• Excellent written communication skills for diverse audiences
• Proficiency in Excel

Personal qualities

• Passion for social justice and supporting marginalised communities in India
• Highly organised, self-motivated and able to manage competing priorities
• Comfortable working independently in a small team
• Strong interpersonal and cross-cultural relationship-building skills

Desirable

• Experience working with NGOs, particularly in Asia and India
• International development experience
• Photoshop and InDesign skills
• Clean driving licence

Other requirements

• Willingness to work some evenings and weekends and attend WOMAD (late July)
• Ability to travel to rural India if required
• Strong commitment to equality, diversity and inclusion and to Action Village India’s values

How to apply

Please email:

• Your CV (with two contactable references)
• A supporting statement or cover letter (around two sides of A4, maximum three)

Closing date: Sunday, 8 February 2026

In-Memory & Legacy Manager

• Hours: Full-time, 37.5 hours per week (flexible working available)
• Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
• Salary: £37,001 - £43,500 per annum
• Closing date: 25th February 2026 at 12 noon
• Interview date: 4th March 2026 (in person)

Are you passionate about building meaningful relationships and creating lasting impact?

We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.

What you’ll do:

• Develop and deliver our in-memory fundraising strategy, including events and campaigns.
• Champion exceptional supporter stewardship and create tailored supporter journeys.
• Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
• Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
• Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.

What we’re looking for:

• Experience in in-memory fundraising and/or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent relationship-building and communication abilities.
• Knowledge of fundraising regulations, GDPR, and best practice.
• A creative, proactive approach and enthusiasm for working in the charity sector.

Why join us?

You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives

Key Tasks

Leadership

• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.

People management

• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.

Administration

• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)

Quality

• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.

Liaison

• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.

General

• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional links

• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.

Desirable

• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.

Knowledge & Understanding

Essential

• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource

Desirable

• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.

Skills/Attributes

• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others

Desirable

• Mediation skills
• Conflict Management skills 
• Values-driven and aligned with the mission of the charity. 
• Empathetic, with a strong commitment to employee and volunteer well-being.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.

A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years. 

We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.

You will work  with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.

You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children. 

You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

About The Public Interest Law Centre

The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.

We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.

About the Role

As Fundraising Manager, you will work closely with, and be fully supported by, the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be a skilled fundraiser with demonstrable experience in securing income from trusts and foundations. 

Position: Fundraising Manager 

Responsible to: Director

Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office

Hours: 35 hours per week (full-time), or part-time, with flexible working around core hours

Salary: £41,814 - £47,464 per annum (from 1 April 2026)

Main Responsibilities

• Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
• Grow PILC’s individual donor and supporter base.
• Work closely with the Director and project teams to translate our legal and advocacy work into clear, compelling funding propositions.
• Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
• Build new relationships with trusts and foundations and steward relationships with existing funders.
• Secure income from trusts and foundations, including developing multi-year or higher-value grants over time.
• Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.

Annual leave and benefits

• We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
• A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture 
• Laptop and mobile phone
• Support and supervision
• Learning and development budget
• Access to our 24-hour Employee Assistance Programme
• Enhanced support when you need it most, including enhanced maternity pay, family leave policies and sick pay

Please review the recruitment pack before applying which contains:

• Background information about PILC
• Information about the selection process
• A detailed role description and person specification
• Application form
• Equality & Diversity monitoring form

How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 14 February 2026 at 12pm. 

Interviews will commence before the end of February 2026.

Please note, we do not accept CVs. 

Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.  

By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.

How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!

As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.

Position: Digital Marketing Manager

Responsible to: Head of Fundraising

Location: Remote (home based with option to work from our Abingdon charity shop)

Contract: Part-time. Permanent after 6 months’ probation, or freelance

Hours: 15 hours per week plus 4 floating hours on demand

Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.

Annual leave and benefits: 

• 5.6 weeks per year FTE (pro rata based on weekly hours)
• Flexible working pattern (as long as predominantly during business hours)
• Pension scheme with matched contributions if employed. 4% employer / 4% employee

How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.

Interviews will start w/c 2nd March 2026

Closing date: 16th February 2026.

NB Please see Information Pack and Job Description for further information.

PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website. 

What you will be working on:

• You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
• You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
• You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
• A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
• You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
• Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success

This job is for you if you…

• Are a marketing all-rounder with strong digital marketing experience
• Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
• You have enough experience to hit the ground running and take the lead in your role
• You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
• You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
• You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
• You have excellent communication skills, and a creative yet data-driven and supporter focused approach
• You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
• And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho