Outreach Support Worker

We are looking for an Outreach Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Outreach Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: Starting at £22,000

Hours: 35 Hours per week – Monday to Friday

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

Closing Date: 17th February 2022. Please note this role may close early if suitable candidates are received after 2 weeks.

About the Role

As Outreach Support Coordinator, you will lead on service delivery. Your key responsibilities will include:

• Promoting positive behaviours and building effective and professional relationships
• Reporting and recording activity and service user information
• Contacting clients to agree outreach support needs and supporting needs as appropriate
• Being able to remotely support attendees of the programme post treatment on a one to one basis (creatively using different technologies)
• Delivering online and text-based support groups
• Assisting clients in development of their ongoing support and recovery network
• Providing relevant therapeutic approaches to support recovery and independence
• Developing and maintaining robust caseload management
• Sending out requests for follow up outcome information at regular intervals post treatment
• Identifying, arranging and monitoring external, specialist counselling post treatment if required, and in line with budget.

About You

As an Outreach Support Coordinator, you will have a Health and Social Care, IAG qualification or equivalent and experience in the field of problem gambling/gambling addiction or other addictions.

You will have:

• Demonstrable experience of supporting emotionally vulnerable individuals
• The ability to deliver and understanding of recovery focused addiction models
• Ability to promptly identify, report, and act on risk, safeguarding or other concerns
• Ability to understand and work comfortably with different gender specific needs
• Organisation skills, including support planning with vulnerable groups
• Communication skills, to include both written and verbal reporting
• Understanding of risk, incident and safeguarding processes
• Negotiation, advocacy, advice and signposting skills
• Ability to handle crisis situations and work flexibly to meet needs
• Experience of working in a health and social care environment (e.g. residential, mental health or drug support services)
• Experience of supporting group work with vulnerable and challenging groups
• Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer, Outreach Support Officer, Outreach Worker, Outreach Case Worker, Rehabilitation Outreach, Rehabilitation Outreach Worker, Care and Rehabilitation Outreach Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

• To plan and implement high quality support and advocacy services for women affected by domestic violence.

• To work within a multi-agency framework to ensure the safety of women is prioritised.

Duties and Responsibilities:

Development

Ø  To identify and develop support strategies to meet the needs of women and children seeking support

• To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To develop monitoring and evaluation procedures
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the service
• To promote awareness of the impact of domestic violence on women and children and BSWA services
• To participate in multi agency work as agreed with your line manager

Support work:

• To recognise women and children’s individual needs, providing a short to medium term service to meet those needs
• To support the empowerment of the service user and facilitate their understanding of the dynamics of domestic violence
• To carry out risk assessment and safety planning with women and to promote women’s safety in multi agency settings.
• To work with women to access services to help keep them and their children safe
• To work with the staff team to develop and produce an Individual Support Plan for each service user
• To facilitate access to BSWA and its services
• To devise and implement appropriate and safe methods of communication with women and children, in agreement with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To work with a team of volunteers to offer advocacy and practical support to women and children

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly  /quarterly reports for your line manager
• To monitor and evaluate the project via various methods including feedback from service users

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service

• To maintain confidentiality in all matters relating to the organisation

• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Do you have the commitment and positive values to make a difference to the lives of people living in Birmingham?

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. We are currently recruiting a Recovery Coordinator to join the management team at the Birmingham Mental Health & Wellbeing Hub Service.

As a Recovery Coordinator, you will be working alongside both the Project Manager and Service Manager; supporting a vibrant programme of recovery and wellbeing support for people with severe and enduring mental health needs. This Hub based service is delivered from Hubs in Yardley and Northfield by a dedicated team of Recovery Navigators and volunteers. The role will require you to work flexibly across both locations.

As a Recovery Coordinator you will assist in the operational management of high quality, meaningful and effective Hub based services for individuals with a range of mental health needs.

Key responsibilities would be:

• Deputising and supporting the management team in co-ordination of all aspects of service delivery
• Ensuring pro-active referral allocation and caseload management
• Leading on the recruitment, supervision and embedding of volunteers within the service.
• Promoting  and increasing co-production, service user involvement and positive partnerships
• Ensuring the effective day-to-day running of the Hubs, guaranteeing a high quality service is delivered at all times.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

DVPO Support Worker with Language Specialism

Hours Of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24,982

Responsible To: Safety Unit Manager  

Job Purpose:

• To implement a high quality support and advocacy service to women affected by domestic violence, using a community language as appropriate, working alongside police to maximise use of Domestic Violence Protection Notices/Orders.

Duties and Responsibilities:

Development:

• To identify and develop support and safety strategies to meet the needs of women and children seeking support through BSWA’s Home Options Hub
• To work in partnership with West Midlands Police force in developing the support service around DVPN/Os.
• To work with the manager to develop and implement appropriate practice guidance, including information sharing protocols
• To set up referral pathways and build up links with potential referral agencies
• To keep abreast of issues regarding domestic violence on a national and local level, including legislative changes that impact this work.
• To participate in multi agency work as agreed with your line manager.
• To explore the development of volunteering opportunities within the Project.

Support Work:

• To carry out full needs and risk assessments and develop safety plans with women
• To develop and produce case files with action plans for each service user
• To provide referral and direct support to women applying for further civil protection orders
• To keep women informed about developments in legal proceedings as they arise.
• To support and advocate on behalf of women, where appropriate.
• To work with women in recognising  women and children’s individual needs and refer to specialist agencies where necessary
• To facilitate access for women to both statutory and community services
• To devise and implement appropriate methods of communication with women and children, in agreement with your line manager

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that clear and accurate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports with statistical information for your line manager
• To monitor and evaluate the project, via various methods including feedback from service users, evaluation and statistical information

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager.

• To attend in-house training.
• To attend support and supervision sessions with your line manager.
• To develop a professional working relationship with external agencies.
• To feedback relevant issues from external meetings/ training to the staff and management teams as appropriate.
• To promote awareness of the impact of domestic violence on women and children and BSWA services
• To provide awareness raising sessions to external agencies linked with the project.

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

Recovery Worker (Enablement Services)
Full Time – shift patterns will include some evening and weekend work
£19,074 - £19,909 per annum, dependent on qualification
Based: Solihull

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, Mental Health Community Enablement Services, will provide early intervention for people living with co-existing Mental Health needs and Autism to support people to be as independent as possible.  This is an exciting and innovative new service and is one of the first to be delivered in England and therefore having the right staff who are enthusiastic, motivated and experienced in place is crucial.

About the role

As a Recovery Worker you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.  With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and professionals to achieve the best person centered care, promote independence and achieve personal outcomes. Either through joint working with other services to support them to make reasonable adjustments or PSW so service users can learn and practice skills.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving licence and access to transport will be essential

It is essential that you hold an NVQ Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 25 days annual leave per annum, plus statutory holidays, and a 5% contributory pension scheme.

At MHM not only can you expect a competitive salary, generous annual leave, and pension entitlement, you can also expect to be supported in your ongoing personal and professional development, with support to achieve the L3 Health and Social Care qualification. In addition, you will work with people who are passionate about supporting individuals in their day to day lives.

Closing date: 13th February 2022

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Recovery Worker (Drop-In)
Part Time (19 hours per week) – willing to consider various hours
Service opening; 10:00 to 18:30 weekdays, 17:00 to 20:00 weekends
£19,074 - £19,909 per annum, pro rata (dependent on level of qualification)
Based: West Midlands (Solihull, Shirley, Chelmsley Wood)

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, a Mental Health Open Access (drop-in), will provide prevention and early intervention for people living with mental ill health, to prevent escalation into longer term difficulties.  This is an exciting opportunity to work with our communities at time when they need support, therefore having the right team in place is therefore critical to the success of it.

About the role

As a Recovery Worker you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.  With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential.

It is essential that you hold an NVQ Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 25 days annual leave per annum, plus statutory holidays and a 5% contributory pension scheme.

At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development, with support to achieve the L3 Health and Social Care qualification. In addition, you will work with people who are passionate about supporting individuals in their day to day lives

Closing date: 13th February 2022

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Peer Support Worker (Enablement Service)
Full and Part Time roles available – willing to consider various hours, shift patterns will include some evening and weekend work.
£18,637 per annum, pro rata
Based: Solihull City Centre

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, Mental Health Community Enablement Services, will provide early intervention for people living with co-existing Mental Health needs and Autism to support people to be as independent as possible.  This is an exciting and innovative new service and is one of the first to be delivered in England and therefore having the right staff who are enthusiastic, motivated and experienced in place is crucial.

About the role

As a Peer Support Worker within our Enablement service, you will work to support adults with co-existing Mental Health conditions and autistic traits and/or autistic diagnosis. You will work alongside our Recovery Workers and other staff, drawing directly from your own experience of autism, mental health difficulties or caring for someone who experiences autism or mental health difficulties.

You will work with our experienced team to provide practical and emotional support, allowing you to connect with people and enabling them to build self-confidence, a sense of personal wellbeing, build their own networks and engage with their family, friends and communities. Your work will include supporting people to achieve their own recovery goals in a personalised non-judgement way.

Responsibilities will include:

• To support clients and Recovery Workers to create collaborative plans which identify the client’s goals and steps they wish to take to achieve them.
• To work alongside the client through their journey to achieve their personal goals
• To work with people in a face to face, virtual and telephone-based way to offer responsive support
• To support clients to access statutory support including psychological interventions.
• To develop and maintain a good working knowledge of community resources and partner organisations to signpost clients and to promote social inclusion.
• To encourage clients to engage positively in the wider community and to signpost to partner agencies as required.

About you

Experience or knowledge of community mental health services is essential whether through lived experience or work. You will have experience of comminating with people with autism or mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude. 

You will be able to demonstrate careful listening and a non-judgemental attitude working with people to understand their needs and aspirations.

You will be able to support people’s self-management (that is, the actions people can do to take care of themselves and gain control over their own lives) and be able to place the person at the heart of their own support, working alongside them to achieve their goals.

What we offer

At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development. In addition, you will work with people who are passionate about supporting individuals in their day to day lives.

In return, MHM offers excellent training and development opportunities, 25 days annual leave per annum, plus statutory holidays and a 5% contributory pension scheme.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer.  

Health Promotion Nurse (Registered Adult Nurse) - Central Midlands

Please note this is known internally as Cancer Awareness Nurse

Location: Home based/ Field Based in Central Midlands (Birmingham, Derby, Leicester and Nottingham)

Contract: Casual worker, part time

Salary: £20 per hour

Application Deadline: Monday 7th February 11:59

Application Method: In our commitment to Equality, Diversity and Inclusion, we are using Anonymous CVs through our recruitment portal. Please therefore ensure that you have completed the 'Work History' section of the application form and that you have answered the application questions. You will be asked to upload a CV, but we will not be using this as part of the shortlisting process, and it will therefore not be reviewed. We would like you to submit a covering letter online in the text box provided. Please include your motivations for applying for the role and how you feel your skills and experience are a good match.

Apply your nursing experience to a new challenge for 2022 and help us beat cancer sooner!

Our Cancer Awareness team plays a vital role in achieving our vision of beating cancer sooner. We travel to the heart of communities talking to over 60,000 people every year about cancer. Our nurses directly reach people most in need, helping people to take steps to reduce their risk of cancer through lifestyle changes and supporting them to maintain those changes lifelong. If you've got an interest in health promotion and you are an excellent and confident communicator then this could be the perfect opportunity for you!

About the role

Full job description click (please contact us if you would like this in an accessible format)

We're looking for a Bank Nurse for the Central Midlands area to

• Cover on our Cancer Awareness Roadshows around the country on an ad hoc basis

• Work with our Cancer Awareness Nurses, engaging people face-to-face, providing information on cancer prevention, screening and early detection

• Engage with other cancer awareness outreach activity in the local community including working autonomously across our Cancer Awareness in the Workplace programme, and other health promotion activities as required.

You'll be mainly based in Glasgow and surrounding areas, visiting communities who are at higher risk of cancer.

About us

Our Cancer Awareness team was founded in 2006 in partnership with Ronan Keating and the Marie Keating Foundation. We play a vital role in achieving Cancer Research UK's vision of beating cancer sooner by directly reaching people most in need with tailored health messages, encouraging them to make positive changes to their health and signposting to local health services. We currently have three Cancer Awareness Roadshow units, three Cancer Awareness Hubs and a national programme of engagement activity that targets some of the UK's most deprived and diverse communities, where cancer incidence and mortality rates are significantly above average. For more information on the team please see the .

At CRUK, you will feel very much part of a dynamic team who are pioneering change in the community. As a Bank Nurse you will be well supported and given extensive training to ensure you are well equipped to help members of the public to make and maintain positive health changes.

About you

To join our ambitious team, we're looking for motivated individual who is…

• A registered Nurse -NMC registered and maintained at all times

• Able to work effectively as a valued and supportive member of a remote team

• Able to work autonomously and independently, recognising if and when to seek support and guidance

• Able to demonstrate a good understanding of the challenges associated with targeting hard to reach groups and addressing health inequalities

• Organised and a strong communicator

• Willing to be flexible in regards to working days and hours

Our Nurses are based regionally and will be required to travel to other areas in the UK for short periods. Cancer Research UK will provide introductory training and orientation.

Please note that this post is a casual contract and is expected to average approximately 3 days per month. However with the ongoing coronavirus pandemic we are monitoring this regularly, this may mean the requirement will be less. We will discuss this further at interview.

Applicants must be available for training on the following dates that will be held virtually 21st and 24th March 2022

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 37 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

IRW is recruiting for the position of 'Head of Media & External Relations’ to join its dynamic team. The role has the option to be stationed from our London or Birmingham office, we are currently working from home on a temporary basis due to COVID-19 restrictions.

Job Purpose:

• Lead on impactful media work that supports the wider divisional and organisational strategies and priorities, whilst strengthening IRW’s global external relations function in collaboration with key stakeholders and leading partner offices in Europe, North America, Middle East, and the ERA divisional advocacy team
• Supporting key global media and advocacy campaigns on priority issues like gender justice, climate change and humanitarian emergency response
• Develop and deliver the media and external relations strategies and annual global calendar that realises the full potential of media, social media, events and other external engagement initiatives that help to build the Islamic Relief brand, reach new audiences, communicate key messages, and increase donor and campaigner engagement
• Writing and then overseeing the implementation of all relevant policies (such as the social media policy) across the IRW family
• Working closely with the External Relations and Advocacy Director, as well as the General Counsel and the Senior Communications Advisor, to protect and build Islamic Relief’s profile and reputation internationally

The successful candidate must have or be:

• Educated to degree level in a relevant subject/discipline such as journalism or political science
• Significant experience of leading and managing media relations and social media engagement for a high-profile organisation – including crisis management
• Substantial experience of staff management, coordination and performance management
• Experience of developing and managing communications strategies and coordinating budgets
• Extensive knowledge of international media and of media needs and trends and skilled in securing media coverage and in responding effectively to diverse media enquiries
• Literate in the workings of social media and proficient in the use of social media/digital platforms
• Able to write engagingly and persuasively for a variety of external audiences
• Able to assimilate complex information swiftly and communicate it accurately and with clarity
• Good understanding of international advocacy, especially at a UN level, government affairs and political sensitivities
• Strong knowledge and understanding of the charity and international NGO/humanitarian sectors – including current trends, challenges, opportunities and networks
• Significant experience of external engagement through summits, conferences and other events
• Understanding of multimedia landscape and ability to commission, produce and distribute video, audio and other visual content to drive strategic objectives
• Significant experience of supporting the development and media rollout of advocacy campaigns
• Experience of developing media/communications training modules and delivering training

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 10/02/2022.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications that would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

Job Description- Resettlement and Integration Caseworker

Reporting to: Resettlement and Integration Coordinator

Responsible for: n/a

Salary: £18k to £19.5k depending on experience

Hours: Part time or full time, up to 35 hours per week

Contract- rolling monthly contract

Probation period: 4 months

The Refugee and Migrant Centre (RMC) is an established and vibrant charity working with new communities in the Black Country and Birmingham. We are seeking Resettlement and Integration Bank staff for Walsall and Wolverhampton.

About the role

The aim of this role will be to enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.

As a resettlement bank staff you will work closely with the volunteers, floating support workers and Resettlement Manager to provide a wraparound service to our clients across Wolverhampton.

Key elements of the service will include support with housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence based practice model of working and seamless support delivery for our clients.

Purpose of post

To support refugee families and/or individuals who have newly arrived to the UK. •

To enable clients to sustain independence within their new communities.

• To provide bespoke support and intervention based on client individual needs.

• To work alongside volunteers and other organisations to assist refugees to reach their own goals and aspirations as part of their integration in the UK. Main duties and responsibilities For service delivery – working directly and with volunteers and support workers:

• Manage a caseload of clients: o Provide initial reception and orientation. o Carry out a holistic needs assessment and prepare a Personal Integration Plan with clients o Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. o To be the lead contact for all agencies and responsible for coordinating support for your key clients. o To lone work within client’s homes.

• To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year and beyond. This includes but is not limited to:

o Checking suitability of properties with the housing partner

o Welcoming families upon arrival at a UK airport o Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;

o Working with Social Services to ensure all special needs are addressed; o Registering for Biometric Residence Cards and benefits, ensuring that refugees understand their financial rights and responsibilities;

o Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; o Registering and supporting children with local schools; o Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly-arrived adults;

o Sign-posting and assisting in training, education and employment to ensure long term independence;

o Organising trips and outings to places of interest and providing opportunities for social interaction. o To provide holistic support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

• To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.

• To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.

• To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.

• To liaise as appropriate with the client’s housing providers, ensuring that the clients are able to represent any concerns to the provider.

• To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

• With the support of the Manager, to maintain and develop excellent working relationships with and between external stakeholders in order to improve the availability of mainstream and specialist services for newly arrived refugees.

• To develop the service in collaboration with volunteers, and ensure that they receive all of the support they need to take an active role in the support of refugees

• To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.

• To keep full, accurate and up-to-date case records.

• To provide written and oral reports as required.

• To work with the manager in reviewing, planning and developing the service.

• To carry out monitoring and evaluation processes as appropriate For the Charity •

To play an active role in one or more RMC’s working groups as required.

• To liaise with other teams in RMC as appropriate.

• To attend regular team meetings, in order to share information, monitor services and foster effective and supportive team working.

• To participate in supervision, appraisal and training as agreed with the Manager

. • To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).

• To carry out other duties consistent with the nature of the post, and in furtherance of the project.

• To carry out all the above in accordance with the aims, values and policies of RMC, in particular, confidentiality, impartiality and Equal Opportunities. The above duties will be prioritised by the Head of Services in consultation with the post holder.

The post-holder may be asked to re-organise his/her work in order to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.

This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.

Candidate Specification

All experience may be paid or voluntary, full or part-time, in the UK or overseas. Candidates will be short-listed on the following specifications: Experience – essential

• Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. • Experience of comprehensively assessing need and creating risk management plans for multiple individuals.

• Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.

• Experience of working with a wide range of professionals to access needs led intervention.

• Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. Knowledge, Abilities and Skills- essential

• Knowledge and awareness of how to engage with hard to reach individuals, and understanding of the potential barriers to active engagement.

• An understanding of the issues facing refugees during integration to a new community.

• Good knowledge of the services available to support refugees

. • Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

• Good organisational and monitoring skills, with the ability to prioritise. • Excellent administrative skills including good computing skills and the ability to use I.T. applications.

• Understanding and a commitment to diversity and equality, with demonstrable cultural competence.

• Ability to lone work and complete delegated task with own initiative.

• Ability to be flexible to the needs of the organisation.

• Fluent in Arabic, Farsi/Dari or Pashto, excellent verbal and non-verbal communication. Desirable

• Good local knowledge • OISC (Office of Immigration Services Commission) regulated • Experience of providing outreach support to families in their home.

• Car driver In addition to the above, candidates will be interviewed on the following if they are short-listed. Candidates need not write about these points in the application form.

• Ability and understanding of how to provide high quality face-to face support in the community and minimum of two years’ experience of having done so.

• Ability and experience of assessment and compiling appropriate packages of support with service users and two years’ experience of having done so.

• Demonstrate an understanding of and commitment to service user involvement and fostering independence.

• Working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.

• Understanding of and commitment to equal opportunities • Ability to work in partnership with and provide support for volunteers and interpreters as appropriate.

• Good negotiating skills for working with a wide range of voluntary and statutory agencies.

• Commitment to the principles of confidentiality, impartiality and non-directive advice.

• Constructive approach to working within a small team and a larger agency.

• Excellent active listening skills.

• Good spoken and written English, sufficient to provide advice in English, to advocate and negotiate on behalf of clients.

• Open and reflective attitude to your own work and experience.

• Ability to plan and manage own workload.

• Ability to be administratively self-sufficient, including the working knowledge of Windows 98 and Word 2000 to the required standard

Terms and conditions of employment

The following conditions of service will apply:

Salary: TBC

Location :Wolverhampton

Pension RMC: will contribute 3% of gross basic salary

Holidays :21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years.

Hours of Work :35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Probation: This post will have a probationary period of 4 months.

Notice: One month’s notice of termination of employment on either side.

Disability: We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS: Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are therefore not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses :If travel around the Black Country is undertaken in your own vehicle for work purposes can be reclaimed at the rate of 45 pence per mile.

Reference ID: resettlementJAN2022

Job Types: Full-time, Part-time, Contract

Salary: £18,000.00-£19,500.00 per year

Are you eager to get to know our most successful inspirational alumni and find the right donors for our remarkable campaign projects?

We are looking for a Prospect Research Officer to join our highly successful Prospect Research Team, working in partnership with our Fundraising Team to manage their prospect pools and portfolios. You will provide insight and advice on high value donors, trusts, foundations, corporations, and other organisations, collating and reviewing data and writing concise and informative reports for the Fundraising Team and senior stakeholders within the University. You will proactively identify new prospects, ensuring that biographical information is accurate and up to date. Other responsibilities include leading on the improvement and expansion of research processes, supporting with bespoke research requests, supporting the Research and Strategy Manager with specialist research projects, and administering the philanthropic due diligence process.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally.

As an office, we are committed to sustainability and value green working practices. The environment is an integral part of our campaign and we encourage eco-friendly ways of working in order to have a positive impact on our campus and global surroundings.

Interviews are currently scheduled to take place week commencing 21 February.

We are committed to supporting hybrid working and look forward to receiving your application.

This is a time of significant investment for our individual giving programme with three posts currently being recruited across legacy and regular giving, with ambitions to grow income from both these streams. The Regular Giving Manager role is an exciting opportunity to be a part of a dynamic and innovative team and to take our programme to the next level, particularly in the digital space. 

Working to annual targets, you will report directly to the Deputy Director Engagement for our regular giving programme, including managing telephone appeals and direct mail, as well as email and digital giving platforms. In collaboration with other members of DARO and external consultants you will grow the programme, creating a sustainable, long-term income that can support critical educational and research fundraising projects, and the strategic priorities of the University.  

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.  Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through the ‘Birmingham In Action’ campaign, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally. 

Interviews are currently scheduled to take place week commencing 21st February.

We are committed to supporting hybrid working and look forward to receiving your application.

Keen to join a growing Charitable Partnerships Team that loves to connect the best in academic research and education with leading donors?

Join us in the ambitious Birmingham In Action campaign, which commits to raising over £400 million of charitable funding and one million volunteer hours, positioning the University of Birmingham as one of the world leaders in University development.

We are recruiting a Corporate Partnerships Officer to support the Head of Corporate Philanthropy to maximise philanthropic funding from local, national, and global businesses. As the Corporate Partnerships Officer, you will have experience of managing and building a portfolio of donor relationships or corporate partnerships (preferably five – seven figure value) to deliver specific gift or financial ambitions. You will enjoy engaging with people from all walks of life (including high-level corporate professionals, academics, and students) to help deliver positive impact. Experience of successfully operating within and across Corporate, Higher Education, and wider Charitable sectors will be helpful. There will be opportunities for the successful candidate to help shape and develop the portfolio in conjunction with the Head of Corporate Philanthropy. For example, it is anticipated that corporate philanthropy will play a pivotal role in supporting scholarships, providing internships and mentors, research funding and wider knowledge transfer activities.

The Corporate Partnerships Officer post is part funded for the first year by a generous gift from Goldman Sachs to support the delivery of the Goldman Sachs Scholars' programme. This programme will provide 50 Pathways to Birmingham scholars per year the opportunity to engage and improve their employability through activities with Goldman Sachs. Due to the funding arrangement, part of the post holder’s time will be spent managing the Goldman Sachs Scholars' programme, and the remaining time will be supporting the account management, stewardship, and coordination of other philanthropic corporate partners, as directed by the Head of Corporate Philanthropy.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners.  Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and COVID-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally. 

We are committed to supporting hybrid working and look forward to receiving your application.

Interviews are currently scheduled to take place week commencing 7 February 2022.

Advice and Wellbeing HUB Worker with Language Specialism (Urdu and Punjabi)

Hours of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24,982

Job Purpose: To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through drop in surgeries and a helpline service

Responsible To:  Wellbeing Hub Manager

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning
• To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
• To support volunteers and students in delivering support services
• To participate in a rota to cover at the hub and across community venues as necessary
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service andin all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application